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6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications., • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers., • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation., • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards., • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments., • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience., • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Strong communication skills with confidence in representing CarMax and its products., • Ability to build lasting relationships and create win-win solutions for customers., • Demonstrated integrity, respect, and teamwork in a fast-paced environment., • Skilled in balancing customer needs with business goals and following processes accurately., • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines., • High School Diploma or equivalent and a valid driver’s license., • Ability to lift up to 25 lbs and accurately read and transcribe data. Preferred Qualifications • Sales or customer service experience in retail or similar environments., • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. In addition to your hourly rate, this role also includes a monthly team-based bonus targeted at 25% of base salary, based on store performance vs goal. Customer Specialists earn an average bonus of over $900 per month. The hourly rate for this position is: $19.00 - $28.50 Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible: • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company., • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our _ website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Description Remote Sales Specialist HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job DescriptionOur values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience: • Success. Our winning team pursues excellence while learning and evolving., • Career growth. We develop industry-leading talent because Ross grows when our people grow., • Teamwork. We work together to solve the hard problems and find the right solution., • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. General Purpose: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations if performance of these tasks will help achieve our Customer service and operational goals. Essential Functions: • Understands that safety is the number one priority and practices safe behaviors in everything they do., • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership., • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs., • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction., • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed., • Represents and supports the Company brand at all times., • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas., • Maintains a professional appearance and adheres to the Company's dress code at all times., • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas., • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards., • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers., • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards., • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise., • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece, and the notification of Store Leadership to review and approve all disposals., • Follows all policies and procedures concerning cash, check, charge card, and refund transactions, voids, and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders., • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow. Competencies: • Manages Work Processes., • Business Acumen., • Plans, Aligns & Prioritizes, • Builds Talent., • Collaborates., • Leading by Example., • Communicates Effectively., • Ensures Accountability & Execution. Qualifications And Special Skills Required: • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner., • Ability to perform basic mathematical calculations commonly used in retail environments. Physical Requirements/Ada: • Ability to use all Store equipment, including PDTs, registers and PC as required., • Ability to spend up to 100% of working time standing, walking, and moving around the Store., • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop., • Ability to occasionally push, pull and lift more than 25 pounds., • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies., • Certain assignments may require other qualifications and skills., • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. Supervisory Responsibilities: None DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.60 - $17.10. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Job Description Pay: $300,000.00 - $500,000.00 per year Job description: $150,000 Sign-On Bonus – Oral & Maxillofacial Surgeon Opportunity in Buffalo, NY Make This Summer the Season You Elevate Your Career Summer is the perfect time to make a move, and our established multi-specialty practice in Buffalo, NY is growing. We're seeking a Full-Time Oral & Maxillofacial Surgeon to join our thriving team and take advantage of an exceptional opportunity backed by a $150,000 Sign-On Bonus. With a strong internal referral network and an established patient base, you'll step into immediate surgical volume from day one. Our practice is uniquely positioned for specialist success, featuring a full specialty suite attached directly to the office, creating a seamless patient experience and fostering close collaboration among providers. You'll join a respected team known for delivering comprehensive, compassionate care. We're looking for a surgeon who combines clinical excellence with a confident, reassuring chairside manner and enjoys working alongside colleagues who are committed to outstanding patient outcomes. Why Join Us This Summer? ● $150,000 Sign-On Bonus ● Full specialty suite attached to the practice ● Immediate surgical volume and strong earning potential ● Consistent in-house referrals from an established provider network ● Collaborative multi-specialty environment ● Continuing education and professional development support ● Collegial, growth-focused culture Qualifications ● DDS/DMD from an accredited institution ● Active New York dental license ● Completion of an Oral & Maxillofacial Surgery residency ● Board Certified (preferred) ● IV sedation proficiency ● Team-oriented, patient-first mindset What We Offer ● Excellent compensation package ● $150,000 Sign-On Bonus ● Consistent in-house referrals ● Continuing education and professional support ● Access to a full specialty suite and collaborative clinical team ● A positive culture focused on growth, quality care, and professional success This summer, join a practice where you'll have the support, resources, and patient demand to thrive. With a $150,000 Sign-On Bonus, immediate surgical opportunities, and the benefit of a fully integrated specialty environment, this is an outstanding opportunity to build your future with a respected Buffalo-area team. Job Types: Full-time, Part-time Work Location: In person

Job DescriptionWe are looking for an Accounts Payable Specialist to support day-to-day payables operations for an organization based in Buffalo, New York. This Long-term Contract position is ideal for someone who is highly organized, detail-oriented, and comfortable managing invoice workflows and payment processing in a fast-paced environment. The selected candidate will help maintain accurate financial records, ensure timely disbursements, and contribute to smooth accounts payable operations. Responsibilities: • Review incoming invoices, confirm supporting documentation, and prepare items for accurate entry into the accounts payable process., • Assign appropriate general ledger or account codes to invoices to ensure expenses are recorded correctly., • Process vendor payments through ACH transactions and check runs while following established deadlines and internal controls., • Reconcile payment details and resolve discrepancies by coordinating with vendors and internal departments., • Maintain organized records of invoices, approvals, and payment activity to support audit readiness and reporting needs., • Monitor outstanding payables and help ensure obligations are paid accurately and on schedule., • Investigate invoice or payment exceptions and take corrective action to prevent recurring issues.• Demonstrated experience working in accounts payable or a closely related accounting support role., • Practical knowledge of invoice review, account coding, and payment processing procedures., • Hands-on experience handling ACH payments and coordinating check run activities., • Strong attention to detail with the ability to maintain accuracy across high-volume transactional work., • Comfortable using accounting systems and standard office software to manage financial records efficiently., • Effective communication skills for working with vendors and internal teams to resolve payment questions., • Ability to manage multiple priorities, meet deadlines, and stay organized in a deadline-driven setting.

Job Description Remote Sales Enrollment Specialist HMG Careers | Remote - Canada and United States Your ambition doesn't need an office. Build a sales career working from home. To succeed, you'll need to be organized and disciplined. In addition to a great income, you'll be representing an established insurance brand that serves union members, veterans, and their families across Canada and the United States. You will be provided with leads, training, technology, and ongoing support. Your role is to connect with prospective clients, understand their needs, and help them select benefit programs designed to protect the people they care about. First-year earnings are estimated at $67,000 - $70,000, based on individual sales performance. What you'll do • Contact company-provided leads to schedule virtual benefit consultations., • Meet with prospective clients through Zoom., • Explain available benefit programs clearly and help clients make informed enrollment decisions., • Serve union members, veterans, working families, and members of established partner organizations., • Work with your regional manager to establish clear activity and performance goals. Why join us • 100% remote, work-from-home position, • No traditional cold calling, • Commission Only and a great bonus compensation, • Renewal commissions that can create long-term income, • Medical, dental, and prescription benefits, • Stock-option opportunities, • Comprehensive training and licensing support Who we're looking for You do not need previous insurance experience. Comprehensive training is provided. The candidates who really thrive in this role are coachable, dependable, and comfortable speaking with our clients. You may be a strong fit if you: • Communicate clearly in writing, over the phone, and through video meetings, • Enjoy helping people understand important financial and benefit decisions, • Can manage your own schedule and stay focused without constant supervision, • Have basic computer skills and are comfortable using Zoom, • Have sales, customer-service, hospitality, recruiting, or other people-facing experience Licensing and eligibility You must hold or be willing to obtain the life-insurance license required in your province or state. If you are not currently licensed, we will help you understand the licensing process and identify an appropriate solution. Applicants must be legally authorized to work in Canada or the United States. About HMG Careers HMG Careers hires insurance advisors working with agencies across Canada and the United States. Our advisors represent an established global brand and serve members of unions, veterans' organizations, and other partner groups. We believe good sales work begins with trust. That means listening carefully, explaining benefits honestly, following through, and helping clients protect the people who depend on them.

Job Description Kyle Clarke with Robert Half of Buffalo has partnered with a local organization that is looking for a Staff Accountant to join their team in Buffalo, New York. In this role, you will help maintain accurate financial records, support funding and program-related accounting activity, and contribute to a timely monthly close process. This position is well suited for an accounting specialist with a solid understanding of general ledger activity, reconciliations, and compliance standards within a mission-driven environment. Responsibilities: • Prepare and post journal entries to maintain complete and accurate accounting records., • Reconcile general ledger accounts and investigate variances to ensure financial data is reliable., • Assist with month-end closing activities, including account analysis and supporting schedules., • Track and record financial activity related to grants and designated programs in accordance with funding requirements., • Help maintain compliance with organizational policies, applicable accounting standards, and external reporting obligations., • Support tax-related accounting tasks, including areas involving corporate and sales tax documentation., • Collaborate with internal team members to gather financial information and resolve accounting discrepancies., • At least 2 year of accounting experience in a staff accountant or similar role., • Working knowledge of GAAP and core general ledger accounting practices., • Experience preparing journal entries and performing account reconciliations., • Familiarity with tax-related accounting concepts, including corporate tax and sales tax., • Ability to support month-end close with strong attention to accuracy and deadlines., • Proficiency in analyzing financial records and identifying inconsistencies., • Strong organizational and communication skills in a detail-focused office setting.

Job Description Jenny Bour with Robert Half is working with a technology company that is looking for an Accounts Receivable Specialist to join their finance team in Tonawanda, New York! This AR Specialist position is responsible for supporting healthy cash flow through accurate invoicing, effective collections follow-up, and careful maintenance of customer account records. The Accounts Receivable Specialist also works closely with internal departments and customers to address payment concerns, reduce outstanding balances, and uphold strong service standards. This position offers a hybrid schedule for individuals that can commute to Tonawanda, NY office! Responsibilities: • Oversee assigned customer accounts and follow up on outstanding balances to encourage prompt payment., • Apply incoming payments accurately and maintain up-to-date records for all cash receipt activity., • Carry out organized collection efforts for overdue accounts while documenting outreach and account status thoroughly., • Partner with customers to clarify payment concerns and help resolve issues affecting invoice settlement., • Assist with new account setup activities, including support for customer credit review and approval steps., • Review payment behavior and account activity to identify developing credit concerns and escalate issues when needed., • Research billing variances, disputed charges, short payments, and related account discrepancies to support timely resolution., • Work with project management, customer service, sales, and operations teams to address invoice or payment-related problems., • Prepare customer invoices, statements, credits, and write-offs while confirming billing aligns with contracts, pricing terms, and company standards., • Contribute to month-end closing tasks, reporting needs, and audit support as requested., • Associates or Bachelor’s degree is preferred, • 2-4+ years of Accounts Receivable experience, • Practical experience with accounts receivable, commercial collections, cash application, and billing processes., • Solid understanding of accounting workflows, business procedures, and account reconciliation practices., • Strong problem-solving skills with the ability to investigate issues and improve process accuracy., • Proficiency with Microsoft 365 applications, spreadsheets, databases, and standard business software tools. ***For immediate and confidential consideration, please apply directly or send your resume to Jenny Bour via LinkedIn.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Free food & snacks, • Opportunity for advancement, • Paid time off, • Training & development Benefits/Perks • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive Compensation Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. Responsibilities • Review accounts to discover overdue payments, • Research client information and historical data on accounts, • Communicate with clients regarding overdue accounts, • Collect payments and issue refunds, • Maintain accurate documentation of account status and collection efforts, • Report on collection activity and present to managementQualifications, • High school diploma/GED required, a college degree is preferred, • Previous experience as a Collection Specialist or in a similar position, • Understanding of collection techniques, • Knowledge of debt collection laws and regulations, • Familiarity with Microsoft Office, Excel, and computer databases, • Ability to work well under pressure, • Excellent communication and negotiation skills

Job Description We are seeking a dedicated Billing Specialist to join our fast-growing organization. As a Billing Specialist you will help ensure accurate and timely processing of medical claims. If you’re detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity to apply your billing expertise. Be part of a supportive team where your work directly impacts efficiency, revenue, and patient satisfaction! Grider Support Services is excited to welcome dedicated professionals with a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Candidates with prior billing experience in Radiology and/or Anesthesiology are strongly encouraged to apply, as this specialized experience may qualify candidates for compensation toward the higher end of the posted salary range. Pay Range: $22.40 to $29.00 hourly* Department: Revenue Cycle Management Location: North Union Road Williamsville, NY Position Type: Full-time, First Shift, M-F - 4 days a week remote, 1 day in-office Why Grider Support Services? • Work-Life Balance: Enjoy a schedule with no nights or weekends, that allows you to work 4 days a week remote., • Comprehensive Benefits: Rich medical, dental, vision package with a 100% employer funded HRA!, • Generous Paid Time Off: 10 paid holidays, plus PTO and a sick bank., • Secure Retirement: 401(k) plan with a 3% match., • Peace of Mind: Employer paid life insurance policy and other voluntary life insurance offerings., • Extra Perks: Exclusive deals, discounts, and more Essential Duties and Responsibilities: • Review and process patient medical records to ensure accuracy in charge posting and billing., • Maintain knowledge and experience in utilizing CPT and ICD-10 coding systems to assign appropriate codes for procedures and diagnosis ensuring adherence with payer guidelines., • Prepare and submit claims to insurance companies for processing including batch transmission reconciliation process., • Communicate with healthcare providers, patients, and insurance companies regarding billing inquiries., • Maintain up-to-date knowledge of medical billing systems and practices., • Ensure compliance with all relevant laws and regulations related to medical billing and reimbursement., • Collaborate and maintain a positive rapport with medical office staff to resolve any discrepancies or issues related to billing., • Maintain knowledge and understanding of medical insurance programs and coverage offered under the various plans., • Research and work collaboratively with medical office staff to capture all billing activities (e-bill management). This may require access to additional information systems (EMR or Data Warehouse), • Contact patients and/or provider offices directly to secure current and accurate insurance information and provide guidance to patients on policy terms., • Respond to the revenue cycle management team and external vendors promptly to address information required for claim resubmission and denial resolution., • Assist in the development of protocols and workflows to ensure correct billing and maximum reimbursement., • Maintain understanding of payer websites and content for eligibility purposes and navigation of Practice Management integrated eligibility module. Qualifications: • High School Diploma or GED, required, • 3-4 years’ experience in medical billing, required, • Basic knowledge of ICD-10 and CPT Codes, required, • Certificate from technical school in Medical Billing, preferred, • Understanding of Revenue Cycle Management, preferred, • Ability to multi-task with accuracy required, strong organizational skills., • Strong customer service and communication skills with ability to utilize computer programs. Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Overview CTG is seeking to fill a Mortgage Closing Specialist I opening for our client in Cheektowaga, NY. Location: Cheektowaga, NY (hybrid remote) Duration: 12 months Overview: As a Mortgage Closing Specialist I, you will serve as a critical liaison for gathering information necessary for the issuance of Closing Disclosures (CD). This role requires attention to detail as you assist our centralized Disclosure team, monitor and review reports and spreadsheets related to loan estimates and change circumstances for residential mortgage closings. Your collaboration with various parties will ensure timely closings while maintaining accuracy and compliance with all relevant guidelines. Primary Responsibilities: • Assign pipeline reporting to title reviewers and manage the title review process., • Communicate effectively with all parties involved in the closing process, including customers, brokers, loan officers, and settlement agents., • Work with internal departments and external organizations to obtain necessary documentation for closings., • Conduct thorough reviews of files to ensure compliance with State and Federal guidelines, including verifying employment for income-qualified borrowers., • Monitor and review reports and spreadsheets related to loan estimates and change circumstances., • Follow up on rate lock and document expirations., • Ensure completeness and accuracy of documentation submitted for CD issuance., • Proactively liaise with Settlement Agents to gather required information., • Monitor close dates and communicate any changes promptly., • Adhere to compliance and operational risk controls as per Company and regulatory standards., • Support a diverse environment that reflects the M&T Bank brand., • Complete other related duties as assigned. Scope of Responsibilities: • Collaborate closely with internal and external customers, including co-workers, borrowers, and Settlement Agents. Supervisory/Managerial Responsibilities: • This position does not include supervisory responsibilities. Education and Experience Required: • Associate's degree with a minimum of 1 year prior business experience, or at least 1 year of combined M&T Closing experience and customer service experience. In lieu of a degree, a combined 3 years of higher education and/or work experience, including at least 1 year of relevant experience., • Strong PC skills with proficiency in spreadsheet, word processing, and email software., • Ability to make informed decisions based on provided information., • Detail-oriented with the ability to adapt in a fast-paced mortgage environment., • Excellent verbal and written communication skills., • Strong attention to detail and organizational skills. Education and Experience Preferred: • Prior experience in Mortgage Closing at a lender, title company, or settlement agent's office., • Familiarity with departmental software., • Knowledge of product, investor, and compliance requirements. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!

Job DescriptionJob Requirements We are seeking a skilled Integration Specialist to implement, configure, commission, and maintain Schneider Electric Power Monitoring Expert (PME) systems, including associated metering hardware, communications infrastructure, and server-based software components. This individual will ensure reliable data acquisition, system integration, and accurate reporting across customer power distribution systems. The Integration Specialist will be responsible for configuring meters and communication networks (Modbus TCP/IP, RS-485, Ethernet), validating data integrity, and troubleshooting system performance issues. This role includes hands-on inspection, troubleshooting and commissioning of power meters and related equipment in low-, medium-, and high-voltage environments. The candidate must be comfortable interpreting electrical one-lines, control schematics, wiring diagrams, and technical documentation. In addition to PME responsibilities, this position will support integration with the Stark Optelligent platform, our building analytics, and continuous commissioning solution. This includes validating data streams from BMS and power monitoring systems, assisting with analytics deployment, supporting data mapping and tagging, and collaborating with controls teams to optimize building performance through actionable insights, and diagnostics. Success in this role requires strong technical troubleshooting skills, system-level thinking, and the ability to work both independently in the field and collaboratively with engineering, programming, and service teams. This position may require travel to local customers in Western New York as well as to Jamestown, Florida, and Virginia. Compensation The expected pay range for this position is $22.78 - $32.54 per hour, depending on experience, qualifications, and geographic location. Stark Tech reasonably expects to pay within this range at the time of hire. Individual compensation is determined based on several factors including experience, education, certifications, skills, internal equity, and market conditions. Work Experience Associate degree in Electrical Engineering Technology, Electronics, or related field or equivalent military or technical training. 24 years of experience as a Field Service Engineer, Controls Technician, or Integration Specialist working with electrical, electro-mechanical, or electronic systems preferred. Demonstrated competence using diagnostic tools including digital multimeters, oscilloscopes, AC clamp meters, load banks, and other electrical test equipment. Working knowledge ofswitchgear and power distribution systems. Experience configuring communication networks and industrial protocols (Modbus RTU/TCP preferred). Ability to write technical reports, procedures, and customer-facing documentation, and effectively communicate technical information to clients. Proficiency with Microsoft Office and mobile field technology (iPads, smartphones, laptops). This position may require travel to local customers in Western New York as well as Jamestown, Florida and Virginia. Preferred Qualifications (Not Required) Experience with Schneider Electric Power Monitoring Expert (PME). Familiarity with building automation systems (BMS) and integration of power data into analytics platforms. Experience in emergency power generation and distribution, including switchgear and generator control applications. HMI/SCADA programming and troubleshooting experience, including graphics development, reporting, and alarm configuration. Experience with building analytics, continuous commissioning, or fault detection and diagnostics platforms. Benefits Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies. At Stark Tech, we invest in our employees by offering a competitive benefits package recognized with Mployer's 2026 Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive medical, dental, and vision coverage, generous employer HSA contributions, paid time off, a 401(k) with employer match, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment. \nCompany Description At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter. At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Job DescriptionDescription: Benefits and Leave Specialist Envision Benefits Group, LLC Location: Cheektowaga, NY (in office) Schedule: Full-time, hourly Pay: $25.00 to $30.00 per hour Envision Benefits Group is hiring a Benefits and Leave Specialist to support two of our core client services. You'll manage leave of absence cases for the employees of our leave administration clients, guiding each case from the first request through the employee's return to work. You'll also handle the day-to-day administration for our small group benefits clients, including renewals, enrollments, carrier paperwork, commission reconciliation, and invoice audits. This administrative role suits someone organized and detail-focused who likes being the go-to person for employees, clients, and carriers. Envision Benefits Group is an independent, women-owned HR consulting and employee benefits firm in the Buffalo area. We're a small team, and your work matters here every day. What You'll Do Leave of Absence Administration • Serve as the first point of contact for employee leave requests (FMLA, NYS Paid Family Leave, NYS Disability), • Send leave packets and notices, and confirm eligibility, • Collect medical certifications and submit claims to carriers, • Track each case from the first request through the employee's return to work Benefits Administration • Assemble and email renewal packets, then follow up for plan elections, • Complete carrier paperwork and build client groups in benefits platforms, • Process enrollments, changes, and terminations, • Answer employee questions about ID cards, claims, and coverage, • Reconcile carrier commission statements, • Audit monthly carrier invoices and resolve billing errors Requirements: What We're Looking For • At least 1 year of experience in HR, group benefits, insurance, payroll, or an administrative role handling confidential employee information, • Associate's degree in business or bachelor's degree in HR preferred, • Leave or benefits administration experience is a plus, but not required (we'll train you), • Comfortable with Microsoft 365, including Excel, • Quick to learn web-based platforms and carrier portals, • Discreet with medical and personal information, • The kind of person who notices when a number doesn't match, and fixes it Compensation and Benefits • $25.00 to $30.00 per hour, based on experience, • Medical insurance, with single coverage fully paid by Envision Benefits Group, • Dental and vision coverage, • Paid life insurance, • Other ancillary benefits, • Paid time off and paid holidays, • Retirement plan with employer match Envision Benefits Group is an equal opportunity employer. If you need a reasonable accommodation during the hiring process, contact us at hrservice@envisionbenefitsgroup.com.

Job Description Job Overview: Search Solution Group is seeking a Professional Medical Coding Educator Auditor on behalf of our client, a non-profit healthcare system, located in Buffalo, NY. This role is responsible for ensuring coding accuracy, regulatory compliance, and data integrity through comprehensive auditing, education, and mentoring initiatives. The Professional Medical Coding Educator Auditor will collaborate with coding professionals, clinicians, compliance teams, and operational leadership to improve coding quality, support reimbursement accuracy, and ensure compliance with federal, state, and payer regulations. This position also plays a key role in coding education, workflow standardization, and continuous process improvement across multiple specialties. Key Responsibilities: • Conduct coding audits utilizing Intelicode and other auditing software to evaluate coding accuracy and documentation compliance, • Review medical records to ensure coding aligns with ICD-10-CM, CPT, HCPCS, Evaluation and Management (E/M), and official coding guidelines, • Ensure coding and billing practices comply with federal, state, payer, and organizational regulations, • Provide timely education and feedback to clinicians, coding professionals, and Clinical Documentation Excellence & Integrity (CDEI) staff regarding coding updates and audit findings, • Develop and deliver educational programs related to coding guidelines, documentation improvement, and regulatory changes, • Mentor and train new coding professionals to support onboarding and continued professional development, • Partner with Clinical Documentation Improvement (CDI), Corporate Compliance, Ancillary Departments, Outpatient Coding Managers, and medical staff to improve coding quality and consistency, • Assist with workflow redesign and coding standardization initiatives related to Epic and other Electronic Health Record (EHR) systems, • Develop, maintain, and update coding policies, procedures, and educational materials, • Generate audit reports, analyze coding trends, and recommend process improvements, • Support departmental coding needs by performing coding assignments as necessary, • Lead designated coding compliance projects and participate in continuous quality improvement initiatives, • Travel to multiple healthcare sites as needed to support auditing, education, and operational initiatives Requirements include: Education: • High school diploma or equivalent required, • Associate's degree or higher in Health Information Management, Healthcare Administration, or a related field preferred Experience: • Minimum of three (3) years of multi-specialty medical coding experience, • Experience utilizing electronic encoders and auditing software, • Experience applying CPT, ICD-10-CM, HCPCS, and Evaluation & Management (E/M) coding guidelines, • Experience working within Electronic Health Record (EHR) systems, preferably Epic, • Previous auditing, education, mentoring, or compliance experience preferred Skills: • Excellent analytical and problem-solving abilities, • Strong written, verbal, and interpersonal communication skills, • Advanced organizational and time management skills, • Strong attention to detail and accuracy, • Proficiency with Microsoft Office Suite, particularly Excel, • Ability to generate reports and analyze coding data, • Effective presentation and training skills, • Ability to manage multiple priorities and meet deadlines, • Strong collaboration and relationship-building skills Certifications: • Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), or Certified Coding Specialist – Physician-based (CCS-P) required, • Certified Professional Medical Auditor (CPMA) required Knowledge: • ICD-10-CM, CPT-4, HCPCS, and Evaluation & Management (E/M) coding guidelines, • Anatomy, physiology, and medical terminology, • APC methodologies and outpatient coding requirements, • CMS Documentation Guidelines and Official Guidelines for Coding and Reporting, • AHA Coding Clinic, CPT Assistant, and other authoritative coding resources, • Medical billing, reimbursement methodologies, and compliance standards, • HIPAA privacy and security regulations, • Electronic Health Records (EHR), coding encoders, and auditing software Key Competencies: • Strong coding accuracy and regulatory compliance expertise, • Leadership and mentoring abilities, • Commitment to continuous learning and professional development, • Excellent critical thinking and sound judgment, • Adaptability and openness to process improvement and change, • Accountability and ownership of work quality, • Ability to collaborate effectively across interdisciplinary teams, • Strong organizational and project management skills, • Professionalism, integrity, and ethical decision-making, • Customer-focused approach when working with clinicians, coding staff, and leadership

Job Description Leasing Specialist Glendale Communities is a local property management company based in WNY that develops, acquires, invests in, and manages a wide range of multifamily properties. Our mission is to provide first-rate resident living experience and a people-first work environment for our team members. Overview We are seeking a dynamic Leasing Specialist to join our team. Leasing Agents at are key members of the office team, they are forefront of the leasing office and promote positive customer service. The ideal candidate will be responsible for facilitating the leasing process for residential properties and perform administrative and managerial duties concerning the property as directed. NYS Real Estate Salesperson License is NOT required for this position. Responsibilities • Assist potential tenants in finding suitable rental properties by showcasing available units and conducting property tours., • Manage the leasing process from application through move-in, including screening applicants and preparing lease agreements., • Maintain accurate records of all leasing activities in property management software., • Ensure compliance with Fair Housing regulations and company policies throughout the leasing process., • Respond promptly to inquiries via phone, email, or in-person, demonstrating excellent phone etiquette and customer service skills., • Collaborate with maintenance staff to address tenant concerns and ensure properties are well-maintained., • Stay informed about local rental market trends and laws affecting property leasing., • Assist Property Manager in creating and implementing advertisements in media., • Assist in preparation and delivery of resident lease renewals., • Assist in collection and posting of rent checks. Requirements • 1-2 yrs. experience in leasing, sales, administrative, or customer service., • Previous Leasing / Property Management experience preferred., • Friendly & personable customer service mindset., • Exceptional customer service skills with a focus on building positive relationships., • Strong phone etiquette and communication skills for effective interaction with prospective tenants., • Ability to work independently as well as part of a team in an office environment., • Understanding of legal aspects related to property leasing, including Fair Housing regulations., • Valid driver's license, clean driving record and personal vehicle required. Benefits Include: Paid Holidays, PTO, Annual Raise & Bonus + more Benefits • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Tuition reimbursement, • Vision insurance Physical Requirements Prolonged periods sitting at a desk, working on a computer, standing, and walking, giving tours, and meeting with potential tenants. Must be able to lift up to 15 pounds at times. Must be able to traverse a variety of properties with stairs and in a variety of weather. Must be able to work weekends and/or evenings on a rotating schedule.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Job Responsibilities: As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements. Additional responsibilities for the Senior Specialist include: • Meeting with participants face-to-face regularly as required by government contractual obligations., • Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records., • Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes., • Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program., • Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant., • Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants., • Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community. Qualifications Minimum Requirements: • High School Diploma or GED required. Bachelor’s degree preferred., • Two (2) years of customer service or case management experience required., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic computer skills., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Endeavor Health Services is seeking a full-time Licensed Criminal Justice Specialist to provide counseling, behavioral health support, and care coordination to individuals involved in the criminal justice system. This community-based role focuses on helping individuals address behavioral health and criminogenic needs, successfully navigate reentry, and build the skills and supports necessary to reduce recidivism. The ideal candidate is compassionate, culturally responsive, collaborative, and comfortable working in community settings. The Criminal Justice Specialist will work alongside an interdisciplinary team and collaborate with probation officers, law enforcement, community providers, and other stakeholders to ensure individuals receive coordinated, person-centered services. This position involves regular community travel, including visits to individuals' homes, probation offices, and other community locations. Key Responsibilities • Conduct behavioral health, criminogenic risk, and needs assessments., • Develop individualized treatment and service plans., • Provide individual and group counseling using evidence-based practices, including CBT, Motivational Interviewing, and trauma-informed care., • Provide culturally responsive support related to mental health, substance use, behavioral health, and reentry., • Coordinate services with interdisciplinary team members, probation, law enforcement, and community providers., • Help individuals navigate court, probation requirements, and other barriers to successful reentry., • Provide crisis intervention, de-escalation, and safety planning when needed., • Advocate for access to community resources and supportive services., • Maintain accurate and timely clinical documentation and records., • Participate in case conferences, team meetings, community outreach, and education activities. Qualifications Required: • Current New York State professional license, such as LMSW, LCSW, or LMHC., • Valid New York State driver's license and reliable access to a vehicle for community visits., • Ability to provide services in accordance with licensing requirements, regulations, and agency policies., • Strong communication, organization, documentation, and interpersonal skills., • Proficiency with Microsoft Office/Microsoft 365. Preferred: • Experience in criminal justice, behavioral health, social services, or reentry services., • Experience with CBT, Motivational Interviewing, trauma-informed care, or community-based services., • Knowledge of local community resources., • Personal or lived experience with the criminal justice system is highly valued. What We're Looking For The ideal candidate is compassionate, dependable, collaborative, culturally responsive, and comfortable working with individuals facing complex behavioral health and social challenges. Strong emotional intelligence, empathy, accountability, problem-solving, and cultural humility are essential. Compensation & Benefits • $56,934 – $68,776/year (based on experience and credentials), • Medical, dental, and company-paid vision, • Company-paid life, AD&D, and long-term disability, • 401(k) with employer contribution, • Generous PTO + 10 paid holidays, • Employee Assistance Program + discounted pet insurance, • PSLF eligibility, • Clinical supervision toward advanced licensure Why Join Endeavor? You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description Employment Opportunity Information & Referral Specialist Job Description: VIA is seeking Information & Referral Specialists interested in working approximately 20 hours per week. Applicants should have availability to work within one or more of the following scheduling windows: • Monday–Friday: 7:00 a.m.–11:00 a.m., • Monday–Friday: 12:00 p.m.–4:00 p.m. This position works in a remote capacity and is primarily responsible for answering calls, determining and addressing caller needs while collecting and documenting all required data. While the primary scheduling needs are outlined above, applicants should be prepared to maintain reasonable flexibility in their availability and schedule to help support the needs of our 24-hour, 7-day-a-week call center operations. Essential Functions: • Answer and document all incoming calls in accordance with Contact Center procedure, • Manage call volume in a timely and efficient manner, • Assess caller needs to provide comprehensive information and make accurate referrals to appropriate agencies, programs and services, • Schedule appointments for agency programs and collect necessary caller information, • Complete follow ups and log calls in accordance with Contact Center procedure, • Uphold quality assurance goals Competencies: • Proficient in the use of Microsoft Office Suite, • Demonstrate excellent internal and external customer service, • Effectively work with individuals of diverse backgrounds, • Comfortable communicating with individuals in crisis or experiencing high levels of stress, • Counsel individuals with an ability to balance agency policy while displaying sensitivity to clients/colleagues, • Adapt communication style depending on assigned duty, • Maintain confidentiality and professionalism in a fast-paced environment, • Demonstrate independent thinking and problem solving, • Demonstrate detail orientation in completion of duties, • Demonstrate patience, flexibility, and active listening, • Effectively communicate with colleagues, customers, vendors and/or outside agencies, • Achieve results independently and work well as part of a team, • Maintain a calm, sensitive demeanor in an actively changing work environment Qualifications: • High School diploma or equivalent, • Two years of experience in customer service, Contact Center or human services, • Must be live in the one of the following states: New York, Pennsylvania, North Carolina, South Carolina, • Ability to provide documentation of legal blindness preferred but not required VIA is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call Human Resources.

Job Description Join the Endeavor Team! Endeavor is seeking a detail-oriented and motivated, full-time (37.5 hours per week) Billing Specialist to support our financial operations and ensure accurate, timely reimbursement for behavioral health services. This role is ideal for someone with medical billing experience who enjoys problem-solving, working independently, and contributing to a mission-driven agency. This position is onsite at our West Seneca, NY office. Position Summary The Billing Specialist is responsible for managing billing activities, processing insurance claims, resolving claim issues, and maintaining compliance with federal, state, and payer requirements. This position plays a critical role in supporting the agency's financial health and ensuring the individuals we serve receive seamless service. What You’ll Do • Submit accurate electronic and paper claims in accordance with payer, state, and federal requirements., • Review billing reports and resolve billing discrepancies and errors., • Follow up on unpaid, denied, or rejected claims and coordinate resubmissions as needed., • Verify client eligibility, benefits, and authorizations prior to claim submission., • Maintain working knowledge of ICD-10, CPT, and HCPCS coding guidelines relevant to behavioral health services., • Manage accounts receivable and support timely reimbursement efforts., • Assist clients with billing and insurance-related inquiries in a professional and courteous manner., • Maintain confidentiality and comply with HIPAA regulations., • Adhere to agency policies, procedures, and billing compliance standards., • Participate in ongoing training and professional development opportunities. Qualifications Required • Minimum of 2 years of medical billing experience., • Experience with Electronic Health Record (EHR) systems and billing software., • Knowledge of CPT, ICD-10, and HCPCS coding., • Understanding of Medicaid, Medicare, and commercial insurance billing processes., • Strong organizational skills and attention to detail., • Proficiency in Microsoft Office, including Excel., • Excellent written and verbal communication skills., • Ability to work independently and collaboratively within a team environment., • Ability to maintain confidentiality and handle sensitive information appropriately. Preferred • Experience billing for behavioral health, mental health, or substance use treatment services., • Familiarity with state and federal behavioral health billing regulations. What We're Looking For Successful candidates will demonstrate: • Strong accountability and dependability., • Excellent problem-solving and critical-thinking skills., • Effective time management and organizational abilities., • Emotional intelligence and empathy when interacting with clients and colleagues., • A commitment to professionalism, respect, collaboration, and continuous learning. Compensation & Benefits • Salary: $18.00 – 22.66 per hour (based on education and experience), • Medical, dental, and company-paid vision insurance, • Company-paid life insurance, AD&D, and long-term disability, • Optional short-term disability and additional life/AD&D coverage, • 401(k) with employer contribution, • Generous PTO, sick time, and 10 paid holidays, • Employee Assistance Program, • Discounted pet insurance, • Eligibility for student loan forgiveness through programs like Public Service Loan Forgiveness Why Join Endeavor? You’ll be part of a mission-driven agency committed to supporting individuals during high-risk transitions and helping them build lasting stability in the community. We prioritize teamwork, professional growth, and meaningful work that directly impacts people’s lives. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Description Temporary Job Request Number: CWP - 1501 - Fleet Systems Analyst Contingent Worker Information Position Title Fleet Systems Analyst NYPA Business Unit Utility Operations Experience Level 1 (1-5 years) Work Location Buffalo Office Anticipated Start Date Immediate Duration of Assignment 12 month(s) Project/Assignment Staff Augmentation CWP Manager Christine.Prendergast@nypa.gov Date of Posting 09/10/2026 Due Date 09/25/2026 Work Schedule Monday through Friday. Location: Canals Buffalo Office - 4950 Genesee Street suite 190 Cheektowaga, NY 14225 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA and Canals requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements. CWPO Engagement Requirements Candidates are REQUIRED to be local to the Tri-State area and in W2 tax status as an hourly paid employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required of the candidate during onboarding. Submission Instructions Your email submissions must contain: • The LEGAL name of candidate (no aliases, monikers, or nicknames), • Job Broadcast number in your email subject header, • Direct Hourly Labor and Hourly Billing rates, • Visa work authorization, if applicable, • For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation., • NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates., • For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov or Markus Caruso at Markus.Caruso@nypa.gov. Project Overview The Fleet Systems Analyst requires a blend of technical, analytical, and communication skills to support monitoring, and updating of computerized vehicle, vessel and equipment information systems. The FSA assists software package users in day-to-day activities, including but not limited to data loads, maintenance, data extraction, maintenance of the existing systems, and development of new reporting packages. The FSA analyses existing processes that are configured outside of the structured software platform, documents processes, proposes and assists in the implementation efforts of solutions within the financial software platforms. Job Functions & Responsibilities Fleet & Marine Systems Specialist role encompasses a range of responsibilities, including the following key tasks: • Technical Work: Developing, monitoring, and updating computerized vehicle, vessel and equipment information systems. This involves working closely with Fleet & Marine equipment management Staff & IT systems to ensure data accuracy and system efficiency., • Fleet Analyses and Special Studies: Conducting detailed analyses and studies to identify areas for quality service and operational improvements. This includes assessing current operations and recommending changes to enhance performance., • System Admin for Holman Insights: Support the implementation, integration, and ongoing maintenance of asset information data withinsoftware within the fleet management system., • Liaison for MAXIMO Support: Acting as the main point of contact with Asset Management for Maximo support of Fleet and Marine Assets, which is a computerized maintenance management system (CMMS) used for tracking some fleet & marine assets and maintenance activities., • Reports Management: Managing periodic fleet reports for accuracy and rigor, continuously improving existing reports, and developing new dashboards for key performance indicators (KPIs). Skills • Proven ability to learn and adapt to new software and technologies, • Proficiency with Microsoft Excel, Word, PowerPoint, Power BI and other computer applications and file organization procedures is required., • Demonstrated ability to use Pivot Tables, Tables and Database formulas within MS Excel., • Strong technical aptitude with experience in managing information systems or databases. Maximo and Holman sotwares are a plus., • Reporting and Dashboards: Proven ability to manage and improve periodic fleet reports, and develop new dashboards for KPIs., • Analytical skills to interpret data and generate actionable insights, • Excellent verbal and written communication skills, • Ability to work independently as well as collaboratively within a team, • Experience in fleet management, marine operations, or a related field is preferred but not required, • Strong problem-solving skills and attention to detail, • Ability to manage multiple tasks and prioritize effectively Education & Certifications 4 year degree required.

Job Description Job Description: The Community Integration Specialist is responsible for assisting the Program of Initial Resettlement (PIR) team with pre-arrival planning including identifying appropriate housing, conducting home suitability checks, arranging the procurement of household goods such as beds, futons, draperies and other home items, and home set up utilizing a corps of volunteers secured by our Community Engagement Manager. The Community Integration Specialist also assists with limited resettlement and integration case management tasks, including airport pickups. This position works closely with the Program Manager and the Community Engagement Manager to ensure timely, fluid communication with those involved in the housing process. The Community Integration Specialist also coordinates volunteer and intern tasks working with JERS staff members in the CIS department. Primary Responsibilities: · Identify appropriate housing, works with landlords to finalize rental. · Work with case managers and landlords to arrange rent payments · Assist with securing temporary housing when permanent housing is not available to new arrivals · Source all required household items for apartment set up through purchase or minimal donation · Coordinate apartment setups with Community Outreach Manager to ensure volunteers are available to clean and furnish the home · Arranges professional apartment cleanings if necessary · Be on site during apartment set ups to ensure set up is done correctly and be available to handle concerns or questions that arise. · Comply with program requirements including case notes, PIR housing forms, check requests, inspections, and landlord statements · Communicate with utility providers to activate utilities and ensure working appliances · Works with case managers and outreach department to coordinate tasks for on-site interns and volunteers, providing guidance and support when needed. · Provides case management assistance for PIR and integration programming. · Assists with airport pick ups Qualifications: · Requires access to a safe, licensed vehicle and clean driving record · Ability to lift and carry up to fifty pounds · Friendly demeanor and calm disposition · Strong written and verbal communication skills · Ability to communicate with landlords, providers, and JERS staff in timely, professional, assertive manner · Ability to drive a van or rental van for moving items · Organization and time-management skills, including attention to detail and task follow-through · Excellent verbal & written documentation skills for communicating with volunteers, and for maintaining accurate and up-to date case notes and financial records. · Strong computer skills, including databases and Microsoft Office Suite · Self-direction and ability to work in a team environment · Some night and weekend hours required

Job DescriptionDescription: Just for Kids, awarded Employer of the Year by Buffalo State and the University at Buffalo, is looking for enthusiastic, creative, and motivated staff who have a passion for working with today’s youth and whose everyday priorities align with Just for Kids core values: to provide an engaging, enriching, and safe out of school experience. Company Information Just for Kids is a community-centered non-profit organization that offers before and after school and summer programming in the Amherst, Cheektowaga Central, Cheektowaga Sloan, Cleveland Hill (Cheektowaga), Grand Island, Sweet Home, and Williamsville Central School Districts. We also offer programming at The Park School of Buffalo, Saints Peter and Paul School in Hamburg, St. Benedict School in Amherst, St. Mary's School in Swormville, and Nardin Academy in Buffalo. Position Summary The Pre-K Specialist is responsible for developing and managing additional learning opportunities through play, enrichment activities and social interaction for the before and after school programs for pre-kindergarten children (ages 4-5). This role focuses on creating a safe, engaging and educational environment that complements the curriculum of the Program Manager and the regular school day. Coordinate with the Program Manager to determine responsibility for administrative tasks. Support the point person for site needs during Program Manager’s absence. • Design, plan and implement age-appropriate daily activities that align with early childhood education principles and foster children’s cognitive, social, emotional and physical development., • Create diverse activities such as arts, crafts, music, movement, literacy and science that are all development appropriate and engaging that reinforce classroom learning and are in in line with the Program Managers curriculum., • Maintain general housekeeping of all program areas including program spaces and storage areas and schedule spaces for groups of children based on size, activity and maintaining ratios., • Provide guidance on implementing Pre-K activities, managing behavior and ensuring a high-quality program., • Support daily communication with participating families and staff., • Maintain accurate record keeping (i.e. group trackers/attendance records, injury reports, etc.) Schedule After school programs follow the District/School calendar, Monday through Friday, from dismissal through the close of program (5:30pm or 6:00pm). Morning programs run from 7:00am/7:15am through the start of school. Five day availability preferred, but not required. Benefits • Competitive hourly rate, • Performance, Attendance, and Referral Bonuses, • Paid Sick Time, • Stellar Dental Discount Plan, • Tuition Discount through Just for Kids School-Age Discount Program, • 401(k) Plan Recognition Just for Kids takes pride in the services we offer the community and our staff. We have won multiple awards for our childcare services and the manner in which we treat our staff. • WNY Child Care Action Team – Empire Award for Child Care Excellence (2025), • Buffalo Business First – Best Places to Work Finalist – (2015, 2019, 2023), • Network for Youth Success – Quality Leadership Award (2022), • Child Care Provider of the Year, Child Care Resource Network (2015), • Employer of the Year – Buffalo State (2012) + University at Buffalo (2015), • UB Nonprofit Internship Site of the Year (2015)Requirements:, • Before employees are eligible to start working, they must be cleared through NYS OCFS. This includes the completion of several background checks, medical clearance, and fingerprinting., • Regular and predictable attendance Experience And Education: Must be 18 years of age or older. Education and/or experience per NYS OCFS regulations. 9 college credits in Early Childhood, Child Development or a related field, with a plan of study leading to a: • Child Development Associate Credential -or-, • Other Office-recognized credential specific to the preschool developmental period -or-, • Associate’s Degree in Early Childhood, Child Development or a related field, • And additionally, two years of experience related to caring for children Physical Requirements: This position is very active and requires walking, bending, kneeling, running, twisting and squatting. This position includes prolonged periods of standing and frequent bending. Generally, must be able to lift up to 10 pounds at a time. Ability to engage actively with children in a classroom like setting.

