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To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Job Description Are you looking to grow your career as a Level 1 or 2 Technician at a small, tight-knit MSP, where you'll have the chance to help grow and shape the company from the ground up? Kean Computing is a rapidly growing MSP based in Albany, NY. We specialize in helping small and mid-sized businesses, especially in highly regulated industries such as mortgage, healthcare, and finance, navigate cybersecurity, compliance, and technology support with confidence. We're seeking a Level 1–2 Technician to work alongside the founder. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about providing both remote and onsite IT support across a wide range of technologies and industries. We'll Provide: * Opportunity to get in at the ground floor of a growing MSP and shape the company alongside the founder * Exposure to diverse client environments and cutting-edge cybersecurity tools * Starting pay of $23/hr * Paid time off * Potential for some remote work days once training is complete What You'll Do: * Work directly with clients to support their IT infrastructure, troubleshoot issues, and assist with project deployments * Respond to and resolve service tickets (remote and onsite) in a timely and professional manner * Provide desktop, server, and network support across Windows and Microsoft 365 environments * Deploy and maintain hardware (laptops, desktops, printers, firewalls, etc.) * Support MSP tools such as Syncro, SentinelOne, Huntress, DNSFilter, Axcient, and Office 365 * Assist with onboarding new clients, users, and systems Skills You'll Need: * 1–3 years experience in IT support, preferably in an MSP or help desk environment * Strong knowledge of Microsoft Windows, Microsoft 365, and basic networking * Strong work ethic and ability to learn on the fly * Self-starter who is comfortable problem-solving independently * Excellent customer service and communication skills * Experience with or understanding of MSP tools and ticketing systems is preferred Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here:

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job Description Are you looking to grow your career as a Level 1 or 2 Technician at a small, tight-knit MSP, where you'll have the chance to help grow and shape the company from the ground up? Kean Computing is a rapidly growing MSP based in Albany, NY. We specialize in helping small and mid-sized businesses, especially in highly regulated industries such as mortgage, healthcare, and finance, navigate cybersecurity, compliance, and technology support with confidence. We’re seeking a Level 1–2 Technician to work alongside the founder. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about providing both remote and onsite IT support across a wide range of technologies and industries. We’ll Provide: * Opportunity to get in at the ground floor of a growing MSP and shape the company alongside the founder * Exposure to diverse client environments and cutting-edge cybersecurity tools * Starting pay of $23/hr * Paid time off * Potential for some remote work days once training is complete What You'll Do: * Work directly with clients to support their IT infrastructure, troubleshoot issues, and assist with project deployments * Respond to and resolve service tickets (remote and onsite) in a timely and professional manner * Provide desktop, server, and network support across Windows and Microsoft 365 environments * Deploy and maintain hardware (laptops, desktops, printers, firewalls, etc.) * Support MSP tools such as Syncro, SentinelOne, Huntress, DNSFilter, Axcient, and Office 365 * Assist with onboarding new clients, users, and systems Skills You'll Need: * 1–3 years experience in IT support, preferably in an MSP or help desk environment * Strong knowledge of Microsoft Windows, Microsoft 365, and basic networking * Strong work ethic and ability to learn on the fly * Self-starter who is comfortable problem-solving independently * Excellent customer service and communication skills * Experience with or understanding of MSP tools and ticketing systems is preferred Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here:

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

IT support, preferably in an MSP or help desk environment. We specialize in helping small and mid-sized businesses, especially in highly regulated industries such as mortgage, healthcare, and finance, navigate cybersecurity, compliance, and technology support with confidence. Are you looking to grow

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. To excel in this position, you should have a willingness to learn