Appliance Installation Manager
2 days ago
Dallas
Appliance Warehouse Install Manager Monday - Friday 7:00am - 4:00pm We are seeking a results-oriented, hands-on leader to manage branch operations with direct P&L accountability. This role requires a strategic, data-driven approach, leveraging KPIs to drive operational excellence, cost efficiency, and superior service delivery. The ideal candidate brings strong warehouse and delivery/transportation experience, thrives in a fast-paced environment, and leads by example with a proactive, solution-oriented mindset. • Own full P&L responsibility for branch operations, making strategic decisions to maximize profitability., • Drive operational performance through KPI analysis, identifying trends, inefficiencies, and opportunities for improvement., • Oversee warehouse operations, including inventory management, shipping/receiving, equipment maintenance, and resource allocation., • Manage end-to-end delivery and installation operations, ensuring timely, accurate, and safe execution., • Collaborate cross-functionally with sales, service, and corporate teams to optimize workflow and customer satisfaction., • Serve as a hands-on leader, working alongside staff in the field when necessary to coach, train, and ensure standards are met., • Proactively address customer issues, operational challenges, and process improvements., • Maintain accurate operational and financial reporting using company systems., • Recruit, develop, and retain a high-performing team, setting clear expectations and measurable goals., • Establish a metrics-driven culture, ensuring accountability, efficiency, and continuous improvement., • Monitor and manage employee performance, providing coaching, training, and disciplinary action as necessary., • Implement and enforce company policies, procedures, and safety standards., • Lead with a proactive, hands-on approach, fostering a culture of initiative, problem-solving, and operational excellence. Benefits: • Work Life Balance!, • 75% Employer Contribution to Medical, Dental, and Vision insurance, • Health Savings Account with Employer Contribution, • Year-round Work & Paid Training, • Company Paid Life, Short-term, and Long-term Disability Insurance, • 401k with generous Company Match, • Paid Time Off (PTO) & Holiday Pay, • Flexible Spending & Health Savings Account, • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!, • Education Reimbursement Program, • Paid employee Referral program What We're Looking For: • Ability to pass pre-employment screening, • 7–10 years of related experience and/or training, or equivalent combination of education and experience, • Strong analytical and problem solving skills; interpret reports, instructions, and regulations, • Excellent written and verbal communication; present effectively to management and teams, • Proficient in Microsoft Office and specialized technology systems; strong tablet, smartphone, and computer skills, • Comfortable working with mathematical concepts and drawing data-driven conclusions, • Forklift certification required; forklift trainer certification may be preferred, • Prioritize tasks in a busy warehouse and delivery environment, • Skilled with large power tools and installing large appliances, • Intermediate plumbing and/or electrical knowledge, • Familiarity with mechanical and electrical functions, • Lift 35–100lbs regularly; work in varied environmental conditions, • Push/pull hand carts loaded with washers, dryers, and air machines, • Navigate stairs and restrictive areas; squat, kneel, crawl, reach overhead while handling tools or service parts (20–50lbs), • Drive long distances as required