Dr. Alexis Phillips Kids Dentist
Dental Front Desk Associate
29 days ago
Boise
Job Description The Opportunity: We're seeking a full-time Front Desk Associate to join our collaborative, patient-focused team at Dr. Alexis Phillips Kid's Dentist. Our ideal hire is self motivated, personable and focused on delivering an exceptional patient experience. What We Offer: • Monday-Thursday schedule, • $23-$25/hour, dependent of level of experience, • Paid Time off (after 1 year), • Holiday Pay (after 30 days), • End to end patient management as the face of our practice, • Greet patients warmly and provide a welcoming atmosphere upon arrival., • Register new patients, collect necessary information, and update existing patient records accurately., • Schedule and confirm patient appointments using our practice management software., • Answer phone calls, respond to inquiries, and provide information about our dental services., • Provide Treatment Coordination backup as needed, • Verify insurance coverage and assist patients in understanding their benefits., • Handle patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts., • Maintain a tidy and organized front desk area, ensuring cleanliness and a professional appearance., • Assist with administrative tasks, such as filing, photocopying, and scanning documents., • Collaborate with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues., • Follow HIPAA guidelines and maintain patient confidentiality at all times., • 3+ years of dental experience in front office operations, required, • Positive and upbeat personality, • Able to provide coverage at both Boise and Eagle offices, • Reliable with minimal call outs, • Proficient in Open Dental software, preferred, • Treatment Coordination experience, a plus, • High school diploma or equivalent required; additional education in office administration or related field, a plus, • Proven experience as a front desk receptionist or in a similar customer service role, • Excellent verbal and written communication skills, with a professional and friendly phone etiquette, • Strong organizational skills and attention to detail, • Knowledge of dental terminology and procedures, • Ability to multitask and prioritize tasks in a fast-paced environment, • Strong problem-solving skills and the ability to remain calm and composed under pressure, • Proficiency in using standard office equipment, such as computers, printers, and fax machines We are an equal opportunity employer EOE