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- Mocha Burger
Host/Hostess2 months agoFull-timeManhattan, New YorkWe are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.
Easy apply - Mocha BurgerRestaurant Manager2 months agoFull-timeManhattan, New York
We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. Restaurant managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff, and gathering feedback from customers. To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations. Restaurant Manager Responsibilities: Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time. Restaurant Manager Requirements: A high school qualification or equivalent. Experience working in the restaurant industry. Excellent interpersonal skills. Bookkeeping knowledge. Ability to professionally address customer complaints.
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