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Job DescriptionDescription: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration – Approximately 60% • Perform daily monitoring of internal and external managed infrastructures., • Administer, maintain, and improve ComTec's managed services technology stack., • Provide behind-the-scenes technical support to service desk and field technical teams., • Monitor alerts and identify opportunities to proactively resolve recurring customer issues., • Continually improve managed services alerting, monitoring, scripting, and automation., • Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues., • Perform network and infrastructure health analysis for managed services customers., • Assist with reporting on the health, performance, and security of managed customer environments., • Identify root causes of recurring technical issues and develop solutions to reduce future incidents., • Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies., • Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration – Approximately 40% • Provide onsite and remote technical support for ComTec customers., • Maintain an 80% billable utilization goal during designated customer-service/field days., • Respond to customer inquiries in a courteous and professional manner., • Troubleshoot and resolve escalated service desk and customer infrastructure issues., • Provide desktop, server, Microsoft 365, network, and related infrastructure support., • Administer and maintain user accounts, permissions, email, and related services., • Perform remote and onsite scheduled maintenance., • Troubleshoot workstation, server, networking, firewall, backup, and software issues., • Create, document, update, and escalate customer issues according to established ticketing standards and SLAs., • Monitor assigned tickets and tasks through resolution or appropriate escalation., • Accurately maintain case notes, time entries, documentation, and resolutions., • Follow established change-management and customer-support procedures., • Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities • Participate in the emergency on-call rotation., • Maintain accurate and timely timesheets and service documentation., • Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members., • Take ownership of assigned issues through resolution while recognizing when escalation is appropriate., • Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments., • Perform other duties as required.Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: • Microsoft Windows Server, • Microsoft Active Directory and Entra ID, • Microsoft 365, • Microsoft Intune, • Hyper-V and virtualization technologies, • N-central RMM or similar remote monitoring and management platforms, • Endpoint detection and response/security technologies such as SentinelOne, • Enterprise backup and disaster recovery solutions, • DNS, DHCP, TCP/IP, Internet connectivity, and mail flow, • Firewalls and network infrastructure, including SonicWall, • HP and Dell server/workstation hardware, • Windows workstation operating systems, • Microsoft Office applications, • Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES • Strong written and verbal communication skills., • Pleasant and professional demeanor in all customer and internal communications., • Strong organizational and time-management skills., • Ability to transition effectively between proactive administrative work and customer-facing technical support., • Ability to manage multiple priorities and changing customer needs., • Resourceful problem solver with sound judgment and effective decision-making abilities., • Ability to work independently without direct supervision., • Owns issues through resolution while understanding when and how to escalate., • Demonstrates empathy and professionalism when working with users., • Ability to work effectively with customers at all levels, from executives and IT personnel to end users., • Operates with customer satisfaction in mind., • Energy, enthusiasm, curiosity, and a results-oriented mindset., • Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE • Bachelor's degree in Information Technology or related discipline preferred., • 3–5+ years of relevant IT experience supporting business technology environments., • Experience in an MSP or other multi-customer technical environment preferred., • Experience providing both remote and onsite technical support preferred., • Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS • Regular use of computers and standard office equipment., • Ability to remain calm and professional in stressful technical situations., • Ability to perform the administrative functions expected of the position., • Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS • This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs., • An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days., • Ability to travel locally to customer locations as required., • Ability to occasionally work evenings or weekends as customer or business needs require., • Valid driver's license and reliable personal vehicle., • Participation in the department's emergency on-call rotation is required. PIf4fb4df4a0d4-25405-41493868

Akkodis is seeking a Embedded Software Engineer job with a client in Rochester NY. Must hold an Bachelor’s degree in Software Engineering, Computer Engineering, Computer Science, or related fields to be considered. In this position, you will be creating and enhancing solutions that power critical communications around the world. You will join the development team for our Sigma software platform. Salary Range: $65k. to $80/k. The salary may be negotiable based on experience, education, geographic location, and other factors. Embedded Software Engineer responsibilities include: • Working in a team environment, you will help architect, design, develop and support applications that provide secure real-time voice, video, and chat communication capabilities., • You will be designing and implementing applications used for secure real-time communications (including Voice over IP (VoIP) and Radio over IP (RoIP)) within committed timelines., • You will be primarily working in C++ but may also use other languages as needed., • In addition to new development, you will be engaging with our customer support team to address customer issues., • Will be working in an Agile/Scrum environment and use current software development practices such as unit testing, code reviews and continuous integration., • Will work within our existing development framework, we also hope that you will bring new ideas and ways to work to the table and help the team grow. Desired Qualifications: • Bachelor’s degree in Software Engineering, Computer Engineering, Computer Science, or related fields is required., • Minimum Two years related experience., • Proficient in C++, including advanced knowledge of modern language features and libraries such as STL and Boost, • Understanding of modern object-oriented design and architecture, • Working knowledge of FreeBSD, Linux, or other Unix environments, • Familiarity with IP/Networking concepts and programming, • Strong computer science fundamentals: data structures, design patterns, and algorithms If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at 585-490-8656 or gina.manioci@akkodis.com Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to: • Medical/ Dental/Vision Insurance, • 401k, • Holidays and PTO To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit _. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

MUST LIVE in Rochester or Buffalo area Company Description IMAGINiT Technologies, a division of Rand Worldwide , advances the way companies use 3D technology to design, develop, and manage complex engineering projects . As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever changing needs of our customers and our employees. If you are looking to make a real difference we would love to hear from you. Position Overview We are seeking a highly motivated and results-driven Account Executive specializing in Architecture, Engineering and Construction (AEC) to join our dynamic sales team. In this role, you will be responsible for driving sales and strategic growth with the AEC sector by promoting Autodesk and IMAGINiT solutions. Your primary objective will be to build strong customer relationships, identify business opportunities, and deliver value-driven solutions tailored to the needs of architects, engineers and construction professionals. Key Responsibilities Strategic Account Management: • Develop and execute a sales strategy to identify, engage and close deals with organizations in the AEC industry., • Build and maintain strong relationships with key decision-makers, ensuring a deep understanding of their needs and business objectives. Solution Selling: • Present IMAGINiT solutions (including Autodesk, Bluebeam, Leica, IP, Services and Consulting) tailored to the specific requirements of organizations., • Conduct meetings, highlighting the value of IMAGINiT and Autodesk solutions. Market Development: • Identify trends, opportunities, and challenges within the AEC industry to position IMAGINiT | Autodesk as a leader in digital transformation., • Collaborate with marketing teams to create targeted campaigns and events. Collaboration: • Work closely with IMAGINiT and Autodesk technical teams to deliver customized solutions and proofs of concept., • Partner with Autodesk, other partners and internal stakeholders to maximize market penetration., • Revenue Generation:, • Achieve and exceed sales targets by driving adoption and upselling solutions within existing and prospect accounts., • Negotiate pricing and terms to close high-value deals Qualifications And Skills • Bachelor's degree in business, engineering, architecture, construction management, or a related field (or equivalent experience), • Proven track record of success in sales, preferably within the software or technology sector., • In-depth knowledge of the AEC industry, including common workflows and pain points., • Strong understanding of Autodesk software solutions, such as Revit, AutoCAD, Autodesk Construction Cloud, and Civil 3D, • Excellent communication, negotiation and interpersonal skills., • Ability to build and maintain long-term customer relationships., • Ability to understand complex technical workflows and present solutions effectively., • Familiarity with CRM tools such as Salesforce is a plus. Key Competencies • Goal-oriented with strong drive to meet and exceed sales targets, • Analytical thinker with the ability to assess client needs and recommend appropriate solutions., • Team player with the ability to work collaboratively across departments/teams., • Self-motivated and adaptable to a fast-paced sales environment. Travel • 20-25% annually Total Compensation • Salary $75,000-$90,000, • OTE Range $180,000 Plus Benefits • Health, Dental, and Vision, • Health Savings Account with Employer Matching Contribution, • Limited Purpose FSA Account, • Medical Flexible Spending Account, • Dependent Care Assistance Plan, • Short & Long-Term Disability, • Wellness Programs, • Employee Assistance Program, • Group Term Life Insurance, • Voluntary Life Insurance, • Paid Holidays, • Vacation and Sick Leave, • 401(k) with company match, • Tuition Reimbursement, • Service Awards, • Employee Referral Bonus Program Visit us at http://www.rand.com for more information. We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws. We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs. We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Experienced Controls Programmer Rochester, NY | Full-Time Build the Systems Behind Modern Process Automation Our client is seeking an Experienced Controls Programmer to design, program, troubleshoot, and commission automation systems for customers in the fluid process industry. This is an opportunity to work on projects from concept through startup, collaborate with customers and engineers, and expand your expertise across PLCs, HMIs, electrical systems, instrumentation, and process control. What You’ll Do • Develop PLC and HMI programs for industrial automation systems, • Design system architecture and low-voltage electrical systems, • Program Allen-Bradley PLC5, SLC, and Logix platforms, • Develop HMI applications using FactoryTalk View, Wonderware, Ignition, or similar platforms, • Design electrical schematics, panel layouts, and pneumatic drawings using AutoCAD, • Troubleshoot PLCs, electrical systems, instrumentation, VFDs, motors, relays, and control equipment, • Configure and troubleshoot field instrumentation, • Perform electrical I/O checkout and assist with field startups, • Read and work from P&IDs and electrical drawings, • Support machinery safety circuits and emergency-stop control systems, • Work directly with customers to understand requirements and deliver automation solutions, • Travel throughout the U.S. for project startups as needed What You Bring • Bachelor’s degree in Electrical, Mechanical, or Computer Engineering, • PLC programming experience with Allen-Bradley PLC5, SLC, or Logix, • HMI design experience, • Knowledge of EtherNet/IP, DeviceNet, ControlNet, or similar industrial networks, • Experience with low-voltage electrical design and control panels, • Ability to troubleshoot electrical systems using a Fluke meter, • Strong instrumentation knowledge, • AutoCAD experience creating electrical drawings and panel layouts, • Knowledge of motor controls, VFDs, transformers, relays, metering, and PLC systems, • Strong technical writing and communication skills, • Valid driver's license, • Authorization to work in the U.S. Experience That Gets You Noticed Experience with any of the following is a plus: • Allen-Bradley PowerFlex VFDs, • UL 508A panel design, • Food, beverage, or dairy processing, • Sanitary systems and CIP, • SQL Server or database applications, • PID loop design and tuning, • Process control, • Fluid processing, • Independent management of small capital projects Why Join? Our client is a turn-key automation and system integration firm working on challenging food, beverage, dairy, and process automation projects. You will be involved from initial customer discussions and system design through programming, in-house testing, and field commissioning. You’ll work with a team of engineers on projects that combine PLC programming, HMI development, electrical design, instrumentation, process control, and field commissioning. The role offers opportunities to expand your technical skills while working on projects throughout the U.S. Competitive salary and benefits include: • Health and dental insurance, • 401(k), • Paid holidays, • Paid vacation Ready to put your controls expertise to work on challenging automation projects? Apply today! To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate’s work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer. Applicants must be authorized to work for any employer in the US. Hiring company is unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Description We’re looking for a Production Operator I to join our growing team in West Henrietta, NY! Who we are: Safran Electronics & Defense is an international company with 10,000 employees, built on proven expertise in technologies that underpin sovereignty. By combining human and artificial intelligence, we develop the products and services that empower aerospace and defense players to observe, decide and guide, all over the world. Safran Electronics & Defense also supports fellow Safran companies by sharing its state-of-the-art electronics skills and expertise. Within Safran Electronics & Defense, our Timing & Synchronization division is the leader in R-PNT (Resilient Positioning, Navigation & Timing) solutions. We supply military and commercial industries worldwide with accurate timing technologies and equipment (Time Servers, Inertial Navigation System), as well as ultra-precise timing and frequency distribution for applications requiring a high degree of reliability and accuracy across IP time distribution standards. In this way, we contribute to the performance of critical operations support. Whenever accuracy, safety, security and reliability are critical, the solutions of Safran Electronics & Defense leads the way. The Position: As a Production Operator I, you will be responsible for the assembly of small to medium-sized components, including the fitting, alignment, and adjustment of interrelated parts. This role involves performing precision soldering of electronic and mechanical components, ensuring reliable connections and adherence to quality standards. You will also troubleshoot and repair sub-assemblies and major assemblies, maintain production efficiency, and follow detailed work instructions to meet safety and performance requirements. The Day to Day: • Utilize a wide range of hand and power tools, along with electrical and mechanical fixtures and gauges, to perform precision assembly tasks, • Operate standard measuring and test equipment such as dial indicators, micrometers, and voltmeters, • Work with drills, jigs, fixtures, and light materials to support production activities, • Perform precision soldering of electronic and mechanical components as required, • Inspect and test your own work to ensure it meets established specifications and quality standards, • Verify and review the work of others for accuracy and compliance, • Perform a variety of mechanical, optical, and electrical/electronic operations, • Follow detailed work instructions, safety protocols, and production procedures, • Maintain a clean, organized, and efficient work environment What you Bring to Safran: • High School Diploma or GED equivalent, • Minimum 3 years electronics assembly experience or equivalent with soldering experience on printed circuit boards, • Ability to solder/de-solder/rework assemblies/SMT experience, • IPC-610 & JStandard 001 (preferred), • Ability to read and follow directions with heavy attention to detail, • Able to use ERP system to complete tasks as required, • Able to read color coded Process Details, • Ability to utilize Microsoft Programs Visit our website for more information or check out our videos on YouTube At Safran Electronics & Defense, you’ll combine passion for your job with a quality work environment adapted to a good life balance. Benefit from a variety of opportunities to shape the career path that suits you: our leaders and technical experts are there to support you from your integration and career development, in France and abroad. Safran Trusted 4D, Inc is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran’s status or any protected category. We encourage veterans and people with disabilities to apply.

Job Description We are looking to hire full time tech must have experience in low voltage network cat 5 cat 6 cabling. Also must have some basic knowledge in configuring network routers, switches, IP cameras, Telecom and willing to learn.

Job Description We’re looking for a Production Operator I to join our growing team in West Henrietta, NY! Who we are: Safran Electronics & Defense is an international company with 10,000 employees, built on proven expertise in technologies that underpin sovereignty. By combining human and artificial intelligence, we develop the products and services that empower aerospace and defense players to observe, decide and guide, all over the world. Safran Electronics & Defense also supports fellow Safran companies by sharing its state-of-the-art electronics skills and expertise. Within Safran Electronics & Defense, our Timing & Synchronization division is the leader in R-PNT (Resilient Positioning, Navigation & Timing) solutions. We supply military and commercial industries worldwide with accurate timing technologies and equipment (Time Servers, Inertial Navigation System), as well as ultra-precise timing and frequency distribution for applications requiring a high degree of reliability and accuracy across IP time distribution standards. In this way, we contribute to the performance of critical operations support. Whenever accuracy, safety, security and reliability are critical, the solutions of Safran Electronics & Defense leads the way. The Position: As a Production Operator I, you will be responsible for the assembly of small to medium-sized components, including the fitting, alignment, and adjustment of interrelated parts. This role involves performing precision soldering of electronic and mechanical components, ensuring reliable connections and adherence to quality standards. You will also troubleshoot and repair sub-assemblies and major assemblies, maintain production efficiency, and follow detailed work instructions to meet safety and performance requirements. The Day to Day: • Utilize a wide range of hand and power tools, along with electrical and mechanical fixtures and gauges, to perform precision assembly tasks, • Operate standard measuring and test equipment such as dial indicators, micrometers, and voltmeters, • Work with drills, jigs, fixtures, and light materials to support production activities, • Perform precision soldering of electronic and mechanical components as required, • Inspect and test your own work to ensure it meets established specifications and quality standards, • Verify and review the work of others for accuracy and compliance, • Perform a variety of mechanical, optical, and electrical/electronic operations, • Follow detailed work instructions, safety protocols, and production procedures, • Maintain a clean, organized, and efficient work environment What you Bring to Safran: • High School Diploma or GED equivalent, • Minimum 3 years electronics assembly experience or equivalent with soldering experience on printed circuit boards, • Ability to solder/de-solder/rework assemblies/SMT experience, • IPC-610 & JStandard 001 (preferred), • Ability to read and follow directions with heavy attention to detail, • Able to use ERP system to complete tasks as required, • Able to read color coded Process Details, • Ability to utilize Microsoft Programs Visit our website for more information or check out our videos on YouTube At Safran Electronics & Defense, you’ll combine passion for your job with a quality work environment adapted to a good life balance. Benefit from a variety of opportunities to shape the career path that suits you: our leaders and technical experts are there to support you from your integration and career development, in France and abroad. Safran Trusted 4D, Inc is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran’s status or any protected category. We encourage veterans and people with disabilities to apply.

