Are you a business? Hire non phone candidates in United States
The company offers low-income and government aid recipients free internet or phone services. The people that matter most are connected through our Lifeline and ACP (Affordable Connectivity Program) programs. To qualified consumers, we provide complimentary phones with unlimited plans (one activation charge may apply to customers). Get paid weekly to distribute free gadgets with unlimited plans. Earn CASH money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. • Flexible days (Full time/Part time) Minimum 3 days required for Part Time • Working hours: 9am to 6pm • Daily Cash Payment, Weekly performance base payment, Bonus • Location: New York City (Indoor/Outdoor) • 100% commission based. Non hourly pay.
Our business offers low-income and government aid recipients free internet or phone services. The people that matter most are connected through our Lifeline and ACP (Affordable Connectivity Program) programs. To qualified consumers, we provide complimentary phones and tablets with unlimited plans (1 time fee may apply to customers). Get paid every week to distribute free gadgets with unlimited plans. Earn CASH money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. • Flexible days (Full time/Part time) *Minimum 3 days required for Part Time* • Working hours: 9am to 6pm • Daily Cash Payment, Weekly performance base payment, Bonus • Location: New York City (Indoor/Outdoor) • 100% commission based. Non hourly pay.
As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree