IT Support Technician
14 hours ago
North Central, Virginia Beach
We are seeking a reliable IT Support Technician to provide onsite and remote technical assistance to our clients in the Richmond, VA area. The rate of pay for this part time position is $26-60 per hour, depending on experience. As an IT Support Technician, you will be responsible for troubleshooting and resolving hardware, software, and network issues, ensuring excellent customer service at all times. Responsibilities: • Travel to customer sites to diagnose and resolve technical issues., • Provide remote support via phone, email, and remote desktop tools., • Set up and maintain computers, printers, and other end-user devices., • Document issues and resolutions thoroughly in a ticketing system. Qualifications: • 1–3 years of IT support experience., • Familiarity with Windows and Microsoft 365, Office and Mac., • Basic networking knowledge (TCP/IP, Wi-Fi, VPN)., • Familiarity with Intune and Entra., • Strong communication and customer service skills., • Valid driver's license and reliable transportation are essential., • CompTIA A+, Net+ or similar certification is a plus. The ideal candidate will demonstrate the ability to work both independently and collaboratively within a team environment, possessing strong written communication skills for documentation and effective verbal communication.