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Job Title: Receptionist Location: BeWell – Nurse Practitioners and Doctors Clinic Job Type: Full-Time / Part-Time Reports To: Clinic Manager or Medical Director Job Summary: We are seeking a friendly, professional, and highly organized Receptionist to join our team at BeWell, a healthcare practice comprising nurse practitioners and doctors. The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm welcome and providing outstanding front-desk support to ensure the clinic runs smoothly. Key Responsibilities: Greet and assist patients, visitors, and vendors with professionalism and courtesy Answer and manage incoming calls; direct calls appropriately or take accurate messages Schedule, confirm, and update patient appointments using EMR systems Collect and verify patient information, insurance, and intake forms Manage patient check-in and check-out procedures Process co-pays, billing inquiries, and provide receipts as necessary Maintain cleanliness and organization of the front desk and waiting area Coordinate with medical staff to ensure timely patient flow and communication Handle sensitive information with confidentiality and HIPAA compliance Perform administrative duties such as faxing, scanning, emailing, and filing medical documents Support day-to-day operations and assist with special projects as assigned Qualifications: High school diploma or equivalent; associate degree or medical administrative training is a plus Previous experience as a receptionist, preferably in a healthcare setting Knowledge of medical terminology and insurance verification preferred Familiarity with EMR/EHR systems (e.g., Athenahealth, Kareo, or similar) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multitask and remain calm under pressure Professional appearance and positive attitude Work Schedule: Flexible, with availability during clinic hours (may include evenings or weekends depending on clinic schedule)
Job Title: Medical Biller / Front Desk Manager Location: Corazon En Forma Cardiology Job Type: Full-Time Reports To: Practice Administrator / Physician About Us: Corazon En Forma Cardiology is a patient-centered practice dedicated to providing exceptional cardiovascular care. We are seeking a highly organized and experienced Medical Biller/Front Desk Manager to join our team and oversee both front desk operations and medical billing activities to ensure smooth administrative flow and accurate reimbursement. Position Summary: The Medical Biller/Front Desk Manager plays a dual role in managing the day-to-day operations of the front desk and handling all aspects of medical billing and insurance claims. This role is essential in maintaining a professional, efficient, and patient-friendly environment. Key Responsibilities: Front Desk Management: - Oversee all front desk operations and staff - Greet and check in patients in a warm and professional manner - Manage appointment scheduling and ensure efficient patient flow - Handle patient inquiries and complaints promptly and professionally - Maintain the cleanliness and organization of the reception area - Ensure HIPAA compliance at all times Medical Billing: - Verify insurance eligibility and benefits prior to patient visits - Submit accurate claims to insurance providers in a timely manner - Follow up on unpaid or denied claims and initiate appeals as needed - Post insurance and patient payments to accounts - Generate patient statements and handle billing inquiries - Maintain up-to-date knowledge of insurance regulations and coding Qualifications: - High school diploma or equivalent; Associate's or Bachelor's degree preferred - Minimum 2 years of experience in medical billing and front desk operations (cardiology experience a plus) - Proficient with medical billing software and EHR systems (e.g., Kareo, Athena, or similar) - Strong knowledge of CPT, ICD-10 codes, and insurance guidelines - Bilingual in English and Spanish is a plus - Excellent communication, problem-solving, and organizational skills - Ability to multitask in a fast-paced environment What We Offer: - Competitive salary - Paid time off and holidays - Opportunities for professional growth - Friendly and supportive work environment