Hotel maintenance jobs in Miami, Florida - Page 3Create job alerts

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar., • Accompany the owner/resident on outings if desired., • Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance., • Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire., • Responsible to launder, fold and iron, the owner/resident’s clothes as requested., • Responsible for the general upkeep and other housekeeping services as requested by the owner/resident., • May be called on to service the owner/residents beverage, snack and other simple requests., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs., • Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Chef Concierge or in their absence directly to the General Manager of the community.. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Experience and Education • Bachelor’s degree in Hospitality Management, • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description The Front Desk Manager is responsible for overseeing the daily operations of the front desk staff, ensuring exceptional customer service, effective communication, and smooth check-in/check-out procedures. This role is crucial in delivering a positive guest experience and maintaining the hotel's reputation. Key Responsibilities • Supervise, train, and mentor front desk staff, fostering a collaborative and professional work environment., • Schedule staff shifts and manage employee performance. • Greet and assist guests upon arrival, ensuring a welcoming atmosphere., • Address guest inquiries, complaints, and special requests promptly and effectively., • Maintain guest satisfaction by monitoring feedback and implementing solutions. • Oversee daily front desk operations, procedures, and reservations management., • Ensure proper procedures for Fire Alarm and all emergencies., • Keep accurate records of availability, deliveries, and guest information. • Serve as a liaison between guests and various departments (housekeeping, maintenance, etc.) to ensure smooth operations., • Handle any issues or emergencies that arise, coordinating with management as necessary. • Prepare reports on front desk operations, occupancy levels, and guest feedback., • Ensure compliance with condo policies and procedures. Qualifications: • High school diploma or equivalent; a degree in hospitality management is preferred., • Proven experience in front desk operations or hotel management., • Strong leadership and customer service skills., • Excellent communication and problem-solving abilities., • Proficient with condo management software and other relevant technologies. Working Conditions: • This position may require working evenings, weekends, and holidays., • Must be able to perform tasks that require standing for long periods and managing multiple responsibilities simultaneously. Application Process: Interested candidates should submit their resume and cover letter to

Job Description Job Title: Front Office Agent Location: Onsite Job Type: Full-time About Us: Salt Hotels is a family business born from a lifetime of hospitality experience. Our mission is simple. We create settings and scenarios that connect people together. We create a home for our guests - and we care for our employees like family. ”With us, it’s personal”. At Salt Hotels Collection, we redefine hospitality through a unique blend of service excellence, design innovation, and community immersion. As a Front Office Agent, you will be an integral part of our team, embodying our commitment to authentic hospitality, inclusivity, and education. We are excited to welcome individuals who are passionate about creating memorable guest experiences and contributing to our dynamic community-oriented culture. What you will do: • Guest Services: Provide exceptional customer service to all guests, ensuring their needs are met with efficiency and warmth. Offer personalized recommendations and assistance to enhance their stay experience., • Check-In/Check-Out: Perform check-in and check-out procedures accurately and efficiently, maintaining a welcoming and professional demeanor throughout the process., • Reservations: Assist guests with room reservations, modifications, and cancellations. Utilize the hotel's reservation system to manage bookings effectively., • Front Desk Operations: Manage front desk activities including answering phone calls, responding to emails, and addressing guest inquiries promptly and courteously., • Payment Processing: Handle cash, credit card transactions, and other forms of payment accurately, adhering to established procedures and protocols., • Guest Relations: Build positive relationships with guests by anticipating their needs and resolving any issues or complaints promptly and effectively., • Collaboration: Work closely with other hotel departments such as housekeeping, maintenance, and food & beverage to ensure seamless guest experiences., • Sales Support: Promote hotel amenities, services, and special packages to guests to enhance their stay and increase revenue opportunities., • Safety and Security: Maintain a secure and safe environment for guests and staff by adhering to safety protocols and monitoring surveillance systems., • Previous experience in a front office or guest service role, preferably within the hospitality industry., • Excellent communication and interpersonal skills with a friendly and approachable demeanor., • Strong organizational skills, solution-oriented mindset, and a keen attention to detail., • Proficiency in using various software platforms., • Flexibility to work varied shifts, including weekends and holidays.

Job Description Job Summary: We are looking for an experienced M Sphere Representative to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Must be at least 18 years of age or older., • Fluency in English (verbal and written) is required. Fluency in Spanish is preferred., • Minimum of one (1) year experience in a guest service environment is required., • Communication and computer skills are a must., • Basic math skills required. Employee will frequently utilize addition, subtraction, multiplication and division using whole numbers, common fractions and decimals., • Must have a High school diploma or equivalent, • Ability to obtain and maintain a Tribal Gaming License, • Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction, • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods., • Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct. Responsibilities The M Sphere Representative is the front line for the Miccosukee One experience. They are responsible for providing consistent, thorough information to all guests, ensuring accurate data is input and maintained within the Player Tracking System, promoting property amenities and promotions, and encouraging repeat business by providing outstanding service. Players Club Representatives must answer all questions about the property in a positive and complimentary manner. • Adhere to the Miccosukee Service Expectations and ensure team compliance, • Provide excellent guest service to both internal and external guests., • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests., • Maintains a working knowledge of the Company’s property, as well as special events on and near property, in order to advise guests of same, whenever possible., • Responds to guests’ requests, complaints or inquiries courteously and promptly., • Possess a working knowledge of area, packages, special features, hours of operation and all outlets of the casino., • Assist Marketing Department during outside promotional events such as festivals, trade shows and conventions., • Provide information to guests about the Miccosukee One program, promotions, food operations and events for multiple properties., • Must be able to accept and respond to constructive criticism for the betterment of the company and company expectations., • Prioritize, organize and handle multiple tasks simultaneously. Work as a team member to ensure a smooth operation., • Ensures compliance with all company rules and regulations, • Must be able to answer general questions about the enterprise via telephone or in person, and be able to direct guests to the different areas of the enterprise., • Responsible for creation and maintenance of player accounts by following the system and departmental guidelines., • Responsible for informing guests and team members of promotional details and timelines, building excitement and encouraging participation., • Responsible for issuance of Vouchers, Tickets and Coupons related to approved promotions by following the approved guidelines., • Support the department in conducting all in-house marketing promotions such as monthly giveaways and any sponsorship related events., • Ensures that at all times, the working area is well organized and clean., • Consistent and regular attendance is an essential function of this job, • Performs other related duties as assigned The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment. 40 hours

Job Description Night Auditor (Hotel- Experience) SpringHill Miami DT/Medical center (Marriott) Full Time Job Summary: We are seeking a detail-oriented and customer-focused Night Auditor to join our team at [Hotel Name]. The Night Auditor plays a crucial role in ensuring smooth overnight operations while providing exceptional guest service. This position involves financial reporting, handling reservations, and assisting guests during the night shift. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you! ---Key Responsibilities:- Financial Reconciliation: Perform nightly financial audits, ensuring all transactions are accurately recorded. Prepare daily financial reports and summaries for management review. Guest Services: Provide excellent customer service to guests, addressing inquiries, resolving issues, and processing check-ins and check-outs efficiently. Reservation Management: Manage and update reservations, ensuring proper communication with guests regarding their bookings and special requests. Cash Handling: Maintain accurate cash drawers and complete end-of-day reports, including processing credit card transactions and securing cash deposits. Communication: Collaborate with other departments to ensure seamless operations throughout the hotel. Communicate any important issues or guest requests to morning staff. Maintenance and Safety Checks: Conduct regular checks of hotel premises for safety and cleanliness, reporting any maintenance issues promptly. Record Keeping: Maintain accurate logs and records of daily activities, incidents, and guest inquiries during the night shift. Security Monitoring: Monitor hotel security systems and respond to emergencies following established procedures. Qualifications: • Competitive salary and overtime pay., • Comprehensive health benefits (medical, dental, vision)., • Paid time off and holiday pay., • Employee discounts on hotel accommodations and services., • Opportunities for professional development and career advancement. SpringHill Medical Center is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Job Description Night Auditor (Hotel) Hyatt Centric South Beach Night Shift (Part Time) Job Summary: As a Night Auditor at [Hotel Name], you will play a crucial role in ensuring the smooth operation of our hotel during the overnight shift. You will be responsible for the daily financial reconciliation, guest service, and maintaining the safety and security of the hotel environment. The ideal candidate possesses strong attention to detail, excellent communication skills, and a commitment to providing outstanding service to our guests. Key Responsibilities: 1. Financial Reconciliation: • Perform night audit duties, including balancing the day’s financial transactions and ensuring accuracy in accounts receivable, accounts payable, and cash handling., • Prepare daily financial reports, highlighting key performance indicators and discrepancies for management review., • Process end-of-day procedures and close daily financial systems. 2. Guest Services: • Greet and check in late-arriving guests, ensuring a smooth and welcoming experience., • Address guest inquiries, concerns, and requests promptly and efficiently., • Provide information about hotel amenities, services, and local attractions. 3.Safety and Security: • Monitor hotel premises to ensure the safety and security of guests and staff during the night., • Respond to emergencies and coordinate with local authorities as needed., • Conduct regular inspections of the property and report maintenance and safety issues to the management. 4.Administrative Tasks: • Maintain the front desk area, ensuring it is organized and presentable at all times., • Assist with off-peak administrative duties as assigned, such as filing, data entry, and inventory management. 5.Customer Relationship Management: • Build rapport with guests to encourage repeat business and convey a sense of personalized service., • Capture guest feedback and assist in resolving any issues to enhance guest satisfaction. Qualifications: • High school diploma or equivalent; associate’s degree in hospitality or business preferred., • Previous experience in hotel front desk or night audit role is highly desirable., • Proficient in basic accounting principles and financial software; experience with hotel management software (e.g., Opera, lightspeed FIDELIO) is a plus., • Strong attention to detail and problem-solving abilities., • Excellent verbal and written communication skills., • Ability to work independently with minimal supervision., • Flexible availability, including weekends and holidays. Physical Requirements: • Ability to stand for extended periods and perform tasks that require physical stamina, such as lifting and moving items up to 25 pounds. Benefits: • Competitive salary and potential for overtime pay., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts on accommodations and hotel services. Hyatt Centric South Beach is an equal opportunity employer and encourages applications from all qualified individuals. Join our team and help us provide memorable experiences for our guests!

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics • Greets and seats guests as needed and ensure total guest satisfaction, • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies, • Provides floor coverage as needed, • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary, • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies, • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management, • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales, • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation, • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required, • Directs staff towards the goals of the Loews Corporation as defined by management, • Ensures proper handling of guest checks and payment transactions, • Intercedes and/or fills in for employees should need occur, • Trains or supervises the training of all department employees, • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: Assistant General Manager is responsible for the MILA Lounge & member’s nightlife program located on MILA 2nd Floor. This role is responsible for the nightlife element and reports directly into the GM. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train MILA Lounge Team., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction for fine dining MM restaurant., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 5 years previous experience as an AGM in a luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Understands nightlife component inclusive of music, craft cocktails, and member relations., • Must be detail oriented and possess effective communication and written skills., • State compliant food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: General Manager is responsible for the Nightlife & MM Operations of MILA 2nd Floor. This role is responsible for Members Club & Lounge and reports directly into the Director, Operations. RESPONSIBILITIES: • Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team., • Manage and train multiple Assistant General Managers and Captains., • Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met., • Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions., • Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train., • Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard., • Ensure food quality and 100% customer satisfaction., • Ensure complete and timely execution of corporate & marketing programs., • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels), • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Manage team accountability., • Maintain good rapport with vendors to ensure quality and consistency., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Work in collaboration with Human Resources, Payroll, and other Corporate Departments. Requirements/Qualifications: • A minimum of 10 years previous experience as a GM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting., • Bachelor’s degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required., • Must be detail-oriented and possess effective communication and written skills., • State complaint food handling certificate, • Work collaboratively with Human Resources on coaching and Learning & Development opportunities., • Ability to multi-task., • Must be a team player., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to stand majority of shift in a loud (music) setting.

