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Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Maintains restaurant kitchen staffing levels so as to provide for optimal performance of all duties, • Administers and ensures adherence to departmental guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of restaurant food production activities, to include labor management, inventory control, use of product and adherence to all sanitation requirements, • Supervises/performs kitchen opening and closing operations, • Supervises/assists food handlers in the preparation and production of all hot and cold food items, • Orders raw food ingredients necessary to prepare all items on the menu for area of responsibility, • Ensures that all raw food ingredients are received and stored in the proper manner, • Supervises all aspects of food preparation and production, ensures that standardized recipes, plating and presentation guides, portion control and garnish requirements are adhered to at all times, • Organizes/assists food handlers in the performance of their duties as needed to ensure Loews standards for timely preparation/service of food cooked to order are met, • Monitors all food preparation, production, holding and storage operations to ensure adherence to all Governmental Food Service Sanitation standards, • Performs frequent inspections of all preparation and cooking equipment to ensure that they are kept clean, sanitary and in perfect operating order, • Reports all equipment maintenance needs to Engineering, • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental team members according to Loews Hotels standards, • Follows New Hire Training and onboarding program in accordance with hotel policy, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Attends required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel, • Communicates daily with department team members to obtain/provide current information regarding daily activities/functions and upcoming events, • Evaluates individual team members performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Conducts meeting with department team members as required, to communicate effectively with all beverage department personnel to ensure that they are kept current on pertinent hotel information and activities, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • ACF certification as "Sous Chef" or culinary degree from recognized culinary institute and equivalent experience, • Three to five years experience in quantity food production, in an upscale hotel or freestanding restaurant, • One plus years Supervisory experience in quantity food production, in an upscale hotel or freestanding restaurant, • Excellent culinary skills and knowledge of food productions techniques, • Thorough knowledge and understanding of kitchen equipment use and operation, • Ability to bend, stoop, stand, lift 35 pounds and push carts weighing up to 200 pounds, • Outstanding leadership, management, organizational, and communication skills, • Ability to speak, read and write English

Job Description Job title: PBX Operator Department: Front Office Reports To: Reservations Manager FLSA Status: Non -Exempt SUMMARY: The PBX Operator relays all incoming, outgoing, and/or in-house calls efficiently and professionally. PBX monitors all alarms in the phone systems and notifies appropriate personnel. The operator is expected to have excellent communication skills including telephone, guest/colleague application software communication, and email correspondence. RESPONSIBILITIES: • Operate a multi-line telephone system to answer external and internal calls and direct them to the appropriate party., • Maintain clear communication across the building consisting of hotel and condominium., • Provide administrative and clerical support, including photocopying, data entry, and filing., • Keep the switchboard and equipment area organized, clean, and in working condition., • Answer and aid hotel guests’ requests and questions through the virtual concierge communication program., • Create, update, and distribute call directories to all departments., • Answer calls politely and efficiently., • Provide customer service assistance regarding directions to or from the hotel property., • Assist guests with providing local area information, activities, and event inquiries., • Provide customer service assistance for reservation confirmation, hotel amenities, and direct room complaints to respective managerial departments., • Accurately communicate messages on the answering machine., • Stay up to date with all training material and Standard operating procedures (SOPs) This position will also work as a Lobby Greeter creating a positive and welcoming environment while ensuring smooth operations in the lobby and valet area. You will be responsible for greeting visitors, assisting with directions, and providing top-tier customer service. • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • A minimum of 1 year of experience as a PBX Operator or a similar role would be advantageous., • Condo/Hotel experience preferred., • Able to multitask and prioritize tasks., • Ability to work flexible hours, including evenings and weekends., • Proficient in Microsoft Office and emails., • Excellent customer service and communication skills, • Able to handle multiple tasks in a fast-paced environment., • Strong problem-solving skills., • Able to handle a high volume of calls., • Able to use a multi-line telephone system. EDUCATION: • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Push, pull, and lift up to 10 lbs., • Sitting, waiting, and standing for long and short periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Who we are - We are web-based video-on-demand networks with a focus on adult entertainment, based out of Downtown Miami. We are a group of creative souls with diverse backgrounds. If you are also a true believer of work hard & play hard, this is the place to be. At PSM, you will enjoy a fun & casual environment, team-building retreats, startup spirits, and great benefits. What we do - We discover what excites the world and deliver it seamlessly to our members! We are the creators of top sites you know and love. We are leading the industry by using cutting-edge technologies to deliver top-quality content. Our content and websites are published exclusively and enjoyed by millions of fans worldwide. What we are looking for - Paper Street Media, LLC is hiring for a Full-Time Executive Administrative Assistant. The primary role of the Executive Administrative Assistant is to prioritize and handle internal and external correspondence. This role requires a solid approach to solving challenges independently and enjoys working in a team environment. This role requires someone with impeccable organization, communication, and problem-solving skills to act as the right hand to the leadership on many day to day matters. The job will expose you to the content of adult nature. If this is something you are not comfortable with please do not apply. We will contact you via email only. We will not contact you via phone calls or any 3rd party messaging system. Please be aware of any job offer scam. This job will start on a 90-day probationary period at the rate of $18/hr. Learn more about us here (link to ). What you’ll be doing: • Greeting visitors, and answering incoming phone calls when needed., • Coordinating appointments and meetings and managing staff calendars and schedules., • Partnering with HR to maintain office policies as necessary., • Coordinating domestic and international travel, including flight, hotel, and car rental reservations., • Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions., • Managing relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time., • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities., • Participating actively in the planning of company events., • Responsible for developing standards and promoting activities that enhance operational procedures., • Allocating available resources to enable successful task performance., • Additionally, this person will be expected to handle highly sensitive and confidential financial, legal, personnel, and institutional information while exercising professionalism and discretion., • Responsible for Corporate communication., • Coordinating and leading office staff activities to ensure maximum efficiency., • Ensuring security, integrity, and confidentiality of data., • Track expenses, budget, taxes, cash flow, receipts, and other financial dealings of the companies., • Track office equipment/inventory., • Accurately perform regular reconciliations of cash, third-party payment platforms, credit card, and bank transactions., • Ensure that all office files and records are properly organized, up-to-date, and secure., • Oversee office cleaning and maintenance to ensure a clean and safe work environment, • Maintaining a safe and secure working environment., • Responsible for the day-to-day professional and confidential support for executives., • Producing reports, composing correspondence, and drafting new contracts., • Bachelor’s degree (B. A.) or equivalent, four years related experience, or equivalent combination of education and experience., • Basic competence in duties and tasks of supervised employees., • Office management experience., • Knowledge of office management responsibilities, systems, and procedures., • Excellent time management skills and ability to multitask and prioritize work., • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow., • Attention to detail and problem-solving skills., • Excellent written and verbal communication skills., • Ability to work independently and as a member of various teams, a true team player, and supervisor to accomplish tasks., • Acute attention to detail., • Ability to deal effectively with a diversity of individuals at all organizational levels., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. O2XaxwOk76

Job DescriptionCompany Description Join the team at Balfour - A Morgans Original, a historic Miami Beach landmark since 1940, now managed by Ennismore. Balfour is an Art Deco gem in the South of Fifth neighborhood with iconic original design touches that feel like a laid-back social hub for guests and the neighborhood. Be part of a team dedicated to maintaining the hotel’s legacy while delivering outstanding service in this unique and dynamic setting where you can be your best self. Job Description Job Purpose: Under the general guidance of the Executive Chef, the Sous Chef will be expected to provide training for all staff, meet brand and hotel quality standards, consistency and integrity of the products, establish and enforce food specifications, portion control, recipes and sanitation. The Sous Chef will assist the Executive Chef in controlling food and labor costs while maximizing guest satisfaction. Duties & Functions • Must love and support their TEAM!, • Must love and take care of guests!, • Must say “yes” and “thank you” often!, • Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related systems, • Role models company quality standards and service, • Ensures that all equipment and facilities are in good working order and is properly maintained, • Is responsible for ordering products to ensure all par levels are maintained., • Supervises and carries out the correct procedure of preparations, presentation and portion control for all raw and cooked foods in accordance with Company standards and food regulations, • Will work with other chefs in order to ensure the kitchen is running as smoothly and efficiently as possible, • Follow procedures for covering, labeling, dating and storing food in a timely manner, • Ability to work under time constraints and meet department deadlines, • Constantly growing and coaching lower management and staff, • Provides clear direction and achievable goals for their entire team, • Provides coaching and feedback to team members, • Fully supportive of and cognizant of all Head Office Programs, • Understands and enforces federal, state and local food sanitation regulations, • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of The Balfour are met., • Utilize traditional software programs such as Microsoft Office, • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • Complete other duties as assigned by the Ownership or Corporate Offices., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Assimilate into The Balfour Hotel's culture through understanding, supporting and participating in all The Balfour elements. Demonstrate working knowledge of the service standards., • Regular attendance in conformance with the standards, which may be established by The Balfour from time to time, is essential to the successful performance of this position. Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Fluency in Spanish strongly preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • BA degree preferred, • Minimum two (2+) years of experience in a supervisory role in a restaurant kitchen; Jr Sous Chef or Sous Chef preferred, • Must have strong leadership skills and the ability to mentor and energize a diverse team of culinary professionals, • Must have excellent organizational skills, ability to function under time constraints, expedite and meet deadlines with attention to detail, • Must be able to work in a fast- paced, customer service driven environment, • Current experience in the hospitality industry in a kitchen, • Active in furthering of his/her own culinary development, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Summary Prepare artisanal pizzas upon request for restaurant patrons. Tasks • Check products for quality and identify damaged or expired goods., • Set oven temperatures and place items into hot ovens for baking., • Combine measured ingredients in bowls of mixing, blending, or cooking machinery., • Place dough in pans, molds, or on sheets and bake in production ovens or on grills., • Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions., • Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers., • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly., • Check the quality of raw materials to ensure that standards and specifications are met., • Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary., • Adapt the quantity of ingredients to match the amount of items to be baked., • Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes., • Decorate baked goods, such as cakes or pastries., • Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products., • Direct or coordinate bakery deliveries., • Order or receive supplies or equipment., • Prepare or maintain inventory or production records., • Operate slicing or wrapping machines., • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods., • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques., • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar., • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications., • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action., • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Coordination — Adjusting actions in relation to others' actions., • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one., • Speaking — Talking to others to convey information effectively., • Near Vision — The ability to see details at close range (within a few feet of the observer)., • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences., • Oral Expression — The ability to communicate information and ideas in speaking so others will understand., • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem., • Speech Recognition — The ability to identify and understand the speech of another person., • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness., • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position., • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways., • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions., • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense., • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects., • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)., • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects., • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object., • Selective Attention — The ability to concentrate on a task over a period of time without being distracted., • Speech Clarity — The ability to speak clearly so others can understand you. High school diploma. Vocational training in food preparation desirable. Experience 1 year of experience in similar position. The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Culinaire • We have an opening for a full time and part time COOK position., • Location: RA Culinaire ML Hotel - 6842 Main Street, Miami Lakes, FL 33014. Note: online applications accepted only., • Schedule: Full time and part time schedule. Days and hours may vary, seven days per week; more details upon interview., • Requirement: Previous cook and/or food service experience is required. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety, and success as top priority, and to our client to provide top quality food product and service to our customers and guests. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Associates at Culinaire are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs)

