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  • Head Maitre d'
    Head Maitre d'
    6 hours ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Sales Associate
    Sales Associate
    15 days ago
    $21 hourly
    Full-time
    Manhattan, New York

    We are seeking a Sales Associate with a background in menswear and personalized selling, including custom, bespoke, or MTM experience. In this role, you will actively engage customers, identify their needs, and deliver tailored retail solutions. Your sales acumen and client-focused approach will play a critical role in driving revenue, enhancing the customer experience, and building lasting relationships. Responsibilities Greet customers warmly, assess their needs, and recommend appropriate retail products, financial services, and tailored menswear solutions. Deliver personalized styling guidance, including custom, bespoke, or MTM menswear consultations. Process sales transactions accurately using credit card processing systems Provide outstanding customer service by addressing questions, resolving issues, and offering knowledgeable product and service guidance. Educate clients on fit, fabric, and construction details to guide informed purchasing decisions Build and maintain strong client relationships through clienteling, follow-ups, and styling recommendations. Skills & Qualifications MUST have prior sales experience in luxury retail, menswear, or consignment. MUST be knowledgable of bespoke and made-to-measure (MTM) menswear, including fit and fabrics. Strong clienteling skills and ability to deliver a personalized customer experience. Eye for quality, garment condition, and brand/value recognition. Proficiency with POS systems and transaction accuracy. Excellent communication and attention to detail. Organized, adaptable, and comfortable in a fast-paced environment. Pay: $21.00 per hour Work Location: In person

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  • Office Coordinator
    Office Coordinator
    1 month ago
    $17 hourly
    Full-time
    Constable Hook, Bayonne

    Job Summary We are looking for a reliable, organized, and detail-oriented Kitchen & Bath Office Assistant to support our designer with the day-to-day preparation and coordination of kitchen and bath projects. This is primarily a behind-the-scenes support position. The ideal candidate will be comfortable working with numbers, measurements, pricing, documents, and computer systems. You will help prepare cabinet pricing, estimates, invoices, schedules, and project information while also handling basic incoming client calls and messages. Kitchen and bath experience is a plus, but training will be provided to the right candidate. Responsibilities • Read and understand basic kitchen layouts showing base and wall cabinets, • Price cabinets from multiple cabinet lines based on layouts and specifications, • Assist with calculating countertop square footage, • Prepare estimates and invoices, • Double-check pricing, measurements, and project information for accuracy, • Answer incoming phone calls professionally, • Take basic client information and the reason for their call so the designer can follow up, • Send and respond to emails as needed, • Manage daily schedules and appointments using Google Calendar, • Create, update, and organize documents using Google Docs, • Maintain organized project files and paperwork, • File documents and keep project information up to date, • Assist with communication and follow-ups with cabinet companies and vendors when needed, • Help keep the showroom and office organized, • Provide general administrative support to the designer This position does not require providing design advice or detailed project information to clients. The primary role is to support the designer and help keep projects organized and moving efficiently. Requirements • Strong attention to detail and accuracy, • Comfortable working with numbers, measurements, and pricing, • Excellent organizational and time-management skills, • Ability to multitask, prioritize responsibilities, and meet deadlines, • Ability to work efficiently in a fast-paced environment, • Strong teamwork and collaboration skills, • Professional, dependable, and responsible work ethic, • Excellent written and verbal communication skills, • Professional and courteous phone etiquette, • Comfortable using computers and learning new software, • Familiarity with Google Docs and Google Calendar, Quick books, • Ability to follow instructions and work independently when needed, • Positive attitude and willingness to learn, • Kitchen & bath, cabinetry, construction, estimating, or office experience is a plus, but not required Why Join Us? This is a great opportunity for someone who wants to learn the kitchen and bath industry, develop valuable estimating and project coordination skills, and grow with the company. Pay: From $17.00 per hour Application Question(s): • what other languages can you speak?, • Willing to work Saturdays ?, • Are you comfortable working with numbers, measurements and pricing? Work Location: In person

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