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We’re seeking a Director of AI Delivery to lead a focused portfolio of AI and automation initiatives, turning business challenges into practical solutions that deliver measurable results. \n \n This is a business-facing role for someone who can bridge the gap between operations and technology, identifying opportunities, defining requirements and driving AI projects from discovery through to implementation and adoption. \n \n A key role to the business as you help the company take on AI, being an advisory, vendor manager, enabler and eventually coming up your own achievable AI strategies for the business. \n \n Key Responsibilities \n\n • Work with business teams to identify operational challenges and opportunities for AI and automation.\n, • Lead discovery workshops, process mapping and requirements gathering.\n, • Translate business needs into clear technical specifications for internal teams and external partners.\n, • Manage project roadmaps, timelines, budgets, risks and delivery.\n, • Evaluate AI solutions, vendors and implementation partners.\n, • Deliver generative AI training and support business adoption.\n, • Track ROI, measure outcomes and ensure solutions deliver lasting business value.\n, • Partner with IT, data, security and compliance teams to ensure responsible AI implementation.\n\n \n Required Experience \n\n • 10+ years in solutions consulting, business analysis, technology delivery or business transformation.\n, • Experience translating business requirements into technical solutions.\n, • Strong project and program management skills.\n, • Practical knowledge of generative AI and emerging technologies, including AI agents, RAG and intelligent document processing.\n, • Experience delivering training or enabling non-technical users.\n, • Strong stakeholder management and communication skills.\n, • Experience with ERP platforms and complex systems integrations.\n\n \n Preferred: Experience in distribution, wholesale, manufacturing, retail or private equity-backed environments, with exposure to warehouse management and ecommerce platforms. \n \n We need a commercially minded, hands-on delivery leader who understands business operations, communicates confidently with technical teams and focuses on getting AI solutions into production with measurable results. *This is not a technical role, more someone who understands and can talk the tech but will be very much business facing.

Account Executive \n Reporting into: VP Account Director \n Location: New York, NY \n \n \n Your Role: \n As an Account Executive at McCann New York, you will sharpen your foundational skills in Business Leadership. You will be a true partner to our client, bring a fresh perspective to the agency and help the team develop and execute culture-defining creative work that impacts business. You will support a brand that is likely a leader in their category and be responsible for understanding and applying your knowledge of business drivers, category landscape, and brand research to the creative work. Your work will be fully integrated across experiential, social, digital, and \n traditional media channels. You should be inquisitive about the links between brand behavior, popular culture, business results, and emerging communications and technology trends. \n \n \n What You Do: \n • Be a champion for great work by sharing knowledge of the Client, business, and brand and demonstrate strong creative judgment and strategic recommendations. \n • Deliver exceptional Client management and establish trust with Clients, developing strong relationships across departments and among integrated agency partners. \n • Develop strong relationships with your internal counterparts on the Creative, Strategy, Project Management, and Production teams, demonstrating respect for their roles and creating a collaborative environment. \n • Be the steward of any assigned projects; setting priorities, organizing workstreams, monitoring progress and problem solving for challenges. \n • Learn to lead smaller workstreams/campaigns and take the lead in feedback and post-production processes. \n • Coordinate schedules and ensuring meetings are scheduled in a timely manner. \n • Own end-to-end trafficking process \n • Support the team to execute integrated campaigns, applying your knowledge of production and process. Develop project budgets and ensure projects are running on schedule and in budget. \n • Be knowledgeable of the business, starting to understand the ins and outs of the products, claims, and competitive landscape, to support the team and help the day-to-day business run smoothly. \n • Proactively assist in the development of presentations across strategy, creative, and production. \n • Source, identify, and package consumer and culture news/trends/competitive, inspiring agency and Client team’s strategic and creative development and keeping Clients current. \n • Continually seek ways to add value to the Client-Agency relationship. \n \n \n What We Expect From You/Common Expectations Associated with Role: \n • Projects run smoothly, aligned with Agency process and Client expectations and next steps are clear. \n • You’re a step ahead of your manager, anticipating their needs and driving next steps proactively. \n • Clients and members of cross-functional departments seek you out as a source of knowledge about the business, projects and next steps. \n • You understand just as much about the business as your client counterparts and regularly bring them insights or perspective they didn’t anticipate. \n • Your contributions to internal and Client meetings are strategic, collaborative and valued; they make an impact on the work. \n \n \n What You Bring: \n • Passion for the industry, category and creative work. \n • Experience working on production across a variety of media channels. \n • Strong client relationship skills and a collaborative spirit. \n • Communications excellence, both verbal and written; you’re also a good listener. \n • Ability to be resourceful and think strategically and creatively. \n • Critical thinking and problem-solving. \n • Proactive, multi-tasker able to do what it takes to get the job done. \n • Detail-oriented and reliable. \n • Bachelor’s degree in a relevant area or equivalent experience. \n • 1-2 years of agency experience. \n \n \n At McCann New York, each team member plays a significant role in our success. We recognize that our team members' contributions may extend beyond this job description. The job description is designed to outline primary responsibilities, qualifications, and role scope. It does not restrict team members or the organization to only those specified duties. \n \n Location: \n McCann New York team members must reside in or be willing to relocate to the New York Tristate area unless otherwise agreed upon by their manager and McCann New York’s Human Resources team. McCann New York is a hybrid workplace with three days in-office per week. \n \n \n Salary Range: \n The salary range for this position is $65,000 - $75,000. Salary ranges depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. \n \n \n How We Uphold McCann Values: \n • Bravery: We embrace innovation and take thoughtful risks to drive bold ideas forward. \n o We approach challenges with courage, resilience, and an openness to new ideas. We encourage \n respectfully pushing boundaries, thinking outside the box, and proposing bold, innovative solutions, even if they come with some risk. Being brave also means standing up for what we believe in, respectfully challenging the status quo when necessary, and speaking up for others. \n • Integrity: We are honest, transparent, and hold ourselves accountable in all that we do. \n o We consistently follow through on commitments, speak up when something feels off, and \n communicate openly, even when it’s challenging. We take responsibility for our actions and \n decisions, are willing to admit mistakes, and are always aiming to do the right thing. By exemplifying integrity, we build trust within our teams and with our Clients, laying a foundation of reliability and respect across all our interactions. \n • Generosity: We create a collaborative, inclusive environment by supporting, celebrating, and uplifting each other with kindness, compassion, and empathy. \n o We go above and beyond for others, showing kindness and giving time and resources to help our colleagues succeed. This includes sharing knowledge, mentoring, and being a resource for others, as well as celebrating others’ accomplishments and contributions. We believe in creating a \n collaborative and supportive environment where we lift each other up. Generosity also means being inclusive, welcoming diverse perspectives, and showing empathy for others’ experiences and \n challenges. \n \n \n Commitment to Diversity, Equity, and Inclusion: \n The strength of our creative capability and innovative thinking has led to some of the world's most celebrated, effective, game-changing work for top brands. Maximizing that strength means bringing together an extensive mix of socially, culturally, and cognitively diverse talent — and creating conditions where they feel empowered to boldly share the fullest expression of their unique worldview. We fiercely believe in the power of creativity and innovation to positively influence society and inspire greater equity and inclusion within the communities we serve. So, every day we deliberately and intentionally choose to embody our global philosophy of Conscious Inclusion and, in turn, fuel our mission to help brands earn a meaningful role in people's lives

Title: \n Senior Structural Engineer | Commercial and Institutional Buildings \n \n Our Client: \n A leading engineering, planning, and consulting firm providing innovative solutions for high-performance buildings and infrastructure. As an employee-owned company, it offers a unique culture where employees have a direct stake in the firm's success, fostering collaboration, accountability, and a shared commitment to long-term growth. \n \n It's New York team focuses on complex urban interiors, base-building upgrades, and institutional and public-sector projects, delivering multidisciplinary MEP/ FP services across commercial, residential, healthcare, education, and government markets. Combining the resources of a national organization with the personalized service of a local firm, the company emphasizes performance, efficiency, and sustainability. \n \n Job Description: \n Searching for a Senior Structural Engineer to join our client’s growing New York team. This role will lead large and highly complex structural design projects as a project manager or lead engineer. The role provides project direction and engineering solutions. The right candidate will lead engineering analysis, design, and implementation oversight of structural systems and collaborating across multiple disciplines. Office based near Times square Manhattan. 4 days in-person/ 1 day Remote Fridays. \n \n Requirements and responsibilities: \n\n • The desired candidate will lead structural system analysis and design efforts, developing detailed designs, specifications, and calculations according to code requirements and standards.\n, • Perform site assessments and prepare detailed analysis and technical reports.\n, • Work with clients to understand needs, gather requirements, and communicate technical information.\n, • Conduct in-process design reviews and implement quality control processes for structural design\n, • Participate in project interviews and presentations.\n, • Prioritize safety and conduct work professionally, collaborating with engineers, architects, and project managers to deliver integrated solutions.\n\n \n Qualifications: \n\n • 10+ years of Structural Engineering experience required (building design consulting).\n, • Mastery of design techniques, tools, and concepts involved in the production of technical plans and specifications.\n, • Demonstrated leadership traits in the Project Management career path.\n, • Mastery of technical and analytical skills including proficiency of principles of materials, load paths, design techniques, design standards including steel, concrete, wood, masonry, and concepts involving structural systems of buildings.\n, • Strong training, mentoring, and leadership skills.\n, • Ability to perform final quality control check.\n, • Excellent communication and interpersonal skills.\n, • Ability to work collaboratively in a team environment.\n, • Attention to detail and problem-solving skills.\n, • Ability to travel 20% of the time.\n, • Past experience with hotels, garage/parking work, data centers, and mixed-use residential projects across the NY/NJ markets.\n\n \n Education: Bachelor of Science (BS) Degree in Civil/Structural/Architectural Engineering, or equivalent, required, specializing in buildings. \n Professional Engineer (PE) License preferred or on the path to getting licensed. (having passed the SE exam). Signing and Sealing is NOT a must.

Position Summary \n The General Manager, Wholesale Operations reports to the Director of Wholesale Food Distribution and oversees day-to-day operations at GrowNYC Wholesale. The General Manager, Wholesale Operations is responsible for warehouse, food safety, inventory, transportation and logistics, equipment and maintenance, and operational systems across a 20,000 sq-ft food facility, a fleet of 6 trucks and vans, and a team of approximately 13 staff. This role ensures that Wholesale Operations runs safely, efficiently, and reliably in support of GrowNYC’s mission to bolster the financial viability of regional farmers and empower New Yorkers with equitable access to fresh, locally grown food. This position requires a seasoned operator already familiar with Wholesale Food Distribution who possesses strong organizational skills, and the ability to work collaboratively with diverse stakeholders to achieve both mission-driven and financial goals. A core part of the role is staff development across the operations: systems, training, accountability, and consistent follow-through Requirements\n General Manager, Wholesale Operations Responsibilities (Include but are not limited to): \n Wholesale Operations \n\n • Manage day-to-day Wholesale Operations, including receiving, storage, inventory, order fulfillment, and outbound delivery\n, • Oversee warehouse operations performance, including inventory control, food safety, workplace safety, compliance and shipping, setting standards and priorities with the Warehouse Manager \n, • Oversee delivery and logistics performance, including on-time delivery, route optimization, driver safety, truck utilization, and compliance, setting standards and priorities with the Outbound Logistics Manager\n, • Own order cycle configuration in the order management system (order periods, lead times, aggregation and delivery cycles) in coordination with Purchasing and Sales\n, • Coordinate with Purchasing and Sales departments on receiving, inventory availability, fulfillment, and delivery service levels. Resolve fulfillment and delivery issues, and escalate customer or supplier relationship issues to the appropriate dept/function lead or the Director of Wholesale \n, • Serve as the designated backup for operational continuity in Director’s absence: make day-to-day operational decisions, serve as point of contact for Wholesale staff on urgent operational matters, and brief Wholesale Director on all decisions upon return \n, • Support operational execution of new service lines as directed by the Wholesale Director (e.g. new activations, expanded distribution programs, third-party cold storage)\n\n Staff Supervision and Development \n\n • Supervise, coach, and develop operations managers and their teams \n, • Establish management frameworks for the operations team, including weekly and monthly priorities, check-ins, owners and deadlines \n, • Oversee hiring for operations roles in partnership with the hiring manager and HR\n, • Support managers in onboarding new Wholesale ops staff, conducting performance reviews, addressing performance issues and ensuring well-documented practices across the operations team in partnership with HR \n, • Partner with operations managers and Wholesale Director to ensure training programs are in place for all operations roles \n, • Maintain a coverage plan for all operations roles, including who steps in when the Warehouse Manager, Outbound Logistics Manager, or a Lead is out; personally cover for either operations manager during absences; and ensure cross-training so all business critical workflows have adequate coverage and redundancy\n, • Work conjunctively with the Outbound Logistics Manager, Warehouse Manager and HR to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs), as needed.\n\n Equipment, Maintenance and Systems \n\n • Oversee repair, preventative maintenance, sanitation and service vendor relationships for Wholesale equipment, including contracts, warranties, and preventive maintenance schedules, for Wholesale equipment, including refrigeration, dock doors and lifts, material handling equipment, and the forklift charging station, when escalated from routine inspections and maintenance by the Warehouse Manager\n, • Maintain the refrigeration temperature monitoring and alarm system, in coordination with the Warehouse Manager, who oversees the maintenance of temperature records as PCQI and the Facilities Manager, who oversees the BMS\n, • Serve as primary after-hours contact for refrigeration and temperature alarms, and maintain an escalation protocol with the Warehouse Manager and Facilities Manager\n, • Manage waste carting and organics collection service agreements and vendor contracts for Wholesale; ensure biodigester SOPs and staff training are current\n, • Coordinate Wholesale fleet maintenance and fleet availability with the Fleet Administrator and Outbound Logistics Manager \n, • Coordinate with the Facilities Manager on building systems and construction, renovation, repair or maintenance activity affecting Wholesale operations\n, • Coordinate with building tenants and the Facilities Manager on shared spaces (including yard and docks), access, workplace safety, and food safety controls \n, • Serve as system administrator for Wholesale operational systems and shared program accounts, including order management, routing, databases, and Wholesale program aliases; maintain user access, credentials, integrations, and automations with a trained backup for each \n, • In coordination with the Wholesale Director and IT, evaluate and implement operational technology, prioritizing process documentation, integration and automation \n\n Performance, Compliance and Continuous Improvement \n\n • Maintain the “Hub Office Policies and Procedures” manual, in partnership with the Director of Wholesale, including evacuation and closure procedures, distribution, staff training and annual review; make operational closure and delay decisions in coordination with the Director of Wholesale \n, • Track and report operational KPIs (e.g. on-time delivery, order accuracy, storage utilization, truck utilization, safety incidents)\n, • Drive continuous improvement across Wholesale operations, setting standards for and approving operational SOPs developed by managers and operational leads\n, • Maintain operational reports and dashboards, with documented processes and a trained backup for each\n, • Manage the Wholesale operations budget and drive cost efficiency across labor (including overtime), fleet, equipment, supplies and services; provide input on the annual operations budget and operational cost reporting, and review and approve operations vendor invoices within delegated authority \n, • Collaborate with Wholesale Director, Facilities Manager, Safety and Risk Management Senior Advisor, and Fleet Administrator to ensure compliance with OSHA, USDA, DOT and any other relevant agency rules and regulations related to Wholesale operations\n, • Ensure a comprehensive warehouse safety program is in place and enforced, compliant with OSHA, covering safety techniques, PPE, equipment certification, hazard communication, emergency response, equipment and workplace safety inspections and recordkeeping including safety data sheets and incident reports\n, • Review all accidents and incidents and implement proper corrective actions and report to the Director of Wholesale and Senior Advisor, Safety and Risk Management\n, • Perform regular spot checks to ensure adherence to food safety protocols (HACCP, temperature logs), hygiene standards, and workspace safety practices with the Warehouse Manager serving as the facility’s PCQI.\n, • Partner with Facilities Manager and Safety and Risk Management Senior Advisor on fire and life safety testing and inspections in Wholesale areas; ensure egress and sprinkler clearances are maintained, deficiencies are corrected and staff trained on safety and emergency procedures\n, • Develop and implement shrink policy, tracking, analyzing, and reporting on shrink / spoilage rates to reduce food waste \n\n Required Qualifications \n\n • Five plus (5+) years of wholesale food distribution, warehousing or logistics experience\n, • Five plus (5+) years of experience in staff management, PIPs, professional development and performance reviews \n, • Demonstrated experience with managing operations budgets and controlling costs\n, • Demonstrable steady leadership and team management skills.\n, • Excellent communication skills and proven ability to communicate with people from diverse backgrounds and knowledge levels\n, • Ability to manage concurrent projects in a fast-paced team environment\n, • Strong interpersonal skills and willing to work with people from diverse backgrounds \n, • Professional proficiency with Microsoft Office products, Google Workspace products, and other ERP, routing, communications, workflow management, and project management applications\n\n Ideal Qualifications \n\n • Ability to speak a second language, ideally Spanish \n, • Knowledge of regional food systems, social enterprises, and food business \n, • Experience in a union environment\n, • Valid NYS Driver’s License with clean driving record is a plus but not required \n, • Experience in the nonprofit sector\n\n Schedule \n This full-time position has a work schedule of Monday-Friday 9am to 5pm, 35-40 hours per week and requires occasional flexible hours including early mornings, evenings, and weekends. \n \n Compensation \n The position is exempt, full-time and salaried. It pays $100,000 - $110,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is not union eligible/a part of the bargaining unit. \n \n Location \n This is an on-site position based at GrowNYC’s warehouse in Hunt’s Point Bronx. The role may require occasional meetings at our downtown Manhattan office and off-site visits to customer and partner sites.

Marketing Manager \n Paperchase | New York, NY \n \n About Paperchase \n Paperchase runs accounting and financial operations for some of the best restaurants in the world, from instantly recognizable QSRs to Michelin-starred chefs. We work with more than 3,000 restaurant clients across the US, UK, and Middle East, with a team of about 1,200 people worldwide. That gives us an unusually close view of how restaurants make and lose money, and we want more of the industry to hear what we know. \n \n The role \n We’re hiring a Marketing Manager to lead content and thought leadership at Paperchase. You’ll turn our data and expertise into research, articles, and case studies that restaurant owners and finance leaders read and trust. Then you’ll make sure that work reaches them. You’ll report to the Director of Brand Development and work closely with our growth marketing team. \n \n This is a rare chance to make a big impact early. We’re rolling out a new brand, and the person in this seat will have a large hand in shaping the Paperchase voice. You’ll have a lot of freedom to choose what you write about, and plenty of room to grow with the company. \n \n We’re looking for someone with hustle. You go looking for the story, chase down the data and approvals yourself, and bring ideas forward before anyone asks. \n \n What you’ll do \n Content and thought leadership (about 55%) \n\n • Turn Paperchase data into original research, thought pieces, and case studies on hospitality finance\n, • Own the editorial calendar, voice, and quality bar across our content channels\n, • Find the stories worth telling and pitch them\n, • Interview clients and internal experts, then draft, revise, and secure approvals through to publication\n, • Write and manage LinkedIn content for our executive leadership\n, • Help our finance experts build recognized public voices\n\n \n Distribution and amplification (about 25%) \n\n • Package content into gated assets and campaigns that generate demand\n, • Extend every major piece across LinkedIn, social, our newsletter, sales materials, and press\n, • Write content built to perform in search and AI answer engines\n, • Run the social calendar and direct our marketing intern on day-to-day social\n, • Create enablement content with our sales and growth marketing teams\n\n \n Events (about 15%) \n\n • Coordinate our events program of roughly 20 events a year: logistics, registration, travel, sponsorship deliverables, and vendors\n, • Turn events into content: speaker angles, on-site interviews, and recap pieces\n, • Report on results: attendees, leads, and follow-up\n\n \n General marketing support (about 5%) \n\n • Support the rollout of our new brand, including coordinating team and client gifting\n, • Manage freelancers on special projects, such as designing a new employee handbook\n, • Build and enrich data lists for marketing and outreach\n\n \n Across all of it, you’ll brief our in-house designer and a bench of freelance specialists in design, copy, and video, and hold their work to our deadlines and standards. \n \n What you bring \n\n • A real interest in restaurants and hospitality (required)\n, • 3+ years in content marketing, editorial, or communications\n, • Experience interviewing people and writing case studies or features\n, • Experience ghostwriting or writing in someone else’s voice\n, • Writing samples with range and a point of view, ideally data-driven work where you found the angle yourself\n, • A track record of driving projects without being managed task by task\n, • Experience coordinating across many stakeholders to keep a project moving, from internal teams to clients\n, • Experience managing freelancers or agencies, and the judgment to assess work in disciplines you don’t do yourself\n, • A working knowledge of writing for search and AI answer engines\n, • An eye for the detail nobody owns yet\n\n \n Compensation: $75,000 to $85,000 base salary, plus benefits \n \n Location: New York City, on-site, 3 days a week \n Please include two or three writing samples with your application.

Job Description Company Overview With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC Health Department) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team. With grant funds from the Centers for Disease Control and Prevention (CDC), the NYC Health Department is undertaking an initiative to prevent, prepare for, and respond to the expanding multistate outbreak of Influenza A/H5N1 and strengthen readiness for any respiratory disease threat with the potential to result in large, disruptive outbreaks to communities. The selected candidate will be an employee of Public Health Solutions, a nonprofit organization which is the fiscal and administrative manager of the grant but will be supervised by the NYC Health Department. This is a grant-funded position ending in January 2027 The Division of Disease Control performs identification, surveillance, treatment, control, and prevention of 90+ infectious diseases. It is one of the largest Divisions within the Health Department with seven bureaus including the Bureau of Communicable Diseases. The Bureau of Communicable Diseases is responsible for the surveillance, prevention, and control of over 70 infectious diseases, including foodborne, waterborne, respiratory, zoonotic and vector-borne diseases. Within the Bureau of Communicable Diseases, the Community Outreach and Health Education Unit is a collaborative and cross-cutting team that is in development. The team works across diseases on planning outreach and engagement with communities impacted by infectious diseases and on developing health education materials for preventing and controlling infectious diseases. Job Description The NYC Health Department has an opening for an outreach coordinator and health educator. This position will help develop and foster relationships with members of the agricultural and animal health community in NYC and develop health education materials for various public and provider audiences. They will report to the Community Outreach and Health Education Unit lead. Duties • Coordinating health education initiatives related to avian influenza and respiratory diseases, in collaboration with the Respiratory Pathogens Unit, as well as assisting with initiatives on other diseases and conditions managed by the Bureau of Communicable Diseases (BCD) including foodborne, waterborne, zoonotic and vector-borne diseases., • Arrange and conduct in-person visits to poultry markets in NYC to develop and foster relationships in order to facilitate communication with owners and staff., • Establish and foster relationships with backyard flock groups in collaboration with partners at the NYS Department of Agriculture and NYC Parks Community Garden program,, • Explore ways to engage and share information with the public and people at high risk of exposure to infected birds or animals, and people at greater risk of severe disease., • Create materials for the provider community as needed to support rapid identification and appropriate testing of patients at risk of avian influenza testing,, • Working with disease subject matter experts to develop and implement theory- and evidence-based health education materials or initiatives with a focus on populations most at-risk for zoonotic and vectorborne diseases. Materials and initiatives may include instructional activities and other strategies to change individual health behavior, as well as contributing to bureau and agency driven organizational efforts, policy directives, mass media, and community-level programs., • Collaborating with subject matter experts in BCD to maintain disease specific webpages, fact sheets, and existing health education materials for both a public and provider audience., • Developing social media proposals that promote health using innovative, targeted, and timely posts. Evaluating metrics to inform future social media posts., • Understanding and addressing cultural differences, health inequities, and disabilities when creating content and materials. Qualifications: • Undergraduate or graduate degree in field related to health education., • Previous experience working in fields related to health education., • Capacity and willingness to travel within NYC and be in the field 50% of the time., • The ideal candidate for this position must be a pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines. Additional Desired Qualities • Experience developing health education material and performing outreach activities., • Experience with stakeholder engagement and project management., • Ability to effectively work independently as well as collaboratively and effectively on an interdisciplinary team., • Excellent communication (verbal & written) and interpersonal skills., • Desire to grow professionally, develop new skills, and willingness to explore novel approaches., • Experience working with the public health sector and coordinating projects involving multiple stakeholders., • Ability to prioritize and work in fast-paced environment with hard deadlines., • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint., • Fluency in Spanish, Mandarin, or Arabic. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing training and continuous opportunities for professional growth and development. Additional Information: • This is a temporary grant-funded position ending January 2027., • This individual must reside in the tri-state area (NY, NJ, CT) by their confirmed start date., • Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties., • This individual will be expected to work non-business hours during emergencies. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 35 Hours Per Week

Location: Charlotte, NC or Kennesaw, GA or Jersey City, NJ or Chicago, IL or Kennesaw, GA (3 days onsite & 2 days remote) \n \n Required Technical Skills \n\n • Strong hands-on experience with Avaya Communication Manager (ACM).\n, • Strong hands-on experience with Avaya Session Manager.\n, • Experience with Avaya Provision / Provision Site Administrator.\n, • 8+ years of Contact Center engineering experience.\n, • Extensive experience supporting enterprise Avaya voice and Contact Center environments.\n, • Strong knowledge of PBX/ACD, VoIP, SIP, and call routing.\n\n Key Responsibilities \n\n • Engineer, configure, administer, and support enterprise Avaya Contact Center and voice solutions.\n, • Support Avaya Communication Manager, Session Manager, and Provision environments.\n, • Develop and implement engineering plans for Contact Center solutions.\n, • Support call flows, vectors, adjunct routing, station administration, and trunk configurations.\n, • Configure and troubleshoot SIP and traditional ISDN/PRI trunking.\n, • Support VoIP endpoints, including H.323 and SIP.\n, • Work with SBC, IVR, CTI, call recording, and Contact Center integrations.\n, • Participate in Contact Center migration and implementation initiatives, including Avaya-to-Genesys Cloud migration.\n, • Develop project schedules, implementation plans, technical documentation, and status communications.\n, • Collaborate with cross-functional engineering teams in geographically distributed environments.\n, • Provide technical guidance and support during implementations and production troubleshooting\n\n \n More about Dexian* \n Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. \n Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. \n Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. \n Dexian | Unlock trajectory changing opportunities. \n Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Job Description The handyman role is to manage day-to-day building maintenance · Maintenance the building in top shape thru maintenance and inspections. · Responsible to create and implement proper schedules and checklists for preventative maintenance. · Coordinate with contractors to or repair crews for work that is outsourced. · Make sure that all work is properly completed on daily basis. · Complete and update status of all work Orders thru work order System · If the work order cannot be completed, update notes on work order software. · Maintains fresh paint on interior of the building. · Create compliance check log. · Maintains inspection logs for sprinkler systems, fire extinguishers. Elevators, and other building systems as required by city, state and federal law. · Conducts regular preventative maintenance on items throughout the interior and exterior of the building. · Create log for the above requirements. · Performs regular inspections of all common areas. · Keeps entrances, walkways and stairways clear of ice, snow, and debris · Be Disaster Ready - Take actions to deal with the results of delays, bad weather, or emergencies. · Inspect vacant units prepare them for rental. · Obtain and document all inspections and ensure quality of work prior to each inspection. · Maintain jobsite safety, health, and cleanliness · Verify all work is done in a good workmanship level. · Ensure project documentation and reports are complete. · Minimum twice a year, the apartment HVAC filters must be cleaned and changed. · Quarterly must change common area filters in rooftop. · Other duties as assigned by property manager. · Maintain inventory of all tools and supplies, prepare purchase order for supplies and tools in a timely manner for approval. · Review cleaning crews work and efficiency. · Maintain Licenses/certificates and FDNY qualified person required for the building. · Are responsible for Answering all emergency calls at your designated location. · Tools need to be safe guarded, neat, and organized always · MUST always clock in and out, even when responding to an emergency · All Overtime requests must be reported and approved by building manger writing · Must leave your workstation ready in case another handyman has to come in for emergencies. Required Knowledge, Skills, and Abilities Must have strong problem-solving skills. Must have S12 or S13 Certification Has the ability to perform basic repairs in electrical, plumbing, and mechanical systems. Has the ability to paint, plaster sheetrock and carpentry work. Must have good communication and interpersonal skills. Must have superior customer service skills. Must be detail oriented and have good scheduling skills. Must be proficient at safely using tools associated with the job. Has knowledge of building codes and safety standards as set forth by the state and federal governments have a valid S-95 Fire safety Certificate Must have a valid driver’s license. Must be able to lift heavy items. Must be able to maneuver in small spaces. Must be able to kneel and crouch or climb tall ladders. Work Environment Must be able to deal effectively with unruly or unhappy tenants. Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas. \nCompany Description If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted. If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description 71 Visuals is looking for an experienced, highly organized Installation Manager to oversee the day-to-day execution of our installation projects. This is a hands-on management position for someone who is comfortable coordinating multiple projects, managing internal installers and subcontractors, solving problems in the field, and keeping installation schedules and budgets on track. The ideal candidate is a strong communicator and natural problem solver who can anticipate issues before they become problems. Every day will be a little different, so we're looking for someone who can prioritize, make decisions, and keep projects moving. Key Responsibilities • Manage the daily installation schedule and coordinate manpower across multiple projects., • Communicate project requirements, schedules, changes, and expectations with our internal installation team., • Coordinate, schedule, and manage outside installation subcontractors., • Serve as the primary point of contact for installation projects requiring additional attention or troubleshooting., • Review upcoming projects to identify potential installation challenges before crews arrive onsite., • Perform field/site surveys, take measurements, document existing conditions, and provide accurate information back to our project management and production teams., • Review installation requirements and help determine the best approach, equipment, manpower, and timing for each project., • Manage installation project budgets and labor hours to ensure projects meet company expectations., • Monitor project progress and address issues that could impact schedule, quality, or profitability., • Find practical solutions when unexpected field conditions or installation challenges arise., • Coordinate installation logistics including equipment, access, deliveries, permits, subcontractors, and customer/site requirements., • Receive and coordinate courier or freight shipments when necessary., • Help kick off projects and ensure installers have the information, materials, drawings, tools, and expectations needed to be successful., • Communicate with Project Managers regarding installation status, field conditions, changes, and potential additional costs., • Document field changes, additional work, and conditions that may impact project scope or budget., • Maintain a safe, organized, professional installation operation., • Step into the field when necessary to support the team, troubleshoot an installation, perform a survey, or help keep a project moving. What We're Looking For • Strong organizational and scheduling skills., • Excellent communication skills with the ability to work effectively with installers, subcontractors, Project Managers, customers, vendors, and other departments., • Strong troubleshooting and problem-solving ability., • Ability to manage multiple active projects and changing priorities without losing track of details., • Comfortable making decisions and taking ownership of problems., • Good understanding of labor hours, project budgets, and job profitability., • Ability to read drawings, plans, measurements, and installation specifications., • Comfortable visiting construction sites and active installation locations., • Experience managing field crews, subcontractors, or construction-related projects., • Signage, graphics, construction, architectural products, millwork, exhibits, or similar industry experience is strongly preferred., • Valid driver's license and ability to travel to project sites as required., • Basic computer skills and the ability to work with scheduling and project management software. The Person Who Will Succeed in This Role You don't need someone standing over your shoulder telling you what to do next. You see an issue, take ownership of it, and work toward a solution. You're comfortable managing a schedule in the morning, talking with a subcontractor an hour later, performing a site survey in the afternoon, and helping troubleshoot an installation before the day is over. You understand that successful installations require planning, communication, accountability, and the ability to adapt when the unexpected happens. Most importantly, you take pride in seeing projects successfully completed. About 71 Visuals 71 Visuals is a full-service visual communications company providing custom signage, graphics, branded environments, fabrication, and installation services. Our projects require coordination between design, project management, production, fabrication, and installation. The Installation Manager plays a critical role in connecting those teams and ensuring the final product is successfully delivered and installed for our customers. Job Type: Full-Time Schedule: Monday–Friday, with flexibility for early mornings, evenings, overtime, or occasional off-hours installations when project schedules require it. Experience Preferred: Installation management, construction management, signage, graphics, architectural products, fabrication, or related field operations. \nCompany Description 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services. 71 Visuals has been in business since 1971. We are employee-focused and our team is the most important part of our success. Our expertise is in office interiors, retail displays, and event activations. Through our creative visual communication and unexpected signage approach, we achieve increased engagement with potential customers, employees, and the overall brand. It starts with solid designs from our design staff, who work closely with our production and installation team. Communication with the project management teams provides the very best in client services.

\n Job Title: Senior SAP Project Manager (S/4HANA & FICO) \n Location: Newark, NJ (Hybrid – 3 days onsite per week) \n \n About the Role: \n \n We are seeking a Senior SAP Project Manager to lead a flagship SAP S/4HANA migration and Finance Transformation program based out of our Newark, NJ office. In this role, you will bridge the gap between complex SAP FICO architecture and disciplined program governance. You will own the roadmap from business case through go-live, partnering directly with Finance executives, technical architects, and system integrators to deliver a seamless transition. \n \n What You Will Do \n\n • Lead End-to-End S/4HANA Delivery: Direct a large-scale SAP S/4HANA migration initiative from initial business case and planning through cutover and hypercare.\n, • Drive Finance Transformation: Partner closely with Finance stakeholders to optimize financial close processes, regulatory reporting, and audit controls.\n, • Master Project Controls & Forecasting: Build and maintain resource-loaded schedules, manage multi-million-dollar budgets, and track actual vs. planned performance.\n, • Deliver Executive Reporting: Provide transparent weekly status reports to leadership, tracking key Earned Value Management (EVM) metrics including ETC, EAC, SPI, and CPI.\n, • Govern Teams & Vendors: Lead cross-functional technical and business teams, manage third-party vendor deliverables, and proactively mitigate risks, dependencies, and bottlenecks.\n\n \n What You Bring to the Table \n\n • Proven Project Leadership: 10+ years of experience managing large-scale IT projects, including full-lifecycle SAP S/4HANA migration or transformation initiatives.\n, • Deep SAP Finance Expertise: Strong functional and technical command of SAP FICO across both ECC and S/4HANA environments, including hands-on experience with SAP Central Finance (CFIN).\n, • Financial Domain Acumen: Solid understanding of corporate finance operations, including financial close, compliance, audit controls, and regulatory reporting.\n, • Rigorous Project Governance: Hands-on experience building resource-loaded project schedules and managing project health using ETC, EAC, SPI, and CPI metrics.\n, • Location Commitment: Ability to work hybrid onsite 3 days per week in Newark, NJ.\n\n \n Nice to Have \n\n • PMP Certification or equivalent project management credentials.\n, • SAP S/4HANA Finance Certification.\n, • Background leading Finance-focused S/4HANA transformations within a Big 4 consulting firm or large enterprise environment.\n\n

Simone Development Companies is a full-service, privately held commercial and residential real estate investment and development company with a distinguished resume and reputation established over five decades. As a full-service developer, we have the ability to rapidly move any project through site selection, acquisition, financing, construction, leasing, property management and maintenance. The core principles that define the Simone organization are the stability, creativity and professional expertise of our management team; an aggressive long-term business plan; a commitment to excellence and tenant service; our close relationships with strategic partners, tenants, lenders, municipalities, and real estate professionals; a consistent ability to add value; and most importantly, our unwavering pursuit of visionary development. \n \n Simone Development Companies is seeking a Construction Project Manager to join the in-house Development Construction department. \n \n Duties and Responsibilities: \n\n • Manage RFIs, submittals, schedules, budgets, scope changes, and other project documents.\n, • Serve as the primary contact for clients, subcontractors, and stakeholders throughout the project.\n, • Conduct regular meetings with key stakeholders to report on project progress.\n, • Communicate project risks and propose mitigation strategies proactively.\n, • Initiate and coordinate critical project meetings with internal staff, stakeholders, and external parties.\n, • Maintain clear and effective communication with the project team.\n, • Develop and manage project schedules.\n, • Oversee construction progress and ensure updates are documented and reported.\n, • Expertly interpret and manage construction drawings and documentation.\n, • Outline and submit specifications as required.\n, • Collaborate with clients and stakeholders to define project scope and delivery methods.\n, • Apply knowledge of construction methods, materials, and industry standards to ensure quality and safety.\n, • Negotiate and manage prime contracts, subcontracts, and vendor agreements while protecting financial interests and fostering positive client relationships.\n, • Communicate effectively with internal and external parties, including customers and vendors.\n, • Manage the design process to ensure timely delivery of quality and budget-conscious documents.\n, • Create and validate financial forecasts for upcoming project activities.\n, • Develop bid packages and solicit proposals as per internal policies.\n, • Identify and address potential risks, developing strategies to mitigate their impact or capitalize on opportunities.\n, • Develop feasible phasing plans and schedules that meet end-user needs\n\n \n Essential Skills and Abilities: \n\n • Cultivate relationships within client organizations to coordinate work and make decisions effectively.\n, • Demonstrate exceptional organization, with the ability to oversee multiple projects concurrently.\n, • Possess strong written and verbal communication skills, along with a proactive and independent work ethic.\n, • Proficiency in Microsoft Project or Primavera P6, Microsoft Office Suite, and Bluebeam.\n, • Ability to comprehend ARCH & MEP drawings and reports, with a focus on identifying potential improvements for project implementation.\n\n \n Required Education & Experience: \n\n • Bachelor’s degree from an accredited institution in Architecture, Engineering, or Construction Management is preferred.\n, • Experience in lieu of a degree is acceptable.\n, • 7-10 years of relevant construction industry experience.\n, • Experience in interiors, mechanical, civil, or utility services.\n\n \n This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. \n \n Additional Comments on Working Environment \n\n • Must be able to lift, carry, push, pull a maximum of 50 lbs.\n, • Ability to walk the job site frequently, including climbing stairs and ladders\n, • Exposure to varying weather conditions typical of active construction sites\n, • Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone\n\n \n Equal Employment Opportunity Requirements \n It is the policy of Simone Development (SIMDEV) to provide equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity or expression (including transgender status), age, marital status, familial status, citizenship status, disability or genetic information or handicap or status as a Vietnam-era or special disabled veteran in accordance with all applicable federal, state and local laws. \n

