Receptionist jobs in Fontana, CaliforniaCreate job alerts

Maintain office cleanliness and organization of resources with team members. Computer proficient with the ability to use Microsoft Office.

Medical, dental, and vision insurance.

PrideStaff - 568817 [Administrative Assistant / Receptionist] As an Office Assistant at PrideStaff, you'll: Generate reports, handle multiple projects, and prepare and monitor invoices and expense reports; Schedule and coordinate meetings; Make executive decisions, hold meetings, and provide account

Partners Personnel - JobID: colton-administrative-assistant-1 [Office Assistant / Receptionist] As an Administrative Assistant at Partners Personnel, you'll: Coordinate office activities and manage schedules; Organize and maintain files and records; Prepare and edit correspondence and reports; Assis

Tech Savvy: Utilize various office software and systems efficiently. Office Tidy & Maintenance: Perform simple cleaning duties. Highly Reliable and Punctual-someone the entire office can depend on.

Must be able to work remotely at home when required to do so by your manager as a result of disruptions in the work environment at the office, e. Daily use of office machines including copiers, folders and facsimile. Direct people or transfer calls to requested office or person in a businesslike man

Old Dominion - JobID: R-2025-3412 [Administrative Assistant / Receptionist] As an Office Clerk at Old Dominion, you'll: Organize and maintain files and records; Assist with data entry and document preparation; Answer and direct phone calls and emails; Coordinate office activities and schedules; Assi

We're seeking Medical Office Receptionists to join our team!.

Walmart Distribution Centers - [Office Assistant / Receptionist] As an Administration Clerk at Walmart, you'll: Provide clerical/administrative support through generating and maintaining forms, reports, and logs via computerized management software; Perform clerical duties like filing, keying, and f

JobID: J3W5FG6DYFJLV4JVDZD [Administrative Assistant / Receptionist] As a Warehouse Clerk at Capstone Logistics, you'll: Provide administrative and clerical support; Perform data entry of daily information; Prepare and make bank deposits; Prepare shipments to corporate office and receive and distrib

Job DescriptionBenefits: • Performance Based Incentives, • Company Paid Holidays, • 40 hours paid sick days annually, • 401(k), • Competitive salary Required Qualifications • High School Diploma or equivalent required, • 2+ years of experience working at a dental front desk, • Knowledge and experience with dental treatment plans, PPO & Medical insurance requirements, • Strong background in customer service, • Insurance verification (full PPO breakdown and ability to give accurate insurance estimates, medical authorizations & pre-authorizations), • Ability to multitask front office duties including answering phones, scheduling, check-in/out, and verification, • Strong communication skills to present and explain treatment plans and financial options to patients, • Experience with Dental Software (Open Dental and Practice by Numbers), • Working knowledge of dental procedures and terminology, • Bilingual (Either Spanish/Armenian)Job Responsibilities, • Greet all patients warmly and professionally; update patient information and insurance data as needed, • Answer all incoming calls as the first responder; direct calls or take accurate messages as appropriate, • Register new patients, explain office policies, and provide necessary forms (welcome letter, information sheets, etc.), • Schedule, confirm, and follow up on all patient appointments; maintain productive and efficient schedules for doctors and hygienists, • Review and prepare patient records for daily appointments, including noting outstanding treatment needs, • Ensure lab cases are received before scheduled appointments, • Check voicemails before the morning huddle; update the team on changes, • Monitor and manage the daily schedule to reduce gaps or delays in patient flow, • Maintain a short-call list and fill last-minute cancellations promptly, • Call any patients who are late and inform clinical staff accordingly, • Determine and communicate any continuing care needs before patients leave, • Note chronic cancellations or no-shows in patient records to aid in future scheduling decisions, • Present treatment plans to patients and make financial arrangements when needed, • Confirm patient appointments 48 hours in advance via phone, text, or email, • Check patient balances and collect co-pays and fees at time of service, • Verify insurance benefits for all new patients and update existing patients insurance records, • Text or email welcome packages to all new patients before their first visit, • Keep patients informed about delays or waiting times, • Maintain a clean and organized reception and file area, • Comply with all HIPAA, OSHA, and infection control standards, • Support community outreach efforts, such as local events, sponsorships, or health fairs, • Track marketing responses from campaigns and report results to management We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law

Job DescriptionBenefits: • Signing bonus Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Profit sharing, • Paid time off (vacation and personal/sick days), • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • Signing Bonus in the range of $1000 - $2000Requirements, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Pride in getting work done accurately and timely, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health. Benefits: • Free Medical, Dental & Vision, • 13 Paid Holidays + PTO, • 403 (B) retirement match, • Life Insurance, EAP, • Tuition Reimbursement, • SEIU Union, • Flexible Spending Account, • Continued workforce development & training Education: • Travel to different clinic locations, • Bilingual-Spanish (Preferred), • Proficient Microsoft Office, • EHR- Electronic Health Record (Preferred), • PMS- Practice Management System (Preferred), • Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager., • Meets and greets patients; announces, directs, and/or escorts to the appropriate area., • Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager., • Must be able to cope in a “fast-paced” environment., • Organizes and maintains file system; files correspondence and other records., • Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized., • Input patient information and demographics into the computer system., • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Ability to effectively communicate with people at all levels and from various backgrounds., • Understand and respond to a diverse population., • Perform some repetitive motion activities., • Pull Medical/Dental/Mental Health charts., • Process Patient Registration., • Maintain patient flow and reduce waiting time as much as possible., • May schedule appointments for patients and specialty care., • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing., • Collect co-payments and/or fees and donations., • Handles other duties as requested by the Clinical Manager., • Handles billing for Medical/Dental/Mental., • Electronic Health Record (EHR) inputting prescriptions and patient charts.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description The Medical Assistant assists with various healthcare services following established policies and protocols including but not limited to obtaining specimens, conducting routine lab studies, and assisting with administrative functions. Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by a physician. Assists in the examination and treatment of patients under the direction of the Provider by performing the following duties. Must be able to travel to different clinic locations requested by the Director of Operation or Clinic Manager. Benefits: • Free Medical, Dental & Vision, • 13 Paid Holidays + PTO, • 403 (B) retirement match, • Life Insurance, EAP, • Tuition Reimbursement, • SEIU Union, • Flexible Spending Account, • Continued workforce development & training Education: (Required) • Two years’ experience field, • Travel to different clinic locations, • Bilingual English/Spanish (Required), • Knowledge of medical terminology., • Strong charting/documentation skills., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline., • Demonstrated competence in reacting to and handling emergencies., • Proficient in Microsoft Office, • EHR- Electronic Health Record (Preferred), • CPR, BCLS, OSHA, Phlebotomy, First Aid, • Employees are responsible for maintaining individual certifications as required by job function or by law and provide., • Interview patients, take vital signs (such as pulse rate, temperature, blood pressure, weight and height) and record information;, • Properly utilize Electronic Health Records system, recording all required and/or relevant information in the system;, • Prepare treatment rooms for examination of patients;, • Drape patients with covering and positions instruments and equipment;, • Hand instruments and materials to medical provider as directed;, • Clean and sterilize instruments;, • Operate X rays, electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests;, • Give injections or treatments, and performs routine laboratory tests;, • Key data into computer to maintain office and patient records as necessary (Misys, LINK);, • Keep exam and treatment rooms clean, well-stocked;, • Set up equipment in exam rooms;, • Perform hearing screening, plotting growth parameters;, • Advise patients concerning preparation for tests;, • Document administration of immunizations and medications in chart;, • Administer immunization injections/treatments (must be done only with licensed provider on premises);, • Call patients to provide normal and abnormal lab results;, • Keep logs: lead, medications, record refrigerator temperature and zero scales daily and abnormal TB results;, • Calibrate lab machines as needed and urine machines monthly;, • Provide translation for providers or arrange for translation services;, • Travel between clinic sites to cover staffing shortages;, • Provide back-up to front desk responsibilities including receptionist duties, clerical duties such as filling out forms, answering telephones or filing;, • Electronic Health Record (EHR) inputting prescriptions and patients chart;, • Practice Management System (PMS) Registration, Scheduling and Billing;, • File medical charts when needed;, • Maintain patient flow to reduce waiting time;, • Perform lab proficiency testing, run in-house lab tests, prepare outside lab specimens, check lab orders and bills for accuracy;, • Participate in MA review of charts;, • Send out Medical Records when requested by other offices;, • Attend staff meetings;, • Inventory and order medical supplies and materials;, • Notify Clinic Manager when supplies need to be ordered or when vaccines or medications are out;, • Serve as advocate for Indigent Program organizing forms for providers, instructing patients, helping patients complete forms and serving as liaison with drug companies;, • Comply with all personal medical requirements including but not limited to: annual physical, current vaccinations (MMR, Tdap, Influenza, Hepatitis B), and TB testing (skin test or chest x-ray);, • Attend meetings, trainings, and other work-related events as needed; and