Job Description Job Summary: We are looking for an experienced Cook to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Must be able to communicate in English, Spanish is a plus, • High school diploma or equivalent, • Must be able to obtain and maintain a Tribal Gaming License, • Minimum of 1 year of experience as a Cook in heavy volume operation or 3 years in preparation line staff position., • Culinary certification preferred., • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines, • Must be able to frequently move freely about the property, withstand various activities such as frequent walking, and withstand prolonged standing, stretching, bending and kneeling without restriction, • Must be able to work different shifts, which may include holidays and weekends, • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Ability to lift or carry a minimum of 50 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods Responsibilities The primary responsibility of the Cook is to be Responsible for the safe, efficient operation of the assigned workstation, strong knowledge of food preparation and presentation following prescribed recipes. The Cook with prepares food in assigned kitchen outlet. • Adhere to the Miccosukee Service Expectations and ensure team compliance, • Meets standards in regards to presentation, taste and portions., • Maintains food quality and eye-appealing appearance on all menu items in accordance with the standards of each recipe and pictures showing presentation of those items., • Ensures all work stations are properly setup and broken down on timely matter during each meal period., • Communicates with the Chef and Sous Chef to order proper quantities for following shifts., • Logs kitchen waste and spoiled items and complete any other reports assigned by the Executive Chef., • Prepares logs and report maintenance needs immediately., • Enforces and follow all daily operational procedures., • Ensures that the quality of the food is up to par with the prescribed procedures., • Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct., • Consistent and regular attendance is an essential function of this job, • Performs other related duties as assigned The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment. 30 hours

Job DescriptionAre you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook 1. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. COOK I Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 1 must be able to plan, prep, set up and provide quality service in all areas of food production to include, but not limited to all menu items supplied by their perspective kitchen. Cook 1 must display a level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, egg cooking and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, employee will be able to follow established recipe and plating guide provided, to exact specification and approval of Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet the Chef’s expectation. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 3 years experience in culinary field, 3. Ability to communicate in English with guest, co-workers and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Clearly communicate using professional language, • Daily communication with Sous Chef(s) and Chef de Cuisine. Discuss operational status, special attention arrivals and /or special attention guests with dietary/allergic restrictions, kitchen status (equipment repairs, cleanliness, and special needs projects), kitchen morale, suggestions of ways to improve member experiences through new food offerings and ideas to drive revenue., • Daily communications with stewards to ensure kitchen is running at the highest possible sanitary standards., • Give and log daily, weekly and monthly projects to the stewards for areas of concern., • Constantly pushing self to learn more about food service through books, magazines and dining out., • Set a professional example for other cooks and team members., • Ensure a complete washed and sanitized kitchen is passed over to the next shift., • Ensure stewards have followed their daily, scheduled cleanliness of walk-ins, lines and general area of stewarding and kitchen., • Daily line checks with team members ensuring quality and shelf life of product. Responsible for utilizing product through alternative outlets to minimize product loss., • Closely monitor portion sizing to ensure consistency., • Assist Supervisor in maintaining all logs and checklists for State and Internal audits., • Responsible for assisting with updating recipe books with proper procedures., • Thorough check of all walk-ins to ensure proper storage and rotation., • Expert in plating using proper service ware., • Participate in shift line-ups, informing F&B staff of specials and menu items no longer available., • Ensure storerooms are in excellent condition, maintaining/delegating maintenance when necessary., • Keep par items ordered for dry storage and produce walk-in., • Advanced knife skills: intermediate protein fabrication, understands all major cuts and can execute with speed and control, knife sharpening skills., • Can work multiple stations on a hot cooking line., • Full working knowledge of pantry and “cold kitchen” operations and skills., • Basic sauce making skills: understands base “mother sauces,” understands emulsification, understands stocks and broths, understands soup making, understands principles of reduction. Equal Employment Opportunity - Drug-free workplace

Job Description About us At Yurbban Hospitality Group, we don't just provide lodging; we create lasting moments for our guests. We are a team passionate about service excellence, authenticity, and innovation. Every interaction with our customers is an opportunity to exceed their expectations, and we are looking for someone like you to help fulfill our mission.What are our values? • WOW: We love originality and strive to surprise in every detail. We work with creativity, active marketing, and continuous innovation., • CONSCIOUS: We aim to improve the world through responsibility and sustainability. We initiate and collaborate on social responsibility projects to make a meaningful impact., • HONEST: We act ethically, making decisions that align with our culture. Transparency is a priority in all our actions and communications., • PASSION: We give our best in every challenge, having fun while putting ideas into action. Working at Yurbban Hospitality Group is not just a job; it's an opportunity to grow, innovate, and make a difference. We foster a collaborative work environment where every voice is heard. We value creativity, social responsibility, and transparency. Here, your work will have a purpose, contributing to the success of the company while you grow both professionally and personally. We operate lodging and restaurants in cities across Europe and America (Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, Bogotá, and Lima) under various brands, offering unique experiences to our guests. As a Hotel Maintenance Technician, your day will start with a review of the maintenance log, addressing any pending issues to ensure that all systems are fully operational for the day ahead. Your expertise in plumbing, electrical, and HVAC systems will be essential as you perform both routine repairs and preventive maintenance on the hotels critical systems. Every task you undertake, from fixing a faulty light switch to ensuring the air conditioning is running smoothly, will contribute to the comfort and satisfaction of our guests. Throughout the day, you'll respond to maintenance requests from various departments, ensuring that everything from guest rooms to common areas is in perfect condition. Whether it's adjusting the temperature in a room or quickly addressing a plumbing issue, your ability to solve problems efficiently and with a sense of urgency will make all the difference in the guest experience. At Yurbban Hospitality Group, collaboration is key. You'll work closely with teams from housekeeping, front desk, and other departments to make sure maintenance activities are coordinated seamlessly, without disrupting daily operations. Theres a strong focus on maintaining our assets, and you'll be conducting regular inspections to identify any areas in need of attention, always with an eye for detail. In addition to your regular duties, you will play an important role in the hotel's longer-term projects. Whether were planning a room renovation or upgrading systems to be more sustainable, you'll contribute your technical expertise to ensure that these improvements are executed effectively. As part of this, you'll keep meticulous records of all your activities, including inspections and repairs, so that our maintenance records are always up to date. Safety is a priority at Yurbban, and you will be responsible for identifying any potential hazards and addressing them promptly, ensuring compliance with safety standards at all times. Lastly, we know that emergencies can happen at any time, so being on call for urgent maintenance issues outside of regular working hours is also a part of your role. What to expect working at Yurbban Hospitality Group? If you're passionate about hospitality and enjoy solving technical challenges, we want to meet you. We're looking for someone who combines technical knowledge with excellent problem-solving skills. If you thrive in a dynamic environment and believe that every day is an opportunity to make a difference, this is your chance to join us. And of course, we also offer a variety of benefits for you to enjoy: • Career plan within the Group with opportunities for growth., • Regular afterworks., • Continuous training and innovation., • Permanent contract., • Collaborative and dynamic environment: You will work with a team committed to ensuring guest satisfaction., • Dental, vision, and life insurance., • Employee discount., • Paid time off & paid training., • Referral program., • Attention to Detail: You will ensure that all maintenance tasks are completed to the highest standards, ensuring a flawless experience for our guests., • Proactivity and Problem Solving: Anticipating issues before they arise and addressing them quickly is key to success in this role., • Teamwork: Collaborating with other departments is essential to keep our operations running smoothly., • Proven experience in hotel maintenance or a similar role., • Strong knowledge of plumbing, electrical systems, and HVAC systems., • Ability to read technical manuals and schematics., • Problem-solving skills with a proactive attitude., • Knowledge of safety procedures and regulations., • Availability to work flexible hours, including being on call for emergencies., • Solid understanding of general maintenance procedures and techniques., • Ability to troubleshoot and repair plumbing, electrical, and HVAC systems., • Strong attention to detail and a commitment to quality workmanship. Physical Demands Prolonged periods of being stand and working on computer/device. Must be able to lift 50 pounds or more. Work Authorization Employee must be legally authorized to work in the United States. FSLA Classification Non-exempt. Join our team and be part of a hospitality experience where every guest interaction makes a difference. Apply today!

Job Description This job description serves as a guide for establishing the criteria to fill a specific job, and to assist in employee evaluation related to that job. The description is subject to change at management's discretion and may include additional or different duties as assigned or directed. Join our dynamic Engineering team at Carillon Miami Wellness Resort as a General Maintenance Technician! In this role, you’ll play an essential part in maintaining and enhancing our world-class resort facilities, working hands-on with technical equipment to ensure everything runs smoothly. You’ll bring professionalism, technical skills, and a commitment to safety to every task, from preventive maintenance to emergency responses. If you’re a skilled team player with experience in hotel or facility maintenance, excellent communication skills, and a can-do attitude, we’d love to meet you! Start your career journey with us at Carillon Miami! I. Job Summary Under the direction of the Director of Engineering, the Maintenance Tech worker engages in the work and activities that repair and maintain all of Carillon Miami Wellness Resort facilities. Also performs preventive maintenance work that could involve the use and operation of technical equipment and techniques. Exhibits sound decision-making skills, productivity, and professionalism. II. Essential Job Functions A. Adheres to Carillon Miami Wellness Resort Service Standard when assisting guests, patrons, and owners. B. Comply with all Departmental rules, regulations, standards, dress code and appearance. C. Behave in a professional manner and demonstrate a friendly and caring attitude toward co-workers. D. Show prompt responsiveness when asked to do any task consistent with Carillon standards. E. Required to always wear personal protection equipment. F. Personally, learn and comply with the Federal, State, Local, Hotel and Departmental Safety Regulations and Procedures. G. Adhere to Carillon Miami Wellness Resort Lock out Tag Out policies and procedures. H. Promote guest, patron, owner and employee safety and security through strict adherence to Facility Security and Safety policies and procedures. I. Does not engage in, nor allows others on the staff to work in a hazardous manner or under hazardous conditions. J. Works to eliminate hazards and or safety violations. K. Know and be able to execute the proper shut-down and start-up procedures for all utilities. L. Responds efficiently to emails, Hotsos orders and Radio calls while adhering to Carillon Miami Wellness Resort Service Standards while assisting guests, residents and TCM members . M. Maintain knowledge of major and emergency equipment locations such as fire detection, fire suppression, emergency generator, departmental fire drill/response pro-cedures, emergency HVAC operation, gas and water shut off valves, main electrical disconnects etc. N. Complete Preventive Maintenance work, including the monitoring, control, and performance of scheduled Preventive Maintenance on all systems. O. Records and preforms daily readings of machines at Central tower, North Tower and South. P. Perform Daily productivity report for property record. Q. Assures the maintenance of parts and inventory of parts needed for the department. R. Maintain and control the tool Inventory to include proper securing, storage, use and function. S. Engineer workers are actively involved in the repairs and maintenance of the Facility and the conditions, equipment and devises therein. T. Maintenance engineers set an example in productivity and professionalism consistent with their education, experience, skills, and abilities. U. Log into Hotsos system daily and complete pending orders, with prioritization of assigned work. V. Originate work order to remedy problems and or faulty conditions and ensure the quality and timeliness of the remedial work. W. Maintains open and professional communication between management and staff. X. Read, write and communicate instructional and other technical terms that are consistent with the job requirements of a Maintenance engineer. Y. Support the facility’s Hazard Communication Program. This includes a thorough knowledge of Material Safety Data Sheet, product labeling, storing, and handling of materials etc. Z. Assists in execution and quality of the work assigned to the facilities maintenance team. AA. Inspect All common areas in all the towers on daily basis for proper operation and condition. BB. Perform Power wash weekly in all common areas. CC. Assists in the motivation of employees toward the attainment of reasonable work goals. DD. Provides feedback regarding quality and work conditions not meeting Carillon standards. EE. Performs other job-related duties as directed. III. Education, Experience and Skill Requirements A. Minimum of 1 year experience in a hotel/resort or directly related industrial or facility maintenance. B. Proven leadership skills. C. Must possess good communication and organizational skills with the ability to work with a variety of people. D. The ability and experience to safely use power equipment and hand tools necessary to accomplish repairs and maintenance work. E. Must possess sufficient stamina to work under all types of weather conditions and to lift, carry, push, and/or pull a variety of tools, equipment, and materials. F. Physically capable of performing rigorous tasks including working from ladders, working beneath equipment, and in various conditions and settings are required for the normal performance of assigned tasks. G. Must be able to work a flexible schedule including holidays and weekends. H. Possession of a valid Florida driver license. Carillon Miami Wellness Resort is an Equal Opportunity Employer

Job Description Position Summary: Maintains facility equipment and physical structures of the campus and related out buildings. Upkeep and routine maintenance of the electrical, mechanical, HVAC, refrigeration, Life Safety devices and emergency generator systems are the primary duties. Knowledge of fire regulations and Regulatory Agencies; i.e. AHCA, Joint Commission, EPA, OSHA, NEC, NFPA. Position Qualification: • High School diploma or graduate equivalent degree (GED), • Minimum one or more years working in an equivalent position in a hospital, hotel or school What Should I Know About Hialeah Hospital? Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time. Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including: Cardiac American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018 American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018 Bariatric American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center BCBS â€" Blue Distinction Specialty Care Bariatric Surgery, January 2018 Neurology Advanced Primary Stroke Center Re-accreditation, April 2018 Women's Services American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016 Hyperbaric Unit Healogics Center of Distinction Award, 2017 Laboratory Services/Blood Bank Certificate of Accreditation from College of American Pathologist

Job Description Job Summary Under the direction of the DOE and/or the Chief Engineer, the General Maintenance Tech Lead engages in the work and activities that repair and maintain all of Carillon facilities. Performs preventive maintenance work that could involve the use and operation of complex and highly technical equipment and techniques. Exhibit sound decision making skills and be an example in productivity and professionalism. Does not engage in, nor allow others on the staff to work in a hazardous manner or under hazardous conditions. Essential Job Functions • Leads crew members in the repairs and maintenance of the Engineering and the conditions, equipment, and devices therein. Sets an example in productivity and professionalism., • Completes Preventive Maintenance work, including the monitoring, control, and performance of scheduled P.M. on all systems. This activity includes work discovered by the General Maintenance Tech Lead., • Trains other maintenance staff members in the proper performance of P.M. tasks., • Serves as a departmental role model or mentor by working alongside employees to perform technical or functional job duties., • Assists management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to nonexempt staff and ensures that they are understood, • Assists in planning, execution and the quality of the work assigned to the Facilities Maintenance team., • Assists management the selection, training, scheduling, evaluating, counseling, disciplining, and motivating staff members toward the attainment of reasonable work goals., • Maintains open and professional communication between management and staff. Follows procedures in the use and maintenance of all communication equipment and devices., • Ensures all activities, work, actions, and time are documented in writing on a daily basis., • Supports the HotSOS work order system in implementation and adherence, including the prioritization of assigned work. Originates work orders to remedy problems and/or faulty conditions and assures the quality and timeliness of the remedial work., • Coordinates tasks and works with other departments to ensure that the department runs efficiently., • Assists management to ensure that staff members have the necessary resources to effectively perform their duties (e.g., supplies, equipment), • Ensures the maintenance of a working parts inventory of all parts needed for the department., • Maintains knowledge of vendor and pricing policies & procedures., • Maintains and control the Tool Inventory to include proper securing, storage and training in the proper use and function of the tools., • Personally, complies and teaches compliance to co-workers regarding Federal, State, Local, Hotel and Departmental Safety Regulations and Procedures., • Adheres to the Carillon Engineering Lock and Key policies and procedures., • Promotes guest, patron, owner and employee safety and security through strict adherence to Engineering Security and Safety policies and procedures. Eliminates hazards and/or safety violations. Knows and is able to teach the proper shutdown and start-up procedures for all utilities. Thorough knowledge of the fire suppression systems and the fire/emergency alarm systems., • Be knowledgeable of all major and emergency equipment locations and their functions including Life and Property systems (fire detection, fire suppression, emergency generator, departmental fire drill/response procedures, emergency HVAC operation, gas, and water shut-off valves, main electrical disconnects, etc.)., • Supports the facility’s Hazard Communication Program. This includes a thorough knowledge of SDS, product labeling, storing and handling of materials etc., • Responsible for PPE (personal protection equipment) use and daily maintenance., • Follows all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications., • Sets an example in fulfilling Carillon PJICAAN Service Standards for service to guests, patrons, and owners., • Complies with all Departmental rules, regulations, standards, dress code and appearance., • Reviews all staff and department bulletin boards and strictly adheres to Carillon policies and procedures regarding confidentiality and communication of information., • Performs other job-related duties as directed.

Job Description JOB SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets in guest rooms and hallway. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Complete appropriate safety training and certifications to perform work tasks., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell. CRITICAL COMPETENCIES Interpersonal Skills • Customer Service Orientation, • Team Work, • Safety Orientation, • Presentation, • Dependability, • Integrity, • Positive Demeanor CANDIDATE PROFILE Education No high school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Ensure that all guest rooms, bathrooms and common areas are cleaned to the company standards in both quality and quantity. Essential Duties:  Provide maid service for guest rooms and meet cleanliness and guest satisfaction.  Replace any unused amenities and report any maintenance concerns.  Assist Lobby Attendant in delivering guest requests.  Provide maid service by doing a thought out cleaning, vacuum, undusted, replenishing amenities, linens, and supplies and filling ice bucket as preferred by guest.  Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.  Assist PM attendants by stripping and making beds, changing bed linens, dust all furniture, pictures, drawers, window ledges, and shelves in team effort.  Empty trash.  Sign for room keys and restock heavy cart.  Visually inspect room for cleanliness and appearance and signify cleaning completion  Assist Lobby Attendant in public areas as needed.  Attend all mandatory meetings  Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department  Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency  Complete all other duties as assigned by supervisor to include cross training  Keep work area neat and organized and ensure all her cleaning supplies are labeled correctly.  Making up of roll-a-ways, couches and cribs  Comply with attendance rules and be available to work on a regular basis. Job Description  Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs  Commitment to superior customer service and excellent customer service skills.  Strong initiative and self-motivation.  Fluency in job related English both verbal and non-verbal.  An appreciation and respect for the diversity of all individuals in the workplace.  Ability to handle pressure and work in a fast paced environment.  Minimum one year experience within housekeeping dept.  Must be able to work days, evenings, and weekends as necessary. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

Job Description Job Summary Under the direction of the Director of Engineering, HVAC Technician engages in the work and activities that repair and maintain all of Carillon Miami Wellness Resort facilities. Performs preventive maintenance work that could involve the use and operation of complex and highly technical equipment and techniques. Exhibit sound decision making skills and be an example in productivity and professionalism. Do not engage in, nor allow others on the staff to work in a hazardous manner or under hazardous conditions. Essential Job Functions • Set an example in fulfilling Carillon Standards for service to guests, patrons and owners., • Comply with all departmental rules, regulations, standards, dress code and appearance. Behave in a professional manner and demonstrate a friendly and caring attitude toward co-workers. Show prompt responsiveness when asked to do any task consistent with Carillon standards., • Personally comply and teach compliance to co-workers regarding Federal, State, Local, Hotel and Departmental Safety Regulations and Procedures., • Adhere to Carillon Facility Lock and Key policies and procedures., • Promote guest, patron, owner and employee safety and security through strict adherence to Facility Security and Safety policies and procedures. Eliminate hazards and/or safety violations. Know and be able to teach the proper shut-down and start-up procedures for all utilities. Thorough knowledge of the fire suppression systems and the fire/emergency alarm systems., • The HVAC Technician must become knowledgeable about all major and emergency equipment locations and their functions including Life and Property systems (fire detection, fire suppression, emergency generator, departmental fire drill/response procedures, emergency HVAC operation, gas and water shut off valves, main electrical disconnects, etc.)., • Complete preventive maintenance work, including the monitoring, control and performance of scheduled P.M. on all systems. This activity includes work discovered by the lead engineer. Train other engineers in the proper performance of P.M. tasks., • Responsible for PPE (personal protection equipment) use and daily maintenance., • Assures the maintenance of a working parts inventory of all parts needed for the department. Knowledge of vendor and pricing policies & procedures. Maintain and control the tool inventory to include proper securing, storage and training in the proper use and function., • Leads crewmembers in the repairs and maintenance of the Facility and the conditions, equipment and devises therein. HVAC Technician set an example in productivity and professionalism., • Support the HotSOS work order system in implementation and adherence, including the prioritization of assigned work. Originate work orders to remedy problems and/or faulty conditions and assure the quality and timeliness of the remedial work., • Maintains open and professional communication between management and staff. Follow procedures in the use and maintenance of all communication equipment and devices. Review all employee and department bulletin boards and strictly adhere to Carillon policies and procedures regarding confidentiality and communication of information., • Read, write and communicate instructional and other technical terms, details and concepts in the English language, that are consistent with the job requirements of a HVAC Technician., • Support the facility’s Hazard Communication Program. This includes a thorough knowledge of MSDS, product labeling, storing and handling of materials etc., • Assists in planning, execution and the quality of the work assigned to the Engineering Maintenance team., • All activities, work, actions and time are documented, in writing, on a daily basis., • Assists in the motivation of employees toward the attainment of reasonable work goals., • Provides feedback regarding the quality and productivity of department workers., • Through individual effort and teamwork, employees will ensure that all guest, patron and owner contact is handled in a friendly and professional manner. We will be sensitive and responsive to their reasonable needs and requests while exhibiting gracious hospitality and personal care., • Minimum of 4 years experience in a hotel/resort or directly related industrial or facility maintenance., • Proven leadership skills., • Be an Expert and have “Journeyman” certifications in two or more Facility Engineering disciplines and proficiency in all other aspects of engineering maintenance, as directed by management., • Must possess good communication and organizational skills with the ability to work with a variety of people., • The ability and experience to safely use power equipment and hand tools necessary to accomplish repairs and maintenance work., • Must possess sufficient stamina to work under all types of weather conditions and to lift, carry, push, and/or pull a variety of tools, equipment and materials., • Physically capable of performing rigorous tasks including working from ladders, working beneath equipment, and in various conditions and settings are required for the normal performance of assigned tasks., • Must be able to work a flexible schedule including holidays and weekends., • The HVAC Technician must have current certifications and/or credentials to perform their specialty skills and disciplines. Such as a CFC., • Possession of a valid Florida driver license.

Job DescriptionCompany Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Altitude Team as a Pool Experience Attendant located at SLS LUX in Miami. JOIN THE SLS FAMILY TODAY! Job Description JOB PURPOSE Under the general guidance of the Food and Beverage Manager, The Pool Experience Attendant will assist in delivering exceptional pool experiences to guests, ensuring safety and satisfaction by greeting guests, providing towels, arranging seating, setting up cabanas, serving food and drinks efficiently, supporting the wait and bar staff at all times and maintaining pool area cleanliness. DUTIES + FUNCTIONS • Must love and support their TEAM!, • Must love and take care of guests!, • Must say “yes” and “thank you” often!, • Greet guests warmly as they arrive and depart, understand and respond to all guest needs and requests in a timely manner, and ensure customer satisfaction by working with Food and Beverage Managers when necessary., • Escort guests to their chairs, assist with lounge setup, and ensure a courteous and professional interaction at all times, including describing menu items, taking and serving orders, and managing guest checks., • Set up and breakdown umbrellas, cabanas, and pool areas daily, maintaining cleanliness and order according to health and safety regulations., • Perform routine opening and closing duties including preparing and folding towels, stocking linens, and setting up service stations., • Walk through all assigned areas to remove and replace dirty towels, service trays, glasses, and empty trash receptacles., • Expedite the service of food from the kitchen to guests, manage beverage refills, and ensure bars are stocked to appropriate levels., • Prepare and serve beverages like tea, coffee, water, and soft drinks., • Clear tables of glasses, plates, utensils, and napkins and ensure proper care and cleanliness of tableware and serving equipment., • Maintain effective communication between kitchen, managers, and floor staff, and develop positive working relationships to support team goals., • Understand operational setups of the pool, restaurant, and bar, and complete daily checklists., • Assist, support, and work closely with bartenders and kitchen, ensuring smooth service flow and compliance with Association Rules and Regulations., • Ensure standards and guest requirements are met consistently, • Maintain knowledge of all food and beverage menu items., • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting, and participating in all the company’s elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager. GROOMING/UNIFORMS All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required, • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Must have an exceptional personality and hospitality driven attitude., • Possess a gracious, friendly, and fun demeanor., • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail., • Maintain positive and productive working relationships with other employees and departments., • Ability to work independently and to partner with others to promote an environment of teamwork., • Must be able to stand or walk a minimum of eight-hour shifts., • Must be able to be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Pool/Beach Attendant is responsible for maintaining a safe and clean aquatic recreational area for residents and their guests. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ensure that the pool and beach areas are set up to company and property standards, on a daily basis., • Be proactive in the ongoing enhancement of the beach, • Welcome and greet residents and their Assist them with lounge covers, towels and umbrellas etc., • Maintain a guest (resident), • Ensure proper use of amenities such as water, cold towels, ice buckets, sunscreen and so, • Monitor compliance of Association Rules and Regulations, • Report any malfunction or needed maintenance immediately to Supervisor, • Work with Maintenance Supervisor in maintaining beach equipment, • Remove dirty towels and trash, • Maintain and organize the pool area including the furniture and The position will be outdoors, located in a beach and pool environment with moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Prior experience in a related position; experience at a luxury property or hotel is strongly, • High School Diploma or Equivalent, • The ability to work in a busy, luxury, and fast-paced, • Must be able to work well in a collaborative environment with various team members in other departments., • Must be able communicate effectively with other team members and guests., • Must convey a positive and “can-do” attitude at all times, including during high-stressful Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Summary: The Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. This person also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest’s names into the system, shows guests to their table and bids guests farewell as they exit the property. Duties and Responsibilities: • Presents a warm, welcoming and outgoing first impression to guests entering and/or passing by the property entrances, • Delivers an enthusiastic and professional greeting to guests upon arrival to dining areas, and adds them to the wait list when necessary, • Provides guests with menus and answers any initial questions, • Seats guests at tables and bars, • Assigns guests to tables in the venues they prefer, while keeping table rotation in mind so that servers receive a manageable number of tables and a fair opportunity to interact and engage in the sales process, • Engages with guests to ensure happiness with the food and beverage services they receive, • Consistently delivers exceptional service to guests while entertaining in a professional manner in accordance with the Company’s brand expectations, • Builds relationships with guests that add value to the guest experience, • Is knowledgeable and helpful about the local area, the hotel and the hotel services, bar and restaurant services, • Responds to complaints and seeks resolution, involves management in all guest related issues or concerns, • Supports and assists team members in all positions, • Participates in in-house modeling programs, guest events, and performs model/presenter tasks at Clevelander events, • Maintains weight and appearance levels consistent with that at time of hire, • Models Clevelander apparel and accessories while greeting guests, and maintains an appearance consistent with the Company’s brand expectations, • Serves as a Brand Ambassador for Clevelander, using finesse and good judgment, • Maintains and ensures compliance of all policies and procedures at all time Other Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: • Documents maintenance issues, • Attends required meetings, • Maintains a clean and orderly work area, • Properly documents all transactions, • May need to assist with clearing, cleaning and resetting tables, • Additional duties as necessary and assigned Minimum Qualifications: • At least 18 years of age; High school diploma preferred

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). • Opening doors, where applicable, • Welcoming and thanking guests, • Answering questions - accurately and politely, • Maintaining a clean and organized waiting area, • Answering the phone, • Directing guests to areas & restrooms, • Providing security for co-workers, guests and celebrities, • Assisting servers, bussers and managers, • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc., • Assuring the complete satisfaction of each and every guest, • Creating memorable experiences, • Entertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High School diploma or GED SKILLS • Remaining calm in a hectic, fast-paced, • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests and co-workers. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time, • Ability to sit for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment, • Ability to travel via auto or airplane for long periods of time ADDITIONAL REQUIREMENTS • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines, • Practicing all general safety & sanitation standards, • Recycling products, where possible, • Maintaining HRC’s 5 core Values and Mission Statement, • This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales. • Write and negotiate sales and marketing contracts according to Corporate procedures, • Delphi Administration – Primary responsibility for all input and reporting functions for Delphi., • Assembling of the Cafe Event Calendar and Brand Calendar, • Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge, • Communication and follow up with Group Travel Planners and marketing partners, • Administration of package programs, • Ensure receipt of payment from client by following Corporate procedures, • Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.), • Updating of “cafe” website to be communicated with Support Center On-Line Marketing team, • Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings, • Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business, • Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments., • Liaise between Support Center Sales & Marketing departments and the cafes, • Work with SM, GM, and KM to ensure that contract/menu is executable, • Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff, • Coordinate operations between departments, • Attend client functions marketing events and designated parties to provide support and representation of the department, • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique, • Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand, • Maintain high morale, • Operate ethically to protect the image of Hard Rock, • Utilize programs designed to help Save the Planet This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • Some college coursework SKILLS • Presentation of a professional image to guests, clients, and potential function coordinators, • Composure during stressful events, • Possession of a take charge attitude tempered with diplomacy, • Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event, • Must possess strong communication and listening skills, excellent reading and writing, • Comprehend professional language, either written or spoken, to communicate, • Ability to effectively present information in one-on-one and small group situations to other employees of the organization, • Multiple language abilities a plus, fluency in English required PHYSICAL DEMANDS • Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time, • Ability to sit for extended periods of time, • Ability to make repeating movements of the arms, hands, and wrists, • Ability to express or exchange ideas verbally and perceive sound by by ear, • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders, • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds, • Ability to turn or twist body parts in a circular motion, • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment, • Ability to travel via auto or airplane for long periods of time

Job DescriptionPOSITION PURPOSE: Shuttle driver transports our guests, members, and visitors inside the resort. They perform it with the highest level of service to ensure guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of the hotel. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately., • Follows all of Trump Hotel Collection Service basics., • Must be able to sit down for the entire shift., • Must be able to lift up to 40 lbs., • Anticipate guests’ needs, respond promptly and acknowledge all guests, • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas and vehicles., • Attend Shift Lines ups., • Inspect vehicle for damage; document required repairs., • Inspect vehicle for operating condition and rectify any deficiencies (i.e., tire pressure, oil/fuel/water levels)., • Inspect vehicle for cleanliness, inside and out; rectify any deficiencies., • Communicate vehicle maintenance needs to Manager on Duty., • Obey all traffic and driving regulations., • Remain on scheduled route at all times. GPS system must be on the entire time., • Ensure the safety of all passengers and their belongings., • Drive the vehicle to transport guests/members to and from designated destinations., • Meet and greet designated passengers for pick up areas., • Communicate any delays, problems and passenger needs with the hotel by radio, using proper codes., • Load/unload passengers' luggage into/out of the vehicle, if necessary., • Maintain conversation with passengers according to their needs., • Follow designated procedures for vehicle breakdowns and accidents., • Ensure security of vehicle keys., • Park vehicle in designated location when not in use., • Charge the Golf Carts properly and ensure that the shuttle bus has gas the entire time., • Immediately report to Loss Prevention and Manager on Duty for any accidents. OTHER: Due to the nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Occasional Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Occasional Grasping Occasional Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 50 lbs. Near Vision Constant Far Vision Constant Smell Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE Must have experience in luxury customer service. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

