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Tortoise & Hare 6115 Broadway Bronx NY 10471 $23 per hour paid on the books 37 hours a week Monday 1pm to 10pm Tuesday 1pm to 10pm Friday 1pm to 10pm Sunday 12pm to 10pm 3 training shift

The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

Fast paced Urgent Care center is looking for a Medical Assistant. Required skills include ability to take patient vitals, Venipuncture, specimen collection and handling, EKG, use of EMR system and/or computer skills, ability to handle paperwork and enter patient data. Job requires some holiday, weekend and evening hours. Besides CMAs, job is also open to nursing students, EMTs, and other similar specialities.

Fleck Free Cleaning LLC is seeking a reliable and organized Operational Manager to lead and coordinate daily cleaning operations across various sites. This role is essential in ensuring consistent quality, team efficiency, and client satisfaction. The ideal candidate will be hands-on, detail-oriented, and capable of managing schedules, supplies, and staff with a focus on delivering excellent service. CAR NEEDED

We are looking for a friendly, reliable, and customer-focused Cashier to join our team. The ideal candidate will be bilingual in English and Spanish, ensuring excellent communication with our diverse customer base. Key Responsibilities: Greet customers warmly and provide excellent customer service. Accurately process sales transactions using the cash register or POS system. Handle cash, credit, and debit payments securely. Assist customers with inquiries, product information, and returns. Maintain a clean, organized, and presentable checkout area. Balance the cash drawer at the beginning and end of each shift. Work collaboratively with team members to meet store goals. Qualifications: Proven experience as a cashier, sales associate, or in customer service. Bilingual in English and Spanish (required). Strong communication and interpersonal skills. Basic math skills and attention to detail. Ability to work in a fast-paced environment. Flexible to work weekends, evenings, and holidays as needed. Benefits: Competitive hourly pay. Opportunities for growth and advancement. Supportive and inclusive work environment.

Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Manager Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

Preferably someone with background in music video direction, any form of visual storytelling, and content creation--but really just an interest in music, specifically the pop singer/songwriter indie-pop world. I am an aural storyteller and mainly wish to collaborate with someone that can bring my stories to the visual world. There's a weekly rollout of reels/tiktoks I would need help with, mainly. Budget is $100 per week.

Deli man

The Line Cook is a self-starter & team player with leadership qualities who thrives in a fast-paced, growing environment. Excellent organizational skills • Desire to learn about flavors from various ethnic cuisines, such as Asian, Latin, Hawaiian, and Italian, that inspire our contemporary dishes, • Set up stations with all necessary supplies, • Handles, stores, and rotates all products properly, • Prepare menu items in cooperation with the greater kitchen., • Flexibility to work within all stations, • Experience in fry, plancha, poke, garde manger, or expeditor, • Self-starter with the capacity to follow through on tasks, • The ability to multitask at all points during your workday, • An eagerness to grow as part of a close-knit team, • Reports all operational needs and equipment or aspects of the, • kitchen in need of repair or improvement to management, • Additional Pay is bilingual in Spanish & English! Shifts Needed PM • Sun-Wednesday 6p - 2:30a, • Thursday- Saturday 6p-4:30a AM • Mon- Sunday 9/10 am to 6/7 pm Orbital Kitchen is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value the constant evolution of our business practices.

Professional Deli man

Social Studies

We’re looking for a confident, outgoing individual to sell live on social media platforms! If you have a great sense of humor, enjoy entertaining others, and can keep an audience engaged while selling — we want to hear from you! A young person that knows how to entertain and keep audience. Please come to the store. Requirements: Comfortable speaking live on camera Energetic, funny, and personable Strong sales or customer service skills are a plus Must be able to engage and attract live shoppers This is your chance to shine and have fun while making sales!

Key Responsibilities: Supervision & Safety Monitor children during indoor and outdoor play. Ensure the safety and well-being of all children. Follow health and safety protocols. Daily Care Assist with feeding, diapering, and toilet training. Help children with dressing, hygiene, and nap time routines. Educational Support Help implement age-appropriate learning activities. Support children’s social, emotional, and cognitive development. Read to children and engage in play-based learning. Communication Communicate with parents about children's daily progress. Report any concerns to the lead teacher or supervisor. Cleaning & Organization Clean toys, equipment, and surfaces regularly. Keep the classroom and common areas tidy. Skills & Qualities: Patience and compassion Good communication and teamwork Basic knowledge of child development Energetic and attentive Ability to follow instructions and routines

Stocking merchandise helping around with what is needed to get done

Company: Inwood Pizza Location: 179 Sherman Avenue - New York, NY 10034 Employment Type: Full-time Pay: Negotiable + tips About the Position We're looking for reliable and friendly Pizza Man to join our team! As a Pizza Man you'll be the face of our restaurant, ensuring customers receive hot, fresh pizza with excellent service. Key Responsibilities Make pizzas and other menu items to customers in a timely manner Maintain accurate pizza making recipes and handle cash transactions Provide excellent customer service with a positive attitude Follow all health protocols Assist with light kitchen duties during slow periods (folding boxes, answering phones) Requirements 18+ years of age Ability to lift up to 30 pounds Basic math skills for handling payments Excellent communication and customer service skills Ability to work evenings, weekends, and holidays What We Offer Competitive hourly wage plus tips Friendly work environment Bilingual (English/Spanish) preferred but not required Knowledge of local area and streets Rotating Schedule which includes nights and weekends Full-time positions available for 35+ hours

The job included POS experience, great Customer service, maintaining station.

Independence Care Center is looking for Professional, Caring, Energetic, and Eager CNAs to be a part of our team. Independence Care Center is a true home away from home, situated in beautiful Riverdale, nestled in a scenic park overlooking the Hudson River and the Palisades. Independence Care Center provides 24-hour care along with many other services to ensure you or your loved one will receive the highest quality of care. Independence Care Center is a 200 bed skilled nursing facility providing both long and short term care. Here at Independence Care Center we have a proud tradition of commitment to caring. Our mission is to promote and maintain each individual's highest level of independence and health in an atmosphere of dignity and respect. Our staff adheres to the highest medical practice standards and will develop a care plan to match the unique preferences and needs of each resident. We are currently seeking Full Time and Part Time CNA's for all shifts. SIGN ON BONUS of $1000.00 / $500 after 3 months and another $500 after 6 months “COME JOIN OUR TEAM” Job Description: · Assist Residents with daily living activities, to include, delivering meals, turning and ambulating residents and providing plenty of fluids and nourishment meals throughout scheduled shift · Help Residents with personal hygiene · Observe Residents and report any health issues to the supervising nurse · Document Resident food and fluid intake · Assist Residents with feeding and serving nutritional supplements · Making the Resident's beds and keeping their living areas clean and tidy · Transport Residents within the facility · Assist nurses and other staff as needed · Adhere to professional standards and follow all facility policies and procedures · Abide by all federal, state and local requirements and standards · Maintain the confidentiality of all Residents and Facility data Requirements: · High School Diploma or equivalent required · Minimum of 1 year working as a C.N.A in a skilled nursing facility (Preferred) · Must possess C.N.A. certification in the state of NY · Must be a willing to work together as a team to ensure the goals at hand are achieved. Qualifications: · Ability to work every other weekend · Excellent customer service skills · Committed to working assigned schedules with the ability to be punctual and have a good attendance record Independence Care Center is an Equal Opportunity Employer.

Bartender Wanted – Join Our Asian-Spanish Fusion Restaurant! Are you passionate about craft cocktails and exceptional hospitality? Our vibrant Asian-Spanish fusion restaurant is looking for a talented Bartender to join our team and bring bold flavors to life through unforgettable drinks and service. Location: Bronx, NY Position: Part-time or Full-time Compensation: Hourly wage + tips What You’ll Do: • Create and serve innovative cocktails that complement our Asian and Spanish fusion menu, • Provide warm, attentive, and knowledgeable service to our guests, • Maintain a clean, organized, and fully stocked bar, • Collaborate with the culinary team to craft seasonal drink specials, • Minimum 1 year of bartending experience (restaurant/bar/lounge), • Strong knowledge of spirits, wine, and Asian + Spanish flavor profiles, • Excellent communication and multitasking skills, • A team player with a positive attitude and attention to detail

Weekly pay is low This is a brand new company Position Summary: We are seeking a hands-on, startup-minded CEO to oversee daily operations, manage staff, implement strategic goals, and report directly to the Founder. The ideal candidate is entrepreneurial, highly organized, and driven by purpose — someone who can lead and build while the program is still in its early stages. Key Responsibilities: Oversee and manage all daily operations of the program Supervise staff, including Junior Director and any instructors or volunteers Communicate weekly with the Founder and provide updates on progress and challenges Implement systems and workflows to improve efficiency and impact Help promote the program to schools, parents, and community organizations Represent the program professionally in meetings, calls, and local events Track and report metrics related to student success, sign-ups, and growth Qualifications: Strong leadership and communication skills Proven ability to manage or coordinate a small team Passion for education, emotional intelligence, or community programs Self-starter with problem-solving skills Experience in a startup or youth-focused environment is a plus Must be responsible, trustworthy, and committed to the program's mission Additional Info: Weekly compensation is a flat rate of $175 The position is flexible, but commitment and consistency are expected All funds are handled by the Founder Opportunities for growth and bonuses may be available as the program expands