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani, and A|X Armani Exchange. \n The Digital Marketing Manager is responsible for executing and optimizing digital marketing initiatives that drive traffic, customer engagement, and ecommerce sales across Armani's online business in the Americas. This role supports key marketing channels including Paid Search, Paid Social, Affiliate Marketing, Email, SMS, and other customer acquisition and retention programs. \n Working closely with internal teams, external agency partners, and global counterparts, the Digital Marketing Manager ensures campaigns are launched effectively, performance is measured accurately, and marketing investments deliver business results. \n \n Key Responsibilities \n \n Digital Marketing & Campaign Execution \n · Manage day-to-day execution of digital marketing campaigns across Paid Search, Paid Social, Affiliate, Email, and SMS channels. \n · Partner with global and local teams to ensure campaigns align with brand guidelines and commercial priorities. \n · Support development and implementation of seasonal marketing calendars, promotional campaigns, and product launches. \n · Monitor SEO performance and identify opportunities related to content optimization, site structure, metadata, and customer search behavior. \n · Monitor channel performance and identify opportunities to improve ROAS, customer acquisition, and overall marketing efficiency. \n · Research emerging trends, technologies, and partnerships that can accelerate ecommerce growth. \n \n Email & SMS Marketing \n · Oversee SMS marketing initiatives, including campaigns, automations, customer journeys, keyword programs, and performance analysis. \n · Manage newsletter planning, creative briefing, deployment, testing, and reporting \n · Support lifecycle marketing initiatives designed to drive customer acquisition, retention, and repeat purchase behavior. \n · Monitor campaign results and provide recommendations for ongoing optimization. \n · Partner with CRM, Retail, and Marketing teams to develop targeted customer engagement initiatives. \n \n Analytics & Insights \n \n · Track and report on digital marketing performance across all channels. \n · Analyze traffic, conversion, engagement, and revenue metrics using reporting tools and dashboards. \n · Create weekly and monthly performance reports and communicate key findings to stakeholders. \n · Identify trends, opportunities, and areas for improvement using marketing and analytics data. \n · Support forecasting and budget tracking activities as needed. \n · Identify actionable insights and provide recommendations to improve customer acquisition, engagement, and revenue. \n \n \n Innovation & Optimization \n · Champion testing, personalization, and continuous optimization initiatives to improve customer acquisition, engagement, and conversion. \n · Lead the development of AI Search and Discovery strategies, including Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), to enhance brand visibility across emerging AI-powered search and commerce platforms. \n · Partner with cross-functional teams to optimize content, data, and customer experiences for evolving search and discovery channels. \n · Evaluate emerging marketing technologies, automation capabilities, and AI-driven solutions to improve marketing effectiveness and customer experience. \n · Monitor industry trends and competitive activity, translating insights into actionable growth opportunities. \n \n Background/Experience \n \n Required \n\n • Bachelor's degree in Marketing, Business, Communications, or related field.\n, • 4-6 years of experience in Digital Marketing, Ecommerce, CRM, or Performance Marketing.\n, • Hands-on experience managing paid media, email marketing, SMS marketing, or affiliate programs.\n, • Strong analytical skills with the ability to interpret data and make data-driven recommendations.\n, • Experience working with external agencies and cross-functional teams.\n, • Strong organizational, communication, and project management skills.\n\n \n Preferred \n\n • Experience with Google Analytics 4, Google Ads, Meta Ads Manager, Salesforce Marketing Cloud, Attentive, Tableau, Power BI, or similar platforms.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with ecommerce KPIs including traffic, conversion rate, customer acquisition cost, and ROAS.\n, • Experience within luxury, fashion, retail, or consumer brands.\n, • Familiarity with attribution, testing frameworks, personalization, and customer lifecycle marketing.\n, • Experience supporting international or multi-brand ecommerce businesses.\n\n \n The selected candidate will receive a salary of USD $95,000 to $115,000, plus bonus eligibility. Final compensation will be based on relevant skills, experience, education, and certifications. \n

Job DescriptionACTUAL Job Title: Responsibilities: Allocate corporate iPhones purchased for CLIENT staff Create and manage users in the mobile voice recording portal to insure proper capture of ecomms Tag all iPhones with asset tags and enter mandatory device information such as serial number, phone number, brand/model, user GID into the Mobile Asset Tracking Database Enter mandatory device and deployment information into an existing project tracking spreadsheet Confirm by checking the Mobile Asset Tracking Database that each user being assigned an iPhone has Signed Off in the database and accepted delivery of the iPhone Check the messaging team s iPhone project data repository to confirm that users being assigned corporate iPhones have accepted the terms of the CLIENT iPhone user policy and mobile app usage terms Deploy iPhones to users after all CLIENT requirements have been met and the users is compliant Assist the iPhone recipients with any questions related to the iPhone and how to set up the services being provided by CLIENT Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues Work with the Customer Relations Management staff to review service delivery and ensure that all issues affecting users are addressed and documented Escalate deployment issues to their line manager. Their line manager will escalate accordingly Qualifications: Minimum of 2 years of IT or business experience Ability to work with employees at every level of an organization. College diploma in Computer Science would be considered an asset Organized, task-oriented individual who is able to follow up on any request until completion. Ability to lead discussions to evolve the current processes (Goal is to standardize the processing) Excellent written and verbal communication skills Sense of ownership & organization is key to success Follow the Bank's methodologies. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description The Senior Electronic Trading Specialist role is a mid-level individual contributor position in the Electronic Trading Services team based in Boston (or NY), responsible for managing all aspects of Linedata clients' electronic trading needs, including but not limited to project management, certification and configuration of the Linedata OMS, client and broker relationship management and telecommunications provisioning. Additionally, the Senior Electronic Trading Specialist will provide application issue escalation for 1st tier Production Services team and visit clients from time to time. This position will require some weekend availability for maintenance, upgrades, and other potential project related work. Essential Duties/Responsibilities Technical account management of assigned Linedata ETS clients; ensure high level of service delivery and client satisfaction. Manage onboarding and certification process for existing and new Linedata ETS clients. Gather and analyze client requirements; create FIX specification and workflow design. Configure and test FIX connectivity between Linedata trading systems and client trading partners. Provide 2nd line support for all FIX issues to Linedata ETS clients and Linedata Helpdesk. Work closely with internal Linedata teams to drive new trading functionality and bug fixes to completion. Perform FIX certifications with all requested FIX endpoints including liquidity of all partner integrations (broker algorithmic interfaces, etc.). Work on related projects as designated by manager (internal projects, assistance to other groups within Linedata, etc.). Participate in team and company initiatives (attend weekly meetings and report back to team, contribute to internal projects to improve productivity and learning, assist in training, etc.). Requirements Bachelor’s degree preferred. 5+ years of experience in a financial services or software client support environment, preferably supporting OMS/EMS platforms. Candidates must be ambitious, self-driven, and looking to work in a fast-paced environment. Ability to quickly and confidently assess risks, and associated urgency as it pertains to deliverables/tasks as they arise. Ability to thrive in a collaborative and team driven environment. Strong problem solving and troubleshooting skills. Excellent oral and written English language communication skills. Required exposure to buy-side investment and trading applications specifically Order and Execution Management Systems. Knowledge of IT infrastructure and Windows OS in a support related setting. Solid business acumen and awareness of trading/portfolio management/trade operations implications of decisions. Ability to function in an environment that requires flexibility, good judgment and sound decision-making based on limited information and/or extreme conditions. Ability to work during non-standard business hours including public/market holidays as needed. Required Technical Skills Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts is required. Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS. Preferred Technical Skills Ability to write and interpret complex SQL queries. Working knowledge of database access and management tools, such as SQL Server Management Studio. Compensation & Benefits The on-target earnings (OTE) for this role are expected to range from $105,000 to $140,000, including base salary and variable pay. Final compensation will be determined based on several factors, including the candidate’s experience, qualifications, geographic location, and market expertise. Comprehensive benefits: health insurance, retirement plans, paid time off, and wellness programs Linedata regularly reviews compensation programs to support equity, reward performance, and reflect evolving market conditions. Commitment to Diversity: We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities. Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description The ideal consultant will have at least seven years of experience designing, managing, and supporting enterprise virtual desktop environments. The Senior Virtual Desktop Engineering Consultant will contribute to the strategy, architecture, design, implementation, and ongoing management of the firm's virtual desktop infrastructure across on-premises and cloud platforms. This engagement will also help shape the firm’s future end-user computing strategy by evaluating, recommending, and implementing technologies that support business objectives, including the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS. The successful consultant will be an enthusiastic problem solver who is comfortable working in a fast-paced environment and can quickly become productive within a complex enterprise infrastructure. Strong communication and collaboration skills, sound judgment, and a positive approach toward team members and internal customers are essential to success in this engagement. Responsibilities: • Serve as a senior consulting engineer within the virtual desktop architecture team, helping ensure the performance, reliability, security, and continuous improvement of the environment., • Provide immediate full-time engineering and operational support for active Citrix and AVD ticket queues, escalations, platform migrations, and improvement initiatives., • Actively manage and work operational ticket queues, including incidents, service requests, problems, and escalations related to Citrix, Azure Virtual Desktop, Windows, user profiles, application delivery, and associated end-user computing technologies., • Prioritize and resolve operational tickets within established service-level expectations while balancing project, engineering, and platform-improvement responsibilities., • Partner closely with the Senior Manager and internal engineering teams to lead the architecture, design, implementation, and optimization of virtual desktop environments, with a focus on scalability, performance, resiliency, and security., • Support the strategy and execution of the migration from Citrix Virtual Apps and Desktops (CVAD) on-premises to Azure Virtual Desktop (AVD) and Citrix DaaS, while minimizing business disruption and maintaining an optimal user experience., • Evaluate and implement end-user computing technologies, including Azure Virtual Desktop, Citrix DaaS, FSLogix, Citrix User Profile Management, and related profile, personalization, and application-control solutions., • Rapidly assess the current virtual desktop environment, active initiatives, technical risks, and operational priorities., • Take ownership of assigned operational and engineering workstreams and deliver agreed-upon milestones during the engagement., • Work closely with Infrastructure, Network, Security, Application, Service Delivery, and other IT teams to design and deliver integrated enterprise solutions., • Troubleshoot and resolve complex technical issues involving virtual desktops, user profiles, application delivery, authentication, networking, performance, and end-user computing technologies., • Provide advanced engineering support for escalated issues involving virtual desktop platforms, Windows operating systems, enterprise applications, and related endpoint technologies., • Develop and maintain PowerShell scripts and other automation solutions to improve operational efficiency, consistency, monitoring, and reporting., • Create and maintain technical documentation, architectural diagrams, operational procedures, implementation standards, and documented recommendations., • Provide effective knowledge transfer to internal engineering and support teams throughout the engagement., • Participate in system upgrades, platform migrations, disaster recovery testing, maintenance activities, and other scheduled work outside normal business hours when required., • Provide technical guidance and mentorship to other engineers and support teams., • Communicate progress, risks, dependencies, and deliverable status clearly and regularly to management and project stakeholders. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required, or equivalent relevant professional experience., • Minimum of seven years of experience designing, managing, and supporting large-scale enterprise virtual desktop environments., • Strong experience with Citrix Virtual Apps and Desktops, including the architecture, administration, performance optimization, and troubleshooting of on-premises CVAD environments., • Experience with Azure Virtual Desktop and Citrix DaaS, including host pools, session hosts, application groups, workspaces, Cloud Connectors, resource locations, Machine Creation Services, application and desktop delivery, and hybrid deployments., • Strong knowledge of Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, image management, scaling, identity, networking, and profile integration., • Experience planning or executing migrations from Citrix Virtual Apps and Desktops on-premises to Azure Virtual Desktop and Citrix DaaS., • Strong knowledge of profile management and user-personalization technologies, including FSLogix, Citrix User Profile Management, and Ivanti Workspace Control, formerly AppSense., • Experience with application-control and endpoint-security technologies, including Ivanti Application Control and Windows Defender Application Control., • Familiarity with Nerdio Manager for Enterprise or similar management and automation platforms for Azure Virtual Desktop., • Extensive experience with Windows desktop and server operating systems, Active Directory, Group Policy, PowerShell, and enterprise automation., • Strong working knowledge of Microsoft Hyper-V and experience managing and optimizing virtualized infrastructure., • Working knowledge of Microsoft Azure and other cloud or virtualization platforms, including AWS and VMware., • Experience with Citrix ADC, Citrix Gateway, StoreFront, Delivery Controllers, Machine Creation Services, Provisioning Services, and Citrix Cloud integrations., • Demonstrated experience working enterprise operational support queues and independently troubleshooting, managing, documenting, and resolving incidents, service requests, problems, and escalations., • Ability to balance day-to-day operational responsibilities with concurrent engineering projects, platform enhancements, and strategic initiatives., • Demonstrated ability to enter complex enterprise environments and become productive quickly., • Ability to work independently, manage multiple workstreams, and deliver results with limited supervision., • Strong documentation, knowledge-transfer, and stakeholder-communication skills., • Prior consulting or contract experience in a large enterprise environment is preferred., • Availability to begin the engagement on short notice is highly desirable., • Strong analytical, troubleshooting, organizational, documentation, and communication skills., • Ability to manage multiple priorities and work effectively both independently and as part of a collaborative team., • Microsoft Azure Virtual Desktop and Citrix certifications, including CCP-V or CCE-V, are highly regarded. 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Job Description Onsite Tech Support - Manager JOB SUMMARY Onsite Tech Support - Manager is responsible for managing and overseeing a multi-regionally based Onsite Tech Support services team that can consist of Team Leads, Associates, Sr. Associates, interns, and consultants. The regions can consist of one office or multiple offices and be geographically dispersed. The Manager establishes technical priorities, standards and procedures, understands enterprise processes and ensures adherence to policy. The manager must be driven to deliver technology solutions to improve the operational environment and provide comprehensive recommendations to senior management. The manager will often meet with key agency stakeholders to recommend solutions and resolve critical situations. There will be active engagement in multiple projects across the enterprise and at local sites. The delivery and execution of the department's objectives and goals are also key deliverables. JOB FUNCTIONS Issues Management and Resolution • Identify, document, analyze and respond to critical events, • Manage crises requiring analysts from multiple teams to resolve, • Serve as an escalation point for IT and business issues, • Manage monitoring and resolution of AV issues for on-site equipment, such as boardroom AV equipment and meeting/event support Resource and Performance Management • Responsible for hiring and terminations, • Recommend promotions and organizational changes, • Develop and track capacity planning for team, • Responsible for coaching, mentoring and obtaining appropriate training, • Identify training and development opportunities to strengthen and/or grow skill sets, • Write performance evaluations and conduct reviews, • Prepare regular analysis of key metrics to track team performance, • Engage with third party vendors such as sourcing companies to fill positions Project Management • Ensure team project deliverables are on time and within the established budget, • Identify issues and raise concerns to the Project Management Office, • Attend project meetings as necessary Technical Consultation • Assist in developing long range strategy plans for technology and systems, • Assist in determining impact of new solutions and implementation, • Make recommendations to the business Communications • Communicate the overall status for the team, including projects, issue and operational status to audiences that include business area staff and IT management, • Effectively manage customer expectations, • Assist in developing and writing policies and procedures, • Develop and maintain close relationships with business contacts, • Approval of change controls via Service Now ticketing system, • Comfortable training small and large groups of people on new IT solutions Continuous Improvement • Gather knowledge of technology changes through training, conferences, books, journals, case studies, and product evaluations, • Identify areas of process improvement for the team, on projects, or for the business Work Schedule • Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed, • Must be available via cell phone for issue resolution and assistance after hours Travel • Local travel between sites is required, • Occasional travel to sites outside the local area may be required PERFORMANCE STANDARDS & EXPECTATIONS Education • Bachelor's Degree from an accredited university, preferably in Computer Science, Information Systems or equivalent program, or a proven track record of IT experience required. Experience • Minimum 6 years of IT experience, • Minimum 3 years IT management experience, • Experience managing an IT operations team, • Experience managing a portion of an IT budget, • Experience implementing ITIL best practices, • Experience managing projects that require interaction with business sponsors and key stakeholders Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $40—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Japanese IT company seeks a Engineer, Professional Services 1. Title of Job • Japanese Bilingual IT Engineer, Professional Services 1. Description of Responsibilities • Configure internal-office server, PC, network, telephony hardware, and software for customers., • Perform on-site installation of server, PC, network, telephony hardware, and software for customers., • Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers., • Provide supports of server, PC, network, telephony hardware, and software administration to customers., • Perform installation and troubleshooting at site. (Required business trip.), • Compose and issues work records and project records of installation and configuration for each customer., • Report and archive actual solution and countermeasure of troubleshooting for future reference., • Report the status of each project and troubleshooting progress to your team/project leader., • Perform product research and market trend analysis as requested by your team leader., • Draft proposal and/or quotation for customers as requested by your team leader., • Control projects, vendors and sub-contractors for delivery and completion of projects on time. < Technical Qualifications > • Maintain the following latest standards of technologies to provide appropriate IT-solutions to meet the customer's requirement., • Microsoft, Citirx, VMware and other major software vendor's product., • Cisco, Fortinet, Palo Alto and other major network vendor's devices., • Unix/Linux, Windows server operation and maintenance., • Security software and solutions for servers and PCs., • Local and Wide Area Network technologies., • Virtualization and storage technologies., • Proficiency in Japanese and English. 1. Reporting • This position reports to Manager, department of Professional Services. Others will be designated by President & CEO if necessary.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Computer and Information Systems Managers Type: Contract Compensation: $70–$110/hour Location: Remote Duration: 4–6 weeks Commitment: 20+ hours/week Role Responsibilities • Evaluate AI-generated project plans, technical standards, and incident responses for quality and accuracy., • Compare AI-generated responses based on operational soundness and technical rigor., • Review IT management scenarios involving system prioritization and vendor coordination., • Provide expert feedback on technical support and team assignments., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • 4+ years of experience in IT management roles such as IT Manager, IS Manager, or IT Director., • Experience directing activities across electronic data processing and information systems., • Ability to commit 20+ hours per week., • Strong written English communication skills. Start Date • Immediate Compensation & Legal • Task-based payment upon first task approval. Hourly payment for subsequent tasks. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionTitle: Mobile Device Deployment Technician Location: NYC, NY Duration: 12 months Payrate: $29/hr Responsibilities: • Allocate corporate iPhones purchased for staff, • Create and manage users in the mobile voice recording portal to insure proper capture of ecomms, • Tag all iPhones with asset tags and enter mandatory device information such as serial number, phone number, brand/model, user GID into the ‘Mobile Asset Tracking Database’, • Enter mandatory device and deployment information into an existing project tracking spreadsheet, • Confirm by checking the ‘Mobile Asset Tracking Database’ that each user being assigned an iPhone has “Signed Off” in the database and accepted delivery of the iPhone, • Check the messaging team’s iPhone project data repository to confirm that users being assigned corporate iPhones have accepted the terms of the iPhone user policy and mobile app usage terms, • Deploy iPhones to users after all requirements have been met and the users is compliant, • Assist the iPhone recipients with any questions related to the iPhone and how to set up the services being provided by, • Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues, • Work with the Customer Relations Management staff to review service delivery and ensure that all issues affecting users are addressed and documented, • Escalate deployment issues to their line manager. Their line manager will escalate accordingly Qualifications: • Minimum of 2 years of IT or business experience, • Ability to work with employees at every level of an organization., • College diploma in Computer Science would be considered an asset, • Organized, task-oriented individual who is able to follow up on any request until completion., • Ability to lead discussions to evolve the current processes (Goal is to standardize the processing), • Excellent written and verbal communication skills, • Sense of ownership & organization is key to success, • Follow the Bank's methodologies.

Job Description 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus. Industries Computer/IT Services Salary $65,000 - $75,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required At least 2 Years Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT currently have an opening for Helpdesk Engineer (TIER 2 level). This position assesses and troubleshoots computer support problems and resolves problems of users. We are looking for self-motivated, team-oriented and highly organized individuals with excellent communication. A work location will be at a client's site in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the escalation point from Tier 1 engineer to provide the troubleshooting for the users., 2. Very good knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets, follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, and troubleshooting for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user trainings at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. At least 2 years of experience in IT Helpdesk Engineer or a similar position. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any involvement of Project Management is a plus.

Job Description Industries Computer/IT Services Salary $60,000 - $70,000 Working Hours 9:00 am to 6:00 pm Monday to Friday but required to be flexible to stay late night as needed. Career Level Required Entry level Experience Required Experienced, Non Manager Education Required Bachelor's Degree Job Type Employee Job Status Full Time Exempt ====================================================================== Japanese IT company currently have an opening for Helpdesk Engineer (TIER 1 level). This position assesses and troubleshoots computer support problems and resolves problems of users. They are looking for self-motivated, team-oriented and highly organized individuals. A work location will be at a client's site mostly in NY/NJ area. In response to our client's request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client's needs. Please understand that the position will require flexibility on your part. PRIMARY RESPONSIBILITIES: 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email., 2. Good knowledge of Microsoft Windows OS (Windows10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database (basic skills are OK)., 3. Support users by using Helpdesk tickets system and follow-up with users., 4. Maintaining and creating technical documents, such as user manuals and procedures., 5. Software installations, configurations, troubleshoot for users., 6. Hardware (PC, Printer, etc.) setup, installations and configurations for users., 7. Needs to communicate with our vendor and manufacture for the new order, product replacement, and/or technical support from them., 8. Planning and conducts the user training at the client's site. KNOWLEDGE AND SKILL REQUIREMENTS: 1. Excellent skills of Microsoft OS and Office products., 2. Good PC knowledge and skills., 3. Basic Network and cloud knowledge., 4. Excellent communication skills. If you know Japanese, it would be a plus., 5. Excellent customer service skills., 6. Strong team orientation skills., 7. Must be authorized to work in the U.S. REQUIRED EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in MIS or CIS., 2. Entry level of experience in IT Helpdesk Engineer or a similar position is a plus. SUPPLEMENTARY QUALIFICATIONS: 1. Working experience in a Japanese company is a plus., 2. Any Microsoft Certification is a plus., 3. Any involvement of Project Management is a plus.

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description Summary The IT Service Delivery role is responsible for providing Level 2 technical support to employees and customers, diagnosing and resolving technical issues related to desktops, laptops, mobile devices, applications, peripherals, and network connectivity. The role ensures timely resolution of incidents and service requests, escalating complex issues to the appropriate technical teams when required. The position involves maintaining effective relationships with end users, providing regular updates on incident status, and collaborating with internal teams to improve service delivery and operational efficiency. Responsibilities also include documenting troubleshooting procedures, maintaining knowledge management resources, and ensuring compliance with established IT service management processes and standards. This is a 100% onsite role. This role requires traveling to multiple company locations to provide onsite technical support, resolve escalated issues, and support hardware deployments and refreshes. Responsibilities Provide Level 2 technical support for desktops, laptops, mobile devices, peripherals, applications, and other end-user technologies. Troubleshoot and resolve escalated incidents and service requests requiring advanced or onsite desktop support. Install, configure, upgrade, and maintain hardware, software, operating systems, and productivity applications. Support device deployments, hardware refreshes, equipment moves, additions, changes, and returns in accordance with asset management procedures. Document troubleshooting steps, resolutions, and recurring technical issues in ticketing and knowledge management systems. Collaborate with Level 1 support, infrastructure teams, application teams, and external vendors to resolve technical issues and restore services. Travel to various company divisions and work locations to provide onsite technical support, address escalations, execute technology deployments, and support business operations. Maintain flexibility to accommodate scheduled site visits, urgent onsite support requirements, and cross-divisional technology initiatives. Follow established IT service delivery procedures, operational standards, and customer service guidelines. Provide timely updates to management and end users regarding incident status, resolution progress, and outstanding issues. Requirements Requirements Role Expectations and Technical Competencies Demonstrate a strong understanding of technical concepts, principles, practices, and procedures relevant to IT service delivery and end-user support. Manage multiple projects of moderate complexity or contribute to specific components of larger projects. Work independently on routine assignments, with general guidance for new or unfamiliar tasks. Serve as a technical resource for less experienced team members and share knowledge to support team effectiveness. Present technical findings, project updates, and results during team meetings as required. Apply technical expertise, practical skills, and relevant training or certifications to resolve issues and support operational objectives. Reporting and Interaction Work under the guidance of a supervisor or project lead on assigned tasks and project components. Collaborate primarily with colleagues within the job family, while coordinating with other technical teams as needed. Seek technical guidance from supervisors, senior engineers, or other experienced technical personnel for complex issues. Typically report to a manager and contribute to team and organizational objectives through individual technical expertise and execution. Qualifications and Experience Bachelor’s degree with at least 5 years of relevant experience; or Master’s degree with at least 3 years of relevant experience. Equivalent relevant work experience may be considered in lieu of a degree. Relevant technical training and certifications are preferred, where applicable. Benefits $36/hr

Job Description About the Company & Role Our client is a leading global consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects. We're looking for a dynamic and motivated IT Network Support Level 2 Specialist to join our growing team. In a full-time, permanent role, you will initially be working on the Hudson Tunnel Project. If you're excited to build real‑world experience in a modern, cloud‑first environment, this role gives you the foundation to grow fast. You'll serve as a senior technical resource responsible for advanced end-user support, systems administration, endpoint management, network operations, cybersecurity support, and infrastructure project delivery. This position provides technical leadership within the IT support organization and serves as the primary escalation point for complex issues that cannot be resolved by Tier 1 support personnel. This role supports a fast-paced, multi-office environment with approximately 400 users across New York and New Jersey locations. The successful candidate will be expected to provide exceptional customer service while maintaining the reliability, security, and performance of the organization's technology infrastructure. The position requires significant hands-on involvement with Microsoft 365, Microsoft Intune, Cisco Meraki networking, cybersecurity tools, endpoint management, and vendor coordination. Responsibilities align with the support model described in IT staffing, Network Manager, and infrastructure transition discussions. The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. This is a milestone project that is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong technical skills in a supportive, team‑oriented environment. What You'll Do: Advanced Technical Support & Escalation Management • Serve as the primary escalation point for incidents unresolved by Level 1 personnel., • Perform advanced troubleshooting of Windows 11 workstations, laptops, mobile devices, printers, peripherals, docking stations, and collaboration technologies., • Troubleshoot Microsoft 365 applications including Outlook, Teams, OneDrive, SharePoint Online, and Exchange Online., • Support conference room technology, Teams Rooms, audiovisual systems, and executive meeting environments., • Provide white-glove support to executive leadership and VIP users., • Analyze recurring issues and implement permanent corrective actions., • Maintain ownership of incidents through resolution while ensuring effective stakeholder communication. Microsoft 365 & Systems Administration • Administer Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Microsoft Entra ID, • Manage user provisioning, deprovisioning, licensing, and permissions., • Configure and maintain security groups, distribution lists, shared mailboxes, and collaboration sites., • Support identity management, multifactor authentication (MFA), Conditional Access policies, and account security initiatives., • Assist with tenant administration and implementation of Microsoft best practices., • Participate in Microsoft 365 migrations, upgrades, and rollout activities. Endpoint Management & Device Administration • Administer Microsoft Intune and endpoint management platforms., • Deploy and maintain:, • Device compliance policies, • Configuration profiles, • Application deployment packages, • Security baselines, • Mobile device management (MDM) policies, • Manage Windows Autopilot deployments and device onboarding processes., • Support Apple Business Manager and iOS device enrollment., • Coordinate lifecycle management of desktops, laptops, mobile devices, and peripheral equipment., • Perform software packaging, deployment, patching, and update management. Network Operations & Infrastructure Support • Provide operational support for Cisco Meraki infrastructure, including:, • Switches, • Wireless access points, • Security appliances, • VPN connectivity, • Troubleshoot user connectivity, network performance, and infrastructure-related incidents., • Support office relocations, network hardware deployments, and technology refresh projects., • Monitor network alerts and performance indicators and escalate issues appropriately., • Assist in maintaining network documentation and topology diagrams., • Coordinate with network engineers, vendors, and service providers during maintenance and outage events. Responsibilities aligned with network support and infrastructure activities identified in staffing and infrastructure planning discussions. Cybersecurity Operations Support • Support cybersecurity initiatives and operational security programs., • Assist with administration and monitoring of:, • Microsoft Defender, • Microsoft Sentinel, • Endpoint Detection & Response (EDR) tools, • Vulnerability management platforms, • Security monitoring solutions, • Coordinate activities with Security Operations Centers (SOC) and managed security service providers., • Participate in security investigations and incident response activities., • Review security alerts and escalate threats according to established procedures., • Assist with remediation of vulnerabilities and implementation of security recommendations., • Support enforcement of corporate security policies and compliance requirements. Responsibilities reflect security monitoring and vendor management activities discussed in security operations communications. Operational Support & Service Delivery • Provide support coverage across multiple office locations., • Participate in onboarding and offboarding activities., • Configure workstations, user accounts, and technology resources for new employees., • Maintain inventory management and asset tracking processes., • Ensure timely resolution of support tickets in accordance with established service levels., • Coordinate with third-party vendors and managed service providers., • Participate in after-hours maintenance and support activities when required. Documentation & Continuous Improvement • Develop and maintain:, • Standard Operating Procedures (SOPs), • Knowledge Based articles, • Technical runbooks, • Infrastructure documentation, • Asset inventories, • Identify opportunities for automation and process improvement., • Recommend technologies and solutions that improve operational efficiency., • Contribute to IT policies, standards, and support processes. Leadership & Mentorship • Provide technical guidance for Level 1 support personnel., • Assist with training, knowledge transfer, and skill development activities., • Review escalated tickets and provide coaching on troubleshooting methodologies., • Promote a culture of continuous learning and customer service excellence., • Serve as a technical lead on assigned projects and initiatives. What You Bring: Experience • 6-8+ years of progressive IT support, systems administration, infrastructure support, or related technical experience., • Demonstrated experience supporting medium-to-large enterprise environments., • Experience serving as an escalation point for advanced technical issues. Technical Skills • Strong Microsoft 365 administration experience., • Advanced knowledge of:, • Windows 11, • Microsoft Intune, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • Experience supporting Cisco Meraki environments., • Experience with endpoint security, patch management, and vulnerability remediation., • Familiarity with cloud-first technology environments., • Experience using NinjaOne service management and ticketing platform. Preferred Qualifications • Microsoft Certified: Endpoint Administrator Associate, • Microsoft Certified: Administrator Associate certifications, • Cisco Meraki certifications, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation certification, • Experience supporting cybersecurity operations programs, • Experience working within regulated or compliance-focused environments Attributes We Value: • Customer Focus: Demonstrates professionalism, responsiveness, and commitment to exceptional customer service., • Ownership: Take accountability for issues and follow them through to resolution., • Initiative: Identifies opportunities for improvement and proactively implement solutions., • Problem Solving: Applies structured analytical thinking to diagnose and resolve complex technical challenges., • Communication: Effectively communicates technical information to both technical and non-technical audiences., • Collaboration: Works effectively with infrastructure teams, security teams, vendors, and business stakeholders., • Continuous Learning: Maintains awareness of emerging technologies, industry trends, cybersecurity threats, and best practices. Who You Are • Proactive: You take initiative and look for ways to help., • Growth-oriented: You're excited to learn and expand your technical skills., • Accountable: You take ownership and follow through with care., • Team-First: You collaborate naturally and support colleagues at all levels. Why Join Us You'll join a team that values learning, mentorship, and collaboration. This role gives you the chance to work with modern tools, build foundational IT skills, and contribute to meaningful projects. You'll be supported by experienced professionals who want to see you grow — and you'll have the opportunity to make a real impact early in your career. If you're eager to learn and ready to take the next step, we'd love to connect. Platinum Global Talent Solutions is committed to providing equal employment opportunities to all qualified individuals. We refer candidates based on their qualifications and experience, without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.

Job Description About January Digital January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role Team January Digital is looking to fill a Director role for our agency team. This role requires deep past experience across the digital media landscape and you will be most successful if you have had hands-on experience in multiple channels. You will be the key leader in the strategic development of your client(s) digital media and how it relates to their business objectives. You will drive communication around industry thought leadership and be seen as a thought leader within your own team and for your own clients. An important part of this job is to be the main strategic lead with your client(s) to be knowledgeable about the industry around you which will help inform strategic goals, drive success through your team's operations and develop opportunities to enable growth. Inside January Digital, you will also have a role of overseeing and managing a team and are held accountable for the functions within your agency team. Responsibilities • Devise the vision to achieve client's strategic objectives through meaningful thought leadership., • Develop a deep understanding of each client's business and leverage data to deliver consistent results and guide growth opportunities to reinforce the agency's strategic value., • Build trust with clients by developing a standard of excellence around performance and brand marketing focused on predictable, data-correlated plans to meet business goals., • Demonstrate thought leadership by identifying key industry changes & evolutions, and emerging technology innovations to provide informed recommendations and propose solutions to clients proactively., • Drive account strategic success through development and management of short and long term goals, client growth opportunities, and oversight of complex deliverables including quarterly business reviews and annual multi-channel budget planning., • Lead management of client communication needs across the team and strive to exceed client service expectations., • Direct team operations to ensure successful delivery of media through development of effective cross-channel marketing plans, flawless campaign management, and data analysis with intent to provide data-led strategic recommendations., • Lead a team of employees to positive outcomes by providing thoughtful management, training in key areas, and fostering an environment for growth and development opportunities., • Lead strategic client relationship development and identify opportunities to achieve business growth., • Collaborate with senior leadership to problem solve company challenges and drive the achievement of company growth goals., • Produce strategies that deliver interoperability across online and offline channels where possible to meet measurement needs that reflect the omnichannel nature of the consumer journey. (through collaboration with internal analytics team and external partners), • Proactively work together across teams internally to drive agency development with new business opportunities., • Travel Requirements: This role requires up to 25% travel. Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media across digital channels – search (organic and paid), social, display, programmatic, and video, • 4+ years' experience managing multi-layered teams, • Strong hands-on expertise in Google Ads and Paid Social is required, • Understanding and demonstrated experience of performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs through the full marketing funnel and across marketing channels with a strong focus on e-commerce and retail clients preferred, • Experience with advanced measurement methodologies such as incrementality testing, media mix modeling, or similar frameworks is strongly preferred, • Experience managing large-scale media budgets (ideally $20MM+ annually), • Experience across affiliate marketing and brand media is a plus, • Proven ability to produce innovative multi-channel media plans and go-to-market strategies for complex clients - you are a strong strategic thinker, with the ability to translate quantitative and qualitative data and insights into innovative marketing strategies., • Analytically minded - you aren't afraid to dig in to troubleshoot issues and you're always thinking about ways to improve in order to drive retention of clients., • Strong project management skills with ability to prioritize and manage multiple initiatives simultaneously to meet deadlines., • Has a positive 'no task is too small' attitude and can-do mentality to drive teams forward., • Excited by digital marketing trends and inspired to enact best-in-class programs for clients., • Excellent team player with strong collaboration skills and ability to thrive in a fast-paced environment. You are agile in both leadership and execution., • Consistently demonstrates behavior in line with January Digital's core traits., • Agency or consultancy expertise and comprehensive business understanding in the retail, CPG, or technology landscape preferred., • Experience working with creative and development teams to produce and iterate digital assets preferred., • NYC-based or willingness to work from the NYC office in line with hybrid expectations preferred, • U.S. citizenship or permanent residency is required for this position. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The base salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to qualifications for the role, experience level, skillset, and specific work location. We expect the majority of the candidates who are offered roles at January Digital to enter the organization at a pay rate across this range and based on these factors, with room for internal growth through our annual merit increases. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-Hybrid

Job Description Location: Bronx, NY Employment Type: Full-Time, In-Person, 11-Month Position Reports To: Director of Career Programs & Partnerships Organization Overview Vertex Academies is a public charter International Baccalaureate World High School with a classical core in the heart of the Bronx. Our mission is to provide students with pathways for upward mobility while preparing them for the responsibilities of self-governance in a democratic republic. Everything we do is rooted in the four cardinal virtues: courage, justice, temperance, and wisdom. Our Lower Academy curriculum is designed to teach timeless truths in pursuit of the good, the true, and the beautiful. All students train in the seven classical liberal arts of the Trivium and Quadrivium, with explicit instruction and practice of logic, grammar, and rhetoric, choose between Spanish and Latin, and trace the development of the Western Tradition. Our Upper Academy provides students with rich options equal in rigor and stature: a Humanities-focused pathway with AP courses, or three different International Baccalaureate Career-related Programme pathways: Biomedical Science, Computer Science and Cybersecurity, and Montessori Early Childhood Education, all of which have real-world partners and result in an industry credential. At Vertex, our students have agency. Each day, they make choices about the kind of people they want to become, the lives they want to lead, and the society they want to build. It is our sacred duty to equip them with the knowledge most worth having, to sharpen their critical thinking, and to create a space where they grapple with diverse viewpoints, express cogent arguments, and engage in democratic discourse. Position Overview Vertex is building a broader, more sustainable model of career readiness that pairs the International Baccalaureate Career-related Programme with employer partnerships, internships, industry exposure, credential attainment, and workforce readiness. The Director of Career Programs & Partnerships leads that work and holds Vertex’s partner relationships. The Manager of Career Programs supports the Director and runs the program day to day. The Manager is responsible for the day-to-day operation of Vertex’s career programming. Working under the direction of the Director, the Manager turns partnerships and program design into well-organized experiences for students: placing and preparing students, coordinating logistics with partners and staff, maintaining accurate program records, and keeping students, families, and colleagues informed. The Manager also supports Vertex’s IB Career-related Programme, ensuring that students enrolled in the IBCP complete all programme requirements and that Vertex maintains the documentation the IB requires. The successful candidate is highly organized, follows through on details, communicates clearly with students and adults, and takes ownership of execution. Responsibilities Program Operations • Implement career programming in line with the goals, priorities, and quality standards set by the Director., • Manage the calendar, logistics, and communications for career days, site visits, guest speakers, industry panels, and networking events., • Coordinate transportation, permission slips, schedules, and supervision for all off-site experiences in every career pathway., • Support classes taught with outside providers, including teaching predetermined material, grading, creating and maintaining gradebooks, and supervising and managing classes when needed., • Manage teacher access to partner training and curriculum, such as Project Lead the Way., • Evaluate program implementation and recommend improvements to the Director. Student Placement & Support • Recruit, screen, and prepare students for internships, apprenticeships, job shadowing, mentorships, and other work-based learning opportunities., • Match students to opportunities based on their interests, readiness, and program requirements., • Monitor student attendance, conduct, and progress at placements, and address concerns promptly with students, families, and partners., • Lead student preparation in professional skills and workplace expectations before and during placements., • Guide students through structured reflection on their experiences., • Facilitate student inquiry and research into careers and industries. Partner Coordination • Support the Director in managing partner relationships; the Director remains the primary contact for partner organizations and leads all partnership decisions., • Coordinate the logistics of partner experiences, including schedules, placement details, site requirements, and student paperwork., • Work with site supervisors on day-to-day student matters, and keep the Director informed of any concerns., • Collect feedback from partners and site supervisors on student performance and program quality, and share it with the Director., • Support the Director in identifying prospective partners and preparing partnership materials., • Track vendor and partner deliverables, and flag issues to the Director. IB Career-related Programme • Monitor the progress of students enrolled in the IBCP toward completion of all programme requirements, including the Reflective Project, Service Learning, language development, and Personal and Professional Skills., • Maintain the system for documenting student IBCP requirements (e.g., language portfolios, Reflective Project essays) that the IB requires for evaluation., • Support the DP Coordinator with the administration of IB-mandated assessments for CP students., • Coordinate with the teachers and staff responsible for each component of the programme. Data & Records • Maintain accurate records of student participation, placements, credential attainment, and completion across all career experiences., • Collect and organize the data the Director needs to report on program outcomes to school leadership, the Board of Trustees, and external stakeholders., • Maintain required documentation, including placement agreements, permission forms, and site records., • Support the tracking of postsecondary outcomes for graduates. Communication • Communicate information about career programming and upcoming opportunities to students, families, and staff., • Provide information, guidance, and administrative support to students, colleagues, and other stakeholders., • Collaborate with counselors, academy leaders, and teachers to connect career programming with students’ academic and postsecondary plans.Qualifications Required • A bachelor’s degree, • Two or more years of professional experience in education, career readiness, workforce development, youth development, or program coordination, • Exceptional organizational skills and attention to detail, with a record of managing many moving parts at once, • Strong written and verbal communication skills with students, families, colleagues, and external partners, • Proficiency with spreadsheets and data tracking systems, • A deep, abiding belief in the infinite potential of our students, • An expansive sense of your own agency, • A hunger for feedback from all stakeholders and a commitment to continuous improvement Nice to Have • Teaching or advising experience with high school students, • Experience coordinating internships, work-based learning, or career readiness programs, • Familiarity with the IB Career-related Programme, • Experience working in urban or charter school settings, • Familiarity with New York City employers, workforce organizations, and higher education institutions This role is a full-time, in-person, 11-month position. Compensation and Benefits The salary range for this position is $67,000–$105,000, based on the Vertex teacher salary scale; the offer will be commensurate with the candidate’s years of experience and credentials. As an employee, you are eligible for a benefits package, inclusive of paid time off, paid holidays, and a retirement plan. Physical Requirements This role may require lifting and carrying items weighing up to 20 pounds unassisted, including assisting coworkers when needed. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, sitting, and looking at a computer screen for long periods at a time. Powered by JazzHR wAfCo5lnvs

Job DescriptionIT Director, Direct-Hire Location: New York City, NY (Maiden Lane / Wall Street) Work Model: Onsite 5 days a week for the first 60 days; transitioning to a hybrid model of 4 days onsite per week thereafter. Additional Locations Supported: Manhattan, NY; Irvine, CA; Miami, FL; PA About the Role We are seeking a hands-on, business-minded IT Director for our client to regain control of their IT operations, reduce the overdependence on outsourced vendors, and build a proactive, scalable technology function. In this role, you will be the strategic and operational leader of our technology environment. You will be tasked with stabilizing current IT operations, leading a secure cloud transformation, and driving the automation of manual legal and business workflows. The ideal candidate is a "straight-talker" who can bridge the gap between complex infrastructure concepts and practical business solutions, collaborating effectively with attorneys, support staff, and firm leadership. Key Responsibilities Strategic Leadership & Transformation • Develop and own a scalable technology roadmap that aligns with the firm’s growth and long-term vision., • Transition the IT department from a reactive support model to a proactive, service-oriented function., • Create and maintain comprehensive IT documentation, including application inventories, hardware/software update roadmaps, ticket tracking trends, and security action plans., • Provide clear, jargon-free reporting to firm leadership regarding IT priorities, project statuses, and systemic issues. Vendor & Operations Management • Take ownership of outsourced IT and cybersecurity vendor relationships, holding them accountable to SLAs and contract terms., • Bring critical operational knowledge back in-house to reduce over-reliance on external managed service providers., • Oversee daily IT operations, managing internal staff (including a long-tenured IT Manager and support personnel) while fostering a collaborative, accountable team culture. Process Automation & Systems Integration • Evaluate current disparate systems across multiple offices and implement a centralized, standardized structure., • Drive workflow automation to solve highly manual legal and administrative processes, including new matter intake, conflict checks, client/matter setup, and complex billing workflows., • Connect multiple existing applications to eliminate duplicate data entry and manual scanning/editing. Infrastructure, Cloud & Cybersecurity • Lead the firm’s transition to a secure, cloud-based infrastructure, leaning heavily into the Microsoft and Azure ecosystems., • Oversee infrastructure operations, ensuring high application visibility, reliability, and system performance., • Manage modern device management initiatives, including Intune and MDM/MAM deployments., • Ensure rigorous cybersecurity oversight, implementing necessary security actions following cyber assessments and penetration tests.Required Skills & Experience, • Balanced Technical Expertise: A blended background consisting of roughly 50% application engineering/management and 50% infrastructure oversight., • Cloud & Infrastructure: Proven hands-on experience driving cloud transformation, specifically within Microsoft Azure, Microsoft 365, Intune, and MDM/MAM environments., • Workflow Automation: Strong background in systems integration and business process automation, ideally within a legal or professional services environment., • Project Management: Demonstrated ability to run technical project delivery. (PMP certification is a plus, but practical delivery experience is required)., • Vendor Negotiation: Strong track record of managing enterprise vendors, auditing contracts, and ensuring firm-first accountability., • Helpdesk Management: Experience modernizing helpdesk/ticketing systems, implementing preventative maintenance, and tracking issue trends. Powered by JazzHR Cb4n2rHCwg

Job DescriptionThe Paratransit Operations Manager will manage the day-to-day responsibilities and process of the Paratransit team. They will train, support, and provide guidance to team members. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings.$86,000 - $95,000 based on experienceMajor Responsibilities • Manage the activities of Paratransit team., • Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning., • Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team., • Assess the skills and skill levels necessary to achieve work objectives., • Conduct midyear and year-end performance appraisals, providing regular feedback on their performance., • Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses., • Mentor team's procedure and conduct when auditing and interacting with the field to ensure delivery evokes compliance and success., • Manage new hire onboarding, that it is rolled out efficiently and with proper understanding of the team and company goals., • Assign standards and deadlines to team for projects or operational improvement efforts. Minimum Education or Certifications Required • 4-year degree or equivalent work experience. Minimum Experience or Skills Required • Prior management experience preferred, • Project management skills preferred, • Previous customer support experience preferred, • Transportation logistics preferred, • Very strong analytical skills required with proven ability to break complex problems into simple components, demonstrated ability to effectively and enthusiastically lead change, demonstrated ability to manage conflict, • Excellent communication skills required Physical Requirements and Working Conditions • Incumbent must be able to move about the office; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Job Description Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. The Role: Assistant Manager, Retail Operations: The Assistant Manager of Retail Operations reports to the Store Manager and is responsible for executing operational standards in their Reformation store location. The Assistant Manager of Retail Operations will help standardize processes and execute strategies for project management, budget management, and internal reporting. They will roll-up their sleeves to help drive real, sustainable implementation. The Assistant Manager of Retail Operations Manager is a big picture thinker and a hands-on doer; is smart, adaptable, collaborative, and comfortable working with all levels in the store and HQ Leadership. This is a great role for a motivated self-starter looking to gain a deep understanding of a vertically integrated fashion business and managing the challenges that come from a quickly growing company. The ideal person is willing to pitch in anywhere there's an opportunity--big and small--even if it is outside of the normal job responsibilities. What You'll Do: • Partners with cross functional teams to ensure execution of applicable policies, procedures, and updates, • Implements, maintains and continuously manages suitable tools and metrics to support project effectiveness while aligning with the growing and scaling needs of Reformation, • Executes and maintains business processes, best practices, and other documentation, • Interfaces regularly with key cross-functional partners to solicit, evaluate and filter feedback to ensure teams' perspectives and needs are included in decision-making, • Develops compelling, insightful recommendations through data, analysis and qualitative learning, • Performs ad hoc analysis and business operations reporting, • Supports budget management and reporting for store location, • Identifies and prioritizes the company's strategic initiatives and serves as change agent, • Partners with Store Manager and Corporate Field Leaders to develop framework for tackling complex business problems, and works to achieve critical business goals Retail Operations • Continually improve operational systems, processes and policies – support better management reporting, information flow, and organizational planning, • Maintain Standard Operating Procedures and supervise all finished goods inventory moves and transfers including allocations/receiving, inventory adjustments, RTVs, damages/defects. Inventory Control / Loss Prevention • Run variance reports, audits, and support annual physical inventories, • Oversee regular inventory counts; monitor and assist with monthly cycle counts and inventory reconciliations in stores, • Help teams meet shrink goals by executing Loss Prevention standards, and conducting Loss Prevention awareness training. People Management/ Training • Maintain a Retail Operations training guide, • Provide digital and on-site training as needed to maintain efficient and knowledgeable operations competencies in store Reporting / Communication • Effectively present information and respond to questions from retail, DC, and corporate teams, • Complete weekly and monthly inventory reporting, • Track operational metric performance on a weekly basis to ensure SLA compliance What You'll Bring: • 2-3 years experience in retail operations and retail management, • Experience working with a sales or retail organization and/or operationally intensive business., • Ability to work in a fast-paced and ever-changing environment, • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement, • Motivated to get results, and maintain the most accurate inventory possible., • Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong working knowledge of excel and google, • The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes, • High attention to detail, a proactive sense of urgency and ability to prioritize important work and meet deadlines., • Strong interpersonal skills to train, coach, and lead by example and the ability to interact effectively with diverse personalities., • Driven approach to take on new challenges with the self-motivation for your work and career that inspires others, • An effective and expedient problem-solver, strong business acumen with a keen attention to detail, • Positive attitude and feels there is no task too small and no task too large, • Strategic problem solver - assess the situation, identify opportunities, dependably execute, • Solution-oriented approach and ability to thrive in a fast-paced and fluid environment, as well as situations of ambiguity and uncertainty, • Understanding of Retail Labor Laws, • GSuite experience a plus Compensation: The wage for this full-time position is $50,000 - $70,000 per year. • Available to work a minimum of 40 hours per week, • Daily open availability across a full 7 day work week, • Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis., • We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here