Description: Department: IT Services Group Travel Required: Local/day travel as needed Reports To: Director, IT Services Direct Reports: None Billable Hours Goal: 80% of worked hours during designated customer-service/field days JOB SUMMARY The Managed Services & Systems Administrator is a hybrid technical role that combines the proactive administration and improvement of ComTec's managed services technology stack with hands-on technical support for our customers. The position is generally structured with approximately three days per week focused on Managed Services Administration and two days per week providing customer-facing IT Systems Administration services. Scheduling may vary based on customer and business needs. In the Managed Services Administration portion of the role, this individual works primarily behind the scenes to monitor, maintain, upgrade, troubleshoot, and automate ComTec's managed services platforms and customer environments. The position supports the broader technical team by identifying issues proactively, improving alerting and automation, working with technology vendors, and helping ensure the health and reliability of managed customer environments. In the IT Systems Administration portion of the role, this individual provides onsite and remote technical services to customers, including troubleshooting, maintenance, escalated support, and administration of customer infrastructure. During designated customer-service days, the position is expected to maintain an 80% billable utilization goal. The successful candidate will enjoy both proactive technology administration and direct customer interaction and will be comfortable transitioning between internal managed-services responsibilities and customer-facing technical work. ESSENTIAL FUNCTIONS Managed Services Administration – Approximately 60% • Perform daily monitoring of internal and external managed infrastructures., • Administer, maintain, and improve ComTec's managed services technology stack., • Provide behind-the-scenes technical support to service desk and field technical teams., • Monitor alerts and identify opportunities to proactively resolve recurring customer issues., • Continually improve managed services alerting, monitoring, scripting, and automation., • Liaise with software, hardware, and cybersecurity vendors to troubleshoot and resolve technical issues., • Perform network and infrastructure health analysis for managed services customers., • Assist with reporting on the health, performance, and security of managed customer environments., • Identify root causes of recurring technical issues and develop solutions to reduce future incidents., • Assist with the testing, implementation, documentation, and ongoing administration of new managed services technologies., • Contribute to departmental goals related to SLA performance, case resolution, operational efficiency, and customer satisfaction. IT Systems Administration – Approximately 40% • Provide onsite and remote technical support for ComTec customers., • Maintain an 80% billable utilization goal during designated customer-service/field days., • Respond to customer inquiries in a courteous and professional manner., • Troubleshoot and resolve escalated service desk and customer infrastructure issues., • Provide desktop, server, Microsoft 365, network, and related infrastructure support., • Administer and maintain user accounts, permissions, email, and related services., • Perform remote and onsite scheduled maintenance., • Troubleshoot workstation, server, networking, firewall, backup, and software issues., • Create, document, update, and escalate customer issues according to established ticketing standards and SLAs., • Monitor assigned tickets and tasks through resolution or appropriate escalation., • Accurately maintain case notes, time entries, documentation, and resolutions., • Follow established change-management and customer-support procedures., • Identify potential customer needs and sales opportunities and communicate them to the appropriate team members. General Responsibilities • Participate in the emergency on-call rotation., • Maintain accurate and timely timesheets and service documentation., • Work collaboratively with Service Desk, Systems Administration, Cybersecurity, and other IT Services team members., • Take ownership of assigned issues through resolution while recognizing when escalation is appropriate., • Maintain current technical knowledge and continually develop skills related to ComTec's managed services platforms and customer technology environments., • Perform other duties as required. Requirements: TECHNICAL SKILLS & KNOWLEDGE The ideal candidate will have experience administering and troubleshooting technologies including: • Microsoft Windows Server, • Microsoft Active Directory and Entra ID, • Microsoft 365, • Microsoft Intune, • Hyper-V and virtualization technologies, • N-central RMM or similar remote monitoring and management platforms, • Endpoint detection and response/security technologies such as SentinelOne, • Enterprise backup and disaster recovery solutions, • DNS, DHCP, TCP/IP, Internet connectivity, and mail flow, • Firewalls and network infrastructure, including SonicWall, • HP and Dell server/workstation hardware, • Windows workstation operating systems, • Microsoft Office applications, • Automation and scripting technologies The individual should possess strong workstation, server, networking, and cloud troubleshooting skills and have the ability to diagnose both individual technical incidents and broader systemic issues. SOFT SKILLS & ABILITIES • Strong written and verbal communication skills., • Pleasant and professional demeanor in all customer and internal communications., • Strong organizational and time-management skills., • Ability to transition effectively between proactive administrative work and customer-facing technical support., • Ability to manage multiple priorities and changing customer needs., • Resourceful problem solver with sound judgment and effective decision-making abilities., • Ability to work independently without direct supervision., • Owns issues through resolution while understanding when and how to escalate., • Demonstrates empathy and professionalism when working with users., • Ability to work effectively with customers at all levels, from executives and IT personnel to end users., • Operates with customer satisfaction in mind., • Energy, enthusiasm, curiosity, and a results-oriented mindset., • Strong interest in learning new technologies, automation, scripting, and improving operational efficiencies. EDUCATION & EXPERIENCE • Bachelor's degree in Information Technology or related discipline preferred., • 3–5+ years of relevant IT experience supporting business technology environments., • Experience in an MSP or other multi-customer technical environment preferred., • Experience providing both remote and onsite technical support preferred., • Relevant Microsoft, CompTIA, SonicWall, or other industry certifications preferred. WORK ENVIRONMENT / PHYSICAL DEMANDS • Regular use of computers and standard office equipment., • Ability to remain calm and professional in stressful technical situations., • Ability to perform the administrative functions expected of the position., • Ability to work both in the ComTec office and at customer locations. ADDITIONAL REQUIREMENTS • This position is expected to generally spend approximately three days per week performing Managed Services Administration responsibilities and approximately two days per week performing customer-facing IT Systems Administration responsibilities. The actual schedule may vary based on customer demand and business needs., • An 80% billable utilization goal applies to designated customer-facing IT Systems Administration days., • Ability to travel locally to customer locations as required., • Ability to occasionally work evenings or weekends as customer or business needs require., • Valid driver's license and reliable personal vehicle., • Participation in the department's emergency on-call rotation is required. PI316f6caf8c19-38003-41493868

Pre-Sales Engineering & Business Expansion. Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles. Experience working in a Solutions Architect or Systems Engineering capacity preferred.

Job Description Experienced Controls Programmer Rochester, NY | Full-Time Build the Systems Behind Modern Process Automation Our client is seeking an Experienced Controls Programmer to design, program, troubleshoot, and commission automation systems for customers in the fluid process industry. This is an opportunity to work on projects from concept through startup, collaborate with customers and engineers, and expand your expertise across PLCs, HMIs, electrical systems, instrumentation, and process control. What You'll Do • Develop PLC and HMI programs for industrial automation systems, • Design system architecture and low-voltage electrical systems, • Program Allen-Bradley PLC5, SLC, and Logix platforms, • Develop HMI applications using FactoryTalk View, Wonderware, Ignition, or similar platforms, • Design electrical schematics, panel layouts, and pneumatic drawings using AutoCAD, • Troubleshoot PLCs, electrical systems, instrumentation, VFDs, motors, relays, and control equipment, • Configure and troubleshoot field instrumentation, • Perform electrical I/O checkout and assist with field startups, • Read and work from P&IDs and electrical drawings, • Support machinery safety circuits and emergency-stop control systems, • Work directly with customers to understand requirements and deliver automation solutions, • Travel throughout the U.S. for project startups as needed What You Bring • Bachelor's degree in Electrical, Mechanical, or Computer Engineering, • PLC programming experience with Allen-Bradley PLC5, SLC, or Logix, • HMI design experience, • Knowledge of EtherNet/IP, DeviceNet, ControlNet, or similar industrial networks, • Experience with low-voltage electrical design and control panels, • Ability to troubleshoot electrical systems using a Fluke meter, • Strong instrumentation knowledge, • AutoCAD experience creating electrical drawings and panel layouts, • Knowledge of motor controls, VFDs, transformers, relays, metering, and PLC systems, • Strong technical writing and communication skills, • Valid driver's license, • Authorization to work in the U.S. Experience That Gets You Noticed Experience with any of the following is a plus: • Allen-Bradley PowerFlex VFDs, • UL 508A panel design, • Food, beverage, or dairy processing, • Sanitary systems and CIP, • SQL Server or database applications, • PID loop design and tuning, • Process control, • Fluid processing, • Independent management of small capital projects Why Join? Our client is a turn-key automation and system integration firm working on challenging food, beverage, dairy, and process automation projects. You will be involved from initial customer discussions and system design through programming, in-house testing, and field commissioning. You'll work with a team of engineers on projects that combine PLC programming, HMI development, electrical design, instrumentation, process control, and field commissioning. The role offers opportunities to expand your technical skills while working on projects throughout the U.S. Competitive salary and benefits include: • Health and dental insurance, • 401(k), • Paid holidays, • Paid vacation Ready to put your controls expertise to work on challenging automation projects? Apply today! If you'd like, I can also create a shorter, higher-response LinkedIn version designed specifically to attract passive Controls Engineers.

Job Description Javlyn Process Systems a member of Krones Process Group North America is seeking a skilled Electrical Controls Engineer to develop, design, and implement electrical and automation systems for liquid processing facilities. The ideal candidate will have a strong background in industrial control systems, electrical schematics, and process automation specific to fluid handling systems. Javlyn Process Systems is a process engineering and control system integration company employing degreed Computer, Electrical, Chemical, and Mechanical engineers. Our focus is on providing automated process system solutions for the food, beverage, dairy, and pharmaceutical industries. We fulfill a niche within these industries by offering custom solutions and professional services to design and operate manufacturing facilities under optimal conditions. We are a subsidiary of Krones AG, an international firm with over 20,000 employees worldwide. Key Responsibilities: • Electrical Design & Documentation, • Develop detailed electrical design packages including control panel layouts, wiring, • diagrams/schematics and I/O lists., • Develop Motor Control Center designs and layouts., • Select and specify electrical components (PLC I/O, Safety Equipment, VFDs, Enclosures,, • etc.) suitable for liquid processing environments., • Ensure compliance with industry standards., • Process Integration, • Collaborate with process engineers to integrate control systems with pumps, valves and field instrumentation that measure temperatures, flows, pressures, levels, etc., • Project Execution & Support, • Participate in cost estimating., • Lead electrical checkout efforts at control panel fabrication shops., • Assist with electrical system check-out efforts at the client’s facility during commissioning and start-up phases. Required Qualifications: • 5 to 15 years of experience in electrical and automation design, preferably in the liquid processing industry (e.g., dairy, food, brewing, chemical, etc)., • Experience designing control systems with PLC’s, • Proficiency with AutoCAD and/or AutoCAD Electrical., • Proficiency with Microsoft Word and Excel., • Knowledge of applicable electrical codes and standards., • Ability to work in multi-disciplinary teams and communicate with vendors, contractors, and clients. Preferred Qualifications: • Degree or diploma in Electrical Engineering, Automation, or related field., • Familiarity with process instrumentation., • Understanding of network communication protocols such as Ethernet/IP and I/O Link. Work Environment: • Combination of office-based design work and field/site visits. Travel (20-25%) throughout the U.S. is required. The amount of travel varies based on project assignments, project location, and level of responsibility.

Job Description Title: Intellectual Property Partner Department: Intellectual Property Location: Rochester, Buffalo, or Albany, NY Classification: Exempt Job Type: Full-time Company Overview: Woods Oviatt Gilman, LLP is a leading and reputable full-service law firm dedicated to providing exceptional legal services to our clients. With a team of highly skilled and experienced attorneys, we strive to deliver comprehensive and effective solutions to meet the diverse needs of our clients. Our headquarters is in Rochester, NY, with additional offices in Albany and Buffalo, NY. We foster a collaborative and inclusive work environment where every team member is valued and respected. We encourage open communication, teamwork, and professional growth. Our firm promotes a healthy balance between work and personal life and supports the wellbeing of our employees. Position Summary: We are seeking an experienced Intellectual Property Partner to provide senior leadership and depth across our Intellectual Property Practice Group. This is a broad, patent anchored role spanning U.S. and foreign patent procurement, opinion and counseling work, intellectual property licensing and cross border transactions, and patent and trademark litigation. The practice serves clients in technology, manufacturing, healthcare, and food and beverage, with particular depth in industrial, manufacturing, and mechanical technologies. The ideal candidate is a registered U.S. patent attorney with a strong technical background and the judgment to lead matters, develop a team, and grow the practice independently. Key Responsibilities: • Lead U.S. and foreign patent prosecution and portfolio strategy in mechanical and industrial technologies., • Conduct infringement, validity, freedom to operate, and patentability analysis., • Advise on competitive surveillance and global IP strategy, including forecasting and budgeting., • Negotiate IP licensing and complex cross border transactions covering patents, trade secrets, trademarks, and copyrights., • Counsel on trademark protection and enforcement within an integrated IP strategy., • Handle patent and trademark litigation in federal court, the TTAB, and the Federal Circuit., • Lead IP due diligence in mergers, acquisitions, and financings., • Develop client relationships and support practice growth., • Supervise and mentor associates, patent agents, and paralegals., • Stay current through CLE and IP bar involvement such as the AIPLA. Page Brek Required Skills & Qualifications: • Juris Doctor and admission to the New York State Bar., • USPTO registration., • Engineering or hard science degree, ideally mechanical or industrial., • 10+ years across patent prosecution, transactions, and litigation., • Admission, or eligibility, to the relevant federal courts and the Federal Circuit., • A proven leader with strong client relationships, team development, and practice growth., • Excellent communication and collaboration across practice areas., • An entrepreneurial mindset and proactive client development. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Employee is regularly required to stand, walk, use hands and fingers to type, hold, handle, or feel, and reach with hands and arms., • Regularly required to talk or hear., • Prolonged periods of sitting at a desk and working on a computer., • The employee must occasionally lift or move up to 15 pounds. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this role. It provides a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $200,000– $700,000 annually, plus bonus potential, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, skill set, and office location. Additionally, relocation assistance is available for qualified candidates. Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.

Job Description We’re looking for a Software Test Engineer to join our growing team in West Henrietta, NY! This position will have a start date on or after January 4, 2027. Who we are: Safran Electronics & Defense is an international company with 10,000 employees, built on proven expertise in technologies that underpin sovereignty. By combining human and artificial intelligence, we develop the products and services that empower aerospace and defense players to observe, decide and guide, all over the world. Safran Electronics & Defense also supports fellow Safran companies by sharing its state-of-the-art electronics skills and expertise. Within Safran Electronics & Defense, our Timing & Synchronization division is the leader in R-PNT (Resilient Positioning, Navigation & Timing) solutions. We supply military and commercial industries worldwide with accurate timing technologies and equipment (Time Servers, Inertial Navigation System), as well as ultra-precise timing and frequency distribution for applications requiring a high degree of reliability and accuracy across IP time distribution standards. In this way, we contribute to the performance of critical operations support. Whenever accuracy, safety, security and reliability are critical, the solutions of Safran Electronics & Defense leads the way. The Position: As a Software Test Engineer, you will primarily be working on our Timing Products. You’ll be using your software testing expertise designing and maintaining both automated and manual tests that will assist in ensuring a high level of customer satisfaction all the while working in a fun highly collaborative global environment. The position is onsite in Rochester NY at our West Henrietta location. The Day to Day: • Working closely with other Software Test Engineers and Software Developers designing both automated and manual test cases on the latest GPS-based and alternative PNT equipment and software, • Testing new products, new features and software releases to ensure our products meet the highest standards and specifications, • Developing both automated and manual test cases from product requirements, • Developing automated tests using tools such as Python/Robot Framework & Playwright/Selenium, • Using oscilloscopes, frequency counters, etc… to test embedded software systems, • Proficiently configuring network technologies - TCP/IP, DHCP, DNS, OSPF, and BGP, • Working cross-functionally with project teams to understand their needs to develop tests to resolve their problems, • Create and maintain traceability between test cases and requirements, • Participating in daily SCRUM/Kanban meetings, • Working with Customer Service to resolve field related issues, • Contributing to process improvement initiatives, • Working in a multi-discipline, multi-cultural environment with cross-functional global teams toward common goals What you Bring to Safran: • BS Degree in Computer Science, Computer Information or related field, • Software testing, in an agile environment, • A minimum of 3-5 years' experience, • Experience with Test Management tools, • Experience with automation frameworks such as Python, Robot Framework a plus!, • Experience using AI tools and intelligent agents to improve testing workflows, streamline processes, and increase operational efficiency is a BIG plus!, • ISQTB certified is a nice to have, • Ability to communicate effectively orally and written, • Ability to effectively collaborate in person and with remote global teams, • Ability to have fun! Why You'll Love Working Here • Paid Time Off, • Annual bonus opportunity, • Comprehensive medical, dental, and vision coverage, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • 401(k) with company matching contributions, • Gym membership reimbursement, • Tuition reimbursement to support your continued education, • An innovative, inclusive culture where your ideas are valued and your contributions make a difference Visit our website for more information or check out our videos on YouTube At Safran Electronics & Defense, you’ll combine passion for your job with a quality work environment adapted to a good life balance. Benefit from a variety of opportunities to shape the career path that suits you: our leaders and technical experts are there to support you from your integration and career development, in France and abroad. Safran Trusted 4D, Inc is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran’s status or any protected category. We encourage veterans and people with disabilities to apply.

