Senior Vice President of Clinical Services
hace 5 días
Manhattan
Senior Vice President for Clinical Services Location: New York, NY (Hybrid) Schedule: Monday–Friday, 9am–5pm (35 hours/week, no weekends; occasional after-hours calls) Employment Type: Full-Time A leading NYC behavioral health organization is seeking an experienced LCSW with both clinical and management expertise to serve as the Senior Vice President for Clinical Services. This leader will oversee the operations of a NYS Article 31 Mental Health Clinic (MHOTRS), providing strategic, administrative, and clinical oversight to ensure high-quality care, regulatory compliance, and strong staff performance. This is a hybrid role—onsite to start, then transitioning to 2 days onsite / 3 days remote. About the Role The Senior VP for Clinical Services leads all aspects of clinical operations, compliance, documentation standards, productivity, and program quality. This role directly supervises 7 staff members and an Assistant Director, while also partnering closely with the Intake, Billing, and Medical teams. The SVP ensures the clinic delivers effective in-person and telehealth services and maintains adherence to OMH, DOHMH, Medicare, Medicaid, and Article 31 regulations. Key Responsibilities Administrative Oversight • Monitor productivity for all clinic staff according to billable hour standards, • Ensure documentation and clinic activity meet OMH 599, Medicare, Medicaid, and payer regulations, • Prepare materials for site audits and act as primary liaison during reviews, • Address client concerns and administrative issues with a strong customer service mindset, • Develop staffing plans, coverage schedules, and ensure on-site director availability, • Oversee or facilitate clinic meetings, mid-week huddles, and biweekly clinical consultation hours, • Participate in shared rotation for after-hours/emergency phone coverage Clinical Leadership & Supervision • Set standards for clinical practice and evidence-based treatment modalities, • Provide formal and ad hoc supervision to LMSW/LCSW social workers, • Provide supervision and support to the Clinic Operations Coordinator, • Partner with the Chief Program Officer to support MDs and NPPs, • Ensure the clinic maintains high-quality, person-centered care across all modalities Required Qualifications • Current NYS LCSW, • At least 5 years of supervisory experience in a behavioral health setting, • Strong clinical background and experience supervising clinicians, • Experience with documentation oversight, audits, compliance, and performance management, • Expertise in Electronic Health Records, including training and coaching staff, • Ability to lead within a complex administrative environment, • Collaborative communication style with the ability to support cross-disciplinary teams, • Must have prior management experience, including performance evaluations and accountability Preferred Qualifications • Leadership experience at the Assistant Director, Director, or Senior Clinical Supervisor level, • Experience working with geriatric or diverse behavioral health populations, • Strong leadership presence and comfort managing multiple moving parts Work Environment & Additional Details • Business professional dress code, • Hybrid schedule after initial onsite on-boarding, • Three-stage interview process, • Organization provides equipment and support for hybrid work, • Strong internal support from the Chief Program Officer and clinical leadership teams, • This role is open due to the previous leader stepping away from management responsibilities Why This Role Stands Out • High-impact leadership role with broad clinical and operational influence, • Stable schedule with no weekends, • Hybrid flexibility after initial on-boarding, • Opportunity to lead a respected Article 31 program with a committed clinical team, • Strong collaboration with intake, billing, administrative, and medical departments