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Job Description Engineer I/II/III Here at Entre Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day. The Position: The Systems Engineer is a strategic technical position within Entre. This position is responsible for maintaining the design and integrity of customer’s IT systems, coordinating complex projects, and implementing IT solutions. Your daily duties will be assisting the service desk, handling escalation tickets and working on multiple small to medium IT projects. If you have a passion for customer service, enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the details, then we have the position for you! Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. Typically requires a high school diploma. Typically reports to Supervisor or Manager. A02-Intermediate-Senior: Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 3-7+ Years of related experience. Technical Requirements: -3-7+ years helpdesk/field-onsite technical support experience providing complete network to end point support services to small and medium sized businesses -Demonstrated understanding of data integrity, standard backup practices, and associated hardware/software solutions. Experience with Veeam and Acronis backups preferred -Windows Server (2008-2019) administration including spin-up, roll-out and management including but not limited to Active Directory, GPOs, Trusts, Print Servers, Application Servers, etc. -Build & maintain virtual environments such as Hyper-V, VMware, Veeam & Azure -Workstation operating systems e.g., MAC, Windows 7 and later -Workstation productivity/operations application administration e.g., Microsoft Office, QuickBooks, etc. -Network Security – Router/Firewall experience i.e. Cisco & Sophos firewalls & wireless environments -Cloud Environment management e.g., AWS, Azure, etc. -Enterprise email systems e.g., Microsoft Exchange, Google Suite, etc. -Office 365 deployment and security Core Competencies/Skills: -Customer Service -Firewall Administration -Network Support -Network Troubleshooting -Server Administration -Server Virtualization -Solution Management -Technical Project Management -Telephone Skills/Etiquette -Wireless Network Management -Office 365 -Customer Support -Inquiry Research/Response -Issue Resolution -Problem Analysis -Software Installation -Software Troubleshooting -Solution Delivery -Systems Troubleshooting -IT Help Desk Software -Remote Support Software Job Responsibilities: -Provide both reactive and proactive support of desktop, server, and network issues for our clients. -Daily and accurate time entry accounting for at least 7.5 hours in the form of service ticket notes -Monthly billing should be at least 80% or more of a typical month of about 160 hours available. -Focused on lowering average response time and resolution times -Desire and enthusiasm for working primarily workstation tickets/issues daily, yet with the skill and experience to also troubleshoot and resolve Windows server, network switch and router tickets -Provide a high level of customer service with a positive attitude at all times -Work proactive and reactive issues (Client submitted or monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA’s) -Pay close attention to detail while performing technically detailed tasks -Deals effectively with stressful situations focusing on the best outcome for the Client -Experience in a professional and consultative approach to your interaction with our external customers (i.e., honest, trustworthy, objective, competent) -Great communication skills—both verbal and written at a consulting level -Has a willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members -Articulate technical information clearly and simply to non-technical people -Assist or the ability to implement multiple small to large projects and act as the lead project engineer -Assist or step in as lead in customer on and off boarding's when required -Lead managed service offerings and cross train on other offerings as assigned -Self-motivated and is self-directed with the ability to work with minimal direction -Mentors new Engineers -Any other assigned duties Miscellaneous Requirements: -Will be required to document time on an hourly basis as assigned work is completed -Must be available for on call approximately one week every three months -Must be available occasionally on nights and weekends to perform off-hour maintenance and projects -Enter all work as service tickets into ConnectWise -Highly organized, self-motivated, and self-directed -Managed Services Platform experience a plus -Ability to create knowledge base articles and update customer documentation in IT Glue -Ability to lift 50+ pounds -Must be willing to travel for client onsite visits, some overnight stays will be required -Must have a valid driver’s license, insurance and reliable transportation -Legal authorization to work in the U.S. Experience: -Desktop Support: 3-7 years (Required) -Customer Service: 3-7 years (Required) -Windows Server support: 2-7 years (Required) -Firewall and Network Support: 1-7 years (Preferred) -MSP (Managed Services Provider) Experience: 2-7 years (Preferred) -Technical support in a production IT environment(s), preferably in multi-site environments: 4-7 years (Preferred) -Mac, ConnectWise, NinjaOne, Automate/ScreenConnect, Sophos, Unifi, experience a plus -Managerial: Training-Knowledge (Partial), Evaluation (Partial), Supervision (Partial) & Process- Policies (Partial)

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management), • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • MUST have worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management), • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • MUST have worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA

$100 - $230/hourpayPython3JAVARustAlgorithmsBasics C++Typescriptbug fixingfeature implementationcodebase refactoringperformance optimizationmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Senior Software Engineer Job Type: Contractor (~15 hrs a week) Location: Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. We are seeking strong Software Engineers to join our customer's team with expertise in Python3, Java, Rust, Go, C++, or TypeScript. This is a unique opportunity to directly impact the next generation of AI by leveraging your advanced engineering skills in a dynamic, remote setting. As an expert you will be creating Reinforcement Learning Environments which test and AI model’s ability to solve complex software engineering problems related to fixing code, creating features, refactoring code and optimizing performance. You will be tasked with creating a reproducible environment and golden reference solution for the problem. Required Skills and Qualifications: • Proficiency in Python3, Java, Rust, or TypeScript, with additional experience in C++ or Go considered a strong asset., • Deep understanding of algorithms, data structures, and performance tuning., • Demonstrated experience in debugging complex software issues and delivering maintainable solutions., • Strong background in feature development and codebase refactoring., • Proven ability to optimize software for performance and scalability., • Exceptional written and verbal communication skills, with a keen attention to detail., • Track record of success in collaborative, cross-functional teams, ideally in remote settings. Preferred Qualifications: • Previous experience working on large-scale, distributed codebases., • Familiarity with modern AI or machine learning systems is a plus, though not required., • Background in participating in rigorous code reviews and contributing to the development of software best practices. Compensation Structure Compensation is output-based; experts are paid per task that meets the project specifications. The time required to complete work may vary depending on the expert’s experience and workflow. Minimum submission requirements apply. Experts must submit a minimum of tasks per week. Start Timeline & Availability We typically fill roles within 48 hours and are looking for experts ready to jump in right away. If selected, we expect you to start your first tasks within 24–48 hours of completing onboarding.

mechanical engineeringtechnical document analysisproblem-solvingwritten and verbal communicationdata analysisattention to detailself-managementinterdisciplinary collaborationtechnical content creationdata quality assurancemicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Mechanical Engineer Job Type: Contractor Location: Remote Rate: 20$-50$ per task Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Analyze technical documents and extract key information relevant to your domain expertise, • Generate, review, and refine questions and solutions based on real-world mechanical engineering scenarios, • Collaborate with multidisciplinary teams to ensure accuracy and depth of data and analysis, • Provide detailed written and verbal feedback on document clarity, technical accuracy, and effectiveness, • Apply advanced subject matter knowledge to evaluate and solve complex engineering problems, • Work independently, managing your time to deliver high-quality outputs with minimal supervision, • Contribute to the continuous improvement of data quality and project processes Required Skills and Qualifications: • 2-6 years of professional or academic experience in mechanical engineering or a closely related field (lab, workplace, or academia), • Strong reading comprehension skills, with proven ability to analyze and interpret technical documents, • Exceptional English communication skills, both written and verbal, • Demonstrated experience in creating or evaluating technical content, such as reports, studies, or problem sets, • Ability to work independently and efficiently, with excellent self-management, • High attention to detail and commitment to data accuracy, • Experience interfacing with technical documentation and performing analytical tasks Preferred Qualifications: • Advanced degree (Master’s or PhD) in Mechanical Engineering, Chemistry, Physics, or Biology, • Previous experience contributing to interdisciplinary or research-driven projects, • Familiarity with data-driven analysis or training data preparation

$80 - $90/hourpayCalculusData Analysis & InterpretationLiterature ReviewExperimental DesignResearch Methodologymicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Role Title: PhD Engineer (Electrical, Mechanical, Chemical) Role Type: Contractor Location: Remote micro1 is engaging PhD-level Engineers in Electrical, Mechanical, or Chemical disciplines to contribute to a high-impact customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work • Deliver authoritative written responses to complex engineering prompts in your area of expertise, • Review and interpret scientific literature to provide contextually accurate and current insights, • Design and document realistic experimental scenarios based on advanced engineering principles, • Analyze data and interpret results to inform AI training datasets with precision, • Apply sophisticated calculus and quantitative methodologies to problem-solving tasks, • Ensure clarity, accuracy, and completeness of all submitted materials based on provided guidelines, • Collaborate with project coordinators to refine prompt response quality as needed Preferred Qualifications • PhD in Electrical, Mechanical, or Chemical Engineering, • Demonstrated expertise in calculus, data analysis, research methodology, and experimental design, • Exceptional written and verbal communication skills with the ability to convey complex concepts clearly, • Strong literature review capabilities and familiarity with synthesizing scientific knowledge, • Experience with or interest in AI, machine learning, or technology-driven projects (a plus, not required), • Proven ability to produce "golden response" level deliverables with accuracy and completeness, • Detail-oriented mindset and commitment to high-quality, impactful contributions

Ampcus Inc is seeking a motivated Engineer-Transport III to join our team in Spokane Valley, WA. This remote position requires a Bachelor's Degree in Engineering and a minimum of 5 years in the telecommunications field. Responsibilities include providing technical guidance, managing transport network projects, and working with cross-functional teams. The role also requires strong problem-solving and communication skills, along with expertise in Microsoft Office and various network technologies. #J-18808-Ljbffr