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working Schedule: Full-time, Monday - Friday, 8:30 am to 5:00 pm Location: Amherst Position Summary Join our growing team! Under direct supervision, the Medical Billing A/R Specialist plays a key role in driving the success of our revenue cycle by initiating and coordinating all functions related to collecting on medical claims. This is a great opportunity for a motivated, detail-oriented individual looking to build or grow a career in healthcare administration. We are willing to train the right candidate, and prior experience in medical billing, accounts receivable, or healthcare revenue cycle is a plus. Responsibilities of Position • Perform follow-up and manage denied claims by working assigned insurance denial buckets and follow-up queues., • Research and follow up on outstanding receivables via telephone, written correspondence and electronic portals; document all activity including claim status, appeal progress, call reference numbers, and insurance representative details, • Utilize computer systems and payer websites to access claim status, send inquiries and appeals, insurance procedures, and treatment policies, • Use all available resources to resolve claims, including documentation, medical records, authorizations, coding manuals, and reference materials, • Understand payer-specific appeal processes, including when to escalate to formal appeals, • Analyze denial reasons, prepare and submit effective appeal letters, and ensure proper supporting documentation is included, • Meet timely filing deadlines for all claims and ensure timely resolutions, • Manage accounts receivable across aging buckets (45, 90, 120+ days), • Resolve negative balance claims and process refunds as needed, • Manage insurance correspondence sent in via mail, • Ensure strict adherence to organizational billing, refund, and accounts receivable policies, • Answer patient calls regarding billing questions in a professional and helpful manner, • Maintain professional, respectful communication with patients, team members, and other departments, • Maintain strict confidentiality of patient information in accordance with HIPAA regulations, • Complete duties efficiently as directed by leadership and report errors or issues promptly, • Perform additional duties as assigned by Billing Manager, Team Lead, Sr. Revenue Cycle Manager, or CFO, • Posts all charges, including inpatient and outpatient services in accordance with current ICD-9 and CPT coding., • Verifies all pending encounters have been addressed and entered accordingly., • Registers patients in billing system when necessary (i.e. in-patient)., • Ensures insurance and claim accuracy., • Posts all charges, including inpatient and outpatient services in accordance with current ICD-9 and CPT coding., • Verifies all pending encounters have been addressed and entered accordingly., • Registers patients in billing system when necessary (i.e. in-patient)., • Ensures insurance and claim accuracy. Skills & Experience Necessary • Basic understanding of insurance plans, contracts, and policies preferred; willing to train the right candidate, • Familiarity with interpreting EOBs, including copays, coinsurance, deductibles, and retractions is a plus, • Knowledge of billing processes such as claims management, charge entry and payment posting preferred but not required, • Exposure to insurance verification processes, referrals, and authorization requirements is a plus, • Familiarity with medical terminology is a plus, • Strong sense of urgency and ability to meet deadlines, • Ability to prioritize and manage multiple tasks in a fast paced environment, • Strong customer service, organizational, and problem-solving skills, • General office skills, including typing and data entry, • Working knowledge of Microsoft Office (Excel, Word), • Familiarity with general office equipment (multi-line phone, copier, fax, etc.), • Effective communication and interpersonal skills, • Willingness to learn and be trained in medical billing and accounts receivable processes Required Education: • High school diploma with a minimum of 2 years of Medical Billing experience Preferred Education: • Associates Degree in Medical Billing and Reimbursement with a minimum of 1 years of Medical Billing experience Working Conditions: • Normal working environment, typical of most office settings, • Minimal physical effort, requires some lifting of files, usually not in excess of 15 pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon- Fri 8:30am - 5:00pm 40 hours/week

Job DescriptionJob Title: Associate Business Development & Applications Specialist Location: Buffalo, NY Hire Type: Direct Hire Pay Range: $72,500 - $94,000 (compensation is variable 80% base / 20% variable) Work Type: Full-Time Work Model: Onsite Work Schedule: Monday - Friday, 8:30am – 5pm Recruiter Contact: Amy Dugenske | adugenske@imaginegroup.com Nature & Scope:Positional Overview The Imagine Group is recruiting for an Associate Business Development & Applications Specialist on behalf of our client, a leading provider of innovative industrial control and automation solutions, specializing in the design and manufacturing of advanced systems for the energy and power generation industries. The company delivers high-quality, customized technologies that help customers improve operational efficiency, reliability, and performance across complex industrial environments. In this role you will be responsible for supporting business development initiatives and identifying opportunities to expand customer relationships and drive sales growth. You will assist with evaluating customer requirements, developing application solutions, preparing proposals, and collaborating with engineering and sales teams to ensure solutions align with customer needs. Role & Responsibility:Tasks That Will Lead to Your Success: • Build and expand relationships with aerospace OEMs, engine manufacturers, Tier 1 integrators, and defense and space organizations., • Develop account growth strategies that increase market share and drive long-term revenue., • Identify new opportunities across commercial aviation, military, defense, and space programs., • Lead customer reviews, strategic planning discussions, and business development initiatives., • Work directly with customers to understand complex technical requirements., • Interpret engineering drawings, specifications, and aerospace standards to develop winning solutions., • Collaborate with engineering, quality, and operations teams on RFQs, product evaluations, and qualification programs., • Support customers through application development, qualification activities, and ongoing program execution., • Monitor aerospace, defense, and space industry trends., • Provide competitive insights and recommendations that shape business strategy., • Help develop compelling value propositions, pricing strategies, and customer presentations., • Partner with cross-functional stakeholders to ensure exceptional customer outcomes., • Maintain accurate CRM records, forecasts, and program status updates., • Support strategic initiatives that contribute to long-term Aerospace Business Unit growth. Skills & ExperienceQualifications That Will Help You Thrive, • Bachelor's degree required; technical degree preferred., • 3+ years of experience in business development, sales, account management, applications engineering, or a related technical commercial role., • Strong ability to build customer relationships and develop new business opportunities., • Excellent communication, presentation, and negotiation skills., • Experience working with CRM platforms and Microsoft Office applications., • Ability to manage multiple complex programs and priorities in a dynamic environment., • U.S. Person status required due to ITAR-controlled program content.

Job Description Join our dynamic team at W.B. Mason and take your career to new heights! We're on the lookout for a passionate full-time Market Development Specialist who believes in more than just a job, it's about building a future. If you're a driven individual ready to excel in the world of outside sales, this is your chance to thrive and unlock exciting opportunities for growth. Don't miss out on the chance to be part of a unique company culture that sets us apart! THE CULTURE YOU'LL JOIN: At W.B. Mason, we don't just deliver office supplies, we provide opportunities, culture, and a whole lot of team spirit! As a privately owned company with over a century of history, we've created a family-like atmosphere where employees feel supported, valued, and empowered to grow. Our drivers are the heartbeat of our business, delivering a wide range of items, including food service supplies, office essentials, furniture, and janitorial products. If a workplace needs it, we've got it covered! We offer competitive pay, outstanding benefits, and ample growth opportunities. We love promoting from within and celebrating success at every level. If you're looking for a company with strong values, a fun and supportive culture, and real career potential, W.B. Mason is the place for you! THE BENEFITS YOU'LL ENJOY: • Pay of $55,000 - $65,000 annually with bonus opportunities, • Blue Cross Blue Shield Health Plans with a $0 deductible (in-network) for all plans, with various plan designs, • Dental, • Vision, • 401k, • Short and long-term disability, • Company paid life, • Supplemental life, • Flexible spending program, • Medical and dependent care, • Company-paid cell phone plan with unlimited texting, calling, and data, including the option to add a family member for just $55 per month per line, • Paid holidays, • Monthly car allowance (rate depending on geography), • Contest and vendor incentive earning opportunities Your future in outside sales starts here - don't wait, apply today! IN THIS MARKET DEVELOPMENT SPECIALIST ROLE YOU WILL: Your day will be full of energy, connection, and opportunity. You'll start by hitting the road-on foot or by car-exploring your assigned territory and introducing local businesses to everything W.B. Mason has to offer. With flyers in hand and a consultative mindset, you'll meet with potential clients, uncover their needs, and show them how our full range of workplace products and services can make their lives easier. You'll demo products, share web tools, offer custom pricing, and help new customers get set up through MasonvilleGO. Along the way, you'll work closely with inside sales and our onboarding teams to ensure every new account is smoothly transitioned and well taken care of. With regular branch sales meetings to keep you connected and supported, you'll have the tools and team behind you to grow your market-and your outside sales career. WHAT WE ARE LOOKING FOR THIS MARKET DEVELOPMENT SPECIALIST POSITION: • Experience in customer service, retail sales, etc., • Outstanding communication skills, • Ability to manage multiple priorities in a fast-paced environment, • Self-motivated with the ability to work independently, • Ability to converse, read, and write in English, • Bachelor's Degree (BS or BA) from a four-year college (preferred) So, what do you think? If you can meet these requirements and successfully perform the outside sales job as described above, we would be happy to have you join our team as a Market Development Specialist. Apply now using our 3-minute initial application!

