Trabajos it support remote en Atlanta, Georgia - Page 6Crear alertas

Job DescriptionUnder general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training. Job Type: Full-Time (32-40 hours per week), On-site with occasional remote work Job Description: We are seeking an IT Support Specialist to join our team, providing essential technical support and customer service to state employees and internal/external customers. This role will be based in the State Accounting Office (SAO) and will focus on troubleshooting, supporting, and maintaining hardware and software systems to ensure end users have the tools they need to perform their duties effectively. The IT Support Specialist will work closely with internal teams, external service providers, and the agency’s security office to manage end-user devices, provide IT assistance, and ensure a secure computing environment. This is an in-office position with occasional remote work, and the specialist will work regular business hours, Monday through Thursday, with some flexibility for occasional Fridays. Primary Duties & Responsibilities: • End-User Support: Provide phone and remote technical support for issues such as new equipment setup, hardware/software problems, SSL VPN issues, suspicious emails, network drive access, and network outages not covered by service providers., • Equipment & Service Coordination: Work with management and departments to discuss equipment performance and collaborate with service providers to resolve ongoing issues promptly., • Software and System Maintenance: Coordinate installations, upgrades, and patches for software on PCs and VDIs, ensuring that systems remain up-to-date and secure., • New Service Rollouts: Support new service or service modifications as required by the Georgia Technology Authority (GTA)., • Vendor Coordination: Participate in regular conference calls with vendors and agency CSM to ensure consistent service delivery., • Service Requests: Submit ServiceNow requests for onboarding, offboarding, hardware installations, and other IT-related needs., • System Maintenance & Troubleshooting: Work with service providers to maintain and troubleshoot application issues, particularly for AWS VDI Workspaces., • Vulnerability Management: Coordinate the identification and remediation of vulnerabilities on VDIs and end-user devices., • Mobile Device Management: Perform monthly reviews and updates for mobile device management., • Account Management: Manage network accounts using Active Directory and service providers, including weekly and quarterly reviews of end-user access., • Ticket Management: Effectively manage and escalate CRM tickets to the appropriate service provider when needed., • Audio/Visual Equipment Management: Oversee and manage the AV equipment in all conference rooms within the SAO., • Wi-Fi Management: Manage internal and guest Wi-Fi access points through AT&T to ensure secure network access., • Training Development: Develop materials and methods to train others on hardware and software applications., • Customer Service: Deliver outstanding customer service in person, via phone, and email., • Physical Tasks: Perform lifting and bending as needed to move monitors, laptops, and other IT equipment., • Other Duties: Perform additional duties as assigned to meet department needs.Skills and Competencies:, • Strong critical thinking, problem-solving, and analytical skills., • Attention to detail, self-motivated, and capable of managing multiple tasks simultaneously., • Ability to go above and beyond in meeting customer needs and expectations., • High level of integrity, accountability, and reliability., • Excellent interpersonal, written, and verbal communication skills., • Ability to multi-task effectively in a fast-paced environment., • Proficiency with MS Office 365 Suite., • Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:, • Education: High School diploma/GED required., • Experience: Six (6) months of education or experience in information security, privacy, system/network administration, application development, or IT support., • Vocational/Technical degree in computer technology or networking from an accredited institution, or one year of experience in the installation and repair of computers and technical equipment., • CompTIA A+ Certification., • Ability to analyze and assess customer requests or complaints, evaluate technical issues, and determine the best course of action., • Ability to communicate effectively, including active listening and maintaining a courteous and professional demeanor.Work Schedule:, • Work Hours: Monday through Thursday, occasional Friday., • Schedule: 32-40 hours per week, mainly in-office with occasional remote work.

Job Description Job Description Insight Global is looking for a Service Desk Technician to join a team in Atlanta, GA supporting one of the world's most notable luxury retail brands. This role will be required to sit onsite five times a week and the shift Thurs-Mon 10:00 AM to 7:00 PM. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores. It is imperative that this person has excellent communication skills and personality. Required Skills & Experience -2+ years of service desk experience -Experience resolving hardware and software issues via phone and email -Experience troubleshooting Windows and Mac environments -Experience supporting mobile devices (iOS, Android) -Use of ServiceNow ticketing system -Proven customer service skills and communication skills

Job DescriptionBenefits: • Opportunity for advancement Are you someone who prefers moving over sitting and enjoys working with your hands? Were looking for a reliable, tech-savvy IT Field Support & Setup Technician whos ready to roll up their sleeves and get to work! About Us: 525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic. Responsibilities : • Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups., • Diagnose hardware and software issues using diagnostic tools and problem-solving techniques., • Install and configure smart boards, commercial displays, and cameras., • Troubleshoot and repair hardware and software issues, • Participate in data recovery and networking troubleshooting, • Provide on-site support and maintain documentation of repairs., • Collaborate with a team of technicians to meet project goals., • Ensure quality control and maintain inventory of spare parts.Why Join Us:, • Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services., • Skill Development: Gain real-world experience while working with schools., • Supportive Team: Work collaboratively with a team dedicated to your success., • Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.Qualifications:, • Willingness to install and run ethernet cable, • Comfortable using ladders and able to lift over 50 lbs., • Strong troubleshooting, critical thinking, and time management skills., • Positive, professional attitude and reliable transportation., • Passion for technology and a willingness to learn., • Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.*Contract to Permanent Position *THIS IS NOT A REMOTE POSITION

Job DescriptionDescription: Job Description: As a System Administrator, you are to maintain, upgrade, and manage our software, hardware, networks, and system applications. You will also address specific software, hardware, and operational issues that arise from clients. You should be able to diagnose and resolve problems quickly and efficiently. You should be able to manage and execute projects and report progress, both tasks and against the company budget. You should also have the patience to communicate with a variety of interdisciplinary teams and users within the company. Requirements: Essential Duties and Job Function: Hardware Support on the Warehouse Floor (Approximately 60% of the Time): • Demonstrate mechanical and technical skills for installing devices, including cameras and wireless access points (WAPs)., • Provide support and repair for office and label printers, including ordering necessary parts, supplies, and toner., • Physically replace wireless access points (WAPs)., • Address printer jams and perform simple roller cleaning and fuser replacements for HP and Xerox printers., • Clean Zebra printers using appropriate cleaning substances., • Replace thermal printheads., • Clean and maintain labels to ensure they print clearly and without artifacts., • Perform basic hardware network support, such as terminating ethernet connections., • Remove and dispose of retired equipment., • Relocate workstations, printers, monitors, and other logistical setups as needed., • Operate scissor lifts to reach high ceilings if required., • Proactively assist colleagues with IT needs, recognizing that thye may not always seek help., • Participate in an on-call schedule for remote support and potential on-site after-hours assistance., • Collaborate with vendors to support third-party applications, including submitting tickets and testing solutions., • Learn and support in-house and vendor applications, with logistics or warehouse management systems (WMS) knowledge being a plus., • Troubleshoot issues and outages, documenting postmortem investigations., • Understanding industry-standard password and security requirements., • Support multi-factor authentication (MFA) setup., • Set up phone email accounts (Office 365), • Provide laptop/desktop support, including joining Azure Entra/AD., • Offer Microsoft Office application support, such as MFA recovery, password reset, and resolving oneDrive sync issues., • Knowledge of SharePoint and Outlook Teams is highly advantageous., • Actively look for and help other associates (they won't always reach out), • Troubleshoot issues, outages, and have the ability to create postmortem investigations and documentation., • Understanding of industry-standard password requirements, security requirements, etc., • Ability to support MFA set up, • Phone email set up (Office 365), • Laptop / Desktop support, • Join Azure Entra/AD, • Microsoft Offie app support, • Recover MFA / Reset passwords, • OneDrive issues / sync issues, • Sharepoint knowledge a huge plus (secutiry, permissions, etc.), • Outlook teams (both Mac & PC), • Upgrade software with new releases and models., • Clear print queues and remap printer connections (USB or Network)., • Test signal strength and performance of handheld devices., • Order toner and other necessary equipment and parts., • Liaise with vendors for on-site support and maintenance (e.g. Xerox)., • Provide feedback on new software releases and conduct basic user training., • Coordinate with vendors for on-site maintenance, installations, cable runs, and other IT-related solutions., • Manage assets by monitoring usage, acquiring new hardware, and retiring old hardware., • Evaluate, notify, and quote necessary equipment for review, • Monitor equipment usage and age, making recommendations for alternatives or replacements., • Collaborate with IT and operations reams to set up, debug, and train staff on software and hardware usage., • Set up accounts and workstations, with Azure experience being advantageous., • Experience in Logistics., • Proficiency with Microsoft 365 and Azure., • Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)., • Network management and administration, • Software evaluation, • Lots of possibilities to get into SQL and Programming environments

Job Description TECHNICAL SUPPORT SPECIALIST JOBDUTIES AND RESPONSIBILITIES. ·Serves as the primary escalation point forincoming queries and technical issues. ·Manages and/or assigns projects and tasks toother team members as appropriate ·Advises, collaborates and assists businessunits with system enhancements and modifications ·Provides technical assistance and support forincoming queries and technical issues related to systems, networking, phonesystems, audio/visual equipment, computer software (e.g., Windows 10, MicrosoftOffice, various browsers), hardware, etc. ·Effectively provides user support over thephone, in person, and via remote tools. ·Responds to user requests promptly,demonstrating courtesy and respect for customers to ensure complete problemresolution and satisfaction through appropriate follow-up. ·Assists users with information security andprivacy questions; provides directions for the correct action. ·Supports telecommunication devices andservices; assists users on various vendor wireless networks and telephony. ·Distributes and reviews user equipment asrequired; updates inventory asset management systems with assigned equipment; ensuresequipment is clean, up-to-date, and operational. ·Provides installation and assistance forlaptops, desktops, printers, scanners, cell phones, air cards, landlines, networks,and other assigned peripherals. ·Troubleshoots end-user problems; troubleshootsdesktop and network printing problems for various vendor printing devices. ·May be asked to train users on IT hardware andsoftware (e.g., laptops, printers, login, email, etc.) ·Creates user support documentation and instructions. ·Multi-task, prioritize problems, and managetime to ensure the timely resolution of incidents. · This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions. TECHNICAL SUPPORT, SPECIALIST SKILLS,AND QUALIFICATIONS. ·Minimum of 2-3 years of IT technical support ·Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc. ·Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk ticketing systems, and Azure. ·Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications. ·Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated software. ·Willing to work off-hours and weekends whenrequired for projects or emergency support. ·Experience installing, configuring, andsupporting network printers and audio/visual equipment ·Effective use of ticketing systems to trackand document incidents (ServiceNow and Sales Force ·isstrongly preferred) ·Highly detailed and process-oriented withadvanced troubleshooting, incident resolution, and documentation skills ·Strong team leadership, time management, andcoaching and mentoring skills ·Excellent customer service and communicationskills are a must. ·Desktop Technician will provide day-to-daylocal remote desktop support, receive inbound calls, answer questions,troubleshoot, and document steps performed to resolve challenges with hardware,software, and application issues in a ticketing system. ·Providing fault analysis to customers’ coreoperating systems and platforms, providing support, and applying desktop faultresolution for the approved application suite.

Job Description Max Pay Rate: $32.00 Work Arrangement: Onsite Agency Interview Type: Either Web Cam or In Person Engagement Type: Contract NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Complete Description: Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home. Job Responsibilities: • Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP., • Assist users with password resets, PST file management, and Exchange Admin tasks., • Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams)., • Use ticket tracking systems to document, prioritize, and track user issues effectively., • Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution., • Support security and authentication tools such as OKTA and Crowdstrike., • Maintain knowledge of AWS and SharePoint systems to assist users as needed., • Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions., • 3+ years of experience in a technical support or help desk role., • Strong understanding of Windows 11, Active Directory, and Microsoft O365., • Experience troubleshooting network connectivity, VPNs, and IP phone systems., • Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS)., • Proficiency with ticket tracking systems and remote support tools., • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable., • Excellent communication and interpersonal skills to interact with users of varying technical expertise.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description We are seeking a detail-oriented, tech-savvy, self-driven, and quick-learning Senior Technical Implementation Specialist with excellent problem-solving and communication skills to join our team. This role will play a pivotal part in onboarding new practices’ clinical data, new payers' claims data, and managing technical implementation projects with healthcare vendors. You’ll be responsible for supporting data integration efforts, managing system deployments, and ensuring successful go-live of AI and data-driven solutions in a complex healthcare environment. WHAT YOU'LL BE DOING: • Acting as the technical point of contact for both external and internal stakeholders during the onboarding and implementation process., • Managing, coordinating and executing clinical and claims data integration projects, including EHR extracts, HL7/FHIR interfaces, API connections, and SFTP data feeds with vendors., • Configuring, testing, and validating data interfaces and ETL pipelines., • Translating clinical and operational requirements into technical configurations and workflows., • Creating and maintaining integration documentation, including technical specifications, workflow and processes diagrams, implementation guides, and SOPs., • Performing data QA and validation activities, including automated and manual checks for data format, completeness, and accuracy., • Configuring cloud-based automation pipelines for data transfer and job scheduling., • Generating cohort lists and conduct data analysis for vendor onboarding and performance monitoring., • Troubleshooting and resolving integration issues, coordinating with engineering, vendor, or client teams as needed., • Managing go-live planning, execution, and provide post-implementation technical support.Qualifications WHAT YOU'LL NEED: • Bachelor’s degree in a quantitative or technical field such as Computer Science, Health Informatics, Information Systems, Statistics, or equivalent experience., • 3+ years of experience in technical implementation, data integration, or data analytics in the healthcare industry., • Working knowledge of healthcare data formats and standards (e.g., HL7, FHIR, CCDA, XML, JSON)., • Familiarity with clinical vocabularies and coding systems (e.g., CPT, ICD-10, SNOMED, NPI, RXNORM)., • Extensive experience working with claims data and clinical data normalization/processing, • Proficiency with cross-team project tracking/documentation tools such as Jira and Confluence, • Experience with data QA and validation processes., • Fluency in SQL, Python (e.g. PySpark), or R with demonstrated experience developing complex queries for data analysis and ad hoc testing, • Knowledge of scripting skills in Python and Bash for automation, • Proven experience in leading technical implementation projects in healthcare, including client or vendor onboarding., • Familiarity with cloud platforms such as AWS (S3, Lambda, Step Functions), GCP, or Azure., • Understanding of healthcare workflows (e.g., care management, risk adjustment, quality improvement, revenue cycle, prior authorizations, value-based care)., • Experience working with Accountable Care Organization or similar VBC contracts., • Experience with front-end technologies (HTML, CSS, React, Django, Flask, etc.), • Experience with building API endpoints for data transfer, • Hands-on experience with machine learning models, AI agents, or LLMs, • Experience integrating with Twilio and Zoom APIs, • Familiarity with the Arcadia Analytics Foundry database schema Additional Information The base salary range for this role is $95,000.00 to $105,000.00 per year. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.

