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MTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.
ABOUT US At Flabelus, we don’t just design shoes — we tell stories. Inspired by literary characters, our mission is to create a universe where fashion, creativity, and sustainability come together. Every pair of Flabelus shoes is crafted with purpose: to dress with elegance, comfort, and consciousness, adding magic and color to everyday life. We’re looking for people who are passionate about fashion, attentive to detail, and committed to delivering exceptional service — true brand ambassadors ready to bring the Flabelus world to life. YOUR MISSION AS SALES ASSISTANT You will be the face of Flabelus, welcoming every customer and turning each visit into a unique, memorable experience. Your mission is to provide outstanding service, drive sales, and ensure the store runs smoothly, always embodying our brand values. We want someone dynamic, warm, and proactive — someone who loves fashion, enjoys connecting with people, and thrives in a boutique environment. YOUR RESPONSIBILITIES 🛍️ Sales & Customer Experience Understand and work toward daily and monthly sales goals. Apply sales strategies defined by management. Offer warm, personalized, brand-aligned service. 👥 Teamwork & Collaboration Actively participate in team sales challenges. Support colleagues and maintain a positive, collaborative work environment. Communicate issues to the Manager and suggest improvements when needed. 📦 Store Operations & Organization Follow internal processes to ensure smooth daily operations. Support with stock organization and inventory control. Handle returns, online exchanges, and order follow-ups. 📝 Reporting & Maintenance Complete store documents (Excel reports, incident logs, stock tracking, etc.). Help maintain the store’s visual and operational standards. WHO ARE WE LOOKING FOR? Outgoing, friendly, and customer-focused personality. Passion for fashion and attention to detail. Positive, problem-solving attitude and eagerness to learn. Ability to multitask and work well in a team. Preferred: intermediate English level and experience in premium brands. WHAT MAKES YOU A “FLABELUS PERSON”? ✨ Positive mindset and problem-solving energy 📚 Sensitivity to art, fashion, and literature 🌱 Commitment to sustainability and conscious fashion 🤝 Team spirit, empathy, and collaboration 📢 Clear and honest communication 🏆 Passion for growth and exceeding expectations WHAT WE OFFER A creative, inspiring team with a strong sense of purpose A colorful, magical workplace with good vibes Real opportunities to grow within a fast-expanding international brand Exclusive discounts and team perks Ongoing training in product knowledge, customer experience, and brand values Are you ready to share our story, inspire others, and grow with us? Become part of the Flabelus universe.