269 Best incident manager Jobs in New York, NY (June 2025)

Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company

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Brooklyn Workforce1 Career Center

Direct Support Professional

10 hours ago

$16.6 hourly

Full-time

Downtown Brooklyn, Brooklyn

The Direct Support Professional is responsible for assisting individuals with developmental disabilities and/or other impairments to live as independently as possible within the community. The position is required to maintain a professional and positive attitude while encouraging people we support to pursue their personal interests at home and in the community. Due to the Direct Support Professional’s involvement in all aspects of people we support daily living, this role requires confidentiality of the individuals’ personal information in accordance with HIPAA regulations; strong communication skills to work effectively with the people we support, families, co-workers and within the community; ability to problem-solve and evidence good judgment in implementing plans of service. This position requires current IRI driving authorization, AMAP, SCIP-R and Standard First Aid/CPR certification. RESPONSIBILITIES: ❖ Be familiar with individual resident’s ISP, Res Hab Plan, Goal Plans, Behavior Modification Plan, etc. ❖ Assist individuals with ADL and other independent living skills in accordance with plan documents. This assistance may take the form of full support, partial support or verbal prompting, as well as behavioral interventions as indicated in the behavior management plan. These tasks may include grooming, housekeeping, budgeting, shopping, etc. according to support needs of the individual. ❖ Promote and advocate for individualized services and implementation according to the plan. Document service provision as indicated in plans and regulations including but not limited to res hab goals, behavior data, sleep charts, logbooks, etc. ❖ Ensure protective oversight is provided to the people we support in accordance with their Plan of Protective Oversight. ❖ Accompany the people we support on community outings. ❖ Communicate with other program staff via the communications logbook and attendance at staff meetings. ❖ Work collaboratively with other members of staff in maintaining a positive, encouraging environment to support the people we support. Participate in interdisciplinary team meetings to assist in the development of a person-centered plan. ❖ Adhere to all federal, state and city regulations regarding service provision and documentation. ❖ Report all incidents as per IRI policies and procedures. ❖ Conduct fire drills and document results in accordance with supervisor’s instructions. ❖ Attend staff meetings and trainings on an on-going basis to increase knowledge for the individuals we support and best practices. ❖ Maintain certifications and driving authorization. ❖ Additional duties as assigned by supervisor. ❖ Often the requirement to work overtime is mandatory to ensure that proper personnel coverage is maintained at IRI facilities. ❖ Ensure that proper staff ratio is maintained at all times which may necessitate a change in your work schedule, and or location. QUALIFICATIONS: Minimum Education: High School Diploma or GED Minimum Experience: - Good interpersonal skills and commitment to assisting individuals with disabilities. - At least 6 months experience working in an environment with people. - Ability to become certified in AMAP, SCIP-R, Standard First Aid /CPR. Valid NYS driver’s license with less than 6 points. Preferred Education: Associate's degree Preferred Experience: - One year experience in a Human Services, preferably in an OPWDD setting. - Experience assisting individuals in areas of ADL skills, community inclusion, and goal implementation. - All required certifications and driving authorization.

Position Summary: We are seeking a reliable and professional Security Guard to join our team. You will be the first point of contact for customers, responsible for maintaining a safe environment, checking IDs for age verification, monitoring security cameras, and assisting with entry protocol. Responsibilities: Greet and welcome customers in a friendly and professional manner Verify customer age and ID before entry (21+ only) Monitor live security camera feeds and report suspicious behavior Maintain a visible presence to deter theft and ensure safety Enforce store policies and procedures related to security Respond to emergencies or disturbances professionally and promptly Coordinate with dispensary staff to manage customer flow Report any security incidents or issues to management Requirements: Valid New York State Security Guard License High school diploma or equivalent Previous experience in security or customer service preferred Excellent communication and observational skills Professional appearance and demeanor Must be 21 years of age or older Strong physical presence and ability to remain alert and assertive in high-traffic environments Capable of performing routine security tasks that may involve standing, walking, or occasional physical intervention Schedule: Flexible shifts including weekdays, weekends, and evenings

ABOUT US At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life. We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life. YOUR MISSION AS SALES ASSISTANT You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values. We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment. YOUR RESPONSIBILITIES 🛍️ Sales & Customer Experience Understand and work toward daily and monthly sales goals. Apply sales strategies defined by management. Offer warm, personalized, brand-aligned service. 👥 Teamwork & Collaboration Actively participate in team sales challenges. Support colleagues and maintain a positive, collaborative work environment. Communicate issues to the Manager and suggest improvements when needed. 📦 Store Operations & Organization Follow internal processes to ensure smooth daily operations. Support with stock organization and inventory control. Handle returns, online exchanges, and order follow-ups. 📝 Reporting & Maintenance Complete store documents (Excel reports, incident logs, stock tracking, etc.). Help maintain the store’s visual and operational standards. WHO ARE WE LOOKING FOR? Outgoing, friendly, and customer-focused personality. Passion for fashion and attention to detail. Positive, problem-solving attitude and eagerness to learn. Ability to multitask and work well in a team. Preferred: intermediate English level and experience in premium brands. WHAT MAKES YOU A “FLABELUS PERSON”? ✨ Positive mindset and problem-solving energy 📚 Sensitivity to art, fashion, and literature 🌱 Commitment to sustainability and conscious fashion 🤝 Team spirit, empathy, and collaboration 📢 Clear and honest communication 🏆 Passion for growth and exceeding expectations WHAT WE OFFER A creative, inspiring team with a strong sense of purpose A colorful, magical workplace with good vibes Real opportunities to grow within a fast-expanding international brand Exclusive discounts and team perks Ongoing training in product knowledge, customer experience, and brand values Are you ready to share our story, inspire others, and grow with us? Become part of the Flabelus universe.

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