Concierge and Barista
hace 24 días
Boise
Job Description Position Title: Concierge and Barista Employment Type: Full-Time Company Overview: PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants. Key Responsibilities • Manage the front desk and cleanliness of the front lobby., • Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests., • Monitor security cameras, walk property, and adhere to all security protocols., • Maintain situational awareness to identify suspicious activity, safety hazards and security concerns., • Enforce access control and visitor management., • Assist in planning and attending Resident events., • Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed., • Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company., • Promote positive and proactive resident relations by working to make the living experience the highest quality., • Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents., • Receive, log and distribute packages for residents., • Other duties as assigned. Qualifications ● A high school education or equivalent is required. A college degree or equivalent is preferred. ● Working knowledge of Word, Excel as well as Internet Explorer. ● Excellent interpersonal, motivational, writing, management and leadership skills ● Outgoing, friendly personality ● Good organizational skills, follow-up and follow through ● Marketing and budgeting experience ● Ability to handle multiple tasks at one time ● Exceptional communication, customer service and people ● Self-motivated; can work independently Detail-oriented ● Hotel, hospitality or other service experience a plus Benefits: • Competitive salary and performance-based bonuses., • Comprehensive medical benefits package., • Retirement savings plan with company match. Early morning and late evening