Hospitality Team Member
2 months ago
Downtown Brooklyn, Brooklyn
Responsibilities:
Adhere to hygiene and appearance standards;
Engage with our guests by anticipating and responding to their needs through clear and pleasant communication;
Knowledgeable of menu items and their ingredients and knowledgeable of how products are prepared;
Cleaning equipment and floors, stocking, preparing store for peak periods;
Take initiative in resolving guest challenges and involve a leader only when previous methods have been unsuccessful;
Obtaining revenues, issuing receipts, accepting payments, returning the change;
Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests.