Administrative & Engagement Coordinator - Fisher's Technology
3 days ago
Boise
Job Description About the Company At Fisher's Technology a Loffler Company, our mission is straightforward: to cultivate exceptional satisfaction among both our customers and our team members. This commitment has guided our Fisher's organization since 1936 and has contributed to our recognition as one of the Best Places to Work for 18 consecutive years. We provide comprehensive business technology solutions, including managed IT services, cybersecurity, managed print services, workflow automation, business telephony, and physical security systems. Fisher's Technology is proud to be part of Loffler Companies, together forming one of the nation's largest independent business technology providers, with operations spanning across the mountain west to Midwest. This partnership unites our trusted local relationships and people-centered cultures with expanded resources and additional expertise, enabling us to better serve both our employees and our clients. Learn more about Fisher's Technology and Loffler Companies Inc. by visiting our sites. For those seeking more than employment, an organization that fosters professional growth, encourages meaningful contribution, and values a collaborative, engaged workplace culture, we invite you to connect with us. Position Summary Our team is seeking a highly organized, proactive, and people-focused Administrative & Engagement Coordinator to support daily office operations, employee engagement, internal communications, and administrative coordination at our Boise Intermountain headquarters. This role creates a welcoming, organized, and engaging workplace for employees, customers, and visitors. From front-desk coverage and office operations to company communications, employee events, and corporate projects, this individual helps keep our workplace running smoothly and our teams connected. Reporting to the Corporate Administrative Manager, the ideal candidate is detail-oriented, professional, resourceful, and comfortable balancing multiple priorities. We're looking for someone who takes initiative, communicates confidently, enjoys working with people, and brings fresh ideas to improve the employee and customer experience at Fisher's. Lobby, Guest & Customer Support • Serve as the primary front-desk representative at Fisher's Intermountain headquarters in Boise, providing consistent coverage during standard business hours., • Greet and assist employees, customers, vendors, and visitors, ensuring a welcoming and professional experience., • Manage incoming phone calls, general inquiries, customer supply order pick-ups, and visitor needs, routing requests appropriately., • Maintain an organized, professional, and customer-friendly lobby and reception environment., • Coordinate with the Corporate Administrative Manager to arrange approved backup coverage for meetings, events, time off, or other assigned responsibilities., • Balance front-desk coverage with daily administrative tasks, office operations, and employee engagement coordination., • Support meeting preparation, guest hospitality, and onsite customer visits. Office Operations & Facilities Support • Support daily facilities operations at Fisher's Intermountain headquarters in Boise, helping maintain a safe, organized, and welcoming workplace., • Manage daily office opening and closing procedures, following workplace readiness and security protocols., • Monitor office supply inventory, coordinate ordering, and maintain breakroom and shared workplace supplies., • Assist the Corporate Administrative Manager with facility maintenance requests, repairs, and routine service needs., • Communicate with approved vendors and service providers to coordinate scheduling, access, and follow-up on assigned facility requests., • Monitor and report workplace maintenance concerns, equipment issues, and general facility needs., • Assist with office moves, workspace setup, furniture coordination, and facility-related projects as assigned., • Support readiness of the Boise Tech Center, conference rooms, and common areas. Administrative & Corporate Support • Provide general administrative support for corporate operations, leadership initiatives, and cross-departmental needs., • Assist with scheduling, meeting preparation, document organization, and administrative correspondence., • Support invoice coding, expense documentation, and purchasing coordination for management review and approval., • Maintain accurate internal records, documents, and administrative resources., • Coordinate employee travel arrangements and logistical needs as assigned., • Assist the Corporate Administrative Manager with additional administrative responsibilities and special assignments as needed. Employee Engagement & Company Events • Coordinate Boise employee engagement initiatives, recognition programs, and workplace culture activities., • Manage logistics, planning, and execution of monthly employee food trucks, employee celebrations, and internal gatherings., • Support summer and holiday parties, company kickoff events, and other employee engagement programs., • Assist with quarterly team meetings and the Annual Team Meeting, including scheduling, materials, logistics, and execution., • Partner with the Corporate Administrative Manager on company-wide engagement initiatives and employee experience improvements., • Proactively recommend ideas that encourage employee connection, participation, and a positive workplace culture. Communications & Inbox Management • Monitor and manage the general Fisher's information inbox, ensuring timely responses and proper routing of inquiries., • Coordinate and distribute internal company announcements, employee updates, event reminders, and workplace communications., • Coordinate and distribute the monthly internal employee newsletter, including gathering departmental updates, organizing content, and ensuring timely delivery., • Manage Happy Customer Alerts and help share customer recognition and positive feedback internally., • Support accurate, consistent, and timely messaging across departments., • Collaborate with internal teams to gather information and keep employees informed and engaged. Project Coordination Support • Assist the Corporate Administrative Manager with planning, coordination, and execution of assigned corporate projects and initiatives., • Support project timelines, task tracking, scheduling, documentation, and follow-up to keep deliverables on track., • Coordinate with departments, vendors, and stakeholders to gather information, communicate updates, and support project needs., • Take ownership of assigned project tasks, proactively identifying next steps, challenges, and improvement opportunities., • Provide regular status updates and escalate decisions or concerns requiring management involvement or approval. Sales & Customer Coordination • Assist with incoming tip lead coordination and routing to appropriate sales representatives., • Support internal communication and scheduling for customer lunch demonstrations and sales-related events., • Provide administrative and logistical support for sales blitzes and customer engagement initiatives., • Coordinate internal customer print job requests and assist with tracking and fulfillment., • Support employee and community engagement programs, including Humble Pies/Humble Crumble initiatives., • Collaborate with Sales and other departments to support a positive customer experience. Required Qualifications • 2+ years of experience in administrative support, office coordination, customer service, or related roles., • Strong organizational and time management skills, attention to detail, and ability to balance multiple priorities., • Professional, confident verbal and written communication skills., • Strong interpersonal skills and a welcoming, customer-service-focused mindset., • Ability to take ownership of assigned tasks and projects, manage priorities, and follow through with appropriate management guidance., • Proactive, resourceful, and solutions-oriented approach; ability to identify needs and take initiative., • Sound judgment, confidentiality, and awareness of when management approval or involvement is needed., • Comfort collaborating with employees, leadership, vendors, and customers across departments., • Proficiency in Microsoft 365, including Outlook, Teams, Word, and basic Excel., • Ability to maintain consistent front-desk coverage while managing administrative and coordination responsibilities. Preferred Qualifications • Experience coordinating employee engagement initiatives, workplace culture programs, or corporate events., • Experience supporting corporate administration, office operations, or facilities coordination., • Experience managing shared inboxes, internal announcements, employee newsletters, or company-wide communications., • Intermediate Microsoft Excel skills, including spreadsheets, data organization, formulas, and basic reporting., • Experience using Canva for internal communications, event materials, presentations, or basic visual content., • Familiarity with CRM systems, project management platforms, or administrative tracking tools., • Experience with vendor coordination, invoice coding, expense tracking, or office purchasing., • Experience coordinating multiple projects, managing timelines, and following through with limited supervision. Why Work for Us? • Top Workplace, • Career Advancement, • Employer Paid Life Insurance and Disability, • Paid Time Off, Paid Sick Time, Volunteer Time, Holidays, Bereavement, and Parental Leave, • Benefits Package including FSA, Medical, Dental, and Vision, • 401K with Employer Match, • Tuition Reimbursement Loffler Core Values What Defines our Culture. • Positive attitude: Be part of the solution. Put extra effort in all you do. Everything you do matters. Be a team player., • Integrity: Deliver on commitments. Do what is right. Live the mission. Be honest., • Innovation: Welcome new ideas. Work smarter. Be a visionary., • Customer first focus: Delight our clients. Bring value every day. Exceed expectations. Always do a good job., • Professionalism: Commit to excellence. Learn and improve. Looks and words matter. Best in industry; field expert., • Drive for results: Performance-orientated. Hard-working. Refuse to lose. Be accountable. Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.