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Job Description Location: Position requires travel so the candidate can be located anywhere within the US. Why CCI? CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services. Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking a Field Engineer to provide technical expertise pertaining to customer network upgrades, services, field management and project administration with a full understanding of HFC distribution systems. Responsibilities • Assess Outside Plant (OSP) and Inside Plant (ISP) hardware and infrastructure including but not limited to plant documentation, Hybrid Fiber Coax, (HFC) active and passives, reading and understanding OSP diagrams/drawings, taking and maintaining accurate field notes, operation of a bucket truck, accessing network enclosures and nodes and operation of testing gear., • Correct customer network failures and improve overall network performance using sweep gear and CATV test equipment., • Diagnose and repair plant related issues to reduce upstream noise and forward path impairments within the cable system with the use of standard OSP tools to include OTDR's, TDR’s, light meters, and signal strength meters., • Conduct targeted system sweeps, document findings, and deliver system information to create system reports., • Perform head end and meter set up., • Perform DOCSIS 3.1 testing and assessments., • Calculate system signal losses and make necessary adjustments to resolve issues., • Reduce and diagnose upstream noise within the cable system., • Install/align/optimize HFC equipment including fiber optic nodes and related equipment., • Install in-line devices on system backbone (node, amplifiers, line extenders, taps, splitters, and power supplies) as necessary for sweep and system upgrade projects., • Work with customers, subcontractors, and other team members in the field to define, collect, and determine information from customers and customer facilities for project requirements., • Implement and oversee a team of technically sound, customer-minded, and quality focused technicians and subcontractors tasked with delivery of best-in-the-world services to CCI Systems, Inc. customers., • Assign daily workload to in-house technical staffing and subcontract labor to enable TFS to fulfill contract obligations with customers., • Work with project managers to ensure daily field operations, staffing, quality control and deliverables are driving necessary profitability goals per project., • Approve weekly project documentation; this includes subcontractor production reporting, in-house employee production reporting, technical documentation, and other necessary documentation., • Meet with customers at local level to discuss any project related issues., • Understanding the project SOW and escalation process for deviations., • Report accurate daily project updates for productivity tracking and project billing., • Define, develop, and share technical knowledge and stay current on technical advancements., • Ensure the proper development and training of new employees to assigned project., • Perform other duties and special projects as assigned by management. Qualifications • 5-7 years’ experience as a Coax Splicer., • 5-7 years’ experience in a HFC Sweep/Technician role within the Service Provider space., • Consulting background and experience working with multiple customers preferred., • Sweep certification preferred., • DOT Certification & Bucket Truck and Safety Certifications preferred., • Test equipment will include but not limited to the following: VIAVI SCU 1800 Sweep Generator, VIAVI OneExpert ONX-630, VIAVI DSP TDR, OTDR, VOM, and Light Meter., • Full understanding of Viavi/JDSU gear regarding sweep; includes head end and meter set up., • DOCSIS testing experience., • Full understanding of an HFC head end; combining, optics (forward and return), and basic understanding of CMTS, FTTX, and ISP., • In-Depth understanding of OSP (outside plant) and proficient in troubleshooting., • Test result evaluation and reporting., • Able to work independently on projects and take direction from teammates and develop skills to advance professionally., • Strong verbal and written communication skills., • Ability to take direction and work within timelines., • Demonstrates leadership skills to positively influence others, mentor, and collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace., • The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Shift is Monday-Friday between the hours of 7:00 a.m. to 4:00 p.m. and/or 11:00 p.m. to 7:00 a.m. CST but must be able to work outside normal business hours when required for system maintenance and subscriber outages. Additional information • Approximately 75% nationwide travel is required, typically 14 days on-site, travel days, and 5 days off at home., • Must have a valid driver’s license and a good driving record., • Must be able to pass a DOT Medical Examination to obtain and maintain a DOT Commercial Motor Vehicle Certification., • This is a remote position when not traveling. #LI-DNI

