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Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements
The HHA and PCA is responsible for providing non-medical, in-home care to clients who are elderly, disabled, or ill. This includes assisting with daily living activities, promoting health and safety, and ensuring clients’ comfort and well-being. Key Responsibilities: Personal Care Assistance: Assist clients with personal hygiene, including bathing, grooming, dressing, and toileting. Help with mobility, such as transferring from bed to wheelchair, walking, and positioning. Medication Reminders: Ensure clients take medications as prescribed, reminding them of doses and administering them if trained. Companionship: Provide companionship and emotional support to clients. Engage in activities such as reading, talking, or playing games to improve quality of life. Meal Preparation: Prepare and serve meals that meet the client’s dietary needs and preferences. Assist with feeding, if necessary. Light Housekeeping: Perform light housekeeping duties, including cleaning, laundry, and tidying up living areas. Monitoring Health Status: Observe and report any changes in the client’s condition to supervisors or healthcare professionals. Maintain accurate records of services provided and progress made. Support with Exercises and Therapies (if applicable): Assist with exercises or therapy routines as directed by healthcare professionals. Qualifications: High school diploma or equivalent. Certification as a Home Health Aide (HHA) and Personal Care Assistant(PCA). Basic understanding of healthcare needs and personal care. Ability to lift and assist clients with mobility and personal tasks. Compassionate and patient demeanor. Strong communication skills. Ability to follow instructions and report any changes in the client’s condition. Working Conditions: Typically work in the client’s home or residential care setting. May require flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to lift and assist clients with mobility. Ability to perform tasks such as bending, standing, and walking for extended periods.
Non CDL-Drivers Needed-$21.00 per hour-$3K Sign On Bonus Paid In Increments-Paid Quarterly Safety Bonuses of $300.00Food Bank for New York City's Truck Drivers are essential to our mission and operations. We would not be able to feed the millions of vulnerable New Yorkers without our professional team of drivers. Looking for an opportunity to make a difference in the lives of others daily? Come join us.Our highly professional, reliable and dependable truck drivers represent the Food Bank in a courteous and professional manner while out on the road and in all dealings and contact with member agencies and partners, suppliers, and donors. Our drivers are required to use excellent customer service skills, tact and diplomacy in all situations dealing with our partners and other team members and leadership.Essential Duties and Responsibilities : This role requires extensive personal interaction with internal and external customers, verifying documentation and loads, and safely transporting food to and from designated locations Operating both CDL Class A & B trucks, ensuring a safe and timely pick-up and delivery of product. Loading, inspecting all products, verifying quantities and expiration dates, informing the appropriate Supervisor of any issues found. Working independently, according to an assigned schedule, while assessing and responding to customer needs and to updated / changing plans, keeping the transportation team manager informed. Documenting travel, time worked, breaks, etc. via electronic logging methods. Deliver and pick up produce, frozen and dry food product to member agencies, suppliers, donors and other locations as assigned. Assists in loading trailer with materials. Unloads trailer by using forklift, electric pallet jack, or hand truck. Transports loads over required route to proper destinations. Obtains shipping bills and necessary signatures. Returns completed paperwork to the warehouse office. Removes empty pallets from trailer truck and carries them to designated piling area. Performs miscellaneous service duties such as checking oil, water, gasoline and air in tires on a daily basis. Other work-related and warehouse duties as assigned by supervisor or manager Reliable and regular attendance is expectedPerks and Benefits : HOME DAILY - Local Driving Hourly Pay with Overtime after 40 hours Benefits include : Medical, Dental, Vision, 403(B) retirement plan, 13 paid holidays plus bonus holidays, vacation, sick pay, Company-Paid Life and Disability InsuranceHiring Requirements : Valid driver's license -CLASS B CDL Safe driving record (MVR, Abstract) No DUIs, DWIs, Major Accidents within the past 24 months 18 years or older Ability to pass a drug test Ability to pass a standard, non-financial background check Must have strong written and verbal communication skills. Ability to use mobile electronic devices to communicate and document travel, time worked, etc. Must have the skill set to safely execute multiple deliveries and pickups on a daily basis utilizing different types of vehicles. Must possess sound business acumen and the ability to establish credibility, trust and partnership at all levels of the organization. Must be detail oriented and responsible Have a high level of independence while working effectively and collaboratively with a diverse population. Have excellent organization, time-management, and task-management skills to maneuver in a very fast paced and diverse environment.
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.