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Sales Engineering Support Specialist Location: Hybrid -Kansas City, MO (inoffice with occasional local travel) About the Role The Sales Engineering Support Specialist provides critical operational, administrative, and technical support to Sales Engineers across assigned markets or customer verticals. This role enables Sales Engineers to focus on customer engagement and solution design by managing documentation, coordinating pre and postsales activities, and ensuring data accuracy across multiple systems. Based in Kansas City, this position works closely with multiple Sales Engineers each day and plays a key role in supporting customer satisfaction, operational efficiency, and sales execution. What You'll Do Sales Engineering & Technical Support • Participate in internal technical and product training and complete required certifications on schedule, • Build working knowledge of Segra's solutions portfolio, including Connectivity, Cybersecurity, Voice, Colocation, and Cloud offerings, • Prepare accurate, professional technical documentation such as:, • Network and topology diagrams (Visio), • Fiber routes, KMZ files, maps, and geocoding, • Project summaries and statements of work, • Review RFPs to identify technical requirements and assist with compliant solution responses, • Validate customer locations and serviceability (OnNet / NearNet), • Support CRM activities including new installs, upgrades, renewals, MACDs, and change orders, • Manage Sales Engineering task queues (Type II / Type III requests), • Track action items, assist with escalations, and support timely issue resolution, • Attend customer meetings with Sales Engineers and occasionally lead discovery calls, • Support pre and postmeeting coordination, documentation, and followups, • Follow company and organizational standards to ensure consistency and compliance, • Demonstrate reliability, strong followthrough, and attention to detail, • Maintain consistent office presence and availability to stakeholders, • Embrace coaching, feedback, and continuous learning, • Contribute positively through collaboration, responsiveness, and professionalism, • Perform additional duties as assigned What We're Looking For • Education - Bachelor's degree in Business, Information Technology, MIS, Telecommunications, Engineering, or equivalent relevant experience, • Experience -, • 1+ year of experience in telecommunications or a related technology field, • Basic working knowledge of one or more of the following:, • Fiber optic network design, • Metro Ethernet or transport delivery, • IPbased services, • Cloud environments (private or public), • Network security, SDWAN, or voice solutions (Hosted PBX, SIP, PRI), • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio), • Strong organizational, analytical, and multitasking skills, • Clear written and verbal communication abilities, • High attention to detail and accountability, • Adaptable, coachable, and eager to grow professionally Benefits Overview Segra offers a comprehensive benefits package to full-time employees, including: Medical, dental, and vision insurance Life insurance 401(k) with company match and immediate vesting Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Tuition and gym reimbursements Vacation/PTO, paid holidays, and floating holidays Volunteer days and parental leave Legal, accidental, hospital indemnity, identity theft, and pet insurance About Segra Segra is one of the largest independent fiber network companies in the nation, delivering state-of-the-art communication solutions backed by always-on customer service. Our future-forward infrastructure supports advanced IP, Ethernet, dark fiber architectures, data centers, and technology solutions including hosted voice, security, and cloud services. We put customers at the center of everything we do and invest in the communities we serve by hiring locally and continuously upgrading our network. Segra employs over 1,200 people, supports more than 500,000 on-net and near-net buildings, and operates over 44,000 fiber-route miles. Our Commitment to Equality Segra is an equal opportunity employer and prohibits discrimination of any kind. Employment decisions are made without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any other non-merit-based factor. SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process. NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

Job Description Overview The Bilingual Cashier is to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic housekeeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values., • Perform cashiering tasks accurately and efficiently., • Keep work area neat, clean, and organized., • Be knowledgeable about CBC policies and procedures., • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at the time of sale., • Help stock merchandise and straighten the store as needed., • Suggest possible add-on purchases to the customer and promote store specials., • Report to work promptly, neatly groomed, and appropriately attired., • Be security conscious at all times., • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory)., • Keep updated on sale promotions (items/prices/etc.)., • Practice inventory control on boots., • Check for boot mis-mates., • Follow the company policy on all commission sales; validate all sales tickets., • Perform all other miscellaneous duties as assigned., • Job requires associate to raise or lower objects from one level to another regularly during shift., • Fluency in both English and Spanish is required., • Ability to comprehend basic instructions., • Ability to interpret documents., • Ability to understand the meanings of words and effectively respond., • Ability to analyze information and write reports., • Associate must be able to stay alert during work hours assigned. Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job DescriptionIT Applications SpecialistLocation: Kansas City, MO (Onsite) Duration: 12+ month contract, with potential for conversion to permanent Background Check and Drug Screen Required if selected Work Eligibility: W2 ContractJob DescriptionThe IT Applications Specialist is responsible for resolving a wide range of internal customer issues related to engineering and design applications. These issues may come through phone, chat, email, web, and other internal support channels. This role supports internal teams across multiple offices nationwide.Responsibilities • Answer incoming calls, emails, and chat sessions from internal clients and document critical issues., • Troubleshoot and resolve issues related to engineering and design applications., • Develop and maintain internal knowledge base articles., • Assist internal process owners in improving IT processes., • Maintain ongoing understanding of internal business workflows., • Conduct followup communication to ensure issue resolution., • Communicate progress and document steps taken to resolve customer issues., • Escalate unresolved issues to appropriate internal teams as needed., • Research, verify, and document product defects; create internal ticketing entries., • Stay informed on updates and improvements to AECindustry software., • Deploy specialized engineering applications for internal business units., • Participate in application testing and provide structured feedback., • Evaluate new specialized technologies for internal use., • Analyze recurring issues to identify trends, root causes, and corrective actions., • Manage and prioritize backlog of support issues., • Participate in product BETA programs., • Provide feedback on requested enhancements and features., • Monitor system performance and identify potential issues., • Attend relevant user groups and industry technology events., • Build and maintain relationships with vendor support teams., • Identify opportunities for new internal IT services or process improvements., • Manage specialized application licenses., • Participate in vendorled professional service engagements., • Deliver internal training and presentations., • Support hardware benchmarking criteria for engineering and architectural workloads., • Perform other duties as assigned and comply with internal policies and procedures.Requirements, • 4+ years of experience troubleshooting and supporting engineering/design applications., • Strong knowledge of Autodesk, Bentley, Hexagon, ESRI, Revit, or similar software suites., • Strong customer service skills with proven troubleshooting and analytical abilities., • Excellent written and verbal communication skills., • Ability to evaluate technical issues, consider alternatives, and guide users to solutions., • Professional, customerfocused communication skills., • Strong organization and prioritization skills., • Ability to work independently and manage multiple tasks simultaneously., • Proficiency with Microsoft Office.

Job Description Overview Cashiers are to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of the Cavender’s Boot City cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean, and must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, and all basic house-keeping needs. Duties and Responsibilities • Support the “Cavender’s Culture” and drive our Mission, Vision, and Values, • Perform cashiering tasks accurately and efficiently, • Keep work area neat, clean, and organized, • Be knowledgeable about CBC policies and procedures, • Be knowledgeable of all CBC cashiering transactions:, • Cash Sales, • Check Sales, • Non-taxable sales, • Credit Cards, • Voids, • Exchanges, • Enter all sales and monies in register at time of sale, • Help stock merchandise and straighten store as needed, • Suggest possible add-on purchases to the customer and promote store specials, • Report to work promptly, neatly groomed, and appropriately attired, • Be security conscious at all times, • Provide knowledgeable responses to phone inquiries (e.g. sales, promotions, store location, price, and inventory), • Keep updated on sale promotions (items/prices/etc.), • Practice inventory control on boots, • Check for boot mis-mates, • Follow the company policy on all commission sales; validate all sales tickets, • Perform all other miscellaneous duties as assigned, • Job requires associate to raise or lower objects from one level to another regularly during shift, • Ability to comprehend basic instructions, • Ability to interpret documents, • Ability to apply abstract principles to a wide range of complex tasks, • Ability to understand the meanings of words and effectively respond, • Ability to analyze information and write reports, • Associate must be able to read English., • Associate must be able to understand English, • Associate must be able to stay alert during work hours assigned Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Job DescriptionSenior IT Applications SpecialistLocation: Kansas City, MO (Onsite) Duration: 12+ Month Contract (with potential conversion to permanent) Work Schedule: Monday–Friday, 40 hours/week Screening Requirements: Background check & drug screen required if selected Benefits Offered: Medical, dental, vision, etc.Job DescriptionA Brief OverviewThe Senior IT Applications Specialist operates, maintains, and deploys software technology and tools throughout the organization. This role leads operational initiatives driven by business needs and budget considerations and supports teams across multiple offices and practice areas.What You Will Do • Plan operations and maintenance for Architecture, Engineering, and Construction (AEC) applications, infrastructure, and data., • Deploy and support AEC tools such as Autodesk, Bentley Systems, Hexagon, ESRI, and other applications as required., • Lead administration and automation routines related to product operations (e.g., permissions, metadata, provisioning)., • Apply deep technical knowledge to complex issues and identify efficiencies that improve project execution., • Coordinate with IT groups and internal stakeholders to ensure software and technology support optimized workflows and data management., • Build strong internal customer relationships and identify new operational support opportunities., • Troubleshoot major issues and escalations reported by internal users or junior applications staff., • Escalate unresolved issues to software vendors as necessary., • Develop and document software application test plans., • Analyze recurring issues to determine root cause, recommend corrective action, and identify preventive solutions., • Track trends in customer issues and propose improvements to reduce repeat problems., • Stay informed on updates and product changes relevant to AEC software solutions., • Create system architecture diagrams for critical systems., • Train, mentor, and support junior team members., • Maintain QA/QC oversight for incident ticket workflows.Requirements, • Bachelor’s degree in Computer Science, MIS, CAD, Engineering, or related field OR equivalent experience., • 8+ years of professional experience troubleshooting and supporting design/engineering applications., • Expert-level proficiency with Autodesk, Bentley, Hexagon, ESRI, or comparable engineering software suites., • Exceptional troubleshooting, analytical, and customer service skills., • Outstanding written and verbal communication ability., • Ability to understand customer concerns, evaluate alternatives, and provide effective guidance., • Professional demeanor and communication style that enhances enduser experience., • Proven success building strong internal and external working relationships., • Strong organizational and prioritization skills; able to support multiple customers simultaneously., • Ability to work independently and manage multiple deadlines., • Expert-level proficiency with Microsoft Office products.

Leveraging AI-driven automation, data analytics, and platform-agnostic systems, we create high-performing, future-ready environments that reduce cost, improve efficiency, and enable mission success.

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