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Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: * Driven: We are goal-oriented and results focused * Outgoing: We are passionate about our team and clients in everything we do * Problem Solving: We are scrappy problem solvers considering every option * Enthusiastic: We are warm and lead with positivity * Self-Aware: We understand our impact on others * Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a driven, outgoing, self-motivated and people-focused Studio Manager to be a part of our growing (and glowing) team! Our Studio Manager will be continuously empowered to achieve KPIs and make strategic, high-level business decisions to ensure an amazing experience for every client while building a motivated and supportive culture within their studio. This person will work collaboratively with studio leadership to deliver results and foster a positive, results-driven culture. The Studio Manager should proudly display our core values each and every day and strive to support their team, clients, and business to the best of their abilities. As Studio Manager, your responsibilities will include (but are not limited to): Revenue * Demonstrates strong financial acumen by maintaining and exceeding Glowbar studio performance goals focused on topline revenue, retail product and client appointments through strategic frequent actions and plans that produce results and impact to KPIs * Focus on client acquisitions, member conversion and retention through upselling and cross selling * Effectively manage studio budgets and expense including treatment usage, product and supply ordering and payroll; identify areas of cost savings without compromising quality Team Leadership * Be an exemplary team leader by exhibiting a people-first mentality focused on team member development and retention * Regularly coach, counsel and develop studio team consisting of Studio Guides (front desk) and Estheticians (service providers) on successes and challenges related to individual and Company goals (e.g. holding team members accountable for meeting defined KPIs, hospitality and dependability expectations) * Building strong-identity teams that apply their diverse skills, perspectives, and common goals * Creating and maintaining a climate where people are motivated to do their best to help the organization achieve its objectives Studio Operations (Inventory, Staffing, Scheduling, Platform Management) * Optimize schedules on a daily basis to ensure utilization goals are achieved while effectively managing labor cost * Manage recruitment and hiring process for your studio in partnership with field leaders and HQ partners * Manage retail and professional inventory via weekly inventory counts, revenue forecasting, and managing loss and usage costs * Manage and process bi-weekly payroll * Manage inventory usage to ensure alignment with Company expectations Client Experience * Model and ensure a friendly, compassionate environment, guaranteeing that every client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment * Manage all client feedback for your studio to prioritize a positive client experience Community Events & Partnerships * Build your community network in order to have at least one monthly activation that will support brand awareness, create new clients and build a strong membership base to ultimately drive studio growth * Analyze and react to business trends in order to proactively plan partnerships to build members and first time treatments * Manage weekly field outreach (flyering, tabling, etc.) within your community to reach new clients and drive new business to the studio Qualifications * 2+ years of hospitality people management experience in a booming service-based industry (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) * Proven track record of success in driving studio level margins and disciplined expense management * Impressive management style with demonstrated success inspiring teams to achieve (and exceed!) goals; fostering a high-performing team * Superior communication and interpersonal skills, providing exceptional hospitality * Obsessed with providing best-in-class hospitality * Strong understanding of retail operations, policies, and procedures * Demonstrated ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients * Desire to learn and try new things every day! * Passion for beauty, skincare and taking care of people * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and early morning/midday/late evening weekday availability Salary: $65,000-$75,000, commensurate with experience Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… * Medical dental and vision insurance largely paid for by Glowbar * Paid Time Off * Paid Sick Leave * Paid Holidays * Short and Long Term Disability Insurance * Life Insurance * Commuter benefits * Accident and Critical Illness Insurance * Employee Assistance Program (EAP) * Annual Glowbar Membership with 2 guest passes * Employee discounts on retail product * Community giveback * Friends and family discounts * Team member referral bonuses * Career advancement and continuing education opportunities * Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

Job DescriptionCareer Renew is recruiting for one of its clients a Platform Engineer (Mid-Level) - Fintech - this is a fully remote role for US/Latam/Europe based candidates as long as they can work EST hours. Build and operate a secure, reliable, and developer-friendly platform on AWS and Kubernetes. You’ll drive GitOps with ArgoCD, Infrastructure as Code with Terraform/Terragrunt, and reusable GitLab CI pipelines. You’ll partner with product teams for platform-related issues and support advanced IT initiatives beyond standard help desk scope (e.g., Tailscale VPN design and operations). Bash is required; Python is a plus. What you’ll do: AWS infrastructure and IaC * Provision, and manage AWS infrastructure using Terraform and Terragrunt with modular patterns, environment overlays, remote state, and CI validation. * Implement multi-account foundations, IAM (including IRSA), VPC networking, ALB/NLB, Route 53, ACM, and baseline security guardrails. * Establish drift detection, tagging standards, cost visibility, and budgets with actionable alerts. Kubernetes and GitOps * Operate EKS clusters (lifecycle, upgrades, scaling, node groups) with strong change control. * Use Amazon EKS Auto Mode for compute provisioning (Karpenter-backed) and tune capacity types, priorities, and disruption policies. * Manage workloads via ArgoCD (app-of-apps, sync waves, health checks) and maintain Helm charts/values schemas for services and platform add-ons. * Standardize core add-ons: AWS Load Balancer Controller, ExternalDNS, Metrics Server, External Secrets. CI/CD and developer experience * Build reusable GitLab CI pipelines using templates, includes, rules, needs, caching, and artifacts with minimal duplication. * Implement environment promotions, trunk-based workflows, and ephemeral Review Apps where appropriate. * Operate and optimize GitLab Runners (autoscaling, caching, security for protected branches) to keep feedback fast. Security, reliability, and observability * Shift-left security with IaC and container scanning, image policies, and signed artifacts where applicable. * Implement secrets management via External Secrets with AWS Secrets Manager/SSM. * Deliver metrics, logs, and tracing with Datadog; define SLOs and actionable alerting. * Participate in incident response and on-call rotations; drive post-incident remediation and improvements. Partnering and enablement * Serve as a partner for product teams on infra, CI/CD, and Kubernetes issues; triage and resolve platform incidents. * Publish clear docs, internal workshops, and templates that enable self-service and consistent delivery. How you’ll work * Treat infrastructure and environments as code with Git-based workflows and reviews. * Use GitOps for cluster and app config with clear promotion paths across environments. * Keep CI/CD DRY with shared templates and fast, reliable pipelines. * Maintain paved paths: golden Helm charts, environment baselines, and up-to-date runbooks. * Operate observability-first with SLOs and continuous improvement after incidents. Tools you’ll use * AWS (EKS, IAM, VPC, ALB/NLB, Route 53, S3, CloudWatch) * Terraform, Terragrunt * Kubernetes (EKS), Helm * ArgoCD * GitLab CI and GitLab Runners * Docker and ECR (or equivalent registry) * Datadog * ExternalDNS, External Secrets (AWS Secrets Manager/SSM) * Bash; Python or Go a plus * Tailscale Minimum qualifications * 3–6 years in DevOps/Platform/SRE roles operating production systems. * Strong Terraform and Terragrunt experience (module design, environment orchestration, CI validation). * Kubernetes (preferably EKS) operations and Helm proficiency. * Hands-on ArgoCD and GitOps workflows. * GitLab CI experience building reusable pipelines with templates and includes. * Proficient in Bash; Python is a plus. * Solid Linux and networking fundamentals (TCP/IP, DNS, HTTP, TLS). * Practical AWS experience: EC2, EKS, IAM, VPC, ALB/NLB, Route 53, S3, CloudWatch. Success looks like 30 days * Access and environment readiness completed; local tooling configured (AWS, kubectl, Helm, GitLab). * Architecture and workflows understood: EKS + ArgoCD deployment model, GitLab CI patterns, Terraform/Terragrunt repo layout. * Shadowed platform on-call and common runbooks; able to follow deploy/rollback and ArgoCD sync flows. * First contributions landed: * Minor Helm values change or chart fix merged and deployed to a non-prod environment via GitOps. * Small GitLab pipeline improvement (e.g., cache, rules, or template include) merged in one service. * Documentation updates to clarify onboarding steps or a common troubleshooting path. * Partnered with a developer to resolve a CI/CD or containerization issue end-to-end. * Tailscale familiarity established: reviewed ACLs, SSO setup, and runbooks; completed a supervised ACL or device access change. 60 days * Owns a small platform enhancement from design to rollout: * Publishes a reusable GitLab CI template (e.g., build/test/scan or image caching) and helps 1–2 teams adopt it. * Introduces plan-only GitLab MR pipelines for a subset of Terraform/Terragrunt stacks, with artifacts and reviewer gates. * Delivers a non-prod change independently through GitOps that touches multiple components (e.g., platform add-on config via Helm/ArgoCD). * Handles a rotation of developer support tickets unassisted (pipelines failing, Helm chart quirks, EKS access), with clear comms and root-cause notes. * Improves at least one runbook or dashboard that accelerates triage for recurring issues. * Executes a Tailscale change safely (ACL refinement, subnet router validation, or MagicDNS entry) and documents the rationale and rollback. 90 days * Recognized as the primary contact for 1–2 product teams on platform topics; drives issues from intake to resolution without hand-holding. * Terraform/Terragrunt CI expanded: * Consistent MR plan across targeted stacks and environments, with formatting/linting and state hygiene. * Non-prod apply path landed with approvals and change records; production path scoped and scheduled. * Reusable GitLab pipeline patterns adopted by multiple services; duplication reduced and feedback time improved. * Leads a small reliability improvement (e.g., noisy alert reduction, flaky job fix, or ArgoCD app health check tuning) with measurable impact. * Ships a modest platform change with change management (e.g., EKS add-on version bump, ALB/Ingress tweak, or External Secrets integration for a service). * Tailscale operational comfort demonstrated: independently handles a user connectivity or access case and updates docs for future self-service. Compensation & Package Health Stipend Office Stipend Laptop Unlimited Leave Options

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization • Professionally greet members and guests, • Scan membership ID’s upon members entrance, • Answer phones professionally, • Respond to member questions, concerns and discrepancies, • Update members’ accounts if needed, • Maintain an orderly and clean work area, • Ability to work opening/closing/mid-day shifts, • Ability to tour members, • Provide the highest level of customer service to members, prospective members, and guests, • Aid other departments with other related tasksQualifications, • Reliable, professional, computer literate, energetic, and friendly, • Preferably interested in health, fitness, and/or sports, • Must be friendly, vibrant, and outgoing, • Must be able to effectively communicate in person, via email, and via phone ESSENTIAL PHYSICAL REQUIREMENTS • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height, • Must be able to perform pushing, pulling and lifting up to 50lbs at a time Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job Description We’re searching for a friendly Dental Receptionist to ensure dental patients’ appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist’s duties include inputting patient information into our computer system, answering patients’ inquiries, presenting treatment plans and coordinating referrals to other dental professionals. MUST have minimum 2 years dental receptionist experience. Monday 8-5 Tuesday 8-5 Wednesday 8-5 Thursday 8-5 Saturday 8-1 (2 per month) You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Finally, a top-performing dental receptionist will do all jobs so that the dental office runs smoothly. Apply NOW! Dental Receptionist Duties & Responsibilities: • Welcoming and greeting patients in the office., • Scheduling or canceling appointments., • Assisting patients with filling out paperwork., • Getting the dental staff’s charts and daily routines ready., • Keeping track of recent treatments and procedures and updating patient data., • Setting up follow-up appointments and sending out phone reminders., • Getting in touch with medical insurance companies to see if patients needed to pay co-pays., • Verifying payment methods and collecting money as necessary., • Answering phones, photocopying, filing, and faxing are common office chores.Dental Receptionist Requirements:, • GED or high school diploma., • It is helpful to have a certification in office administration, medical administration, or a comparable profession., • Working experience in a dental office is required., • Dental terminology is well-versed., • Dental practice management software expert (Dentrix)., • Working understanding of administrative procedures in general., • Telephone etiquette is important., • Outstanding organizational abilities., • Outstanding customer service abilities.

Job Description About Us: An established IT consulting firm (MSP) in Manhattan, serving businesses with up to 500 end-users globally. We are known for our commitment to efficiency, automation, and exceptional client service. Our team is growing, and we are seeking an ambitious Service Desk Manager to lead and scale our service desk operations while ensuring high client satisfaction. Job Description: You will be pivotal in leading and optimizing our service desk operations. Your responsibilities will include managing a team of skilled help desk and escalation agents, enhancing service quality, and fostering a customer-centric culture. Your IT service management expertise, leadership, and problem-solving skills will be critical in delivering outstanding support to our clients and scaling our team as we continue to grow. Responsibilities: • Oversee day-to-day operations of our 24/7 service operations, including incident and request management, ticket prioritization, and resolution., • Lead and mentor a service desk team of 15 agents, providing guidance, coaching, and performance evaluations., • Develop and maintain service desk processes, procedures, internal KBs, training, and best practices to ensure efficiency and service quality., • Serve as the highest department escalation point and collaborate with internal teams to resolve complex technical issues and enhance service delivery., • Monitor and analyze service desk metrics to identify repeat and connected issues, volume in specific requests, and general trends to identify areas for improvement., • Build strong relationships with all help desk agents, conducting performance evaluations and offering open office hours for individual guidance and support., • Drive continuous improvement initiatives to streamline processes, reduce incident resolution times, and boost customer satisfaction., • Cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy., • IT Service Management (ITSM): Proficiency in IT service management principles, including ITIL., • Ticketing Systems: Skilled in utilizing IT service desk ticketing systems for workflow management, • Management Tools: Advanced knowledge of industry-standard tools (Kaseya, Addigy, Huntress, SentinelOne), • Technical Troubleshooting: Strong problem-solving abilities for resolving complex technical issues for SaaS applications, MacOS, Windows, Windows Server, and Network Devices., • Security Awareness: Knowledge of IT security principles and compliance., • Documentation: Proficient in creating and maintaining technical documentation, • Bachelor's degree in Information Technology or equivalent professional experience., • Minimum of 5 years of experience in an IT support role., • Prior management or team lead experience is required., • Exceptional communication and leadership skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Prior MSP experience is required.Company DescriptionThis is a direct hire you will be working with CEO and Founder of the company.This is a direct hire you will be working with CEO and Founder of the company.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are looking for an experienced Lead Software Engineer to head up a product engineering team building our next-generation low-code platform. You'll be responsible for architecting and implementing high-availability APIs and helping to shape our no-code platform, while ensuring everything is scalable, secure, and delightful to use. Most importantly, you'll bring strong team leadership experience, creating an environment where engineers thrive, mentoring individuals to reach their potential, and guiding the team to deliver high-quality software at pace. You'll work closely with product and design to translate ambitious goals into a clear technical roadmap, ensuring we consistently deliver value to users. If you're passionate about building robust APIs, enjoy tackling the challenges of scalable platforms, and know how to get the very best out of your team, we'd love to hear from you. Responsibilities: • Lead and mentor a cross-functional engineering team, fostering a culture of excellence, collaboration, and growth., • Drive the software architecture of our multitenant conversational AI platform, ensuring robustness, scalability, and reliability - particularly in externally facing developer APIs., • Partner with product managers to define and deliver the roadmap for our studio product in line with business goals., • Champion and enforce strong engineering standards and best practices across the team., • Manage career development and provide regular feedback for your reports.Requirements, • 6+ years of professional experience as a Software Engineer, with a track record of delivering production features., • Significant expertise in Python; experience with React and/or Go is a plus, • Proven experience leading a team of 3+ engineers and owning technical projects end-to-end (scoping, architecture, delivery)., • Hands-on experience designing, deploying, and maintaining externally facing RESTful APIs., • Experience with at least one major cloud provider (AWS, GCP, or Azure). We currently have multiple engineering roles open across different teams. Please apply to the one role that feels like the best match for your skills and experience. Our Talent team will review your application against all open positions. If we believe you may be a stronger fit for another role or team, we'll ensure your application is considered there as well. We provide a competitive salary range for this role, which is $180k – $210k - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description IT Support Specialist – Level 2 Description: The IT Support Specialist – Level 2’s role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -10, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor General knowledge of ticketing system Effective verbal and written communications A valid driver's license and a reliable car since this position entails occasional traveling to client sites throughout northern NJ Company DescriptionLayer 7 Consulting is a full service Managed Service provider based in Parsippany, NJ with offices in New York and Chicago. Layer 7’s client base consists of several verticals including professional services, financial, pharmaceutical/healthcare, light manufacturing, government contractors, nonprofit and education.Layer 7 Consulting is a full service Managed Service provider based in Parsippany, NJ with offices in New York and Chicago. Layer 7’s client base consists of several verticals including professional services, financial, pharmaceutical/healthcare, light manufacturing, government contractors, nonprofit and education.

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job Description Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care programs. Our platform has already served over 1.5 million patients and is trusted by providers and payers to improve efficiency, lower costs, and drive better outcomes. With a unique freemium model and minimal direct competition, we are poised to capture a large share of the $4.5T U.S. healthcare industry. Key Responsibilities: * Conduct outbound welcome calls to patients across multiple time zones, following a structured multi-week outreach cadence * Complete 40+ patient enrollments per week (baseline subject to adjustment after 2 months) * Place and document 100+ call attempts weekly, with at least 3 attempts per patient in weeks 1, 3, and 5 * Use provided scripts and workflows to deliver high-quality, empathetic patient interactions that foster trust and engagement * Text patients before calling to increase contact rates and schedule calls at patient-preferred times * Maintain clear and accurate records in the portal, including best times to call, verbal consents, HIPAA contacts, and scheduling notes * Schedule 15-minute Welcome Calls with assigned Care Counselors within 2 business days of enrollment, ensuring no double booking * Review patient eligibility (diagnosis, payer type, provider) and complete chart prep in advance of calls * Escalate clinical questions or concerns appropriately to the patient’s provider or care team Key Performance Indicators (KPIs): * 40+ enrollments/week * Call Completion Rate ≥ 75% * Consent Capture = 100% * Documentation Accuracy (Declinations, Notes) = 100% * Audit Score ≥ 95% Ideal Background: * 1–2+ years of experience in healthcare customer service, medical front desk, or call center * Strong phone communication skills and confidence in discussing healthcare programs * Highly organized and comfortable managing time-sensitive tasks and high call volume * Tech-savvy, with experience navigating EHR platforms, CRMs, or scheduling tools * Comfortable working remotely and independently with minimal supervision * Prior experience with patient scheduling, insurance verification, or care coordination is a plus * Bilingual (Spanish or Russian) is a plus Location: Remote Job Type: Contractor (Full-Time hours expected) Compensation: $18–$19/hour depending on experience Our values This is what you can expect of your teammates at Flagler: * Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems. * Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. * Don’t take things personally: We value and react quickly to constructive feedback. * Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly. * Be Right: We are highly detailed oriented and try to be right, a lot.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team in New York, you will take a lead role in developing real-world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Software Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Requirements: • BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience., • Experience with agile project management, such as scrum, kanban, post-mortems etc., • 2+ years software engineering manager experience., • Experience with algorithms, data structures, complexity analysis, and software design., • Experience with one or more programming languages such as Python or Go., • Working proficiency in verbal and written English., • 2+ years of experience as an Engineering Manager, preferably in a related industry., • Knowledge of REST APIs and associated technologies such as OAuth2.0, • Willing to get hands-on solving problems to help the team and project move forward., • A proactive collaborator with experience in interacting with different teams of varying complexity., • Experience / Knowledge of deployment AI products or solutions at scale., • Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS, • Understanding of the software deployment cycle, including local deployments, testing, code reviews etc., • Experience with Go programming language, • Right to work/permission to work in the United StatesMain Responsibilities:, • Lead, mentor, and develop a high-performing engineering team focused on delivering voice AI solutions., • Foster a culture of collaboration, innovation, and continuous improvement within the engineering department., • Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth., • Encourage technical excellence by promoting best practices, knowledge sharing, and cutting-edge AI methodologies., • Establish and maintain engineering processes and standards to ensure consistent, high-quality results across all projects., • Provide hands-on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. We provide a competitive salary range for this role - which is $150,000 - $200,000 - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement, • Training & development The Front Desk Associate or Membership Experience Associate (MEA) is the face of the Retro Fitness outlet in Fort Lee, NJ. The MEA is the first person a member or guest sees when entering the gym. The opener is a critical position as being reliable and early to open the club is a must. It is important that this person is outgoing, friendly, team-oriented with great communication skills. Sales skills are required for this position. The MEA must also have superb multi-tasking skills and enjoy helping people. Compensation and Perks: • $15.50 per hour., • Attractive commission ($10 or $20 per membership sold), • Monthly bonus structure, • Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access), • With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments, • 30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items, • 15% off Spartan Meals, • 15% off Personal Training packages., • NASM discounts, • Flexible schedule Environment: Working environment is inside Retro Fitness of Fort Lee, NJ. Direct Reports: This position is supervised by the positions below and in order of: • General Manager

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaningQualifications, • Must have customer service experience, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be willing to initiate tasks and perform duties without direction, • Must have excellent communication skills and be able to work with a wide range of personalities, • Must have outstanding customer service and problem solving skills, • Must have a positive, can-do attitude, • Must have friendly and professional phone and email etiquette, • Must have superior organizational skills Additional Information For additional Information visit our Career Site:

Job Description Role Title: Front Desk Associate - Full-Time Location: 440 Broome St 2nd Floor New York, NY 10013 Schedule: M-F 10:30AM - 7:00PM Compensation: $22 - $24/hr. Manager: Clinic Manager Role Summary: Ensures hospitable patient member experience at the Tia Clinic, and in collaboration with the care team and Clinic Manager, maintains efficient patient operations. Actively participates in reporting feedback/suggestions related to patient care, and clinic or front of house process to supervisory staff Values : Achieve excellence, with regard to impact over effort • Be compassionate, • Practice a meritocracy of ideas, • Ownership mentality Abilities: • Client service mentality, understanding + ease of practice "hospitality principles", • Creative problem-solving, • Process - oriented thinking, • Conflict Resolution, • Ability to navigate ambiguity, • Enthusiastic, energetic, and friendly disposition despite highly demanding environment, • Ability to maintain composure under stress, • Cross-functional collaboration, • Interpersonal communication: be aware of other's reactions and embody empathy, • Proven ability to learn from mistakes, ability to reflect Skills: Proficiency in core MS/Google Suite • Strongly adheres to process, • Resourcefulness, • Highly Organized, • Keen to Detail, • Self - motivated Responsibilities: Hospitality: Be compassionate and utilize interpersonal communication to execute a hospitable and seamless patient experience • Greet and direct all patients, or other related individuals to appropriate locations while maintaining excellent customer service at all times, • Educate patients when visiting the clinic on Tia Services (workshops, acupuncture, community events, retail products, pricing, etc.), • Spearhead all administrative duties varying from scanning and uploading patient medical health information, electronic filing of EOBs, documentation upkeep of clinic operations such as Wellness Credits, billing Issues, Inventory, Mail assortment, Accuracy in DrChrono Appointments Check In/Out Flow in regards to: Payment Profiles, Billing Status, • Basic housekeeping to ensure communal areas are stocked, cleanly, and maintained, • Undertake additional ad-hoc projects as assigned to help with clinic operations varying from research, product sourcing, GSuite Documentation of processes, miscellaneous errands, facilitation of team meetings and/or trainings Other important details: • You are available 20-29 hours/week including Saturdays, • You're authorized to work in the US What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below) Asking why, then why again — because accepting "this is just the way it is" is not good enough Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others A commitment to uncovering talents to unlock "rock star" potential across every individual Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself. Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Job Description General Summary We are currently seeking an experienced IT professional to handle desktop support incidents and service requests submitted by users across our organization. As a Service Desk Analyst, you will be responsible for installing and troubleshooting all hardware, software, and network related equipment. Though some work may be done remotely, there is a heavy emphasis on deskside and onsite support as issues assigned are escalated from our Level 1 call center. Essential Job Functions/Responsibilities: • Customer Satisfaction: Maintain high level of customer service by receiving and handling all tangible issues in a courteous professional manner., • Incident and Service Management: Handle assigned Service Desk incidents or service requests. Escalate and collaborate with our other internal IT groups such as Network, Infrastructure, and Applications accordingly., • Asset Management: Maintain inventory of computer equipment during the process flow of new hire, transfer or termination requests., • Knowledge Management: Actively participate in the development and documentation of the technical and public Knowledgebase and Training. Qualifications: • Bachelor’s degree in computer science or information systems., • 3-5 years minimum experience in a related IT position (Service Desk/Deskside Support, Systems Administrator, etc.), • Excellent customer service skills and ability to maintain a high level of customer satisfaction, • Outstanding verbal and written communication skills, • Strong knowledge of Windows operating system, • Strong knowledge in Microsoft Office 365 applications, • Strong knowledge in mobile platforms (Android and Apple iOS), • Knowledge of network hardware and concepts (switches, routers, TCP/IP, DNS, WAN, LAN, SMTP, SMB, VOIP), • Experience with Azure, Active Directory, Exchange, and Teams, • Experience using any kind of incident management systems (ServiceNow (preferred), BMC Footprints/Remedyforce, HEAT), • Experience with Citrix Workspace and supporting thin clients in a Citrix environment, • Familiarization with PC imaging and deployment processes (Image, Inventory, Deploy, User Orientation), • Experience working in a corporate environment including supporting C-level executives, • Experience managing or taking team lead on IT related projects, • Maintain a clean, neat, and organized environment in our offices, • Must be self-motivated and reliable

Job Description Job Title: Service Level Engineer 1 Office Location: New York Office ("HQ") Travel Required: As needed in the Tri-state area Employment Term: Full-Time Employee ("FTE") Salary: 55-65K Reports To: Service Delivery Director About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers' deep technical knowledge and leveraging our strategic relationships with the world's leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise in the reactive and proactive management and maintenance of client desktop and server solutions. We excel at supporting and client infrastructure, from simple topologies to the latest hyper-converged technologies with an emphasis on best practices. In addition, our customer service approach to understanding client goals ensures successful support and execution and client satisfaction. The Service Desk team is looking for a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service delivery. In addition, S/He should understand how to support day-to-date operations of Microsoft products/services and remote access / virtual desktop solutions. Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. About the Position: The Service Level Engineer I will be the front line for supporting Level 1 -2 client incidents and service requests and maintaining client infrastructure. S/He will provide both physical and virtual desktop and server support. The Systems Support Engineer will work in a team environment to deliver exceptional levels of technical expertise and customer service to Tekscape's clients in the Greater New York/New Jersey region. Job Duties & Responsibilities: • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with service desk engineer policies, • End-User/Server Hardware and Peripheral Support, • Keep End-User/Server Equipment and Application Documentation Up-to-date and Accessible, • End-User/Server OS and Application Support, • End-User/Server Active Directory Account Support, • End-User/Server Email Access Support, • End-User/Server File Access Support, • End-User/Server Remote Access Support, • End-User/Server Mobile Device Support, • End-User/Server Peripheral Hardware Support, • Office 365 product and licensing support, • Create and Maintain End-User Workstations/Server Templates, • Create and Maintain Workstation/Laptop/Server Templates, • Create & Maintain client Joiner & Leaver checklists and processes, • Excellent written and verbal communication skills applicable to a customer facing role, • Strong technical and client-facing documentation/presentation skills, • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests, • Experience managing and supporting various desktop operating systems and moves, adds, and changes within a Microsoft Active Directory-centric network (Win 7 & 10+), • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2019+), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2016 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platform (VMware Horizon & Citrix), • Understanding and support of public cloud platforms (AWS and Azure), • Understanding and support client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Coordination/Escalation to third party vendors for support escalations, • Experience with group policy configuration and deployment, • Experience troubleshooting basic connectivity issues with desktops, servers, and networks, • Experience installing SAN Storage and configuring it with VMWare / Hyper V, • Experience with Converged and Hyper-Converged Technologies, • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Previous experience working within ConnectWise (Automate) ecosystem, • Scripting and automation experience, • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of various technology environments, • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, and more), • Maternity/Paternity Leave, • 401(k) plan with matching company contribution, • Holiday/Vacation plans, • Development & training, • Commuter benefits, • Outstanding Employee Referral Programs, • Frequent company events and outings We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR GpHuuslWVf