Job Description January Digital is the Marketing Leadership Company. We solve business challenges through media excellence, strategic guidance, and actionable analytics. Our agency team handles full funnel media planning, execution, and optimization while our consulting team offers true strategic leadership for building successful marketing agencies. All our work is supported with a strong foundation of data and actionable insights which ensure our clients are as successful as possible. As a company, our motto is to build a company that improves the lives of our clients, our people, and the world around us. We support this mission through a number of efforts including our WORKS program. Good Works is our philanthropy program that ensures we have an outsized impact on our surrounding communities through financial and volunteering efforts. Our Well Works program focuses on the mental, physical, and spiritual health of our employees through required minimum PTO, an annual wellness stipend, fully paid health care, fully paid counseling services, extended parental leave, and much more. Between our work and our culture, January Digital has been recognized more than 125 times, including being named a Best Place to Work by INC four times, Dallas Business Journal three times, one of Ad Age's Best Places to Work in 2025 and 2026, a 2024 NRF Partner of the Year, a seven-time INC 5000 fastest growing company, and numerous awards for our tactical and strategic excellence with innovative partners like Carhartt and Steve Madden. Our Team is AI-enabled At January Digital, we combine deep expertise, creativity, and AI innovation to deliver meaningful results. Our team advances through continuous training that keeps us and our clients ahead. We seek candidates with proven AI skills in developing and refining AI inputs, effective use of key tools, and the ability to apply AI to real business challenges. Equally important are sharp critical thinking and a commitment to using AI responsibly to create lasting impact. About the role January Digital is looking to fill a Director, Growth role for our team. Reporting directly into the VP, Client Services this role requires a growth minded individual with excellent communication skills and prior expertise executing across the digital landscape. You will be responsible for executing, managing and communicating successful outcomes for a client's digital marketing portfolio. Managed channels include: paid search, paid social, programmatic display, video and retail media / marketplace advertising (Amazon, Instacart, Roundel). A successful Growth Team Account Manager has the ability to focus on and communicate the core elements of multi-channel management, execution, strategy and analysis. Responsibilities • Fully manage paid media across relevant channels (paid search, paid social, video, display, programmatic, amazon, instacart, roundel, retail marketplaces) with responsibility for analysis and optimizations based on client goals., • Manage and mentor a team of two Growth Account Managers and be responsible for their career development., • Manage a portfolio of multiple client accounts simultaneously, each operating at a different service tiers, adapting oversight, cadence, and resourcing account by account., • Formulating paid media strategies for client businesses, including new test recommendations and optimizations that align with the clients' objectives., • Stay ahead of emerging, AI-driven discovery channels, including Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and answer-engine visibility. This is a growing area across the agency and already active work on accounts., • Lead client calls and serve as the primary day-to-day point of contact for assigned accounts., • Oversee and quality-check the Account Management team's campaign planning and tactical execution across paid media channels, ensuring work aligns with strategy and client goals., • Manage workflow and coordinate closely with Traffic/Operations teams to ensure projects move efficiently and deadlines are met., • Oversee project management across campaigns, ensuring deliverables are organized, prioritized, and executed on time., • Support the expansion of client engagements beyond paid media, including areas such as affiliate marketing, incrementality testing, forecasting, and creative strategy., • Collaborate cross-functionally to connect channel performance with broader marketing initiatives and client goals., • Ownership of analysis and reporting on client campaigns., • Oversee the Account Management team's ad delivery and optimizations, ensuring fluid, high-quality execution across channels to meet client goals., • Ownership of day-to-day client communications., • IGuide and quality-check ad copy developed by the Account Management team, ensuring it is tailored to each client and adheres to their specific guidelines for brand voice., • Build trust with clients by managing project deliverables, delivering flawless multi-channel tactical activation of marketing campaigns, and setting clear expectations internally., • Staying on top of the latest trends in media and in client industries and presenting these findings in internal meetings and to clients., • Helping lead audits and RFPs to win new business, • Travel Requirements: Must be able and willing to travel between NY & Dallas offices and to client and other company meetings within the U.S., as needed. Qualifications • 9+ years' experience in managing paid media in digital channels – search (organic / paid), programmatic, affiliate, social, display, and video., • 4+ years' experience managing multi-layered teams, • Proven ability to produce informed investment recommendations and campaign launches for a variety of advertising clients., • Experience managing client relationships and leading strategic and tactical conversations with stakeholders., • Strong understanding of paid media planning and execution. 360°ree; marketing perspective with an understanding of how channels such as earned and owned media connect with paid media efforts. • Familiarity with incrementality testing and advanced measurement frameworks., • Excellent project management and organizational skills with the ability to manage multiple workflows and stakeholders., • Comfortable collaborating across teams to support integrated marketing strategies., • Experience with performance media principles - driving positive ROAS, maximizing lead generation and marketing subscription-based programs., • Strong knowledge of paid search platforms, paid social platforms, Google Analytics., • Excellent project management skills with ability to prioritize and manage multiple tasks simultaneously to meet deadlines., • Sold knowledge of Microsoft Excel and PowerPoint applications, Google work products, and other business tools (Slack, Airtable, etc.), • Has a positive attitude and can-do mentality., • Continually seek innovative and breakthrough ideas, approaches, and solutions, • Creative and analytical skills with the ability to take direction well, learn/develop new skill sets, problem solve, and take on new challenges while paying strong attention to detail. Benefits & Perks • Competitive and equitable pay, 401k matching, and bi-annual bonus eligibility, • Flexible PTO and Half-Day Fridays, • Philanthropic Efforts and Paid Time Off to Volunteer, • Fully covered medical, dental, and vision insurance, • Annual Wellness Stipend, • Currently a hybrid work environment with stunning NYC & Dallas offices, • Suite of parental benefits, including generous paid leave, 529 scholarship fund, Milk Stork, and fully stocked mother's room January Digital is committed to providing our employees with flexible work options that allow them to balance their professional and personal responsibilities. As such, we offer a hybrid work policy that allows employees to divide their time between working in the office and working remotely. Under this policy, employees are required to work in either our Dallas or NYC office at least 5 days per month, however you are welcomed to come in as often as you'd like! These days will be determined by your manager and/or team. The salary range for this role in New York City is $135,500 to $165,000, depending on experience. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes a bi-annual performance bonus, free health insurance, annual wellness stipend, company 401k contribution, & more. January Digital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a Manager, Launch Operations (East Region) to oversee hundreds of regional site launches and ensure operational readiness from contracting through post-launch monitoring. In this highly cross-functional role, you will partner closely with Local Operations, Sales, Business Development, Product, and Tech teams to maintain real-time visibility into deployment progress, ensure alignment across leadership, and hit crucial launch timelines. Your work will directly impact individual and enterprise onboarding, shape new product features, and drive subscriber conversion to deliver a seamless experience for our partners and members across the region. As a serial problem-solver, builder, and data-driven decision-maker, you thrive in ambiguous, fast-paced environments, comfortable digging into data, challenging standard operational methods, and turning chaos into structure to continuously scale operations. What you'll do • Oversee hundreds of new site launches across the East Region from contracting through post-launch execution, • Provide occasional in-person support on go-live days through required regional travel, • Manage budgeting and signage requests for your region, coordinating timely ordering with field teams to eliminate expedited shipping costs, • Own regional launch reporting for company leadership, maintaining a real-time pulse on project statuses, • Collaborate alongside Sales, Product, Tech, and Local Operations to keep all launch deliverables on track, • Partner with property managers, real estate partners, and internal operations to support comprehensive tenant and enterprise onboarding, • Educate and align field teams on new platforms, tools, and updated Standard Operating Procedures (SOPs), • Partner with Product and Tech to build automated tools and establish SOPs that eliminate manual operational work, • Leverage AI tools, Salesforce, and Trello to optimize data flows, maintain system hygiene, and streamline static workflows into high-output processes, • Deploy automated pre-launch email drip campaigns to drive subscriber conversion and user adoption What we're looking fo 5+ years of total work experience, with 3+ years in operations, strategy, consulting, or project management Demonstrated track record of managing complex, multi-site projects from contracting to post-launch execution • Proficiency or working knowledge of project management and CRM tools such as Salesforce, Trello, JIRA, and Tableau, • Experience using AI tools to optimize workflows, • Experience pulling data and owning operational metrics reported directly to executive leadership, • Proven experience deploying automated email campaigns to drive user or subscriber conversion, • Exceptional interpersonal skills with the ability to build trust across internal teams, external partners, and property managers, • Willingness to travel occasionally for critical on-site go-lives, • Passion for transportation, parking, mobility, logistics, or real estate technology, • Experience in a fast-paced tech environment Anticipated Base Salary: $90,000.00 – $120,000.00 annually. Actual base pay offered is determined by qualifications, years of relevant experience, skills, education, certifications, and geographic location. Base pay is part of Metropolis's total compensation package, which may include healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, bonus plans, and more. Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at recruiting@metropolis.io.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The world's largest advertisers are rebuilding their creator programs around performance. They no longer want campaigns alone — they want an always-on operating system: a center of excellence with the strategy, compensation model, a scaled casting engine, a new measurement framework, and the internal muscle to run it at scale. That is what you build. As a Creator Solutions Account Manager, you are a member of impact.com's Creator Strategy practice, designing and optimizing the most performance creator programs in the market. You work directly with brand teams and their agencies — diagnosing what they actually need beneath what they've asked for, translating ambiguity into roadmaps, and then standing up in front of a room and teaching others how to run it. You are equal parts strategist, executer, architect, creative, innovator, facilitator, and teacher. This is a client-facing, high-visibility role for someone who thrives in fast moving environments with demanding stakeholders, and wants to help define what performance creator marketing becomes over the next five years. What You'll Do: • Bring a working point of view on social and performance media trends, and pressure-test which ones deserve client investment., • Lead and manage the client relationship across a portfolio of accounts, from strategy and planning through to launch, optimisation, and reporting., • Analyse campaign performance and manage reporting, translating data into clear insights and strategic recommendations to optimise programs and support client growth., • Build creative strategies that focus on affiliate-optimized formats, translating what converts on performance rails into briefs creators can actually execute., • Bring a working point of view on social and performance media trends, and pressure-test which ones deserve client investment., • Develop breakthrough data-driven creator strategies, including campaign proposals, pricing recommendations, budget allocation, creator selection, and content formats that drive measurable performance., • Partner with clients as a trusted advisor, translating performance data into actionable insights, optimisation plans, and opportunities for program growth and expansion., • Proactively cultivate client relationships by building trust both within and outside of work settings, including hosting client strategy meetings, dinners, and activities that strengthen long-term partnerships., • Become an expert on impact.com and assist top clients with best practices and strategies utilizing the platform. This includes building strong relationships with Customer Success team members, • Work cross-functionally with Sales, Product, Customer Success, Marketing, and Community teams to align creator strategies with broader business goals, while managing budgets and timelines effectively., • Team Supervision & Client Handoff: Supervise Sr Associates and Leads activities, ensuring consistent operational excellence. What You Bring: • Completion of your free Getting Started with Influencer Partnerships Certification on PXA is advantageous, • 5+ years of experience leading integrated strategy and execution within creator marketing, affiliate marketing, paid media, or community-led programs., • Strong experience in a client-facing, consultative role, with confidence shaping complete strategy decks, influencing decisions, and driving account growth., • A data-driven mindset, with the ability to analyse performance metrics and turn insights into clear recommendations and scalable strategies., • Deep knowledge of the creator ecosystem across major social platforms, trends, and verticals such as fashion, CPG, parenting, wellness, or tech., • Experience building and pitching strategic proposals and campaign plans to senior stakeholders., • Integrated media experience with paid media, social media, and affiliate marketing delivers a holistic strategy to creator programs., • Experience with different measurement methods and models such as attribution, marketing mix modeling, brand health tracking, and lift studies., • A proactive, organised, and solutions-focused approach, comfortable managing multiple campaigns in a fast-paced environment., • Strong communication and relationship-building skills, with the ability to engage creators, talent managers, and senior clients., • Completion of the Getting Started with Influencer Partnerships Certification on PXA., • You're comfortable being handed a vague directive and returning with a clear roadmap, requirements, and stakeholder alignment., • Extensive knowledge across performance marketing, affiliate marketing, and creator marketing, and fluency in the SaaS platforms that power them., • Working proficiency with leading performance creator platforms such as LTK and ShopMy., • Expert-level public speaking. You can hold a room of senior marketers and make a complicated idea land., • Expert-level workshop design and facilitation — you know the difference between presenting and facilitating, and you're good at both., • Fluency in advanced marketing measurement: MMM, brand lift, sales lift, MTA., • Strong project management discipline across multiple concurrent, high-stakes engagements., • A process optimizer's instinct — you notice friction and fix it rather than routing around it., • A genuine appetite for teaching. The best outcome of your work is a client team that no longer needs you in the room., • Thought leadership: you're not just applying performance creator marketing best practice, you're inventing it Nice to have • Fluency in measurement technology and the vendor landscape behind it., • Hands-on experience with performance paid media., • Published writing, speaking, or original research in the creator or performance marketing space., • Agency experience Salary Range: $100,000.00 - $105,000.00 per year, plus an additional 20% variable compensation bonus and eligible to receive a generous Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LINewYorkNewYork

Financial Reporting Supervisor / Financial Reporting Manager \n Location: New York, NY \n Department: Finance \n Compensation: $145,000 – $190,000 \n\n • Financial Reporting Supervisor: $145,000 – $175,000\n, • Financial Reporting Manager: $165,000 – $190,000\n\n Employment Type: Full-Time | Exempt \n Reports To: Chief Financial Officer \n \n Plona Partners is partnering with an established, highly regarded law firm seeking an experienced Financial Reporting Supervisor / Financial Reporting Manager to strengthen and modernize its financial reporting and business intelligence capabilities. This opportunity is ideal for an accomplished law firm finance professional who combines extensive financial reporting expertise with strong technical capabilities, strategic thinking, and a demonstrated ability to improve reporting infrastructure. \n \n The successful candidate will play a key role in enhancing firmwide reporting across revenue, billing, collections, compensation, profitability, budgeting, and overall financial performance. \n Working closely with the Chief Financial Officer and cross-functional stakeholders, this individual will help establish more efficient reporting processes, strengthen financial data integrity, and provide actionable insights that support executive decision-making. \n \n The firm is open to candidates at both the Supervisor and Manager levels, with title and compensation determined by experience, technical expertise, and leadership capabilities. \n \n Key Responsibilities \n Financial Reporting & Business Intelligence \n\n • Oversee and enhance the development of firmwide financial and operational reports.\n, • Analyze key financial metrics, including revenue, profitability, realization, utilization, and collections.\n, • Develop reporting relating to attorney productivity, billable hours, missing time, and compensation.\n, • Oversee reporting involving WIP, billing rates, accounts receivable, and cash flow.\n, • Support partner compensation, origination, commission, and credit allocation reporting.\n, • Enhance financial statement reporting, including profit and loss, balance sheet, and cash flow analysis.\n, • Support annual budgeting, forecasting, and financial planning initiatives.\n, • Prepare executive-level reporting and analysis to support strategic decision-making.\n\n Reporting Strategy & Process Improvement \n\n • Evaluate existing financial reporting infrastructure and identify opportunities for modernization.\n, • Lead initiatives to streamline, standardize, and automate financial and operational reporting.\n, • Reduce manual reporting processes and improve reporting accuracy, consistency, and accessibility.\n, • Develop reporting standards, controls, and best practices.\n, • Identify reporting gaps and recommend enhancements to financial systems and analytical tools.\n, • Improve the timeliness and reliability of financial information provided to leadership.\n\n Financial Systems & Data Management \n\n • Utilize legal financial systems such as Elite 3E, Aderant, Iridium BI, or comparable platforms.\n, • Oversee the extraction, validation, and analysis of financial and operational data.\n, • Ensure consistency between source-system data and reporting outputs.\n, • Collaborate with IT and financial systems professionals to troubleshoot reporting discrepancies.\n, • Support improvements to financial data governance, reporting logic, and data integrity.\n, • Evaluate opportunities to leverage business intelligence and reporting automation tools.\n\n Strategic & Cross-Functional Leadership \n\n • Partner closely with the Chief Financial Officer and senior finance leadership on reporting strategy.\n, • Collaborate with Accounting, Billing, Finance, and IT to improve reporting workflows.\n, • Deliver actionable insights regarding profitability, realization, collections, and broader financial performance.\n, • Identify financial trends, operational risks, and opportunities for improvement.\n, • Present financial findings and recommendations to senior stakeholders.\n, • Coordinate reporting initiatives across departments and support the development of more effective financial reporting practices.\n, • Provide guidance and subject-matter expertise to colleagues involved in financial reporting activities.\n\n \n Required Qualifications \n\n • Minimum of five years of progressive experience in financial reporting, financial systems, or finance analytics within a law firm or professional-services environment.\n, • Extensive experience developing and enhancing financial and operational reports.\n, • Strong understanding of law firm financial operations, including revenue, billing, collections, compensation, and profitability.\n, • Advanced Microsoft Excel proficiency.\n, • Demonstrated ability to improve reporting processes and financial data accuracy.\n, • Strong analytical and problem-solving capabilities.\n, • Experience collaborating with senior finance leadership and cross-functional teams.\n, • Ability to translate complex financial information into clear, actionable business insights.\n, • Excellent written, verbal, and presentation skills.\n, • Strong organizational skills and ability to manage competing priorities.\n, • Proactive approach to identifying reporting inefficiencies and implementing solutions.\n\n Preferred Qualifications \n\n • Experience with Elite 3E, Aderant, or Iridium BI.\n, • Proficiency with Power BI or comparable reporting and visualization platforms.\n, • Familiarity with SQL, reporting cubes, and financial data models.\n, • Experience leading reporting optimization, automation, or financial systems enhancement initiatives.\n, • Background in law firm profitability analysis, budgeting, and financial performance reporting.\n, • Previous supervisory, managerial, or project leadership experience.\n, • Experience presenting financial insights to executive leadership.\n, • Demonstrated success improving reporting infrastructure within a sophisticated law firm environment.\n\n

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Platform API team builds the cross-platform APIs and abstractions that give the CrowdStrike Falcon sensor a consistent programming interface across Windows, Linux, and macOS. The team owns the foundational layer that separates feature development from OS-specific implementation, including threading, file I/O, hashing, work queues, and memory management. Every engineering team that builds sensor capabilities depends on this layer, so its quality and correctness directly shape how quickly and safely CrowdStrike can deliver protection to customers. The team's scope is growing. A central focus is building a shared platform for on-sensor machine learning inference runtime: a stable C API, backed by an isolated out-of-process service, that runs models on hardware-accelerated backends on each platform. This runtime will make inference-based threat detection as accessible to engineering teams as rules-based detection is today, and it will enable CrowdStrike to bring the next generation of AI-powered protection to hundreds of millions of endpoints. We are looking for a Senior Engineering Manager with deep systems expertise and strong organizational leadership to guide this team. You will own the technical roadmap, lead the inference runtime from early design through production delivery, make key decisions on API design and long-term compatibility, and build the partnerships needed for broad adoption across the sensor organization. You will collaborate closely with Windows, Linux, and macOS engineering teams, platform infrastructure teams, and partners in product and program management. What You're Stepping Into The Platform API team is at an inflection point. As the Falcon sensor continues to grow in capability and reach, a unified, well-tested platform abstraction layer has become essential to how CrowdStrike builds. Consolidating platform behavior across Windows, Linux, and macOS into a single consistent foundation will improve quality, performance, and delivery speed for every team that builds on the sensor. This is a multi-year effort, and you will own its roadmap, its strategy, and its execution. At the same time, the team is building one of the most significant new capabilities in the sensor platform: an on-sensor ML inference runtime designed from the ground up. The API design, execution model, and first production integrations are in active development now. Your leadership will shape how quickly CrowdStrike can deliver AI-powered detections to hundreds of millions of endpoints, and how easily teams across the company can bring new models to the sensor. If you are energized by building, this is your opportunity to shape a team's identity, expand its scope, and earn broad organizational trust through technical excellence. Your work will be visible across the entire sensor organization, and you will lead a team whose platform the rest of the company relies on every day. Location: This role is hybrid, requiring 2x days per week on-site at one of the posted locations. What You'll Do: Technical leadership • Set architectural direction for cross-platform API components, including threading, file I/O, hashing, work queues, and memory management, • Lead the architecture and delivery of the centralized platform for on-sensor ML inference runtime, including C API design for ABI stability and cross-language use, the out-of-process execution and sandboxing model, and backend selection and versioning policy across platforms, • Make critical design decisions on what is implemented once versus per platform, what runs in-process versus out-of-process, and how kernel-mode and user-mode constraints shape each component, • Drive consistent adoption of platform APIs through linting, automated code review, and clear usage guidance, so that standards scale across a large engineering organization, • Participate actively in design and code reviews, and develop a deep understanding of the team's API contracts, compatibility constraints, and failure modes Team leadership • Hire, coach, and grow engineers through honest, frequent feedback and genuine investment in their careers; lead the full recruitment process from initial contact through successful onboarding, • Build team cohesion, resolve interpersonal friction, and create an environment where engineers can do their best work, • Support your team through resourcing decisions, career development, and difficult conversations when they are needed Delivery and operations • Own project resourcing and workload, including knowing when to say no and when to defer; keep the team on track and adapt as priorities change, • Own the quality bar for everything the team ships; manage support escalations and build strong working relationships with the platform and partner teams who depend on your components, • Drive continuous improvement in end-to-end testing and validation for components with strict correctness and compatibility requirements, including tooling that lets engineers validate against the platform without building the full sensor, • Build a data-driven roadmap that uses performance telemetry and defect trends to prioritize work, and communicate investment needs and progress clearly to senior leadership Engineering Managers at CrowdStrike are hands-on technical leaders. You will not be expected to write code on the critical path, but you will need a deep understanding of the API contracts, compatibility constraints, and cross-platform systems your team owns. That understanding lets you troubleshoot effectively, give substantive feedback in code reviews, and redirect a design when it is heading the wrong way. It also makes you a trusted advisor to leadership, able to represent your team in cross-functional discussions and turn complex technical tradeoffs into clear recommendations. What You'll Need • Proven experience managing software engineering teams, built on a strong foundation as a software developer, • Hands-on background in low-level systems software, with deep expertise in C and/or C++ in both user-mode and kernel-mode environments, • Strong grounding in API and interface design, including interface clarity, ABI stability, backward compatibility, and managing the downstream impact of breaking changes across a large codebase, • Cross-platform experience across Windows, Linux, and macOS, with the ability to reason about portability, behavioral consistency, and platform-specific constraints, • Familiarity with out-of-process architecture patterns, including sandboxed service isolation, inter-process communication (IPC), and the performance tradeoffs of crossing process boundaries, • Experience owning production software at scale, with a clear understanding of the cost of correctness regressions on software that runs continuously on customer endpoints, • Strong design and problem-solving skills, a genuine passion for engineering excellence, quality, security, and performance, and the ability to raise those standards across a team, • Demonstrated success mentoring, coaching, and developing engineers, • Experience leading distributed teams while maintaining trust, velocity, and clarity, • Strong cross-functional collaboration skills, with a track record of building credibility and influence across engineering, product, and program management, • Clear, direct communication at every level, from individual contributors to executive leadership, • Intellectual curiosity and a commitment to deeply understanding systems before changing them, • Ability and willingness to travel occasionally for team offsites and in-person meetings, • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points • Background in endpoint security, EDR, kernel-level software, or sensor platform engineering, • Experience designing or maintaining cross-platform API layers consumed by multiple teams in a large C/C++ codebase, • Experience building or leading teams that build on-device ML inference infrastructure, including running machine learning models and small language models (SLMs) on resource-constrained endpoints while balancing model size, latency, and resource consumption, • Experience with hardware-accelerated inference across GPU, NPU, and Apple Neural Engine (ANE), including hardware capability detection, backend selection, and graceful fallback to CPU, • Familiarity with model execution frameworks such as ONNX Runtime, OpenVINO, or Core ML, including runtime versioning and static versus dynamic linking tradeoffs, • Experience designing out-of-process inference pipelines, including sandboxed execution for resource isolation and fault containment, low-latency IPC for model input and output, and telemetry for inference performance and hardware utilization, • Understanding of the model lifecycle at fleet scale, including staging, versioning, and silent validation before production rollout, particularly for SLM and large language model (LLM) workloads where inference cost and behavioral correctness both matter, • Experience designing cross-language integration surfaces, such as C APIs consumed from Rust, Swift, and C++, • Experience establishing API governance through tooling, such as lint rules, automated policy checks, and structured feedback loops with consuming teams, • Experience leading teams through significant growth or an expanding scope, • Prior work in environments where reliability is non-negotiable at massive fleet scale #LI-CW1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.

Job DescriptionThe Paratransit Operations Manager will manage the day-to-day responsibilities and process of the Paratransit team. They will train, support, and provide guidance to team members. Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings.$95,000/annuallyMajor Responsibilities • Manage the activities of Paratransit team., • Build and maintain a strong functional team through effective recruiting, training, coaching, team building and succession planning., • Prepare and participate in the preparation of staff development plans for each functional associate who is a member of the team., • Assess the skills and skill levels necessary to achieve work objectives., • Conduct midyear and year-end performance appraisals, providing regular feedback on their performance., • Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses., • Mentor team's procedure and conduct when auditing and interacting with the field to ensure delivery evokes compliance and success., • Manage new hire onboarding, that it is rolled out efficiently and with proper understanding of the team and company goals., • Assign standards and deadlines to team for projects or operational improvement efforts. Minimum Education or Certifications Required • 4-year degree or equivalent work experience. Minimum Experience or Skills Required • Prior management experience preferred, • Project management skills preferred, • Previous customer support experience preferred, • Transportation logistics preferred, • Very strong analytical skills required with proven ability to break complex problems into simple components, demonstrated ability to effectively and enthusiastically lead change, demonstrated ability to manage conflict, • Excellent communication skills required Physical Requirements and Working Conditions • Incumbent must be able to move about the office; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The House Manager reports to the Manager of Buildings Operations and is responsible for the overall security of the site and assistance with clerical duties. This opportunity is at Jericho’s Melrose. This new project will consist of new construction, 129 units with 78 permanent supportive housing (PSH) units. The PSH units will consist of 48 single adults and 30 young adults. Jericho will also provide the social services component. Position: House Manager Location: Melrose (Bronx) Reports To: Superintendent/Property Manager Status: Non-Exempt Compensation: $38,480 annualized Responsibilities: • Securing and maintaining the safety of the tenants and the facility., • Provide crisis intervention when necessary., • Responsible for reporting and electronically documenting all incidents on site., • Assist with filing, rent collection, time & leave calendars and timesheet collection., • Monitor and visually verify that clients are safe by conducting room checks in accordance with Directors and Case Manager’s directive and client request(s)., • Monitor client/visitor activity., • Maintaining compliance with fire safety codes., • Work with Building Operations Manager to assist tenant to meet terms of their lease including timely payment of rent., • Maintaining security by conducting floor checks at the beginning of every shift., • Periodically attend house meetings, case conferences, and staff meetings., • Light porter duties as needed such as sweeping front of building, removing garbage, cleaning windows, and mopping., • Other duties as assigned. Requirements: • 1-year customer service experience required., • Fire Guard Certification required. (Must obtain within first year of employment), • Basic computer skills knowledge required., • Ability to communicate clearly and concisely both verbally and in writing., • Other duties as assigned., • Candidate has at least one years of experience working with individuals in with substance abuse history., • An understanding of working with individuals who have experienced homelessness and substance use.There are various different shifts available, including overnights. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR pnAm4XTg6I

Job DescriptionCompany Description About KIPP New Jersey KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark’s South Ward as a single class of 80 fifth graders and has since grown to educate 7,035 students in grades K-12 across 16 schools in Newark, Camden and Paterson. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. To learn more, visit www.kippnj.org. Job Description Here's what you need to know: The School Operations Manager (SOM) manages student information systems, student and family records and compliance, student recruitment, registration, attendance, and enrollment while delivering excellent communication and customer service to families and visitors. The SOM creates, owns, and executes on projects in support of key responsibilities and school-wide operations and reports directly to the Director of School Operations. Student Registration and Enrollment • Coordinate all activities related to student registration, transfer, withdrawals, maintenance of student records, and family engagement, • Respond to inquiries regarding registration and student records, • Verify student enrollment for various local or state agencies, as required, • Prepare transmittals or transfers for students leaving school due to promotion or address change; receive transcripts for incoming students and verifies home address, • Prepare and type correspondence, memoranda and reports as required, • Serve as custodian of student records; review the retention of student records and ensures compliance with State, District regulations pertaining to the same; transfer and receive files from previous schools and new schools, • Manage and maintain progress reports (such as report cards, attendance, behavior reports), including printing, distributing, and archiving, • Manage administrative responsibilities including preparing and maintaining student files and generating progress reports and transcripts, • Publicize and attend student recruitment events for the school, • Manage enrollment processes for all new students, • Manage collection of all compliance documents and enrollment files for incoming, current, and transferring students and work with regional offices to ensure enrollment records are accurate and up to date, • Collaborate with other school-operations staff to ensure enrollment compliance, including collection of health records, • Create an environment and interact with families in a way that is aligned with our school culture priorities, • Develop and leverage trusting relationships with families in the support of the school and the child’s best interests, • Engage in critical conversations with families who are considering transferring out, and escalate to other key stakeholders as needed, • Maintain Student Information System, • High School: manage and coordinate KIPP Through College supports for students who have transferred out School Operations Projects and Communication • Build and implement enrollment project plan, including events, documentation, and family communication, • Build and implement supply management plan, including overseeing inventory and ordering, • Manage student transportation systems, including school-based busing and bus tickets, and support the special education team with communication and monitoring of individualized transportation based on IEP-eligibility, • Manage student data on SIS and monitor tier 1 data inquiries, • Manage school-wide collection of nutrition documentation, including applications and verifications, and oversee plan for fee collection, • Develop and execute project plans related to school-wide operations, such as technology, testing, nutrition, special events, field trips, • Create and implement plan for family surveys, • Build and implement parent engagement strategy and events, • Serve as the primary source of information for families including generating all-calls, newsletters, and other communications, as needed, • Develop school-based marketing and messaging materials for visitors, teacher recruits, and families, • Manage incoming and outgoing paperwork for students and families, • Manage any part-time employees to support school operations in an efficient, effective, and customer service-oriented capacity and ensure all administrative tasks completion and office information is up to date and accurate, • Liaison on a day to day basis with any vendors who interface with families, including but not limited to Food and Nutrition and Transportation, • Serve as liaison between parents, students, and staff with exemplary customer service skills in order to actively engage and build relationships with stakeholders Attendance • Develop and implement incentive and intervention systems to increase student attendance, • Make daily attendance calls to absent students and support family concerns as needed to successfully reach families and impact attendance, • Track student attendance to maintain high data accuracy and high student attendance, • Work to ensure staff are consistently and accurately entering attendance records, • Collaborate with the Student Support Team to identify students needing additional supports and design support plans and next steps, • Maintain high communication with families and staff to problem solve and support around attendance issues, • Lead weekly chronic absenteeism meetingsQualifications Must Haves: • Proficient in Microsoft Office, specifically Excel, • Database management and reporting, • Strong written and oral communication skills, • Strong interpersonal skills, • Strong organization skills and meticulous attention to detail, • Superb customer service skills and love and support for families and children, • Demonstrated ability to work with a team on collaborative projects, • Ability to remain calm and solutions-oriented in high-stress situations., • Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful, • Ability to proactively problem solve; anticipate challenges before they occur, • Ability to identify inefficiencies and generate creative solutions, • Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity, • Ability to troubleshoot and manage high stress situations with a calm and positive demeanor Nice-to-Haves: • Previous experience in a customer service-oriented role, • Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits The salary range for this role is $60,000 - $85,399. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we offer a generous benefits package including, but not limited to, the following: • Robust benefits that include medical, dental, and vision, • Optional participation in the KIPP NJ 403b retirement plan, including matching contributions, • An organization-issued laptop, • Generous Time-Off policy, • Up to 12 weeks 100% parental leave for primary caregivers, • Employer paid life insurance, • Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-NJ

Job Description At Trunk Tools, we’re the leading AI company revolutionizing construction, the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite. Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes, we’re changing that by embedding AI directly into field operations. Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry’s unique challenges. After years of building the “brain” of construction, we’re now launching production-ready AI agents, starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 100+ employees (50+ engineers), we’re scaling fast and entering a period of hypergrowth. This is a rare opportunity to join at an inflection point. About the role Trunk Tools is hiring a Strategy & Operations Manager to be a force multiplier across the entire business. You'll sit at the intersection of operations, strategy and all business functions - using frontier AI to turn manual, repeatable work into systems, and bringing sharp business judgment to the problems that matter most. This is a role for someone who is deeply AI-pilled but thinks like an operator: you'll automate what should be automated, analyze what needs analyzing, and connect the dots across functions that don't otherwise talk to each other. This is a builder role with an outsized amount of ownership. In many ways it's a pseudo-internal PM and chief-of-staff hybrid: you'll decide what to build and fix, prioritize across functions, and ship the tooling and answers the whole org depends on. You should be extremely fluent with AI - models, tools, MCPs, automations - but you don't need to be a software engineer. The best person for this role pairs that AI fluency with genuine business sense across strategy, finance, RevOps, marketing, GTM, and broader business operations. This is a high-leverage seat at a fast-moving, first-to-market vertical AI company: you'll be part of building the leanest, most AI-forward operating team in the space. What you'll own AI-powered automation across the business: treat the company's manual workflows as a backlog. Find the repeatable, painful work across finance, ops, marketing, and GTM, and turn it into automated systems - measuring, iterating, and expanding over time. Cross-functional strategy & analysis: own strategic projects and analyses end to end - frame the problem, pull the data, build the answer, and drive the decision. You're as comfortable in a finance model as a marketing campaign or a GTM funnel. AI orchestration & enablement: be the in-house expert on applying frontier AI to real operating problems. Build lightweight agents and automations, and raise the whole team's AI capability as you go. You'll reach for LLMs, MCPs, and agents as everyday infrastructure, not novelty. Process & connective tissue: act as the layer that connects functions - translating messy, manual processes into repeatable systems and keeping the org running faster than its size would suggest. What the first 90 days look like Stand up the first end-to-end automated workflow on the demand-gen side: signal → enrichment → scoring → routing → attribution Map the current manual workflows across finance, people, marketing, and GTM, and ship one or two visible automation quick wins Layer in the first AI-orchestration step - a lightweight agent for analysis, reporting, or supporting a specific business function Own one cross-functional strategic project end to end, from framing to recommendation Publish a prioritized roadmap of automation and operating improvements, with early wins measured against clear business outcomes Must-have qualifications 4+ years of experience in a hyper-growth startup, vertical SaaS or AI-first environment, where you’ve thrived amid ambiguity, rapid change, and a high bar for execution. AI-pilled and fluent with the frontier - you use the latest models, tools, API calls, and MCPs daily, and you know how to turn them into working agentic automations Strong, broad business sense - you can dive into a problem in finance, people, marketing, or GTM, reason about tradeoffs, and figure out what actually moves the needle Exceptional communication - you frame problems clearly, explain your thinking crisply, and translate between technical and commercial audiences A builder's instinct for workflow automation and process - you go from a messy business problem to a working system fast, without waiting for a playbook A product mindset: able to prioritize, scope, and ship the right thing for internal "customers" across the company Comfort in a fast-paced, ambiguous, execution-focused environment where you own outcomes end to end Nice-to-have qualifications Strategy, ops, consulting, BizOps, or RevOps background - a real plus, not a requirement Hands-on experience with the latest and greatest AI automation tools - Clay, Claude, ChatGPT, Zapier, and similar Comfort working across finance and analytical modeling Construction, AEC, or vertical-SaaS industry familiarity What we offer ️ A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters Competitive salary and stock option equity packages 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us! Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation IRL / In-Person retreats throughout the year Please note: All official communication from Trunk Tools will come from an email address ending in @trunk.tools. If you receive outreach from any other domain, please disregard it or report it to us. At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class. Compensation Range: $160K - $190K

Job Description Our client is a ommercial and industrial boiler contractor serving building owners, property managers, hospitals, universities, manufacturers, and process facilities across New Jersey and the greater New York metropolitan area. Our work spans new boiler and boiler room installations, code repairs and alterations to pressure-retaining equipment, burner and controls retrofits, preventive maintenance agreements, emergency service, and efficiency upgrade projects. We are seeking a General Manager to take full operational and financial ownership of the business. This is a true P&L role. You will run service, construction, and shop operations day to day, own the numbers that ownership sees every month, protect and advance our code certifications, and build a durable leadership culture in a trade where skilled labor is scarce and loyalty is earned rather than bought. The right person is equal parts operator, financial thinker, and people leader — comfortable in a boiler room at 2 a.m. and in front of a spreadsheet the next morning. This role exists to professionalize how the business runs without breaking what already works. You will inherit experienced field technicians and long-standing customer relationships. Your job is to raise margin, tighten execution, and modernize systems while keeping the crew intact and the phone answered. Core Responsibilities Profit & Loss Ownership You own the P&L outright — top line, gross margin, overhead, and net. You will be accountable for annual budgeting, monthly forecasting, and the variance conversations that follow when actuals miss plan. • Build and defend the annual operating budget across every revenue line: service labor, preventive maintenance agreements, projects and retrofits, parts and equipment sales, rental, and shop work., • Own gross margin by division and by job. Understand where margin is made and where it leaks — mispriced service calls, unbilled work, warranty rework, unmanaged overtime, change orders never captured., • Manage work-in-progress and percentage-of-completion reporting on project work, including over/under billings, cost-to-complete accuracy, and backlog quality., • Drive cash performance: billing velocity, DSO, retainage recovery, unbilled revenue, and vendor terms., • Approve pricing, quoting standards, labor rates, and markup structures; make the call on which work is worth chasing and which is not. Financial Reporting & Analysis Produce the monthly financial package that ownership relies on to make decisions. This is not accounting support work — you are expected to build the reporting, interpret it, and act on it. • Assemble and present a monthly package including P&L with budget variance, gross margin by revenue line, backlog and WIP schedules, cash flow and aging, and KPI dashboards with commentary on what moved and why., • Build the operating metrics that run the business: technician billable utilization and labor efficiency rates, revenue per technician, first-time fix rate, callback percentage, average service ticket, quote-to-close conversion, PM agreement renewal and attachment rates, and overtime as a percentage of field labor., • Prepare capital request business cases for fleet, tooling, shop capacity, and headcount, with payback and return expectations stated plainly., • Develop customer-facing financial proposals for capital projects — installed cost, projected fuel and efficiency savings, simple payback and lifecycle cost, and applicable utility incentive and rebate capture. Operations, Code Compliance & the R Stamp Program You are the executive owner of our quality and code program. You are not expected to personally perform inspections or weld, but you are expected to understand what our certifications require and to make sure the organization never puts them at risk. • Maintain the integrity of the company’s National Board R Certificate of Authorization: enforce the Quality Control Manual in daily practice, support the designated QC Manager, manage the relationship with our Authorized Inspection Agency, and lead preparation for triennial National Board review and renewal audits., • Ensure repairs and alterations to pressure-retaining items are performed and documented to NBIC (NB-23) requirements, including R-1 and R-2 form execution, proper nameplate and stamping practice, and complete traceability of materials and welder qualifications., • Govern the welding program: ASME Section IX WPS, PQR, and welder performance qualification currency; continuity logs; and NDE coordination with third-party testing partners., • Apply ASME Section I, Section IV, and Section VIII Division 1 requirements appropriately across power boilers, heating boilers, and pressure vessels., • Enforce ASME CSD-1 controls and safety device requirements and NFPA 85 combustion safety practice on automatically fired equipment., • Own field execution across service dispatch, project scheduling, manpower planning, procurement and equipment lead times, subcontractor management, fleet, and shop throughput., • Own safety outcomes and the metrics that follow the company into every bid: TRIR, DART, and Experience Modification Rate. Lockout/tagout, confined space entry for boiler and vessel work, hot work, and respiratory protection are non-negotiable disciplines. Team Leadership & Change Management The technical problems in this business are solvable. The people problems are the hard part, and they are the reason this role exists. We are looking for high emotional intelligence — someone who reads a room, hears what a technician is actually saying under a complaint, and can hold a hard line without humiliating anyone. • Lead a multi-disciplinary team spanning field service technicians, boilermakers and welders, project managers, estimators, dispatch, and administrative staff., • Introduce process, measurement, and accountability into an environment that has historically run on relationships and tribal knowledge — and do it in a sequence the team can absorb. Sequencing and communication matter more than the changes themselves., • Build the succession bench: recruit, develop, and retain technicians in a labor market where the experienced boiler mechanic pool is shrinking and every competitor is fishing in the same pond. Own the apprenticeship and mentoring pipeline., • Set clear performance expectations, run consistent one-on-ones and reviews, coach the willing, and move decisively on the unwilling., • Serve as the escalation point for customer conflict, jobsite disputes, and internal friction — de-escalating without conceding margin. Commercial Growth & Customer Retention • Grow recurring revenue through preventive maintenance agreements and full-coverage service contracts; improve renewal rates and expand scope within existing accounts., • Support estimating and bid strategy on larger installations and retrofits; sit at the table on the accounts that matter., • Position the company on efficiency-driven work — burner and controls upgrades, condensing economizers, boiler plant optimization, fuel conversions, and decarbonization retrofits — where regulatory pressure is generating demand., • Maintain relationships with OEMs, distributors, engineering firms, mechanical contractors, and property management groups. Requirements Required Qualifications • Ten or more years of progressive operations leadership in commercial or industrial boiler, mechanical HVAC, power generation, or process piping contracting, including at least five years with direct P&L accountability., • Demonstrated experience operating inside an R Stamp certified organization — you have lived under a Quality Control Manual, worked alongside an Authorized Inspector, and been through a National Board review., • Working command of ASME Boiler and Pressure Vessel Code and the National Board Inspection Code as they apply to repair, alteration, and new installation., • Track record of improving gross margin and operating income in a service-and-project business, with specific numbers you can speak to., • Proven ability to build financial reporting from operational data and present it credibly to an owner, board, or private equity sponsor., • Experience leading fifteen or more employees across field and office functions, including hiring, development, and performance management., • Fluency with service management and ERP platforms and the discipline to make a team actually use them., • Bachelor’s degree in engineering, construction management, business, or a related field — or an equivalent combination of trade credentials and operating experience., • Valid driver’s license and willingness to be present in the field and at customer sites throughout the NJ/NY territory. Preferred Qualifications • Direct experience managing or holding responsibility for an R Stamp quality program, including manual authorship or revision and audit preparation., • Additional ASME certifications in the organization’s scope, such as S, U, PP, or A stamps, and National Board VR experience., • Prior background as a boiler technician, boilermaker, welder, or field service engineer before moving into management., • Experience with combustion analysis, boiler efficiency testing, stack loss and thermal efficiency measurement, O2 trim, turndown optimization, and heat recovery., • Union contract administration experience in the NJ/NY market., • Formal change management, Lean, or continuous improvement training., • Experience integrating an acquired business or standing up new systems and processes post-acquisition. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Compensation: $100,000 - 150,000 base salary + bonues and car allowance

