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Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights This is a Onsite role in Hilton Head, SC • Full Time: Monday through Friday, 8:00 AM to 4:30 PM Eastern Time, • Provide support for ROI processing, • Including handling front desk tasks, • Assisting with patient walk-ins, • Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) Preferred Skills • Knowledge of HIPAA and medical terminology, • Familiar with different EHR and Billing Systems, • Experience working with subpoenas We offer: • Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor, • Company equipment will be provided to you (including computer, monitor, virtual phone, etc.), • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures., • Maintain confidentiality and security with all privileged information., • Maintain working knowledge of Company and facility software., • Adhere to the Company's and Customer facilities Code of Conduct and policies., • Inform manager of work, site difficulties, and/or fluctuating volumes., • Assist with additional work duties or responsibilities as evident or required., • Consistent application of medical privacy regulations to guard against unauthorized disclosure., • Responsible for managing patient health records., • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards., • Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record., • Ensures medical records are assembled in standard order and are accurate and complete., • Creates digital images of paperwork to be stored in the electronic medical record., • Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately., • Answering of inbound/outbound calls., • May assist with patient walk-ins., • May assist with administrative duties such as handling faxes, opening mail, and data entry., • Must meet productivity expectations as outlined at specific site., • May schedules pick-ups., • Other duties as assigned. What you will bring to the table: • High School Diploma or GED., • Ability to commute between locations as needed., • Able to work overtime during peak seasons when required., • Basic computer proficiency., • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis., • Professional verbal and written communication skills in the English language., • Detail and quality oriented as it relates to accurate and compliant information for medical records., • Strong data entry skills., • Must be able to work with minimum supervision responding to changing priorities and role needs., • Ability to organize and manage multiple tasks., • Able to respond to requests in a fast-paced environment. Bonus points if: • Experience in a healthcare environment., • Previous production/metric-based work experience., • In-person customer service experience., • Ability to build relationships with on-site clients and customers., • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionSpreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com. The Safety team exists to protect Spreetail’s most important asset — our people. The Safety Manager drives a proactive safety culture by owning both the strategic oversight and the hands-on, day-to-day execution of safety programs across the fulfillment center. This role doesn’t just manage from a desk — it is a floor-level presence that conducts walk-throughs, leads incident investigations, delivers training, and ensures compliance is lived, not just documented. In the absence of dedicated Safety Supervisors, the Safety Manager personally carries out the full breadth of responsibilities required to keep every associate safe and every program audit-ready. How you will achieve success: • Ownership of key ORIR & LTI rates, currently trending at or below industry benchmarks for warehouse and e-fulfillment operations — and you own the data, support an integrated Operations team in determining the root cause, and drive the corrective and preventative actions to completion., • Every OSHA recordable is documented accurately, investigated thoroughly, and corrective actions are closed on time — with integrated Operations support and engagement., • Support P&C in ensuring new hire and PIT safety training completion is at or above 95% for all associates and departments at all times — ensure onboarding safety training is completed before a new hire’s first shift on the floor., • Monthly safety audits are conducted, scored, and open items are tracked to closure — audit results are consistently improving quarter-over-quarter., • Emergency response plans, evacuation procedures, and first aid resources are current, posted, and practiced regularly across all shifts., • Workers’ compensation claims are actively managed — modified duty programs are utilized, claims are reported on time, and costs are trending down.What experiences will help you in this role:, • 3+ years of safety or EHS experience, ideally in a production, warehouse, distribution center, or e-fulfillment environment., • Formal or extensive regulatory experience and exposure. Responsibility for 300 logs, complaints, and onsite support., • Experience supporting multi-shift operations, including night or weekend shifts., • Direct, hands-on experience conducting Job Hazard Analyses (JHAs), safety audits, incident investigations, and root cause analyses., • Proven ability to own and execute integrated safety programs independently — this role does not have Safety Supervisor support and requires someone who can carry the management, influence/cooperations, and the execution., • Comfortable as a floor-level presence: a significant portion of each shift is spent on the warehouse floor, not behind a desk.In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! What you can expect from us: • We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package. • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it. Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com. Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-On-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Does this sound like you? • You want to learn and grow in a new career path that will reward you financially and internally, • You can do anything you set your mind to, with the right training and support, • You set goals and do what it takes to achieve them, • You genuinely care about others and want to make a difference, • You work well independently; self-motivation is one of your greatest strengths, • You want to continue learning and growing as a professional, • You make a good first impression and naturally build positive relationships, • You have a desire to advance quickly A career with Infinity Business Group offers you the chance to help others, form lifelong friendships, and build a lucrative, successful, and financially independent future for yourself while you're doing it! Build your business around your life and not the other way around. Position Description: We will teach you how to connect with business owners and key decision-makers at local businesses through in-person meetings. You will find that one of the amazing things about our coverage is that it can benefit ANYONE – individuals, small businesses, and huge corporations. The sky is the limit in terms of who you want to work with. There is no requirement to go through payroll, and there is no minimum group size. We have industry-leading products, which is why we are an exclusive agency of the fastest-growing voluntary benefits company in the nation. As early as 3 months into your career, you will have the opportunity to step into a leadership role. • Experience is NOT required. We have superb training and ongoing professional development, focused on growing your referral-based clientele base. We also assist with the licensure process (3-10 days to study and pass the state exam) and offer full reimbursement for licensure expenses ($200-300)., • Meet and build relationships with business owners, their employees, and other community members to offer them our industry-leading financial protection. We have an A+ rating with the BBB and AM Best., • Utilize the business tools provided to you to help grow your clientele base, including our custom-built CRM system., • Demonstrate empathy and 5-star customer service., • Create and run your own full-time schedule, no weekends or evenings required. Qualifications: • You must be willing to be out in the community, not behind a desk. This is not a phone or computer-based position., • You take initiative and have natural relationship-building skills; you like people, and people like you!, • You take initiative on a daily basis and are usually the hardest worker in the room, • You are self-disciplined and able to work independently, • You have a positive attitude and enjoy challenges, • You are seeking a position with unlimited growth potential, • You are coachable and willing to learn from a proven process & business model, • You are confident and comfortable making new contacts, • You set goals and are growth-oriented We offer: • $60,000 - $90,000+ first year potential and $120-160k within 3 years, • A clear path for quick advancement within your control (within your first 3 months), not based on politics, • Cash Bonuses ($250 - $3,000 per month), • Stock Bonuses ($2,000 per quarter), • Top-tier training and professional development, including a minimum of 5 days of 1-on-1 field training in your area. Initial training is efficient and effective, leading to a fast start for new agents. Additional professional development opportunities are available weekly, monthly, and quarterly at no cost to the agent, • Flexible full-time schedule; you choose your hours - NO EVENINGS OR WEEKENDS required, • Recognition, awards, and incentives for achievements, • Vested renewal income (vesting begins after 2 years and builds to 100% vested after 5), • Company-paid international travel opportunities, • Unmatched company culture and co-workers Learn more about us at: https://www.ibgfhl.com/career.html Company DescriptionA career with Infinity Business Group offers you the chance to help others, build a lucrative, successful, and financially independent future for yourself, and form lifelong friendships while you're doing it! Build your business around your life, not the other way around.A career with Infinity Business Group offers you the chance to help others, build a lucrative, successful, and financially independent future for yourself, and form lifelong friendships while you're doing it! Build your business around your life, not the other way around.

