Rental & Lease Manager- Boise, ID
5 days ago
Boise
Job DescriptionDescription: Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Rental & Lease Manager for its facility in Boise, Idaho. Must have good communication skills. Wages are $50,000 - $60,000 plus commissions. Experience in Heavy Duty Business and CDL is a plus. Travel to other locations is required once a quarter. Our Excellent Benefits Package Include: · Medical Insurance · Dental Insurance · Vision Insurance · Supplemental Insurance Benefits Offered through AFLAC- Accident, Critical Illness, and Hospital Indemnity. · Retirement - 401K with Company Match · Paid Life Insurance & Short Term Disability Insurance · Supplemental Life Insurance · Paid Time Off (Vacation) · Paid Company Holidays Our Company Culture: · Company and Employee Events · Annual Chili Cookoff & Holiday Party Please apply on our website at under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: . SUMMARY Oversees the dealership leasing & rental operation, prepares vehicles for lease and rental, and develops and implements lease and rental plans. ESSENTIAL DUTIES · Satisfies the transportation needs of new-vehicle purchasers. · Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. · Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. · Explains fully product performance, application, and benefits to prospects. · Describes all optional equipment available for customer purchase. · Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. · Utilizes dealership sales control and follow-up system. · Exhibits high level of commitment to customer satisfaction. · Knows and understands the federal, state, and local laws which govern retail sales. · Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. · Attends product and sales training courses as requested by sales manager. · Keeps abreast of new products, features, accessories, etc., and their benefits to customers. · Knows and understands equity and values, and is able to explain depreciation to the customer. · Ensures that the sales manager has an opportunity to meet each customer. · Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.). · Writes complete sales orders and process paperwork in accordance with established dealership policies. · Prepares sold vehicles for customer delivery prior to customer arrival. · Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. · Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. · Schedules first service appointment. · Follows up on all post delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met. · Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. · Maintains a prospect development system. · Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. · Attends sales meetings. · Maintains professional appearance. · Other duties may be assigned. Requirements: Education & Experience • Associate’s or Bachelor’s degree in Business, Transportation, Fleet Management, or related field preferred, • 3–5 years of experience in:, • Commercial truck rental and leasing, or, • Fleet management, or, • Truck dealership operations with leasing/rental exposure, • Supervisory or management experience strongly preferred, • Experience working with commercial customers (fleet, owner-operators, corporate accounts)Industry & Technical Knowledge, • Strong understanding of:, • Class 6–8 truck specifications and applications, • Preventive maintenance standards and DOT compliance basics, • Leasing structures (short-term, long-term, full-service leases), • Rental agreements, damage recovery, mileage billing, and usage charges, • Familiarity with:, • Fleet utilization metrics, • Asset lifecycle management, • Residual values and depreciation concepts, • Knowledge of FMCSA and DOT regulations impacting rental/lease vehiclesCore Skills & Competencies, • Excellent customer relationship management and negotiation skills, • Strong organizational and time-management abilities, • Proficient in:, • Dealer Management Systems (DMS), • Fleet or rental management software, • Microsoft Office (Excel proficiency required), • Financial and analytical skills:, • Budgeting and forecasting, • P&L responsibility, • Pricing analysis and profitability tracking, • Ability to prioritize safety, compliance, and uptimeLeadership & Management Abilities, • Ability to lead and develop rental/lease staff, dispatchers, or coordinators, • Experience coordinating with:, • Service department, • Sales department, • Parts department, • Ability to enforce policies and procedures consistently, • Strong decision-making skills in fast-paced operational environmentsCustomer & Sales Responsibilities, • Develop and maintain relationships with key commercial accounts, • Identify and pursue new rental and leasing opportunities, • Coordinate truck availability, turn-ins, extensions, and replacements, • Negotiate lease terms and resolve customer issues professionally, • Maintain high customer satisfaction and retention ratesOperational Responsibilities, • Oversee daily rental and lease operations, • Ensure fleet readiness, cleanliness, and compliance, • Monitor vehicle utilization, downtime, and maintenance schedules, • Manage damage claims, insurance coordination, and vehicle inspections, • Ensure accurate billing, contracts, and documentationPhysical & Work Requirements, • Ability to work in a dealership and shop environment, • Occasional lifting, bending, or walking on shop floors and yards, • Valid driver’s license; CDL preferred or ability to obtain, • Flexible schedule, including occasional early mornings or extended hoursPreferred Qualifications (Nice to Have), • CDL Class A or B, • Experience with national leasing providers (PacLease, Idealease, Penske, Ryder, etc.), • Experience managing both rental and lease portfolios, • Familiarity with used truck remarketing