Job DescriptionOperations Manager, Belong Center Location: Greenpoint Brooklyn, New York Reports to: DAYBREAKER Founder / CEO (Radha Agrawal) About Belong Center Belong Center is a 501c3 nonprofit, and with an audacious mission: to end the loneliness epidemic and build a culture of belonging for people and the planet. We design one-of-a-kind products and programs that empower everyday citizens to connect andcombat loneliness and isolation from our Belong Center Blueprint Community Training Platform to Belong Circles in flagship U.S. cities to activations with Belong Benches across the country. See Belong Center’s features in The Wall Street Journal, The Guardian, New York Times Magazine, our website www.belongcenter.org and our Instagram platform @belongcenter to learn more. PLEASE NOTE: While there will be cross-function between this role and the DAYBREAKER team, this position is exclusively a Belong Center role. About The Role We’re looking for a seasoned, highly organized, and adaptable professional to collaborate with our existing team and oversee some of the most key functions for Belong Center. Financial Stewardship & Compliance • Oversee the day-to-day of Belong Center’s annual operating budget, partnering with Finance to ensure organization, transparency, and that each project has the resources it needs to thrive., • Lead the completion of annual nonprofit compliance obligations including 990 form management, tax filings, audits, and governance reporting., • Manage organizational insurance coverage and risk mitigation., • Serve as the liaison between nonprofit and pro-bono legal partners, sourcing their input as the organization grows and securing legal expertise. Operational Leadership & Project Management • Drive end-to-end operational excellence for Belong Center projects - Friendship Microgrants, Benches, Blueprint - ensuring smooth execution of core initiatives and cross-team collaboration., • Provide people leadership and professional development opportunities to strengthen the team’s capacity and individual growth., • Partner with PR to orchestrate high-visibility press launches (e.g., Above & Beyond partnership, Belong Study release, Blueprint launch), positioning Belong Center as a leader in the field. Fundraising • Support Belong Center’s Chairwoman with fundraising for the organization, driving the long-term financial sustainability of Belong Center., • Lead key business decisions (e.g. proposed rates for Blueprint or driving BC’s Giving Tuesday campaign) that influence the organization’s growth and sustainability., • Partner with Chairwoman and Sponsorships/Partnerships Lead to identify, cultivate, and secure relationships with high net-worth individuals, family foundations, and sponsors aligned with Belong Center’s mission. Board & Executive Engagement • Partner with Chief of Staff to schedule and organize quarterly Board meetings., • Lead monthly all-hands meetings with Belong Center’s Founder., • Rotate leadership of weekly cross-functional meetings with our internal team, ensuring strong communication across functions and anchoring a culture of belonging in the organization. Qualifications • Minimum 5–7 years of professional experience in nonprofit management, operations, or a related field., • Demonstrated success overseeing and distributing budgets, financial reporting, compliance, and organizational risk management., • Experience supporting fundraising efforts, including leading key business decisions and driving campaigns., • Familiarity with nonprofit compliance requirements (e.g., IRS Form 990, annual audits, governance reporting)., • Proven ability to manage complex and ambiguous projects with multiple stakeholders., • Strong organizational skills with a track record of building efficient systems and processes., • Skilled communicator with the ability to engage diverse stakeholders, from staff to board members to external partners., • Demonstrated people leadership experience, including team management, coaching, and professional development., • Comfort working in a fast-paced, highly ambiguous and evolving, and entrepreneurial environment and adapting to evolving organizational needs., • High proficiency with productivity and project management tools (e.g., Google Workspace, Slack, QuickBooks or similar)., • Strong presentation and facilitation skills for leading all-hands meetings and representing Belong Center publicly., • Deep commitment to and joy for Belong Center’s mission of ending loneliness and building a culture of belonging. Preferred • Based in New York City and able to work from Daybreaker HQ at least 1x/week to collaborate with Founder and stay on track with Belong Center goals.

Greenwood Industries is a leading provider of custom building envelope solutions. For more than 30 years, the company has delivered commercial roofing, architectural metal fabrication, waterproofing, masonry, and maintenance services for complex exterior building systems. \n \n With 15 locations throughout the Northeast, Greenwood is recognized by Roofing Contractor Magazine as one of the top 10 commercial roofing contractors in the United States. As Greenwood continues to expand its capabilities and regional reach across complementary exterior building services, it offers rewarding and challenging career opportunities with strong potential for professional growth. \n \n Greenwood is currently hiring an experienced Project Manager based out of our Brooklyn, NY office. The Project Manager's responsibilities will include but are not limited to the following: \n \n\n • Understand commercial roof system designs to include; TPO, PVC and EPDM.\n, • Ability to read plans and specifications both in hard copy and digital formats\n, • Work with Operations to determine materials and manpower required for each project.\n, • Estimate time to completion for each project and coordinate with teams from varying trades, as appropriate.\n, • Determine materials required for each project and devise delivery schedules to ensure structural timber, shingles, insulation material, guttering, fascia, etc. are available when required.\n, • Review architect’s roofing design to plan the sequence of work. Identify any practical problems in achieving the planned results.\n, • Ensure all work is conducted safely, with quality and to meet production goals\n, • Ability to create Schedules of Work, Schedules of Value and be able to track project performance and initiate recovery efforts when delays or change orders dictate\n, • Regularly communicate with management regarding all assigned projects\n, • Effectively schedule and dispatch field personnel\n, • Networking with associations and organizations beneficial to the company’s interest\n, • Effective communication with GCs, PMs and Corporate\n, • Additional responsibilities assigned at manager discretion.\n\n \n Required Skills/Abilities: \n\n • Excellent verbal and written communication skills.\n, • Excellent interpersonal and customer service skills.\n, • Excellent organizational skills and attention to detail.\n, • Excellent time management skills with a proven ability to meet deadlines.\n, • Strong analytical and problem-solving skills.\n, • Strong supervisory and leadership skills.\n, • Ability to prioritize tasks and to delegate them when appropriate.\n, • Thorough understanding of or the ability to quickly learn about the project or product being developed.\n, • Proficient with Microsoft Office Suite or related software.\n, • Understand all phases of the building envelope construction\n\n \n Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position. \n \n At Greenwood, our benefits prioritize your health, financial security, and overall well-being: \n\n • Medical Coverage through Blue Cross Blue Shield with No Deductible\n, • 401(k) Retirement Plan with Company Match\n, • Generous Paid Time Off – Vacation, Sick, and 10 paid company holidays\n, • Company-Paid Short-Term and Long-Term Disability Insurance\n, • Comprehensive Blue Cross Dental and Vision Insurance\n, • Pre-Tax Flexible Spending Accounts (FSA)\n, • Employee Assistance Program (EAP)\n\n \n The salary and benefits represent what is expected for this role at the time of posting. Compensation offered may be influenced by a variety of factors including work experience, qualifications, industry experience, market and business considerations, and internal equity, among other factors. \n \n Greenwood Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. \n \n It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \n

SUMMARY: \n \n Reporting to the Senior Director of Client Value, the Manager/Senior Manager of Pricing & Legal Project Management will help the firm develop and execute pricing and project management strategies that deliver cost-effective results to firm clients and support the firm’s financial goals. This role will support attorneys in developing pricing arrangements, matter estimates, and tools to achieve client financial objectives. The ideal candidate will have strong interpersonal skills, the outside-the-box mindset to effectively design creative pricing proposals, strong financial analytical skills, and a passion for client service. \n \n ESSENTIAL DUTIES AND RESPONSIBILITIES: \n \n\n • Manage day-to-day operations of Client Value team, providing guidance on assignments/work product and professional development\n, • Work directly with clients on pricing-related issues, including helping to identify client business objectives, cost pressures, and pricing preferences\n, • Drive the firm’s billing rate strategy, including leveraging competitive market data, preparing materials for leadership review and managing rate increase negotiations with clients\n, • Develop the firm’s AI pricing strategy, including working with attorneys, business professionals, and legal technology vendors to understand complex interdisciplinary dynamics and contribute to firm decision-making in a rapidly evolving landscape\n, • Leverage AI to improve Client Value operations and workflows\n, • Conduct profitability assessments for new hires and potential lateral hires to inform hiring recommendations and establish commercially viable billing rates\n, • Provide counseling and support to attorneys and clients in the development of creative pricing proposals, leveraging historical financial data and crafting bespoke fee arrangements that address client financial priorities\n, • Participate in firm committee meetings as needed and advise firm leadership on pricing frameworks and initiatives\n, • Oversee review of client guidelines for pricing-related provisions and coordinate with firm General Counsel regarding any necessary negotiation of same\n, • Develop processes for tracking progress against matter budget and for supporting attorneys in effectively managing matters to drive cost-effective results for clients\n, • Monitor current pricing trends within and beyond the legal industry, and apply learned concepts to help improve the firm’s pricing capabilities\n, • Assume additional responsibilities as requested by the Senior Director of Client Value\n\n \n KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: \n \n\n • Exceptional interpersonal and relationship-building skills, with the ability to interact effectively with firm clients, attorneys, and firm professional staff at all levels.\n, • Exceptional verbal and written communication skills, including the ability to draft proposals and other internal and external communications.\n, • Strong financial analysis skills, including the ability to prepare concise reports to assist in assessing the effectiveness and financial impact of pricing proposals.\n, • Superior organizational skills, including the ability to prioritize workload, coordinate multiple projects simultaneously, meet deadlines, and ability to be flexible and adapt to change.\n, • Strong technical skills, including strong Excel skills and a high level of proficiency in Word and PowerPoint.\n, • Ability to learn and leverage additional tech platforms, including budgeting and financial management tools.\n, • Working knowledge of legal industry financial and billing systems preferred.\n, • Ability to protect and maintain confidential and sensitive information.\n\n \n EDUCATION/EXPERIENCE: \n \n\n • Bachelor’s Degree\n, • 5-8 years related experience, preferably in a law firm or professional services firm\n\n \n The annual salary range is $165,000–$190,000 for Manager level and $190,000–$215,000 for Senior Manager level, depending on qualifications and experience. \n \n This job description is intended to be general and may evolve over time. It is subject to periodic Goulston & Storrs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, handicap, disability, or veteran status in accordance with applicable state and federal laws. In addition, Goulston & Storrs complies with applicable federal, state and local laws governing nondiscrimination in employment. Furthermore, we prohibit harassment and discrimination by any other person, including vendors and suppliers, with whom employees may come into contact in connection with their employment.

Job Description Hi, we're Oscar. We're hiring a Manager, Strategic Planning to join our Concierge Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Strategic Planning will lead cross-functional programs that advance Service Forward—evolving Oscar's contact-center model to balance high-quality human service with AI-enabled automation. This role will align enterprise partners around strategy, operating-model design, implementation, and change management, while also leading targeted initiatives that improve member and provider service performance. You will report into our Senior Director, Member and Provider Services. Work Location: This position is based in our New York office requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $96,876 - $127,149 per year. The base pay for this role in all other locations is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion., • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies., • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives., • May oversee team members directly as well as mentors team members and promotes colleagues' growth and professional development., • Compliance with all applicable laws and regulations., • Other duties as assigned. Requirements: • 4+ years of experience in program management, • 3+ years of experience in delivering projects / programs Bonus points: • Experience using data and metrics to drive improvements in programs, • Experience / background in a fast-paced operations environment, • Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support, • Master's Degree, • PMP Certifications or Program Management Certifications, • Lean/Six Sigma Certifications, • Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting) This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description About Us At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview BGBx Consulting provides strategic support to executives at leading Pharmaceutical and Medical Device companies. The primary role of a Manager, Life Sciences Strategy Consulting is to handle the day-to-day management of multiple engagements at a time. Managers set the project schedule, provide direction to the consultants on the projects, and serve as a coach and mentor to consultants. Managers may act as the primary contact for the client and are expected to be able to engage with the client independently on day-to-day matters. Managers support business development by providing consistent project delivery with repeat clients and may support the full lifecycle of BD activities as directed by practice leaders. This position is hybrid in one of our US offices: Washington, D.C., New York City, or Boston. Responsibilities • Be responsible for managing multiple engagements from start to finish, including setting project schedules, guiding team members, and interacting directly with clients, • Lead small project teams of consultants, providing direction and coaching to help the team complete research and prepare documentation for client presentations, • Support and contribute to the business development lifecycle by delivering high-quality work to existing clients and establishing client relationships, • Serve as a strategy and thought partner to clients and senior officers of the firm, • Act as a key point of contact between the team, senior officers of the firm, and clients Qualifications • 5-6 years of strategy consulting, market research, or other relevant project-based work experience, • B.S. or B.A degree from a top four-year college or university in Science, Health, or Business concentration, • Ph.D. or Master's degree preferred, • Healthcare experience preferred at either of the following:, • A leading management consulting firm, • Pharmaceutical, Biotech, or Medical Device company preferably in Strategy, Marketing, Operations, or Business Development function, • Business research and analysis experience, with demonstrated ability to synthesize data and draw accurate, logical conclusions, • Demonstrated experience successfully leading workstreams and small project teams, • Demonstrated experience working and presenting to senior business leaders, • Foreign language skills preferred, but not required, • Excellent verbal and written communication, • Excellent people management skills Salary range: $160,000 plus bonus eligible What We Offer At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work. Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves. BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Help or transport service, • Opportunity for advancement, • Paid time off, • Training & development Location: On-site – NYC Schools Compensation: $28/hour during training | $30/hour + Bonus (Post-Probation) | Commission on New Clients | Paid Vacation & Sick Time Company: Organized Human LLC Perks & Growth At Organized Human LLC, we transform chaotic environments into functional, beautiful spaces—and we’re looking for an Operations & Team Manager (OTM) to supervise and coach on-site staff, ensuring adherence to company systems and flawless project execution. This is not just another operations role. You’ll work closely with the Operations & Site Manager (OSM) to manage day-to-day projects and report directly to the Founder and Director of Operations (DOO) through end-of-day updates. Your main responsibility is to ensure every team member follows our systems, corrects mistakes, and supports staff in growing and performing at their best. We Don’t Hire Workers—We Seek Visionary Leaders We’re not looking for just anyone. At Organized Human LLC, we are a tight-knit crew of fearless professionals who tackle challenges others won’t touch, doing so with skill, confidence, and impact in mind. Our work is demanding, hands-on, and deeply rewarding. That’s why we invest in every team member's growth with in-person performance reviews, biweekly evaluations, and weekly check-ins. We don’t just expect excellence, we live it, and we raise the bar every single day. We only consider candidates who are passionate, aligned with our mission, and ready to thrive in a culture where vision, grit, and heart matter more than anything. What You’ll Do Staff Oversight & Coaching • Monitor team members to ensure adherence to company systems and procedures., • Identify mistakes or inefficiencies and work collaboratively with staff to correct them., • Provide hands-on guidance and coaching to help each team member understand and follow best practices., • Promote accountability, consistency, and excellence across all projects.Professional Development & Team Engagement The Operations & Team Manager will support a culture of growth by watching short business, motivational, or educational videos provided by the owner. Each Monday, they’ll share a key takeaway with the team, and bi-weekly, they’ll lead a brief discussion during evaluations on how to apply these insights onsite. This will be done in collaboration with the leadership team. Project Coordination • Oversee onsite logistics and ensure smooth project execution from start to finish., • Work directly with the OSM to manage day-to-day project needs., • Capture before-and-after photos of spaces to track progress and ensure quality.Daily Operations & Reporting, • Submit end-of-day reports and updates to the Founder and Director of Operations., • Track accomplishments, inventory status, and any outstanding issues., • Assist in updating Standard Operating Procedures (SOPs) and ensure process compliance., • Assist crew in hands-on processes such as sorting/categorizing products, shifting products, and adjusting shelving units.Inventory & Supply Oversight, • Confirm deliveries, verify quantities, and coordinate missing items with vendors., • Track inventory for supplies, signage, and equipment to ensure seamless workflow.Vendor & Delivery Management, • Handle calls with vendors, coordinate pickups and deliveries, and resolve onsite issues promptly., • Act as a reliable point of contact for all logistics-related matters.Collaboration & Problem Solving, • Work closely with the OSM to troubleshoot challenges and keep projects on schedule., • Provide on-site support to ensure all tasks are completed efficiently and meet company standards., • Take effective quality control measures in collaboration with the OSM to ensure high standards are met., • Actively contribute collaborative insight on crew members with leadership & admin for monthly staff evaluations.Who You Are, • Highly organized and detail-oriented with strong problem-solving skills., • Comfortable supervising and coaching staff in a hands-on environment., • Excellent communicator, both verbally and in writing., • Experienced in logistics, inventory, or project coordination (2+ years preferred)., • A collaborative partner who thrives on creating order out of chaos.Training & Probation Period This role begins with a paid six-month training/probation period at $28/hour. Hours may vary during probation and will not include holidays or closed school days until transitioning to full-time salaried status. This period allows time to: • Onboard and train thoroughly., • Learn and implement company systems and standards., • Confirm long-term fit for both you and the company.Upon successful completion of probation and mutual agreement, the role transitions to a full-time, salaried position at $30/hour (40 hours/week), with performance bonuses, benefits, and opportunities for growth. What We Offer • $30/hour post-probation with performance-based bonuses., • Commission for new client referrals., • Two weeks of paid vacation and five paid sick days., • Monthly appreciation dinners and birthday gifts., • A supportive environment with room for advancement.Our Core Values Relentless Impact. Fearless Grit. Integrity That Elevates. Organized Human is built by someone who turned their life around—and now helps others do the same through the power of space, systems, and service. We don’t just organize. We empower. Location In-person, on-site work across Manhattan, The Bronx, Brooklyn, Queens, and Staten Island. This position requires the ability to travel to different locations across all NYC boroughs on a weekly basis. Schedule During probation, hours may vary depending on project schedules and school closures. Once transitioned to full-time, this role is a 40-hour/week, Monday through Friday position, with occasional Saturdays, depending on project needs. Ready to grow with purpose? Apply now and help us bring extraordinary projects to life—together. Learn More: https://organized-human.com/