272 Best incident manager Jobs in New York, NY (April 2025)

Responsible Driver for Day Habilitation Program

We are seeking a reliable and skilled Driver to join our team and provide transportation for our Day Habilitation Program clients. The ideal candidate will be responsible for picking up and dropping off clients from their homes to the program safely and efficiently while adhering to all traffic regulations and company policies. This role requires excellent communication skills, a strong sense of responsibility, and experience operating transit vans. The Driver will play a crucial role in ensuring our clients arrive at their destinations on time, contributing to the smooth operation of our Day Habilitation Program. Responsibilities: Safely operate transit vans to transport Day Habilitation Program clients to and from their homes and the program. Conduct pre-trip and post-trip vehicle inspections to ensure safety and compliance with transportation regulations. Communicate effectively with program staff, caregivers, and supervisors to coordinate pick-up and drop-off schedules. Maintain constant communication with the supervisor regarding route updates, client concerns, and any transportation issues. Assist clients with boarding and exiting the vehicle, ensuring their safety and comfort during transit. Maintain accurate transportation logs, including routes taken, arrival/departure times, and any incidents that occur. Adhere to all traffic laws and company policies while driving in various road and weather conditions. Ensure the cleanliness and basic maintenance of the transit van, reporting any mechanical issues promptly. Take the van for maintenance and repairs whenever needed to ensure safe and reliable transportation. ChatGPT said: Experience: Previous experience as a driver in a day habilitation program, healthcare, or human services setting is beneficial but not preferred. Experience working with individuals with intellectual and developmental disabilities (I/DD) is highly beneficial but not preferred. Familiarity with assisting passengers with mobility needs and ensuring safe, comfortable transportation. Experience in shuttle or bus driving is advantageous, especially in transporting groups of individuals on a set schedule. Strong communication and interpersonal skills to effectively interact with clients, caregivers, and program staff. A valid driver's license appropriate for operating transit vans is required. Join our team today as a Driver and play a vital role in ensuring safe and reliable transportation for individuals in our Day Habilitation Program! Your skills will make a meaningful impact in the lives of those we serve while providing you with opportunities to grow within our organization. Job Type: Full-time Pay: From $16.86 per hour Expected hours: 35 per week Benefits: On-the-job training Paid orientation Paid sick time Paid time off Schedule: Day shift Monday to Friday No weekends Split shift Trucking Route: Local Work Location: In person

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Fire Safety Tactics LLC.

Fire safety Tactics is committed to providing exceptional security service with a focus in hospitality/customer service. As a security guard, your responsibilities include but are not limited to: patrolling designated areas, monitoring surveillance systems, enforcing security protocols, spotting suspicious behavior, managing access to the property, responding to incidents, and reporting any irregularities to the relevant authorities. Essentially, you serve as a visible deterrent to crime by maintaining a vigilant presence and safeguarding both the property and its personnel. Patrolling premises: Regularly walking around the property to check for potential security breaches, unauthorized access, or suspicious activity. Access control: Checking identification of visitors and employees, verifying authorized entry, and denying access to unauthorized individuals. Surveillance monitoring: Actively observing security cameras and other monitoring systems to identify potential threats. Incident reporting: Documenting any suspicious activity, property damage, or security breaches and reporting them to the appropriate authorities. Responding to emergencies: Taking immediate action to address emergencies like fires, medical situations, or active threats, coordinating with emergency services when necessary. Enforcing rules and regulations: Ensuring compliance with company policies and local laws regarding security procedures. Maintaining logs: Keeping detailed records of activities, visitor information, and incidents that occur on the premises. Required skills for a security guard: Observational skills: Ability to attentively monitor surroundings and identify potential threats. Alertness and vigilance: Maintaining focus and awareness during long periods of observation. Communication skills: Clear and concise reporting of incidents and ability to interact with visitors and staff. Physical fitness: Ability to patrol large areas on foot and respond quickly to situations. Decision-making skills: Assessing situations and taking appropriate action based on security protocols. Customer Service Customer service typically involves acting as the primary point of contact for customers, addressing their inquiries and concerns promptly and professionally, providing information, resolving issues effectively, and maintaining positive customer relationships, while adhering to company policies and procedures to ensure customer satisfaction. Required skills: Excellent communication skills: Active listening, clear and concise verbal and written communication Problem-solving skills: Ability to analyze customer issues, identify solutions, and implement them effectively Customer focus: Prioritizing customer satisfaction and building positive relationships Adaptability: Ability to handle diverse customer inquiries and situations with patience and flexibility

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Keen Care Management

Home Care Coordinator - English Mandarin Cantonese

Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments. Responsibilities and Duties include but not limited to: Coordinator: - Review/verify authorizations and referrals - Receive and establish new patient accounts - Coordinate with patients and HHAs for ideal/optimized schedule match - Respond to and handle patient complaints - Update/maintain accurate patient and caregivers record in online platform - Pre-billing verification - Incident reporting - Implement compliance and disciplinary measures and assist in disciplinary actions - Work as liaison between insurance companies, case managers, patient families - HHA eXchange platform experience definitely a plus - Type 30+ WPM preferred - Proficient in English, Mandarin, Cantonese. Spanish a big plus Work Remotely No Job Type : Full-time Pay : $20.00 - $23.00 per hour Benefits : 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person

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