Job DescriptionDescriptionAs a Senior Platform Engineer, you will help build and maintain the systems churches rely on every day. You’ll contribute to cloud infrastructure, automation, CI/CD, and platform reliability while supporting both existing systems and new platform initiatives. Working closely with the Platform Engineering Manager and engineering teams, you’ll help build secure, scalable infrastructure that empowers churches to stay connected, engaged, and supported in their ministry. Primary Responsibilities of the RoleCloud Infrastructure & Operations • Provision and manage cloud infrastructure across compute, networking, storage, and managed databases, • Maintain consistency across development, staging, and production environments, • Plan and execute workload migrations across cloud providers with minimal disruption, • Identify and implement infrastructure cost optimization opportunitiesCI/CD & Automation, • Build and maintain CI/CD pipelines across a multi-repository environment, • Implement deployment strategies such as blue/green, canary, and rolling deployments, • Develop automation tooling and scripts to reduce manual effort and improve delivery speedInfrastructure as Code, • Write and maintain Terraform infrastructure across multi-account, multi-environment systems, • Establish IaC standards, module reuse patterns, and state management practices, • Drive infrastructure changes through version-controlled, peer-reviewed workflowsReliability & Incident Response, • Participate in on-call rotation and lead incident response efforts, • Maintain observability through dashboards, alerting, logging, and SLO tracking, • Conduct post-incident reviews and implement long-term remediationsSecurity & Compliance, • Manage secrets, certificates, and access controls using least-privilege principles, • Apply security best practices across infrastructure, containers, and CI/CD pipelines, • Support audit and compliance initiatives through documentation and access reviewsCollaboration & Documentation, • Partner with engineering teams on infrastructure guidance and service design, • Create architecture documentation, runbooks, and operational guides, • Help build self-service platform capabilities for engineering teams Qualifications A Successful Candidate Will: • Be Tech Savvy by anticipating and adopting innovations in business-building digital and technology applications., • Be a Nimble Learner by actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder., • Drive Results by persisting in accomplishing objectives despite obstacles and setbacks, • Collaborate by building partnerships and working collaboratively with others to meet shared objectives., • Communicates Effectively by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Manages Complexity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Required Technical Qualifications:, • 5+ years of experience in Platform Engineering, DevOps, or Site Reliability Engineering, • Strong AWS experience with EC2, EKS/ECS, VPC, Route 53, IAM, S3, EBS, and CloudWatch, • Deep Terraform experience across multi-environment configurations, • Experience with Kubernetes, ECS, Docker, ArgoCD, and Helm in production environments, • Experience designing and maintaining CI/CD pipelines with GitHub Actions or similar tools, • Strong observability and monitoring experience (Datadog, Prometheus/Grafana, New Relic, etc.), • Solid networking fundamentals including DNS, TLS, VPNs, load balancing, and VPC designPreferred Technical Qualifications:, • Experience as a network engineer, • Experience with postgres and mysql compatible database administration, • Experience working with Google/Azure cloud, • Kubernetes, AWS or Terraform certificationOffice Requirements:, • We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year., • A stable work environment with designated workspace and access to high-speed internet., • US-based and legally able to work full time in the US. Sponsorships are not available at this time., • Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV Additional InformationHealth insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need. Tithely is an Equal Opportunity EmployerYourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Description Must live in either the Dallas/Fort Worth, TX, Houston, TX, or Nashville, TN area— This is an onsite position. Enable Resource Group is seeking a mission-minded Field Engineer to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we’re in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As a Field Engineer, you will be responsible for providing both onsite and remote IT support directly to Enable clients. While resolving a wide range of issues, you will exercise thoughtful planning, careful execution, and effective teamwork, with a priority on building relationships. You should bring an impressive technical/networking competency, along with skills of tactful communication and excellent time and project management. Because of a consistent onsite presence, your role requires representing Enable in a highly professional and relational manner as you troubleshoot client IT issues and conduct projects. Key Responsibilities: • Providing on-site technical support to clients and ensuring reliable technology resolutions., • Installing, configuring, and maintaining hardware and software systems within various environments., • Building client relationships through the use of active listening and empathetic behavior., • Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: • 3+ years in an IT support role troubleshooting Tier II – Tier III tickets, • Proficient technical skills in the following areas:, • Current experience supporting Microsoft 365 applications, • Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID, • Working knowledge of electronic ticketing systems, • Windows and macOS operating systems support, • IT infrastructure knowledge and expertise with respect to:, • Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing, • LAN & WAN architecture and