Job Description Job Title: Experienced Audio, Video and Lighting Installation TechnicianAbout MediaNet AVMediaNet AV is a dynamic, innovative company providing professional audio, video, and lighting solutions. We are dedicated to fostering a collaborative, supportive work environment where team members are valued and encouraged to grow. At MediaNet AV, you'll be part of a team that delivers exceptional service and cutting-edge technology to clients, making a real impact in the AV industry.Role OverviewThe AVL Installation Technician plays a key role in supporting installation projects, training clients post-installation, and providing ongoing support as they use AV systems. This position involves hands-on installation tasks, technical configuration, and a commitment to customer satisfaction and quality service. Tasks vary by project, a strong applicant is flexible, troubleshoots efficiently, and is a positive reflection of MediaNet AV at all times.Key ResponsibilitiesProject Preparation • Review system designs and Statements of Work (SOWs) for each upcoming project., • Provide preliminary programming of system components, particularly Extron and IP products., • Configure rack enclosures, cable management, and housed equipment per system design at MediaNet AV's office.Cable Management, • Follow the created cable schedule, or assist with building one: including cable paths, pulls, termination, and labeling., • Read and execute detailed project schematics and cable schedules to document cable paths and connections accurately.On-Site Installation, • Perform installation tasks as directed, including termination, configuration, and detailed technical work (task list varies per project)., • Provide hands-on training and on-site assistance to clients as needed., • Ensure all job site tasks meet project specifications and the site is tidy and clean prior to completing close-out documents.Inventory Management, • Take inventory of van and Stow warehouse cable and supplies weekly., • Allocate project inventory to vans and job sites on a daily/weekly basis.Communication & Reliability, • Arrive at the office by 8:15 am for the daily kickoff meeting., • Respond to customer phone calls same-day when possible, and emails within 24 hours., • Provide comprehensive system training to clients as needed.Personal and Professional Growth, • Represent MediaNet AV well at all times., • Set monthly and yearly personal development goals to continually improve technical and customer service skills.Additional Responsibilities, • Perform other duties as assigned by the Project Manager.Training Requirements, • Extron Certification: within first 6 months, • Dante Level 1 and 2: within 12 months of hire, • CTS: within 18 months of hireReporting StructureReports directly to the Project Manager.Qualifications, • Strong technical skills with experience in AV installations, including Q-SYS, Extron etc systems and cable management., • Effective communication skills for client training and technical support., • Ability to work independently as well as part of a collaborative team., • Detail-oriented and proactive in ensuring client satisfaction.Benefits, • 401(k) plan with company match, • Cell phone allowance, • Health, vision, and dental insurance, • Paid time off and holidaysJoin Our TeamIf you're an experienced AV technician who values quality service, client satisfaction, and professional growth, we invite you to apply for the Installation Technician role at MediaNet AV.Job Type: Full-time Pay: Depending on Experience

Job Description Title: Trademark Attorney Department: Intellectual Property Location: Rochester Classification: Exempt Job Type: Full-time M-F, 8:00 AM-5:00 PM Company Overview: Woods Oviatt Gilman, LLP is a leading and reputable full-service law firm dedicated to providing exceptional legal services to our clients. With a team of highly skilled and experienced attorneys, we strive to deliver comprehensive and effective solutions to meet the diverse needs of our clients. Our headquarters is in Rochester, NY, with additional offices in Albany and Buffalo, NY. We foster a collaborative and inclusive work environment where every team member is valued and respected. We encourage open communication, teamwork, and professional growth. Our firm promotes a healthy work-life balance and supports the well-being of our employees. Position Summary: We are seeking an experienced Trademark Attorney to join our Intellectual Property practice group. The role spans brand counseling and enforcement, USPTO prosecution, and domestic and international portfolio management. The ideal candidate brings deep trademark experience, strong client communication skills, and the judgment to manage matters independently. Key Responsibilities: • Counsel clients on trademark selection, clearance, and brand strategy, including searches and registrability opinions., • Prepare and prosecute U.S. trademark applications before the USPTO, including office action responses., • Work closely with foreign trademark agents to handle reciprocal trademark work., • Run trademark watch and monitoring programs and advise on enforcement., • Draft and negotiate licensing, coexistence, assignment, and consent agreements., • Handle cease and desist demands and counsel on infringement, dilution, and unfair competition, including UDRP domain disputes and online brand enforcement., • Conduct trademark due diligence in mergers, acquisitions, and financing transactions., • Build and maintain client relationships and support the firm's IP practice., • Stay current on trademark and IP law through CLE and bar involvement such as INTA. Required Skills & Qualifications: • JD from an accredited law school and admission to the New York State Bar., • 6 or more years of trademark and related intellectual property experience, including USPTO prosecution and matters before the TTAB., • Strong analytical skills and attention to detail., • Excellent communication and interpersonal skills, with the ability to establish rapport with clients and colleagues., • An entrepreneurial mindset, with a proactive approach to client development and brand protection. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Employee is regularly required to stand, walk, use hands/fingers to type, hold, handle, or feel; and reach with hands and arms., • Regularly required to talk or hear., • Prolonged periods of sitting at a desk and working on a computer., • The employee must occasionally lift and/or move up to 15 pounds. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this role. It provides a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $120,000–$180,000 annually, plus bonus potential, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, skill set, and office location. Additionally, relocation assistance is available for qualified candidates. Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.

Job Description Job Title: Network Security Engineer Department: Information Technology Location: Rochester, NY Classification: Exempt Reports To: Director of Information Technology Please note: Candidates must be authorized to work in the United States and able to work onsite in the Rochester, NY office. Sponsorship is not available for this position. Company Overview: Woods Oviatt Gilman, LLP is a leading and reputable full-service law firm dedicated to providing exceptional legal services to our clients. With a team of highly skilled and experienced attorneys, we strive to deliver comprehensive and effective solutions to meet the diverse needs of our clients. Our headquarters is in Rochester, NY with additional offices in Albany and Buffalo, NY. We foster a collaborative and inclusive work environment where every team member is valued and respected. We encourage open communication, teamwork, and professional growth. Our firm promotes a healthy work-life balance and supports the well-being of our employees. Position Summary: The Network Security Engineer is a hands-on technical role responsible for implementing, configuring, and maintaining the firm's security controls across a hybrid environment, including FortiGate firewalls, endpoint protection, cloud email and Microsoft 365, Intune-managed devices, and a co-managed monitoring and detection service. The Engineer works under the direction of the Director of Information Technology, who sets security policy and priorities for the department, and provides the technical assessment, recommendations, and documentation that support those decisions. Because the firm safeguards confidential and privileged client information, this position calls for strong technical skill, sound judgment, discretion, and clear communication with both the IT team and firm personnel. Duties and Responsibilities: Network and Perimeter Security • Administer, tune, and monitor FortiGate firewalls, including security policies, VPN configuration, intrusion prevention, web and content filtering, and logging, • Implement and maintain network segmentation, secure remote access, and wireless security across firm locations, in line with the department's standards, • Maintain secure connectivity for remote and hybrid users, including VPN and conditional access, • Conduct scheduled reviews of firewall rules and network configurations, recommend changes to the Director of Information Technology, and maintain accurate network security documentation Endpoint, Identity, and Email Security • Administer the firm's endpoint protection platforms, including CrowdStrike and Microsoft endpoint protection, covering policy configuration, detection review, containment actions, and agent coverage, • Configure and maintain device compliance, configuration, and application deployment through Microsoft Intune in a hybrid environment, including full-disk encryption and recovery key handling, • Configure and maintain identity and access controls across Microsoft Entra ID and on-premises Active Directory, including multifactor authentication, conditional access, and privileged account settings, and perform periodic access reviews, • Configure and maintain security settings for cloud email and collaboration, including mail flow and filtering rules, phishing and malware defenses, email authentication records, and Microsoft 365 security configuration, • Perform vulnerability and patch management across servers, endpoints, and network devices, including scanning, prioritizing findings, tracking remediation, and reporting status to the Director of Information Technology Monitoring, Detection, and Incident Response • Serve as the day-to-day technical contact for the firm's managed monitoring service, triaging alerts, validating findings, and carrying issues through to resolution, • Investigate security events and perform containment, eradication, and recovery steps in accordance with the firm's incident response procedures, escalating promptly to the Director of Information Technology, • Contribute to the development, maintenance, and testing of the firm's incident response plan, including participation in tabletop exercises, • Verify that backup, recovery, and business continuity controls are functioning and tested, and support the department's disaster recovery planning Security Program Support, Privacy, and Compliance • Provide technical evaluation and recommendations to support the department's selection and adoption of a recognized security framework such as the NIST Cybersecurity Framework, CIS Controls, or ISO 27001, • Implement and maintain the technical controls that support the framework, and assist in assessing and reporting the firm's posture against it, • Assist the Director of Information Technology in drafting and maintaining information security policies, standards, and procedures, and implement the technical measures that carry them out, • Maintain security documentation, control evidence, and a working risk log, and recommend remediation priorities to the Director of Information Technology, • Support compliance with applicable privacy and data protection obligations, including the New York SHIELD Act and other state privacy requirements, and requirements applicable to regulated client data such as protected health information, • Prepare technical responses and supporting documentation for client security requirements, including outside counsel guidelines, security questionnaires, and client and third-party audits, and complete remediation items assigned by the Director of Information Technology, • Support obligations arising from clients in regulated industries, including financial services requirements such as NYDFS Part 500 as applied to the firm through client agreements, • Perform technical security reviews of vendors, applications, and services under consideration, and provide findings and recommendations to the Director of Information Technology, • Assist with independent assessments, including penetration testing and external audits, and complete assigned remediation work Awareness and Collaboration • Administer the firm's security awareness program, including training delivery, phishing simulations, and user communication developed with the Director of Information Technology, • Partner with the IT team on secure configuration, change management, and project work, and provide technical guidance to service desk staff on security escalations, • Report on control status, vulnerabilities, incidents, and open remediation items to the Director of Information Technology, • Maintain current knowledge of emerging threats, vulnerabilities, and security technologies relevant to the legal industry, and share findings with the department Technical Skills: Required • Hands-on administration of FortiGate firewalls, including policy management, VPN, intrusion prevention, and content filtering, • Endpoint detection and response administration, ideally CrowdStrike Falcon, and familiarity with Microsoft endpoint protection, • Microsoft 365 security administration, including cloud email protection, mail flow and filtering, phishing defense, and email authentication using SPF, DKIM, and DMARC, • Identity and access administration across Microsoft Entra ID and on-premises Active Directory in a hybrid configuration, including multifactor authentication and conditional access, • Microsoft Intune administration, including device compliance and configuration, application deployment, and device encryption in a hybrid environment, • Solid networking fundamentals, including TCP/IP, routing and switching, VLANs, DNS, DHCP, segmentation, and wireless security, • Vulnerability management and patch management practice, including scanning, prioritization, and remediation tracking, • Security monitoring and log analysis, and experience working with a managed detection and response or co-managed SOC provider, • Working familiarity with a recognized security framework such as the NIST Cybersecurity Framework, CIS Controls, or ISO 27001, and experience implementing controls in support of one, • Familiarity with privacy and data protection requirements, including state breach notification obligations and handling of regulated data, • Ability to produce clear technical documentation, control evidence, risk write-ups, and status reporting for both technical and non-technical readers Preferred • Prior experience in a law firm or other professional services environment, including familiarity with outside counsel guidelines and client security audits, • Experience preparing responses to client security questionnaires and third-party risk assessments, • Azure or other cloud security administration, • PowerShell or comparable scripting for automation and reporting, • Experience with data loss prevention, email encryption, or information rights management, • Experience with security awareness platforms and phishing simulation tools, • Familiarity with SD-WAN, zero trust, or secure access service edge architectures, • Relevant certifications such as Fortinet NSE, CompTIA Security+, GIAC credentials, Microsoft SC-200 or SC-300, CISSP, or CISM Qualifications and Competencies: • Strong analytical and problem-solving skills, with sound technical judgment in assessing and prioritizing risk, • Ability to manage assigned technical work independently while escalating decisions and exceptions appropriately, • Clear verbal and written communication, including the ability to explain security risks and requirements to attorneys, staff, and IT colleagues, • Ability to weigh security requirements against practical business needs and recommend workable options, • Ability to influence behavior and support change constructively and without confrontation, • Highly organized and detail-oriented, and able to manage concurrent projects alongside daily operational work, • Discretion and sound judgment in handling confidential and privileged information, • Commitment to continued technical development in a rapidly changing field Education and Experience: • Bachelor of Science in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent practical experience, • Five or more years of hands-on experience in network security, information security, or systems and network engineering with substantial security responsibility, • Experience implementing security controls in support of a security framework, and exposure to policy, compliance, or audit support work Physical Requirements: The following are representative of the physical demands of this position. Reasonable accommodations may be made for qualified individuals with disabilities. • Ability to work in server rooms and network closets, including bending, reaching, and standing for extended periods, • Ability to install and service rack-mounted network and server equipment, • Ability to lift and move items weighing up to 50 pounds, • Availability for occasional after-hours maintenance windows and response to security incidents outside normal business hours Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This is a snapshot of the core functions and responsibilities. All inquiries will be handled with the utmost confidentiality. The compensation range for this position is $100,000-$120,000 annually, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate’s qualifications, experience, skill set, and office location. Woods Oviatt Gilman LLP is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.

Job Description Senior Systems Engineer | MSP Full-Time | 100% On-Site | $80,000–$100,000 + Bonus & Commission You know the person everyone calls when the easy fixes don't work. You've spent years troubleshooting networks, managing servers, securing environments, working through Microsoft 365 issues, handling migrations, and figuring out problems that don't come with step-by-step instructions. Maybe you've spent your career inside an MSP. Maybe you've consulted independently. Maybe you've even run your own IT business and discovered that you love the technology, clients and problem-solving a lot more than you love owning every single responsibility that comes with running a company. If that sounds familiar, this could be a very interesting next move. TES Staffing is partnering with a a small, established IT services company looking for an experienced Senior Systems Engineer to join its eight-person team. This isn't a highly segmented corporate IT department where networking belongs to one team, servers to another and cybersecurity to someone else. It's an MSP. That means you need to know a lot about a lot, and when something breaks, you need to be comfortable figuring it out. What You'll Be Doing You'll work alongside the senior technical leadership to manage and support client IT environments from end to end. Your work will include: • Managing client networks from internet connection through endpoints, • Troubleshooting complex network, server and systems issues, • Deploying and migrating servers and Active Directory environments, • Supporting Microsoft 365 tenants, • Managing network security and helping protect client environments from interruptions and breaches, • Working with next-generation firewalls, including platforms such as SonicWall and Fortinet, • Configuring and troubleshooting VLANs and managed Ethernet switches, • Supporting hypervisors and virtual server environments, • Managing backup, recovery and restoration processes, • Identifying infrastructure, security and technology improvements for existing clients, • Working directly with clients to explain issues, recommend solutions and get problems resolved, • Occasionally traveling to client locations throughout the region, including Buffalo and Syracuse, • Participating in a rotating after-hours/on-call schedule when client needs require it This is not a position where every unfamiliar issue gets escalated to someone else. You'll have access to all internal systems, tools and knowledge base, but you'll be expected to investigate, troubleshoot and take ownership. Who Will Thrive Here We're looking for someone who has already developed serious technical instincts. You don't need someone standing over your shoulder. When you encounter something you haven't seen before, your instinct is to research it, test it, read the documentation and work the problem. Technology isn't simply something you happen to do for work. You genuinely enjoy it. You keep up with what's changing. You read about new threats, products and tools. You probably have a home lab, a stack of saved technical articles, or at least a tendency to wonder, "There's got to be a better way to do this." You also understand the reality of working for an MSP: priorities can change quickly. A normal morning can turn into three unrelated client problems before lunch. You can move between projects, tickets and conversations without losing track of what matters. And because you'll interact directly with clients, you can translate technical information into clear, professional language without making someone feel foolish for not understanding the technology. What We're Looking For Ideally, you bring: • 10+ years of progressive IT experience, with strong preference for significant MSP experience, • Advanced network and systems administration experience, • Strong knowledge of TCP/IP and network protocols, • Experience with VLANs and managed switches, • Experience with next-generation firewalls such as SonicWall and/or Fortinet, • Strong Microsoft 365 administration experience, • Server deployment and Active Directory migration experience, • Hypervisor and virtual server experience, • Working knowledge of cybersecurity and compliance requirements, • Experience working within RMM, PSA and ticketing environments, • Excellent troubleshooting and critical-thinking skills, • The ability to manage multiple priorities in a fast-moving environment, • Strong written and verbal client communication skills, • A valid driver's license and ability to travel to client locations as needed Industry certifications are welcomed, but they're not a substitute for hands-on experience. We are far more interested in what you can actually diagnose, build and solve. This May Be Especially Interesting If... • You've worked independently, consulted, freelanced or owned a small IT/MSP business yourself., • You liked being the person who could solve almost anything — but you're ready to leave behind the sales pipeline, payroll, bookkeeping, staffing, insurance, collections and 2 a.m. worry that come with owning the whole operation., • Here, you can bring that same breadth of experience to a small team where your judgment matters, without having to carry the entire business on your shoulders. Compensation & Benefits Base salary: $80,000–$100,000, depending on experience and overall compensation needs. The full comp package also offers: • Annual bonus opportunities based on company performance, • 2% commission on qualifying technology/product sales generated through existing client relationships, • Health insurance with 50% employer contribution, • Dental and vision coverage, • SIMPLE IRA retirement plan, • Paid sick time and accrued vacation/PTO, • Paid federal/bank holidays, • Frequently shortened, fully paid workdays before holidays, • Mileage reimbursement for client travel, • Additional compensation for qualifying after-hours service calls And because this is a small company, there's something else that's harder to put into a benefits chart: flexibility when life happens. The team works hard, but family matters, too. Schedule & Environment This is a 100% in-office position with a typical schedule of 8:00 AM–5:00 PM. Team members rotate responsibility for the occasional evening, weekend or after-hours need. Those situations are the exception rather than the everyday schedule. The environment is casual, straightforward and hands-on. Jeans and a polo are perfectly normal. The Interview Process We're going to be transparent: there is a technical interview. The process begins with a conversation to make sure the opportunity makes sense on both sides, followed by a technical discussion with leadership. This isn't designed to trip you up with obscure trivia. It's designed to answer a much more important question: Can you actually do the work? If you've spent years inside real client environments solving real infrastructure problems, you'll finally get the opportunity to talk with people who understand exactly what that takes. \nCompany Description TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together! TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Tuition assistance Company Description: Info Advantage Inc. is a full-service information technology services firm based in Rochester, NY. Since 1992, we have specialized in cloud computing, virtualization, disaster recovery, data storage, voice-over-IP, and managed services. Our partnerships with leading technology providers like Barracuda Networks, Dell, IBM, Microsoft, and VMware enable us to deliver cutting-edge solutions to our clients. Role Description: This is a full-time hybrid role for a Systems Engineer II at Info Advantage Inc. As a mid-level engineer in our MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary—from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn’t afraid to get their hands dirty. Key Responsibilities: Infrastructure Deployment & Management: • Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL)., • Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware)., • Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.).Microsoft Modern Work Solutions:, • Administer EntraID (Azure AD), including identity management, conditional access, and SSO., • Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot)., • Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams).Cloud & Virtualization:, • Assist with cloud migrations (Azure, ) and hybrid environment setups., • Optimize virtualized environments (VMware, Hyper-V) for performance and scalability.Customer Support & Projects:, • Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems., • Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades.Documentation & Best Practices:, • Maintain detailed documentation for systems, processes, and client environments., • Recommend and implement improvements to enhance reliability and security.Qualifications: Technical Skills: • 3+ years of experience in systems engineering, preferably in an MSP or IT services environment., • Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365)., • Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms., • Familiarity with RMM tools and PSA platforms is a plus (especially those in the MSP industry)Soft Skills:, • Strong problem-solving skills—ability to diagnose issues under pressure., • Excellent communication skills for interacting with clients and team members., • Self-motivated with the ability to manage multiple priorities.Education/Certifications:, • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)., • Certifications such as Microsoft 365 Certified, Azure Administrator, CCNA, or VMware VCP are desirable.Work Environment, • Hybrid role based in Rochester, NY, with flexibility for remote work (onsite client visits required)., • Must be willing to:, • Participate in occasional after-hours upgrades or emergency support., • Travel locally to client sites as needed.Why Join Us?, • Work with a variety of technologies and industries—no two days are the same!, • Collaborative team with opportunities for growth and certifications., • Competitive compensation and benefits.If you’re a versatile engineer who loves tackling new challenges and making an impact for clients, we’d love to hear from you! This is not a software development role. Hands-on troubleshooting and customer interaction are core to this position.

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology. Job Description What to expect as a Commercial Security Installation Technician III: • Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment, • Responsible for the connection of control panels, application requirements, wire concealment, and security software installation, • Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.), • Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes, • Demonstrate Allied Universal’s core values as a highly skilled leader on the Installation Team, • Supervise several teams comprised of Security Installation Technician I’s and II’s, • Manage several medium- to large-sized jobs simultaneously, doing so within approved hours and margin tolerances, • Drive to client sites with a company-issued vehicle to perform the system installation and confirm the system is operating effectively and meets contract requirements, • Installation of electrical wiring, panels, cables, and security devices, • Completes miscellaneous tasks as assigned by manager What knowledge and skills are required: • A high school diploma or equivalent is required, • Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems, and running medium- to large-sized jobs, are required, • Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI, • Possess or have the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.), • Ability to meet deadlines and work in a fast-based environment with minimum direction, • Good communication skills for effective interaction with internal and external customers, • Strong troubleshooting skills and mechanical aptitude, • Ability to be on-call on a rotational basis, • Must be detail-oriented and organized Must possess a valid driver’s license with at least one year of driving experience, a clean driving record (no major violations within the last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by company policy, and the ability to safely operate a vehicle. • Ability to complete time entry from home on a daily basis via the Internet, • Ability to deliver product familiarization training to end-users, • Strong proficiency in Microsoft Office products (Word, Excel, and Project), • Ability and track record of successfully loading servers with third-party applications and deploying IP video solutions, • Possess general working knowledge of network architecture, • Overnight travel may be required on an as-need basis BENEFITS: • Pay: $40 - $48 hourly, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1641772

Job Description Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers' ever-changing needs. We secure the facilities and networks of the world's leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients. The Security Technician is responsible for managing all aspects of access control and IP Camera products and systems installed at client sites. The Security Technician must be able to independently install, program, troubleshoot and perform maintenance on electronic devices, power supplies and all network components. S/He will need communicate effectively with the Field Supervisor and present a knowledgeable and engaging image to customers. The Security Technician must be a self-starter who can make sound decisions that are in the best interest of the project, the customer, and Unlimited Technology. Further, the Security Technician able to work closely with subcontractors and customers. Duties and Responsibilities As a Security Technician, the successful candidate will need to be hard-working, detail-oriented, highly organized and able to work independently to maintain security hardware in the client's and Unlimited Technology's best interests. • Install and service Access Control and IP Camera systems according to engineered drawings., • Must possess programming skills associated with the UT product line., • Program, terminate and commission a wide range of Access Control products and platforms.., • Must be able to identify and resolve issues that would have a negative impact on job productivity., • Thoroughly complete all necessary paperwork relating to job tickets., • Communicate all activity to the job Project Manager or Field Supervisor in a timely manner., • Maintain the condition and cleanliness of any company provided vehicle., • Attend any product or safety training that is required. Requirements • High School diploma or equivalent., • Minimum 2 years of field installation experience in the security environment., • Certifications in Software House and Genetec a plus, • Certifications in American Dynamics, Bosch and / or other products a plus, • Experienced in the installation of door hardware such as strikes and magnetic locks., • Experience in Audio Visual Technology, • Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers., • Strong work ethic and teamwork; "can do" attitude and desire to provide best service. Strong interpersonal and communicative Skills., • Ability to work under pressure with minimal supervision; must be a self-starter and quick learner. Pay Range $70,000—$85,000 USD Benefits • Health, dental, and vision coverage, • Life insurance, • 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%, • Paid time off, • 11 Paid Holidays, • Company Equity after 1 year We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

Job Description Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers' ever-changing needs. We secure the facilities and networks of the world's leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients. The Field Installation Supervisor is responsible for managing their team members assigned for installing, programming, terminating, and commissioning a wide range of access control and video products and systems. The Field Installation Supervisor will also have the same duties as those who report to him/her but will guide and assist the technicians under their supervision and be responsible for reviewing the work as required for each of their reports. As a customer facing employee, the Field Installation Supervisor must be a personable, knowledgeable self-starter who can make sound decisions that are in the best interest of the customer and Unlimited Technology. The Field Installation Supervisor must have excellent communication skills, both verbal and written, and be able to work closely with the sales and operations departments. This position will report directly to the Program Manager to which they are assigned. Duties and Responsibilities • Supervise and manage the direct reports assigned, • Always maintain a professional attitude and appearance., • Ability to work independently, with very little supervision., • Demonstrates the ability to supervise and mentor others., • Must possess programming skills associated with the UT product line., • Must be willing to travel as needed, sometimes on short notice., • Must be able to identify and resolve issues that would have a negative impact on job productivity., • Be the projects "eyes and ears" for the management team., • Maintain a safe, clean working environment always., • Communicate all activity to the job Project Manager or Program Manager in a timely manner., • Must be willing to assist the Install team., • Ensure all UT and site-specific safety programs are followed., • Attend any product or safety training that is required., • Complete performance reviews of the team members., • Assist Program and Project Managers with weekly and monthly team supervisory duties. IE: Approval of timesheets, expenses, credit card reconciliation and PTO requests., • Identify and asses' strengths, abilities, and weakness of the team. Requirements • High School diploma or equivalent., • Mastery of all Level III Install Technician responsibilities., • Minimum 5 years of field installation experience in the security environment., • Certifications in Software House, AMAG, Genetec, and Lenel are high priority., • Demonstrate competencies in IP cameras and systems, such as Axis, Sony, Avigilon, and Exacq., • Experienced in the installation of door hardware such as strikes and magnetic locks., • Experienced in reading and comprehending engineered drawings., • Experienced in the marking up, or "red lining" of drawings post install., • Proficient in the use of a computer, with MS Word, MS Project, and MS Excel skill sets., • Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers., • Strong work ethic and teamwork; "can do" attitude and desire to provide best service. Strong interpersonal and communicative Skills., • Ability to work under pressure with minimal supervision; must be a self-starter and quick learner., • Strong problem-solving skills Pay Range $75,000—$95,000 USD Benefits • Health, dental, and vision coverage, • Life insurance, • 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%, • Paid time off, • 11 Paid Holidays, • Company Equity after 1 year We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc. Provide incredible customer service and answer customer questions in a timely manner.

Job Title: Contract Translations Engineer Location: Charlotte North Carolina 28277 (100% Remote) Duration: 12 months, with Potential to extend Type: Contract Pay Rate: $31 per hour on W2 Work Hours: 40-hour work week. (8 am – 6 pm ET) – estimate (EST AND CST CANDIDATES or OPEN TO ASJUST TO EST TIME ZONE) Additional Notes: Required Skills & Experience • Computer engineering degree with relevant experience; fundamentals of TDM trunking, IP-centric technology as well, • MS Office, TIRKS, and Telnet are a hard must., • TDM voice switch experience is non-negotiable., • 2/3 switching platform knowledge., • Strong trunk and switching provisioning experience and knowledge are non-negotiable., • Switches: 5ESS, DCO, DMS-10, DMS-100, C20, EWSD, GTD-5; SIP technology, • Self-motivated, requires minimal intervention, good communication skills, • Microsoft technology Required Skills & Experience • Bachelor’s degree in Computer Science, Telecommunications, Engineering, or equivalent telecom/military experience., • Strong hands-on experience with voice translations engineering in carrier-class networks., • Strong knowledge of TDM voice switching, call routing, trunking, signaling, screening, and numbering., • Good understanding of SIP, SS7, ISUP/Q.764, Q.931, and voice-network architecture., • Experience with SS7 signaling, including A-Links, STPs, signaling routing, and translations., • Experience supporting network migrations, switch consolidations, modernization, network rearrangements, and telecom capital projects., • Ability to analyze existing network configurations and develop accurate translations/network changes., • Experience creating and executing MOPs, implementation procedures, test plans, validation plans, and back-out plans., • Strong troubleshooting skills across call routing, signaling, trunking, and translations., • Experience working within formal change-management processes and maintenance windows., • Comfortable with PuTTY, SecureCRT, MS Word, and Excel., • Ability to coordinate with engineering, operations, transport, signaling, project management, and vendors., • Ability to manage multiple projects and meet implementation deadlines. Desired Skills • Experience with Ribbon, SBCs, media gateways, Stratus, or similar carrier-class voice platforms., • Experience with circuit emulation and transporting legacy TDM services over packet networks., • TDM-to-SIP voice migration experience., • Carrier-class trunk groups, routing plans, numbering plans, signaling configurations, and interoffice networks., • Voice-network modernization, switch decommissioning/consolidation, or legacy-platform retirement., • Background as a Translations Engineer, Central Office Technician, Voice NOC Engineer, or similar., • Scripting/data-processing experience with Python, Perl, VBScript, or similar., • Experience with pre/post-change validation and troubleshooting customer-impacting voice issues. What You Will Be Doing • Analyze legacy TDM voice configurations and determine translations required for migration to SIP/CSP infrastructure., • Design and implement translations for call routing, trunking, signaling, screening, numbering, and traffic migration., • Support migration of voice trunks, signaling, and ancillary TDM services., • Develop MOPs, scripts, command sequences, test plans, validation procedures, and back-out plans., • Perform pre-change analysis to identify routing conflicts, signaling issues, dependencies, capacity concerns, and potential service impacts., • Implement approved network changes during scheduled maintenance windows., • Perform post-migration testing and validation of call routing, trunks, signaling, and network functions., • Troubleshoot TDM/SIP interoperability, translations, signaling, and call-processing issues., • Coordinate with network engineering, operations, transport, signaling teams, project managers, and vendors, including Ribbon and Stratus., • Maintain detailed project documentation, network configurations, test results, and implementation records., • Identify and communicate technical risks, dependencies, and implementation concerns., • Manage translations deliverables across multiple concurrent telecom projects., • Serve as a subject-matter expert for legacy voice translations and SIP/CSP migration.

The traveling Network Engineer will support SecureStrux clients by designing, implementing, securely configuring, and maintaining their network infrastructure, with a focus on Cisco switches, Cisco routers, Cisco ASA, Cisco ISE, Forescout, and Palo Alto firewalls. Job Details • Full Time, Exempt, Salaried, • Remote home office with approx. 60% travel (overnight) to client sites across the US The Work You’ll Do • Deliver on the scope and schedule of projects, as defined in contract statement of work, • Work to ensure client satisfaction is measured throughout the term of the contract and report any issues to the SecureStrux Project Manager or Lead Engineer, • Conduct customer training and provide advice and accurate responses to customer questions within 8 business hours, • Design and implement network architecture according to required compliance frameworks and IT Security requirements, • Configure and deploy Cisco switches, routers, Cisco ASA firewalls, Cisco ISE, and Palo Alto firewalls to create robust and reliable network infrastructures, • Implement and maintain network security measures, including access control lists (ACLs), comply-to-connect (C2C), virtual LANs (VLAN), 802.1x, TACACS and firewall policies, to ensure compliance with Department of Defense (DoD) security requirements, • Ensure network architecture and supporting equipment are configured according to required compliance frameworks and IT Security requirements, • Collaborate with cross-functional teams to assess network requirements and propose suitable solutions that align with clients’ business needs and security requirements, • Create and maintain comprehensive network documentation, including network diagrams, configurations, and standard operating procedures (SOPs) What You’ll Bring • Associate or bachelor’s degree in computer science or a closely related field, or equivalent experience, and 5+ years’ experience, • Active Secret Clearance or higher required to start, • Active Security+ and CCNA or CCNP Certifications required to start, • 3-5 years of demonstrated experience configuring and managing Cisco switches, routers, Cisco ASA firewalls, and Palo Alto firewalls, • Familiarity with DoD security requirements and experience implementing Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIG)/Security Requirements Guides (SRG) to comply with DoD guidelines, • Solid understanding of network protocols, TCP/IP, subnetting, VLANs, and routing protocols, • Working knowledge of 802.1x and TACACS, • Working knowledge of Comply-to-Connect (C2C), • Understanding of IDS/IPS, • Experience with Network Access Controls such as Cisco ISE or ForeScout, • Hands-on experience generating network diagrams using Microsoft Visio, • Strong analytical and problem-solving skills with the ability to prioritize and multitask in a fast-paced environment, • Demonstrated excellent written and oral communication skills Preferred • Hands on experience deploying and maintaining SIPRNet and NIPRNet, • Working knowledge of CCRI/CORA Salary Range: $100,000 – $150,000 Our Approach At SecureStrux, we are committed to core values that guide the way we work with one another and our clients. As a team member, you will Create Team Synergy, Drive Continuous Innovation, Deliver with Integrity, and have the Freedom to Own it. Our thriving company culture supports our employees as they seek to grow with us! What We Offer Between our virtual environment where you can evaluate recent technologies and enhance your skills, and a generous annual professional development stipend, you will join a team that enjoys working on leading-edge technologies for world-class clients. We offer a robust total compensation package that includes comprehensive health benefits to support you and your family, flexible time off, continuing education allowance, a donation allowance for charitable causes, and a matched 401k.

Are you looking for an exciting opportunity working for a Global Technology Leader? At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world. Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions About the Role: Senior Territory Sales Manager is responsible for the sale of company products and services to the private market space, specifically to the public safety and energy markets, resulting in the achievement of securing new customers and attaining the given annual quota. Analyzing anticipated customer requirements and promoting consideration of company products and services to fill such requirements. Participating in the preparation of strategic account plans, vertical sales and business plans, and product development plans. Responsible for setting the “win” strategy for statewide public safety networks, and all energy accounts in the assigned territory. Responsibilities: • Responsible for the sale of company products and services to the Service Provider space, resulting in the achievement of securing new customers and attaining given annual quota., • Analyze anticipated customer requirements and promote consideration of company products and services to fill such requirements., • Participate in the preparation of strategic account plans, vertical sales and business plans, and product development plans., • Responsible for setting the “win” strategy on all jobs, whether quoted direct, through the use of internal team resources, or channel/SI partners, • Establish relationship between Aviat Networks and a Channel Partner(s) and/or SI(s)., • Work closely with Product Line Management to be kept informed of new products and other information of interest to customers., • Take advantage of in-house training opportunities/programs to maintain technical relevance pertaining to Aviat core products as well as OEM, IP and Networking concepts., • Conduct sales presentations and participate in industry trade shows., • Maintain up-to-date and accurate sales records., • Provide accurate and timely forecasts to management., • Maintain technical proficiency, competitive knowledge and industry trends., • Provide constructive and meaningful intelligence on the competition, customer requirements, market trends and product features to the appropriate organization., • Constantly demonstrate a commitment to customer satisfaction and to being a self-starter., • Other duties as assigned. Qualifications & Competencies: • Bachelors in business or technical discipline &/or equivalent years’ experience, • 10+ years’ experience in the sale of wireless technology systems (preferably wireless backhaul) and services to the public safety and energy space., • Working knowledge and relationships within the Midwest territory of the public safety and energy markets with specific relationships developed with Motorola, L3/Harris and EF Johnson., • Strong technical background in the wireless/microwave communications space and service provider space to effectively articulate short- and long-term customer requirements., • Ability to promote company products, services, and long-term capabilities in any business environment to customers without constant technical support., • Constantly demonstrating a commitment to customer satisfaction and to being a self-starter

Elevate is recruiting for a Managing Director, Sales to contribute our continued success and help drive long-term, profitable growth. We’re seeking a dynamic and result-driven individual to join our Sales Team as a Player/Coach. This is a virtual position based in the US, with leadership responsibilities for a global selling team. As Managing Director, you will serve in both a leadership and individual contributor capacity, focused on selling Elevate's IP solutions globally. Specifically, the Sales Director will • Act as a member of the global Sales team selling Elevate’s IP solutions to law departments and law firms; with accountability for personal and team results., • Manage and mentor a team of Sales reps and Account Managers providing mentorship, training and support to support their professional development and goal achievement., • Drive revenue growth by identifying net-new, cross-sell and upsell opportunities across target accounts., • Consistently achieve personal activity, bookings and revenue targets through active pipeline generation, customer acquisition, relationship management and cross-selling., • Develop a thorough understanding of Elevate's solutions and collaborate closely with the BUs and Marketing on refinements and GTM strategies that drive leads, pipeline and brand awareness., • Develop and implement strategic account plans that deliver on customer objectives and Elevate strategies., • Build and nurture deep relationships with customers to drive customer loyalty and foster opportunities to cross-sell and up-sell., • Effectively collaborate across business units and functions to bring the best of Elevate to customer opportunities., • Stay informed about industry trends, market conditions and competitors to provide valued insights and recommendations to customers., • Support a cohesive and comprehensive approach to serving key accounts that promotes retention and growth; working in close collaboration with Account Management and Service teams., • Drive a culture of learning and continuous improvement, identifying opportunities to evolve to deliver greater value to customers., • Track and report on key accounts, performance, and sales metrics. Experience • Experience in IP sales (7+ years) and demonstrable success growing high-profile accounts and consistently exceeding established performance targets., • Sale leadership experience in the legal services industry; including global resources., • Knowledge of the legal industry trends, market dynamics, and best practices. Skills for Success • Leadership – develops high performing teams, leads by example, • Accountability – takes responsibility for actions and outcomes, • Fearlessness – bold and confident, strong negotiation and influencing skills, • Collaboration – excels in a cross-functional setting; believes together we achieve more, • Strategy – manages the big picture, understands goals, drivers and dependencies, • Growth Focused – results-driven and strong advocate of continuous improvement, • Trustworthy – earns trust and credibility with customers and colleagues, • Networking – develops relationships, drives engagement, • Proactive – prepared and forward looking, always considers “what’s next”, • Problem Solving – finds solutions, overcomes obstacles to deliver results, • Service Oriented – goes the extra mile, empathetic, strives to delight, • Analytical – data driven, fact-based, process-oriented. Technical Skills • Excellent MS Office skills - capable of preparing PowerPoint, Word, and Excel files without support., • Proficient in using CRM software, such as Salesforce, and other relevant systems/tools. Qualifications • Bachelor’s degree required., • Law degree highly desirable. Compensation • The compensation for this remote-based role has a year-one on target earning range of $200,000-250,000 (base + commission). Company Information Elevate is an expert-led, AI-powered global law company with over 2,200 employees. We are unique in our ability to provide a complete range of software, consulting, and services to help law departments and law firms improve efficiency, quality, and business outcomes. Our most recent achievements and distinctions include: • Certified as a Great Place to Work® 2026 across the US, UK, India, Philippines, and Poland for the second consecutive year, • Awarded the 2026 Workplace Honour for Culture, Belonging & Community, • Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®, • For the eleventh consecutive year (2026), Chambers and Partners ranked Elevate a Band 1 global services provider across all categories (Contract Lifecycle Management, Litigation Services, Flexible Legal Staffing, Intellectual Property Management, and LawTech Workflow Management & Service Platforms) and as an ALSP in APAC, • Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists, • For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms, • Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024, • Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016 Learn more at https:// See more jobs at https:///careers/ Follow us on social media https://www.linkedin.com/company/elevate-services All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Napster Senior Business Operations Manager Reports To: EVP, Strategic Execution Location: Remote About the Role Reporting to and supporting the Executive Vice President, Strategic Execution, the Senior Business Operations Manager helps drive the priorities, governance, and cross-functional initiatives of the Strategic Execution function. The role serves as a key execution partner to the EVP, translating strategic priorities into structured processes, coordinating stakeholders, maintaining operational visibility, and driving work to completion. The role has direct responsibility for designated Business Operations functions while supporting the EVP in broader areas of oversight, review, risk management, and cross-functional execution. Key Responsibilities Business Operations & Governance • Support the EVP in driving strategic and operational priorities, translating objectives into clear plans, ownership, governance, and execution., • Establish and continuously improve operational processes, approval workflows, decision frameworks, and internal controls; identify gaps and develop scalable solutions., • Partner with functional leaders to clarify ownership and decision rights, assess operational readiness, and maintain visibility into material risks and cross-functional dependencies. Corporate Entity Management & Business Licensing • Own corporate entity administration and business licensing across all company entities and applicable jurisdictions, including centralized records, registered-agent and outside-counsel coordination, formations, qualifications, amendments, dissolutions, annual filings, renewals, and license requirements., • Maintain calendars and visibility into entity and license status, deadlines, jurisdictions, and required documentation; work closely with Finance to ensure required filings, taxes, fees, and related obligations are completed accurately and on time. Intellectual Property Management • Serve as the company's operational point of contact for outside IP counsel and coordinate the information, documentation, approvals, signatures, filings, renewals, assignments, Statements of Use, and provisional patent activity required for patents, trademarks, and copyrights., • Maintain portfolio visibility, records, ownership, deadlines, and required actions; escalate time-sensitive issues Risk, Insurance & Security Coordination • Support the EVP in identifying and monitoring operational risk, coordinating mitigation efforts, and escalating material issues., • Own the operational administration of the corporate insurance portfolio, excluding employee benefits insurance and workers' compensation, including broker coordination, renewals, applications, underwriting information, policy records, and certificates of insurance., • Help identify potential coverage gaps and assess whether coverage remains appropriate as the business evolves; act as an operational liaison to Information Security and support ISO readiness and maintenance without owning InfoSec work or final certification approval. Facilities & Physical Operations • Own the operational management of company physical locations, including lease administration, critical dates, landlord/property-manager relationships, vendors, maintenance, utilities, access, and centralized facility records., • Lead operational execution for openings, relocations, expansions, consolidations, and closures. Business Systems & Knowledge Management • Own the operational requirements, governance, administration, access, adoption, lifecycle, and effectiveness of business-critical systems, knowledge-management platforms, document-management tools, and workflow solutions., • Partner with Procurement on sourcing, vendor purchasing, commercial terms, and renewals; drive system consolidation, documentation standards, automation, adoption, and effective access to company knowledge. Legal Operations & Workflow Enablement • Own and improve the operational workflows supporting repeatable documents such as NDAs, including intake, routing, approvals, execution, tracking, and stakeholder visibility., • Partner with Legal to operationalize approved templates and process changes, automate repeatable administrative work, and maintain feedback loops; Legal retains ownership of legal language, interpretation, and substantive legal decisions. Business Performance, OKRs & Reporting Standards • Support the EVP in assessing, reviewing, and implementing OKRs, KPIs, and performance measures that promote business and operational excellence., • Partner with functional leaders to establish consistent definitions, ownership, reporting cadences, and data-quality expectations, and maintain regular operational reporting that surfaces performance, trends, risks, and areas requiring attention. Cross-Functional Execution • Coordinate complex initiatives across departments, driving accountability, follow-through, issue resolution, and clear communication while respecting functional ownership., • Partner closely with the Senior Project Manager, Strategic Execution to address project management capacity needs, including supporting or, where appropriate, directly project-managing select initiatives., • Prepare work for EVP review and final sign-off where executive approval is required, providing guidance, identifying gaps, and driving materials and decisions to a final state. Qualifications • 7+ years of experience in Business Operations, Strategy & Operations, Program Management, or a related cross-functional operating role; experience in a fast-paced, scaling organization preferred., • Demonstrated ability to build and improve operational processes, manage multiple workstreams, and coordinate effectively across executive, functional, legal, finance, and external stakeholders., • Strong judgment, organization, written and verbal communication, analytical thinking, and attention to detail; comfortable operating with ambiguity and escalating appropriately., • Experience with business systems, workflow automation, governance, reporting, entity administration, insurance, facilities, or IP operations is advantageous. Success in This Role • The EVP, Strategic Execution has reliable operational visibility, well-prepared decisions, and strong execution support across the function's priorities., • Core Business Operations responsibilities are clearly owned, documented, current, and executed with appropriate controls and escalation., • Entity, licensing, IP, insurance, facilities, systems, and recurring legal workflows are maintained proactively, with deadlines and risks surfaced before they become urgent., • Cross-functional initiatives move forward with clear ownership, accountability, reporting, and follow-through., • Operational processes become simpler, more scalable, and easier for the business to use.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. Job Overview Radio over IP (RoIP) Infrastructure Admin Location: [San Francisco, CA / Seattle, WA / New York, NY / Remote] Reports To: [Security Technology Lead] Travel: [Up to 25%] About the Role: As part of client’s Global Safety, Intelligence, and Security (GSIS) team, the RoIP Infrastructure Admin will own the design, deployment, and ongoing operation of client’s radio communications environment across a rapidly expanding global office portfolio. Our security, facilities, and operations teams need to talk to one another reliably — within a building, across a campus, and between sites — and this role exists to make that possible without depending on VPN tunneling between locations. You’ll architect a tiered environment that fits each site to the right solution. Larger corporate offices need full radio-over-IP infrastructure: repeaters, antenna systems, FCC licensing, RoIP gateways, and fleets of handheld radios. Smaller offices and leased spaces, where dedicated radio infrastructure doesn’t make financial sense, need WiFi and cellular push-to-talk devices that feel like part of the same system. Tying it all together is a SaaS interconnect platform that links every site into a single, secure talkgroup environment. This is a build-and-run role. You’ll design and deploy radio infrastructure as new sites open, define the standards and playbooks that integrators execute against, maintain the environment once it’s live, and dispatch service engineers when equipment needs repair. You’ll work closely with Networking, IT Infrastructure, InfoSec, Facilities, and Project Management to make sure radio is treated as a first-class part of every site build. Your work will directly determine whether client’s teams can communicate reliably as the company grows from dozens of locations to a global enterprise footprint. Responsibilities: • Own the end-to-end architecture for client’s radio-over-IP (RoIP) communications environment, designing a network that connects corporate offices, hubs, and leased spaces over the public internet without relying on VPN tunneling, • Design and deploy full RoIP radio infrastructure at larger corporate offices, including repeaters, antenna systems and in-building coverage, RoIP gateways, dispatch consoles, and handheld radio fleets, • Specify, procure, and manage WiFi and cellular (push-to-talk over cellular) radio solutions for smaller offices and leased spaces where dedicated radio infrastructure is not financially justified, ensuring a consistent user experience across both deployment models, • Select, implement, and administer the SaaS interconnect platform that links all sites into a single talkgroup environment, including tenant configuration, talkgroup and user provisioning, role-based access, encryption, and integration with client’s identity stack, • Perform RF coverage analysis and site surveys for new and existing locations, producing coverage maps, link budgets, and antenna placement designs that meet operational coverage requirements, • Obtain and maintain FCC Part 90 licenses for US sites and coordinate equivalent spectrum authorizations with international regulators (e.g., Ofcom, ComReg) as client’s footprint grows, including frequency coordination, renewals, and modifications, • Define the network prerequisites for RoIP traffic — firewall rules, QoS, NAT traversal, bandwidth, and PoE — and partner with Networking, IT Infrastructure, and InfoSec to ensure every site meets them before go-live, • Design and deploy radio infrastructure as part of the standard new-site opening process, working alongside Facilities, Project Management, and Security Technology to sequence radio work with construction, network, and security system installation, • Build deployment playbooks, configuration baselines, radio codeplugs, and handoff documentation so that integrators and service partners can execute installations and repairs consistently across all sites, • Maintain the deployed environment: monitor repeater, gateway, and SaaS platform health, manage firmware and software updates, track license and subscription renewals, and manage spares and handheld lifecycle, • Act as the escalation point for radio service issues, triaging faults remotely and dispatching service engineers or vendor partners when equipment requires on-site repair, then verifying restoration, • Manage radio vendors, integrators, and service contracts, holding partners to SLAs and evaluating new hardware and platforms for scalability, interoperability, and total cost of ownership, • Support client’s security and emergency response programs by ensuring radio coverage, talkgroup design, and dispatch workflows meet the operational needs of on-site security, facilities, and event teams You may be a good fit if you: • Have 5+ years of hands-on experience designing, deploying, and maintaining land mobile radio (LMR) systems — DMR, P25, NXDN, or similar — in an enterprise, campus, venue, or public safety environment, • Have designed and commissioned RoIP or interconnected radio systems that link geographically distributed sites over IP, and understand the trade-offs between conventional, trunked, and IP-linked architectures, • Are fluent in RF fundamentals: coverage modeling, site surveys, antenna selection and placement, link budgets, interference mitigation, and in-building coverage solutions such as bi-directional amplifiers or distributed antenna systems, • Have owned FCC Part 90 licensing from application through renewal, including frequency coordination and working with a frequency coordinator, • Have deployed and supported push-to-talk-over-cellular or WiFi-based radio solutions and understand where they are the right tool versus dedicated radio infrastructure, • Have strong IP networking knowledge — VLANs, QoS, NAT, firewalls, PoE, and multicast/unicast audio transport — and can articulate RoIP requirements to network and security engineers, • Have managed a fleet of handheld radios at scale, including codeplug development, programming, accessory standards, battery lifecycle, and user training, • Have built standards, playbooks, and documentation that allowed integrators and field technicians to execute against your designs without ambiguity, • Have experience managing vendors and service contracts and coordinating field dispatch for break-fix repairs, • Are comfortable with travel to sites for surveys, commissioning, and major service events Strong candidates may also have: • Hold an FCC General Radiotelephone Operator License (GROL) or equivalent, and/or manufacturer certifications from Motorola Solutions, Kenwood, Hytera, Tait, or L3Harris, • Have experience with RoIP gateway and interconnect platforms such as JPS, Omnitronics, Zetron, Motorola WAVE PTX, or comparable SaaS PTT services, • Have coordinated spectrum licensing outside the United States, or have deployed radio in a multinational corporate environment, • Have integrated radio systems with dispatch, alarm monitoring, or physical security platforms (e.g., Genetec, SureView), • Hold networking or wireless certifications such as CCNA or CWNA, or project certifications such as PMP Compensation Estimated Pay Range: 156K-195K/year Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

About the Company GMI Cloud is a fast-growing, AI-native infrastructure company delivering high-performance GPU compute, inference services, and infrastructure for AI agents. Following 8x ARR growth, GMI Cloud continues to scale rapidly across the U.S. and APAC. As a Reference Platform NVIDIA Cloud Partner (NCP) and a validated leading NCP across both markets, we power production AI for leading AI-native companies including Fireworks AI, Cartesia, Reflection, and OpenRouter. From large-scale compute to optimized inference and agentic workloads, GMI Cloud gives AI teams the infrastructure they need to build, deploy, and scale on one unified cloud. One cloud for compute, inference, and agents. About the Role We are seeking an experienced Network Architect to join the GMI Global Infrastructure team. You will be responsible for leading the design, deployment, and day-to-day operations of high performance network infrastructure supporting GPU-accelerated AI/ML workloads. This role requires deep, hands-on expertise with InfiniBand and RoCE, high-throughput low-latency fabrics, network troubleshooting, performance tuning, and cross-functional collaboration with various stakeholders. Preferred Location: US, Taipei, APAC. Responsibilities • Architect and design high-performance, highly available network fabrics for GPU clusters (InfiniBand or RoCE), including topology, cabling, switch configuration, subnet/partitioning, and redundancy., • Plan, design, and implement network infrastructure for GMI global data center, including WAN, Core Network, Data Center Network, Firewalls, Load Balancers, DNS, VPN, etc., • Build high-performance network solutions to support AI/ML workloads, encompassing Compute, Storage, Inband, Management, and Out-of-Band (OOB) network fabric using Infiniband and Ethernet RDMA RoCEv2 technologies., • Lead implementation and lifecycle management of network hardware and firmware (HBAs, NICs, RDMA NICs, IB switches, Ethernet switches, etc)., • Configure and fine-tune RDMA, congestion control, QoS, ECN, Priority Flow Control (PFC), and Flow Control to optimize MPI, NCCL, and other GPU-communication patterns., • Hands-on day-to-day operations: provisioning, configuration changes, patching, firmware upgrades, and logging/monitoring of network health., • Rapidly troubleshoot production incidents (fabric errors, performance degradations, link flaps, MTU/flow issues, packet drops), drive root cause analysis, and implement corrective actions., • Develop and maintain automation, scripts, and runbooks for deployment, configuration management, diagnostics, and capacity planning (Ansible, REST APIs)., • Work with compute, storage, platform and SRE engineers to validate end-to-end performance, run benchmarks, and recommend architecture improvements; collaborate with cross-functional teams and stakeholders to understand networking requirements., • Identify suitable network providers, vendors, and solutions to meet organizational needs., • Define and enforce network security, segmentation, and access policies for GPU clusters and management networks., • Maintain documentation: network diagrams, cabling maps, configuration baselines, and operational procedures., • Mentor junior network engineers and participate in on-call rotations for fabric support., • Regional/international travel to GMI data center locations. Meeting every qualification is not required—if you’re excited about this role, we’d love to hear from you. We believe diverse perspectives and experiences strengthen our team. Qualifications • Bachelor’s degree in Computer Science or related field., • 10+ years of networking experience, with 3+ years specifically designing and operating InfiniBand/RoCE-based fabrics for large-scale GPU AI clusters (hundreds to thousands of GPUs)., • Deep, hands-on experience with InfiniBand (HDR/XDR) fabrics: subnet manager (UFM, OpenSM), IB routing, partition keys (P_Key), etc., • Strong expertise with RDMA, RoCE, and Ethernet lossless frameworks: configuring PFC, ECN, DCB, and addressing head-of-line/blocking issues., • Proven troubleshooting experience: packet capture analysis, IB/Ethernet counters, link diagnostics, congestion root-cause, firmware and driver interactions., • Familiarity with GPU communication libraries and patterns: NCCL, MPI, GPUDirect RDMA, and how network settings affect scaling and latency., • Familiarity with storage protocols used in AI environments (NVMe-oF, NFS over RDMA, GPUDirect Storage)., • Hands-on with network hardware from major vendors (Mellanox/NVIDIA Spectrum, Cisco, etc)., • Solid understanding of TCP/IP, VLANs, L3 routing, BGP/OSPF basics, MTU/Jumbo frames, and L2/L3 troubleshooting tools., • Experience with monitoring and observability tools (Prometheus, Grafana, SNMP, ELK, vendor telemetry)., • Experience with network automation and scripting (Ansible, REST API), and configuration management., • Familiar with various routers, switches, firewalls, load balancer, DNS, VPN configuration implementation., • Strong knowledge in network security, DDOS, IDS, etc., • Familiar with optical networking, including fibers, transceivers and optics troubleshooting., • Candidates holding network certifications (e.g. CCNA, CCNP, Nvidia) will be strongly preferred., • Candidates with proven experience in the AI/ML GPU networking environment will be highly considered., • Strong troubleshooting mindset: methodical, data-driven, and calm under production pressure., • Proactive about automation, reliability, and continuous improvement., • Bilingual English and Chinese will be strongly preferred., • Collaborative team player, able to work cross-functionally and to translate technical trade-offs for stakeholders with strong communication skills.