Job Description POSITION PURPOSE: As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience., • Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP’s are followed for each area. Establishes opening and closing checklists, LSOP’s and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. • Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level., • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation., • Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support., • Act as a leader on the golf professional teams an act as a liaison between the different departments., • Work with management to identify areas of service opportunities and develop plans to execute., • Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with all others in the retail and golf operations., • Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc., • Professionally wear assigned uniform., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to members at all times., • Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness., • Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards., • Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women’s and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club., • Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices., • Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information., • Support Head Golf Professional in handling all Men’s and Women’s Golf Events throughout the year., • Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year., • Responsible for daily organization and maximization of tee sheet for member designated course., • Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation., • Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse., • Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings., • Provide member registration service at the membership check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the members golf bag location and set up to expedite the process., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space, • Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. PGA Class A Certification Required EXPERIENCE Previous experience working at a high end private club facility GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: Manages, directs and organizes Golf Shop operations to maintain/achieve revenue goals, quality, service, merchandising and marketing to maximize profits through outstanding guest experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Supporting, training, and developing all golf shop staff according to Trump National Doral Miami policies, service standards and guidelines., • Support all supervisors with leading associates., • Responsible for overall guest experience in the golf shop. Focus on golfer/guest experience from arrival to golf shop to departure., • Assists managing records and other administrative functions of the department:, • PO’s, invoicing, etc when necessary, • Ensure golf shop staff is well verse on the golf package billing process., • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star service standards and a high quality golf experience., • Golf Shop Supervisor(s), • Asst Pros / Golf Desk Attendants, • Retail Attendants in Golf Shop, • Oversees the scheduling of staff to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards and ensures that the proper LSOP’s are followed for each area., • Ensures the maintenance and appealing merchandising of the retail shop., • Assists and oversees in inventories., • To ensure proper inventory levels in Golf Shop (with Director of Retail):, • Manage Open to Buy in Golf Shop, • Manage Markdowns, • Organize and execute special promotions, displays and events to maximize revenue, profit and guest experience, • Respond to guest comments and charge disputes., • Initiating changes to improve the operation. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assist guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to supervise people effectively., • Perform math calculations with the use of a calculator., • Use a computer, telephone in accordance with Trump standards., • Constant attention to detail: cash handling, marking merchandise, inventory and understanding cost coding., • Capacity to work a variety of hours due to constantly changing business demands., • Ability to stand for extended periods of time and continuously performs the essential job functions., • Ability to effectively deal with internal and external customers with tact and diplomacy. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing Stairs Frequent Crouching/Bending/Stooping Constant Reaching Constant Pushing/Pulling Occasional Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying(15 lbs) Occasional Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: PGA Class A Member EDUCATIONEXPERIENCE Must have at least 4 years in the Golf Business LICENSES OR CERTIFICATES N/A GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Ability to communicate effectively with the public and other associates Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Location: JW Marriott Miami | 1109 Brickell Ave, Miami Florida 33131 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary Schedule: Full-Time Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart JOB SPECIFIC TASKS The following are specific responsibilities and contributions critical to the successful performance of the position: Banquet Operations • Manages departmental inventories and assets including par levels and maintenance of equipment., • Orders supplies for the department, e.g., china, glass, silver, buffet presentations, props, and other service equipment needs, • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor., • Conducts monthly department meetings with the Banquet captains and associates., • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation., • Schedules banquet service staff to forecast and service standards, while maximizing profits., • Maintains attendance log for banquet associates., • Maintains and enforces established sanitation levels., • Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.)., • Sets a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints., • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters., • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance., • Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans., • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement., • Ensures associate awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores., • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction., • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description WHO WE ARE? From the fourth-generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. JOB OVERVIEW: The hotel banquet houseman is responsible for setting up, maintaining, and breaking down banquet rooms and equipment to ensure successful events. They work closely with the banquet staff and event coordinators to execute events according to the clients' specifications and the hotel's standards of excellence. DUTIES AND RESPONSIBILITIES: • Set-Up and Breakdown: Arrange tables, chairs, linens, tableware, and decorations according to event diagrams and instructions. After the event, dismantle equipment and ensure all items are returned to their proper storage locations., • Equipment Maintenance: Inspect, clean, and maintain banquet equipment such as tables, chairs, linens, and silverware to ensure they are in good condition and ready for use. Report any maintenance issues to the appropriate department., • Assistance During Events: Assist banquet servers and bartenders during events by refilling water, clearing plates, and providing general support to ensure guest satisfaction., • Coordination: Communicate effectively with banquet captains, event planners, and other staff members to ensure all event set-up requirements are met and any last-minute changes are accommodated., • Safety and Hygiene: Adhere to safety and sanitation standards at all times to maintain a clean and safe working environment. Handle and store equipment and hazardous materials properly., • Customer Service: Provide friendly and professional service to guests, responding promptly to their requests and addressing any concerns or complaints in a timely manner., • Cleaning Banquet Space: Ensure that the banquet area is kept clean and tidy before, during, and after events. This includes vacuuming carpets, mopping floors, wiping down surfaces, and removing any trash or debris. Maintain cleanliness in restrooms and public areas adjacent to the banquet space. QUALIFICATIONS AND REQUIREMENTS: • Physical Stamina: Ability to lift and carry heavy objects, bend, stoop, and stand for extended periods., • Teamwork Skills: Strong interpersonal skills and the ability to work collaboratively with other team members to achieve common goals., • Attention to Detail: Keen eye for detail to ensure all set-up requirements are met and events are executed flawlessly., • Flexibility: Ability to adapt to changing priorities and work schedules, including evenings, weekends, and holidays, as required by the demands of the job., • Experience: Previous experience in banquet set-up and event coordination preferred but not required. On-the-job training may be provided., • Education: High school diploma or equivalent. ioUu2LQWtA

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Beverage/Restaurant Manager, AVA, Coconut Grove will be responsible for managing and supporting daily operations of a new build and opening. In the absence of the General Manager & AGM, the Beverage/Floor Manager will act as interim AGM. Oversight of beverage/floor management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. Holidays, late nights, and weekend hours are required. This position will report to the GM. RESPONSIBILITIES: • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Positively handle guest requests and accept feedback with grace., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels) in Coconut Grove, FL, • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Must understand how to use basic computer applications and POS systems., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision making capability while protecting the restaurant/Company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Follow company guidelines to effectively manage labor., • Achieve restaurant financial goals as specified to applicable area of responsibility., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Weekly beverage inventory counts, costs, and maintenance., • Intimate knowledge of schedules of all bar staff and effectively coordinates with GM, • Participate in weekly reports (sales, product mix, expenditures, general operations) for review with the GM/management team and the Head of Mixology and Bar Operations Specialist. Should be present in all management meetings for all floors and venues., • Update and maintain administrative systems (Menu Matrix, FOH Staff training documents, costing worksheets, produce budgeting, produce and spirit order sheets, toast requests, menu edits, cleaning schedules, etc.)., • Fluent in LTS training and operations, • Collaborate closely with HR to ensure leadership through Performance Management, including ongoing coaching and progressive management techniques. This responsibility fosters a positive work environment and ensures staff development and accountability., • Responsible for DOH compliance, • Create and maintain vendor relationships to obtain deals and discounts on products with the approval of the Head of Mixology., • Leads mandatory monthly bar team meetings for each venue, • Menu Maintenance and engineering to be sent to Head of Mixology and Bar Operations Specialist for approval, • Oversee all new hires and their training schedules, physically training all new team members when leads are unavailable, • Responsible for all products in and out of the building and ordering/stocking the products for all venues in the building, • Maintain pouring cost goals and uphold the Executive team's standards for each space, • Report and work closely with the GM, and Head of Mixology by communicating changes and challenges., • Work 5 days a week, with 4 of the busiest shifts and one day for administrative duties and weekly liquor ordering. Often, this position will work more than this. Nighttime and primetime is a must to supervise the health of the operation, • Assist with Menu maintenance via Marketing (QR, Physical Menu, Golden Hour, Brunch), • Occasionally, flex hours based on bar program directors' responsibilities, • Responsible for prep and consistency, • Does all administrative duties for new menu launch, including menu matrix, staff education, pre-shift, and tastings, • Review Toast updates, • Bar Auditions/Recommendations/ Certifications when leads are too busy or unable to train, • Often come in early to train and oversee new prep team members. Requirements/Qualifications: • Minimum of 5 years fine dining/upscale luxury experience as a Beverage & Restaurant Manager or AGM is required in a high-volume restaurant setting., • Bachelor’s degree in business administration, hotel administration or related field of study or any equivalent combination of education and/or experience is desirable., • Previous experience with new openings and luxury dining service standards are required., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Certifications: Certification in Mixology and/or Bar Management is highly desirable. Must have food handler’s certification and be compliant with all local, state, and federal regulations regarding alcohol service and health standards., • Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with Point of Sale (POS) systems, preferably Toast. Ability to quickly learn and utilize new software and technology related to inventory management, scheduling, and reporting., • Interpersonal Skills: Excellent communication skills, both verbal and written. Ability to lead and motivate a team, resolve conflicts effectively, and maintain strong working relationships with staff, management, vendors, and customers., • Leadership Skills: Demonstrated ability to manage and train staff, including organizing, prioritizing, and scheduling work assignments. Experience in performance management, coaching, and developing employees., • Operational Knowledge: In-depth knowledge of bar operations, including inventory management, menu development, cost control, and compliance with all health and safety regulations., • Financial Acumen: Ability to manage budgets, understand financial reports, and take appropriate actions to achieve financial goals., • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to make quick decisions in a fast-paced environment., • Flexibility: Must be able to work a flexible schedule, including nights, weekends, and holidays as required by the business needs., • Attention to Detail: Exceptional attention to detail in all aspects of bar management, from customer service to inventory, and compliance with legal regulations., • Initiative: Proactive in identifying areas for improvement and implementing changes to enhance operational efficiency, customer satisfaction, and team performance., • Utilizing purchasing platforms and monitoring the budget set by the LTS Report, • Maintaining financial systems and software such as Toast POS, Fintech, Restaurant 365, • Menu Development, R&D, and creation is welcome when necessary, • Business development and staff excellence development, • Driving COGs down, finding ways to maximize product and best utilization of “dead stock” in the building, • Creates value by organizing and monitoring ordering and managing variance, • Managing OSE requests and adhering to the OpEx budgets, • Overseeing maintenance requests and the function of all beverage-related assets, • Accountable for approving new hires and leading the onboarding process for new team members at a high level, while providing guidance and constructive feedback to all parties involved, • Creating “best practices” and SOP’s for teams to follow Other Skills and Knowledge: • Punctuality and regular and reliable attendance. Must be able to work days, nights, weekends and holidays, • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to be in warm (hot) weather conditions throughout shift, • High volume music played throughout shift

Job Description Job Summary: We are looking for an experienced Overnight F&B Supervisor to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • High school diploma and 3 years of beverage supervision or management, or equivalent combination of both., • Certification as a mixologist from a reputable bartending school is a plus, • Proficient in the English language, bilingual is a plus, • Effective communication required., • Intermediate math skills required., • Be courteous and show genuine care for all co-workers and guest(s), • Ability to work well in a team environment, • Must be able to handle a multitude of tasks in an intense, ever-changing environment., • Maintain a professional appearance and manner at all times., • Excellent guest service skills, as well as excellent communication skills., • Good interpersonal skills -Outgoing personality., • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines, • Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, and withstand prolonged standing, stretching, bending and kneeling without restriction, • Must be able to work different shifts, which may include holidays and weekends, • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods Responsibilities The primary responsibility of the Overnight F&B Supervisor is overseeing the day-to-day operations of the beverage operations. The Beverage Manager will be expected to provide effective strategic direction to ensure operational efficiency, highest standards of service and maximize profitability pertaining to the service of all beverages within all Food & Beverage venues within the operation. • Lead and manage F&B team to ensure mentoring meets Miccosukee Service Expectations, • Oversees the day to day activities of all beverage services., • Responsible for planning and scheduling employees in accordance with F&B departmental needs., • Supervises F&B employees in accordance with facility policy and procedures, • Trains and coaches’ F&B employees, • Responsible for shift scheduling including: work station assignments/rotations, employee training, employee breaks to ensure there is coverage based on forecasts., • Makes adjustments as necessary during shift to assure completion of work assignments., • Operates within Standard Operating Procedures (SOPs) and Job Safety Analysis (JSAs)., • Computes reports on operations., • Organizes and supervises maintenance tasks related to all events scheduled during the year ensuring the completion of the work in time., • Monitors purchases and transfers of alcoholic beverages., • Assists in preparing and monitoring the beverage budget and reviewing monthly variance report and expenditures; implements programs and processes to increase revenue and optimize profits., • Maintains liquor controls and policies and procedures regarding alcohol sales and service levels., • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices., • Must possess the ability to develop, present, and promote seasonal spirits/beer/wine offerings, venue specific beverage menu offerings – while being up-to-date with all industry trends and mixology., • Coordinates and ensures accurate monthly inventory, transfers, monitor/minimize waste, proficient beverage pars and weekly beverage orders., • Ensures proper sanitation, preventative maintenance, and vendor support of all alcoholic/non-alcoholic beverage equipment, floor stations, bars, keg coolers and/or storage areas., • Manages all activities of the beverage function for the organization., • Adhere to the Miccosukee Service Expectations and ensure team compliance, • Monitor compliance with all aspects of Miccosukee Casino & Resort internal controls, • Train, coach, counsel, evaluate and administer discipline to F&B team, • Make recommendations for the termination of any subordinate team member who, after coaching and discipline, performs at levels below Miccosukee Service Expectations, • Interview prospective team members and measure against Miccosukee Service Expectations, • Make recommendations for the employment of candidates who will perform at or above Miccosukee Service Expectations, • Maintain complete knowledge of and comply with all departmental policies and procedures, • Evaluate operating procedures, recommend changes, and implement approved changes, • Maintain confidentiality of pertinent casino data, • Maintain clear and open communication with guests, managers and team members, • Consistent and regular attendance is an essential function of this job The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment. Overnight 40 hours

Job DescriptionCompany Description Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center. Job Description Job Purpose: Under the general guidance of Food & Beverage Manager assist in ensuring efficient service of all beverages and bar services. Duties & Functions: • Must love and support their TEAM!, • Must love and take care of our guests!, • Must say “yes” and “thank you” often!, • Greet all guests warmly, • Prepares and services beverages for servers and guests in a quick, efficient and friendly manner, • Provides exceptional customer service to all guests, • Ensures that guests are served in accordance to State and local guidelines regarding the service of alcohol, • Performs proper cash, comp, and check control procedures, • Takes inventory of the bar on a regular basis, • Provides guests with accurate information about the restaurant and property as well as entertainment offered in each as needed, • Works with a sense of urgency to anticipate guest and team members needs when the opportunity arises, • Communicates with management, and service staff immediately to rectify any and all guest needs and requests, • Ensures work area is in compliance with the Florida health codes at all times, • Follows the company Inventory Control requirements, • Must be able to pass pour test on a regular basis, • Keeps all stations stocked by polishing and distributing china, glassware, and silverware, • Responsible for taking guests orders for in room dining, • Understand the operational set up and principle of the Hotel Pool, lounge, and bar, • Maintain knowledge of all menus within the hotel, • Provide friendly, courteous and professional service at all times, • Maintain thorough knowledge of all menus within the hotel, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All team member must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required, • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Must have an exceptional personality and hospitality driven attitude, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionPOSITION PURPOSE: Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) – up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics • Greets and seats guests as needed and ensure total guest satisfaction, • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies, • Provides floor coverage as needed, • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary, • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies, • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management, • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales, • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation, • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required, • Directs staff towards the goals of the Loews Corporation as defined by management, • Ensures proper handling of guest checks and payment transactions, • Intercedes and/or fills in for employees should need occur, • Trains or supervises the training of all department employees, • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards

Job Description Job Title: Guest Services Manager Department: Front Desk Reports To: Director of Rooms FLSA Status: Exempt SUMMARY: The Guest Services Manager is responsible for enhancing and improving our hotel’s experience by providing outstanding service to our guests. Provides hands on management style, by providing training to new hires and staff, taking and assisting with reservations, excellent customer service, being a team player and having a positive attitude. Also provides support to the General Manager through oversight of front desk duties and assignments. RESPONSIBILITIES: • Greet all guests, vendors, and visitors professionally, and with a smile., • Monitor competitor hotel daily/weekly rates and coordinates (with General Manger) upcoming hotel rate adjustments., • Development of weekly front desk schedules and for approving front desk PTO requests., • Inspect guest rooms (if needed and requested by the General Manager or housekeeping supervisor)., • Assist with accounting issues that arise with guest invoices., • Assist with guest complaints and resolution of issues (as possible)., • Process guest check-in and check-out in accordance with hotel policy and procedures., • Make and confirm guest reservations., • Answer phone professionally and cordially., • Assist guests with special requests including room placement when possible., • Share hotel amenities and special features with guests., • Process all payment types e.g. charges, cash, checks, debit or credit cards., • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary., • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a friendly and respectful manner., • Assist in completing required Front office reports., • Keep General Manager and Director of Front Desk informed of any guest issues or concerns., • Report suspicious activity to General Manager and law enforcement when deemed necessary., • Follow and implement rules and regulations as per hotel Standards., • Flexible to cover varying shifts, as needed., • Attend Resume meetings, • Daily check of OTA Platforms and respond to guest(s) reviews., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • One - three years of employment as a Guest Services Manager in a luxury hotel or resort environment., • Knowledge or Microsoft Office and hotel software., • Knowledge of hotel operations and procedures., • Excellent customer service skills., • Outstanding interpersonal and communication skills., • Ability to work well under pressure., • Ability to handle difficult customer situations., • Strong organizational and problem-solving skills., • Ability to speak, read and write English. Spanish speaking proficiency is a plus., • Ability to act professionally and remain impartial in all circumstances regarding guests and employees., • Ability to work flexible hours, including evenings and weekends., • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description POSITION PURPOSE: As a Golf Bag Services Attendant you will provide exceptional guest service by assisting members and guests with golf bag and cart services while maintaining an efficient outside service area. You will be responsible for the inventory and asset protection of the golf cart, pull cart, golf bag, rental bag, and cart supplies. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times while remaining in your work area., • Pre stage an adequate number of golf cars to fulfill the number of golfers for the day. Plan on staging an additional 30 cars for Mclean school, volunteers, and special needs., • Pre set and stage members and guests golf bags, pull carts, and golf shoes in the staging area on golf carts / bag racks at a minimum of 2 hours prior to their tee time., • Provide a warm welcome to golf guests who are entering the golf services area, main road, or blue monster shop lawn., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions into the staging area., • Coordinate with fellow golf services team members the location of the guest’s golf bag and set up to expedite the process., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Build rapport with golf guests and resort guests when time permits by inquiring about their stay and informing them of the resort’s history, activities, and offerings., • Provide directions to the first tee, driving range, putting greens, Jim Mclean School, Spa, restaurants, meeting rooms., • Provide warm welcome for golf guests who have completed their round and are returning to the golf service area. Assist in directing them back to the designated area and informing them of the next steps., • Partner with the pre round concessions to drive sales thru word of mouth promotion., • Maintain cleanliness of the surrounding area to include the Cart wash area, Kiosk, bag racks awning, champions pavilion walkway and surrounding area, main road, flower beds, and perimeter area of golf service area., • Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution., • Ensure the security of all golf equipment in storage., • Pick up and drop off golf bags at member and regular valet bag drop., • Clean clubs and store clubs for guests., • Execute Rental club check in and check out process for use by guests; clean and put away after use., • Charge, plug-in, and store golf cars using golf car management program techniques., • Remove golf cars from storage area; put back at end of day., • Clean golf cars after each use utilizing proper cleaning and, • Place score cards, tees, replenish sand, and ensure trash is removed, and GPS unit is turned off prior to storing golf car., • Store, clean, and tag guest clubs in bag room storage in the proper alpha location., • Facilitate member golf bag storage inventory with Golf Services Supervisor and membership assistant professional for proper billing., • Support large tournament outings by bringing golf bags to buses and taking back when necessary., • Assist in maintenance and repair of golf cars when necessary., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! JOB SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented andcreate decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and Out-of-stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety programs and food products. Ensure the food items’ quality and notify the manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company safety and security policies and procedures, report maintenance needs, accidents, injuries, and unsafe work conditions to the manager, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt SUMMARY: The Front Desk Agent provides superior guest services including check-in/check-out of hotel guests courteously and efficiently; processes all payments according to established hotel requirements; provides information and services to any guest or visitor in a friendly and professional manner. RESPONSIBILITIES: • Welcome and greet guests as they arrive and check them into their rooms., • Answer phone calls and respond to guest inquiries., • Handle guest complaints and resolve issues in a timely and professional manner informing and/or involving management if needed., • Process payments and maintain accurate guest records., • Balance cash drawer by counting cash at the beginning and end of work shift., • Monitor lobby and work area to determine customer flow., • Know all essential aspects of our business operations., • Assist guests with luggage and other requests when necessary., • Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly., • Maintain a clean and organized front desk area., • Provide information about hotel amenities, local attractions, and restaurants., • Upsell hotel services and amenities to guests., • Ensure guest satisfaction throughout their stay., • Work collaboratively with other staff, managers, and resources., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable always., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • Proven experience (preferred) a minimum of 1 year as a Front Desk Agent or in a similar role, preferably in the hospitality industry., • Knowledge of reservation and front desk systems., • Good problem-solving skills, • Strong customer service skills., • Excellent communication skills., • Ability to multi-task., • flexibility to work different shifts, including weekends and holidays. EDUCATION: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergency situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods standing at the front desk and working on a computer or walking/sitting., • Must be able to lift up to 15 pounds at times. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee must frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties, as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job DescriptionDirectly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. Responsibilities • Trains and retrains all front office personnel, • Participates in the selection of front office personnel, • Schedules the front office staff, • Supervises workload during shifts, • Evaluates the job performance if each front office employee, • Maintains working relationships and communicates with all departments, • Verifies that accurate room status information is maintained and properly communicated, • Resolves guest problems quickly, efficiently, and courteously, • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel, • Reviews and completes the credit limit report, • Works within the allocated budget for the front office, • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager, • Checks cashiers in and out and verifies banks and deposits at the end of each shift, • Enforces all cash-handling, check-cashing, and credit policies, • Conducts regularly scheduled meetings of front office personnel, • Maximize room revenue and occupancy by reviewing status daily Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, • Monitor high balance guest and take appropriate action, • Ensure implementation of all hotel policies and house rules, • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes, • Prepare revenue and occupancy forecasting, • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner, • Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and other employees, • Monitor all VIPs special guests and requests, • Maintain required pars of all front office and stationery supplies, • Review daily front office work and activity reports generated by Night Audit, • Front Office logbook and Guest feedback forms daily review, • Maintain an organised and comprehensive filing system with documentation of purchases, vouching, schedules, forecasts, reports and tracking logs, • Perform other duties as requested by management Requirements • Fluently spoken English, • Hospitality Management degree, • Previous experience in a similar role, • Proven ability to effectively build and foster a team environment, • Ability to make decisions in a fast-paced environment, • Excellent problem solving/decision-making skills, • Demonstrated commitment to customer service, • Pleasant and communicative character, • Professional attitude and appearance, • Reliability and hard work, • Great team spirit Benefits • Seasonal or permanent employment, • Competitive salary and bonuses, • Accommodation and meals, • Health insurance, • Flight tickets

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Overnight Front Office Supervisor at Hyde Midtown, Miami. JOIN THE ENNISMORE FAMILY TODAY! Job Description Job Purpose: Under the guidance of the Front Desk Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees. Duties & Functions: • Determine work procedures, prepares work schedules, and expedites workflow of subordinates; assign duties and examines work for preciseness, neatness, and conformance to policies and procedures; study and standardize procedures to improve efficiency of subordinates., • Adjust errors and responds to concerns., • Keep records of room availability, rates, etc., • Make, confirm and cancel reservations, usually over telephone, fax or other reservation system., • On a daily basis, block rooms for V.I.P.’s, and “sets the house” (balances and assigns rooms)., • Track and bill “no-show” guests., • Understand and enforce hotel and company credit policies., • Utilize yield management polices to maximize revenue and occupancy and work closely with sales department to implement strategies to maximize room revenue., • Other duties as assigned., • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, hotel operations and other information necessary to answer guest inquiries., • Know the layout of the hotel including all room types, suites and meeting rooms., • Have a complete working knowledge of the reservation functions in the hotel., • Be aware at all times of the selling status of the hotel., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Responds to all customer requests in a timely and personable manner., • Follow up on any guest requests to ensure satisfaction in a friendly and professional service style., • Process all advance deposits on future reservations, and post each deposit to guest’s reservation., • Balance shift audit and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, mail out brochures as requested., • Be aware of, and adhere to the rules and regulation of the hotel and the Reservations department., • Plan and participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale., • Perform daily office duties and any other projects assigned by managers., • Attends all scheduled trainings, classes and meetings, • Comply with Ennismore Work Rules and Standards of Conduct, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head.., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum two (2) years’ experience in reservations, one year experience in front desk operations, and one year experience in direct sales or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description HOTEL- Front Desk Agent Miami Beach, FL. 33139 Full-Time/Part-Time Job Overview: At Hyatt Centric South Beach we are seeking a friendly, motivated, and organized Front Desk Agent to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and enhancing our guests' experience. Your responsibilities will include checking guests in and out, managing reservations, and assisting with inquiries to ensure a memorable stay. Key Responsibilities: • Greet and welcome guests upon arrival and provide assistance with check-in and check-out processes., • Handle guest reservations, including modifications and cancellations, through various channels (phone, email, and online platforms)., • Respond to guest inquiries and requests promptly and professionally, addressing any concerns to ensure guest satisfaction., • Maintain an organized front desk area, ensuring all materials and equipment are stocked and in good condition., • Process payments, manage cash handling, and ensure accurate billing for all guests., • Collaborate with housekeeping and maintenance teams to ensure guest needs are met and that guest rooms are prepared appropriately., • Provide local area information and recommendations for dining, entertainment, and attractions as needed., • Assist in special projects and administrative tasks as required by hotel management., • Uphold hotel policies and procedures, ensuring compliance with health and safety regulations. Qualifications: • High school diploma or equivalent; additional education in hospitality or related fields is a plus., • Previous experience in a guest service role, preferably in a hotel or hospitality environment., • Strong interpersonal and communication skills, with the ability to engage positively with guests and team members., • Proficient in computer systems and hotel management software; familiarity with Opera system is preferred., • Excellent problem-solving skills and the ability to remain calm under pressure., • Flexibility to work various shifts, including evenings, weekends, and holidays., • A professional appearance and demeanor. What We Offer: • Competitive salary and benefits package., • Opportunities for career advancement within the hotel and the broader hospitality industry., • A supportive and collaborative work environment., • Employee discounts on hotel accommodations and services., • Continuous training and professional development opportunities. Hyatt Centric South Beach is an equal opportunity employer and welcomes applicants from diverse backgrounds to apply. We look forward to hearing from you!

Job Description WE ARE HOSTING AN OPEN HOUSE FOR ALL FRONT DESK / HOUSE MANAGER POSITIONS SATURDAY 10/23 - FROM 11AM-6PM LIFE HOUSE LITTLE HAVANA - 528 SW 9th AVENUE, MIAMI THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred)

Job Description LOOKING FOR ENGAGING & CHARISMATIC PERSON FOR FRONT DESK AGENT/HOUSE MANAGER POSITION IN LITTLE HAVANA - MIAMI, FL THE COMPANY Life House is a collection of locally-rooted hotels for discerning travelers. We create beautiful, comfortable spaces with authentic narratives to encourage more meaningful and more frequent travel. We are opening a fabulous new addition to our portfolio – ‘Life House, Little Havana’ in Miami and we are looking for great talent to join our team! ; We are immediately hiring hotel front desk and community professionals, what we call House Managers, to join the Life House Little Havana team to create meaningful experience and provide authentic hospitality to our guests. This is a fast-paced operation requiring a lot of energy and it is highly focused attention to detail. • House Managers House Managers are the primary brand ambassadors at each Life House. They are the face of our Houses and the primary point of contact with our guests. The House Manager is the Maître d’, host, front desk agent, concierge and housekeeping manager, all in one, and is primarily responsible for both ensuring an excellent guest experience and managing the seamless operation of the House. We hire House Managers who are authentic connectors, are high in conscientiousness, have genuine stories to tell, are humble and overwhelmingly representative of our brand. Most importantly, we hire House Managers we believe in! It is crucial that House Managers execute their role at Life House to perfection - they must live and breathe our house rules and service culture, showing up each day with a positive attitude and a strong desire to positively impact the experiences that our guests seek when staying with us. At a high level, hotels all offer the same products and services, but HOW we go about it and WHY, will ensure that our guests don’t just leave with a good night’s sleep, but with a meaningful memory. Ultimately, House Managers distinguish our brand experience from all other hotel brands. Duties and Responsibilities House Managers are responsible for performing all front desk related functions including, but not limited to, checking guests in and out, making room and restaurant reservations, ensuring all daily guest amenities are prepared and delivered on time, providing information about the hotel and the local vicinity and ensuring that our guests always have everything they need. Specifically, you would be performing the following tasks to the highest standards: • Manage the guest check-in/check-out process while engaging with guests, • Assist with room reservations, changes and guest requests, • Assist in the coordination between the front desk and other departments (housekeeping, maintenance, kitchen, F&B and Central Support)., • Inspect clean rooms to prepare them for guest arrival, • Prepare and deliver VIP amenities, • Provide administrative and reception support to management and other team members, • Manage all internal and external guest communication, • Ensure our public lobby spaces are maintained in excellent order, • Liaison between the Corporate Central Support teams, • Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Able to work morning or evening shifts, as required, • Able to work weekends, holidays or special events, as required, • Strong organizational abilities, • Excellent guest service skills with a genuine desire to be helpful, • Excellent communication skills, • Excellent problem solving skills, • Strong multi-tasking skills and creative thinking, • Good knowledge of the Miami area and things to do, and places to go – or enthusiasm to acquire that knowledge. Enjoys sharing wonderful food, outdoor adventures, and local experiences in the Miami / Miami Beach areas, • Flexibility to jump in and assist other departments when necessary, • Warm, accessible and genuine, • Natural connector who thrives on bringing people together and creating a sense of community, • Has an organic connection to the locale and community of Little Havana, • Organically creates spaces and experiences that feel personal and unique If you are interested in joining the Life House family, please send us your resume for consideration. Please be sure to include your phone number and email. Job Type: • Paid time off, • Holiday pay, • Referral program, • 8-hour shifts, • Day and evening shifts available, • Holidays and weekend availability may be required, • Monday to Sunday work weeks, • Hotel: 1 year (preferred), • Day Shift (Preferred), • Afternoon Shift (Preferred) LIFE HOUSE BRAND PILLARS: THOUGHTFUL Being thoughtful means considering each detail in the context of our larger objectives. We remain thoughtful through research and looking beyond the surface to find deeper stories and create more meaningful experiences. AUTHENTIC Being authentic means telling a true and cohesive story. From interior design to uniforms, menus,programming, music, and the people we hire, authenticity creates a cohesive story that serves as a point of connection for our guests. HEALTHY We believe that a healthy action has a ripple effect that promotes more healthy behavior. A healthy meal, morning meditation or even a generous conversation with our staff can galvanize a world movement. COMMUNITY ORIENTED Being community-oriented means we create spaces and experiences built for organic human connection. Meeting new people through travel, especially locals, allows guests to feel like they belong. MODERN LUXURY We believe luxury is a function of attention to detail, communication, generosity and access to authentic experiences. We must create spaces where our guests feel taken care of, that they’re getting an experience that feels personal and unique.

Job Description Front Desk Agent (Flexible AM/PM shifts) SpringHill Suites Miami DT-Medical Center (Marriott) Position Overview: As a Front Desk Agent, you will be the first point of contact for our guests. Your primary responsibility will be to ensure a seamless check-in and check-out experience while providing exceptional customer service. You will play a vital role in representing our hotel, addressing guest inquiries, and handling various administrative tasks. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor., • Check guests in and out efficiently and accurately using the hotel's Property Management System (PMS)., • Handle and resolve guest inquiries, concerns, and complaints promptly and professionally., • Provide information about the hotel, its amenities, and the surrounding area to enhance the guest experience., • Process reservations, cancellations, and modifications in accordance with hotel policies., • Manage cash handling, including processing payments and maintaining accurate cash drawer balances., • Coordinate with housekeeping and maintenance to ensure rooms are ready for check-in and handle any issues that arise during a guest's stay., • Maintain the front desk area and ensure it is organized and welcoming., • Uphold hotel standards for hygiene, safety, and security at all times., • Assist with administrative tasks such as filing and reporting as needed., • Collaborate with team members to enhance guest satisfaction and achieve departmental goals. Qualifications: • High school diploma or equivalent; additional education in hospitality or a related field is a plus., • Previous experience in a hotel front desk or customer service role preferred., • Strong interpersonal and communication skills to interact positively with guests and team members., • Proficient in computer systems; experience with hotel PMS is an advantage., • Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail., • Excellent problem-solving skills and a proactive approach to guest service., • Flexibility to work varying shifts, including evenings, weekends, and holidays. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement plans., • Opportunities for career growth and development within the hotel., • A positive and supportive work environment., • Employee discounts on hotel stays and dining. How to Apply: If you are passionate about hospitality and enjoy creating memorable experiences for guests, we would love to hear from you! SpringHill Suites Miami DT- Medical Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Job Summary: We are looking for an experienced Slot Technician I to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Must be able to communicate in English, Spanish is a plus., • High school diploma or equivalent., • Must be able to obtain and maintain a Tribal Gaming License., • Minimum of two years’ experience required in video gaming machines’ maintenance or similar field., • Experience with network technologies such as Ethernet; PC hardware, and software troubleshooting., • Prior experience with AC/DC electrical components preferred., • Ability to stand for long period of time., • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines., • Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction., • Be able to work indoors and be exposed to various environmental contaminants including smoke., • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives., • Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner., • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods. Responsibilities The primary responsibility of the Slot Technician I is to maintain the video gaming machines for continuous operation. The Video Technician perform various mechanical work to ensure that all gaming machinery are fully functional for patron use. All duties are to be performed in accordance with departmental and Tribal Gaming Agency policies, practices, and procedures. • Adhere to the Miccosukee Service Expectations and ensure team compliance., • Maintains and repairs video gaming machines and other departmental equipment., • Installs or removes machines, signage, and seating as indicated by management., • Repairs machines and component parts as needed or as directed by management., • Replaces component parts as warranted to optimize guest impact., • Performs preventive maintenance tasks as time allows or as instructed by management., • Maintains the appearance and performance of machines and other devices as instructed for the purpose of improving guest impact and reducing down time for machines., • Reviews audit reports to ensure machines and system are functioning properly and correct any issues which arise in the process., • Reviews and maintain floor performance databases and reports to improve understanding of overall impact., • Circulates gaming floor, looking for machines in need of repair or guests needing assistance., • Checks machine problem logs for any items in need of repair., • Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct., • Consistent and regular attendance is an essential function of this job., • Performs other related duties as assigned. The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment. 4PM-12AM (subject to change) 30 hours

Job Description Hampton Inn Miami-Coconut Grove/Coral Gables is seeking a skilled, highly motivated Assistant Chief Engineer for our hotel. As a key member of our team, you will play a critical role in ensuring our hotel and equipment run smoothly. You’ll have the opportunity to lead a small facilities team while still being able to roll your sleeves up and utilize your abilities to fix a problem on your own. ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. If you want to elevate your hospitality career and work in a team spirited, collaborative environment, apply with us today. What you’ll do • Troubleshooting, diagnosing, and repairing malfunctioning electrical/mechanical systems and equipment., • Reviewing maintenance problems, complaints, and work orders to prioritize and schedule work assignments., • Helping with Monitoring and inspecting assigned work., • Inspecting property to identify potential and current needs., • Assisting in the Planning and executing on-going appropriate maintenance programs., • Servicing the hotel’s pool, including adjusting chemicals and cleaning filters., • Helping with Estimating department expenditures for budget purposes and assisting with the capital budget process., • Soliciting bids from contractors, evaluating their proposals, and ensuring work is completed to specifications., • Help to Recruit, mentor, train, and support facilities staff., • Coordinating with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations., • Performing preventive maintenance assignments on a scheduled basis., • Maintaining the building exterior if not serviced by a contractor (e.g., snow removal, lawn care, painting). Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Benefits such as: • Medical, Dental, and Vision Insurance, • Life Insurance, • Legal Shield and Identity Theft Protection, • Accident/ Critical Illness/ Hospitalization Insurance, • Pet Insurance, • Paid Time Off, • 401K after 1 year of employment A few years in a maintenance role, that required the troubleshooting and repairing of various systems and equipment such as HVAC, plumbing, electrical, and mechanical systems preferred. Valid Driver’s License Ability to encourage co-workers to perform their best work in a positive and respectful manner. Self-directed and ability to work independently. Must be a citizen of the United States or possess a valid work permit. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Job Title: Complex Director of Revenue Management Department: Revenue Reports To: General Manager FLSA Status: Exempt SUMMARY: The Complex Director of Revenue Management is responsible development and deployment of company-wide rate yielding, revenue maximization, and revenue reporting processes across a growing operating portfolio of hotels. Assists in maximizing overall revenue and profitability and driving market share at each property through in-depth, strategic evaluation, and data analysis. RESPONSIBILITIES: • Implement KPIs and dashboards to monitor ongoing revenue performance at the portfolio, market, and individual property levels., • Develop tools and provide ongoing yield management, statistical, and competitive set analysis., • Provide data, research, and analytical support for sales, marketing, and reservations initiatives., • Make recommendations, negotiate contracts, and lead implementation and maintenance of best-in-class revenue management systems., • Develop a deep understanding of each asset class and provide analysis based on budgeted, forecasted, and prior period results., • Partner with property operations leaders to identify operational inefficiencies and develop strategies to maximize profitability and long-term asset value., • Create models in Excel to facilitate revenue planning and analytical processes., • Create individual reporting schedules and presentations based on the needs of the executive team, operations, or external stakeholders., • Provide ad-hoc financial and operational analysis to support shared services and property operations' future growth or reinvestment strategies. QUALIFICATIONS: • 6-8 years of progressive revenue management experience in the hotel industry., • Familiarity with hotel PMS, and a variety of revenue management software programs., • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills, • Multi-concept experience. EDUCATION: • Bachelor's degree in Hotel Management, Finance, Economics, or related discipline. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Maintenance Engineer - Full Time AC And Element Hotel Miami DT **Job Summary: We are seeking a dedicated and skilled Maintenance Engineer to join our team. The ideal candidate will be responsible for the upkeep, repair, and optimization of machinery and equipment to ensure smooth and efficient operations. The Maintenance Engineer will collaborate with other team members to maintain a safe working environment and minimize downtime. Key Responsibilities: • Conduct regular maintenance checks on machinery and equipment to ensure optimal performance., • Troubleshoot and diagnose mechanical and electrical malfunctions., • Perform repairs and replacements of faulty components, including motors, belts, and pumps., • Implement preventive maintenance programs to reduce equipment failures and downtime., • Maintain accurate records of maintenance activities, repairs, and inspections., • Work with maintenance management software to track work orders and inventory of parts., • Collaborate with production teams to understand equipment issues and develop effective solutions., • Ensure compliance with safety regulations and best practices in maintenance processes., • Assist in the training of maintenance staff and help develop their skills., • Participate in continuous improvement initiatives and provide input on efficiency enhancements., • Respond to emergency maintenance calls and perform repairs as needed. Qualifications: • Minimum of 2 years of experience in maintenance engineering or a similar role., • knowledge of electrical systems, carpentry, plumbing, mechanical HVAC, dry wall, painting etc., • Familiarity with maintenance management systems and tools., • Excellent problem-solving skills and attention to detail., • Ability to work independently and as part of a team., • Strong communication skills, both written and verbal., • Willingness to work flexible hours, including evenings weekends and holidays as needed. Physical Requirements: • Ability to lift up to [50 lbs.] and perform physically demanding tasks., • Comfortable working in various environments, including indoor and outdoor settings., • Ability to stand, walk, and climb for extended periods. Benefits: • Competitive salary and overtime opportunities., • Comprehensive health, dental, and vision insurance., • Retirement savings plan with company match., • Paid time off and holidays., • Opportunities for professional development and training. Join our team and be a part of a dynamic environment where you can grow your skills and contribute to our success!

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Organizes and manages daily operation of Group, Wholesale and VIP Reservations, • Establishes daily goals to maintain service levels, • Contributes to controlling departmental expenses (labor, supplies, etc.), • Monitors agents phone activity/productivity and addresses necessary issues, • Maintains current knowledge of all functions within systems as they relate to reservations (HIS, Winai, NetRez, Delphi), • Builds internal group blocks as requested by appropriate hotel managers, • Manages the maintenance of group cut off dates in Delphi/HIS, • Meets with Group Agents weekly to discuss future groups, challenges, progress, • Attends weekly pick up meetings, hotel operations meetings and other meetings as scheduled., • Attends Pre-Convention meetings as needed, • Works closely with Front Office Managers/Conference Managers/Sales Managers to ensure a smooth and memorable experience for our guests, • Maintains accurate and organized filing systems for groups, VIP's, etc., • Maintains accurate reference information for the Conference Team and consistently communicates all new information, • Maintains a neat and organized reservations office, • Promotes the development of positive and strong relationships with groups and any additional means of business contacts encountered, • Ensures VIP's are blocked to correct room type., • Ensures VIP's are entered into the all share file with accurate information., • Monitors room/suite status, • Prepares VIP packets with room key and registration card, • Flags all VIP accounts, • Provides meet and greet, as service requires, • Ensures VIP rooms / Suites ready by noon each day, • Prepares reports for group contact and relays pertinent information to all departments, • Sets up and coordinates satellite check-in, • Implements and maintains tracking log for all Loews First Guests, • Increases employee awareness in regard to all Loews First guests and packages, • Creates and maintains a random guest feedback program, • Forwards all Loews First feedback to appropriate parties, • Assists as an Assistant Front Office Manager as required, • Other duties as assigned, • Ensures that all guest information and reservation requests are fulfilled in a professional, prompt, courteous, and efficient manner, • Promotes hotel food and beverage outlets and recreational and seasonal activities, • Places dining, leisure, and recreational activity reservations for guests, • Assists Sales/Conference Management with preliminary arrangements for groups, including transportation, Mariner's Club reservations, and golf tournaments, • Monitors and ensures documentation of services provided in Concierge Logbook, • Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music, • Trains and monitors the performance of Concierge staff, • Works with Universal Orlando and other in-house vendors to satisfy guest entertainment needs, • Trains, praises, coaches, and counsels, and disciplines according to Loews Hotels standards, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Extensive knowledge of all hotel departments, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills Experience:

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community. Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: The Pastry Cooks responsibilities include preparing quality pastry items such as breakfast items, desserts, breads, ice creams, sorbets, creams, simple syrups, amenities, displays/centerpieces and special request items. JOB DESCRIPTION RESPONSIBILITIES: • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely, • Maintain and strictly abide by state sanitation/health regulations and hotel requirements, • Meet with the Executive Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance., • Inspect the cleanliness and working conditions of all tools, equipment and supplies, • Check production schedule and par, • Establish priority items for the day, • Prepare all menu items following recipes and yield guides, according to departmental standards. SKILLS AND QUALIFICATIONS • Ability to stand on your feet for several hours, • High School diploma or equivalent vocational training certificate, • Certification of culinary training or apprenticeship preferred., • Demonstrates adequate pastry skills and operations, • Communication, • Teamwork Oriented, • Maintains a Good Energy Level, • Thorough and Organized, • Professional, • Punctual REQUIREMENTS/QUALIFICATIONS: • 1 year Proven experience working as a Pastry cook in a high-volume establishment., • Good knowledge of French pastry techniques, • College degree/Culinary school degree preferred, but not necessary., • Must have computer knowledge (Excel, Windows, POS, etc.), • Great Communication Skills, • Excellent knife skills.

Job Description Plays a significant role in attracting and retaining residents and guests of the building. The Resident Services Coordinator is generally the first point of contact for the building’s for guests. This position provides exceptional customer service to include useful information to guests of the building. Job Responsibilities: • Primary focus of the position is to be the extension of the Management Office. With the approval of the Property Manager the Resident Services Team is to create and update any necessary policy and procedures required to run the Front Desk operations smoothly and efficiently at a 5-star level. Supervision of the Front Desk in this regard is a must., • Secondary focus of the position is to ensure residents receive optimum enjoyment of building aesthetics, privacy, services and amenities. The Resident Services Team seeks opportunities to create memories and build positive resident relationships with the Building and the Association by anticipating needs and exceeding expectations with creative, gracious and hospitable delivery of services., • While the role is generally limited to Front Desk Operations or other operations/departments, if any, the Resident Services Team acts as “chief of protocol” to facilitate well-orchestrated coordination of maintenance, housekeeping and office staff to deliver gracious, seamless service to residents and guests. As such, incumbent’s focus is to smooth over, not exaggerate, occasional gaps or gaffs., • Assists management office with resident communications and relationships., • Position also requires to include but are not limited to package delivery operation, Amenity Rental Event Coordination, Theatre and Business Room Reservations, and greeting of residents and guests., • Maintain assigned areas in a professional and a presentable condition, with no food, drink, and personal items, including personal cell phones and earpieces, other electronics, books, magazines, etc., in view., • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Respond to all resident and guest concerns with empathy and resourceful problem-solving while maintaining positive image of Association and Management team. Promptly communicate resident and guest concerns to the Management Office., • Respect resident and guest privacy, perspective, priorities, time and resources., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database as assigned., • Follow all “check-in” policies and procedures without any exceptions. All phone calls made to residents should be clear and in a professional manner., • Promptly communicate resident and guest concerns to management office. Direct all inquiries regarding all Association affairs not addressed in the Front Desk Manual or beyond Concierge scope of duties to the Management Office., • Be well versed in the Rules and Regulations and to report any violations that are noticed at any time. Use designated Daily Log and/or Incident Report forms to record “who, what, where, when” facts of the incident, without subjective opinions or judgments., • Receive all telephone calls in a professional manner utilizing proper phone etiquette., • Responsible for content and publication of various communications from Management to residents and guests, e.g., monthly newsletter, email blasts, website postings. Also responsible for assisting with mass mailings at Manager’s direction. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a standing position. The employee is required to sit. stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt (hourly) position. Days and hours of work will be determined by each building due to the needs of the client. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Previous experience in a similar position and in a similar setting; such as a hotel is required., • High school diploma or equivalent required; a 2-year or above college degree preferred., • Excellent communication skills required. Excellent writing skills required for the position., • Excellent interpersonal skills and strong English communication skills are essential. Conversational ability or fluency in other languages, especially Spanish, is always desirable and may also be required at particular site(s)., • Strong grasp of generally used computer application required; MS Office Suite, • The ability to provide clear, concise notices and reports and to present basic analysis with professional presentation quality essential., • Must have the ability to learn and utilize specialized hospitality and related software required. Position Supervision Employee reports directly to the Operations Manager of the community and is to take direction only from the Managers assigned to them. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.