Job Description While Fullstory is remote first, we’re only looking for individuals based in Atlanta and expect the individual to work from our headquarters at least two days per week, both to support and learn from our team members based in Atlanta. The Recruiting Coordinator is a relationship-driven, calm and collected member of the broader recruiting team. You are able to keep our hiring process running smoothly while creating exceptional experiences for our candidates. As part of the Recruiting Operations team, you will schedule interviews, correspond with candidates and internal stakeholders, and maintain the integrity of our recruiting databases 85% of the role. The other 15% will be reserved for special projects that will have a greater impact on our candidate experience, branding and overall recruiting efforts. Day-to-day, you’ll: * Facilitate candidate experience, ensuring everyone proceeds through our interview process smoothly and efficiently * Partner closely with recruiters and internal stakeholders across the business to schedule interviews swiftly * Serve as an ambassador to our candidates and colleagues, communicating with them in a way that is professional yet fun-loving and reflects FullStory’s values * Maintain and update our applicant tracking system (Ashby) to ensure data integrity, and that no candidates are forgotten * Provide data & insights around the our recruiting SLA’s and the candidate experience funnel * Use AI tools (e.g., Gemini, AgentSpace, or AI features in other SaaS tools) that enhance your work quality and help you to be more efficient in making an impact We’re looking for someone who: * Experience; 1 year of work, ideally in a detail-oriented and customer-facing role * Coachable; you are eager to learn and crave constructive criticism * Hungry; you have an insatiable desire to succeed and will not use excuses as a reason not to achieve your goals * Bar-raiser; you want to be the best and thrive off a high-performance, collaborative, and innovative work culture * Detail-oriented; You notice the smallest errors and are able to correct them before they become larger The base salary for this position ranges between $55,000 - $60,000 USD. Base salary will vary based on relevant experience, job-related skills, and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets. #LI-Hybrid #LI-CD1 About Fullstory Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes. We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together. How we support you: Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer: * Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter. * Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians. * Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy. * Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up. * Team Collaboration. Connect with fellow Fullstorians in real life through team off-sites, a lively ATL home office, and annual full-company meet-up. * Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances. * Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family. * Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most. * Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need. Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

Job Description Job Description – Service Desk Analyst Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GA and they are in need of a Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description IT Support Analyst Atlanta, GA The IT Support Analyst plays a key role for this fast-growing, leading Coin Operated Amusement Machine (COAM) company in GA with explosive historic year over year growth and expected continued growth through mergers & acquisitions and organic growth. We are seeking a talented IT Support Analyst to join our team. The successful candidate will provide technical assistance and support to our employees and clients with computer hardware, software, and network-related issues. The ideal candidate will have excellent problem-solving skills, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide both desk side and remote support to employees for MacBook, Windows, and IOS devices., • Familiar with the operation of Cisco and Ubiquiti networking equipment: switches, firewalls, and access points., • Provide onboarding for new hires: laptop configuration, application installation, e-mail account configuration, and deskside training., • Provide assistance with cloud applications, including Monday.Com, Slack, and Synchroteam., • Install, train, and support the Office 365 suite of products Apple and Windows platforms, especially Teams and OneDrive., • Administer accounts for Google Workspace Suite., • Maintain inventory of all equipment, software, and licenses., • Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals., • Collaborate with other technical teams to resolve complex issues and maintain network connectivity., • Ensure all systems are secure, protected against malware, and backed up., • Bachelor’s degree in Computer Information Technology or commensurate experience., • 2+ years of experience in desktop support, technical support, or a similar role., • Proficiency in Microsoft Windows operating systems and Microsoft Office suite., • Passionate about providing top-notch, one-on-one support to employees., • Experience with remote support tools and ticketing systems., • Strong problem-solving skills and ability to prioritize tasks. iQqvM7s91D

Job Description Join Our Team as a Technical Support Specialist Company: Public Safety Brands Location: Decatur, Ga Job Type: Full-time Salary: $21.64/hr About Us: Public Safety Brands is an innovative technology company that continually delivers groundbreaking digital systems for frontline professions that depend on speed, accuracy, easy-to-access data, and transparency in their work. Immerse yourself in our vibrant culture. At Public Safety Brands, we foster a purpose-driven environment that values ethical practices and teamwork. We prioritize transparency and trust-building, creating a supportive atmosphere for growth and innovation. Our team wholeheartedly embraces diversity, promoting an inclusive harmony. We highly value work-life balance and celebrate employees' contributions within a recognition-driven culture. Join us at Public Safety Brands for a fulfilling experience where positive impact and collaboration shape a brighter future. Your Role: Reporting to the Call Center Manager, the Technical Support Specialist (TSS) serves as the first line of support for clients seeking assistance with Utility products or services. The TSS is responsible for delivering prompt, professional, and customer-focused technical assistance through phone, chat, and email channels. This role involves troubleshooting common technical issues such as network connectivity, hardware malfunctions, software errors, and access-related problems using established procedures and internal knowledge bases. The TSS is expected to accurately document interactions, categorize tickets appropriately, and follow established workflows and service level agreements (SLAs). Strong analytical, organizational, and communication skills are essential, as the TSS must actively listen, ask relevant questions, and translate complex issues into understandable solutions for clients. When issues cannot be resolved at the Tier 1 level, the TSS will escalate them to higher-tier support teams with all necessary context and documentation, ensuring a seamless handoff. In addition to resolving issues, the TSS plays a key role in user education, client retention, and identifying trends or recurring issues to help improve support processes. A commitment to continuous learning, professionalism under pressure, and a customer-first mindset is critical for success in this role What You'll Do: The essential functions include, but are not limited to, the following: • Serve as the first point of contact for clients seeking technical support, delivering excellent customer service through professional, clear, and empathetic communication., • Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures., • Troubleshoot and resolve issues related to Utility applications and hardware, including, Polaris, Rocket, EOS devices and accessories., • Perform basic network and connectivity troubleshooting (LAN/WAN/Wi-Fi) and assist with simple configurations when needed., • Accurately document all customer interactions, issue details, troubleshooting steps, and resolutions in the Zendesk ticketing system., • Escalate complex or unresolved issues to Tier 2/3 support, providing detailed case notes and full context for efficient handoff., • Educate users on system functionality, product usage, and best practices to reduce repeat incidents and improve user experience., • Proactively identify patterns in support requests and contribute feedback to improve internal documentation and processes., • Participate in scheduled on-call rotation to support after-hours client needs., • Arrive on time for scheduled shifts, remain fully engaged during working hours, and maintain reliable attendance., • High school diploma or GED required., • 1+ years of experience in technical support, help desk, or IT service environment., • Prior customer service or contact center experience., • Strong verbal and written communication skills with the ability to explain technical issues in plain language., • Familiarity with Windows OS, basic PC hardware, and general troubleshooting methods., • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Working knowledge of LAN, WAN, and Wi-Fi networking concepts., • Basic understanding of Linux-based systems and command-line navigation is beneficial., • Experience with Zendesk or other ticketing systems preferred., • Passionate: You love what you do and have a positive attitude. You care about your teammates and the results of your work while demonstrating humility., • Coachable: Open to feedback and continual professional improvement. Flexible and adaptable., • High Standards: Quality orientation. Follow through on commitments. A doer who gets it done., • Efficient: Producer of significant output with minimal wasted effort. Excellent at organizing, planning, and prioritizing., • Proactive: Self-starter who appropriately tackles problems and finds solutions., • Collaborative: Approaches work with a team-player mindset. Knowledgeable in your field while also humble and open to new information., • Emotional Intelligence: Exudes a high degree of self-awareness, embodies superb active listening skills, and has the ability to handle interpersonal relationships judiciously and empathetically. Always exercise good judgment while under pressure., • Communicator: Speaks and writes clearly and articulately. Likes to build strong relationships across the organization. Shows appreciation for others' views and input. \, • Resourceful: Ability to think creatively to source information Why join us? Utility provides a comprehensive program for our employees’ five pillars of well-being and benefits: * Emotional Health: Paid Time Off – 3 weeks per calendar year * Physical Health: Selection of ten group health plans to fit every family situation – several are fully paid for employees and dependents. Dental, Vision, Flexible Spending Accounts, and Health Savings Accounts are available. * Social Health: Community Online Academy on a variety of courses for personal development * Professional Health: Tuition Reimbursement for College Courses and Continuing Education Expenses * Financial Health: Retirement Savings Plan with 100% match up to 4% with immediate vesting * Other Benefits: Voluntary Insurance, Basic Life AD&D, Critical Illness, and Accident Insurance * Enjoy a free chef-inspired lunch Monday through Thursday: The company provides a delicious chef-inspired lunch from Monday through Thursday, eliminating the need to worry about meal planning and preparation on those days. * Physical Demands and Work Environment The physical demands described here must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This role requires the employee to have the ability to maintain a stationary and an upright position regularly. Regular movement within the office is required to access file cabinets, office machinery, and other resources. This role involves continuous operation of a computer and other office productivity machinery and tools, including a printer and computer. Regularly, the employee changes their body position to assist in moving objects or gaining access to items. The capacity to convey information and concepts effectively for mutual understanding must be possessed by the employee. They must also possess the capability to share precise details during such interactions. Specific vision capabilities, particularly the ability to observe details at close range (within a few feet of the observer), are essential for performing tasks accurately. This role involves the occasional transportation of boxes weighing between a minimum of 5 pounds and a maximum of 30 pounds throughout the office to fulfill diverse demands. The employee occasionally carries out their responsibilities while being exposed to various outdoor weather conditions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Job Title: Project Controls Manager Location: Atlanta, Georgia (Hybrid: Onsite Monday-Thursday, Remote Friday) Job Type: Contract-to-Hire (6-12 months) Pay Rate: Up to $63 hourly Job Description: This role supports the financial and operational performance of projects within the Power Distribution industry, with preference for experience in Natural Gas. The position is responsible for managing project data, cost controls, forecasts, and billing activities, while ensuring compliance with client approval processes. It also provides critical support for budgeting and reporting to drive accuracy, efficiency, and informed decision-making. Key Duties & Responsibilities: • Data Management: Collects, logs, and summarizes project data for technical studies and performance reviews., • Forecasting: Prepares monthly project forecasts, cash flows, and variance analyses., • Billing: Develops payment applications and manages invoice review and approvals., • Change Management: Reviews and processes change orders in line with client approval protocols., • Experience: 5+ years of scheduling experience with Primavera P6 on capital projects; additional experience working in a Power Distribution company (preferably Natural Gas)., • Education: Bachelors degree, • Technical Skills: Proficiency in Primavera P6, Power BI, Microsoft Excel and PowerPoint., • Analytical Ability: Strong problem-solving skills with a clear and logical approach., • Communication: Excellent articulation, presentation, and interpersonal skills., • Core Competencies: Demonstrates Client Service, Commitment, Communication, Innovation & Continuous Improvement, Professionalism, Quality, and Teamwork.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Atlanta. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization

Job Description THE COMPANY The Low Income Investment Fund is a non-profit Community Development Financial Institution (CDFI) that mobilizes capital and partners to achieve opportunity, equity and wellbeing for people and communities. LIIF innovates financial solutions to create more equitable outcomes for all by building and preserving affordable homes, quality educational opportunities from early childhood through higher education, health clinics, healthy food retail and community facilities. In this way, LIIF provides a bridge between private capital markets and communities. LIIF’s headquarters is in San Francisco and has offices in Los Angeles, New York, Atlanta, and Washington D.C. REPORTING RELATIONSHIPS: This position reports to the Senior Vice President, Chief Lending Officer, with a dotted line to the Lending Leadership team inclusive of 3 regional Vice Presidents: Northeastern & Mid-Atlantic Regions, Southeast Region, and Western Region, and the Director, National Lending Initiatives. JOB SUMMARY: The Strategic Projects Manager, Lending serves as a trusted thought partner to the Senior Vice President, Chief Lending Officer (CLO) and is a core member of the Lending leadership team. This role is responsible for driving strategic initiatives, enhancing internal operations, and ensuring cross-functional alignment across teams such as Originations, Credit, Asset Management, Loan Administration, and Finance. The Strategic Projects Manager will be responsible for scoping, executing, and monitoring high-impact projects; facilitating internal collaboration and systems alignment; and driving efficiency through the development and maintenance of scalable tools and processes. While this position has no direct reports, it carries broad influence and is ideal for a seasoned professional who thrives in dynamic environments and can balance high-level strategy with detailed execution. KEY RESPONSIBILITIES: Strategic Initiatives & Special Projects – 20% • Serve as a strategic thought partner to the CLO to advance departmental priorities., • Lead complex, cross-functional initiatives, including concept development, stakeholder engagement, project management, and communication., • Drive process design, implementation, and continuous improvement across lending operations., • Develop training materials, documentation, and systems to ensure consistent execution of improved processes., • Prepare talking points, presentations, and strategic documents for internal and external audiences, including Board communications., • Partner with the CLO’s Executive Assistant to align on upcoming meetings and deliverables., • Collaborate with Lending leadership to plan staff retreats, team-wide trainings, and engagement sessions., • Facilitate communication and workflow coordination across Originations, Credit, Asset Management, Loan Administration, and Finance., • Support the development, tracking, and reporting of departmental goals and workplans., • Partner with Finance to manage the annual budget and audit processes., • Drive adoption and effective use of Salesforce, nCino, and other platforms that support lending operations., • Leverage data and analysis to inform strategic and operational decisions., • Represent Lending in cross-functional workgroups and interdepartmental initiatives., • Bachelor’s degree in Business, Finance, Public Policy, Urban Planning, Economics, or a related field required., • 5–7 years of progressively responsible experience in project management, lending operations, community development finance, or related areas., • Formal training or certification in project management (e.g., PMP, Agile, Six Sigma) is a plus., • Proficient in project management and collaboration tools (e.g., Asana, Smartsheet) and familiar with lending platforms such as Salesforce or nCino., • Demonstrated success leading complex, high-impact projects across departments or functions., • Experience in CDFIs, affordable housing, impact investing, or nonprofit financial systems highly preferred., • Strong analytical, communication, and interpersonal skills., • Advanced communication skills with the ability to synthesize complex information for multiple audiences., • Proficient in project management and collaboration tools (e.g., Asana, Smartsheet) and familiar with lending platforms such as Salesforce or nCino., • Adept at building trust and aligning diverse teams., • Experience with designing, documenting, and socializing operational improvements., • Strong presentation skills; can translate complex ideas into clear materials., • Able to analyze how processes, tools, and teams intersect and function as a whole., • Comfortable leading through ambiguity and supporting cultural or procedural shifts. LIIF offers a hybrid work environment with flexibility to balance in-office and remote work. However, all employees are expected to work on-site at least two (2) days per week. The successful candidate may be expected to travel occasionally for meetings, trainings, conferences, or other Company sponsored events. All Low Income Investment Fund (LIIF) employees must be fully vaccinated against COVID-19. In accordance with LIIF's policies, we provide reasonable accommodations, absent undue hardship, to qualified individuals who cannot get vaccinated against COVID-19 because of sincerely held religious or medical reasons. If you believe you need an accommodation from the vaccination mandate required by this policy, please notify our Human Resources Department. HOW TO APPLY: Please apply with Resume and Cover Letter via our recruitment portal: Recruitment (adp.com) Notice to Third Party Recruitment Agencies: Please note that Low Income Investment Fund does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Low Income Investment Fund shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Low Income Investment Fund. We do not accept unsolicited phone calls. Only candidates being considered for a position will be contacted. LIIF, an EOE (Equal Opportunity Employer), believes that diversity ensures excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, or national origin. Candidates of diverse backgrounds and with diverse experience are strongly encouraged to apply for this position

Job DescriptionSalary: $85,000-$100,000 annually Level 3 IT Technician About Us: Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients. We are hiring for a full-time L3 Helpdesk Technician to join our growing and talented team. Digacore offers the highest standard in customer service and technical solutions to optimize our client's business goals. We maintain a positive and supportive working environment with a strong focus on team orientation and individual professional growth, inspiring innovation. About the Role: We are seeking a highly skilled and motivated individual to join our team as an L3 Helpdesk Technician. In this role, you will provide advanced technical support, troubleshoot and resolve complex server and networking issues. The ideal candidate should possess exceptional technical knowledge, troubleshooting skills, and excellent communication abilities. Primary Responsibilities: • Provide advanced technical support for escalated and complex issues., • Handle escalations from both the L1 and L2 teams., • Configure and manage DNS records, troubleshoot server issues, and work with Group Policy Objects (GPO) and Active Directory (AD)., • Set up shares on File Systems (FS) or SharePoint and establish correct permissions., • Utilize firewall knowledge to enhance security measures., • Demonstrate strong networking skills, including troubleshooting and optimizing network performance., • Understand Wi-Fi technology and troubleshoot related issues., • Apply extensive server troubleshooting skills to resolve intricate problems., • Experience with cloud services such as Microsoft Azure and AWS., • Familiarity with virtualization technologies (e.g., VMware, Hyper-V, AVD)., • Proficiency in scripting languages (e.g., PowerShell) and automation tools for task optimization., • Bachelor's degree in a relevant field or equivalent practical experience., • Proven experience in a technical support role, with a focus on Level 3 responsibilities., • Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies., • Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure., • Outstanding communication skills, both written and verbal., • Demonstrated ability to manage multiple priorities and work in a fast-paced environment., • Strong customer service orientation., • Minimum 5 years experience in an MSP environment or similar IT organization., • Minimum 3 years experience with Windows Server 2016 and 2019 Operating Systems., • Minimum 5 years experience working with Azure, Active Directory, DNS, and Office 365., • Minimum 3 years experience working with RMM and PSA tools., • Nationwide medical insurance., • Dental insurance., • Life insurance gifted to all employees., • Long-term disability insurance gifted to all employees., • FSA and HSA options., • Generous paid time off. We are an Equal Opportunity Employer! remote work

Job Description IT Engineer II Location: Atlanta, GA / Remote Company: UniVirtual Solutions, Inc. About Us UniVirtual Solutions, Inc. is a Managed Service Provider (MSP) dedicated to delivering reliable, scalable, and proactive IT solutions for businesses. Our mission is to simplify technology for our clients so they can focus on what they do best. We’re growing quickly and looking for talented engineers who are passionate about solving complex IT challenges in dynamic environments. Https://uvs-it.com Position Summary The IT Engineer II is a mid-level technical role responsible for providing advanced support, implementing IT projects, and maintaining client systems across cloud, on-premises, and hybrid environments. This role requires a strong technical foundation, the ability to troubleshoot complex issues, and excellent communication skills to work with both technical and non-technical stakeholders. Key Responsibilities • Provide Tier II/III technical support for end-user, server, and network issues across client environments., • Install, configure, and maintain Windows Server, Active Directory, Microsoft 365, and virtualization platforms (VMware/Hyper-V)., • Support and maintain networking technologies (firewalls, switches, VPNs, Wi-Fi)., • Manage cloud environments (Microsoft 365, Azure, Intune, SharePoint, Exchange Online)., • Deploy, patch, and troubleshoot endpoint security and backup solutions., • Assist with IT infrastructure projects such as server migrations, cloud adoption, and system upgrades., • Monitor and respond to alerts, escalations, and tickets in a timely manner. Education & Experience • 3–5 years of experience in IT support, system administration, or MSP environment., • Strong background in Microsoft technologies (Windows Server, Active Directory, Microsoft 365)., • Hands-on experience with networking (TCP/IP, DNS, DHCP, VLANs, firewalls, VPN)., • Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS a plus)., • CompTIA Network+, Security+, Server+, • Microsoft Certified (MCSA/MCSE, Azure Fundamentals/Administrator), • Strong troubleshooting and problem-solving ability., • Excellent written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced MSP environment., • Competitive salary., • Opportunity to be promoted to grow your career and earnings., • Extensive training, support, and tools to be successful in your position., • Health insurance and benefits (100% Paid for Employee), • 401k, • Vacation and sick leave, • Computer with needed accessoriesCompany DescriptionUniVirtual Solutions (UVS) is an MSP (Managed Service Provider) that provides information technology services and solutions to businesses of all sizes across many different industries. No other IT consulting firm can touch our fast response time, personalization, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the want client’s desire.UniVirtual Solutions (UVS) is an MSP (Managed Service Provider) that provides information technology services and solutions to businesses of all sizes across many different industries. No other IT consulting firm can touch our fast response time, personalization, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the want client’s desire.

Job Description Job Description Business Development Manager Position: Business Development Manager Area: New Business Development Reports to: Manager, Business Development Team Location: Remote, USA Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview As the New Business Development Manager at Classic Vacations, you will drive strategic growth and business success by identifying, pursuing, and fostering new opportunities. This role is pivotal in expanding our market presence, building strategic partnerships, and generating revenue. Combining industry insights with exceptional interpersonal and strategic skills, you will position Classic Vacations as a leader in luxury travel, while driving innovative strategies and fostering long-term client relationships. This position is more than sales; it is about creating connections, leveraging insights, and leading the charge in showcasing Classic Vacations’ value in a competitive and evolving market. Through data-driven decision-making, industry expertise, and exceptional client engagement, you will play a critical role in shaping the future of our business. Why This Role Matters The New Business Development Manager serves as the linchpin of Classic Vacations’ growth strategy, bridging market opportunities with operational excellence. In a competitive travel industry, developing trust and delivering innovative solutions are essential to success. By fostering strong relationships with clients, identifying market trends, and driving strategic initiatives, you will directly contribute to enhancing Classic Vacations’ reputation, strengthening client loyalty, and ensuring sustainable business growth. Your role not only impacts immediate revenue generation but also shapes the long-term strategic direction of the company. This role matters because it is at the forefront of our mission to deliver exceptional travel experiences, ensuring Classic Vacations remains a trusted and innovative leader in luxury travel. Your success in this position will empower our team to thrive, innovate, and continuously raise the bar for client satisfaction and operational excellence. To apply, please submit your resume, a brief summary of your most significant achievements, and what excites you about the opportunity to join the Classic team. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Market Research and Insights • Conduct in-depth market research to identify business opportunities, emerging trends, and gaps in the travel industry., • Analyze competitor activities and market dynamics to develop strategies that drive competitive advantage., • Lead outbound calling efforts to advisors actively booking with or disengaged from Classic Vacations, uncovering actionable insights., • Build and maintain a robust pipeline of new business opportunities through networking, industry events, and online platforms., • Build and nurture relationships with key clients, providing personalized solutions to meet their unique needs., • Identify upselling and cross-selling opportunities with existing clients, contributing to sustained growth., • Develop compelling proposals and presentations that highlight Classic Vacations’ value proposition and address client needs., • Identify and establish partnerships within the travel industry to enhance service offerings and expand market presence., • Support travel advisors in achieving sales goals through proactive engagement and business support., • Develop and maintain accurate sales forecasts, providing actionable insights to the leadership team., • Partner with internal teams, including Product Development, Technology, and Operations, to streamline processes and enhance service delivery., • Leverage social media creatively to engage clients, build relationships, and expand the Classic Vacations brand., • Stay updated on travel industry trends, competitor activities, and emerging opportunities. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Industry Experience • Minimum of 2 years of experience in business development, sales, or a related field; travel experience preferred., • Proficiency in Salesforce, Tableau, PowerPoint, PLEX, Executer, Word, Excel, and Outlook., • Demonstrated ability to lead initiatives, collaborate across teams, and inspire results., • Exceptional interpersonal, customer service, and relationship-building skills., • Strong time management skills, with the ability to prioritize effectively in a fast-paced environment., • High emotional intelligence and a proactive mindset., • High emotional intelligence and a client-centric mindset., • Comfortable working in a fast-paced, dynamic environment., • Must exhibit professionalism on the telephone, in person, and across all forms of communication, supporting Classic Vacations' mission, values, and promise., • Hours: Full–Time Employment. 40+ hours per week, • Pay rate: Salary, • Medical, Dental, Vision, 401K, • Life Insurance, LTD, STD, • Prolonged periods sitting at a desk and working on a computer. By joining us as the Business Development Manager, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Personal Injury Protection Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the rideshare personal injury protection auto claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in personal injury protection and medical payment claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • And did we mention a sense of humor? Claims are hard enough as it is! What we need We need you to do all the things typical to the role: • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state is required., • Willing to obtain all licenses within 60 days, including completing state required testing, • 5+ years of insurance claims experience in multiple lines of business with personal injury protection and medical payments experience, • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Rideshare claims experience is required. ( Experience with rideshare personal injury protection and medical payment claims is needed.), • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Total Loss Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Minimum of 5 years of commercial total loss experience on point and concentrated in transportation claims adjusting, ideally with:, • Total Loss adjusting experience, • First-party Comp and Collision, • Third-party Property Damage Liability, • Experience with Ride Share (or TNC/Livery) is required., • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home stateBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescription: CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 700,000 badges in use. The cloud-based CENTEGIX Safety Platform™ initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 15,000 locations nationwide trust CENTEGIX’s innovative safety solutions to empower and protect people every day. PURPOSE: You will play a pivotal role in strengthening CENTEGIX’s partnerships with Public Safety Answering Points (PSAPs) and law enforcement agencies. As the PSAP Lead, you will serve as the subject matter expert responsible for driving seamless integration discussions, fostering strong relationships with PSAPs, and supporting internal teams through standardizing processes and providing training and guidance. By centralizing PSAP operations under your leadership, you will help streamline the customer experience, reduce onboarding challenges, and ensure ongoing compliance and efficiency across accounts. This highly cross-functional role serves as the operational bridge between external partners, internal departments, and our customers. POSITION RESPONSIBILITIES: • Centralized Ownership: Serve as the primary point of contact for PSAP integration discussions throughout the customer lifecycle, ensuring consistency, accuracy, and alignment with organizational strategy., • Customer Liaison: Act as the professional liaison for customers without established PSAP relationships, facilitating clear communication and smooth integration., • Subject Matter Expertise: Provide guidance, training, and consultative support to Onboarding, Customer Success, Sales, and Account Management teams on PSAP requirements, best practices, and proper ongoing support., • Operational Process Development: Create and maintain a centralized “Source of Truth” for PSAP contacts, integration requirements, and configuration standards, ensuring documentation is accurate, accessible, and up to date., • Vendor Partnership Management: Serve as the SME for 911 vendor partnerships, streamlining workflows and sharing knowledge across the PMO. Strengthen existing partnerships and bring those learnings and standardized practices to any new partnerships., • Compliance & Data Requests: Assess and coordinate responses to PSAP data requests, ensuring compliance with privacy, security, and operational standards., • Configuration & Audit Support: Audit PSAP email configurations, recommend improvements, and oversee readiness for enterprise-level initiatives such as Single Sign-On., • Cross-Functional Collaboration: Partner with Product and operational teams to advocate for enhancements, share field insights, and support PSAP-related initiatives., • Customer Adoption Support: Identify and address adoption challenges, working with customers and PSAPs to reduce friction, strengthen relationships, and ensure successful integrations., • Reporting & Metrics: Deliver regular updates to leadership on PSAP integrations, vendor trends, adoption progress, and issue resolution.Requirements:, • 3–5 years of experience in customer-facing roles with strong relationship management; experience with law enforcement, public safety, or emergency communications preferred., • Familiarity with PSAP operations, 911 systems, or vendor relationships in the safety/security technology space is a plus., • Excellent verbal and written communication skills, including the ability to consult with external agencies and present recommendations internally., • Proficiency with project and CRM tools (Monday.com, Salesforce, or similar)., • Ownership mentality- responsible for building out this position and program from the ground up with a high level of autonomy., • Ability to proactively create and standardize processes in a fast-moving environment., • Skilled at cross-functional collaboration and providing training to diverse teams., • Travel as needed (~15% - 25%). WHAT’S IN IT FOR YOU? • Remote-first work environment with flexibility, • Participation in company-wide discretionary bonus (2026 eligible), • 15 days paid time off (prorated) + 11 paid holidays, • Monthly device reimbursement, • Up to $2,500/year reimbursement for eligible education expenses, • Range of healthcare plans (medical, dental, vision), • 401(k) Plan with 4% employer contribution, • Employee Referral Bonus & Charitable Program Match CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate

Job Description Under the direction of the Senior Director of Transportation and Logistics, the incumbent is responsible for managing transportation and logistics operations. This includes strategic planning, and the development and maintenance of standard operating procedures (SOPs) aligned with organizational goals and objectives. Candidates must reside in or around Atlanta to be considered for this role. Key Skills Required • Strong analytical mindset, decision-making and problem-solving skills, • Ability to influence – communicate clearly and concisely to gain alignment and drive action across varying audiences, • Strong Excel and PowerPoint skills, • Time management and project management skills a must!, • Attention to details and dedication to getting things right Transportation • Ensure data integrity and system functionality within the TMS and ERP platforms, • Develop and maintain the Ocean Freight Manual Routing Guide, • Conduct weekly and monthly freight spend analysis, • Lead weekly transportation team meetings to align on execution strategies, • Build and maintain relationships with third-party transportation providers, • Coordinate outbound (OB) and inbound (IB) schedules with Account Services to balance distribution center workflows, • Manage daily communication with the 3PL to ensure FEFO (First Expired, First Out) compliance and monitor finished goods (FG) inventory availability, • Execute open order allocations and manage transfer activities, • Monitor finished goods inventory carrying costs, • Collaborate with Account Services and Production to align inventory levels with customer needs; communicate delays and coordinate short-ship activities with the Sales team when necessary, • Process freight invoices in accordance with contractual terms, • Process 3PL shipping invoices per the terms of the agreement, • Develop and implement strategic freight plans for both domestic and international transportation, • Identify and pursue opportunities for continuous improvement across transportation processes, • Analyze market trends and align transportation strategies with evolving industry conditions and business needs, • Create and maintain internal monthly transportation KPIs to track performance and drive accountability, • Develop and maintain external transportation KPIs and lead carrier performance and development initiatives, • Design and implement transportation tools to support reporting and operational execution, • Prepare monthly summaries covering transportation and 3PL shipping performance metrics, • Conduct regular monthly cadence calls with 3PL warehouse service providers to review performance and address issues, • Lead the procurement and qualification process for freight providers to ensure alignment with operational and financial goals, • Conduct outbound network studies to optimize cost efficiency and reduce transit times Required: • Bachelor’s degree in Business or a related field, • Minimum of 5 years’ experience leading and managing teams, • At least 5 years’ experience managing transportation providers, including Truckload (TL), Less-than-Truckload (LTL), Small Parcel, Ocean, and Air freight, • 5+ years of experience negotiating both domestic and international freight contracts, • 10+ years of proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Access, • Strong written and verbal communication skills, • MBA in Business or a related field, • Experience managing 3PL shipping operations, • Proven ability to manage inventory allocations across multiple channels or locations, • Experience overseeing distribution of goods within the Consumer Packaged Goods (CPG) industry, • Proficiency with Warehouse Management Systems (WMS), • Hands-on experience with MercuryGate Transportation Management System (TMS), • We are looking for someone with a passion for service. You don’t have to be the loudest voice in the room, but you do have to love coming to work every day and you must have an authentic pride in your work., • You must be a resourceful self-starter. If you wait to be told to do something before you do it, this isn’t the place for you., • We need someone who is adaptable. The pace of change in our business is rapid. We create plans, but we’re always ready to shift as needed to accomplish our goals. good2grow® is a children’s beverage company based in Atlanta, Georgia. Our mission is to use fun to help kids consume healthier products. And our commitment to this mission has made us a high-growth innovative beverage company, with a large, diverse, and ever-growing set of retail partners. We create better-for-you drinks that give both parents and kids a smile by combining great taste with tons of fun. We partner with some of the biggest names in entertainment including Disney, Universal Studios, Nickelodeon, Hasbro and so many more to top our products with 100s of all of their favorite characters. Our line of products includes snacks, juices, flavored waters, and milks, so there’s something to make everybody smile. Why join us? good2grow® offers a competitive benefits package, including Medical, Dental, Vision, 401(k) with company match, Health Savings Account, Flexible Spending Account, Short and Long Term Disability (along with salary continuation), a robust Parental Leave Policy, Life Insurance, 12 Paid Holidays, plus a generous Paid Time Off package. Through our community involvement and employee engagement initiatives, you will see that we value our employees’ experience and the community around us. At good2grow®, you will be consistently challenged, and your opportunities will only be limited by your ambition! Our Culture Not only are our products fun, so is our organization! We are visionaries with a growth mindset, built on trust, integrity, and collaboration. Our culture is unmatched, described by our employees as transparent, flexible, inclusive, and team oriented. Other words we’ve heard used to describe us are empowering, nurturing, relaxed, and high performing. Our goal is for every employee to feel empowered, valued, and part of the good2grow family. Our organization is dedicated to leveraging technology to make our work more efficient and to keep our remote workforce connected. We place value on not only maintaining work-life balance, but also enhancing it by encouraging a culture that understands the importance of each individual’s unique circumstances. We are an industrious organization with a penchant for fun!

Job DescriptionDo you have extensive experience in technology or professional services and are passionate about driving operational excellence and profitable growth? ReSource Pro is looking for a Director, Technology Services to drive the design, development, and delivery of cutting-edge technology solutions that transform the insurance industry. Your role... The Director, Technology Services will oversee the day-to-day delivery, performance, and scalability of our technology operations. This role is a strategic thinker with a hands-on approach to implementation, who drives process optimization, manages cross-functional teams, aligns operational practices with business goals, and supports profitable growth. If you have extensive experience in technology or professional services and are passionate about driving operational excellence and profitable growth, we want to hear from you. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. In this role you will... • Lead the implementation of delivery frameworks, project governance, and continuous improvement initiatives., • Design and execute the deal review process for both projects and services, ensuring that we are selling what we can deliver., • Review all MSAs and SOWs with delivery teams and Legal to identify potential commercial or financial risks., • Design time tracking process and monitor metrics to ensure consistency and accuracy., • Manage client relationships, ensure high-quality deliverables, and optimize margins and cost control., • Build and manage a people supply chain with clear visibility into skills and availability., • Align resource planning with sales forecasts and strategic priorities to ensure efficient utilization., • Drive financial consistency through monthly reviews of direct and indirect costs and forecasting accuracy., • Work with Finance to identify and explain all variances for both actuals and forecasts. Identify items required for financial improvements and drive those changes across Tech Services., • Support the integration of acquisitions by harmonizing delivery models and aligning systems., • A bachelor's degree in Business Management, Operations, Technology, or a related field., • 10-15 years of leadership experience in operations and delivery within technology or professional services., • Proven track record in delivery management, workforce planning, and financial operations, including P&L management of over $100M., • Extensive experience with post-acquisition integration and change management., • Strong understanding of the deal process, from solution development to contract negotiation., • Exceptional analytical, data-driven, and communication skills. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $116,520-197,520 annually. The salary range may vary based on the specific geographic location in which the candidate resides. Your Benefits & Perks... • 100% paid employee health insurance on Day 1, • Eligible for all medical, dental, and vision benefits on Day 1, • Remote & Hybrid work available., • 401k with employer match, vested on Day 1, • Generous PTO plan with paid holidays + floating holidays, • Development and growth opportunities, • Comprehensive wellness program and prioritization of employee health, • Behavioral Interview with Talent Acquisition, • Online talent assessment, • Hiring Manager interview Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR nYhWKOT5UT

Job Description Position Title: Regional Manager Reports to: Vice President, Participant & External Affairs Location: Atlanta, GA (*On-site) *This is a hybrid position requiring four (4) work days in the corporate office and eligible for one (1) remote day each work week, with approval. Summary The Regional Manger serves as a key liaison between MEAG Power and its Participants (customers). This position will act as the liaison/conduit to exchange information from MEAG Power to the Participants, including: delivering information, fielding questions for redirection to appropriate subject matter Executive of MEAG Power, and providing education on MEAG Power’s business and coordinating ongoing issues. Scope of Responsibility This is a manager level position with associated authority and approval levels. It also has responsibility as the liaison to assist in coordination of various efforts to respond to Participant needs and accomplish Participant related goals. Each Regional Manager is a key liaison for the MEAG Power/Participant communications and relationship management for Participants within their assigned region. Key Responsibilities/Accountabilities • Serves as a primary liaison and point of contact for Participants of MEAG Power., • Ensures Participants are informed and educated about MEAG Power programs, policies and initiatives, as well as ensuring an effective and timely process to gain Participant input on critical issues., • Serves as a conduit of business and technical information flow to Participants if not directly provided by appropriate staff subject matter experts on a wide variety of topics including Generation, Transmission, Finance, Accounting and External Affairs., • Facilitates information flow to MEAG Power senior management on issues and matters involving or affecting Participants., • Assists MEAG Power executives with making presentations to local leaders and elected officials or local governing bodies; including City Councils, Commissions, Mayors and City Managers., • Assists departments within MEAG Power in the field implementation of programs, policies, initiatives and support services., • Implements a regular call program to assigned Participants ensuring effective “two-way” communications., • Maintains a communication effort with Economic Development and Chamber of Commerce personnel in each Participant community., • Facilitates specific project needs involving Participants such as information flow related to negotiations and/or contract administration., • Actively participates in MEAG Power events and meetings, and coordinates Participant participation., • Assists with the onboarding of new MEAG Power staff by hosting visits at Participant sites., • At the direction of the senior management represents MEAG Power’s interests, upon Participant request at community events., • Provide assistance on special projects and assignments as needed. Qualifications • Generally, requires a bachelor's degree (business, accounting, finance, engineering or similar relevant disciplines)., • Five to ten years of relevant experience, primarily in the electric utility industry. A background in public/municipal power is a plus., • Communications and interpersonal skills are critical., • Excellent presentation and public speaking ability., • Knowledge of financials relative to municipal government entities. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. MEAG Power offers a competitive benefits package including; • Health, Vision and Dental coverage as well as Opt Out Incentives, • Health and Dependent Care FSAs, • Vacation and Sick days, • 10 paid Holidays, • 1 Floating Holiday (if hired prior to July), • Short Term Disability (after 1 year of service), • Long Term Disability, • Basic Life and AD&D Insurance, • Voluntary Benefits - Individual, Spouse and Child Life Insurance, • 403(b) Tax Deferred Retirement Plan with company match & non-match contributions, • 457(b) Tax Deferred Retirement Plan MEAG Power is a drug-free workplace. External candidates are required to pass a drug test and background screening before beginning employment.

Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin, LLC is an equal opportunity employer- vets/disabled. Job Description Turnitin is seeking an analytical and resilient Portfolio Strategy Manager to join our Product team. This individual will make recommendations to expand our product offerings and drive growth by identifying new opportunities, defining target markets, and developing strategic initiatives. This highly visible role requires a strategic thinker with a background in performing qualitative and quantitative market and user research and translating your findings into business recommendations and execution plans. You will work in partnership across all functions and levels within the company to shape priorities. If you enjoy operating with a significant degree of autonomy and ambiguity across functions and global regions, getting your hands into data and packaging the most valuable insights, and seeing the tangible impact of your strategy work, please consider applying. Responsibilities: • Market Analysis and Opportunity Identification:, • Conduct research, including internally and in the market, and analysis to identify emerging trends, unmet customer needs, and potential new market opportunities., • Define and size new target markets, providing data-driven insights into market attractiveness and potential., • Analyze competitor strategies, market positioning, and potential threats., • Portfolio Strategy Development:, • Develop and articulate clear and compelling strategic frameworks for new product offerings and portfolio growth., • Define the strategic rationale, target audience, value proposition, and key success metrics for new product initiatives., • Collaborate cross-functionally to align product roadmaps with the overall portfolio strategy., • Strategic Planning and Execution Support:, • Develop business cases and financial models to evaluate new opportunities., • Work cross-functionally to ensure alignment and effective execution of strategic initiatives., • Present strategic recommendations and insights to executive leadership and other key stakeholders.Qualifications Characteristics for Success: • Self-motivated and self-managing, with strong organizational skills., • Able to see the big picture, even while diving into the details, and continue driving toward the question to be solved / problem at hand even as focus, priorities and tasks evolve., • Able to work independently, scoping and managing projects from inception to completion, proactively procuring guidance and resources necessary for success., • Able to break down complex and ambiguous questions with a mix of analytical rigor, customer insight and input from internal and external data sources., • Comfortable working cross-functionally, understanding diverse perspectives and positions within the context of the overarching goal(s) at hand., • Bias towards action, operating with a high degree of autonomy and ownership, • Bachelor's degree in Business, Economics, Math, Statistics, Engineering or a related field., • 3-5 years of experience in strategy consulting, product strategy, market analysis, or a similar strategic role within a technology-driven industry., • Proven ability to conduct market research, analyze data, and derive actionable insights., • Financial modeling and business case development experience for investment recommendations., • Comfort with ambiguity and making recommendations that account for missing or imperfect data., • Excellent written and oral presentation and communication skills., • Master's degree in Business Administration (MBA) or a related advanced degree., • Experience in education and/or the ed tech industry., • Experience working internationally and/or cross-culturally., • Generally curious, enthusiastic about collaborative problem-solving., • Collaboration & influencing, • Curiosity, • Adaptability, • Cultural awareness Additional Information The expected annual base salary range for this position is: $83,400/year to $139,000/year. This position is bonus eligible / commission-based. As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do., • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so., • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership - We have a bias toward action and empower teammates to make decisions., • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes., • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • 4 Self-Care Days per year, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team! Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Hi, we're Oscar Medical Group. We're hiring a Physician to join our Virtual Health Assessment team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will be a supervising physician to Advanced Practice Providers providing health assessment services to Oscar Health members via telemedicine. You are not expected to provide patient care. You will report into the Director, Virtual Health Assessment. Work Location: Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote Pay Transparency: $300 per APP per month for APP Supervision duties. Oscar Medical Group will cover your malpractice insurance. Responsibilities: • Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations, • Collaborate with MAs, RNs, and other providers across service lines, • Compliance with all applicable laws and regulations, • Board-certification in Internal Medicine or Family Medicine, • MD or DO from an accredited medical school, • Supervision experience of Nurse Practitioners (NP) and Physician Assistants (PA), • Must live in Georgia, • Must have an active state license in Georgia, • 3+ years experience in an outpatient family or internal medicine practice., • Strong understanding of risk adjustment methodologies, including HCC coding principles, • 2+ years of Telemedicine experience, • Fluent in Spanish, • IMLCC (Interstate Medical Licensure Compact) physician license or eligible for IMLCC At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job Description Hi, we're Oscar Medical Group. We're hiring a Physician to join our Virtual Urgent Care team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will be a supervising physician to Advanced Practice Providers providing acute care services to Oscar Health members via telemedicine. You are not expected to provide patient care. You will report into the Medical Director, Virtual Urgent Care. Work Location: Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia. Note, this list of states is subject to change. #LI-Remote Pay Transparency: $300 per APP per month for APP Supervision duties. Oscar Medical Group will cover your malpractice insurance. Responsibilities: • Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations, • Collaborate with MAs, RNs, and other providers across service lines, • Compliance with all applicable laws and regulations, • Board-certification in Internal Medicine, Family Medicine or Emergency Medicine, • MD or DO from an accredited medical school, • Supervision experience of Nurse Practitioners (NP) and Physician Assistants (PA), • Must live in Georgia, • Must have an active state license in Georgia, • 2+ years of Telemedicine experience, • Fluent in Spanish, • Must have a compact license or be eligible for IMLCC (Interstate Medical Licensure Compact) At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job DescriptionSalary: Who We Are At PolyNovo, we are committed to improving the outcomes of patients through the development and provision of the best surgical solutions possible. PolyNovo develops innovative medical devices utilizing the patented bioabsorbable polymer technology NovoSorb. Our lifesaving and life-changing products have revolutionized the treatment of burns and major trauma, and have multiple emerging indications. With 130 employees in the U.S. and over 300 worldwide, PolyNovo has positively impacted the lives of more than 65,000 patients globally. About The Role PolyNovo is currently searching for an Area Business Managerto join the Salesteam. Reporting to theSales Director, theArea Business Manager will be responsible for leading the local team to sell PolyNovos Novosorb in the advanced wound/burn space to maximize potential revenue and grow market share. Key Responsibilities • Responsible for selling the clinical and economic value of Novosorb technology, achieving the sales quota and surgical case mix requirements for the territory., • Manage a team of Territory Sales Managers and Territory Sales Associates as a player/coach, responsible for activities and execution of sales plan for the assigned area., • Develop new business through competitive selling and maintain existing relationships with customers (multi-tiered), while developing the people on your team., • Manage surgical case coverage, including advising surgeons and staff before, during and after surgery., • Present to groups of surgeons including slide deck presentations., • Understand, communicate, and adjust to market dynamics using local market intelligence and strategic market development., • Maintain CRM (Zoho) with all current information including cases, surgeon meetings and communication, account status and updates, pipeline updates and completing open tasks., • Drive and manage VAC process with new accounts; manage local contracts, maximizing opportunity to drive penetration of accounts., • Perform hospital in-services with OR and post-op unit care teams., • Manage assigned budget while ensuring efficient asset planning, deployment, and management., • Effectively process orders, perform inventory reporting, and maintain expense reporting., • Perform Post Market Surveillance Customer Surveys following surgical cases and dressing changes., • Effectively forecast monthly demand and revenue. Qualifications • Bachelors degree in business and/or BMedSci/BSc (Life Sciences)., • 5+ years of experience in Medical Device Sales., • 2+ years of experience managing direct reports., • 3+ years of experience selling in Level I Trauma Centers., • Ability to provide technical and sales training and support to new employees., • Strong written and verbal communication skills., • Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationship with co-workers, customers, and other stakeholders., • Proficient utilizing a personal computer, specifically adept at using Microsoft Office., • Ability to travel as required up to 50% per territory requirements., • Demonstrated ability to maintain a high level of reporting, documentation, and organization., • Experience in trauma, plastic reconstruction, or wounds preferred. Benefits • Total compensation package consisting of base salary, bonus, and incentive plans, • 401k plan with company match, • Comprehensive medical, dental, and vision insurance for employees and their families, • Generous paid time off, 12 company holidays, and two paid Nurture days per year, • Parental leave for primary and secondary caregivers This position has a base salary of $157,500 and is eligible for commissions and bonuses. Top performers make over $400,000. PolyNovo fosters an environment that promotes equity, diversity, and inclusion. We recognize and value that it is the sum of our parts our combined backgrounds, experiences and perspectives that allow us to succeed. PolyNovo is an equal opportunity employer and provides equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. remote work

Job Description Field IT Technician – Site Deployment & Integration Specialist Full-Time | On-Site & Field-Based Location: Atlanta, GA Proximity to Atlanta Hartsfield-Jackson International Airport is essential, along with the ability to drive to multiple operational locations across the Southeastern United States, including industrial sites, and office environments. Company is seeking a highly capable Field IT Technician to join our IT Services & Integration team. This role is ideal for a hands-on professional who thrives in dynamic environments and enjoys collaborative deployment, configuration, and support activities across a diverse set of acquisitions. The successful candidate will play a critical role in standardizing and modernizing IT infrastructure through site assessments, user onboarding, systems setup, and operational alignment with enterprise platforms. Key Responsibilities: • Perform site audits to assess readiness for IT integration, including power/network infrastructure validation, • Deploy standardized IT setups for workstations, mobile devices, printers, and file services, • Travel regularly to acquisition sites and newly constructed industrial sites, executing migration plans and user onboarding, • Configure and troubleshoot local network equipment, including switches, access points, cellular modems, and SD-WAN appliances, • Prior experience in field IT service roles, preferably supporting industrial or distributed office environments., • Exposure to M365 tenant environments including Exchange Online, SharePoint, and Teams, • Familiarity with endpoint provisioning tools and mobile device management (MDM) systems, • Understanding of network fundamentals including VLANs, DNS, DHCP, and remote access protocols, • Comfort operating in construction and active industrial environments using proper safety protocols, • Associate’s degree in IT or related field, or equivalent professional experience, • Must have a valid driver’s license and reliable transportation, • Self-driven and confident when working with business stakeholders, including managers and operational leads, • Solution-focused and adaptable to site-specific needs and constraints, • Detail-oriented and methodical in equipment setup and documentation, • Comfortable taking ownership of tasks while coordinating with central IT and infrastructure teams

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @