Private Dining Coordinator - Eataly Flatiron
3 days ago
New York
Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Private Dining & Events Coordinator to support the sales and execution of private events, catering, and banquets across our NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants. Event Coordination & Guest Communication • Respond to private dining and event inquiries in a timely, polished, and professional manner, • Schedule and conduct site visits and walkthroughs with potential clients, • Assist in preparing proposals, contracts, and BEOs, • Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.), • Help track deposits, payments, and required documentation, • Coordinate details with culinary and service teams to ensure accurate event planning, • Assist with event setup and breakdown alongside FOH and BOH teams, • Greet clients and serve as their on-site point of contact, • Liaise between client and service team to ensure expectations are met, • Support post-event recaps and feedback collection, • Log guest feedback and identify trends for continuous improvement, • Communicate regularly with the Private Dining Manager and Corporate CoordinatorQualifications, • 2+ years of experience in private dining, catering, events, or a related hospitality field, • Strong interpersonal and written communication skills, • Exceptional organization and attention to detail, • Ability to thrive in a fast-paced, guest-facing environment, • Proficiency with Microsoft Office; experience with Tripleseat, Reposite, SevenRooms a plus, • Flexible availability including evenings, weekends, and holidays, based on event needs, • Ability to stand/walk for up to 4 hours, • Ability to lift up to 25 lbs Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program