Network Engineer - High-Performance Computing & Cloud Infrastructure Location: Remote (US) Base: $160,000–$190,000 + Bonus + Equity (RSUs - 4-year vest) The Client I'm working with a neocloud building purpose-built GPU infrastructure for AI workloads. They run large-scale clusters powering training and inference for some of the most demanding AI customers in the market. The role They're hiring a Network Engineer to design, build, and operate the network fabric behind their GPU cloud. This is a hands-on engineering role at the centre of a fast-moving buildout: multi-site data centres, new NVIDIA and AMD GPU clusters, and a greenfield cloud platform with automation-first network design. You'll work across the whole stack from Juniper edge routing and firewalling, to leaf-spine fabrics on NVIDIA/Mellanox Cumulus and Arista, to the RDMA fabrics (InfiniBand and RoCE) that make large-scale training and inference possible. You'll spend as much time in automation and code as on the CLI, and you'll make trips to the data centres to help bring new capacity online. What you'll own • Design, configuration, deployment, and tuning of high-speed network infrastructure for GPU training and inference across our clusters, • The GPU fabric itself: RDMA over InfiniBand and RoCEv2 - congestion control, PFC/ECN tuning, and Pkey/partitioning for multi-tenant isolation, • Edge routing, firewalling, and multi-homed connectivity on Juniper: BGP, public IP space, and upstream carrier relationships, • Leaf-spine data centre fabrics on NVIDIA/Mellanox Cumulus Linux, and Arista, • Network automation and infrastructure-as-code: codifying device configs, fabric buildout, and validation in Python, Ansible, and Terraform rather than keeping it in people's heads, • Observability and troubleshooting across Prometheus, Grafana, Checkmk, Wireshark, and tcpdump, with a clear point of view on what good monitoring looks like, • Network security posture alongside our security engineers: firewall policy, IDS/IPS, WireGuard VPN, and controls that hold up to SOC 2 and HIPAA, • Data centre design: structured fibre and copper cabling, and physical-layer troubleshooting during new site and cluster buildouts What they're looking for Required • Significant experience designing, operating, and troubleshooting production network infrastructure at scale, • Deep understanding of TCP/IP, BGP, VLANs, VXLAN/EVPN, and modern data centre fabric design, • Hands-on high-performance networking for HPC or AI/ML: RDMA, InfiniBand and/or RoCE, and the tuning that makes them perform, • Production experience with NVIDIA/Mellanox Cumulus Linux and/or Arista EOS in leaf-spine topologies, • Strong Juniper routing and firewall experience (Junos), • Fluency with network automation and IaC: Python, Ansible, Terraform, and Bash, • Comfortable with packet-level troubleshooting (Wireshark, tcpdump) and metrics-based troubleshooting (Prometheus, Grafana) Non-essential but nice to have: • Building or operating GPU/HPC network fabrics at scale (ConnectX, Bluefield DPU, Spectrum, Quantum, UFM, or equivalent), • Familiarity with SDN and network-automation platforms (e.g. Netris or comparable), • OpenStack/OVN networking, or standing up SDN on a greenfield cloud platform, • Working knowledge of NVIDIA GPU platforms (H100, B200) and their InfiniBand scale-out networking, • Exposure to AMD GPU platforms (MI-series) and their Ethernet scale-out networking, • Zero-trust network design and WireGuard VPN, • Operating under SOC 2 and/or HIPAA, • MAAS or bare-metal provisioning If you're interested in finding more out about the role - submit your resume and I'll be in touch to the successful applicants.

Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 500 companies. To learn more, visit https://www.iboss.com/ Job Description iboss is looking for a Vice President of Sales Engineering who will lead and develop a high-performing team of Sales Engineers while serving as a senior technical advisor to prospects and customers throughout the sales cycle. Partnering closely with sales leadership, the Sales Engineering Manager will drive product demonstrations, proof-of-concept engagements, and technical evaluations to communicate the value of the iboss Cloud Platform. This is an exceptional opportunity to shape how global enterprises adopt Zero Trust and cloud security at a market-leading company. Responsibilities • Lead, mentor, and grow a team of Sales Engineers, providing coaching, performance guidance, and career development to build a world-class pre-sales organization aligned with iboss go-to-market objectives, • Partner with account executives to drive new customer acquisition by delivering compelling technical presentations, product demonstrations, and proof-of-concept engagements that articulate the value of the iboss Cloud Platform, • Serve as the primary technical resource throughout the sales cycle, responding to RFPs, RFIs, and security questionnaires with accurate and thorough technical content, • Lead and manage proof-of-concept (POC) and pilot deployments, ensuring prospects experience the full capabilities of iboss solutions in their own environments, • Work with cross-functional internal teams (Product Management, Security, Marketing, Customer Success) to efficiently navigate complex sales cycles and exceed team goals, • Build strong, long-lasting relationships with technical stakeholders including CISOs, network architects, and security engineers by understanding their environments and challenges, • Deliver executive-level and technical-level discussions on Zero Trust, SSE, SASE, cloud security, SWG, CASB, DLP, RBI, and threat landscapes, • Identify customer requirements and provide feedback to Product Management to influence the iboss product roadmap, • Support channel partners and MSSPs with technical enablement, training, and co-selling activities to accelerate pipeline and close rates, • Stay current on competitive landscape, industry trends, and emerging threats to effectively position iboss solutions against alternatives, • Contribute to the development of technical content including demo environments, architecture guides, battle cards, and best practice documentation Qualifications • Minimum 4+ years of experience in a Sales Engineering Manager or pre-sales leadership role, with a proven track record of recruiting, developing, and retaining high-performing Sales Engineering teams in the cybersecurity or networking industry, • Minimum 7 years of experience in a Sales Engineering, Solutions Engineering, or technical pre-sales role within the cybersecurity or networking industry, • Strong understanding of network security technologies including Secure Web Gateway (SWG), CASB, Zero Trust Network Access (ZTNA), DLP, Firewall-as-a-Service (FWaaS), and Remote Browser Isolation (RBI), • Hands-on experience with cloud architectures, network protocols (TCP/IP, DNS, HTTP/S, TLS), and enterprise IT environments, • Proven ability to lead successful POC engagements and manage technical evaluations from kickoff through completion, • Excellent communication skills, both verbal and written, including the ability to present complex technical concepts to both technical and executive audiences, • Familiarity with compliance frameworks and security standards such as NIST, ISO 27001, SOC 2, and FedRAMP, • Experience working with channel partners, MSSPs, and system integrators is a plus, • Industry certifications such as CISSP, CCSP, CompTIA Security+, or vendor-specific certifications preferred, • Willingness to travel when needed to support customer meetings, industry events, and on-site evaluations Benefits • Competitive compensation, including bonus and equity, • Unlimited Paid Time Off (PTO), • Health, Vision, Dental, open to domestic partners, • 401K with company match The duties and responsibilities described above are essential functions of the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

Job Title: Senior Sales Executive - Data & AI Location: Two openings — East Region (Remote) and Central Region (Remote). Approximately 30–50% travel within territory. Job Type: Full-Time About SDG Group SDG Group is a global consulting firm specialized in Data, Analytics & AI. We are committed to unlocking organizations’ potential and hidden value by offering in-depth expertise that empowers our clients’ business models to become successful data-driven enterprises. Innovation is in our DNA. We constantly evolve our value proposition through cutting-edge laboratories, advanced analytics, and AI technologies — enabling our clients to accelerate their data transformation journeys. SDG Group operates on a model of Triple Expertise — combining deep industry domain knowledge, technological proficiency, and strategic partnerships with leading software providers such as Snowflake, Matillion, Databricks, and Microsoft. With proven experience across 700+ clients, we deliver Data & AI solutions tailored to diverse industries. Our unique IP includes over 50 technology accelerators, frameworks, and tools to fast-track implementation. We have strong alliances with major AI hyperscalers like Microsoft, Google, and AWS, and are recognized globally as a top leader in Data and AI services. Our AI practice is anchored by Orbitae®, SDG’s agentic AI brand, and INSIGHTGEN®, together with 50+ accelerators and industry agent frameworks that shorten the distance between fragmented enterprise data and deployed, governed AI agents — in the cloud, on-premises, or in hybrid and sovereign environments. If you’re seeking to join a team fully specialized in Data, Analytics, and AI, we can’t wait to meet you. Position Overview The Senior Sales Executive is a quota-carrying hunter responsible for building pipeline and closing services revenue in a defined U.S. region — East or Central. This is a front-line seller role inside the U.S. Sales & GTM organization, focused on execution, deal ownership, and revenue production. Scope of territory: named enterprise and upper mid-market accounts within the region across our priority industries — Retail and Consumer Products, Healthcare and Life Sciences, Public Sector, and Manufacturing and Industrial. The seller owns new logo acquisition and expansion within assigned accounts, carries an annual services bookings quota, and is measured on closed-won revenue, pipeline coverage, and new logo count. Scope of offering: the full SDG portfolio, led by agentic AI, data modernization, and semantic layer implementation programs delivered on Snowflake, Databricks, Microsoft, AWS, and GCP ecosystem. This role sells alongside and with partners. The seller is expected to generate self-sourced pipeline, co-sell with partner account executives, and operate without SDR support. Key Responsibilities • Own the number: Carry and deliver an annual services bookings quota for the assigned region, with accountability for both new logo acquisition and expansion within named accounts., • Generate self-sourced pipeline: Build and maintain 3x qualified pipeline coverage through direct prospecting, executive networking, partner co-sell, industry events, and marketplace-sourced demand., • Drive partner co-sell: Build and maintain working relationships with partner field sellers and solution engineers across Snowflake, Databricks, Microsoft, AWS, GCP, and the broader ISV ecosystem. Run joint territory planning and pipeline reviews, and target partner-sourced or partner-influenced pipeline as a meaningful share of the annual number., • Protect and grow the base: Partner with Account Leaders and Delivery Managers to run structured quarterly business reviews on MSA accounts, surface expansion signals early, and convert them into qualified opportunities before they reach procurement., • Command the deal: Own opportunities end to end — discovery, qualification, business case development, solution alignment with pre-sales and delivery, commercial structuring, pricing, negotiation, and close. Apply a consistent qualification discipline (MEDDPICC or equivalent) to every pursuit., • Sell at the executive level: Lead business outcome conversations with CIOs, CDOs, CFOs, and line-of-business executives — commercial operations, supply chain, revenue growth management, medical affairs, and program leadership — without requiring an architect in the room to hold the first meeting., • Forecasting and CRM discipline: Maintain accurate weekly forecasts, opportunity stages, close plans, and CRM hygiene to support organizational visibility and revenue planning. Core Requirements • Experience: 5–8 years of quota-carrying enterprise or consulting services sales experience in data, analytics, AI, or digital transformation, with a documented record of consistent quota attainment. Candidates must have owned a number and built their own pipeline, not inherited one., • Location: Based in the East Region (New York / New Jersey metro) or the Central Region (greater Chicago), with the ability to work hybrid and travel within territory as client demand requires., • Deal Range: Proven ability to sell both fast, fixed-fee productized engagements ($75K–$250K, closing in 30 to 60 days) and multi-phase transformation programs ($1M+, multi-stakeholder, multi-quarter). Experience moving clients from time-and-materials staffing models to outcome-based commercial structures is strongly preferred., • Partner Co-Sell: Demonstrable track record of generating partner-sourced pipeline with hyperscalers and ISVs — Snowflake, Databricks, Microsoft, AWS, GCP, or comparable ecosystems — including working directly with partner field sellers rather than only through, • Commercial Rigor: Disciplined use of a qualification methodology (MEDDPICC, Command of the Message, Challenger, or equivalent), accurate forecasting, and rigorous CRM hygiene., • Collaborative Mindset: Demonstrated collaboration with consulting, delivery, pre-sales, and alliance teams, including clean sales-to-delivery handoffs and shared accountability for client outcomes., • Entrepreneurial Spirit: A builder mindset suited to a firm in active transformation — comfortable selling new offers before the category is established, operating without SDR support, and creating structure where none exists., • Communication: Excellent written and verbal communication with proven executive presence and the ability to build a business case that survives CFO scrutiny., • Education: Bachelor’s degree required; MBA or equivalent advanced degree a plus. Preferred Qualifications • Prior experience at a global systems integrator, hyperscaler, data platform vendor, or a high-growth boutique AI or analytics consultancy., • An existing regional network of client executives and partner sellers that can be activated in the first two quarters., • Experience selling into marketplace motions (Snowflake, AWS, Azure) or through private offers., • Experience selling AI infrastructure, sovereign AI, or on-premises accelerated computing solutions. Why SDG Group At SDG, we’re building a culture where people come first — emphasizing transparency, collaboration, and meritocracy. We offer: • Full-time employment in a rapidly growing data and AI consulting business., • Competitive salary and career path with opportunities for advancement., • Hybrid working environment with flexible hours., • Comprehensive medical, dental, and vision coverage; 401(k) with employer match., • 3+ weeks paid vacation and flexible holidays.

Experience in management consulting, professional services, SaaS, software asset management, compliance, audit, licensing, royalties, or IP-related services. Strong project management skills, including ownership of milestones, dependencies, timelines, risks, and stakeholder communication. Demonstrat

ROLE: Patent Paralegal (Filing, Formalities & Compliance). Launch Legends, together with its subsidiary Legendary IP LLC, is seeking a Patent Paralegal to support our attorney through preparation, filing, and prosecution of Autheo’s ~200 patents.

Life360’s mission is to keep people close to the ones they love.Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and cr

F5 / Cloudflare Security Engineer Location: Full Remote Duration: 6+ Month Contract Client: Fortune 500 Financial Services Company Employment Type: Contract 1099 Position Overview We are seeking an experienced F5 / Cloudflare Security Engineer to support a major infrastructure modernization initiative for a Fortune 500 financial services organization. The engineer will play a key role in migrating web infrastructure from F5 technologies to Cloudflare while supporting application security, load balancing, DNS, and Zero Trust initiatives. Key Responsibilities • Support the migration of approximately 200 sites and 50 affiliate hostnames from F5 to Cloudflare., • Configure, manage, and troubleshoot Cloudflare Cloud WAF environments., • Design, configure, and maintain F5 load-balancing technologies., • Support enterprise application security, traffic management, and perimeter controls., • Collaborate on the migration of business applications to Zscaler ZPA., • Support DNS infrastructure and Infoblox environments as needed., • Work with security and networking technologies including Fortinet, Palo Alto, and NetScaler., • Identify opportunities for automation and improved infrastructure inventory and operational efficiency., • Support efforts to improve resiliency, security, patching, and overall operational risk. Required Qualifications • Strong hands-on experience with Cloudflare Cloud WAF., • Strong hands-on experience with F5 load balancing / BIG-IP., • Experience supporting enterprise-scale network or application infrastructure., • Strong troubleshooting and problem-solving skills., • Ability to work effectively in a complex financial-services environment. Nice to Have • DNS / Infoblox experience., • Zscaler / ZPA experience., • Experience with Fortinet, Palo Alto, or NetScaler., • Infrastructure automation experience. Contract Requirements • 6+ month contract, with potential for extension., • Must be authorized to work in the U.S. without current or future sponsorship., • No Corp-to-Corp (C2C) arrangements.