I need a person who has experience cooking a variety of hot foods, such as Spanish, Caribbean, and Italian food. Can also work flexible hours. I am also looking for experienced deli man

🔍 Job Summary: The Emotional Intelligence Officer Instructor is responsible for teaching and training individuals to become certified Emotional Intelligence Officers. These officers are trained to respond to emotional crises, support mental health needs in schools, communities, and public spaces, and promote emotional regulation, conflict resolution, and non-violent communication. The instructor will deliver structured lessons using provided materials, lead practical scenarios and role-plays, and evaluate student performance and understanding. 🎯 Key Responsibilities: Teach students the foundational principles of emotional intelligence (self-awareness, self-regulation, empathy, motivation, social skills). Train students to become field-ready Emotional Intelligence Officers equipped to de-escalate emotional crises and support community members. Follow the EI-ERASU training curriculum and adapt lesson plans as needed. Facilitate interactive role-play sessions and real-life case study discussions. Assess student understanding through quizzes, discussions, and practical evaluations. Promote a safe, respectful, and emotionally engaging learning environment. Prepare students for certification or graduation from the program. Maintain attendance records and provide performance feedback to management. 📘 Qualifications: Experience in one or more of the following: teaching, psychology, social work, crisis response, counseling, community outreach, or education. Strong understanding of emotional intelligence principles. Prior experience in training, coaching, or leading workshops (preferred). Excellent communication and interpersonal skills. Passionate about helping others develop emotional skills to improve their lives and communities. CPR or mental health first aid certification is a plus (but not required). 🧩 Key Skills: Strong knowledge of emotional and social intelligence Conflict resolution and de-escalation Empathy and communication Classroom management and instruction Cultural sensitivity and inclusion 💼 Reports To: Program Director / Chief Training Officer – EI-ERASU 🕐 Schedule & Pay: [Insert details, e.g., "3 days per week, 1-hour sessions per day"] [Insert pay rate, e.g., "$90 per week

I need services for plumbing which would consist of day to day work at apartment building.

Established Physical Therapy and Chiropractic Office located in Washington Heights is seeking an experienced (minimum 1 year) Bilingual English - Spanish Speaking Medical Front Desk Receptionist. Experience in insurance verification and any EMR system is Required!!! Experience in medical office administration or management is a plus. This is a full-time position Mon to Fri Must be fluent in Spanish and English!!! Knowledge of Web PT, Connex, Epaces, Availity or other Insurance verification methods is REQUIRED!!! Duties and responsibilities include but are not limited to: -Greeting patients, scheduling appointments, appointments reminder phone calls. -Online and over the phone insurance verification. ( you have to have some experience) -Entering collected information into EMR system. -Collecting co-payments and deductibles. -Update insurance information as plans renew or change. -Obtaining authorizations We will perform the references check. Salary: $19.00 to $23.00 /hour to start. Job Types: Full-time Benefits: Paid time off Schedule: 8 hour shift (possible Saturdays) Work Location: One location Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Paid time off Retirement plan Schedule: 8 hour shift Work Location: In person

Buscando. Baristas. O personas con gran energia y gabas de trabajar. para cafeteria. Smoothies latte coffee ☕️ para trabajar. Haciendo cafe smoothies y atendiendo clientes Con buena presentación que tenga carisma y sea amable con el cliente

Sell phones Flyer Sell accessories

We need someone with experience in acrylic nails

Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

Coffee Barista, for small specialty coffee shop in uptown Manhattan. Part time. Looking to hire immediately. Must have barista experience and coffee knowledge. Bilingual

We are seeking a reliable and detail-oriented Trash Organizer & Exterior Cleaner to join our team. This position is responsible for organizing trash and recycling by building, bringing it to the curb on scheduled pickup days, and ensuring that the perimeter of the property remains clean and presentable at all times.

Fleet one (Cafe Italia) is looking for an EXPERIENCED BARITSA AND SERVER.

Able to cook breakfast, soups, sandwiches, and pasta. Clean and very organized person

Someone that is well trained in all kind of brick work and waterproofing. Able to demo and install bricks, blocks, waterproofing, lintels etc. contact me for further details.

