Restaurant Manager
hace 29 días
Mira Loma
Job Description Manager | Restaurant Management Base Salary: $63,000–$66,000 annually, depending on experience Employment Type: Full Time Reports To: General Manager Department: Restaurant Operations About the Opportunity We are seeking an experienced, energetic, and guest-focused Hospitality Department Manager to join our restaurant leadership team. This position is ideal for a hands-on hospitality professional who enjoys leading teams, creating an exciting dining atmosphere, and delivering exceptional guest experiences in a fast-paced, high-volume restaurant environment. The Hospitality Department Manager oversees front-of-house operations, including dining room service, employee development, guest satisfaction, scheduling, and overall service execution. We are looking for a leader who understands how to balance operational excellence, team development, and financial performance while creating a fun and welcoming environment for guests and employees. Key Responsibilities Hospitality & Guest Experience • Oversee daily front-of-house and dining room operations., • Deliver exceptional guest service and maintain strong hospitality standards., • Lead restaurant shifts while ensuring efficient service, cleanliness, and operational execution., • Resolve guest concerns professionally and create positive guest experiences., • Maintain a welcoming, energetic, and engaging restaurant atmosphere., • Ensure consistent execution of company service standards., • Support the restaurant's overall entertainment and audiovisual experience. Team Leadership & Development • Recruit, interview, hire, train, and develop front-of-house team members., • Directly supervise servers, runners, bussers, and other assigned hospitality employees., • Build a positive, accountable, and team-oriented work environment., • Provide ongoing coaching, performance feedback, and employee evaluations., • Develop future shift leaders and management talent through training and succession planning., • Coordinate employee development and staffing needs with other department managers., • Maintain required employee training certifications and compliance standards., • Conduct department meetings to communicate goals, operational updates, and performance expectations. Restaurant Operations • Create and manage weekly employee schedules while maintaining labor budgets., • Ensure proper staffing levels based on business volume and operational needs., • Maintain high standards for restaurant cleanliness, safety, and organization., • Support opening, closing, and shift management procedures., • Monitor service execution and identify opportunities for operational improvement., • Ensure compliance with company policies, food safety requirements, and applicable regulations., • Collaborate with kitchen and bar leadership to deliver a seamless guest experience. Sales & Financial Performance • Support restaurant sales goals and profitability initiatives., • Monitor labor expenses and operational performance., • Review guest satisfaction reports, restaurant audits, and financial performance indicators., • Develop action plans to address performance opportunities., • Implement employee incentives and sales-building initiatives., • Support local restaurant marketing programs and promotional events., • Encourage employee participation in company promotions and guest engagement initiatives. Qualifications & Experience Required Qualifications • Minimum of 2 years of restaurant, hospitality, or retail management experience., • Strong leadership, coaching, and employee-development skills., • Experience managing teams in a fast-paced, customer-facing environment., • Excellent communication, organization, and problem-solving abilities., • Ability to manage multiple priorities while maintaining service standards., • Understanding of labor management, scheduling, and restaurant operations., • Strong commitment to guest satisfaction and operational excellence., • High school diploma or equivalent., • Ability to complete required company management training and certifications. Preferred Qualifications • Previous experience as a Hospitality Manager, Service Manager, Front of House Manager, Restaurant Manager, or Assistant General Manager., • Experience in a high-volume, full-service restaurant or sports bar environment., • Experience managing restaurant operations with a full-service bar., • Familiarity with restaurant financial reports, labor controls, and performance metrics., • Proven success developing employees and improving guest satisfaction. Compensation Base Salary: $63,000–$66,000 annually Compensation will be determined based on relevant experience, qualifications, and leadership background. Additional benefits and eligibility will be discussed during the interview process. Schedule & Work Environment • Full-time restaurant management position., • Approximately 50 hours per week, based on business needs., • Must be available to work evenings, weekends, holidays, and other shifts as required., • Fast-paced restaurant environment requiring regular interaction with guests and employees., • Frequent standing, walking, and movement throughout the restaurant., • Ability to lift and move items weighing up to 50 pounds, with or without reasonable accommodation. Why Join Our Team? This is an excellent opportunity for a hospitality leader who enjoys developing employees, delivering memorable guest experiences, and contributing to the success of a high-energy restaurant operation. We are looking for someone who leads by example, takes ownership of their department, and knows how to create a positive experience for both guests and team members. If you are a motivated restaurant leader with a passion for hospitality, team development, and operational excellence, we encourage you to apply.