Principal EV Charging Systems Engineer – EVSE & OCPP Company: DynaChrg Inc. Location: Calabasas, California — On-site Employment Type: Full-Time About DynaChrg DynaChrg develops intelligent EV charging and energy-management technology for charge point operators, property owners, fleets, utilities, and public-sector customers. Our EVES™ platform enables multi-vendor charger management, real-time monitoring, charging transactions, remote operations, energy optimization, dynamic charging control, and grid-aware services. Position Summary DynaChrg is seeking a senior-level EV charging engineer with deep, hands-on experience integrating commercial EV charging equipment with Charging Station Management Systems (CSMS) using OCPP. This role owns the charger-facing technical integration layer of DynaChrg's EVES™ platform, including evaluating, onboarding, integrating, qualifying, validating, and supporting commercial AC Level 2 and DC fast-charging equipment across multiple manufacturers. The ideal candidate has personally worked with: • Commercial EVSE hardware, • Charger firmware and configuration, • OCPP communications, • CSMS/backend connectivity, • Charger interoperability and networking, • EVSE qualification and validation, • OEM technical integration, • Production troubleshooting This is a systems integration and interoperability role—not an EV charging construction, installation, or electrical-infrastructure design role. Mandatory Experience — Please Apply Only If You Meet All Requirements • 5+ years of relevant professional engineering, systems integration, EV charging product, or technical product experience., • Minimum 3 years of direct, hands-on professional EVSE-to-CSMS integration experience in commercial EV charging., • Deep hands-on professional experience with OCPP 1.6J, including analyzing and troubleshooting charger-to-CSMS message flows., • Experience with commercial AC Level 2 and/or DC fast chargers., • Experience reviewing and troubleshooting OCPP messages, charger logs, CSMS/backend logs, telemetry, protocol traces, and/or network traffic., • Ability to diagnose problems across charger hardware, firmware, configuration, networking, OCPP, and CSMS/backend behavior., • Experience with EVSE interoperability testing, qualification, validation, or production support., • Experience working directly with EVSE OEM engineering/technical teams., • Ability to work full-time on-site in Calabasas, California, or relocate to the Greater Los Angeles area.Important Experience Distinction Experience primarily in EV charging site deployment, charger installation, construction, electrical design, utility coordination, power systems, load calculations, site assessments, or general commissioning does NOT substitute for direct EVSE-to-CSMS/OCPP integration experience. General software, telecommunications, IoT, battery-storage, or automotive EV experience without professional commercial EVSE integration experience also does not meet the core requirement. We specifically need an engineer who has personally worked inside the charger-to-CSMS integration layer and can determine why a charger and backend are not behaving as expected. Key ResponsibilitiesOCPP & CSMS Integration • Lead integration of commercial EVSE with DynaChrg's EVES™ platform., • Configure, validate, and troubleshoot OCPP 1.6J communications., • Support and expand OCPP 2.0.1 integrations., • Analyze charger-to-CSMS message flows and expected versus actual charger behavior., • Troubleshoot OCPP functionality including BootNotification, Heartbeat, Authorize, Start/StopTransaction, TransactionEvent, StatusNotification, MeterValues, remote commands, configuration, diagnostics, firmware management, charging profiles, and fault handling., • Review OCPP messages, charger/backend logs, telemetry, protocol traces, and network captures., • Identify charger-specific OCPP deviations, firmware limitations, configuration issues, and interoperability constraints., • Reproduce integration/production issues and perform root-cause analysis., • Document known issues, workarounds, firmware/configuration requirements, and OEM escalation paths.EVSE Equipment & OEM Integration, • Evaluate commercial AC Level 2 and DC fast chargers for EVES™ compatibility., • Lead technical onboarding of new charger manufacturers, models, and firmware releases., • Review charger hardware, firmware, configuration, communications, networking, metering, security, and backend requirements., • Define approved firmware versions, configurations, network settings, and integration requirements., • Work directly with charger OEM engineering teams to resolve technical and interoperability issues., • Evaluate firmware releases before production approval.Interoperability, Qualification & Validation, • Develop and execute EVSE qualification and interoperability test plans., • Perform hands-on validation of charger models and firmware., • Validate normal, abnormal, recovery, and OCPP behavior., • Reproduce field issues and perform regression testing after firmware, configuration, or backend changes., • Maintain test evidence, issue logs, acceptance criteria, and qualification records., • Develop repeatable charger onboarding and validation procedures.Networking & Secure Communications Troubleshoot charger-to-backend connectivity involving TCP/IP, DNS, DHCP, routing, NAT, firewalls, VPN, Ethernet, Wi-Fi, cellular/LTE/5G, and SIM/eSIM connectivity. Support secure communications involving HTTPS, TLS/mTLS, digital certificates, trust chains, and PKI-related EVSE configuration. Determine whether connectivity failures originate from the charger, local network, cellular provider, security configuration, DNS/routing environment, or backend. Production Troubleshooting • Serve as a senior escalation point for complex EVSE integration and interoperability issues., • Diagnose problems involving charger hardware, firmware, configuration, networking, OCPP, and CSMS/backend behavior., • Perform root-cause analysis using charger logs, OCPP traffic, backend telemetry, network captures, and other diagnostics., • Coordinate corrective action between DynaChrg engineering teams and charger manufacturers., • Identify recurring issues and recommend firmware, configuration, software, testing, or operational improvements.Field Commissioning Support This role may support charger commissioning and field troubleshooting when necessary, including validating charger-to-EVES connectivity, firmware/configuration, charging sessions, transaction/meter data, remote commands, fault reporting, and backend communications. Field deployment is not the primary function of this role. Required Qualifications • Bachelor's degree in Computer Engineering, Electrical/Electronics Engineering, Computer Science, Telecommunications Engineering, Embedded Systems, or closely related technical discipline. Equivalent technical education may be considered with substantial commercial EVSE experience., • 5+ years relevant professional experience., • 3+ years hands-on EVSE-to-CSMS integration experience in a professional commercial EV charging environment., • Deep professional experience with OCPP 1.6J; OCPP 2.0.1 strongly preferred., • Hands-on experience with commercial AC Level 2 and/or DC fast chargers., • Demonstrated experience personally integrating EVSE with a CSMS/backend., • Experience personally analyzing OCPP message flows, not simply working around OCPP-enabled chargers., • Experience troubleshooting charger firmware, configuration, logs, backend data, telemetry, and network traffic., • Strong understanding of EVSE architecture, charging workflows, firmware, networking, and charger-to-backend communications., • Experience with EVSE interoperability testing, qualification, validation, and production troubleshooting., • Experience working directly with EVSE OEM engineering/technical teams., • Strong root-cause analysis, technical documentation, communication, and problem-solving skills., • Ability to work full-time on-site in Calabasas, California, with occasional local travel.Strongly Preferred, • OCPP 2.0.1, • Experience with multiple commercial EVSE manufacturers, • Both AC Level 2 and DC fast-charging experience, • Wireshark/network packet analysis, • Charger firmware qualification, • Automated protocol or hardware-in-the-loop testing, • TLS/mTLS and PKI, • Smart charging/load management, • ISO 15118 / Plug & Charge, • OCPI or V2GInterview Expectations Candidates should be prepared to discuss specific work they personally performed, including: • EVSE manufacturers/models they have integrated, • CSMS platforms they have worked with, • OCPP versions used in production, • A charger-to-CSMS integration they personally owned, • OCPP messages/logs they personally analyzed, • A real interoperability, firmware, networking, or backend issue they diagnosed, • How they identified the root cause and resolved the issue Candidates whose experience is primarily charger installation, construction, site deployment, electrical infrastructure design, or utility coordination without direct EVSE-to-CSMS/OCPP integration experience will not meet the requirements of this position.

Company: VentiveIQ Role: Jr. Business Development Representative (BDR) Industry: AdTech / MarTech / Audience Data / Identity Resolution Experience: 1–3 years preferred Location: Remote Preferred: NY/NJ/PA/CT/MA/TX Compensation: Based on Experience About VentiveIQ VentiveIQ is a data intelligence and identity solutions company providing audience data, identity resolution and activation solutions to agencies, brands, DSPs, SSPs, data platforms and other organizations across the digital advertising ecosystem. Our solutions include B2B, CTV, Intent, CPG, Consumer, HCP, demographic and behavioral data, along with identity solutions across email, MAID, IP, household and CTV device graphs. We are looking for an energetic, ambitious and hunter-minded Jr. BDR to help us expand our pipeline and build relationships across the AdTech and MarTech ecosystem. About the Role This is a hands-on, outbound-focused business development role. You will be responsible for identifying prospective clients and partners, initiating conversations, generating qualified opportunities and building a consistent sales pipeline. The ideal candidate has some experience in AdTech and understands the basic ecosystem of DSPs, SSPs, DMPs, data providers, audience segments, identity resolution and programmatic advertising. You must be a quick learner, highly motivated and comfortable picking up new concepts quickly. This is not a passive lead-follow-up role. We are looking for someone who enjoys prospecting, cold outreach, creating conversations and opening doors. Key Responsibilities • Identify and research prospective clients, partners and data buyers across the AdTech and MarTech ecosystem., • Build targeted prospect lists across DSPs, SSPs, agencies, brands, data companies, publishers and technology platforms., • Conduct high-volume outbound prospecting through LinkedIn, email, phone calls and other channels., • Make cold calls and confidently introduce VentiveIQ's solutions to prospective customers., • Develop creative approaches to reach decision-makers and open new accounts., • Maintain a healthy and consistent sales pipeline., • Execute personalized outbound email and LinkedIn campaigns., • Identify relevant decision-makers across sales, partnerships, data, product and programmatic teams., • Research prospects and understand their business before initiating outreach., • Follow up consistently and professionally with prospects., • Qualify inbound and outbound opportunities and schedule meetings for the sales/partnerships team., • Track all prospecting activity and pipeline development in the CRM., • Develop an understanding of the AdTech ecosystem., • Learn VentiveIQ's data products and understand how they can solve customer and partner challenges., • Identify opportunities for audience data licensing, data enrichment, identity solutions and strategic partnerships., • Work closely with senior sales and partnership leaders to move qualified opportunities through the sales process., • Attend industry conferences, trade shows and networking events., • Represent VentiveIQ professionally at events and actively build new relationships., • Research attendees and companies before conferences and proactively schedule meetings., • Follow up with prospects after events and convert conversations into qualified opportunities. What We're Looking For Must Have • 1–3 years of experience in B2B sales, business development, lead generation or a similar role., • Some experience or exposure to the AdTech, MarTech, digital advertising or data industry., • Basic understanding of DSPs, SSPs, programmatic advertising and audience data., • Strong communication skills, both written and verbal., • Comfortable with cold calling and outbound prospecting., • Strong LinkedIn and email outreach skills., • Ability to research prospects and identify the right decision-makers., • Highly organized and capable of managing multiple prospects and follow-ups., • Strong willingness to learn and develop within the AdTech industry. We're Looking For • Ambitious and Aggressive in a professional way, • Hunter-minded rather than order-taking, • Comfortable hearing "No" and continuing to prospect, • Persistent with follow-ups, • Comfortable attending conferences and networking events, • Competitive and motivated by results, • Able to work independently and take ownership, • Comfortable working in a fast-paced environment

SBT is the exclusive executive recruiting firm for this confidential position. Company Overview This confidential company is an established and growing organization serving the global semiconductor industry. The company supports customers across semiconductor design, manufacturing, and technology development, providing solutions that enable next-generation electronics, computing, automotive, industrial, communications, and other advanced applications. Role & Responsibilities • Develop and execute strategic sales initiatives to drive revenue growth, expand market presence, and strengthen relationships with key semiconductor customers., • Build and manage relationships with engineering, procurement, operations, supply chain, and executive-level stakeholders across strategic accounts., • Identify new business opportunities, develop target accounts, and manage complex sales cycles from initial engagement through negotiation and close., • Partner closely with engineering, product, operations, and executive leadership to align customer requirements with the company’s technical capabilities and business objectives., • Provide market intelligence, customer feedback, competitive insights, and revenue forecasts to support broader business and product strategy. Qualifications • 7+ years of sales, business development, account management, or commercial leadership experience within the semiconductor industry., • Experience selling semiconductor products, technologies, manufacturing services, equipment, materials, IP, or other solutions directly supporting semiconductor customers., • Strong understanding of the semiconductor ecosystem, including chip design, manufacturing, foundries, IDMs, fabless companies, OSATs, or related technology providers., • Demonstrated success developing strategic accounts, generating new business, and growing revenue within technically complex sales environments., • Ability to communicate effectively with both technical engineering organizations and senior business or executive stakeholders., • Leadership experience or demonstrated progression toward sales leadership

AI-Native Product Manager Full-time | Remote (US) or San Diego | Reports to CEO About Crop Diagnostix Crop Diagnostix is a venture-backed, high-growth agtech startup using cutting-edge genomics and AI to turn plant signals into actionable insights for agriculture. Job Overview As our AI-Native Product Manager, you'll become the primary link between our customers and our engineering team. You'll gather customer input directly from growers, agronomists, and input-company partners, turn it into a prioritized roadmap, and ship against it yourself using AI-assisted development. Agriculture domain knowledge is required. You'll manage a suite of products: • Insights (web, iOS, Android): the grower- and partner-facing app for managing fields and viewing diagnostics insights, • Sampling (iOS, Android): the field app for tracking RNA samples en route to the lab, • Admin (web): the internal app for lab, sequencing, agronomy, and platform operations, • Backend and integrations: an event-driven cloud backend connecting agricultural data providers, sequencing platforms, and notification channels, • AI and data access: tooling giving AI agents and dashboards structured access to our diagnostics database This role is remote, based in the U.S., with relocation offered to our San Diego HQ if interested. Key Responsibilities • Lead product discovery across growers, agronomy and input-company partners, and internal lab/ops staff, and translate findings into a prioritized, evidence-based roadmap, • Write clear, actionable specs directly with engineering, no intermediary roles: well-defined user stories, edge cases, acceptance criteria, and reasoning behind priorities, • Make and communicate prioritization trade-offs across the pipeline: grower-facing insights, input insights, lab tooling, backend integrations, and AI/data access, • Own the product feedback loop: usage analytics, support signals, partner feedback, and operational pain points, • Manage integration partnerships with data providers and future partners, • Scale product practices as the technical team grows, coordinating priorities across concurrent workstreams In your first 30 days, you might: • Start running product and customer discovery conversations, building toward a weekly cadence, • Shadow the commercial and engineering teams to understand today's handoffs and gaps, • Map the current product roadmap, • Partner with the Founding Software Engineer and ship your first fix or small feature By 60 days, you might: • Reach five customer discovery conversations per week, • Meaningfully reduce commercial team time spent scoping product and briefing engineering, • Be shipping features directly using AI-assisted development, in partnership with the Founding Software Engineer By 90 days, you might: • Get at least one pilot account live and actively using a new product or major feature, • Fully eliminate CEO and commercial team time spent scoping product and briefing engineering, • Take independent ownership of the roadmap, so prioritization no longer requires the CEO's sign-off Ways of Working You'll partner directly with our Founding Software Engineer, who owns the technical stack and works in AI-assisted development tooling. Implementation moves fast once direction is clear; providing that clarity while contributing directly to delivery is core to this role. Written communication is the default: well-structured documents over meetings, decisions recorded with their reasoning. You lead on what to build and why; engineering leads on how and how long. Qualifications • 3+ years of product management experience (4+ preferred); demonstrated experience owning a roadmap end to end, from raw customer signal to shipped outcome, • Professional experience in agriculture or ag tech (farming, agronomy, retail, crop inputs, equipment, or similar), • Experience working on a technical product, ideally B2B or field-operations software, • Hands-on experience shipping code using AI-assisted coding tools, • Experience working directly with an engineering team: PRs, code review, development workflow, • Startup or early-stage company experience strongly preferred, • Authorization to work in the U.S. (no visa sponsorship currently offered) Preferred Qualifications • Experience delivering mobile products used in field operations, • Experience managing product-side integrations with data providers (ag equipment APIs, data layers), • Domain exposure to lab or LIMS workflows, or diagnostics Competencies • Product Ownership: You build the roadmap yourself; you don't wait to be handed one., • AI-Native Execution: You use AI tools daily to move from idea to shipped feature, and you own the quality of every AI-assisted change before it merges., • Technical Fluency: You write requirements clear enough that there's exactly one way to interpret them, and you can read code, data models, and API discussions to engage credibly with engineering., • Customer-First Discovery: You want to be on the phone with growers, agronomists, and partners regularly, not occasionally., • Independent Judgment: You decide what ships next across competing priorities without escalating every call., • Cross-Functional Fluency: You communicate naturally across agronomy, commercial, science, engineering, and lab/ops. Why Crop Diagnostix • Direct, high-leverage ownership: your specs ship in days, not quarters, working one-on-one with the CEO and Founding Software Engineer, no layers in between, • Meaningful equity at an early stage, with the latitude that comes from being the first person to own this function, • Proprietary science: the first platform using RNA to detect crop stress weeks before symptoms appear, built on data, models, and IP no one else has, • Collaborate with a world-class team of experts across agriculture, biotech, and AI. Join us in providing bio-intelligence to the most critical industry in the world, securing our food supply for generations to come.