Job DescriptionPOSITION PURPOSE: Provides the Managing Director/Executive Committee Member with administrative support including, typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Opens incoming mail, dates stamps and distributes accordingly. Sends outgoing mail, both interoffice and outside of the hotel. Routes mail, faxes and other printed matter., • Prepares and types correspondence and fairly complex numerical/financial reports, as directed. Prepares correspondence on behalf of management. Duplicates, copies and distributes and mails materials for the department/office., • Orders and maintains office supplies and equipment. Maintains files and equipment in an orderly and professional manner., • Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s)., • Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s)., • Appropriate business use of telephone and voice mail system., • Greets internal and external guests in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Maintenance of filing system in accordance with the Record Retention policy., • Preparation of special reports or projects, as requested., • Attend all required meetings, • Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate., • Maintain a professional and friendly relationship with other departments, associates and guests., • Maintains work area in a neat and orderly fashion, • Other duties as assigned by management SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read listens and communicates effectively in English and in writing, using correct grammar, spelling and sentence structure., • Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing., • Ability to sit for extended periods of time and continuously performs the essential job functions., • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy., • Ability to type 60 wpm., • Ability to effectively transcribe information from handwritten memos and recordings. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Taste Never Lifting/Carrying (#15 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. Additional training and education is highly desirable. EXPERIENCE Requires 5 years administrative support experience. Experience with MS Office applications and Outlook required. Previous work experience should include working in a high-volume environment. LICENSES OR CERTIFICATES None required. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionCompany Description Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center. Job Description Job Purpose: Under the general guidance of the Cluster Director of Sales responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. The Sales & Marketing is responsible for establishing new accounts, generates revenues, monitors booking pace, and books repeat business while keeping quality consistently high. Additionally, the Sales & Marketing Coordinator is required to provide high-level administrative support by conducting research, preparing reports, collecting, and processing sensitive data, resolving guest issues, and performing general clerical functions Duties & Functions: • Handle community outreach, business development and full-service event production., • Actively solicits new business opportunities by conducting effective sales calls, makes off-site sales calls, mailers, emails and presentations to potential clients, • Generate new leads - Generate sales and maximizes revenue while developing and maintaining long term relationships with clients - Create and maintain positive community relationships, • Develop relationship with local industry, • Become involved in outside organizations directly related to industry, • Monitors sales and continually develops strategies to improve and adjust to those changes, • Achieves monthly sales goals - Attend local trade shows, participate in sales blitzes and other off-site sales efforts, • Maintains Company Standards while booking Special Events / Administration, • Handle initial inquires in a timely manner - Send information packets, letter writing, email and menu / events proposals to clients, • Update SCMC and Event Calendar with tentative and definite business, • Special Event Orders-distribute Information to Operations Team including floor plan, • Ensure all accounting paperwork is accurate, responsible for collecting all monies prior to event, handle the invoicing, • Greet the client, introduce client to the Manager on Duty and assist with the beginning of event, • Attend weekly meetings/conference calls with operation management and sales team to review upcoming events for the week and attend pre-shift with the staff on nights of events, • Participate in sales & marketing training as directed by Director of Sales & Marketing, • Reports / Financial Revenue - Assists in building the yearly Sales Plan - Understand and assist with the monthly revenue reports, • Provide support and coordination for various marketing initiatives, working closely with subordinates, executive leadership, internal teams, and external vendors, including agencies., • Assist with coordinating the activities of third-party partners such as social media, digital marketing, and PR to ensure cohesive execution of strategies., • Maintain regular communication with operational teams including F&B, retail, HR, IT, and other marketing departments, as well as external vendors., • Assist in tracking marketing expenditures., • Support on-property communication efforts through various channels including static, digital, and video platforms., • Assist in the coordination of external advertising across multiple channels including print, broadcast, and online platforms., • Monitor and address problems or issues raised by end users, seeking resolutions in a timely manner., • Contribute to the development and refinement of procedures to enhance productivity and the quality of marketing deliverables., • Ensure that all guests receive welcoming, responsive, friendly, and courteous service at all times, aligning with brand standards., • Participation and attendance in meetings as assigned., • Assist with internal and external customers., • Assist in special projects with the sales & marketing team., • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one (1) year of local sales and/or Marketing, special events and customer service experience, preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Boulud Sud Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY The Marketing and PR Manager is responsible for implementing and overseeing the strategic marketing initiatives for MDM Hotel Group. This role is responsible for driving brand repositioning, ensuring the successful communication of the hotels' full-scale renovations, and enhancing market share through innovative marketing strategies with a focus on digital, social media, and integrated campaigns targeting key market segments for revenue growth. Is familiar and competent with all functions of marketing including creative execution, media evaluation, production, and purchasing. Facilitates the creation and completion of marketing jobs to meet hotel revenue objectives. Liaisons with external public relations firms and tracks progress of PR projects. Coordinates and executes on property requests for film production, photo shoots and other similar activities. Oversee the daily activities of Marketing and PR. JOB SPECIFIC TASKS • Responsible for the company’s marketing objectives and contributes to creating marketing materials that effectively meet those objectives., • Designs marketing, including advertising, flyers, brochures, newsletters, and other digitally created content., • Work with Sales and Revenue Teams to develop and execute promotional strategies to achieve revenue growth and generate new leads., • Ensure alignment of marketing efforts with brand standards for all hotels, including their restaurants., • Promote the hotels' commitment to sustainable practices through marketing content., • Oversee the development and execution of digital marketing campaigns, including Search Engine Marketing, Search Engine Optimization, and email marketing., • Develop and execute robust social media strategy to engage audiences, highlight updates, and gain followers., • Utilize platforms like Instagram, Facebook, and LinkedIn, to target corporations, associations, entertainment, sports, social clients, and meeting planners., • Establish new partnerships with media outlets, local businesses, and influencers, to amplify the hotels' visibility., • Maintain on-property digital signage and advertising., • Responsible for maintenance and content on the hotel’s website and other on-line venues where the hotel is present., • Understand overall sales and marketing objectives as well as individual department objectives to be able to assist other departments in creating marketing solutions to meet their needs as well as to be able to input on creative messaging and evaluation of marketing opportunities., • Assist in the review and proof reading of externally produced sales and marketing materials to ensure accuracy, consistency, and quality of work., • Assist in the follow-up of public relations tasks in conjunction with outside PR resources., • Interact and conduct tours with journalists and media., • Respond to inquiries about using the premises for film production, photo shoots, etc. Coordinates these activities and supervises their execution. Environmental & Working Conditions • While performing the duties of this job, the employee is frequently required to: walk, bend, stoop, kneel, twist, reach, sit, lift, use finger dexterity, and have visual and hearing acuity., • Follow detailed departmental guidelines., • Generally, utilize computers with word processing and spreadsheet software. Typically operated standard office equipment such as telephone, fax, calculator, computer, and photocopier., • Working conditions are good with little discomfort. Education: • Minimum 2 years’ marketing project management experience. MDM Hotel Group Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Boulud Sud Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: JW Marriott Miami LinkedIn: Website: Instagram: Facebook: Twitter: Maps: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.