What We’re Looking For: ✅ Outgoing and positive attitude ✅ Great communication skills ✅ Ability to work in the kitchen ✅ Ability to work in a fast-paced environment ✅ Previous experience as barista and being in the kitchen is a plus (but not required—we’ll train you!) ✅ Ability to work weekends (important) ✅ Bilingual (Required English & Spanish)

Looking for a bilingual sales person

What We’re Looking For: ✅ Outgoing and positive attitude ✅ Great communication skills ✅ Ability to work in a fast-paced environment ✅ Previous experience is a plus (but not required—we’ll train you!) ✅ Ability to work weekends (important) ✅ Bilingual (English & Spanish)

An Accounting Assistant that provides support to the accounting department by performing variety of tasks, including bookkeeping and data entry

Builds both the front-end (UI) and back-end (logic, database, API)

We are looking for a motivated and professional Real Estate Agent to join our team. The ideal candidate will assist clients in buying, selling, and renting properties while providing expert advice and exceptional service throughout the process. Key Responsibilities: Assist clients in buying, selling, and renting residential or commercial properties Provide guidance and advice on market conditions, pricing, and legal requirements Schedule and conduct property viewings and open houses Promote properties through listings, advertisements, and networking Negotiate contracts and handle all necessary paperwork Maintain up-to-date knowledge of real estate laws, local zoning regulations, and financing options Build and maintain relationships with clients, developers, and other real estate professionals Qualifications: Valid real estate license Proven experience as a real estate agent or similar role preferred ( but not required) Strong negotiation and communication skills Customer-service oriented and goal-driven Knowledge of local property market and real estate trends Ability to work independently and manage time efficiently Basic computer and mobile device proficiency (for CRM, listings, etc.)

Graphic Designer

Hi, We are looking for a delivery associate for part time basis that has experience with Amazon or other app based delivery apps. Thank you,

SEIT or Early Intervention Teachers to service our intervention Program. Flexible schedule and great rates.

Must be familiar with deli sandwiches 1 am to 8 am 6 or 7 days

Looking for a hands-on tech to maintain spray foam rigs, generators, compressors, and related equipment. Must have mechanical experience Spray foam rig knowledge preferred ``````°°°°°°°°°```````````~~~~~~~~~~~ Se busca técnico con experiencia práctica para el mantenimiento de equipos de espuma en aerosol, generadores, compresores y equipos relacionados. Imprescindible experiencia mecánica. Se valoran conocimientos de equipos de espuma en aerosol.

Oportunidad de empleo como. Deli man haciendo. Ensaladas. Sandwiches

Job Title: Medical Biller / Front Desk Manager Location: Corazon En Forma Cardiology Job Type: Full-Time Reports To: Practice Administrator / Physician About Us: Corazon En Forma Cardiology is a patient-centered practice dedicated to providing exceptional cardiovascular care. We are seeking a highly organized and experienced Medical Biller/Front Desk Manager to join our team and oversee both front desk operations and medical billing activities to ensure smooth administrative flow and accurate reimbursement. Position Summary: The Medical Biller/Front Desk Manager plays a dual role in managing the day-to-day operations of the front desk and handling all aspects of medical billing and insurance claims. This role is essential in maintaining a professional, efficient, and patient-friendly environment. Key Responsibilities: Front Desk Management: • Oversee all front desk operations and staff, • Greet and check in patients in a warm and professional manner, • Manage appointment scheduling and ensure efficient patient flow, • Handle patient inquiries and complaints promptly and professionally, • Maintain the cleanliness and organization of the reception area, • Verify insurance eligibility and benefits prior to patient visits, • Submit accurate claims to insurance providers in a timely manner, • Follow up on unpaid or denied claims and initiate appeals as needed, • Post insurance and patient payments to accounts, • Generate patient statements and handle billing inquiries, • Maintain up-to-date knowledge of insurance regulations and coding Qualifications: • High school diploma or equivalent; Associate's or Bachelor's degree preferred, • Minimum 2 years of experience in medical billing and front desk operations (cardiology experience a plus), • Proficient with medical billing software and EHR systems (e.g., Kareo, Athena, or similar), • Strong knowledge of CPT, ICD-10 codes, and insurance guidelines, • Bilingual in English and Spanish is a plus, • Excellent communication, problem-solving, and organizational skills, • Ability to multitask in a fast-paced environment What We Offer: • Competitive salary, • Paid time off and holidays, • Opportunities for professional growth, • Friendly and supportive work environment