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Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need

We’re looking for an enthusiastic and dependable Cashier to join our team at Brooklyn Chckn & Lbstr. As the face of our fast-casual restaurant, you will provide top-notch customer service, handle transactions efficiently, and help create a welcoming dining experience for our guests. If you’re friendly, reliable, and enjoy a fast-paced work environment, we’d love to hear from you! Key Responsibilities: • Greet and Interact with Guests: Welcome customers with a friendly attitude, answer questions about the menu, and provide guidance on ordering options. • Accurate Cash Handling: Process orders and payments (cash, credit, and digital payments) accurately and efficiently, ensuring every transaction is recorded correctly. • Order Management: Communicate orders clearly to kitchen staff and manage orders to ensure accuracy and timeliness. • Customer Service: Resolve guest inquiries or issues with a positive attitude and escalate to management when needed. • Maintain Cleanliness: Keep the front counter, beverage stations, and dining areas clean, organized, and stocked. • Follow Health & Safety Standards: Comply with all food safety, sanitation, and hygiene requirements. • Assist with Additional Tasks: Support other team members during busy periods with tasks such as food prep, stocking supplies, or clearing tables as needed. Qualifications: • Previous Experience: Experience in a customer-facing role, preferably in food service, is a plus but not required. • Strong Communication Skills: Ability to interact positively with guests and team members. • Math & Cash Handling Skills: Basic math skills for handling money and processing payments accurately. • Dependability: Reliable and punctual with a strong work ethic. • Ability to Work in a Fast-Paced Environment: Comfort with working on your feet and multitasking during peak hours. • Team Player: Willingness to help others and contribute to a positive team environment. Why Join Us? • Competitive Pay • Flexible Scheduling Options • Employee Discounts on Meals • Opportunities for Growth and Advancement • Supportive and Fun Work Environment

Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Job ID: 557036BR City: BROOKLYN State: New York It would be even better if you also had... : • High school diploma or equivalent • Sales/marketing experience 1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee. What you'll bring to the team... : • Answer phones and greet clients in a personalized, friendly, and inviting manner • Match clients with the best-suited tax professional for their needs • Schedule clients how they would like to be scheduled • Help to ensure all clients needs have been met during service both in person, over the phone or virtually • Maintain office cleanliness and organization of resources with team members • Other duties as assigned Your Expertise: • Experience working in a fast-paced environment • Previous experience in a customer service environment • Ability to multi-task • Strong organizational and time-management skills • Computer proficient with the ability to use Microsoft Office Posting Title: Receptionist - Franchise Location Pay Range Minimum: 16 Pay Range Maximum: 18 Pay Range Information: The following information has been provided by the franchisee operating the franchise office that has posted this position, and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchise