Front Desk Supervisor
9 days ago
Portland
Job Description Hotel : Portland Holiday Inn8439 NE Columbia BlvdPortland, OR 97220Hotel Front Desk SupervisorFull timeCompensation Range : 21.00 Hourly Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between., • Coach, train, and motivate front desk associates-you're the team's go-to guru., • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone., • Monitor cash handling, shift reports, and compliance with brand and safety standards., • Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe., • Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro., • Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems., • Tech confident - Hotel systems, emails, reports-nothing fazes you. Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: