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Job Description SUMMARY: We are seeking an experienced IT Project Manager / Business Analyst to lead and deliver critical technology initiatives with a strong focus on ERP implementations, integrations, and cross‑functional business systems. This hybrid role blends project management leadership with hands‑on business analysis to ensure solutions meet organizational needs, drive operational efficiency, and support ongoing growth. Experience with Microsoft Dynamics 365 Finance & Operations (D365 FO) is strongly preferred, but candidates with experience in other enterprises or mid‑market ERPs (SAP, Oracle, NetSuite, Infor, Sage). KEY RESPONSIBILITIES: • Lead end-to-end delivery of IT projects, including planning, scheduling, scoping, budgeting, and resource coordination, • Create and manage project plans, timelines, risk registers, and status reports, • Facilitate cross-functional collaboration among IT, business stakeholders, vendors, and technical teams, • Manage change control, issue resolution, and project documentation, • Ensure projects adhere to PMO standards, best practices, and governance processes, • Work closely with business stakeholders to gather, analyze, and document requirements, • Translate business needs into functional and technical specifications for development teams, • Analyze business processes and identify opportunities for improvement, optimization, and automation, • Support solution design workshops, sprint planning, and system configuration discussions, • Assist with UAT planning/execution, training documentation, and go -live support, • Support ERP initiatives, enhancements, and integrations centered around D365 Finance & Operations (preferred) or similar ERP systems, • Collaborate with internal teams and vendors to design and support integrations with systems such as WMS, EDI, planning tools, financial systems, or manufacturing systems, • Participate in integration design, mapping, testing, and documentation, • Provide functional support for D365 FO modules such as Finance, Supply Chain, Production, Procurement, or Inventory (depending on company usage), • Assist with ERP configuration, workflows, enhancements, reporting, and troubleshooting., • Apply knowledge of CPG business processes such as demand planning, production scheduling, procurement, distribution, and trade compliance, • Bridge business requirements with technical solutions aligned to CPG best practices, • Support initiatives related to supply chain optimization, forecasting, manufacturing, logistics, and inventory accuracy QUALIFICATIONS & EDUCATION: • Bachelor’s degree in information technology, Business Administration, Computer Science, or related field, • Minimum five (5) years of experience as an IT Project Manager and/or Business Analyst, • Proven experience delivering IT projects using Agile, Waterfall, or hybrid methodologies, • Experience with D365 Finance & Operations strongly preferred, • Excellent analytical, problem‑solving, and documentation skills, • Demonstrated ability to communicate effectively with both technical and non‑technical stakeholders, • Experience working with integrators, vendors, and cross-functional business units

Job Description Senior Manager of Customer Service Position Summary The Senior Manager of Customer Service is responsible for managing and executing a high visible customer program within the supply chain management industry. This role will include coordinating highly complex project and operational requests across internal teams and external stakeholders, while providing leadership to a small support team. The role ensures program requests are organized, communicated clearly, and executed successfully from initiation through completion. The successful candidate will partner closely with senior leaders and internal cross-functional teams to drive execution, resolve challenges, and ensure program priorities are delivered effectively. Essential Duties and Responsibilities • Manage a highly visible customer program and ensure complex requests are executed successfully, • Coordinate cross-functional teams to deliver program initiatives and resolve issues, • Delivers program results by leading, coaching, mentoring, while coordinating training efforts to advance the performance of the team, • Proactively identify, assess, and mitigate program risk, while leading self-identified risk initiatives to remediate operational, reputational, and financial risk to the company., • Partner with external customer senior leaders to align priorities and program execution, • Track complex project requests and ensure timely progress and completion, • Communicate program status, risks, and updates to leadership, • Support preparation of Monthly and Quarterly Business Reviews, • Analyze program performance and identify opportunities for improvement, • Program Execution – Lead the successful complex program initiatives, ensuring priorities are clearly defined, projects are strongly executed meeting specific timelines, • Customer Engagement – Embody a culture of strong customer engagement by building trusted relationships, maintaining proactive communication, while ensuring a high level of ownership and responsiveness to leadership and stakeholders Required Qualifications • Experience managing complex programs or projects, • Ability to coordinate multiple teams and drive execution, • Strong communication and stakeholder management skills, • Experience working with senior leaders and enterprise customers, • Strong analytical skills and proficiency in Excel (pivot tables, data analysis), • Experience in logistics, transportation, or supply chain environments, • Familiarity with shipping operations, fulfillment networks, or retail supply chains, • Experience supporting large enterprise or retail customers Physical Demands & Work Environment · Prolonged periods of sitting · Frequent use of hands and fingers · Ability to lift up to 10-20 pounds · Extended period of phone or virtual meetings · Occasional standing or walking · Minimal travel based on business needs, 10-15% with initial job shadowing in Wichita, Kansas. Benefits Offered: · Medical, Dental, and Vision Insurance – Coverage begins the first of the month following 30 days of employment · 401(k) Plan with Company Match · Paid Time Off (PTO) and Holiday Pay – Eligible on date of hire · Weekly Pay · Full Grant Tuition & Tuition Reimbursement Programs

Job DescriptionDescription: JOB TITLE: 2026 Summer Internship DEPARTMENT: Depending on active projects and support needed. May include: • Supply Chain / Logistics, • Manufacturing Engineering, • Finance, • IT, • Business & Marketing REPORTING TO: Department Lead PRIMARY FUNCTION OF POSITION: Our mission is to empower young professionals by offering enriching experiences, mentorship, and essential resources to succeed in a rapidly growing field. As a Libra Industries Intern, you will engage in hands-on work in a targeted business area, enhancing skills in time management, effective communication, data analysis, and teamwork. This position will provide you with valuable practical experience by working in a professional environment and developing your business acumen. Duration: June 8th to August 14th (flexible depending on dates of summer term) Length: 10 weeks Hours: Monday through Friday (6-8hrs/day, 30-40 hours/week) Salary: $18.00/hr Location: Onsite: Dallas, TX facility or Dayton, OH facility (Relocation is not available) DESCRIPTION OF DUTIES: Interns will be assigned a Capstone Project to be presented to executive leadership at the conclusion of the program. Each project will provide interns with an opportunity to create solutions that display their perspective and acquired knowledge. These projects could even be implemented into our everyday business practices. EDUCATION/EXPERIENCE REQUIRED: • Must be actively enrolled in an undergraduate program at an accredited university, working toward a bachelor’s degree. SKILLS/EXPERIENCE PREFERRED: • Proficient in Microsoft Office Suite, including PowerPoint, Excel, and Word., • Strong interpersonal communication skills, both verbal and written., • Ability to communicate effectively with various levels of management, vendors, and customers., • Strong decision-making, problem-solving, and analytical skills., • Excellent organizational, multi-tasking, and prioritization skills., • Integrity, dependability, enthusiasm, and confidentiality., • Must be authorized to work in the United States without visa sponsorship. PHYSICAL REQUIREMENTS: • While performing duties of this job, the employee is required to have good hearing and sight., • You will need to be able to walk the shop floor and be able to lift up to 20 pounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Libra Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Requirements:

Job Description Our client is a leading renewable energy contractor specializing in utility-scale solar, wind, and energy storage projects across the Mid-Atlantic region. We’re committed to delivering sustainable infrastructure on time, on budget, and with zero compromises on safety. As we expand our 2026 project pipeline, we’re seeking an experienced Project Manager to lead end-to-end project delivery from contract execution through commissioning and handover. What you’ll do: The Project Manager will serve as the single point of accountability for the successful delivery of renewable energy projects, managing scope, schedule, budget, risk, and stakeholder relationships. You’ll collaborate closely with the Construction Manager, engineering teams, procurement, and clients to ensure seamless execution. This role demands strong financial acumen, contract management expertise, and the ability to navigate complex regulatory and interconnection processes. What you’ll bring: Project Planning & Strategy • Lead project kickoffs, develop integrated master schedules (P6 or MS Project), and define critical path milestones from NTP (Notice to Proceed) to COD (Commercial Operation Date)., • Create and maintain detailed project budgets, cash flow forecasts, and cost control systems; track against baseline and report variances weekly., • Administer prime contracts, subcontractors, and vendor agreements; manage change orders, claims, and dispute resolution., • Coordinate with procurement to secure long-lead equipment (inverters, modules, turbines, BESS containers) and optimize logistics., • Serve as the primary client liaison, providing weekly status reports, executive summaries, and escalation management., • Coordinate with utilities, ISOs (PJM), permitting authorities, and third-party engineers to ensure timely approvals and interconnection., • Monitor project P&L, forecast final costs (EAC), and implement corrective actions to protect margins., • Prepare monthly financial reports for leadership, including earned value analysis (EVM), WIP schedules, and cash flow projections., • Partner with the Construction Manager to align field execution with project plans; resolve RFIs, design conflicts, and schedule impacts., • Collaborate with engineering to optimize designs for constructability and cost efficiency., • Oversee mechanical completion, commissioning, performance testing, and punch list resolution., • Ensure all as-builts, O&M manuals, warranties, and regulatory closeout documents are delivered on time., • Facilitate final acceptance, substantial completion certificates, and project handover to operations teams. What’s required: • Education: Bachelor’s degree in Construction Management, Civil/Electrical Engineering, Business Administration, or related field (or equivalent industry experience)., • Experience: 7+ years in project management for heavy civil, electrical, or renewable energy projects, with at least 3 years managing utility-scale solar (10 MW+), wind, or BESS projects from start to finish., • Technical Skills:, • Expert-level proficiency in Primavera P6, MS Project, Procore, and Excel (pivot tables, macros, financial modeling)., • Strong understanding of EPC contracts (Lump Sum, Cost-Plus, GMP), FIDIC terms, and risk allocation., • Familiarity with PJM interconnection queues, NEC codes, and state renewable incentive programs (SRECs, ITC)., • Certifications (Required or Preferred):, • PMP (Project Management Professional) or CCM (Certified Construction Manager)., • OSHA 30-Hour Construction Safety., • LEED AP or NABCEP (preferred for solar-focused roles)., • Soft Skills: Exceptional negotiation, conflict resolution, strategic thinking, and communication skills (written and verbal)., • Travel: Willingness to travel 40–60% within the Mid-Atlantic region; occasional overnight stays required. What’s preferred: • Experience with BESS (battery energy storage systems) and high-voltage substations (69 kV–230 kV)., • Background in design-build or EPC delivery models for renewable infrastructure., • Familiarity with union labor agreements and prevailing wage (Davis-Bacon) compliance., • Prior experience managing projects valued at $50M–$200M+. What We Offer: • Competitive Compensation: Base salary $105K–$185K + annual performance bonus., • Benefits: Medical, dental, vision, HSA with employer contribution., • Retirement: 401(k) with match., • PTO: 20 paid time off + paid holidays., • Professional Development: Reimbursement for PMP, LEED, NABCEP certifications, and industry conferences (SEIA, AWEA, ESA)., • Culture: Hybrid work flexibility, employee ownership opportunities, and mission-driven work combating climate change. What’s next: Submit your resume and a brief cover letter highlighting your renewable energy project experience and we will reach out to you via email to set up a time to talk. The more details that you provide about your project experience will make it easier to match you with a current opportunity. Joy and Grace, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are available upon request.

Job Description Company Overview MW Logistics, LLC is a privately held, asset light third-party logistics provider offering customized solutions to meet our customer's shipping needs. We proudly support Fortune 50 clients across North America, and have never lost site of what matters most: delivering with integrity and building strong, lasting partnerships. Summary We are seeking a Customer Service Manager to join our team at MW Logistics, LLC. In this role, you will be responsible for overseeing customer service operations, ensuring customer satisfaction, and driving process improvements within our logistics framework. This position is crucial for maintaining our commitment to excellence in service delivery. Responsibilities • Lead, coach and manage the Customer Success Associates Team who handle the scheduling and tracking service inquiries., • Serve as escalation point for complex or urgent customer issues related to shipments, delays, accessorial charges or carrier performance., • Develop and implement strategies for process improvement to enhance customer satisfaction and attainments of KPI's internally and with customers. ., • Coordinate with logistics and operations teams to resolve customer inquiries and issues promptly., • Monitor key performance indicators (KPIs) related to customer service effectiveness., • Train and mentor staff on best practices in customer service and logistics processes., • Foster strong relationships with customers to understand their needs and expectations., • Bachelor's degree in Supply Chain Management, Business , Logistics or related field REQUIRED, • 3 - 5 years experience required in logistics, freight brokerage, or transportation with at least 2 years directly managing a team., • Strong understanding of freight operations, transportation modes and industry terminology., • Experience with Transportation Management Systems (TMS) - McLeod preferred, • Excellent organization, multi-tasking, and problem solving skills., • Outstanding verbal and written communication skills with a customer first approach., • Ability to work in a fast paced, deadline driven environment., • Ability to analyze data and implement process improvements effectively.

