It help desk technician jobs in Syracuse, New YorkCreate job alerts

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities We are looking for a customer service oriented Help Desk specialist to provide technical support to user in an efficient and accurate manner. You will be considered as the organizations front line staff and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customers value is maintained to the standards set forth by the company. • Provide first level contact and communicate resolutions to end users via phone for ticketing system, • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware., • Properly escalate unresolved questions/issues to the next level of support, • Track, route and redirect problems to correct resources, • Meet or exceed SLAs in response to resolving tickets and phone support request, • Install, modify, and repair computer software, • Walk end users through problem solving process, • Follow up with end users, provide feedback and see problems through to resolution, • Use excellent customer service skills to exceed users' expectation, • Recommend procedure modifications or improvements as needed, • Preserve and grow your knowledge of help desk systems, products, and services Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. Qualifications Education/Training: • High school diploma, GED or equivalent, • Prior information technology or help desk experience preferred, • Proven experience as a help desk technician or other customer support role in, • Tech savvy with working knowledge of office automation products, remote endpoint management tools., • Excellent communication skills, • Customer-oriented, ability to work independently as well as in a team and remain on task, • Good understanding of computer systems, mobile devices and other technology products, • Ability to diagnose and resolve basic technical issues quickly, • A minimum of two (2) years related experience required. Preference will be given to candidates with previous help desk/call center experience, • All applicants must be 18 years of age or older

The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, and will provide accurate and meaningful documentation of problem resolutions. Works with the Desktop Engineer to ensure efficient operation of the desktop computing environment

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Other duties include respond promptly to inquiries and resolv

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans