Residential Program Manager
6 days ago
Las Vegas
Job DescriptionJob SummaryThe Residential Program Manager is an integral part of our recovery services team, responsible for overseeing and carrying out the organization’s transportation needs and overseeing the day-to-day operations of the Foundation’s recovery housing program. The Residential Program Manager is responsible for creating a safe, structured, and supportive environment for program participants. This includes facilitating the program requirements, enforcing program rules, and general maintenance of Foundation for Recovery properties. Reporting to the Recovery Services Director, this role oversees resident activities, facilitates weekly house meetings, enforces community expectations, and coordinates facility maintenance and safety. The Manager provides guidance to residents on daily living tasks, recovery goals, and house responsibilities. When not managing the recovery home, this role provides the transportation needs to our Recovery Clubhouse, including coordinating transportation for off-site activities, picking up donations for our on-site thrift store and café, and transporting program participants to job interviews, medical appointments, and other services. This role requires flexible availability, including on-call overnight duties to respond to any urgent issues at the recovery residence and overnight coverage as needed. The ideal candidate for this role should have experience operating a vehicle and providing transportation to individuals with disabilities, behavioral health disorders, seniors, and other vulnerable populations. General Accountabilities • Responds to any issues or incidents that arise at the recovery residence 24/7., • Occasionally may be required to stay overnight at the recovery home, providing oversight and support to participants, • Ensures the cleanliness, maintenance, and safety of the Foundation’s vehicle(s) and recovery properties., • Builds positive and professional rapport with participants, members, community partners, grantors and donors., • Coordinates with the recovery services team to plan transportation for member outings, activities, and community events., • Complete all necessary data collection, reporting, and documentation related to the program requirements; Maintain clear and concise documentation using the organization’s case management system and data collection and reporting tools., • Prepares and manages program grant reports with Recovery Services Director, • Complete documentation of Resident information, including activities performed or interventions provided as part of the service delivery process, to be documented and monitored in Resident case files, • Admit and orient new Residents to the Member Living program, • Facilitate House Meetings, Community Meetings and/or Life Skills Groups, • Provide other Recovery Services Team members with ongoing feedback regarding Resident behavior to assist in the determination of programming, • Provide management of the home, upkeep, schedule repairs, grocery shopping, keeping inventory of household supplies, documenting and remediating safety issues, and monitoring the home to protect from danger, • Enforce the house rules, including assignment of household chores to residents., • Operates the Foundation’s shuttle vehicle to transport Clubhouse members to recovery-related services, events, and off-site field trips., • Provides daily scheduled transportation for residents of the recovery home to and from the Clubhouse and other essential appointments., • Picks up in-kind donations such as food, clothing, and supplies for the Foundation’s thrift store and café., • Maintains daily transportation logs, mileage tracking, and schedule coordination for pickups and drop-offs., • Maintains driver log; if required, lists passenger name, address and other information for each trip., • Works collaboratively with staff and volunteers to support the mission of Foundation for Recovery., • Washes and cleans the interior of the vehicle; fuels the vehicle., • Inspects vehicle to ensure that it is in a clean and in operable condition; completes inspection paperwork/checklist; reports the need for service or repair; ensures that vehicles are scheduled for routine maintenance as required., • Understand and adhere to all state and federal confidentiality laws and regulations., • Performs other related duties as assigned by management.Job Qualifications, • Must hold an active Nevada Driver’s License with a clean driving record with no moving violations in the past 3 years., • Prior experience operating a commercial or passenger vehicle safely and efficiently., • Experience working with individuals in recovery or vulnerable populations preferred as a behavioral health tech, certified alcohol and drug counselor, or case manager., • High school diploma or equivalent and 2-3 years of related experience; or equivalent combination of education and experience providing transportation services for vulnerable populations, vehicle maintenance, and road safety. Must understand laws, rules, and regulations for operating a motor vehicle in the state of Nevada., • Must be willing to undergo and pass a background check and drug screening., • 2-3 years of related experience with standard office practices and procedures, including office etiquette, records management and use of a case management or electronic health records system, and Microsoft Office or Google Workspace products., • CPR/First Aid certification and elder abuse training/certification within three (3) months of date of employmentSkills, • Excellent interpersonal and communication skills., • Ability to work independently, manage time efficiently, and respond to urgent needs with professionalism., • Calm under pressure with strong conflict resolution skills., • Reliable, punctual, and flexible with changing priorities and schedules., • Knowledge of Las Vegas and surrounding areas for efficient route planning., • Commitment to serving people with dignity, empathy, and respect., • Driving a vehicle skillfully and safely. Work Environment Our employees work in a supportive and collaborative office environment. This position is based in Las Vegas and includes both office-based and on-the-road responsibilities. It also requires staying overnight at the recovery home during specific shifts. Foundation for Recovery will provide the tools necessary to perform the duties of the position, including use of a company vehicle, phone, and uniform. About Foundation for Recovery Established in 2005, Foundation for Recovery has built programs and partnerships to remove barriers for Nevada families and communities impacted by substance use and mental health disorders. Our success is attributed to a simple concept: expand community support services, empower local leaders, build capacity for authentic addiction recovery resources, and treat people who use substances with dignity and respect. As Nevada’s first and only statewide Recovery Community Organization, our philosophy is that those closest to the issue are closest to the solution. The majority of our staff, board, and volunteers are people with lived experience in recovery. Together, we uplift the voices of our communities and focus on strengths and talents rather than illnesses. This strength-based approach guides our vision for a world where resources, treatment, and support for addiction and mental health are abundant. Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This is a grant-funded position. Funding for this position is currently approved through 08/31/2026, and continuation of this position is subject to ongoing grant funding. Job Details and Salary • Full-time exempt employee, • Fringe benefits, including health, vision, and dental insurance available after three months of employment, • Salary Range: $45,000 – $55,000, commensurate with experience, • PTO/Vacation Package (10 hours per month after 90 days)