Job Description Endeavor Health Services is seeking a full-time Licensed Criminal Justice Specialist to provide counseling, behavioral health support, and care coordination to individuals involved in the criminal justice system. This community-based role focuses on helping individuals address behavioral health and criminogenic needs, successfully navigate reentry, and build the skills and supports necessary to reduce recidivism. The ideal candidate is compassionate, culturally responsive, collaborative, and comfortable working in community settings. The Criminal Justice Specialist will work alongside an interdisciplinary team and collaborate with probation officers, law enforcement, community providers, and other stakeholders to ensure individuals receive coordinated, person-centered services. This position involves regular community travel, including visits to individuals' homes, probation offices, and other community locations. Key Responsibilities • Conduct behavioral health, criminogenic risk, and needs assessments., • Develop individualized treatment and service plans., • Provide individual and group counseling using evidence-based practices, including CBT, Motivational Interviewing, and trauma-informed care., • Provide culturally responsive support related to mental health, substance use, behavioral health, and reentry., • Coordinate services with interdisciplinary team members, probation, law enforcement, and community providers., • Help individuals navigate court, probation requirements, and other barriers to successful reentry., • Provide crisis intervention, de-escalation, and safety planning when needed., • Advocate for access to community resources and supportive services., • Maintain accurate and timely clinical documentation and records., • Participate in case conferences, team meetings, community outreach, and education activities. Qualifications Required: • Current New York State professional license, such as LMSW, LCSW, or LMHC., • Valid New York State driver's license and reliable access to a vehicle for community visits., • Ability to provide services in accordance with licensing requirements, regulations, and agency policies., • Strong communication, organization, documentation, and interpersonal skills., • Proficiency with Microsoft Office/Microsoft 365. Preferred: • Experience in criminal justice, behavioral health, social services, or reentry services., • Experience with CBT, Motivational Interviewing, trauma-informed care, or community-based services., • Knowledge of local community resources., • Personal or lived experience with the criminal justice system is highly valued. What We're Looking For The ideal candidate is compassionate, dependable, collaborative, culturally responsive, and comfortable working with individuals facing complex behavioral health and social challenges. Strong emotional intelligence, empathy, accountability, problem-solving, and cultural humility are essential. Compensation & Benefits • $56,934 – $68,776/year (based on experience and credentials), • Medical, dental, and company-paid vision, • Company-paid life, AD&D, and long-term disability, • 401(k) with employer contribution, • Generous PTO + 10 paid holidays, • Employee Assistance Program + discounted pet insurance, • PSLF eligibility, • Clinical supervision toward advanced licensure Why Join Endeavor? You’ll be part of a mission-driven agency dedicated to expanding access to behavioral health services and supporting individuals during high-risk, high-impact transitions. We emphasize collaboration, professional growth, and meaningful work that makes a difference in the community every day. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #zr

Job Description Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. LOCATION: 326 Orchard Park Rd SUMMARY OF POSITION FUNCTION: The Family Support Specialist provides family peer advocacy services within Spectrum Health & Human Services’ Certified Community Behavioral Health Clinic (CCBHC). The Family Support Specialist guides parents, caregivers, and family members of children and youth receiving behavioral health services by using relevant lived experience, system knowledge, advocacy, engagement strategies, and family-centered support. They work as part of the CCBHC interdisciplinary team to promote family voice and choice, increase engagement in services, assist families in navigating behavioral health and community systems, support crisis planning and stabilization, and strengthen natural supports. Services are provided in a manner that is trauma-informed, culturally responsive, strength-based, and aligned with the family’s goals and the child/youth’s treatment plan. The role is intended to provide peer-based support, education, advocacy, and system navigation from the perspective of a parent or caregiver with relevant lived experience. MAJOR DUTIES AND RESPONSIBILITIES: • Demonstrates knowledge of and commitment to Spectrum’s mission, values, policies, and standards of professional conduct., • Uses personal lived experience as a parent or caregiver of a child/youth with social, emotional, behavioral health, mental health, substance use, developmental, medical, or cross-system needs in a purposeful, appropriate, and professional manner to support, educate, and empower families., • Promotes family voice, family choice, self-advocacy, self-efficacy, and empowerment throughout the service planning and treatment process., • Engages parents and caregivers in a trauma-informed, culturally responsive, strengths-based, and family-centered manner., • Supports outreach, engagement, and re-engagement efforts for children, youth, and families who are new to services, at risk of disengagement, or experiencing barriers to participation., • Participates as a member of the interdisciplinary CCBHC team and collaborates with clinicians, care coordinators, psychiatric providers, nurses, crisis staff, and other team members to support coordinated, family-centered care., • Assists families in identifying strengths, needs, priorities, natural supports, barriers, and goals that may impact the child/youth’s treatment, recovery, stability, and overall functioning. Assists families in understanding and navigating behavioral health, education, medical, social service, child welfare, juvenile justice, crisis response, and other child- and family-serving systems, as applicable. Supports parents and caregivers in understanding school-based supports and processes, including 504 Plans, Individualized Education Programs, school meetings, behavioral supports, attendance concerns, re-entry planning, and communication with school personnel. Assists families in preparing for school-related meetings by helping them identify questions, concerns, strengths, needs, and priorities they may wish to discuss. May attend school meetings, including 504, IEP, re-entry, attendance, behavioral, or support planning meetings, when requested by the family and appropriate consents are in place. Supports families in preparing for and participating in treatment planning meetings, service coordination discussions, appointments, discharge planning meetings, crisis planning meetings, and other service-related discussions. Provides parent/caregiver skill development, family support, and psychoeducation related to advocacy, communication, problem-solving, system navigation, crisis prevention, service engagement, and accessing appropriate supports. Provides pre-crisis and crisis support to families, including assistance with identifying early warning signs, developing family-centered crisis or safety plans, connecting to crisis resources, and supporting stabilization following a crisis. Provides transitional support to families during changes in level of care, discharge from inpatient or residential settings, transitions between service systems, school transitions, or other significant changes affecting the child/youth and family. Provides advocacy and support while maintaining appropriate professional boundaries and respecting the family’s right to make informed decisions. Maintains awareness of community resources, school-based supports, family support services, child-serving systems, and local crisis response options. Documents services accurately, timely, and in accordance with agency policy, CCBHC requirements, payer requirements, and applicable regulations. Maintains confidentiality and complies with all applicable privacy, consent, documentation, and information-sharing requirements. SKILLS/COMPETENCIES • Ability to engage parents, caregivers, children, youth, and families in a respectful, nonjudgmental, culturally responsive, and trauma-informed manner., • Strong understanding of the role of a Family Peer Advocate and the appropriate use of lived experience in supporting families., • Knowledge of child and family-serving systems, including behavioral health, education, medical care, social services, child welfare, juvenile justice, crisis services, and community-based supports., • Ability to promote family voice, choice, self-advocacy, and empowerment., • Ability to work collaboratively as part of an interdisciplinary team while maintaining the distinct role of family peer support. Strong communication, listening, engagement, advocacy, and problem-solving skills. Ability to support families experiencing stress, crisis, complex needs, or difficulty engaging in services. Ability to maintain professional boundaries and use sound judgment when working with families, providers, and community partners. Ability to document services clearly, accurately, and timely in an electronic health record. Ability to organize work, manage time, follow through on assigned tasks, and respond to family needs in a timely manner. Proficiency with basic computer applications, including electronic health records, Microsoft Office, email, and other agency-required systems. EDUCATION REQUIREMENTS: • High school diploma or equivalent required., • Must possess, or be eligible to obtain within agency-required timeframe, a New York State Family Peer Advocate Credential., • Must have lived experience as a parent, caregiver, or family member who has navigated child-serving systems on behalf of a child or youth with social, emotional, behavioral health, mental health, substance use, developmental, medical, or cross-system needs. EXPERIENCE: • Experience supporting parents, caregivers, children, youth, or families in a behavioral health, family support, education, social service, care coordination, advocacy, or community-based setting preferred., • Experience navigating child-serving systems on behalf of a child, youth, or family required through either personal lived experience, professional experience, or both., • Experience working with families impacted by complex behavioral health needs, crisis, trauma, social determinants of health, or multi-system involvement preferred. OTHER: • Must possess a valid driver’s license and have access to a reliable vehicle with an acceptable driving record, unless otherwise accommodated., • Must be able to travel to agency sites, community locations, family homes, schools, hospitals, and other service locations as needed. COMPENSATION: $23.09-$29.44hourly