Job DescriptionSalary: $90k-$105k Practice Operations Director Savannah, Georgia | Full-Time | Leadership Role Park Aesthetics is seeking a high-level operational leader to help scale one of the fastest-growing aesthetic practices in the Southeast. This is not a traditional office manager role. We are hiring a Practice Operations Director to function as the operational backbone of a rapidly scaling medical business someone capable of building systems, leading teams, protecting the patient experience, and translating founder vision into operational execution. The right person will thrive in high-accountability, high-performance environments and take genuine pride in creating structure, consistency, and excellence at scale. This role reports directly to ownership and will play a critical leadership role in the next phase of the companys growth. This role is best suited for someone who thrives in high-accountability, fast-moving environments and enjoys building systems, solving problems, and leading with ownership. About Park Park Aesthetics is a thriving medical aesthetics practice specializing in advanced injectables, laser treatments, skin health, and full-face aesthetic planning. We are known for our high standards, patient loyalty, operational sophistication, and long-term approach to aesthetic medicine. The practice currently operates at an $8M+ annual revenue pace and is actively building toward its next stage of expansion. We are not looking for someone to manage a front desk. We are looking for someone who can help build infrastructure for a company scaling toward $20M+. What This Role Actually Is This person will function at a near-integrator / COO-lite level inside the organization. You will oversee and optimize daily operations across the practice while helping ownership create scalable systems, accountability structures, operational clarity, and elevated patient experiences. You will be expected to: • Lead and hold staff accountable with consistency and professionalism, • Build and refine systems, SOPs, workflows, and operational infrastructure, • Anticipate problems before they escalate, • Improve communication and operational efficiency across departments, • Protect ownerships time and attention by resolving issues independently whenever appropriate, • Maintain a luxury-level patient experience while balancing operational discipline, • Create accountability systems that support both performance and culture, • Oversee scheduling operations, team workflows, reporting, retention initiatives, and execution of operational priorities, • Serve as a stabilizing leadership presence inside a fast-moving organization The Right Person This role requires maturity, executive functioning, emotional intelligence, and operational instinct. The ideal candidate is: • Highly organized and deeply execution-oriented, • Calm under pressure and emotionally regulated, • Comfortable making decisions without constant hand-holding, • Naturally anticipatory and solutions-focused, • Able to lead difficult conversations with professionalism and clarity, • Service-minded while still maintaining strong boundaries and standards, • Polished, discreet, and trustworthy, • Energized by operational excellence and continuous improvement, • Comfortable in a fast-paced, evolving growth-stage company, • Someone who sees inefficiency instinctively and wants to improve it Non-Negotiables • Experience leading operations inside a high-volume medical practice, luxury hospitality environment, concierge business, or similarly high-touch service organization, • Proven leadership and accountability management experience, • Strong operational and organizational systems thinking, • Ability to independently prioritize and execute, • Exceptional communication and professionalism, • High emotional intelligence and discretion, • Comfort working directly with founders and executive leadership, • Technology fluency across scheduling systems, reporting, EMRs, and operational platforms Strong Preferences • Aesthetics, plastic surgery, concierge medicine, wellness, hospitality, or luxury service experience, • Experience helping scale a business operationally, • Experience building systems rather than simply maintaining them, • Familiarity with KPIs, reporting structures, retention metrics, and workflow optimization, • Experience managing high-performing teams in fast-paced environments This Is Probably Not The Right Role If You: • Prefer highly structured corporate environments with extensive onboarding and rigid role definitions, • Need constant direction or reassurance, • Avoid difficult conversations or accountability, • Become overwhelmed by fast-moving environments, • Prefer maintenance over building, • Are looking for a passive administrative role, • Struggle with follow-through, prioritization, or ownership Compensation Compensation will reflect experience, leadership capability, and operational depth. This is a high-impact leadership role with substantial growth opportunity for the right candidate. To apply, please submit: • Resume, • Brief introduction outlining why this role specifically interests you, • Examples of operational improvements, systems, or leadership initiatives you personally implemented in prior roles

