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Hotel accounting jobs in New York, New YorkCreate job alerts

  • Bartender
    Bartender
    4 days ago
    $17 hourly
    Part-time
    Manhattan, New York

    The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, • Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions, • Record the details of the order from guests, repeating as necessary, to check for accuracy, • Prepare drinks in accordance with the guest's order, • Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, • Replenish beverages as necessary and check with guests for overall satisfaction, • Market and serve upon request any dessert or specialty item, • Present the check to the guest when asked, collect and process payment, • Handle, process and settle all cash payment and transactions from bar and lounge, • Make sure that all silverware and glasses are wiped and spotless, • Mark bar counter appropriately to food order for each course, • Enter all sales in POS correctly. Double check list of items before "sending." Print a new check after each additional order is entered., • Make sure that all products served are accounted for on the final bill before presenting it to guests, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed, • Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list, • Requisition of additional supplies as needed, • Cut fruit and garnishes; retrieve special garnishes from kitchen • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • At the end of the shift deliver all checks and reports to the appropriate place according to rules, • All other responsibilities assigned by management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

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  • Assistant Amenity Manager
    Assistant Amenity Manager
    11 days ago
    Full-time
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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  • Front Desk Agent
    Front Desk Agent
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

    No experience
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