Senior Sales Development Representative, IP Solutions - Americas About Sun IP Sun IP is a technology-enabled provider of global intellectual property services, supporting law firms and corporate IP teams across filings, translations, renewals, and IP support services. We deliver high-quality patent and trademark solutions through a combination of subject matter expertise, service excellence, and a secure, cloud-based platform. We are expanding our go-to-market organization to support continued growth across patent and trademark renewals, while building a foundation for broader service offerings including filings, translations, and recordals. Position Summary We are seeking a Senior Sales Development Representative to fuel net new business growth for Sun IP across law firms and corporate IP teams in the Americas. This is a top-of-funnel role focused primarily on outbound prospecting and cold outreach to generate qualified meetings that Senior Account Executives convert into closed business. The role also includes qualifying a smaller volume of inbound leads sourced through marketing and other channels. This role requires a high level of activity, sharp written and verbal communication, and the persistence to generate meetings in a complex, multi-stakeholder buying environment. The Senior Sales Development Representative supports the Americas Business Development team, working in close partnership with Senior Account Executives to identify target accounts, refine outreach strategy, and build a steady pipeline of qualified discussions. This is a foundational role on Sun IP’s sales development team. The Senior Sales Development Representative will play a critical part in launching the function and contributing to its long-term success. Sun IP is committed to internal mobility, with opportunities for high performers to grow into expanded roles across the go-to-market organization. Key Responsibilities -Outbound Prospecting • Execute targeted outbound campaigns across phone, email, and LinkedIn to net new prospects within law firms and corporate IP departments, • Build and maintain prospecting lists aligned with Sun IP’s ideal customer profile and territory plans, • Personalize outreach with research on target accounts, individual buyer pain points, and current market dynamics, • Maintain a consistent volume of daily prospecting activity to sustain pipeline coverage -Discovery and Qualification • Conduct introductory conversations with prospects to surface IP service needs and pain points, • Qualify opportunities against defined criteria including buyer authority, current provider, portfolio size, and timing, • Qualify inbound leads sourced through marketing, events, and other channels using the same criteria applied to outbound prospects, • Capture detailed notes and context to enable a smooth handoff to Senior Account Executives -Meeting Generation and Handoff • Set qualified meetings between prospects and Senior Account Executives, • Brief Senior Account Executives on prospect background, pain points, and agreed next steps, • Own pre-meeting confirmation and post-meeting follow-up until the Senior Account Executive takes over the deal -Event Support and Field Activities • Attend industry conferences and trade shows in support of the Sales team, • Staff booths and represent Sun IP to event attendees, • Conduct on-site outreach, capture lead information, and schedule follow-up conversations, • Partner with Marketing and Market Development to maximize lead generation at events -Pipeline Tracking and CRM Hygiene • Maintain accurate activity logging, contact records, and opportunity stage information in CRM, • Follow structured prospecting cadences and outreach sequences, • Participate in regular pipeline reviews, territory planning, and outbound strategy discussions Required Experience • Minimum of 3 years of sales experience, including outbound prospecting or business development, • Experience in intellectual property services (patent and trademark renewals, filings, translations, recordals) is strongly preferred, • Experience selling into or working with law firms and corporate IP teams is strongly preferred, • Proven track record of meeting or exceeding meeting setting and qualified pipeline targets, • Comfort with high-volume outbound activity across multiple channels Core Competencies • Strong written and verbal communication skills, • High level of activity, resilience, and consistency, • Curiosity and discipline to research prospects and personalize outreach, • Ability to operate effectively in a structured, metrics-driven sales environment, • Proficiency with Salesforce, Outreach, LeadIQ, and LinkedIn Sales Navigator, • Coachability and growth mindset Additional Expectations • Maintain awareness of IP industry trends and market developments, • Willingness and ability to travel 30 to 35% of working time for conferences, trade shows, and industry events, • Occasional travel for internal meetings and team collaboration

About Hai Robotics Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus. Job Summary The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession—not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact. As a Software Solutions Architect, you’ll be at the forefront of this innovation—collaborating with cross-functional teams, engaging with high-level stakeholders, designing and implementing scalable solutions, and helping clients unlock the full potential of our technology. If you’re ready to be part of something great and grow with a company that values vision, expertise, and impact, we want to hear from you! Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross-functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation. You will join a world-class team in an environment that combines the energy of a start-up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success. Essential Duties and Responsibilities Solution Architecture & Requirements Analysis • Collaborate with internal teams and external stakeholders to gather, analyze, and document business and technical requirements., • Translate customer needs and KPIs into scalable, actionable software designs and system architectures. Software Delivery & Implementation • Lead end-to-end software solution delivery, including blueprint design, scope definition, budgeting, development, testing, deployment, and client training., • Ensure solutions are delivered with high quality, efficiency, and alignment to customer objectives. Project & Stakeholder Management • Manage client engagement throughout the project lifecycle, setting expectations and ensuring satisfaction., • Partner closely with R&D and technical teams to resolve issues, mitigate risks, and maintain clear communication. Client Enablement & Knowledge Sharing • Provide guidance, technical expertise, and training to internal teams and customers., • Support successful system adoption and long-term utilization of software solutions. Product Strategy & Continuous Improvement • Monitor industry trends and emerging technologies within warehouse automation., • Gather and analyze customer feedback to inform product enhancements., • Collaborate with R&D teams to continuously improve solution capabilities. Cross-Functional Collaboration • Develop and leverage collaborative internal relationships to drive the creation of new, marketable solutions and service offerings., • Partner with Delivery, Sales, Support, Solutions & Engineering teams to bring differentiated capabilities to clients. Qualifications Education • Bachelor’s degree or higher in Computer Science, Software Engineering, Automation, Information Technology, Logistics, or a related field. Required Experience • At least 3-5 years of experience in software solution delivery, architecture, or implementation, including experience supporting overseas or global software delivery., • Prior experience in the warehouse automation or logistics technology domain preferred., • Strong experience designing and implementing enterprise software solutions, including reporting, dashboards, database design, API integrations, and system interoperability., • Strong understanding of Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), Warehouse Execution Systems (WES), and ERP system integrations., • Ability to design solutions aligned with customer success KPIs., • Proficiency in SQL for data querying and troubleshooting, with working knowledge of Python for scripting, automation, or data analysis., • Familiarity with Linux/Unix environments, JSON, Git, and API testing tools such as Postman., • Understanding networking fundamentals, including TCP/IP, VPNs, and firewall concepts., • Proven capability in business requirements analysis, solution design, software configuration, system integration, testing, end-to-end implementation., • Strong verbal, written, and presentation skills., • Ability to confidently communicate with customers, executives, and cross-functional technical teams., • Demonstrated ability to independently identify, analyze, and resolve complex issues., • Highly self-motivated, detail-oriented, adaptable, and capable of performing well under pressure., • Fluent English (working language), with Chinese proficiency preferred *Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations. Work Environment and Physical Requirements • Willingness to travel 10–20% for client and business needs., • Ability to work in a hybrid environment.

Senior Account Executive, IP Solutions – Americas. We are seeking a Senior Account Executive to drive new business and expand existing relationships across law firms and corporate IP teams in the Americas. High level of ownership, accountability, and urgency.

An international, fast‑moving technology and advanced manufacturing organisation is looking to appoint a Senior Counsel to support their US operations.You will deliver commercially focused legal advice in the US and internationally spanning commercial contracts, compliance, corporate, IP, data pro

Prior nuclear design engineering experience and knowledge in industry standard design procedures (IP-ENG-001 etc). The engineer will work with Extended Power Uprate (EPU) project teams to develop and support engineering documentation, technical evaluations, licensing activities, and other engineerin

We’re Hiring: Head of Operations — PureFlow $8,000–$20,000/month base · Contract · Remote ALL APPLICANTS MUST APPLY THROUGH THE LINK BELOW. APPLICATIONS THROUGH LINKEDIN WILL NOT BE LOOKED AT. https://docs.google.com/forms/d/e/1FAIpQLScjsg7vkLCpvWsZyA1g8xk7lEoMzy_PAZVa4um9r9OtMMcpww/viewform Five months ago we were doing $10k/day. Today we’re at $150k/day and still scaling. We’re building the biggest brand in emergency preparedness, a category where people actually need what we sell. It’s not another supplement for women over 60. We have multiple products live and more in development, and US 3PL and country expansion are next. You’ll be the person doing the operational work every day. You’ll work under our Operations Manager, who oversees operations and spends most of their time on product development, new SKUs and the bigger picture. That only works if the day-to-day runs without them. You execute, you keep everything moving, and you bring them problems with a plan already attached. You’ll also join a team of operators in their 20s who are obsessed with this brand, across media buying, creative, CRO and support, all focused on one product line. Base: $8k–$20k/month, depending on experience and how much of the scope below you can own from day one. Performance upside comes on top for the right person. Referral bonus: know the right person? We’ll pay $1,000 once they’re hired and onboarded. Head of Operations: the person who runs the business day to day You own the daily operations of the business end to end. Nothing slips. When something below lands on your desk, it’s fully yours, and nobody above you has to think about it again. Systems & AI (the part we care about most) Every process in this company should end up as a system, and every system should get faster every quarter. You’ll keep building new ones: onboarding flows, reporting pipelines, approval chains, inventory alerts, support triage and agency scorecards. Then you’ll keep replacing them with better ones. We expect you to look for new AI tools every week and test them properly rather than collecting subscriptions. You’ll automate work that currently costs us human hours: reporting, data pulls, compliance checks, first-pass screening, and anything else that repeats. Ask team heads what they’d automate if they could, then build it. If we’re still doing something by hand a year from now that could have been automated today, that’s on you. Legal & compliance • Product documentation and claims for every existing and new SKU, sourced from suppliers and cleared with our legal team, • Third-party batch testing, • Meta and platform compliance, • Product liability, general liability and D&O insurance, • US sales tax nexus and EU/UK VAT, • GDPR/CCPA and privacy, • IP and trademark registration ahead of Amazon and international launches Supply chain & inventory • Demand forecasting, reorder points, stockout prevention and deadstock, • US 3PL expansion and shipping optimization, • Supplier redundancy: dual-sourcing our top SKUs, • Returns and reverse logistics: the RMA process, return rate by SKU, and refund fraud Cash & finance • Weekly and monthly P&L with the legal/finance team, • Cash flow forecasting, working capital, inventory financing and supplier payment terms, • Annual budget, quarterly targets and scenario planning. This is the plan we work against, not just a report. Risk & continuity • Payment processor redundancy and merchant account health. Brands die when a processor drops them and there’s no backup., • Ad account and business asset resilience: backup BMs, pixel access, agency accounts, and a documented plan for a Friday-night ban, • Fraud and abuse: order fraud, promo stacking and affiliate fraud, • Crisis playbooks for a recall, a viral complaint, a supplier blowup or a processor freeze Team & hiring • Run hiring: job posts, screening, and candidate calls for company fit. Final calls go up the chain., • Contract templates for each role, built with legal, • Onboarding, app access, SOPs and the knowledge base. Institutional memory lives in a system, not in DMs., • Monthly KPI reviews with team heads. You report performance to the Operations Manager and bring a plan when a number is off., • Hold every agency (email, creative, media) accountable to the KPIs we set, • Full-cycle performance management, including reviews Apps & tooling Find, vet and own every app the team runs on: chargeback tools, support, analytics and forecasting. Integrate them correctly, avoid bloat, and make sure we’re not paying silent monthly fees for things nobody uses. Plus the two that quietly cost the most when nobody owns them: • A contract and renewal register for every vendor, • Metrics discipline on chargeback rate, delivery accuracy, hit rate and processor health, with a plan in front of the Operations Manager before a number becomes a problem Not all of this is daily. Some of it is weekly, some quarterly, some once. All of it is yours to keep running. Must-haves • 3+ years running operations at a DTC e-commerce brand doing real volume. You’ve personally handled a 3PL, a supplier and a chargeback dispute, not just supervised someone who did., • You’ve built systems that outlived you: SOPs, dashboards and onboarding docs that people actually use, • You build with AI, not just chat with it. You’ve automated real workflows and can show us what you replaced and what it saved., • You’re financially literate, • You’re comfortable with legal and compliance work. You read the document instead of forwarding it., • You’re an executor. You take direction from a hands-on manager, run with it, and keep them informed without needing to be chased., • Native or near-native English, with working overlap with US hours, • A registered sole proprietorship or company that can invoice, because this is a contract position, • Full-time and exclusive: one brand, no side clients, • You chase problems down and bring solutions, not just escalations Apply here (LinkedIn applications won’t be reviewed): https://docs.google.com/forms/d/e/1FAIpQLScjsg7vkLCpvWsZyA1g8xk7lEoMzy_PAZVa4um9r9OtMMcpww/viewform

Sales Executive – SaaS (Intellectual Property Technology) | United States.Its SaaS platform is used by corporate legal teams, IP counsel and law firms, and it now wants a high-performing Sales Executive to drive new business across the US.You will own the full sales cycle, from prospecting and dis

ABOUT dataPARC At dataPARC, we don’t just make software — we help manufacturers make better decisions. With over 25 years of experience, we’ve built a reputation for delivering one of the most intuitive and powerful industrial analytics platforms available. We're a forward-thinking company, always looking for employees who bring fresh perspectives and new ideas to our space. If you're dedicated to making a difference in manufacturing, we want to hear from you. dataPARC is part of the BTG Group, subsidiary of the Voith Group, a global organization with offices in North America, Europe, Latin America, and Asia. dataPARC is a division of Capstone Technology, part of the BTG Group, a subsidiary of the Voith Group. GENERAL SUMMARY: We are looking for a dedicated and customer-focused Software Support Specialist to join our team! This role suits someone who is proactive, highly accountable, and solution oriented. This is a full-time role focused on end-to-end ownership of technical support cases, from initiation through to successful resolution. The selected candidate will directly engage with customers to troubleshoot issues, manage cases, and ensure timely resolutions. In addition to case handling, the support specialist will lead technical projects, including server migrations and version rollouts, collaborating with client cross-functional teams such as IT, Engineering, and Operations to ensure seamless implementation. This role requires hands-on problem-solving and independent case management, along with the technical leadership needed to oversee customer interactions and project outcomes. This is an individual contributor role with no managerial responsibilities. This position works a Sunday through Thursday day shift, providing essential Sunday and early-week coverage for the North America support team and supporting dataPARC’s ongoing expansion toward true 24x7 global support. LOCATION - This position is remote (North America). Responsibilities • Serve as the main contact for technical support cases, engaging directly with customers, vendors, and resellers via phone and email, providing prompt and professional service., • Take full ownership of assigned cases, managing all troubleshooting activities and guiding customers in gathering necessary information for resolution., • Resolve advanced technical issues in dataPARC software, primarily on Microsoft OS platforms., • Coordinate effectively across teams to address and resolve complex cases while maintaining high service standards., • Lead technical projects (e.g., server migrations and version rollouts) by identifying infrastructure requirements, coordinating with customer teams, and independently performing application-side tasks from initiation to completion., • Develop proficiency in SQL Server Administration, T-SQL scripting, and VBA scripting as needed., • Create and document detailed solutions for technical issues, ensuring clear communication of technical solutions., • Contribute to product testing and improvement by simulating customer environments, reporting bugs, and assisting with updates., • Provide training to customers on product functionality and customization to empower effective product use., • Maintain accurate time tracking for project management and billing purposes., • Mentor junior team members, setting a strong example of technical expertise and customer service., • Handle escalations and provide critical support for high-impact issues., • Meet or exceed performance metrics related to case resolution and customer satisfaction., • Maintain clear, detailed documentation for all case notes, solutions, and customer interactions to support knowledge sharing and consistency., • Foster a positive, collaborative team culture and participate in an on-call rotation for after-hours support as needed, ensuring availability during assigned periods. Organizational Responsibility Statement Responsible for personal safety and the safety of the team. In addition to the job-specific responsibilities listed above, all employees are expected to support and model BTG’s Code of Conduct and support BTG’s Values: Innovative, Reliable, Fair, Sustainable and Ambitious. Employees will be held accountable for knowledge and effective application of these principles. Supervisory Responsibility • No supervisory responsibilities Required Knowledge, Skills and Abilities • Minimum of 5 years of experience in a technical support role, with a proven track record of independently resolving complex cases., • Expertise in taking full case ownership, with hands-on troubleshooting skills and the ability to guide customers effectively., • Advanced proficiency in performance, network, and software troubleshooting on Windows Client and Microsoft Server OS environments., • Familiarity with Active Directory, Group Policy, and TCP/IP networking., • Exemplify patience, empathy, and clear communication, particularly in high-stress or high-priority situations, • Strong communication, documentation, and organizational skills, with an emphasis on detail-oriented case follow-through., • Excellent customer service approach, balancing technical expertise with a collaborative attitude. Schedule • Sunday through Thursday: 8:00 AM to 5:00 PM (PST)., • Day-shift position providing Sunday coverage for the North America team; participation in an on-call rotation for after-hours support may be required. Languages • Required: English – Fluent Preferred Education • Bachelor’s Degree (Preferred: Computer Science) Preferred Qualifications Will be required learning if not already experienced • SQL Server Administration, T-SQL, VBA scripting., • Experience working with Time Series Historians (e.g., dataPARC, AVEVA PI, Aspen IP.21, Honeywell) Physical conditions/Working Environment • Requires prolonged sitting and/or frequent mobility., • Occasional lifting up to 20 lbs., • Requires manual dexterity to operate keyboard, calculator, and other office equipment., • Requires normal range of vision and hearing. RECRUITMENT PRIVACY NOTICE: Please note, before applying to a BTG/Capstone job posting or sending us your resume/CV, kindly refer to BTG’s Recruitment Privacy Notice which is available on our website at https://www.btg.com/btgs-recruiment-policy/ We thank you for the interest in BTG/Capstone; however only those candidates selected for an interview will be contacted.