Job Description Ocean Computer Group is looking for a Level 2/Level 3 engineer that will provide technical support for computers and associated networks. Level 2 support –This is generally reserved for desktop, laptop, and other user device support but it may also share work with Level 3. Level 2 generally handles break/fix, configuration issues, troubleshooting and software installations, They handle escalated issues that Level 1 support is not equipped to handle. Level 2 will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates. Depending on the Help Desk organization, a level 2 tech may either 1) be limited to only solving known issues and escalate new issues to level 3; or 2) be authorized to research and implement fixes for new issues and only escalate to Level 3, if it is out of their skill set or ability to solve. Level 3 support – Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems. Responsibilities • Must be able to install, configure, and test all core applications and utility software products such as MS Office, Java, Adobe, Flash, anti-virus, backup software, MS Updates, QuickBooks, etc., • Additional support capabilities are basic Active Directory support (password resets and group modifications/permissions), network printing, antivirus (Symantec, Webroot, Trend & AVG), network shares, wireless, Exchange (password reset and account creation), Office365, connectivity, hardware performance, etc. Basic IP configuration and smart phones., • This role also handles NOC-type activities such as handling recurring alerts for failed backups, hardware issues, service outages, and also responsible for regular maintenance for contract customers, including patching, checking anti-virus status, checking backups, etc., • Responsible for managing tasks in appropriate service management systems (ConnectWise and Kaseya), open call reporting and various reporting/updating requirements as assigned., • Must maintain all necessary and required technical certifications, based on business needs., • Adhere to guidelines pertaining to security of assets and proprietary information. Study and comply with the codes of business conduct, proprietary information and copyright guidelines, rules of ethics and other directives outlined in the ETS Employee Guide., • Perform other customer service related tasks., • A High School diploma or equivalent. College degree, A+, Network+, MCP, VMWare, MCSA, CCENT a plus., • Minimum of 5 years of experience with an extensive amount of MSP-specific work, • Experience troubleshooting and supporting computer systems and working with technical and non-technical end users., • Excels in fast-paced environments and is able to effectively multitask., • Attention to details and accuracy a must. * Strong written and verbal communication skills., • Quality is a MUST as is the ability to organize and prioritize using a help desk ticketing system., • Must have experience with ConnectWise PSA and Kaseya RMM Company Info: Website Oceancomputer.com Headquarters Matawan, NJ Size 25 to 50 employees Founded 1985 Type Company – Private Industry Information: Technology Company DescriptionWe've seen a lot in our 40+ years. Ocean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges. Our customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures. Our people make the difference.We've seen a lot in our 40+ years.\r\nOcean Computer Group is a managed service provider (MSP) primarily focused on solving business challenges. That means we take the time to understand your unique operating environment, and we leverage our experience and expertise to prescribe the best solution to your challenges.\r\nOur customers range from single office environments with dozens or hundreds of employees to regional offices and multiple locations that support thousands of employees across many locations. Our Public Sector customers span all K-12, Higher Ed, County and Municipality customers in NJ. And we can scale from specific project and integration projects to compete design, implementation and management of complex infrastructures.\r\nOur people make the difference.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: • Review and digest training materials to understand the RADAR business model and our core values, • Dive into videos and seminars to gain a better understanding of RADAR's technology, • Visit RADAR offices to meet with team members and engage in debugging common issues, • Learn about customer support structure, • Learn best practices and ticket-handling processes, • Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides, • Meet with strategic team members, • Independently provide support to customers through Jira and other ticketing tools, • Communicate with customers to guide them through resolutions, • Collaborate with engineering to escalate issues we are unable to resolve, • Collaborate with your manager to produce reports for customers and internal stakeholders, • Participate in on-call rotation schedule, • Adhere to SLA agreements by responding promptly to customers, • Begin owning dispatch process including scheduling with vendor and customers, • Collaborate with Hardware team to ensure RMA equipment is being received and tested, • Resolve complex problems and troubleshoot by referring to related tickets and documentation, • Successfully resolve complex problems using acquired knowledge, • Efficiently escalate tickets to L2 and L3 tier teams when appropriate, • Collaborate with Customer's Support Team to resolve issues related to their environment, • Successfully use monitoring tools and have a solid understand of appliance logs, • Identify processes that can be automated, • Begin automating processes in Jira to increase efficiency, • You have 3+ years Helpdesk/ Customer Support experience, • You are capable of explaining technical issues to non-technical audiences, • You are able to work independently, • You are able to work in a fast-paced environment while exhibiting a strong attention to detail, • You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance, • You have the ability to evaluate, escalate and drive issues to resolution, • You have previous experience supporting retail customers, • You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues, • You work well under pressure and manage multiple priorities, • You are flexible and able to work additional hours, as necessary, • You are able to write reports, business correspondence, and procedure manuals, • You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions, • You have intermediate knowledge of Linux, • You have intermediate Network knowledge, • You have strong verbal and written communication skills, • You have intermediate knowledge of terminal, CMD, SSH and Telnet, • You are able to script using Linux, • You have knowledge of API Integration across business platforms, • You have advanced knowledge of Jira Service Management Desk Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job Description Job Summary The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional Judgment Free member experience as well as a financially successful club. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians., • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines., • Team Management, • Schedule team members and ensure all shifts are covered., • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals., • Resolve team member issues or concerns., • Discuss team member disciplinary measures with General Manager/Area Manager, • Involved in all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate all member requests, issues and questions., • Ensure prompt opening/closing of gym., • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily., • Ensure safety of employees, members and club property., • Determine and communicate equipment repair in a timely manner., • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions., • Authorize expenditures and refunds. Make daily bank deposits., • Prepare HR related forms and send to Corporate Human Resources Team., • Track statistics and reports (weekly, monthly, annually)., • Backup support for any team member who is absent.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Ability to work 3rd shift (overnights)., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionAbout Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care. Job Summary The Marketing Representative is responsible for building and maintaining strong relationships with community providers, agencies, social workers, discharge planners, physician offices, case managers, and other referral sources. The primary focus is to generate new home care business (HHA/PCA and CDPAS) by connecting with potential clients and referral partners through in-person, phone, and email outreach. This role is essential in driving growth, expanding Elite’s community presence, and ensuring a smooth experience for new home care clients. Essential Duties and Responsibilities: Daily Field Stop Log Completion • Complete the Daily Field Stop Log on a daily basis in real time, accounting for how each workday is spent (e.g., outreach activities, home visits, NYIA scheduling, paperwork completion, etc.)., • Conduct in-person field outreach the majority of workdays, with a minimum target of 10 stops per day / 50 stops per week (may vary as caseload and events increase)., • Research outreach locations in advance and organize by zip code or stop type for efficiency., • Carry a professional outreach kit including flyers, referral forms, brochures, and business cards., • Always collect follow-up contact information and document it in the daily log; send follow-up emails or calls within 24 hours., • Submit 5–10 new quality referrals into BOLT, including HHA/PCA, CDPAS, and Medicaid referrals., • Pre-screen members to confirm interest in services and explain the onboarding process., • Ensure all referral details are complete (per training guidelines) and document any missing information, alternate contacts, or language needs., • Schedule 2–3 community events per week to engage potential members and gather follow-up contact details., • Participate in events such as housing site visits, physician office outreach, senior center activities, presentations, in-services, and vendor fairs., • Maintain a monthly events calendar and add all confirmed events to Outlook with date, time, and location., • Review active and pending cases in BOLT daily or every other day to monitor progress., • Communicate and partner with internal teams regularly for follow up and status., • Identify and resolve delays by contacting members, referral sources, or intake to move cases forward., • Assist with NYIA scheduling, completing required forms, and supporting PA onboarding., • Maintain prompt communication with supervisor, intake, and other departments, • Respond to emails in a timely manner, even if only to confirm receipt and provide an expected follow-up time., • Return calls or make initial contact with members, potential members, and referral sources within 24 hours., • Keep your supervisor informed about events, issues, opportunities, or needed support., • High school diploma or equivalent required; associate’s or bachelor’s degree in marketing, business, healthcare administration, or a related field preferred., • 1–3 years of experience in healthcare marketing, community outreach, or sales (home care or healthcare services preferred)., • Prior experience building and maintaining referral source relationships., • Familiarity with Medicaid, HHA/PCA, CDPAS programs, and NYIA process highly desirable., • Valid driver’s license and reliable transportation required., • Relationship Building: Skilled in developing rapport and trust with community providers, referral sources, and potential clients., • Communication: Strong verbal and written communication skills; comfortable with presentations and public speaking., • Sales & Outreach: Ability to identify opportunities, engage prospects, and convert leads into active cases., • Organization & Time Management: Able to plan routes, manage daily logs, track outreach, and balance field and administrative tasks., • Follow-Through: Consistently follows up on referrals, outreach attempts, and pending cases to ensure completion., • Problem-Solving: Resourceful in overcoming barriers to service initiation and resolving issues quickly., • Self-Motivation: Works independently, meets or exceeds outreach and referral targets, and takes initiative without constant supervision., • Professionalism: Represents the company positively in all interactions, maintains confidentiality, and adheres to ethical standards., • Adaptability: Adjusts approach as needed to meet changing goals, caseload demands, and community needs.Physical Demands:, • Must remain in stationary position for long periods of time at desk or computer Pay Range: The hiring range for this position is $70,000.00-100,000.00 annually. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR GBZVW6JsTb

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Bronx, NY. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description ▶︎ Job Details: • Job Title: Associate Help Desk Specialist, • Client: Banking Industry, • Working Location: New York, NY, • Working style: On-site, • Employment Type: Part-time, • Salary: $30-40/h ▶︎ Position Overview: There will be 3 shifts you will be working. (Schedule will be fixed 2weeks advance- 4weeks before holiday season) 1st shift: 6AM-3PM 2nd shift: 4PM-12AM 3rd shift: 12AM-8AM 2-3 days/week for 1st shift *Up to 30 days/year for 2nd & 3rd shift Occasional shift change is expected. Requested for travelling to Washington DC, Boston, or Atlanta (1-2 times a month) ▶︎ What will you do: include, but are not limited to support/management/installation of the following: • Applications: Experience with common Enterprise Software (Microsoft Office Suite, VMWare, Adobe Products, Various Browsers, Antivirus, Patching Laptops, etc.), • Hardware: Experience troubleshooting and replacing PCs, VMWare and HP thin Clients, and components, • Mobile Devices: Familiarity working with Android or iOS operating systems to assist users with Enterprise applications such as Email, remote access, etc., • Operations Monitoring: Comfortable following documented procedures, escalating appropriately as necessary; Able to document needed changes and updates in procedures, and raise needed changes as appropriate; Able to appropriately escalate issues for resolution, • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively., • Excellent written and verbal communication skills in English, • Visibility: Requires that onsite issues be addressed in person, in a professional, personable and efficient manner, • Scheduling Flexibility: This role needs occasional weekend work, • Prioritize service requests and assign support tickets as appropriate, • Support, coach, and train end-users as well as IT colleagues, • Other duties as assigned by management, • Linking pin to specialists at 2nd level support, operations, suppliers, etc., • Create and update work instructions processes, guidelines & knowledge base articles, • Install and deliver IT hardware, repair equipment, and maintain inventory of spares, • Communicate with different departments and liaise between end-users and IT colleagues, • Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of services, • Provide phone and hands-on support to Client employees, • Education: Information Technology (Associate) degree or equivalent job experience, • Experience At least 3-5 years experience with PC and Application Support;, • Strong knowledge of Microsoft Windows; Use of Active Directory Users and Computers., • Experience working in a Virtualized environment; preferably VMWare, • Strong PC hardware troubleshooting skills, • Strong problem troubleshooting skills. Able to research, diagnose, and resolve complex issues, • Strong organizational skills, • Familiarity with Android and iOS Operating systems for Mobile devices, • Detail orientation – needed to complete long or detailed tasks, • Scripting Ability Helpful, • Helpful: Cisco Telephony (Call Manager, Voicemail, etc.), • Ability to multitask several ongoing issues. This involves the ability to assess priority and make appropriate decisions quickly and effectively., • Excellent written and verbal communication skills, • Ability to demonstrate processes, and tasks to end-users, • Must work well in a high-pressure environment and keep cool under stress, • Willing to travel within the US (a few times a year) Powered by JazzHR a2VXzu5eDN

Job Description Job Title: Service Engineer L2 Location: Tekscape Office, NYC Travel Required: As needed to client sites in Tri-state area. FLSA: Exempt, Full Time Salary: 65-75K Reports to: Director of Support Services About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. We operate via two physical locations in the United States. Based on our engineers’ advanced technical knowledge and by leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Summary: The Service Engineer L2 provides the resource coordinator assistance in the acknowledgment, classification, and assignment of client tickets. The Service Engineer L2 is the first line of defense as well as an escalation point for Service Engineer L1 resources to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with desktop, network and systems issues coming from tickets created via alerts, email, or phone calls. The Service Engineer L2 will also be the onsite resource to fulfill regularly scheduled onsite support commitments to various clients. Responsibilities: • Assist the resource coordinator in ensuring engineers are prioritizing and following up on the ticket queues regularly., • Resolve support cases and work orders associated with end-user issues, physical and cloud infrastructure, and project related tasks., • Escalation point for Service Engineer L1 items that are not able to be closed., • Provide accurate, comprehensive notes on work performed to account for time spent with customers., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Perform basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers., • Provide end-user software support on common productivity technologies such as Microsoft Office Suite, Microsoft Teams, SharePoint Online, OneDrive, and QuickBooks., • Support and troubleshoot common mail platforms and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast., • Triage with external vendors and manage the process to assist customers on systems, software, or network related issues., • Execute basic system maintenance including software and operating system patching, software version upgrades and critical patch applications., • Provide intermediate support of Active Directory such as add/remove users, password resets, Group Policy application, task scheduling., • Deliver high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware., • Participate in after-hours client projects including cloud migrations/conversions, major upgrades, office relocations, and hardware refreshes., • Apply intermediate understanding of network principles such as DNS, DHCP, TCP/IP., • Deployed to client sites as needed to solve client issues., • Provide onsite support coverage as needed for clients with regularly scheduled onsite support., • Provide ad-hoc and temporary onsite support coverage tickets., • Provide end-user account and end-user endpoint troubleshooting and support., • Experience supporting desktop and laptop hardware., • Experience in supporting server hardware., • Experiencing in installation and removal of data closet and server room equipment such as, but not limited to, • Servers, • Firewalls, • Routers, • Switched, • Uninterruptable Power Supplies ('UPS') Devices, • Endpoint VOIP Devices, • Strong troubleshooting skills and abilities., • Advanced knowledge of Microsoft Office suite., • Advanced understanding of e-mail and spam technologies, and how messaging flows through these systems., • Intermediate understanding of cyber-security concepts and technologies like Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web-filtering and social engineering., • Experience with management of end-user domain accounts and mailboxes., • Ability to complete workstations and laptops following build guidelines and checklists., • Familiarity with file system support including permissions, sharing, backups and restores., • Strong documentation and communication skills, • Experience with PSA/Ticketing systems to track ticket closure and time spent on tickets., • Understanding of the ConnectWise PSA and ability to manage and administer the PSA backend infrastructure and settings., • Participate in after-hours on-call rotation for technical services support/Help Desk. Preferred Skills • Experience in other Managed Service Provider environments is preferred but not required., • Experience with troubleshooting and remediation of workstation and laptop hardware, • Experience with management of Active Directory accounts/groups/objects, • Experience troubleshooting Microsoft Office Suite Products, • Experience with management and troubleshooting of end-user email issues and mailboxes., • Office 365, • Experience with the management and troubleshooting of end-user mobile device issues., • Experience with Public (Azure) and Private Cloud environments., • Experience with Cisco and Meraki networking. Education and Personal Skills: • Minimum of 3 years plus experience with maintaining, troubleshooting, and supporting of end-user technology, mobile devices, and applications., • Desire and ability to motivate oneself and quickly develop new skills., • Excellent written and verbal communication skills applicable to a customer service role, • Excellent planning and organizational skills, as well as sound independent judgment, • Able to travel for business and work beyond normal business hours when necessary., • Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs., • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave, • Professional Development Programs, • Commuter benefits through ConnectYourCare, • Employee Referral Programs, • Fitness/Wellness Perks through Justworks, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge. Powered by JazzHR Pfn4xTV8vh

Job Description About Launch Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) schools across the country. EL is a proven educational model being implemented in over 150 district, charter, and independent schools across the country. Launch Schools is more than a place for middle school and high school students to learn. We’re a community built on connection, care, and the belief that every child can thrive. Rooted in Ubuntu, Crew, Excellence, and Equity, we create a learning environment where students are known, supported, and challenged. Together, we grow as learners, leaders, and changemakers. We serve students and families from across Brooklyn reflecting the vibrant diversity of our city. Our staff bring deep experience and shared commitment to rigor, equity, and belonging. Launch students consistently outperform district peers in both growth and achievement: The ideal candidate will model our Launch Habits of Responsibility: Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care. Kindness and Collaboration – Make others feel like they belong through demonstrating empathy and care Imagination and Spirit – Demonstrates and unyielding belief that we can accomplish our goals Dedication and Practice – Uses each minute to support our mission and reflects on actions with a focus on continuous improvement At Launch believe: • All students can achieve at high levels, • Families are essential partners for teachers, • Strong understanding of charter school operations or prior experience in this field, • Experience in project management with a lens on forward thinking, • Experience in planning, prepping and overseeing school-based assessment and NYS exams., • Exceptional ability to demonstrate our operating values in every aspect of their work, • Exceptional ability to develop and maintain productive and collaborative relationships, • Physical Requirements: Must be able to push, pull and lift up to 20 pounds. Launch compensation is highly competitive and commensurate with experience, along with a full benefits package. Launch will support individuals with obtaining certifications and resources upon hire if applicable. Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability. Operations Assistant Responsibilities: The below job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. (30 min lunch, non-exempt employee, individual is eligible for overtime) Building Operations • Support Operations Manager in building management and vendor support with the following teams: custodial, schoolfoods, school safety and co-location partnership, • Oversee beautiful spaces expectations at the Middle School to ensure classrooms, hallways, offices, restrooms and community spaces are visual and operational beautiful, • Execute on operations tickets, support calls and immediate teacher/SLT needs, • Oversee the maintenance of the staff room including organization, cleaning, inventory management and restocking., • Own, track and deliver all school-based packages to the appropriate recipient, • Ensure that all staff, student and family facing signage and documents are accurate, stocked, fresh and maintained, • Support the partnership w/ IKON regarding school/organization projects and service tickets for both campuses., • Fixed Asset Internal Tracker (FAIT), • Ensure that Launch’s FAIT is up to date, • Perform quarterly checks of all fixed assets, • Correctly noting and tagging assets for disposal, • Support Launch’s teacher facing computer system to ensure the fixed asset tracker is accurate and computers are cared for properly., • Oversee the programming of SchoolMessenger, Launch OU/email groups, SLACK, other communication/information channels., • Develop project plans related to technology, school implementation, and platform integration., • Collaborate with technology consultants to execute on high level technology projects, • Emails and Accounts, • Ensure that all staff are subscribed to the correct email groupings, • Ensure that student emails are updated and in the proper organizational unit, • Ensure that student and staff accounts are created for the following systems: Accelerated Reader, Star Assessment, i-Ready, and Hapara, • IT Hardware and Classroom Equipment, • Installation, monitoring, and maintenance related to:, • Staff and student laptops, • Networking infrastructure, • Student computer carts, • Classroom printers, elmos, projectors, • Multi-function copy machines, • School Technology Management, • Manage the inventory, collection, distribution, and placements for all school-based technology., • Ensure maintenance, repairs and updates/upgrades are performed on school tech monthly., • Ensure that all school tech is documented, tracked, and housed within the school., • Supporting staff/admin in their use of technology, systems, and equipment, • Respond to Launch Ops tickets to support teachers with tech and equipment needs, • Ensuring that staff and student devices are cared for in the proper way, • Communication through several different sources: memos, in-person trainings and guides, • Proactively training staff on proper use and care, • Ensure classrooms technology set meets Launch’s requirements (i.e. worker comp requirements), • Research and advise admin on best practices for Information Technology in education, • Student Information Systems, • Support with annual rollovers with respect to Launch’s student information systems - Alma, Edcite, School Messenger and Hapara, • Support the overall connection between systems, • Support the student process of transitions, arrival, lunch, and dismissal, • Check in and provide in class support to teachers as needed, • Support with attendance calls as needed, • Support the enrollment team during the months of March, April and May with lottery preparations, new parent phone calls, event support, enrollment documentation, • Attend select events to support with English/Spanish translation, • Collect and ensure that all student files are current and up-to-date. School-Wide Events (when applicable), • Supporting with operational and physical needs for school-wide events including but not limited to: pre-service, parent teacher conferences, new family night, back to school night, pack up plan, staff potlucks, • Support logistics for school-wide celebrations - both staff and students, • Attend select events to support with English/Spanish translation, • Support the Operations teams with a wide range of projects based on availability and other commitments, including but not limited to:, • School lunch forms, • Immunization compliance, • Accommodations/504, • NYC School Survey, • Student files, • Re-enrollment forms, • Support the Main Office with occasional coverage of the front desk and ensure the main office is a welcoming work environment, • Support with school mailings as needed, • Lead all whole school training/onboarding sessions related to operations projects., • Collaborate with department subjects and department teams to support any operational projects., • Support where needed to ensure optimal operational success in the building., • Support the onboarding process by ensuring that all staff have their ID’s, keys, and other start of year items., • Other duties as assigned (based on the needs of the school at specific times during the year) Powered by JazzHR cSd9369iX7

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description About the role: PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. What you will do: Leadership & Team Management: * Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. * Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. * Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. Operational Efficiency: * Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. Scheduling & Staffing: * Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. * Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. Client Liaison & Collaboration: * Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. * Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. Training & Development: * Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. * Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. Budgeting & Reporting: * Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. * Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. Complaint Resolution & Feedback: * Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. * Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. What you need to be successful: * Bachelor’s degree in hospitality management, or a related field preferred. * Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. * A commitment to continuous improvement and exceeding client expectations. Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. Company DescriptionIf your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock. We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance. Let’s get acquainted.If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.\r\n\r\nWe’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.\r\n\r\nLet’s get acquainted.

Job Description Oskar Luxury Apartments, an upscale residential community, located in the Hell's Kitchen district of New York City, seeks a polished and proactive Concierge to deliver exceptional service to our residents and guests. The Concierge serves as the first point of contact, embodying the sophistication and hospitality of our luxury brand. This role requires a blend of outstanding customer service, organizational finesse, and a keen eye for detail to enhance the resident experience and maintain the building’s prestigious reputation. If you thrive in a fast-paced environment, enjoy providing exceptional customer service, and take pride in maintaining a pristine property, we’d love to hear from you! Position Overview This is part-time Concierge role working 1 night (3rd shift) per week, on Wednesday evening beginning at 11:00 PM to 7:00 AM (8 hours). The hired candidate should be available and willing to cover other shifts as needed, including evenings, weekends, and holidays, as required in a 24/7 luxury building. Responsibilities • Greet and assist residents and visitors, and answer phone calls in a professional and courteous manner., • Control access to the location and ensure only authorized personnel enter the premises. Monitor CCTV when assigned. Ensure the security of the building and the safety of tenants/guests., • Share knowledge of the services and amenities available to residents to help them feel at home., • Collaborate with team members to communicate what you see and hear to staff and management to ensure the residents’ needs are being met/Liaise with building management and maintenance staff to respond to emergencies., • Facilitate routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses., • Ensure timely entry of service requests and conducting routine inspections for organized common areas., • Monitor scheduled move-in/ move-out processes., • Deliver an exceptional experience through genuine hospitality to residents, guests, and colleagues., • Maintain the highest levels of safety and security, including monitoring security cameras, conducting regular patrols, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately., • Package-handling, including logging and distributing packages, and managing vendors and deliveries., • Implementing security measures by securing sensitive information and locking computers when away, • Maintain accurate and complete shift logs ensuring proper "handover" to establish successful communication through shift changes., • Manage the front desk area, ensuring it is clean, organized, and presentable at all times. Maintain cleanliness of the lobby and surrounding areas., • Utilize computerized systems to manage and maintain accurate records, including incident reports and logbooks as required., • Demonstrate excellent phone etiquette and provide accurate and timely responses to phone calls and respond to calls for assistance., • 2+ years of experience in a customer service position, • Excellent organizational and communication skills, • Must be energetic, dependable and motivated to work, • Service-focused, with genuine passion for delivering hospitality, • Proficiency with computerized phone systems and the ability to use them effectively, • Ability to work in a busy and dynamic environment, • Ability to stand or sit for extended periods at the front desk and occasionally lift packages up to 30 lbs., • Some work may require physical activities such as lifting, stooping, kneeling, and crouching, • High school diploma or equivalent required; additional training in hospitality or customer service is advantageous., • Must pass a background check and drug screening prior to employment. We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to age; appearance; color; gender identity and/or expression; family or parental status; marital, civil union, or domestic partnership status; disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Mezuyon Owner LLC is proud to be an equal opportunity employer. Wednesday Night; 11:00 PM - 7:00 AM Other Shifts as needed.

Job Description Here at The Arc Gloucester, we offer the unique opportunity to combine your professional experience with your passion to help individuals with intellectual or development disabilities For 67 years The Arc Gloucester has provided innovative programs and services to individuals with intellectual and developmental disabilities. We have made a difference in the lives of many people and are very proud of that. But it's the individuals we service who bring our programs to life with their creativity, excitement, humor, talent, and so much more! Summary: The Administrative Assistant provides administrative support to the executive team and when needed any and all Agency programs and services, in order to support individuals with intellectual and developmental disabilities reach their highest potential. Position: Non-exempt, part-time (20-25 hours per week). Typical hours are Monday – Friday between 8am – 1pm. This position primarily operates from the Turnersville Achievement Center with the potential to travel and work from multiple facilities operated by The Arc Gloucester. Essential Duties and Responsibilities: • Provides general office management support, as well as manages the front desk area, answering calls, greeting visitors, employees, and participants, • Answers internal & external calls, emails, digital and in-person requests and questions, • Efficiently, accurately, and timely completes administrative duties, including but not limited to organizing, filing, maintaining the professional appearance of the office, auditing, etc., • Provides administrative support to an assigned program and when needed all Agency programs, including preparing professional, written correspondence, • Assists with the coordination and communication with day program staff, support coordinators, transportation, guardians and families., • Prepares reports, correspondence, forms, ISPs, NJISP worksheets, records etc., • Generates e-tickets & problem solves facilities, IT, transportation issues corresponding with the appropriate departments, • Reviews & identifies errors in documentation, including EMARs (Therap), • Supports events and training, assisting with registrations, answering general questions, • Assists with maintaining the daily income journal of all monies received, as assigned, • Primary department, work location and schedule may vary., • Maintain confidentiality, • Comply with the DDD Program Manual, The Arc Gloucester Policies and Procedures Manual and applicable state, local and federal regulations, including any COVID-19 vaccination mandates & policies, • Must cooperate and participate in reviews, investigations, and inspections, including but not limited to DHS Licensing and DHS staff., • Occasional management responsibilities, including assisting with trainings, planning, workflow, and problem solving, • Complete and maintain required training, • High school degree with some college. Experience may be substituted for college education., • Must be 18 years of age or older, • Knowledge or experience with supporting individuals with intellectual and developmental disabilities is preferred, • Must have a current, non-probationary driver’s license with 5 points or less, and deemed acceptable to drive by The Arc Gloucester’s liability insurance company, • Proficient in basic computer, math, reading comprehension and verbal and written communication skills, • Experience with Microsoft 365 and database tools., • Successfully pass initial and ongoing State/Federal Criminal Background checks, including but not limited to Fingerprinting, CARI checks, Central Registry checks, MVR and drug screens While performing the essential functions of this position, the following are required, with or without reasonable accommodation: • Ability to sit, drive, stand and walk for extended periods of time, • Ability to operate computers, phone and other relevant technology, • Talk, hear and communicate in person, over the phone and using other technologies, • Physical duties, including but not limited to carrying, driving, general lifting (occasionally up to 15 lbs) bending, twisting, squatting, cleaning, and climbing stairs

Job Description About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places. Position Title : Onsite Technician Location, Hours and days onsite required: • Provide support for office location in Manhattan NY., • Days – onsite as Needed may be 3-5 days. Mon and Fri., • Time – standard workday of 8:30-5:30pm Expectations – highlights include: • Provide highly professional and polished operational support for users, network, systems, cabling, and any other technical needs to support the customer, • Develop operational knowledgebase and infrastructure documentation both internally and customer-facing, • Skillset – knowledgeable and capable of providing support for the following technologies:, • Extremely strong customer service interaction with varied user base, • Familiarity with ITSM tools and ticketing systems, • Logging all incidents and requests into the ITSM system, • Software installations and updates, • Software error investigation and resolution, • Experience with hardware/software troubleshooting, • User access management and password resets, • Knowledge of user equipment and peripherals (printers, scanners, etc), • Networking with Cisco, Fortine, Aruba, and others in a multi-vendor environment, including network diagnostics, troubleshooting, configuration, management, and operational capability, • Ability to perform proactive system monitoring, • Capability to coordinate with vendor support teams, • Properly escalating unresolved issues to upper level support, • Coordinating with IT Service Desk for accurate documentation, • Configuration changes for business critical systems, • Maintaining physical inventory of connections and equipment in each IDF/MDF, • Establish documentation and operational protocols, • Maintain full documentation of all systems and procedures, • Knowledge base articles for recurring problems What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance tVBD5bI5dn

Job Description Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: • Provide initial contact and incident resolution to customers with hardware, software, and application problems., • Attempt to resolve as many incidents during the first call as possible., • Document incident resolution and status in incident PSA tool., • Provide day-to-day support for localized PC issues., • Create and manage user accounts and provide remote troubleshooting support to customers., • Provide input and update to standard operating procedures., • Participate in the organization's change management process., • communicating and escalating issues using sound judgment and self-initiative., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. ACnEv98Lef

Job Description Salary: $90,000/Yr-$100,000/Yr Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Assistant General Manager (AGM) plays a vital leadership role in ensuring operational excellence across multiple departments, with a strong focus on reception services, hospitality, team coordination, payroll oversight, events management, catering & pantry services, budgeting, and staff engagement. This role supports the General Manager in driving guest and client satisfaction, team efficiency, and financial performance. Key Responsibilities: Guest Services & Food & Beverage Management -Supervise and oversee the hospitality team to ensure a warm, professional, and efficient guest experience. -Implement and monitor service standards and SOPs to ensure all client standards and expectations are met. -Manage scheduling, training, and front desk support to ensure coverage is fulfilled for each shift. -Ensure alignment with brand standards in service delivery, cleanliness, and comfort. -Assist GM with all recruitment opportunities such as job postings, resume review, interview scheduling, training and onboarding. Supervise and oversee the hospitality team to ensure a warm, professional, and efficient guest experience. -Implement and monitor service standards and SOPs to ensure all client standards and expectations are met. -Manage scheduling, training, and front desk support to ensure coverage is fulfilled for each shift. -Ensure alignment with brand standards in service delivery, cleanliness, and comfort. -Assist GM with all recruitment opportunities such as job postings, resume review, interview scheduling, training and onboarding. -Maintain and organize designated pantry areas. Perform quality checks throughout the day to ensure all fruit and perishables are fresh, pantries are stocked and replenished to brand standard. -Brings innovation into current pantries and focuses on marketing special promotions within employee pantries. -Works closely with pantry team to ensure all client expectations are met -Ensures compliance with proper sanitation and cleaning standards -Operates within the budget and identifies new ways to improve the business -Managing and maintaining strong vendor relationships -Follow client expectations and communicate with manager on any pantry requests or needs. -Trouble shoot any issues and reach out to technicians if service is necessary. Payroll & Administrative Oversight -Work closely with GM to oversee payroll processing and timekeeping systems. -Monitor staffing levels and labor costs to optimize efficiency and budget adherence. -Review and pay all invoices for pantry program, ensure all invoices are paid on time and send monthly invoices to client. Events Management -Lead planning and execution of external events (conferences, client functions, team events, etc.). -Coordinate with GM, vendors, stakeholders, and clients to ensure seamless event delivery. Budgeting and Financial Monitoring -Assist in developing departmental budgets and monitor ongoing expenses. -Generate monthly reports and forecasts to support financial planning in concur. -Identify cost-saving opportunities without compromising service quality. Team Development & Culture -Foster a positive and inclusive team culture through coaching, mentoring, and team-building initiatives. -Conduct regular staff meetings and trainings to ensure engagement and alignment. -Coordinate training initiatives through Compass OMS to provide hospitality team with the tools and skills they need to be successful. Key Qualifications: -Bachelor’s degree in hospitality management, Business Administration, or related field. -5+ years of experience in hospitality or operations management, including team supervision. -Strong knowledge of payroll systems and budget management: building forecasts, managing spending and creating expense reports. -Proven ability to manage multiple priorities with strong organizational and communication skills. -Experience in event coordination and vendor management. -Familiarity with hospitality or office management software: EMS reservation system; Concur. -Ability to lead with empathy and accountability in a fast-paced environment. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1454339 Flik Hospitality Group HILARIA KWAKUMEY [[req_classification]]

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job DescriptionCompany Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Job DescriptionCompany Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Job Description NOC Technician Location: East Hanover, NJ or NYC or remote options available. Department: Engineering Division: Corporate Job Status: Full-Time Work Shift: Must be available all shifts About BlackHawk Data BlackHawk Data is one of the fastest-growing, woman-owned IT solution providers in the country trusted by private and public sector clients to deliver secure, scalable infrastructure and innovative network solutions. Here, you won’t just do a job—you’ll build a career that matters. We’re a team of bold thinkers, problem solvers, and changemakers committed to doing things the right way, not the easy way. Our culture thrives on curiosity, collaboration, and grit. We invest in our people, challenge them to grow, and celebrate wins together. If you're driven to lead, learn, and leave your mark, BlackHawk Data is where you belong. Come build what’s next with a team that’s going places 💻 Learn more about us: 🤝 Connect with us on: LinkedIn, Facebook, Twitter, YouTube, and Instagram Position Overview We are seeking a self-motivated and high-potential NOC Engineer to join our innovative and dynamic team. As a NOC Engineer, you will have the opportunity to provide exceptional service to our diverse range of clients in industries like Commercial, Healthcare, Financial, Education, and Public-sector. Daily responsibilities: • Manage all incoming customer tickets, ensuring timely responses and resolution within SLAs (Service Level Agreements). This includes opening, tracking, and closing service tickets, as well as answering incoming calls and monitoring various e-mail accounts., • Conduct daily preventative maintenance checks and services on managed devices within client infrastructure., • Collaborate with field personnel to validate repairs and system testing, identifying recurring performance issues., • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, packet loss, latency, and performance degradation., • Generate performance reports on managed service devices and collaborate closely with NOC & Field Engineering teams for issue resolution., • Communicate directly with customers regarding issues, outages, and maintenance activities, while maintaining detailed notes within ticketing systems on all resolution activities., • Maintain customer technical information in accordance with defined documentation standards., • Develop and maintain installation and configuration procedures with Runbooks, while obtaining and maintaining necessary technical/professional certifications., • Perform OS patching and vulnerability sweeps on Customer environments., • Provide flexible shift scheduling based on operational needs and offer emergency on-call support on a rotating schedule., • Perform any other duties as assigned. System responsibilities: • Manage and monitor IT infrastructures including Microsoft Active Directory, Exchange, DNS, DHCP, PowerShell scripts, Azure services, AWS services, VMware technologies, and server infrastructures., • Manage server infrastructures including Dell VXRail, Cisco UCS, standalone servers, and hyper-converged solutions., • Manage and maintain monitoring and alerting system like Zabbix to ensure system integrity and performance., • Troubleshooting desktop and Windows OS issues., • Assess and identify appropriate solutions for system integration, providing recommendations for implementation and troubleshooting., • Manage customer’s overall Fortinet environment, including making firewall policy changes as well as updating firmware., • Minimum 5+ years of technical support experience with event/alert management, incident, and change management processes., • Minimum 3 days on site at East Hanover, NJ office., • Demonstrated expertise in networking, routers, switches, firewalls, wireless devices, and security protocols., • Proficiency in network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (EIGRP, OSPF, BGP)., • Strong understanding of Route/Switch and Wireless technologies., • Demonstrate a good understanding with Voice/VOIP technologies, including but not limited to IP Phones, Voice gateways, and old land lines., • Previous experience in Help Desk or NOC roles is required, with Cisco Certification considered advantageous., • Exceptional interpersonal skills, strong work ethic, communication skills, and customer service abilities., • Proactive approach to problem-solving and troubleshooting techniques., • 5+ years of experience in systems engineering or related IT roles, with desktop support experience aligned with stated technologies., • In-depth knowledge of Microsoft ecosystems, cloud services (Azure & AWS), VMware technologies, and various server technologies., • Strong understanding of Fortinet product suite, including FortiGate’s, FortiManager and FortiSwitches., • Strong understanding of Cisco product suite include catalyst, nexus, and wan routers., • An active Fortinet certification such as FCP or FCSS, • An active Cisco CCNA, CCNP certification, • Any course certifications/accreditation, • Any equivalent certification (Palo, Arista, F5 etc.) What We Offer • Competitive Pay., • Comprehensive health, dental, vision, and 401(k), • Regular coaching, career development, and advancement path., • A collaborative culture that celebrates learning, innovation, and high performance 1ic4eZJ2Ps

Job DescriptionCompany Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your family and grow in the company. Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Job DescriptionSalary: Competitive Job Title: Level 2 Help Desk Technician (Hybrid) Location: Stamford, CT (Hybrid Remote & Onsite) Job Type: Full-Time About Us: We are a fast-paced and client-focused Managed Service Provider (MSP) based in Stamford, CT. We support a wide range of businesses with their IT needs, providing exceptional service, reliable solutions, and a security-first mindset. As we continue to grow, were looking for a skilled and motivated Level 2 Help Desk Technician to join our team. Position Summary: As a Level 2 Help Desk Technician, you will be responsible for providing both remote and onsite support to our clients in the Stamford, CT area. Youll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity and customer service. Key Responsibilities: Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues Manage and troubleshoot Microsoft Office 365 environments (including Exchange, Teams, SharePoint) Support and maintain Active Directory, DNS, and Group Policy Perform onsite visits to client locations as needed for installations, troubleshooting, and project work Document work thoroughly in ticketing and knowledge base systems Escalate unresolved issues to higher-level engineers when appropriate Maintain a strong focus on cybersecurity best practices across all client environments Stay up to date with new technologies and participate in ongoing training and certifications Qualifications: 2+ years of experience in a help desk or technical support role, preferably with an MSP Proficient in Microsoft Office 365 administration and support Strong knowledge of Active Directory and DNS Familiarity with remote monitoring and management (RMM) tools and ticketing systems Excellent communication and customer service skills Self-motivated, detail-oriented, and able to manage multiple priorities Must have a valid driver's license, reliable transportation, and be located within commuting distance of Stamford, CT Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, etc. Experience supporting Windows servers, firewalls, and backup solutions Why Join Us? Be part of a close-knit team that values your input and growth Exposure to a broad range of technologies and industries A hybrid work environment with flexibility and autonomy Ongoing professional development and training Competitive compensation and benefits remote work

Job DescriptionCompany Description On-site 1 yr contract Pay Rate: $32/hr We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Job Description Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: • Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments., • Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.)., • Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools., • Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution., • Perform user onboarding/offboarding and manage access rights through AD and other systems., • Provide on-site & off-hour VIP Support for Executives and other urgent cases., • Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.)., • Assist with software deployment, patching, and system updates., • Identify recurring issues and recommend long-term solutions or process improvements., • Ensure compliance with IT security policies and procedures.Qualifications Required Experience: • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 5+ years of hands-on experience in an IT support role in an enterprise environment., • Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP)., • Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications., • Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.)., • Strong problem-solving and communication skills, both written and verbal., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred., • VDI support experience is a plus., • MacOS support experience is a plus., • Experience in IT service desk environments supporting 500+ end users., • Exposure to basic scripting (PowerShell) for automation tasks., • Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy)., • Experience with Enterprise Mobility Management (or Mobile Device Management)., • Experience with WDS (Windows Distribution Services)., • Experience with disk imaging/cloning tools. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care. Job Summary The Marketing Representative is responsible for building and maintaining strong relationships with community providers, agencies, social workers, discharge planners, physician offices, case managers, and other referral sources. The primary focus is to generate new home care business (HHA/PCA and CDPAS) by connecting with potential clients and referral partners through in-person, phone, and email outreach. This role is essential in driving growth, expanding Elite’s community presence, and ensuring a smooth experience for new home care clients. Essential Duties and Responsibilities: Daily Field Stop Log Completion • Complete the Daily Field Stop Log on a daily basis in real time, accounting for how each workday is spent (e.g., outreach activities, home visits, NYIA scheduling, paperwork completion, etc.)., • Conduct in-person field outreach the majority of workdays, with a minimum target of 10 stops per day / 50 stops per week (may vary as caseload and events increase)., • Research outreach locations in advance and organize by zip code or stop type for efficiency., • Carry a professional outreach kit including flyers, referral forms, brochures, and business cards., • Always collect follow-up contact information and document it in the daily log; send follow-up emails or calls within 24 hours., • Submit 5–10 new quality referrals into BOLT, including HHA/PCA, CDPAS, and Medicaid referrals., • Pre-screen members to confirm interest in services and explain the onboarding process., • Ensure all referral details are complete (per training guidelines) and document any missing information, alternate contacts, or language needs., • Schedule 2–3 community events per week to engage potential members and gather follow-up contact details., • Participate in events such as housing site visits, physician office outreach, senior center activities, presentations, in-services, and vendor fairs., • Maintain a monthly events calendar and add all confirmed events to Outlook with date, time, and location., • Review active and pending cases in BOLT daily or every other day to monitor progress., • Communicate and partner with internal teams regularly for follow up and status., • Identify and resolve delays by contacting members, referral sources, or intake to move cases forward., • Assist with NYIA scheduling, completing required forms, and supporting PA onboarding., • Maintain prompt communication with supervisor, intake, and other departments, • Respond to emails in a timely manner, even if only to confirm receipt and provide an expected follow-up time., • Return calls or make initial contact with members, potential members, and referral sources within 24 hours., • Keep your supervisor informed about events, issues, opportunities, or needed support., • High school diploma or equivalent required; associate’s or bachelor’s degree in marketing, business, healthcare administration, or a related field preferred., • 1–3 years of experience in healthcare marketing, community outreach, or sales (home care or healthcare services preferred)., • Prior experience building and maintaining referral source relationships., • Familiarity with Medicaid, HHA/PCA, CDPAS programs, and NYIA process highly desirable., • Valid driver’s license and reliable transportation required., • Relationship Building: Skilled in developing rapport and trust with community providers, referral sources, and potential clients., • Communication: Strong verbal and written communication skills; comfortable with presentations and public speaking., • Sales & Outreach: Ability to identify opportunities, engage prospects, and convert leads into active cases., • Organization & Time Management: Able to plan routes, manage daily logs, track outreach, and balance field and administrative tasks., • Follow-Through: Consistently follows up on referrals, outreach attempts, and pending cases to ensure completion., • Problem-Solving: Resourceful in overcoming barriers to service initiation and resolving issues quickly., • Self-Motivation: Works independently, meets or exceeds outreach and referral targets, and takes initiative without constant supervision., • Professionalism: Represents the company positively in all interactions, maintains confidentiality, and adheres to ethical standards., • Adaptability: Adjusts approach as needed to meet changing goals, caseload demands, and community needs.Physical Demands:, • Must remain in stationary position for long periods of time at desk or computer Pay Range: The hiring range for this position is $70,000.00-100,000.00 annually. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR j9zt70FiHw

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution. Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers. Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description SERVICE DESK ADMINISTRATOR Must be bilingual in English and Spanish) Location: Near Manhattan, NY Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The Service Desk Administrator provides technical oversight and guidance to other Service Desk team members and applies specialized knowledge and skills to resolve escalated end user support issues and complex requests. The Service Desk Administrator also helps increase Corsica's overall operational efficiency by minimizing the amount of issues escalated to Corsica's most senior technical resources. Responsibilities The responsibilities for this position include: • Classify and triage escalated incidents, problems, and complex requests., • Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible., • Troubleshoot and resolve problems reported by two or more users as quickly as possible., • Manage the impact, risk, and implementation of complex client change requests., • Follow standard operating procedures as documented in the Knowledge Management System., • Assist in creating and updating knowledge articles to be used by other service desk personnel., • Work with the team and escalate as needed with the assistance of management., • Maintain and update system documentation and service ticket records. Qualified candidates must meet the following job requirements: • Able to function effectively in a high-paced environment, • Able to understand the perspective of the client in all service interactions, • Makes effective use of time and complete tasks efficiently and on time, • Able to work with a team, communicate effectively, and have high attention to detail, • Meets client and corporate expectations for attendance, quality, and performance, • Must have intermediate experience with each of the following:, • System hardware, software, and operating systems, • Cloud solutions such as Office 365 and Google Apps, • Networking concepts such as TCP/IP, DNS, and DHCP, • Active Directory and Group Policy administration, • Switches, firewalls, and advanced infrastructure, • Cloud-based data-centers such as Azure and AWS, • Server applications such as SQL Server and RDS, • Voice technologies and phone systems, • Must have at least a high school diploma or GED. Associate degree or better is preferred., • A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred. This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Will need to go onsite in the city for client visits. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shifts start times range from 6:00 AM to 9:00 AM and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionA leading provider of IT Managed Services in New York City/ Northern New Jersey is looking for a Service Desk Supervisor to manage and mentor our Service Desk team. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of service delivery management. The successful candidate will be responsible for the continuous improvement of the day-to-day responsibilities of the Service Desk. Responsible for ensuring outstanding service delivery to the company. Responsible for building and maintaining an environment of service excellence with a passionate focus on customer advocacy and customer satisfaction. Required Skills: • Appropriate technical certification(s) are preferred (e.g., ITIL v4)., • 7+ years of relevant experience, ideally in a medium-to-large MSP environment., • Demonstrated experience leading an IT Support team or function., • Demonstrated experience with ITIL-oriented process design for IT Service Management., • Demonstrated experience working in a time-sensitive, high-visibility environment., • Experience with leading service desk performance indicators and service level standards., • Experience with leading service desk technology solutions for IT and non-IT users (e.g., ConnectWise PSA)., • Technical aptitude to learn and understand IT related processes, systems, and services., • Strong attention to detail, along with organizational and time management skills, are a must.Responsibilities:, • Create, measure and report on support team’s KPIs against defined SLAs and proactively leads continuous improvement efforts (in partnership with cross-functional IT stakeholders as appropriate)., • Develop monthly reports on service desk team’s productivity., • Deploy and promote ITIL best practices., • Create and reviews IT Service Desk training materials and ensure proper training of all team members., • Monitor, mentor, and coach team members to deliver quality support., • Set goals and expectations for all team members., • Handle client escalations and VIP client requests., • Provide procedural guidance to service desk members., • Review, understand, and improve existing customer processes eliminating gaps or inefficiencies.Other Details about the Job, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. GPro0aeCM6

Job DescriptionSalary: Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Tools Support Engineer to join our team. About the Role: We are seeking a highly skilled Tools Support Engineer with deep experience in the MSP space to join our growing team. The ideal candidate will have hands-on expertise with ConnectWise Automate, along with a strong background in supporting and optimizing tools used across managed services environments. This role will focus on maintaining, troubleshooting, and enhancing internal platforms and automation tools that drive efficiency, visibility, and performance across client environments. Youll work closely with our technical teams to ensure tools are functioning optimally and aligned with service delivery goals. Key Responsibilities: • Serve as the subject matter expert for ConnectWise Automate, including patch management, scripting, alert tuning, and integrations., • Provide Tier 2/3 support for internal toolsets used by service desk, NOC, and engineering teams., • Monitor, maintain, and optimize automation platforms and tool stacks (RMM, PSA, AV, backup, monitoring)., • Develop and maintain custom scripts (PowerShell, Automate scripts, etc.) to improve automation and workflow., • Collaborate with engineering and operations to roll out tool enhancements, updates, and documentation., • Manage integrations between ConnectWise Automate, Control, PSA (Manage), and other third-party solutions., • Perform health checks, audits, and performance reviews of the toolsets to ensure reliability and effectiveness., • Assist with onboarding and tool configuration for new clients., • Document processes, configurations, and troubleshooting guides for internal teams. Requirements Must-Have: • 3+ years of experience in a technical support or systems/tools engineering role within an MSP., • Strong, hands-on experience with ConnectWise Automate (LabTech), including agent deployment, scripting, monitoring, and maintenance., • Experience with scripting languages, particularly PowerShell., • Solid understanding of Windows Server/Desktop environments, networks, and Active Directory., • Familiarity with other common MSP tools (e.g., ConnectWise Manage, ScreenConnect, ITGlue, Datto, N-able, Acronis)., • Strong troubleshooting skills and ability to work independently. Nice-to-Have: • Experience with API integrations between MSP tools., • Exposure to automation frameworks and DevOps practices., • Experience with REWST platform or any other RPA Platform remote work

Job Description▶︎ Job Details: • Job Title: IT Project Leader / IT Support - Japanese, • Client: IT Services, • Working Location: NY 10022, • Working Style: Hybrid, • Salary: $70,000 - $75,000/year, • Benefits: Full Benefits, • Visa Support: Yes, • Language: English ▶︎ What will you do: • Provide advice and assistance to the help desk team as a leader., • Promote excellent customer service, effective response times, and provide expert insights into general support issues., • Enforce quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction., • Ensure an outstanding level of customer service by providing direct IT support to customers via email, phone, or in-person onsite., • Set up and troubleshoot business software and hardware; • Process assigned service requests as operational support;, • Participate in regional and global IT projects. ▶︎ Required Qualifications & Skills: • Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat, WebEx., • Great Team Leader, fastt learner, and self-starter, • Ability to multi-task based on priority., • Ability to act proactively with minimum supervision., • Customer-focused, detail-oriented, and with good communication skills with various levels of users., • Have mind and skill to improve IT environment and processes., • Should be able to visit customer’s sites and data center occasionally., • Ready for business travel within the continental United States and South America (1-2 times per year)., • Business level Japanese communication skills are absolutely required for this position; Spanish language skills would be a plus. Experience • Over 5 years of user support and small team lead experience (up to give members)., • Windows-based LAN/WAN/Remote Access support experience., • Managing and troubleshooting with iOS-based devices, conference systems, MS Surface, and HP laptops. Certifications -Certifications- • Microsoft or other IT Vendor certifications, • PMP or equivalent certifications 2sdqGtMrd0

Job Description▶︎ Job Details ・Job Title: IT Help Desk Support Specialist ・Client: Japanese Corporate thorugh Cinter Technology ・Working Location: New York NY, 10016 ・Employment Type: Non-Exempt ・Salary: $29-32 / Per Hour ・Benefit: 401K match, No insurance ・Working Hours : 40 hours / per week ▶︎Primary Responsibilities • Provide technical support to end-users through phone, email, or in-person, troubleshooting problems and handling hardware/software installations., • Provide and manage client IT support operation related document, • Understand and follow clinet’s request and instruction, • Expand the business with existing and new client ▶ESSENTIAL FUNCTIONS:, • Provide the support service at the service operation time, which is instructed by, • the client and/or company management., • Prioritize and escalate issues to the appropriate support teams when needed., • Provide IT training to users and participate in IT projects., • Have a proactive communication with client and company management, • Understand requirements and instruction/company management and provide the, • service based on the requirements and instructions, including BYOD., • Read and understand any company provided documents and training, • Submit company requited report, attendance for requested meeting, training, • course, • Mentor and train new team members if necessary, • Follow team manager’s request/instruction to operate IT operation support, • team ▶QUALIFICATIONS AND REQUIREMENTS: • At least 4 years of experience in end-user support, including Windows-based LAN/WAN/Remote Access., • Strong knowledge of business software: Windows OS, Office365, • Very flexible mindset & challenging personality against sudden big change of, • request/work-flow/rules/responsibility range/environment, • Toughness & strong motivation to complete heavy workload, • Strong motivation to reach out goals, • Strong attention to details with the ability to troubleshoot issues and provide, • Team-oriented personality, • Excellent communication skills, • Microsoft Office (Outlook/Word/Excel/PowerPoint), • Japanese skill is not required but welcome, • Spanish skill is not required but welcome Powered by JazzHR vpLOUid5Hc

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job DescriptionSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. Job Summary Responsible for supporting IT Director in all elements related to desktop PC’s, laptops, wiring, VOIP, servers, mobile communication devices, and more. Also provide support to end-users, including help-desk calls and on-site support. Essential Duties and Responsibilities • Desktop Support, including travel to Company’s 15 locations on Long Island, in NYC, New Jersey, Westchester and in the Capital Region., • Install, configure and maintain computer hardware, including but not limited to PC’s/workstations/ laptops, phones, video and sound., • Assist with wiring., • End user support, including phone and on-site support for hardware and software issues., • Technical support, including user training and troubleshooting for PC, server, storage, hardware and software products, including all MS office products and customized software., • Support and corporate telephone infrastructure, including voicemail system and telephone devices., • Install/upgrade desktop/ laptop software., • Apply fixes/patches to software., • Install/replace computer hardware., • Support backups., • Bachelor’s Degree in Computer Science or related field., • Basic knowledge of Google Suite., • Fluency with Microsoft Operating Systems and Microsoft Office products required., • Valid driver license., • Reliable transportation to travel to Company’s 15 locations., • Experience in troubleshooting desktop applications., • Strong oral and written communication skills., • Experience with Windows OS, TCP/IP, and networks., • Some understanding of Mac/Apple hardware, apps and OS., • Ability to comfortably interact with all levels of management., • Ability to support and communicate with end-users at various levels of tech proficiency., • This position requires travel and physical activity, use of arms, legs and whole body, including lifting, balancing, walking, stooping and handling of materials; both fine and gross motor skills., • This position requires a pleasant demeanor and a friendly, helpful attitude. COMPENSATION: $30.00 per hour BENEFITS: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. Health, dental and vision insurance - Full-Time employees are eligible to enroll in Sportime’s group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees’ gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old. Sportime Clubs, LLC is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender (including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Sportime Clubs, LLC will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes from Recruiters or Placement Agencies will not be accepted by our company and will be processed accordingly. Powered by JazzHR LRpQ3oPTY1

Job Description Pace is a leading international art gallery representing some of the most influential contemporary artists and estates from the past century, holding decades-long relationships with Alexander Calder, Jean Dubuffet, Agnes Martin, Louise Nevelson, and Mark Rothko. Pace enjoys a unique U.S. heritage spanning East and West coasts through its early support of artists central to the Abstract Expressionist and Light and Space movements. Since its founding by Arne Glimcher in 1960, Pace has developed a distinguished legacy as an artist-first gallery that mounts seminal historical and contemporary exhibitions. Under the current leadership of CEO Marc Glimcher and President Samanthe Rubell, Pace continues to support its artists and share their visionary work with audiences worldwide by remaining at the forefront of innovation. Today, Pace has seven locations worldwide, including a European foothold in London and Geneva; two galleries in New York; Los Angeles; Hong Kong; and Seoul, as well as offices in Beijing and Berlin. In 2024, Pace has opened its first gallery space in Japan in Tokyo’s new Azabudai Hills development. The IT Support Technician will employ top level customer service skills to serve as the first point of contact for IT support requests via email, phone, and ticketing system. This a full-time on-site role Monday – Friday with travel between 6 locations in NYC and NJ. What You’ll Be Doing: • Act as the first point of contact for IT support requests via email, phone, or ticketing system., • Provide troubleshooting and support for hardware, software, printers, and email., • Support user onboarding and offboarding, including setting up accounts and configuring equipment., • Assist with scheduling and setting up internal/external meetings, including video conferencing and presentation equipment. Events include Art Exhibits, Lunch and Learns, Trainings, executive meetings, and Town Halls., • Maintain accurate IT documentation for the Knowledge Base., • Manage and organize equipment inventory in IT closets (multiple)., • Correspond with printer vendors for support, and supplies., • Escalate technical issues to senior IT staff when necessary., • Follow up with users to ensure issues are resolved and communication is clear., • Participate in routine system maintenance, updates, and IT tasks as assigned., • Intake tickets and be able to use decision tree methodology to assign tickets to team members., • Provide weekly status reports to IT Manager and IT Director on open tickets, tasks, projects, and any issues encountered., • Meet SLAs for the ticketing system., • Transfer phone services from personal carriers to the company’s carrier., • Perform quality control checks on new hire builds for computers and iOS devices., • Experience with Apple Business Manager (ABM) and PPE., • Research and troubleshoot software and hardware issues., • Handle repair and RMA’s for defective hardware. Estimated compensation for this role is $55,000 annually. In addition to an active and progressive work environment, Pace Gallery offers a competitive benefits package, including medical, dental and vision insurance, retirement plans with a company match, flexible spending accounts and commuter benefits. We encourage a healthy work/life balance and offer a generous vacation policy. Pace Gallery is proud to be an equal opportunity employer and will consider all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Requirements What You’ll Bring: • Bachelor’s degree in Computer Science., • 2+ years in an IT support/Help Desk role., • Certification in CompTIA A+ is a plus., • Experience with Office 365 Admin Portal, Microsoft Suite (Outlook, Word, Excel), and SharePoint/Team Sites., • Experience with Windows/macOS environments., • Familiarity with MDM (Mobile Device Management), and Apple Business Manager (ABM/PPE)., • Basic knowledge of networking, remote tools, system security, and software licensing., • Proficiency in troubleshooting mobile devices (Cisco custom apps)., • Experience with IT ticketing systems (e.g., Zendesk – a plus)., • Strong customer service and communication skills., • Professional, punctual, and able to manage multiple tasks effectively., • Works well independently and collaboratively., • Comfortable scheduling meetings and supporting remote collaboration tools (Zoom, Teams, etc.)., • Experience with project management software (Asana, Trello, Monday – preferred)., • Ability to lift up to 50lbs., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan, • Paid Time Off (Vacation, Sick & Public Holidays