Assistant Parts Manager - HOLT Truck Centers
10 days ago
Houston
Job Description Job Summary: Assist the parts manager in the supervision of activities relating to the management of the Parts Department including sales, purchasing, delivery, marketing, customer and vendor relationships, inventory control, administration, and personnel. Achieving profitable growth will be the primary objective. Essential Functions: • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission, • Identify, pursue, and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities, • Performs necessary duties for the safe, efficient, and profitable operation of the Parts Department and accomplishes sales objectives by supervising sales staff, • Train employees in company policies, department procedures, job duties, operational safety, and to support the goals of the company and not just the individual department, • Work to motivate all parts personnel to provide high levels of customer service, • Recommend solutions to customer needs, based on customer interests, • Maintains safe and secure environment by following safety and security standards and procedures, complying with codes, • Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check, • Updates job knowledge by participating in educational opportunities; reading about new products, • Maintain a system of inventory control and monitor accuracy, • Communicating goals daily, weekly, and monthly with Parts Department, • Foster cohesion between the parts department and other dealership departments, • Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Performs other duties assigned Knowledge, Skills, and Abilities: • Supervisory skills, • Mechanical aptitude and computer skills needed, • Must have knowledge of company and OEM products, • Ability to perform basic mathematics and calculate percentages, • Ability to read and understand parts catalogs, service manuals and schematics, • Ability to create customer orders, • Ability to listen and communicate with customers, employees, and co-workers, • Must have excellent verbal and written communication skills, • Certification of ability to operate a forklift is required Education and Experience: • A high school diploma and/or GED required. Combination of education, training or experience that provides the required knowledge, skill, and abilities, • Minimum of four years' experience in a Dealership Supervisory Responsibilities: • Responsibilities include, but are not Iimited to training employees; planning, assigning, and directing work; coaching and development; rewarding and disciplining employees; addressing complaints and resolving problems. Travel: • A valid driver's license is required Physical Requirements: • Employee is required to stand, walk, kneel, squat, crawl, bend, and twist, • Employee may have to climb and/or lift to and over 40 pounds, • Visual requirements are constant, • Mobility of walking, standing, and bending is frequent, • Dexterity, hearing, and talking requirements are constant, • Visual ability to observe employees in the workplace, analyze operations and detect situations of concern Work Environment: • This position is in the office, warehouse, and shop area, • Employee is exposed to dirt, dust, heat, cold, noise and vibration, fumes and odors, wetness, and humidity, and sometimes darkness, • Due to the nature of the environment, employee is exposed to potential mechanical, chemical, electrical and fire hazards Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as n