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Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
About Us: Legion is an award winning, history-making outreach consultancy specializing in non-traditional boots on the ground and phone outreach. From sales outsourcing to public pressure campaigns, we deploy canvassers and callers to identify, interact, and influence. Legion’s team hails major victories from COVID-19 frontline outreach, rolling out the nation’s largest curbside composting program, and deep canvassing in political swing districts. From phonebanking, surveying, persuasion, door-to-door canvassing, street canvassing, petitioning, flyering, tabling, we do it all. Rapidly scaling up and down, Legion’s hiring pipeline has been automated to a point of ruthless efficiency, while maintaining human oversight. But all that success and optimization is gravy. Legion’s truly unique advantage is our combined might: marrying military discipline, Fortune 500 Tactics, and political savvy. We create and maintain agile and disciplined operatives at every level who can work a political campaign one month, then a real estate persuasion or corporate sales project the next. That’s why unions, politicians, government agencies, developers, hotels, and even movie theaters all trust Legion. Job Summary: We are seeking a dynamic and driven political canvasser to join our teams in the field. As a Legionnaire, you will play a pivotal role in engaging with the community through door-to-door and street canvassing efforts. Your primary responsibilities will include representing Legion and our clients with a focus on professionalism, adherence to best practices, and achieving outreach goals. Key Responsibilities: Community Engagement: Conduct door-to-door and street canvassing activities to represent Legionnaire and its clients effectively. Your interactions should align with our organizational values and practices. Timeliness and Professionalism: Ensure timely arrival and execution of canvassing activities, maintaining an orderly approach in all interactions. Performance Standards: Meet and exceed quotas and performance standards, demonstrating a commitment to achieving outreach goals. Script Mastery: Memorize and utilize talking points and scripts to guide conversations, while being adaptable to engage in meaningful and genuine dialogues. Relentless Pursuit of Excellence: Consistently strive for success and professionalism in all field activities, fostering authentic connections with community members. Qualifications: Previous experience in canvassing, sales, or customer service is preferred but not required. Excellent communication skills, with the ability to adapt and engage in varied conversational styles. Strong work ethic, with a demonstrated commitment to achieving set targets and maintaining high professional standards. Ability to memorize and effectively use talking points and scripts while being adaptable in conversations. Reliable transportation and ability to work flexible hours, including evenings and weekends, as needed. Benefits: Opportunity to work with a dedicated and supportive team. Gain valuable experience in political advocacy and community engagement. Legion is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.