Job DescriptionThe Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process. Fill out the Apply Here field now so we can contact you for a phone interview.Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Time Off (PTO) Responsibilities • Process customer policy change requests., • Complete Evidence of Insurance requests., • Develop new Financial Services opportunities., • Document each customer contact in eAgent., • Immediately greet all customers, entering the office, in a friendly and helpful manner., • Take premium payments from customers., • Ask each customer for referrals and explain our referral program., • Treat each customer contact as a cross and up-sell opportunity including financial products., • Verify phone numbers, addresses and email addresses with each customer contact and update customer information., • Answer incoming phone calls on the first ring., • Return all phone messages promptly., • Share training and education knowledge and expertise with team members., • Thoroughly understand and follow all underwriting, rating and compliance requirements., • Maintain knowledge of new products., • Prospecting and generating new business through leads & referral sources., • Generating insurance quotes., • Provide exceptional customer service., • Be outstanding at relationship building., • Maintain client relationships with follow up phone calls., • Claims follow up calls., • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable., • Possess an upbeat, positive and enthusiastic attitude., • Be a great self-starter with a sense of urgency., • Must be highly self-motivated., • A terrific presenter and communicator, and a barracuda closer., • Excellent Spelling and Grammar skills., • Exceptional Business Writing and Editing Skills., • Great Customer Service Skills., • Problem-Solving Capabilities., • Works well with other employees and is a team player with a positive attitude., • Be able to obtain or currently possess a property & casualty insurance license, • Strong communication skills, both oral and written, • Be equipped with great listening and closing skillsBilingual, fluent in both English and Spanish is beneficial.

Job Description Join Our Team: Dental Front Office/Receptionist Wanted! Are you a friendly, organized, and customer-oriented individual with a passion for helping others? Our dental office is looking for a Dental Front Office/Receptionist to be the face of our practice! Key Responsibilities: • Greet and assist patients as they arrive, • Answer phone calls and schedule appointments, • Verify insurance information and handle billing inquiries, • Maintain patient records and manage office paperwork, • Coordinate communication between patients and dental staff, • Previous experience in a dental or medical office, • Strong communication and interpersonal skills, • Detail-oriented with excellent organizational abilities, • Proficient in computer systems and dental software (e.g., Dentrix, Eaglesoft), • Ability to multitask and stay calm under pressure, • Competitive salary, • Supportive and friendly team environment, • Opportunities for growth and development, • Convenient location and flexible hours

Job Description Data Entry/Receptionist/Appointment Scheduler - Full Time Responsibilities: • Handle large volume, multi-line phone calls to include answering questions, note-taking, and taking messages., • Prioritize making outgoing calls to include appointment reminders, rescheduling, etc., • Provide accurate information in-person and via phone/email, • Maintain call records using a Customer Retention Manager program., • Under the supervision of the Office Manager(s) you will be responsible to schedule meetings for multiple executives and update/maintain multiple calendars., • Must be able to handle confidential information with the highest degree of privacy, • May perform other duties. Qualifications: • 3+ years experience working with multi-line phones and scheduling appointments in a fast pace environment., • Requires proper phone etiquette and customer service skills., • Ability to prioritize and multitask, • Strong organizational skills, detail-oriented, able to work with a sense of urgency and accuracy., • Ability to effectively communicate via phone and email.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Job Title: Back Floor Supervisor Position Summary The Back Floor Supervisor performs a variety of dental assisting duties while promoting a safe and cleanly environment for providing quality dental care. These duties include, but are not limited to, supervising all Non-professional Dental back office employees; assisting the doctors; communicating effectively with patients (or parents if patient is a child); maintaining equipment and inventory; and following standard precautions, OSHA and HIPAA requirements, and dental board auxiliaries’ regulations. Responsibilities • Open/close the back office as instructed, • Ensure dental office is a safe environment, • Supervise the Registered Dental Assistants, Dental Assistants, and Sterilization Assistants, • Assist the Office Manager in implementing the Code of Safe Practices and monitoring OSHA and HIPAA compliance, • Supervise orientation and training of all new assistants by introducing them to the office, systems, and set‑ups, • Monitor and coordinate patient flow between x-ray department, new patients, recall patients, post‑operative check‑ups, specialty patients, hygiene patients, etc.—to increase production, • Keep dentists up to date on awaiting patients, • Monitor supply utilization to optimize use and minimize cost, • Order supplies (including oxygen), check all invoices, and return them to Office Manager on a daily basis. Assure that supplies are not under-stocked or over-stocked, inventory control, • Maintain the prosthetic laboratory schedule, • Monitor quality control of re-do cases, • Review charts on daily basis to determine if everything has been documented and if the patient had all work done for which she/he was scheduled, • Ensure that impressions are poured properly, without flaws, and are not left out overnight to dry, • Record, in a log book, the date prosthetic cases are sent out, and when they are due back, • Pack lab cases and send them out the same day, • Check lab cases daily; ensure that patients are rescheduled when cases were expected but not received, • Monitor the lunch schedules and breaks of back office staff; and ensure that all posts are covered at all times, • Coordinate equipment repairs with Office Manager, • Supervise the oiling of handpieces, • Ensure that amalgamator is cleaned on a weekly basis, • Obtain post‑operative Endo x-rays for dentists prior to dismissing patients, • Complete and send in spore tests weekly and ensure the tests pass satisfactorily, • Check with dentists to ensure the day is running smoothly, • Perform OSHA training for all new employees., • Coordinate OSHA meeting once a month; have employees sign the training log in the Hazard Communication book as needed, • Check continuously to ensure that sterilization is being done properly and that all staff know and understand sterilization procedures, • Coordinate scheduling with office manager for back office staff, • Report patient and staff problems to the office manager, • Coordinate with Office Manager to issue warnings for violations of OSHA and HIPAA regulations and Company policy, • Monitor the staff to ensure everyone is performing only functions for which they are licensed, • Handle complaints from the back office staff and patients, communicate with office manager as needed, • Be available for filling in for back office positions when the back is short of staff, • Check to make sure rooms, equipment (including chair base), all clinical areas, etc. are cleaned daily, • Review back office employees’ licenses and ensure the licenses are current and properly posted, • Walk around and listen to make sure patients are being treated nicely by the back office staff and dentists, • Call hazardous waste disposal company for pick up when the fixer and developer drum are full and to pick up sharps container if it gets full before the scheduled pick-up date, • Assist with x‑rays when necessary, • Ask all patients the following questions prior to taking x-rays:, • When was your last dental visit?, • When was the last time you had x‑rays taken of your mouth?, • Where were your last x-rays taken?, • Why did you decide to come into the office for an appointment today? What seems to be your biggest complaint?, • Ask all female patients the following question: Is there any possibility that you may be pregnant? (If yes, consult with the Doctor. Possible follow‑up may involve placing a double lead apron as a shield.), • Accurately and completely document patient care activities in the chart as directed by the doctor and Company policy, • Prepare the patient by placing the shield over her/him, • Call the dentist in for proper visual examination and x-ray prescription, • Take x-rays as prescribed by the doctor, • Develop, mount, and file x-rays, • Check each print and make sure the desired quality was achieved—this is necessary to ensure a satisfactory diagnosis, • Ensure necessary x‑rays and patient information are in the chart. X‑rays must be mounted and approved by the doctor. Make sure all necessary x‑rays are available for pre-authorization., • Seat patients in an operatory or back in the waiting room upon completion of x-rays (check the operatory to make sure it is clean and disinfected before seating a patient), • Inform the doctor when there is a patient waiting in an operatory, • Duplicate x-rays upon request, • Be professional and courteous to the patients at ALL times, have a positive attitude and be motivated to work., • Maintain back office counter throughout the day; ensure it is neat and clean, • Prepare operatories for various procedures, • Prepare trays for various procedures, • Ensure that operatories are stocked and cleaned at all times, • Check for patients’ signatures on the Health Questionnaire and Informed Consent Form, • Assist the dentists during various procedures and rotate with dentists as requested, • Pour models for labs, • Explain treatment plans to patients as needed, • Escort patients to front office area for patient dismissal when treatment is completed, and inform the receptionist when and for what their next visit must be scheduled, • Assist with busing, disinfecting operatories and general back office areas, and applying all-wrap in and around operatories where needed, • Clean, sterilize, and package dental instruments, • Prepare lab cases, • Clean and maintain all equipment in accordance with the maintenance guidelines, • Turn off all equipment nightly, including the vacuum, compressor, etc., • Clean back office restroom throughout the day, • Ensure that hazardous products are properly labeled, • Wear protective barriers (face shield mask, gloves, and gown), • Ensure proper sterilization and infection control guidelines are utilized, • Comply with rules and regulations of all agencies and regulatory bodies, • Comply with safety regulations and universal precaution practices, • Comply with Dental Auxiliaries’ Regulations from Dental Board, • Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards, • Assist in the scheduling of appointments; reminder appointments to patients; and reschedule appointments, if requested, • Assist with patient registration, if requested, • Data entry and back up receptionist duties as needed, • Assist Office Manager, as needed, with general clerical and back office duties, • Attend and participate in staff meetings and team huddles, • Participate on committees and special projects as requested, • Other duties as assigned by the Office Manager, Regional Manager, and/or Dentists, • Ensure all equipment is maintained, • Communicate all necessary repairs immediately Knowledge, Skills, and Abilities • Valid RDA Certification/License, • Valid CPR and First-Aid certification, • Current Radiographic Certification required, • Graduation from an accredited Dental Assisting School preferred, • Minimum 1 year of recent experience as a DA/RDA preferred, • Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered), • Means to travel from one office to another, required as necessary, • Ability to obtain an NPI, • Strong written and verbal communication skills, • Ability to work with people of all ages (i.e. Children), • Strong interpersonal and relationship skills, • Ability to work in a fast paced environment and able to multitask, • Ability to maintain outgoing, friendly attitude with patients and coworkers, • Ability to work with interruptions and to manage multiple priorities, • Ability to work with minimal supervision, • Ability to be organized Technological Skills • Autoclave/Chemiclave, • Ultrasonic, • X-Ray Machine, • X-Ray Processor, • X-Ray Duplicator, • Intra-oral Camera, • O2 and N2O, • Handpieces, • Digital X-ray Work Schedule The Black Floor Supervisor will be notified of the work schedule on a weekly, bi-weekly, or monthly basis. The Registered Dental Assistant’s schedule is subject to change (daily/weekly hours may increase or decrease) according to the needs of the practice. Evening and weekend hours may be required. This position is paid on an hourly basis. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination) to handle or feel the mouth/teeth and gums of patients, as well as objects, tools, or controls associated with the dental field. The employee is frequently/occasionally required to reach; lift and/or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position will result in the following: hazardous exposure (chemical and infections)—constantly; non ionizing radiation (welding flash, microwaves, sun, etc.)—frequently; radiation (x-ray, radioactive, isotopes, etc.)—constantly; noise (loud/repetitive, 85 decibels per OSHA standard)—constantly; and personal protective equipment (PPE: respiratory masks, latex gloves, face shields, etc.)—constantly. Work Conditions and Risk General Dental Office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The dental office environment may result in employees being exposed to toxic chemicals, radiation, infectious bodily fluids and materials, and increased noise level. This position assumes high risk. Independent Action Under general supervision of the Office Manager and Managing Doctor, regular duties performed by the Black Floor Supervisor require independent judgment. The Black Floor Supervisor must consult with her/his supervisor regarding patient problems or confrontation, policy issues, expenditures, and unusual problems. Black Floor Supervisors are not to perform expanded functions, which are not permissible by the Dental Practice Act, even if asked to do so by the doctor. If a Black Floor Supervisor is asked by the doctor to perform functions for which she/he is not permitted by the Dental Practice Act, she/he must inform the Office Manager, Managing Doctor, or the Regional Manager as soon as possible. (See Policy on “Expanded Functions”) Black Floor Supervisors are not to diagnose patients. This is the doctor's responsibility. Employees found doing so will be subject to disciplinary action up to, and including, termination. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and physical demands required for the position. This job description is subject to possible modification to reasonably accommodate disabled individuals. Some requirements may exclude individuals who pose a direct threat or significant risk to health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by anyone occupying this position. Employees are required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with State and Federal laws. The job requirement represents the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities to perform each duty proficiently. Continued employment remains on an “at-will” basis. INDRDA