Job Description Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the OnBrand24 team you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. Responsibilities WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve. • Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization., • Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time., • Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time., • Asset management - responsible for tracking desktop hardware and software inventory in real-time., • On-site support - participate in end-user support and problem management for all areas of the IT infrastructure., • Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades., • Other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT? Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or contact center role is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The primary requirements of this position include but are not limited to the following: • Desktop Support or IT Help Desk experience, • Proficiency researching and troubleshooting complex problems and errors, • Demonstrated ability with basic networking, and telephony, • Demonstrated ability to research, plan, document, and execute complex tasks/projects, • Excellent written and oral communication skills, • Excellent interpersonal and customer service skills, • Excellent work ethic and dedication, • Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience, • CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified IT Professional (MCITP) are a plus but not required

Job Description Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the OnBrand24 team you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. Responsibilities WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve. • Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization., • Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time., • Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time., • Asset management - responsible for tracking desktop hardware and software inventory in real-time., • On-site support - participate in end-user support and problem management for all areas of the IT infrastructure., • Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades., • Other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT? Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or contact center role is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The primary requirements of this position include but are not limited to the following: • Desktop Support or IT Help Desk experience, • Proficiency researching and troubleshooting complex problems and errors, • Demonstrated ability with basic networking, and telephony, • Demonstrated ability to research, plan, document, and execute complex tasks/projects, • Excellent written and oral communication skills, • Excellent interpersonal and customer service skills, • Excellent work ethic and dedication, • Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience, • CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified IT Professional (MCITP) are a plus but not required

Job Description Dedicated IT Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture. If you would like to know more about Dedicated IT, click the links below: https://www.linkedin.com/compa... https://www.glassdoor.com/Revi... Position Summary Location: Within commuting distance to Savannah, GA Schedule: 2 days per week onsite with client in Savannah, GA Salary: Up to $65,000 As a Support Technician II at Dedicated IT, you'll be at the heart of helping businesses in the healthcare industry manage their technology, support their teams, and respond to day-to-day needs. Working in our Service Desk, you'll gain hands-on experience with a wide variety of systems, learning to manage technology at all scales. Equipped with modern tools and cutting-edge hardware common to the Enterprise clientele we partner with, you'll have what you need to deliver an exceptional support experience while continually developing your technical skills. Our Support Technician IIs are customer-focused problem-solvers who provide fast, effective technical support. You'll be the first line of defense, fielding incoming calls, tackling e-mailed tickets, and offering mentorship to your teammates. As the frontline of Dedicated IT, you'll help a diverse range of clients with creative solutions to technical challenges—making a real impact in their daily operations. We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients., • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL., • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day., • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Key Responsibilities for IT Support Technician II • Resolve client issues through support tickets, meeting SLA requirements., • Collaborate with clients, Service Delivery Manager, and Team Lead to ensure exceptional service., • Tackle a range of issues, from basic to complex, as requested by end users., • Document detailed notes, track time accurately, and update technical documentation., • Manage email tickets and escalate to Escalation Engineer when needed, providing thorough notes and recommendations., • Mentor teammates and train users on supported software and hardware., • Quickly identify and communicate potential major incidents to the Team Lead., • Troubleshoot and create workarounds when standard procedures don't apply., • Assist with software installations and vendor management for client support., • Maintain timely case follow-up and keep clients updated., • Collaborate on client projects with the vCIO and Onsite IT Engineer Advanced Technical Responsibilities: • Enterprise Desktop Management: Deliver comprehensive support for workstation hardware and software (Windows/Mac OS) and mobile devices, ensuring seamless operations for end users and proactively optimizing their experience., • Office 365 Administration: Take ownership of Office 365 services, including advanced troubleshooting and management of SharePoint, OneDrive, and other collaboration tools, driving productivity across the organization., • Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach across calls, chat, and email. Handle escalated issues that require deeper technical insight., • Network & Security: Conduct advanced troubleshooting for network issues (DNS, DHCP, VPN), support firewall configuration, and ensure secure and reliable connectivity across multiple locations., • Windows & Virtual Server Management: Manage Windows environments and virtual server infrastructures, performing tasks like advanced file permissions management, Active Directory administration, and supporting enterprise-level configurations., • Healthcare Application Support & Vendor Management: Act as a key liaison for EMR/EHR vendor management, ensuring quick issue resolution and minimizing downtime for critical healthcare applications., • User Training & Technology Mentorship: Deliver training sessions for end users, focusing on advanced IT tasks and best practices, while mentoring them to increase tech confidence and productivity., • Team Leadership & Knowledge Sharing: Collaborate with teammates and mentor junior technicians, sharing expertise and fostering a culture of continuous learning and technical growth., • Executive IT Support: Provide direct, high-level support to executive and senior leadership, ensuring their technology needs are met promptly and professionally with a focus on maintaining business continuity and efficiency. Education & Experience Qualifications • Minimum Education: High School Diploma or GED required., • Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience will be considered in lieu of specific certifications., • Experience: 5+ years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP) environment is also required., • Healthcare IT Experience: Previous experience in Healthcare IT is preferred, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance., • Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus. Perks & Benefits • Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well., • 401K with Company Match: Start planning for your future with our competitive retirement savings plan., • Generous Time Off: Enjoy 9 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave., • Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career., • People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment. This role periodically requires onsite field work involving physical activity, including bending, kneeling, and crouching, as well as lifting, carrying, pushing, and pulling equipment weighing 60 pounds or more. Additional requirements may include safely climbing ladders, working at elevated heights, and standing or walking for extended durations in various client settings. These requirements represent the essential physical functions of the position and may be performed with or without reasonable accommodation. Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

Job Description Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the OnBrand24 team you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. Responsibilities WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve. • Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization., • Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time., • Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time., • Asset management - responsible for tracking desktop hardware and software inventory in real-time., • On-site support - participate in end-user support and problem management for all areas of the IT infrastructure., • Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades., • Other duties as assigned. Qualifications WONDER IF YOU ARE A GOOD FIT? Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or contact center role is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The primary requirements of this position include but are not limited to the following: • Desktop Support or IT Help Desk experience, • Proficiency researching and troubleshooting complex problems and errors, • Demonstrated ability with basic networking, and telephony, • Demonstrated ability to research, plan, document, and execute complex tasks/projects, • Excellent written and oral communication skills, • Excellent interpersonal and customer service skills, • Excellent work ethic and dedication, • Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience, • CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified IT Professional (MCITP) are a plus but not required

We are looking for customer service agents in the Savannah, GA area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, assist callers with product and process related inquiries while representing some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. This is an on-site, entry-level position with competitive compensation located at OnBrand24 (an MCI Company) in Savannah, GA. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want An Employer That Values Your Contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or

Location: Savannah, GA We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. Essential Duties: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problem solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations: • Must be authorized to work in the country where the job is based. Subject to the program and location of the position: • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (

Customer Service Representative Supporting Commercial And Public Sector Clients Savannah, GA We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. What Does Someone In This Role Actually Do? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Wonder If You Are A Good Fit? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Want An Employer That Values Your Contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's

Job DescriptionBenefits: • Bonus based on performance, • Company car, • Opportunity for advancement, • Training & development, • Competitive salary Enterprise Sales Pirtek Savannah / Hilton Head Uncapped Commission Location: Must live in the Greater Savannah, GA or Hilton Head, SC area Build relationships. Win business. Solve problems. Get paid for performance PIRTEK is looking for a driven, Enterprise Sales Rep who wants to own a territory, grow Tier 1 accounts, and help customers stay up and running This is not a sit-behind-a-desk sales role This is for someone who likes being out in the market, calling on customers, building trust, spotting opportunities, and turning service into long-term revenue. You will work directly with manufacturers, contractors, fleets, industrial operations, plants, equipment owners, maintenance leaders, and shop managers who need fast, reliable hydraulic and industrial hose support What youll do • Hunt for new business across your assigned territory, • Build and grow commercial accounts, • Make in-person sales calls every day to contractors, industrial customers, shops, plants, fleets, and equipment operators, • Identify opportunities for hose replacement, fittings, adapters, preventive maintenance, emergency service, and related solutions, • Help customers solve uptime problems before they become emergencies, • Generate repeat business through strong follow-up and reliable service, • Manage your pipeline, track activity in CRM, and keep opportunities moving, • Work closely with operations and service technicians to deliver on customer expectations, • Represent PIRTEK like an owner in the market Who thrives here • Build relationships with decision-makers, maintenance leaders, technicians, operations managers, procurement teams, and executives at major enterprise accounts, • Prospect, develop, and manage strategic accounts such as port operations, airport support services, marine facilities, equipment dealers, industrial operations, and large fleet customers, • Position PIRTEK as a critical uptime partner by showing customers how faster hydraulic and industrial hose service can reduce downtime, protect productivity, and keep equipment moving, • Lead enterprise sales opportunities from first contact through site visits, emergency service wins, pilot programs, vendor approval, and long-term account growth, • Conduct customer discovery around equipment downtime, repair delays, emergency response needs, repeat hose failures, and preventative maintenance opportunities, • Work closely with technicians, operations, and leadership to identify customer needs, solve service issues, and turn one-time jobs into recurring business, • Create and maintain account plans that map key contacts, customer pain points, equipment risks, next steps, and growth opportunities, • Open doors through phone calls, LinkedIn outreach, in-person visits, jobsite stops, yard visits, and relationship-building with people in the field, • Track activity and pipeline progress, including contacts made, meetings scheduled, site visits completed, quotes delivered, pilot programs launched, and revenue generated What were looking for • 5+ years in outside sales, industrial sales, account management, equipment sales or similar experience, • Strong communication and relationship-building skills, • Self-starter mentality with the discipline to manage your own day, • Comfort working in industrial, construction, fleet, or equipment environments, • Mechanical aptitude and willingness to learn hydraulic and industrial hose applications, • Ability to use CRM and mobile tools to stay organized, • Valid drivers license and acceptable driving record Strongly preferred experience • Hydraulics, • Heavy equipment, • Construction, • Industrial distribution, • Manufacturing, • Fleet maintenance, • Waste, marine, agriculture, or trucking, • Military experience is a plus What success looks like • You are consistently in front of customers and prospects, • You are opening new accounts and growing share of wallet in existing ones, • Customers know your name and call you when they need help, • You create urgency without sacrificing trust, • You help turn PIRTEK into the go-to service partner in your territory What you get • Competitive performance-based commission opportunity, • Strong upside for high performers, • Company vehicle or vehicle allowance, if applicable, • Training on products, systems, and service model, • Career growth with a respected brand in an essential-service business, • The chance to build something meaningful in your market, • Potential for opportunities to move into sales management with a growing franchise roll up Why PIRTEK PIRTEK helps keep critical equipment running. When a customer is down, they need speed, service, and someone they trust. That means this role matters You are not just selling hoses You are selling responsiveness, uptime, reliability, and relationships If you want a role where effort matters, performance gets noticed, and your work directly drives growth, this is it Independent Franchise Notice This Pirtek location is independently owned and operated by a franchisee. Applications are reviewed locally, and all hiring decisions are made by the franchise owner, not Pirtek corporate.