Sr Demand Planner
13 days ago
West Covina
Job DescriptionJOB SUMMARYThe Sr. Demand Planner leads the Sales & Operations Planning (S&OP) demand stream, responsible for developing accurate forecasts based on industry trends and demand patterns, collects data from internal and external sources on factors known to affect demand and subsequently implement actions or solutions to improve the accuracy of demand forecasting in the organization. They work closely with cross-functional teams (including Supply Chain, Sales, Marketing and Finance) to capture supply constraints, sales risks (downsides) and opportunities (upsides), marketing programs to drive demand and ensure that the overall forecast are aligned to financial targets. ESSENTIAL FUNCTIONS Key Result Area 1: Demand Planning Process 1. Historical Forecast Review & Analysis • Identify, measure and document historical sales outliers driven by non-recurring sales activities, risks, opportunities and supply availability., • Establish statistical baseline forecast per BU product as reference (ADQ, Average Daily Quantity), • Communicate statistical product forecast changes to Marketing Team and other key stakeholders during Demand Review. 2. Forecast Assumptions • Consolidate all critical forecast assumptions on new store openings, new product introductions, marketing campaigns & sales programs by collaborating with key functions and ensure assumptions are validated every cycle., • Capture other assumptions that affects forecast such as seasonality and other events., • Consolidate all Bill of Materials (BOM) assumptions for translating menu level item forecast into required forecast level of detail (Level 2, Level 3). 3. Demand Plan Generation • Update demand planning model to generate store pull-out projections based from agreed level of material granularity (e.g., menu-item level, supply SKU, etc), timeline or delivery frequency and supply depot (if required)., • Coordinate with relevant functions to ensure correctness and updated Bill of Materials (BOM), BOM unit of measures and other assumptions assumed in the forecast. 4. Key Performance Indicators • Generate and analyze WAPE (Weighted Average Percentage Error) and Forecast Bias., • Identify key forecast error drivers and provide demand plan recommendations., • Identify near expiring and non-moving products in terms of quantity and value. Key Result Area 2: Demand Review • Lead and facilitate the discussion with Business Unit (BU) to review and assess forecast., • Ensure alignment on key assumptions, risks and opportunities and capture other key drivers that affects forecast., • Secure demand plan approval from BU head including all identified action plans, risks and opportunities., • Communicate to all key stakeholders the approved unconstrained demand plan after the Demand Review for further analysis, constraining and alignment to the financial plan., • Document all risks & opportunities identified by the BU in both the tactical (Month+2 to Month+12) and strategic (Month+13 to Month+24) horizon., • Ensure timely submission of Sales & Operations reports and demand inputs into planning tools., • Communicate with the BU teams on the agreed action plans generated during the Demand Review, defines clear accountability of the action plans and ensures that issues are closed within the agreed timeline. Key Result Area 3: Risk Management • Provide timely advise to Supply Planning on critical forecast deviations within the frozen period (low, high forecast accuracies)., • Coordinate with BU Marketing and other stakeholders in driving achievement of forecast including driving agreement on actions for identified issues., • Secure alignment and approval from BU and Supply Chain in handling sales plan exceptions with the frozen period., • Lead the gap analysis and action planning of BU-level issues related to sufficiency to target. Review and assess demand variability and identify opportunities to manage and mitigate risks., • Present relevant demand plan issues that require SBU head sign-off or decisions such as SKU optimization model, product prioritization plan and demand and supply risk mitigation plan. Recommends action steps and proactively coordinates with concerned BU team to address risk. Provide and deliver monthly demand reports summarizing demand forecasts vs actuals, including variance analysis, trend identification and root cause explanations highlighting risks (forecast dips) and opportunities (upsides) and corrective actions. • Present demand scenario planning outcomes to assess impact of various market situations such as promotions, price changes, supply disruptions, or competitors’ actions., • Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Economics or any related field. With Master’s degree or professional certification, preferred.Experience, • At least 5 years of progressive experience in demand planning, supply chain management, Sales and Operations Plans (S&OP) or related field, with a progressive and extensive work experience or proven track record of success on these fields or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved., • Demonstrated record of improving forecast accuracy and inventory accuracy, • Experience implementing or using forecasting systems or planning tools (e.g. Anaplan, SAB IBP, Excel-based modules) or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved. Bona Fide Occupational Qualifications (BFQs) (Required Training, License & Certification) • Professional certification (i.e. American Production and Inventory Control Society (APICS), Certified in Production and Inventory Management (CPIM) or its equivalent or CSCP (Certified Supply Chain Professional), • Six Sigma or Lean Certification is a plus.Skills and Essential Traits, • Essential Skills, • Strong analytical and quantitative skills, with proficiency in statistical forecasting methods and data analysis, • Excellent knowledge of demand planning software and tools (e.g., SAP APO, ANAPLAN, IBP, etc) including complementary tools such as Power Business Intelligence (Power BI), Power Query, etc., • Working knowledge of ERP systems (SAP ECC/S4HANA preferred), • Advance proficiency in Microsoft Excel and other data analysis tools, • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Detail-oriented with excellent organizational and problem-solving abilities., • Ability to work in a fast-paced environment and manage multiple priorities., • Ability to adapt to changing business needs and market conditions ensuring a responsive and agile demand planning process., • Adept in using MS Word and MS Powerpoint and seasoned to present to various levels in the organization., • Able to lead discussions among key stakeholders on resulting forecasts with the goal of driving consensus on the forecast for execution of other functions., • Attentive to details and is able to spot forecast inconsistencies in all stages of the demand planning process., • Leadership Brand (Inspire Joy) Dimensions:, • Driving Superior Performance, • Win Through People, • Learning from Different Views, • Make a Difference, • Establish Trust, • Behavioral Attributes (live the core values of the organization):, • Customer Focus, • Speed with Excellence, • Humility to listen and learn, • Spirit of Family and Fun, • Integrity (upholds highest ethical standards)Non-Essential Duties and Responsibilities (indicate items to be included), • Perform administrative duties as necessary i.e. making copies, filing, etc., • Prepare department plans, objectives, goals, strategies and measures., • Prepare annual budget and manage operating expenses pertaining to brand assignment or assigned function., • Prepare management reports.Other Qualifications, • Computer Literacy: Proficient in MS Applications (MS Word, Excel, PowerPoint) and trainable in other software related to food analysis, • Physical Effort/Requirements: While performing the duties of this job, the employee will: (indicate items to be included), • Primarily work in the office with occasional field work as may be required by the job., • Stand/walk for approximately 20% of the scheduled work shift., • Lift, reach, pull, push, grasp and use hands frequently. (only as needed on the job), • Bend and/or squat down as needed especially when on field work., • Climb, stoop and/or kneel rarely (only as needed on the job), • Lift up to 20 pounds occasionally. especially when on field work., • Need to speak and hear well enough to give/receive instructions, feedback and communicate with employees, customers (mostly internal) and partners/suppliers., • Be required to work long and possibly irregular hours occasionally, and/or varying work shifts schedules as necessary at work., • Work Environment: While performing the duties of this job, the employee is regularly exposed to: (indicate items to be included), • Support Center, manufacturing plants, warehouse and logistics work areas., • Vendor/supplier plant visits, as necessary., • Hot and cold temperatures and a wet work area when on field work., • Wet and slippery floors. When on field work., • Moderate noise level when working in manufacturing/commissary and vendor/suppliers’ work environment. 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