troubleshooting, • Windows server management, • Virtualization (Hyper-V or similar), • Working knowledge and experience with:, • Computer setup and configuration of Mac and PC, • Microsoft 365 administration, • Remote administration concepts and tools, • Disaster recovery and backup technology, • Active Directory, security and distribution groups, and group policy, • Windows-based print servers, • Ability to undergo and pass a background check in accordance with state and federal laws, • Valid drivers’ license and reliable transportation, • Ability to lift at least 50 lbs. Preferred Skills: • Firewall configuration and troubleshooting, • Enterprise Wi-Fi solutions, • Enterprise network switches, • Network configuration: VLAN, QoS, LAG, • Process/task automation solutions in business or other environments, • Microsoft Azure, • Google Workspace administration, • Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc., • Professional certifications: A+, Network+, Security+, Microsoft certifications, etc., • A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: • Fantastic company culture, • Great work/life balance, • Competitive salary, • Competitive health benefits, • 3 weeks of PTO & major holidays, • 401k with a match, • Growth opportunities, • And much more! To find out more information about Enable and our mission, visit our website at https://enableministry.com/ By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Location(s): Nashville, TN, US Pittsburg, KS, US, 66762 Great Bend, KS, US Murfreesboro, TN, US Function: Manufacturing Audience: Experienced Professional Work Arrangement: Remote Requisition ID: 68150 PURPOSE OF THE JOB The Productivity Engineer, is responsible for identifying opportunities to maximize the utilization of assets for max ROI and capacity. This may include re-purposing or multi-purposing of existing technologies to insource more of the supply chain (Buy-to-make), and working with operations and engineering to increase available operating hours. Deliverables for this role will include financial results through effective execution, increased asset utilization, and continuous identification of future opportunities as a key source of projects to the overall Doors productivity project portfolio. Reports to: Productivity Leader, Doors Span of Control: Individual Contributor Location: Resident office near Pittsburg, KS or Dickson, TN plant locations. JOB RESPONSIBILITIES Manufacturing Excellence Strategy Execution • Execute productivity initiatives to deliver long-range strategic plan for Doors, working with internal and external resources., • Facilitate cross functional team collaboration to deliver improved results., • Challenge the status quo and be a change agent for the business, • Build capability of our operations to meet customer needs and replicate equipment and process standards across the network., • Work closely with operations, stable ops, and supply chain to identify opportunities and execute change effectively, • Ability to travel up to 50% Raising Organizational Capability • Educate stakeholders on the business value of strategic projects to create buy-in, • Drives effective best practice sharing and teamwork effectiveness across the Doors facilities, • Learn the door and door component manufacturing processes thoroughly, including externally supplied parts manufacturing (initially in wood but possibly expanding in the future), • Ensure that standard operating procedures exist to meet both the short term and long-term needs of the business, • Assist in the implementation of TPM standards as applicable, • Provide training to develop proficiency in key competencies. MINIMUM QUALIFICATIONS: • BS in Mechanical or Industrial Engineering or commensurate professional experience. MS or MBA a plus, • 5+ years of experience and demonstrated improvement project execution, preferably in high-volume manufacturing processes, • 5+ years of experience working in Operations Management, OpEx, or Continuous Improvement, or similar field, • Proven track record in enhancing efficiency and profitability in multi-site manufacturing environment and identifying new opportunities to work more safely, efficiently, and with better quality, • Clear view of the production process and how it integrates into the wider business strategy, • Experience with one or more of the following: Furniture manufacturing, wood products manufacturing and/or woodworking processes, SMC/Fiberglass manufacturing, paper/pulp processing, • Experience in discrete manufacturing processes, manual and automated assembly, finishing and packaging, etc., • Experience with Lean Six Sigma, TPS, Kaizen and/or other continuous improvement methodologies KNOWLEDGE AND SKILLS: • Leads and influences through other leaders., • Working knowledge of wood products manufacturing technology, • Demonstrated ability to lead change in manufacturing environments, • Customer centric approach is a must. Has an external understanding of the customer's value chain as well as propensity to start with the value creation for the customer first in all problem solving or idea generation, • Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and influence, • Change agent. Able to anticipate risks and propose tactical plans for mitigation., • Ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to higher standards, • Inspire trust and followership in others through compelling influence and driving results, • Strong communication (written/verbal) skills to work with senior executives across the business and within various geographies, ability to communicate complex technical topics clearly across various audiences including customers, • Plant Process, Cellular design, material and information flow, • Customer Service and Product Quality focused, • Encourage others to share the spotlight and visibly celebrates/supports the success of the team #LI-CRM1 About Owens Corning Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com. Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18. Nearest Major Market: Nashville

About Mercor’s talent network Join our DevOps / Platform Engineer Expert Network to connect with leading AI labs and companies seeking your expertise. By applying, you're joining our DevOps / Platform Engineer talent network. About Mercor projects Experts in our network contribute to: - Traini

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In this role, you’ll: - Review real-world data from deployed networks: logs, configs, telemetry, event streams - Label and classify network behaviors, issues, anomalies, and incident patterns - Help define schemas and structure for large-scale data pipelines that downstream ML models will train

About Mercor’s talent network** Join our Full-Stack Engineer Expert Network to connect with leading AI labs and companies seeking Full-Stack Engineering expertise.This is an open application for future contract opportunities that match your background and interests.Once you complete your profile a

In this role, you’ll: - Review real-world data from deployed networks (logs, configurations, telemetry, event streams) - Label, classify, and analyze network behaviors, issues, and anomalies - Write scripts/tools to process, clean, and transform network data - Help define schemas and structure for

Job Description Advantage Technologies: Information Systems Technician (Field) Position Outline: A Field Engineer is the front lines for providing onsite computer network installation, management, and support to our client base. You will be installing servers, workstations, cabling, mounts, backup systems, digital imaging software packages, and the other items necessary for our clients to effectively utilize technology in their business. You will also be responsible for providing field and remote support as needed, working in cooperation with our operations center. You don’t report to an office each day, you work from home for support and go directly to client sites for onsite service. If you enjoy working in different offices and changes in scenery, this is a great opportunity. About the Company: Advantage Technologies (www.adv-tech.com) is pretty much one of the coolest places to work in the world. We treat our people like partners, and everyone pulls together to build our team. No gossip, no backstabbing. We really care about our people, and it shows. AdvantageTechnologies provides computer hardware, software, security, and networking infrastructure to small business, particularly focusing on professional service organizations (dentists, doctors, engineering companies, insurance agencies, CPA firms, etc). We provide the servers, workstations, cabling, management and integration services to keep our clients serving their clients. We deliver Hassle Free IT. Key Responsibilities: The Network Engineer works on the regional team serving clients, and plays a critical role. This position is divided into the following key responsibility areas: • Customer Technical Support – providing remote and onsite support to our existing client base in cooperation with the operations and support center. Assist our operations center with coordinating who on your team to send where as needed., • Project implementation – once a customer purchases a system, you need to manage the implementation of the project. You need to be technically comfortable with managing server installations, workstation deployments, installation of software and network systems. Additionally, you need to be mechanically inclined. We hang mounts, TV’s, run cabling, install xray machines, and a variety of other mechanical tasks that aren’t considered “classic IT”. If you’re looking to sit in a server room and push buttons, this isn’t for you. If you’re looking to integrate IT into a business and make it look awesome – you could be a fit., • Assisting the sales team – Everyone on our team helps the sales team by being “on the lookout” for new sales opportunities. Maybe you’re in an office that has hardware that should be refreshed. Maybe you’re onsite at an office that is currently not managed. These are opportunities to make the sales rep in the area aware of, so that they can pursue these clients., • Be accountable with your time – all time and activities should be clearly logged in our CRM system. Desired Skills and Experience: • Willingness and ability to travel to different client offices daily, • Understanding of Windows based networks including servers, workstations, and core networking concepts, • Understanding of routers, switches, firewalls, and other basic networking equipment, specifically related to installation and troubleshooting., • Understanding of printers, scanners, and other standard IT peripherals, specifically related to installation and troubleshooting., • Excellent verbal and written communication skills, • Ability to maintain professionalism in challenging situations, • Excellent organizational skills, • Ability to work in a fast-paced environment independently and meet aggressive deadlines, • Ability to work independently, self-starter, • Ability to work with technical teams and internal teams to ensure client success, • Experience with Microsoft Office, • Experience with ConnectWise, Ninja RMM, Screen Connect Compensation Plan: The position is salary plus benefits, profit sharing, retirement plan, and an expense account. The salary is evaluated each year at your annual review, and there are great growth opportunities with our team. Compensation includes: • Salary reflective of experience, skillset, and value brought to the organization, • Great growth opportunities based on performance, • Paid holidays and personal time off, • Monthly vehicle allowance, • Monthly technology allowance, • Travel expense account including meals, gas, and other travel expenses as needed, • Medical, Dental, and Vision Coverage Available, • Company paid short term and long term disability insurance, • Corporate card for approved expenses including travel Advancement Opportunity: The Field Engineer is a great opening opportunity in the operations team. The next position would be a Senior Engineer. As the customer base grows, we make it a policy to promote from within, given that individuals have demonstrated the ability to handle that level of leadership. Employee Supplied Items: You will be responsible for supplying the following: • Portable computer running Windows 11 or newer, with an i3 or faster processor, 16gb of RAM with a docking solution that allows for dual monitors when working from home, and sufficient battery life for working at client offices., • Android or iPhone with adequate voice and data allowances., • High speed internet connection at your home office., • A quiet, distraction free home office., • A working, reliable vehicle that can transport you to and from office locations Probationary Period: The first 90 days of employment is considered to be probationary and a training period. The probationary period will be considered complete (possibly ahead of 90 days), if the individual can demonstrate satisfactory results in the key responsibility areas listed above. Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Company DescriptionAdvantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable and supported technology solutions. We provide services that exceed expectations and will move mountains to make our client’s experience with us better than anyone else. We use the same technology to run our business that we recommend to our clients so that we have a vested interest in always providing and recommending the very best. We deliver technology solutions that are not only technically sound and reliable but also make a positive impact on our clients.Advantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable and supported technology solutions. We provide services that exceed expectations and will move mountains to make our client’s experience with us better than anyone else. We use the same technology to run our business that we recommend to our clients so that we have a vested interest in always providing and recommending the very best. We deliver technology solutions that are not only technically sound and reliable but also make a positive impact on our clients.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Nashville, TNand they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Nashville, TN

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. • Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Nashville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashvillearea (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. • Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Brentwood, TN

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