Job DescriptionDescription: Job Title: Project Manager Location: Dallas Reports To: Director of Project Management About Us O’Donnell Metal Deck LLC is a national structural steel distributor with 20+ locations across the country, specializing in open web steel bar joist and metal deck. We’re growing rapidly and evolving our internal operations to match. As we continue to scale, we’re looking for smart, proactive people who thrive in process-driven environments and want to make a real impact. Position Summary The Project Manager is responsible for coordinating project schedules, material deliveries, and customer communication to ensure projects are executed smoothly and on time. This role acts as the primary point of contact for customers, vendors, and freight carriers, ensuring consistency across all stages of delivery and project execution. Key Responsibilities • Serve as the primary contact for customers; establish and maintain delivery schedules., • Coordinate with Project Managers, vendors, and customers to ensure schedules align with project timelines., • Read and analyze drawings, orders, production schedules, and reports to determine delivery requirements., • Build and maintain strong relationships with customers, freight brokers, and suppliers., • Quickly resolve shipment issues or delays, communicating with all affected parties., • Communicate daily with customers, freight carriers, and vendor shipping departments., • Maintain accurate records of all customer communications and update internal systems., • Draft and follow up on Requests for Information (RFIs)., • Collaborate with accounting and sales teams to follow up on customer payments affecting deliveries., • Review project estimates vs. actual reports and prepare change orders; follow up on invoices., • Provide customers with material certificates and product data upon request., • Enter data into internal OMD software to track projects., • Assist in scheduling shipments and communicate with sales regarding logistics., • Partner with the Detailing Manager/Detailing Department on shop drawings, RFIs, and customer documents., • Support senior project managers with assigned tasks., • Continuously contribute ideas for process improvements and departmental growth., • Competitive salary and performance-based bonus, • Full benefits: health, dental, vision, • 401(k) with company match, • Career growth opportunities within a growing national business, • 2–5 years of construction project management experience strongly preferred., • Bachelor’s degree in Construction Management, Business, Engineering, Logistics, or Supply Chain preferred., • Ability to read, analyze, and interpret contract drawings, specifications, and technical procedures., • Knowledge of structural, miscellaneous steel, joists, and decking standards., • Familiarity with Steel Joist Institute specifications and governmental regulations., • QuickBooks experience a plus but not required., • Proficient in Microsoft Windows and Office Suite., • Strong written and verbal communication skills with the ability to interact effectively with customers., • Highly organized with strong attention to detail., • Effective problem-solving and decision-making skills; ability to work independently and make sound judgments.

Job Description About Us We are a fast-growing auction and e-commerce company specializing in collectibles and coins, doing tens of millions in annual sales. Our business operates across multiple platforms and live streams, offering a unique, startup-style environment where interns gain real, hands-on experience—not just busy work. Position Overview We are looking for driven, hard-working high school or college students who want to learn how a real business operates. This is a hands-on internship where you’ll gain exposure to e-commerce, sales, operations, and entrepreneurship in a fast-paced startup environment. This role is ideal for someone who wants to work hard, learn quickly, and take on real responsibility. What You’ll Do • Assist with product listing and management across e-commerce platforms, • Help process and organize inventory for auctions and sales, • Support live auction operations and behind-the-scenes logistics, • Learn how pricing, sales strategy, and margins work in real time, • Assist with order fulfillment and shipping workflows, • Analyze sales data and help identify trends or opportunities, • Work directly with leadership and contribute to business decisions, • Take on additional responsibilities as you prove yourself What You’ll Learn • How a high-volume e-commerce business actually operates, • Real-world sales and negotiation fundamentals, • Inventory management and supply chain basics, • How to evaluate products and determine pricing, • The fundamentals of building and scaling a business, • Exposure to entrepreneurship, startups, and growth strategy Who We’re Looking For • High school or college student (or recent graduate), • Strong work ethic — willing to show up, work hard, and learn, • Self-starter with a positive, can-do attitude, • Detail-oriented and organized, • Interest in business, sales, or entrepreneurship, • Comfortable in a fast-paced, sometimes chaotic startup environment Nice to Have (Not Required) • Interest in e-commerce, reselling, or collectibles, • Basic familiarity with spreadsheets or online marketplaces, • Prior part-time job, sports, or leadership experience Compensation & Growth • Paid internship (hourly, based on experience), • Opportunity for rapid growth into full-time roles, • Direct mentorship from experienced operators, • Potential to move into sales, operations, or management rolesCompany DescriptionGold Standard Auctions is a rapidly growing auction house specializing in coins, precious metals, and collectibles. We handle high volumes of inbound interest from buyers and sellers and are building scalable teams to support our growth.Gold Standard Auctions is a rapidly growing auction house specializing in coins, precious metals, and collectibles. We handle high volumes of inbound interest from buyers and sellers and are building scalable teams to support our growth.

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking a Senior Project Manager to join our team as a key contributor to the successful execution of midstream pipeline construction projects, working closely with the Project Director and/or Senior Project Manager to coordinate contractor and vendor communications while overseeing day-to-day project activities. This role requires strong analytical and problem-solving skills, effective communication, and the ability to operate with both strategic awareness and tactical precision in a fast-paced environment. Responsibilities: • Support the planning and execution of turnkey building projects from pre-construction through commissioning., • Conduct routine site observations to monitor progress, quality, and compliance., • Assist with entitlements and permitting processes to ensure timely approvals., • Manage design deliverables and track RFIs, submittals, and change orders., • Review and support development of project schedules, identifying risks and opportunities., • Lead OFCI (Owner-Furnished, Contractor-Installed) equipment coordination efforts., • Partner with Operations on Methods of Procedure (MOPs) and commissioning activities., • Support budget reviews, invoice validation, and cost tracking., • Prepare meeting documentation, action items, and follow-up reports., • Contribute to RFP development and bid evaluation processes., • Prepare materials for monthly and quarterly reporting to leadership., • Maintain accurate and timely communication with all stakeholders., • Drive issue resolution and escalate critical risks to project leadership., • Ensure adherence to safety standards, regulatory requirements, and quality benchmarks., • Foster strong relationships with contractors, vendors, and internal teams to maintain alignment., • Coordinate logistics for major equipment deliveries and installation sequencing., • Monitor compliance with environmental and sustainability requirements., • Support risk management planning and implement mitigation strategies., • Assist in resource planning and allocation across multiple workstreams., • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications • 10-15 years of midstream PM experience with Owners, Construction contractors or EPCs., • Strong understanding of construction processes, scheduling, and cost management., • Knowledge of RFIs, submittals, change management, and OFCI coordination., • Familiarity with safety regulations, building codes, and compliance standards., • Experience with sustainability and environmental compliance in construction projects., • Proficiency in project management tools (e.g., MS Project, Primavera) and document control systems., • Knowledge of risk management frameworks and ability to implement mitigation plans., • Excellent communication and stakeholder management skills., • Demonstrated ability to build collaborative relationships and resolve conflicts effectively., • Ability to manage multiple priorities under tight deadlines in a dynamic environment., • Experience preparing executive-level reports and presentations., • Strong organizational skills and attention to detail., • Strong financial acumen for cost analysis and forecasting., • Ability to mentor junior team members and contribute to team development., • Bachelor’s degree in Construction Management, Engineering, or related field., • PMP or equivalent certification preferred., • Ability to work on-site and travel as needed for project oversight. Additional Information *On-site presence and requirements may change depending on our clients' needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-LT1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital's portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable. You Will: • Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements., • Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions., • Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations., • Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations., • Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection., • Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies., • Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.You Should Have:, • 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred)., • Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions., • Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management., • Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios., • Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus., • Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.

Job DescriptionDescription: Job Description Job Title: Customer Experience & Service Manager Direct Report: Director of Operations FLSA Status: Exempt Job Brief The Customer Experience & Service Manager is responsible for leading Astura Medical’s customer service operations and ensuring world-class experience for our surgeon partners, distributors, and internal sales support teams. This role oversees daily order management, issue resolution, and service quality metrics while driving continuous improvement across processes and systems. The position requires a balance of hands-on execution, cross-functional collaboration (Sales, Operations, Contracting, and Finance), and leadership in developing a service-oriented culture that reflects Astura’s commitment to excellence. Responsibilities • Lead and mentor the Customer Service team to ensure accurate, timely, and professional handling of all orders, inquiries, and escalations., • Oversee daily workflow and prioritize critical issues to maintain service continuity and customer satisfaction., • Monitor key performance indicators (KPIs) including order accuracy, response time, and fulfillment cycle time; identify trends and implement process improvements., • Partner with Supply Chain and Operations to ensure optimal inventory availability and shipment coordination., • Collaborate with Sales and other internal teams to provide proactive communication to field representatives and surgeons regarding order status, product availability, and logistics updates., • Manage customer feedback loops and recommend enhancements to systems, products, or processes based on insights., • Ensure compliance with regulatory, quality, and corporate policy standards in all customer service activities., • Drive team training initiatives to build product knowledge, communication effectiveness, and system proficiency., • Supervise and develop a team of Customer Service Representatives and Coordinators., • Conduct performance evaluations, coaching sessions, and career development planning., • Manage staffing levels, workload distribution, and team scheduling to support business needs., • Oversee adherence to departmental KPIs, budget parameters, and other internal initiatives., • Lead or participate in cross-departmental initiatives focused on operational efficiency, digital transformation, and customer satisfaction., • Represent the Customer Service function in management meetings and contribute to strategic planning efforts. Requirements: Qualifications • Bachelor’s degree required, • 5+ years’ customer service experience, • Customer Centricity: Demonstrates empathy and urgency in addressing customer needs; fosters strong relationships with internal and external stakeholders., • Operational Execution: Skilled at managing high-volume workflows, prioritizing competing demands, and maintaining accuracy under pressure., • Process Improvement: Proven ability to identify inefficiencies and implement scalable solutions., • Analytical & Systems Proficiency: Experienced in ERP systems, order tracking platforms, and data reporting tools., • Communication: Clear, professional verbal and written communication across teams and leadership levels., • Leadership: Inspires accountability, collaboration, and performance excellence among direct reports., • Cross-Functional Collaboration: Effectively partners with other departments to resolve issues and enhance the customer experience., • Medical Device Familiarity (Preferred): Understanding of spine implant order processing, sterile packaging, and field inventory management. Physical Requirements This is largely a sedentary role; prolonged periods sitting at a desk and working on a computer. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Job DescriptionDescription: About the Company: We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day! Position Summary: AAA United States, Inc. has partnered with a company in Grand Prairie, TX that is an international pioneer in the aerospace industry. They are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, they are the largest aeronautics and space company in Europe and a worldwide leader. The Customer Service Representative II responsible for acting as the main liaison between customers (operators, MROs, fleet managers) and the customer for after-sales support, including spares parts, services, rentals/exchanges, and warranty claims. Essential Functions: Customer Support: 45% • Initiate and be held accountable for Problem Resolution: Provide end-to-end resolution of Complex orders and complex customer concerns. Exchange Orders Component Rentals PBH Order Management • Initiate GSC (Global Supply Chain) Orders to support return to service initiatives;, • Interfaces with Procurement department to expedite orders with suppliers, • Provisioning of sourcing recommendations and alternatives, • Provide Customer Quotations with a high level of accuracy, • Sell and promote items identified as part of promotional programs and work closely with customers to establish additional sales opportunities., • Locate and track logistics details in order to share with customers to support return to service efforts, • Create internal cases in Salesforce for expedited order logistics and customer communication, • Build a positive rapport and relationship with every customer, constantly soliciting ways to improve customer support or increased sales Liaise with Customer Logistics Manager (CLM) and Customer Support Manager (CSM) for escalation • Provide customers order status as requested, and coordinate with the warehouse and shipping when required Data Analysis and Performance Monitoring: 10% • Source document research in Airbus’ Quality System - On Base - for Quality issue resolution, • Initiate Corrective Action Requests (CARS) for Customer Compliant management and resolution, • Analyze and monitor customer sales activity for trends and update management accordingly., • Daily management of ZSDTRP report, • Prepare and distribute customer activity reportsRequirements:, • Be a high school graduate or equivalent, • Minimum five (5) years’ experience in logistics, technical, or customer support areas, • ---OR---, • A minimum of three (3) year experience at Airbus in a position working with aviation parts., • Strong Microsoft Office or Google Workplace skills, • Associates degree or equivalent work experience, • 2 years SAP experience (preferably in Sales & Distribution (SD), Customer Service (CS) or Procurement), • Six Sigma, • A&P License may be substituted for 2 years of experience, • Software solutions; Hyperion, WebTEK, Airbus World

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital's portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable. You Will: • Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements., • Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions., • Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations., • Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations., • Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection., • Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies., • Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.You Should Have:, • 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred)., • Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions., • Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management., • Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios., • Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus., • Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.

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