Davenport
Job Description Title: IT Manager Location: Davenport, IA (On-Site) Job Summary: This position is based in Davenport, IA. The IT Manager will be based onsite full-time and will be dedicated to supporting our facility in Davenport while assisting the Pleasant Prairie, WI facility remotely. This position will manage IT infrastructure and service in a manufacturing environment. Key Responsibilities & Duties: IT Infrastructure Management • Oversee the installation, configuration, and maintenance of hardware, software, and networking systems., • Ensure the security and integrity of data, networks, and systems through regular updates, patches, and backups., • Assist in the development and implementation of IT policies and procedures to ensure efficient and secure operations., • Create and maintain documents and processes related to systems, support, and networks., • Provide advanced-level technical support as needed for internal IT staff and customers., • Manage day-to-day support requests and support issues., • Assist with management, support and maintenance of Virtual Infrastructure., • System Maintenance: Oversee system backups, disaster recovery plans and ensure minimal downtime through proactive maintenance., • Provide onsite technical support to staff, addressing hardware and software issues promptly and effectively., • Assist remote facilities with IT support via phone, email, and remote support tools., • Work with IT Director to Lead IT projects, including the planning, execution, and delivery of new technology implementations and upgrades., • Collaborate with various departments to assess IT needs and ensure alignment with company goals., • Manage timelines, projects and resources efficiently., • Supervise and mentor local IT staff, ensuring continuous development and adherence to best practices., • Conduct performance evaluations and provide constructive feedback to team members., • Foster a team-oriented environment that promotes dependability and fairness and rewards collaboration, information sharing, tolerance, and open-mindedness. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Education & Qualifications: • Bachelor's degree in Information Technology, Computer Science, or a related field preferred or equivalent experience., • Minimum of 2-3 years of experience in IT End User Support (Help Desk)., • Strong knowledge of network and system administration, cybersecurity, and data management., • Familiarity with Cisco Meraki a plus., • Excellent problem-solving skills and the ability to work under pressure., • Proven project management experience, with the ability to lead and deliver IT projects on time and within budget., • Exceptional communication and interpersonal skills, with the ability to work effectively with all levels of the organization., • Availability to work onsite full-time and provide remote support to other facilities. Benefits: • Medical Health Insurance, • Dental Insurance, • Vision Discount Plan, • Short-Term and Long-Term Disability Coverage, • PTO and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • 401(k) with Company Match Equal Opportunity Employer: We are proud to foster an inclusive and diverse workplace culture. We are an equal opportunity employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable federal, state, or local law. We value diversity and believe that a diverse and inclusive workforce is essential to drive innovation, foster creativity, and achieve success. We welcome and encourage applications from individuals of all backgrounds and are dedicated to ensuring a fair and equitable recruitment and employment process for everyone. Company DescriptionOntech Talent, is where innovation meets expertise in the dynamic realm of IT and Engineering recruiting and staffing. Founded by industry visionary Nicole Whitbeck Dohnal, Ontech Talent has emerged as the premier strategic partner for Fortune mid to large companies seeking unparalleled talent solutions.Ontech Talent, is where innovation meets expertise in the dynamic realm of IT and Engineering recruiting and staffing. Founded by industry visionary Nicole Whitbeck Dohnal, Ontech Talent has emerged as the premier strategic partner for Fortune mid to large companies seeking unparalleled talent solutions.