Associate Director, Workforce Operations & Talent Programs
15 hours ago
New York
Job Description Who you are: You are a highly motivated self-starter looking to propel your career to the next level in a thriving and collegial professional environment. Who we are: Tarter Krinsky & Drogin LLP (TKD) is an entrepreneurial, growing, and highly supportive firm located in the heart of New York City. Our position as a mid-size firm promotes a work environment that fosters relationship building inside and outside of the office. We care about each other, our clients, the work we do, and the communities in which we live. It’s the kind of environment where every employee can develop into their best professional selves, where everyone’s contributions matter, and where each employee makes a real difference right from the start. TKD is a place to challenge, share ideas, and contribute your ideas and skills as part of an exceptional team. Each day holds an opportunity to make a real impact. What the role entails: The Associate Director, Workforce Operations & Talent Programs plays a critical leadership role in ensuring the effective deployment, management, and development of the firm’s legal support workforce. This role is responsible for overseeing secretarial and paralegal staffing models, managing recruiting operations, and supporting key talent programs that enable the firm to operate efficiently and scale thoughtfully. Working in close partnership with the Chief Human Resources & People Officer, the Recruiting Coordinator, and the broader HR team, the Associate Director will act as a strategic operator to balance day-to-day workforce needs with longer-term talent planning. This individual will collaborate regularly with practice leadership and other senior stakeholders to align staffing resources with business priorities, while maintaining consistency, equity, and operational discipline across the firm. Essential responsibilities include: Workforce Operations & Resource Management • Provide day-to-day management of secretarial and paralegal staff, including oversight of timekeeping, approval of timesheets, overtime, and PTO requests., • Oversee allocation and utilization of secretarial and paralegal staff across practices to ensure appropriate coverage, workload balance, and staffing equity., • Monitor staffing levels and utilization trends, proactively identifying coverage needs and operational risks for secretaries, paralegals and associates., • Serve as a point of escalation for workforce-related issues, ensuring consistency, fairness, and adherence to firm policies., • Oversee all recruiting operations for support staff and attorney roles, ensuring a high-quality, timely, and consistent hiring process., • Directly supervise the Recruiting Coordinator, providing guidance, prioritization, and performance oversight while ensuring pipeline execution remains on track., • Manage hiring demand by setting and adjusting search priorities, sequencing requisitions, and pacing recruitment efforts in alignment with firm needs and capacity., • Communicate hiring status, timelines, and trade-offs clearly to practice leadership and senior stakeholders., • Manage staffing and logistical considerations related to non-originating attorney arrivals, departures, and internal transitions, ensuring smooth integration and continuity of support., • Oversee intern, temporary, and transitional staffing programs, including onboarding, placement, and evaluation., • Triage employee relations issues related to support staff as needed, partnering closely with HR leadership to ensure appropriate handling, escalation, and resolution., • Minimum of ten (10) years of experience managing support staff allocation, workforce operations, or talent programs, preferably within a law firm or professional services environment., • Demonstrated experience overseeing recruiting operations and managing hiring priorities in a fast-paced, high-expectation setting., • Strong executive presence and interpersonal skills, with comfort engaging and influencing senior leaders and practice partners., • Ability to set boundaries, uphold standards, and maintain consistency while remaining collaborative and solutions oriented., • Proven ability to make thoughtful, decisive trade-offs and operate effectively amid ambiguity and competing demands., • Highly organized, analytical, and operationally minded, with a strong attention to detail and follow through., • Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred but not required. What you’ll love about us: We care about your professional and personal growth. Training and developing our team members are at the heart of everything we do. We are committed to cultivating development opportunities for you and helping you achieve your targeted career goals. The firm values your unique characteristics. We foster an inclusive and diverse environment where multiple perspectives are appreciated as we understand that our employees play an intricate role in the expansion and success of our firm. Compensation & benefits: The good faith base annual salary range for this position is a minimum $150,000 to a maximum of $175,000. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, applicable education/certification(s), office location, and the candidate's overall qualifications for the position as assessed by the Firm. Market and Firm factors are also considered. Our generous benefits package includes medical, dental, vision insurance; 401K, disability, life insurance, and Paid Time Off (PTO). More about the Firm: TKD is a pre-eminent full-service firm focused on serving middle-market and larger business clients. We provide high-quality personalized service based on our client’s goals. The strength of the firm lies not only in its experienced attorneys and congenial atmosphere but also in our holistic approach to law – serving businesses and individuals through commercial litigation, general corporate, real estate, construction-related matters, trust and estates, employment & labor law, as well as more specialized areas, including securities, not-for-profit and education, taxation, business-related immigration matters, international law, intellectual property, and bankruptcy, among others. Our lawyers have also garnered several prestigious recognitions for their contributions to the profession and their clients. We have been selected by Crain’s NY Business as a Best Places to Work in New York City and listed on the National Law Journal’s Hot List of the top 20 mid-sized firms in the nation. Many of our lawyers are ranked in Chambers USA and included among Best Lawyers and Super Lawyers. TKD is an Equal Opportunity Employer. We embrace equal employment opportunity and inclusiveness. We prohibit discrimination based on, among other characteristics, race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, immigration or citizenship status, age, disability, genetic information (including family medical history), political affiliation, status as a veteran or active military service member, and pregnancy and lactation accommodations, in our employment practices including, but not limited to, recruiting, hiring, and promoting. TKD will not accept unsolicited resumes from search firms for this employment opportunity. All resumes submitted by search firms to any employee at TKD via mail, email, fax, the Internet, or in any other form and/or method without a valid written search agreement in place will be deemed the sole property of TKD. TKD will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.