Client Care Coordinator - Cal AIM
24 days ago
Irvine
Job DescriptionJob Description Client Care Coordinator Benefits • Compensation: $24 - $29/hr (Negotiable), • Type: Full-Time, • Location: ON-SITE, • Schedule: Monday - Friday, 8am–5pm, Sun–Thurs, or Tues–Sat, • On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends, • Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings, • Generous PTO Plan (15 Days) and encouragement to USE IT!, • 6 holidays, • 5 sick days, • Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth., • Open Doors, Open Minds: Transparent leadership that listens and values your voice., • Work-Life Bliss: Team outings, company events, and a commitment to putting you first. Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability. The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. Client Care Coordinator Requirements: EDUCATION AND EXPERIENCE • High school diploma or equivalent, • 1–2 years experience in home care, healthcare coordination, or client services, • Strong organizational and communication skills, • Ability to manage multiple priorities in a fast-paced environment, • Serve as a primary point of contact for scheduling clients and families, • Support client care continuity following start of care, • Ensure accurate collection and entry of client information in AlayaCare, • Coordinate caregiver placement, scheduling, and coverage needs, • Monitor ongoing client satisfaction and address service issues, • Maintain accurate documentation, authorizations, and compliance requirements, • Collaborate with Intake, Scheduling, Billing, and Operations teams Additional Information All your information will be kept confidential according to EEO guidelines.