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Offer support for C-suite executives, ensuring their tech needs are met promptly and efficiently. Utilize ticketing system to track, prioritize, and resolve support requests. Stay up to date with advancements in Cisco and Citrix technologies to provide informed solutions.

IT customer support, technical support, help desk or service desk experience. Position Purpose: The Desktop Support team ensures operational success for internal IT hardware, software, and assets. The Desktop Support Engineer Lead provides support to the company’s end users and their use of techn...

The Help Desk Analyst/Technician serves as the primary contact for technical support, assisting employees and contractors with technical issues and inquiries. Microsoft, IT hardware, help desk). Prioritize, resolve, or escalate issues based on severity and complexity.

Ensure all the client desktop support tasks are being done in a timely and efficient manner (Software Break Fix support, Image Loads, Asset Recovery, Asset Tagging, Printer Support, etc. In this role, you would be a part of our growing relationship with one of our great clients and be responsible...