Drop Installation Technician
hace 2 días
Santa Ana
Job DescriptionJob Summary The Low Voltage Cable Technician (Managed Wi-Fi / FTTU / In-Building Networks) is responsible for installing, testing, troubleshooting, and maintaining structured cabling and network infrastructure in multi-unit residential buildings, commercial spaces, and mixed-use properties. This role also supervises a field team to ensure quality workmanship, safety compliance, and on-time delivery of high-performance connectivity solutions. Key Metrics • Quality & compliance: installs meet code, standards, and internal quality expectations; minimal rework., • Testing pass rate: cabling certifications completed successfully (fiber and copper), with accurate documentation., • Troubleshooting efficiency: mean time to diagnose/resolve network and cabling issues., • Project delivery: installs completed on schedule; strong coordination with PMs/engineers/stakeholders., • Safety performance: consistent PPE use, safe ladder/confined space practices, incident-free job sites., • Team performance: crew productivity, workmanship consistency, readiness, and adherence to process., • Documentation completeness: as-builts, test results, inventory logs submitted accurately and on time. Core Responsibilities • Lead and perform low-voltage and network infrastructure installations for managed Wi-Fi and FTTU environments., • Supervise field technicians and coordinate onsite work to ensure safe, efficient, code-compliant execution., • Install, terminate, label, and test fiber, Cat5e/Cat6, and coax cabling in multi-unit and commercial spaces., • Configure, mount, and validate network equipment including access points, switches, routers, ONTs, and patch panels., • Troubleshoot cabling faults and network performance issues (Wi-Fi, fiber, Ethernet) to restore reliable connectivity., • Maintain accurate project documentation (as-builts, test results, inventory, closeout packages).Key ResponsibilitiesInstallation and Configuration, • Install and terminate low-voltage cabling (fiber optics, Cat5e/Cat6, coaxial) for managed Wi-Fi and in-building networks., • Deploy and configure equipment such as access points, switches, routers, ONTs, and patch panels., • Establish fiber optic links, including splicing, testing, and troubleshooting., • Build and maintain cable pathways using conduit, raceways, and cable trays in compliance with safety and building codes., • Label, dress, and secure cabling to meet structured cabling best practices and client requirements.Testing and Troubleshooting, • Test and certify installed cabling to meet performance standards using tools such as OTDRs and cable certifiers., • Troubleshoot managed Wi-Fi systems, fiber networks, and Ethernet connectivity issues., • Identify root causes of network performance issues (signal, configuration, cabling faults, PoE, VLAN-related issues) and implement corrective actions., • Validate commissioning results and ensure systems meet expected performance targets.Project Execution, • Collaborate with project managers, engineers, and property stakeholders to plan and execute installations., • Interpret blueprints, schematics, and floor plans to select optimal routes, device placement, and build strategies., • Document work performed, including as-built drawings, test results, and inventory logs., • Support project closeout by ensuring documentation accuracy and completeness.Maintenance and Upgrades, • Perform routine maintenance, repairs, and upgrades to keep networks operating at peak performance., • Replace or repair damaged cables, connectors, patching, and hardware., • Recommend improvements and assist with expansion or refresh initiatives for in-building networks.Minimum Qualifications, • Proven experience in low-voltage cabling installation (fiber optics and Ethernet/structured cabling)., • Hands-on experience deploying managed Wi-Fi solutions (enterprise access points/controllers or equivalent)., • Proficiency in Fiber to the Unit (FTTU) installation and maintenance., • Working knowledge of networking hardware and fundamentals including VLANs, PoE, and IP networking., • Ability to interpret blueprints, schematics, and floor plans., • Ability to lift up to 50 lbs, climb ladders, and work in confined spaces., • Experience using test tools such as OTDRs, power meters, and cable certifiers., • Strong commitment to safety, compliance, and quality workmanship., • Effective communication skills and ability to supervise a team in the field.Preferred Qualifications, • Familiarity with in-building network technologies such as DAS and related structured cabling systems., • Industry certifications such as:, • BICSI Installer/Technician, RCDD, or equivalent, • Fiber certifications (e.g., FOA, Corning, Fluke), • OSHA 10/30 or equivalent safety training, • Experience working in multi-unit residential properties, mixed-use properties, data centers, or active construction environments., • Strong documentation discipline (as-builts, test results, labeling standards, closeout packages).Key Skills, • Structured cabling: fiber/copper termination, labeling, pathway buildout, IDF/MDF organization., • Fiber expertise: splicing, OTDR testing, power measurements, troubleshooting/repair., • Managed Wi-Fi deployment: AP placement/installation, equipment staging, validation, performance triage., • Networking fundamentals: VLANs, PoE budgeting, IP networking concepts, switch/router basics., • Testing & certification: cable certifiers, OTDR, power meter use; interpreting test results., • Troubleshooting: methodical diagnosis across physical layer and networking layers., • Leadership: task coordination, coaching, quality checks, and safety enforcement., • Documentation: as-built markups, inventory logs, test result packages, work summaries., • Customer & stakeholder communication: professional onsite presence and clear status reporting., • Time management: prioritization in multi-site/project environments.Compensation & Benefits, • Hourly rate / total comp package is based on overtime hours (OT). Work Environment: This role involves working in residential and commercial properties, including multi-unit buildings, data centers, and construction sites. Travel to various project sites may be required. Why Join Us? At Luck Grove, we provide an opportunity to work on cutting-edge network infrastructure projects. We offer competitive compensation, professional development, and a supportive work environment. If you have a passion for connectivity and technology, we encourage you to apply! Equal Opportunity Employer: Grove is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences. Job Type: Full-time Benefits: • 401(k), • Medical, Dental and Vision insurance, • Life insurance and Disability insurance, • Paid Time off, • Paid Holidays