Job Description Order Management & Account Specialist Overview: StaffBuffalo is working with a rapidly growing materials organization to hire an Order Management & Account Specialist, paying $27-$30 per hour. This role joins a close-knit and established Customer Success team as a new addition during an important period of company growth and operational change. The Order Management & Account Specialist will take full ownership of assigned customer accounts and manage the entire purchase order lifecycle, from order receipt through shipment and invoicing. This person will serve as the primary day-to-day contact for purchasing agents and buyers while coordinating closely with Sales, Purchasing, and Operations to keep orders accurate, inventory aligned, and customers informed. This Order Management & Account Specialist opportunity is ideal for someone who combines established order management, customer service, sales support, or account management experience with a genuine interest in improving processes. The organization is actively modernizing systems and workflows, so the successful candidate will be adaptable, open to change, and excited to contribute ideas while learning from an experienced team. This is an In-Person, On-site role, in the Northtown's. Responsibilities: • Own assigned customer accounts and serve as the primary day-to-day contact for purchasing needs, order updates, changes, and expectations., • Manage the complete purchase order lifecycle from receipt through shipment and invoicing, ensuring accuracy in pricing, quantities, ship dates, logistics, and system records., • Track backorders, monitor order status, and provide proactive communication to customers while resolving issues before they affect delivery or service., • Allocate and reallocate inventory based on availability, customer priorities, and changing delivery timelines, while monitoring stock levels and lead times., • Partner with Sales, Purchasing, and Operations to align material availability with demand, identify supply or logistics risks, and support accurate order execution., • Maintain order integrity within ERP and CRM systems and contribute practical ideas that improve efficiency, communication, and the overall customer experience. Qualifications: • Experience in customer service, customer success, account management, sales support, or order management, with B2B experience preferred., • Order management experience involving inventory, allocation, backorders, purchasing coordination, or delivery timelines., • Experience with ERP or CRM systems and Microsoft Office, especially Excel and Outlook; Dynamics and SalesPad experience is highly valued., • Manufacturing, distribution, or raw materials industry experience is helpful., • Strong attention to detail, organization, follow-through, and the ability to manage multiple accounts and shifting priorities., • Excellent written and verbal communication skills, a proactive problem-solving approach, and the ability to anticipate customer needs. Benefits: • Compensation: $27-$30 per hour, • PTO / Sick Time, • Health, Dental, Vision Insurance, • Collaborative team environment with leadership that values autonomy and initiative, • Stable, growing organization with long-term career growth potential, • Summer Hours, • Schedule flexibility with potential hybrid opportunities (after training period), • A structured onboarding and training program with shadowing, cross-functional learning, and hands-on support during the first two months., • Meaningful ownership of customer accounts and the full order lifecycle, with room to make the role your own. The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description POSITION SUMMARY The Temporary Troop Support Specialist supports successful new troop development by providing intentional onboarding, guidance, and mentorship to new troops and co-leaders throughout their first year with Girl Scouts. This role ensures new leaders and troops have the tools, training, and connections needed to deliver a high-quality Girl Scout experience across all Council areas. As a key steward of volunteer and membership data, the specialist also uses Salesforce and Looker to maintain accurate records and turn that data into timely, targeted support for new troops ESSENTIAL FUNCTIONS: • New Leader and New Troop Onboarding, • Oversees all new leader and new troop onboarding processes., • Ensures completion of all required training for new leaders., • Facilitates introductions between new leaders and the appropriate Service Unit., • Reviews troop rules, guidelines, and expectations with leaders., • Collaborates with the Assistant Director of Recruitment and New Troop Development on the planning and delivery of New Leader Welcome Meetings., • First-Year Troop Support, • Provides ongoing, proactive support to first-year troops throughout all nine counties of GSWNY, with oversight from the appropriate supervisor and support from the Community Engagement Specialist (CES) and Placement teams., • Reinforces co-leader engagement with the Volunteer Toolkit and other volunteer resources to support successful troop start-up., • Encourages participation in Council training opportunities, Fall Product Program, Spring Cookie Program, summer programs, and troop and council camp experiences., • Proactively reaches out to troops that lack sufficient leadership coverage and works to address gaps., • Troop Logistics and Operational Support, • Assists leaders with securing meeting locations and completes building use forms when needed., • Coordinates Certificates of Insurance for meeting locations, including annual renewals., • Attends troop parent meetings when needed, and coordinates with other team members to ensure continuous support is available., • Provides direct, in person assistance to volunteers, youth members, and parents., • Volunteer Systems and Data Management, • Accurately enters, modifies, and updates troop, member, and volunteer accounts in Salesforce, including new troop setup, co-leader assignments, transfers, and membership status changes, and documents all contacts and follow-up steps., • Monitors volunteer eligibility and onboarding status, including required training and membership, and follows up promptly on open items., • Reads, understands, and applies Looker reports (new troop status, leadership coverage, onboarding completion, renewal and retention) to identify gaps, track progress toward goals, and decide the next best action., • Partners with Customer Care, Data Analytics, and Placement teams to resolve data discrepancies and report system issues., • Collaboration and Team Support, • Collaborates with Placement Specialists and CES team members to ensure best practices for new troop support are implemented consistently across the department., • Provides consistent, positive mentorship to team members across the department., • Supports council-wide, regional, and functional initiatives as assigned., • Girl Scout Experience Box, • Manages responsibilities related to the Girl Scout Experience Box as defined by GSUSA guidance provided in the spring., • Additional Responsibilities, • Performs other duties as assigned in support of Council goals and priorities. EXPERIENCE & QUALIFICATIONS • Strong interpersonal and customer service skills, particularly by phone and email, • Highly organized and task-oriented with strong follow-through, • Self-motivated with the ability to manage responsibilities independently, • Experience in recruitment, sales, customer engagement, or lead conversion preferred, • Ability to confidently communicate the Girl Scout mission and value proposition, • Proficient with Microsoft Office (Word, Excel, Outlook) and CRM systems such as Salesforce, • Ability to learn and effectively use Salesforce and related tools; some prior experience with Salesforce or similar CRM platform is preferred., • Passion for the Girl Scout mission and commitment to GSWNY Operational Core Values TERM: This temporary position is currently available for hire as soon as possible through the end of the year, with possibility of extension. HOURS & TRAVEL REQUIREMENTS • 20% travel required; must have reliable access to a vehicle, • On-site work required, • Evening and weekend work is expected GIRL SCOUT MEMBERSHIP REQUIREMENT All employees of Girl Scouts of Western New York are required to maintain an active annual membership. New hires must enroll within 30 days of employment, and membership must be renewed annually. EQUAL OPPORTUNITY EMPLOYMENT Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative, and supportive workplace. Employment decisions are based on qualifications, merit, performance, and organizational needs. GSWNY is an equal opportunity employer and does not discriminate based on race, religious creed, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity or expression, age, sexual orientation, military or veteran status, or any other status protected by applicable law. GIRL SCOUTS OF WESTERN NEW YORK EQUITY COMMITTMENT Since our founding over 100 years ago, Girl Scouts of Western New York has been, and will continue to be, an organization rooted in gender equity and advocacy to make the world a better place. GSWNY is committed to diversity, equity, inclusion, racial justice and belonging, and strives to create and nurture inclusive experiences where all people throughout our community are confident they belong.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Substance Use field? Do you have a passion for helping people in our community? Apply to be a Clinical Care Specialist today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Clinical Care Specialist at Horizon, you will… • Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications., • Work closely with multidisciplinary clinical teams, • Conduct toxicology tests with patients, • Respond to calls and walk-ins presenting at the clinic in crisis situations., • Review and flag patient records to ensure required updates are prepped and/or made timely., • Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities., • Ability to relate to children/adolescents presenting with mental health and/or Substance use concerns, and their families of diverse ethnic, cultural, and socioeconomic backgrounds. Will need to have the ability to interact with them in a positive, supportive, and cooperative manner., • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications., • Complete records requests (disability requests/attorney requests/patient request, etc). This may vary by clinic., • Monitors clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as and regional informational health systems., • Provide support and triage to patients relative to importance of following up with behavioral health and medical providers, as appropriate., • Help offer support to patients being seen for medication only services, • Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes., • Participates in data collection with active patients, • Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate., • Attend Clarence Treatment Court weekly. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. • Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s degree with 1 year of Behavioral Health or related experience required. OR • Associates degree with 2 years of Behavioral Health or related experience required. OR • Associates degree with at least 1 year of experience in a Horizon Health site required. OR • High School Diploma with 6 years of Behavioral Health or related experience required. Location This opening is for our 77 Broadway St, Buffalo NY clinic! Hours This position is full-time from Monday - Friday. Compensation Horizon is consistently evaluating our compensation and benefits packages to ensure we remain competitive. The pay range for this position is $19.50 - $21.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements, • Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Please make sure you complete all questions - including short answer questions EDS Strategy is a Tampa, FL based Demo, Merchandising and sales training organization. We execute the strongest demos and in-store visits in our industry through in depth product education, innovative demonstrations and effective selling techniques. . As a Demonstration Specialist you will be visiting popular retailers to Educate, Demonstrate, Sell® to customers; maintain and improve brand visibility; educate retail team members and drive brand performance. Demo Specialists are passionate about natural, organic and specialty food, beverage, bath and body care - and able to communicate that passion when educating, demonstrating and selling to customers. People from many different careers and backgrounds thrive as Demo Specialists but great customer service, passion for sharing and selling new brands with the public, excellent communication skills, and ability to follow direction are what we all have in common. If you love connecting with people through education, quickly building rapport with anyone and sharing your passion for health-minded products, we want to hear from you. If you’d rather hit the road than sit in an office, we definitely want to hear from you! Responsibilities: • Complete demos, in-store visits, merchandising and store training to an exceptional standard, • Actively engage with customers through education during visits and demos, • Represent our incredible clients to the highest professional standard, • Build great relationships with stores and retailers in your territory, • Complete in-depth, tailored online training for all brands you represent, • Communicate with your management team swiftly and reliably on all issues, • Excellent time management skills, • Complete any necessary administrative functions such as organizing and maintaining your equipment Qualifications: • 1+ years of customer service and/or sales experience, • Passion about driving sales for our clients brands, • Strong oral and written communication skills, • Be a self starter, who can work independently, • Ability to stand for a long period of time (4-6 hours), • Ability to bend, reach, turn and twist, • Must be able to travel to and from stores with necessary equipment (which may include a portable demo table and/or cooking equipment) weighing up to 50 lbs., • Regular weekend availability' What this position will focus on: Become the Brand Authority: Master all brand products to serve as the definitive subject matter expert, building instant credibility with both customers and retail partners. Maximize Customer Conversion: Deliver educational content that drives customer engagement, converts interest into purchase intent, and builds strong brand awareness. Strengthen Retail Partnerships: Proactively manage and foster relationships with key retail management and staff to ensure you are a trusted and respected source of product information on the floor. Skills, Education & Abilities Must-Haves • Passionate about brand knowledge and driving sales., • Strong oral and written communication skills., • The ability to strike up a conversation with anyone., • Being a motivated individual who can work independently, with minimal supervision. Nice to Haves • Previous experience and knowledge of top natural brands, including natural, organic, and specialty food, beverage, bath, and body care. Qualifications • 1 or more years of experience in retail, sales, or customer service., • The ability to stand for 4 to 6 hours at a time, • The ability to travel to and from stores with necessary equipment, which may include a portable demo table and/or equipment weighing up to 50 lbs., • Regular weekend availability Powered by JazzHR fbhlGu2UpP

Job Description Summary: The Community Manager is responsible for the overall operation, regulatory compliance, financial performance, and resident occupancy of an assigned affordable housing community or portfolio of communities. The Community Manager ensures that property operations are conducted in an efficient, cost-effective, and resident-focused manner while maintaining compliance with all applicable federal, state, and local regulations, company policies, and affordable housing program requirements. This position oversees leasing activities, resident relations, rent collection, property administration, regulatory compliance, budget management, and coordination of maintenance operations. The Community Manager works collaboratively with residents, vendors, regulatory agencies, and internal departments to support safe, well-maintained, and sustainable housing communities. Essential Job Functions: Property Operations • Oversee the daily operations of assigned properties to ensure safe, efficient, and effective community management., • Ensure compliance with all company policies, regulatory requirements, and affordable housing program guidelines., • Conduct routine property inspections to evaluate building conditions, curb appeal, common areas, and overall community standards., • Monitor occupancy levels and implement strategies to minimize vacancies and support resident retention., • Conduct property tours and assist with resident orientation, move-ins, and move-outs., • Complete move-out documentation and oversee security deposit administration in accordance with company procedures and regulatory requirements. Financial Management: • Assist in the development and administration of property operating budgets., • Monitor expenses and manage community operations within approved budget parameters., • Collect and process rental payments in accordance with company policies and affordable housing program requirements., • Review, verify, and approve invoices for payment., • Maintain accurate financial records and prepare required operational and financial reports. Resident Relations and Leasing: • Foster positive relationships with residents and promote a respectful, service-oriented community environment., • Address resident concerns and inquiries in a timely and professional manner., • Enforce lease agreements, community standards, and occupancy requirements consistently and fairly., • Support resident retention efforts through effective communication and responsive service., • Ensure all leasing and occupancy activities comply with Fair Housing requirements and applicable regulations. Affordable Housing Compliance: • Maintain full compliance with all federal, state, and local housing regulations and applicable affordable housing program requirements., • Ensure resident files are complete, accurate, and audit-ready at all times., • Prepare for and participate in regulatory audits, agency reviews, inspections, and monitoring visits., • Monitor compliance related to income certifications, recertifications, reasonable accommodations, Fair Housing requirements, and other program requirements., • Maintain required documentation and records in accordance with agency and company standards. Maintenance Coordination: • Provide oversight and coordination of maintenance activities to ensure community standards are maintained., • Partner with maintenance personnel to ensure work orders, preventative maintenance activities, inspections, vendor services, and contract obligations are completed timely and effectively., • Monitor apartment inspections and turnover processes associated with move-ins and move-outs., • Communicate maintenance concerns and capital improvement needs to leadership as appropriate. Staff Leadership and Administration: • Supervise and provide direction to administrative and maintenance personnel assigned to the community., • Communicate effectively with residents, staff, vendors, contractors, and agency representatives., • Prepare and distribute reports requested by District Manager, Accounting, and other departments., • Maintain accurate records and documentation related to property operations., • Perform other duties as assigned Knowledge, Skills, and Abilities: • Knowledge of affordable housing programs, property management practices, and Fair Housing requirements., • Strong organizational, time management, and prioritization skills., • Ability to manage multiple assignments and competing priorities effectively., • Excellent interpersonal, customer service, and communication skills., • Strong attention to detail and ability to maintain accurate records., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Ability to exercise sound judgment, maintain confidentiality, and work independently., • Ability to participate in an on-call rotation and respond to emergency situations as required. Education and Experience: • High School Diploma or GED required., • Associate degree, real estate coursework, or related post-secondary education preferred., • Minimum three (3) years of experience in property management, affordable housing, multifamily housing, leasing, or a related field., • Supervisory experience preferred., • Equivalent combinations of education and experience may be considered, except where prohibited by applicable laws or regulations. Certifications The following certifications are required or must be obtained within established timeframes: • Accredited Resident Manager (ARM), Certified Manager of Housing (CMH), or equivalent professional designation., • Certified Occupancy Specialist (COS) for affordable housing communities., • STAR Certification., • New York State Notary License within six (6) months of hire. All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources. Physical Requirements/Working Conditions: • Must possess a valid driver's license and vehicle insurance., • Must be able to walk properties, climb stairs, inspect apartments and common areas, and occasionally lift or move items weighing up to 50 pounds., • Use of company-issued communication devices may be required., • Sedentary working environment, • Ability to reach above shoulder level., • Ability to turn/twist upper body., • Able to use hand repetitive action for fine manipulating, keyboarding and typing. Corporate Qualifications/Expectations: • Adhere to all CDS Life Transitions, Inc. policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy, • Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress. The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer. The listed range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1039.

Job DescriptionJob Requirements The Accounts Payable Specialist will be responsible for managing the full cycle of accounts payable, ensuring accurate and timely invoice processing, payment execution, vendor reconciliation, and credit card program administration. This role requires strong attention to detail, organizational excellence, and effective communication with internal partners and external vendors. Compensation The expected pay range for this position is $19.11-$28.67 per hour, depending on experience, qualifications, and geographic location. Stark Tech reasonably expects to pay within this range at the time of hire. Individual compensation is determined based on several factors including experience, education, certifications, skills, internal equity, and market conditions. Work Experience • High School Diploma required. Associate degree in Accounting, Finance, or related field, preferred., • Two (2) years of progressive accounts payable or general accounting experience in a high-volume environment, required., • Proficiency in Microsoft Office Suite with emphasis on Excel., • Experience working in an ERP system, required., • Familiarity with expense management software, preferred., • Knowledge of accounts payable processes, three-way matching, vendor reconciliation, and payment execution, required., • Understanding of basic accounting principles and general ledger interactions, required., • Knowledge of federal and state reporting requirements for third-party payments., • Experience supporting a corporate credit card program or similar financial administration., • Experience in a Shared Services or multi-entity accounting environment. Benefits Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies. At Stark Tech, we invest in our employees by offering a competitive benefits package recognized with Mployer's 2026 Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive medical, dental, and vision coverage, generous employer HSA contributions, paid time off, a 401(k) with employer match, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment. \nCompany Description At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter. At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Job DescriptionAnticipated Start Date: January 11th Job Overview:KeyBank is seeking a Customer Service Specialist to join our fast-paced call center team. In this role, you will handle inbound customer calls, resolve issues, and deliver exceptional service experiences. This is an ideal opportunity for individuals who are customer-focused, detail-oriented, and thrive in a high-volume environment. Key Responsibilities: • Answer inbound customer service calls in a high-volume call center- this will require back to back phone calls all day long, • Resolve customer inquiries related to banking products and services., • De-escalate and manage challenging customer situations professionally., • Provide support for online and mobile banking platforms., • Navigate multiple systems while speaking with customers., • Maintain accurate documentation and follow company policies., • Collaborate with internal teams to resolve client issues. Requirements: • Must reside in the Amherst, NY location- training is onsite for minimally 3 months., • Minimum 1 year of customer service or call center experience., • High school diploma or GED., • Strong communication and problem-solving skills., • Ability to multitask and work in a fast-paced environment., • Comfortable using multiple computer systems and technology., • Flexible schedule availability. Preferred Qualifications: • Minimally 2 years previous call center experience., • Remote/work-from-home experience. Skills: • Customer service., • Communication., • Problem-solving., • Multitasking., • Emotional intelligence., • Technical proficiency (online/mobile platforms). Benefits: • Competitive pay., • 401(k)., • Paid time off., • Tuition reimbursement., • Fitness reimbursement., • Paid training and career development., • Shift differentials and performance incentives. Remote Requirements: • Hardwired high-speed internet (50 Mbps minimum)., • Dedicated home office space., • Quiet, professional work environment. About KeyBank:KeyBank is committed to delivering exceptional client experiences through teamwork, innovation, and a supportive work culture. Join a team that values growth, collaboration, and recognition. Staff schedules are structured to support effective case management, timely customer responsiveness, and achievement of ECR service level objectives. Business needs may require schedule variations to ensure adequate operational coverage, and schedules are generally communicated at least 30 days in advance whenever possible. Where applicable, employees may have opportunities to express schedule preferences. However, schedules and coverage assignments are ultimately determined based on business needs and operational requirements. As a result, timeliness and regular, predictable attendance are essential functions of the role, as staffing levels directly impact customer responsiveness, case throughput, and achievement of service level commitments.

The Retail Retalix Solution Specialist is responsible for supporting, administering, troubleshooting, and maintaining the Retalix Retail and Point of Sale (POS) ecosystem across retail store environments. The role ensures high availability of POS systems, back-office applications, payment integrations, fuel operations, inventory management, and store systems to enable uninterrupted retail business operations. Key Responsibilities: Application & POS Support • Provide L2 support for Retalix POS, Back Office Systems (BOS), and retail applications., • Troubleshoot and resolve incidents related to sales transactions, promotions, pricing, inventory, and store operations., • Support cashier workstations, POS terminals, store controllers, and peripheral devices., • Investigate transaction failures, system performance issues, and data synchronization problems. Retail Operations Support • Support fuel management operations, pump communications, and price updates., • Assist store personnel with transaction corrections, electronic journal reviews, and reconciliation issues., • Manage product configurations, promotions, discounts, and price book updates., • Support inventory and stock management processes, • Perform root cause analysis for recurring incidents., • Coordinate with Service Desk (L1), Infrastructure Teams, and Vendors for issue resolution., • Participate in Major Incident Management and bridge calls. System Administration • Configure and maintain Retalix store systems and user access., • Perform application health checks and proactive monitoring., • Support software deployments, upgrades, patches, and configuration changes., • Validate interfaces between POS, payment systems, controllers, and back-office applications. Documentation & Continuous Improvement • Create and maintain SOPs, Knowledge Articles, and troubleshooting guides., • Support automation and process improvement initiatives., • Conduct knowledge transfer sessions for service desk and support teams., • Identify opportunities to improve remote resolution and reduce field support dependency. Technical Skills Required: Retail Applications • Retalix POS Suite, • Retalix Back Office System (BOS), • Retail Store Controller Applications, • Inventory & Fuel Management Systems POS & Retail Technologies • POS Terminals, • Payment Systems (Verifone, Ingenico, etc.), • Barcode Scanners, • Receipt Printers, • Fuel Pump Integration Systems, • Store Networks and Controllers

Who Are We? EverSmith Brands is a rapidly growing platform of franchise brands serving the commercial facilities services sector. We have aggressive goals to become the premier franchisor in commercials services, providing growth opportunities for our franchisees and our home office team alike. EverSmith Brands is a portfolio company of the private equity firm Riverside Company, which has an extensive history as a growth investor in franchising businesses. The EverSmith Brands platform includes: • MilliCare, a premium, international franchise specializing in maintaining and restoring commercial flooring & textiles, • Kitchen Guard, a premier commercial kitchen exhaust cleaning franchise, • U.S. Lawns, the nation's #1 and largest exclusive commercial landscaping franchise, • Clintar, Canada's premier commercial landscaping & snow management franchise for 50+ years,, • Prism, a specialty restoration franchise for textiles, art, electronics, documents, and more,, • The Seals, a fast-growing commercial Kitchen Services Franchise providing refrigeration and oven gasket installation, door sweeps, and many other services, and, • 1-Tom-Plumber, an emergency service plumbing franchise specializing in emergency plumbing, drain cleaning, and excavation. Position Summary: The Growth Marketing Specialist owns lifecycle marketing and lead nurture for the brand and its franchisees, directs national campaign strategy for lead generation, and leads franchisee marketing enablement and local activation. This role owns the website end-to-end — conversion-rate optimization, site health, and the Bright Pink vendor ticket queue — under the Director of Marketing’s SEO direction and budget authority, and partners with the Director on performance reporting across campaigns, the website, and paid media. Paid search and paid social are executed by Ironmark, with this role managing the day-to-day vendor relationship, testing, and reporting until owner buy-in and proof of concept are established. This role serves as a key connection between the corporate marketing team and franchisees, translating national marketing strategy into local campaign kits, resources, and guidance that franchisees can easily activate, while content production, social publishing, and day-to-day franchisee platform support are executed by the Marketing Coordinator and Franchisee Marketing Specialist. The ideal candidate is a strategic, data-driven marketer who is organized, proactive, highly collaborative, and comfortable managing vendor relationships, marketing technology, and cross-functional priorities to drive lead generation and franchisee growth. Key Responsibilities: 1. NATIONAL CAMPAIGN STRATEGY & LEAD GENERATION • Develop and execute data-driven national marketing campaigns that drive awareness, lead generation, engagement, and retention., • Own campaign briefs and architecture behind the monthly content calendar — audience, offer, channel mix, and measurement — partnering with the Marketing Coordinator on production and publishing., • Own website conversion-rate-optimization (CRO) strategy as the conversion half of lead generation: define lead-generation offers and conversion paths, and prioritize form, landing page, and conversion-path improvements; submit page builds and development work to the Bright Pink website vendor within Director-approved scope and budget., • Track campaign performance against awareness, lead, engagement, and retention goals, and recommend ongoing optimizations. 1. FRANCHISEE MARKETING ENABLEMENT & LOCAL ACTIVATION • Serve as the marketing resource for Franchise Business Consultants (FBCs) and franchisees, providing proactive guidance on collateral requests, local advertising questions, and territory marketing strategy., • Develop scalable, localized marketing content and campaign resources that maintain brand consistency across markets., • Build local campaign kits — prepackaged, ready-to-launch campaign sets covering local promotions, local search, and paid social, each with the creative, copy, and setup steps an owner needs — and track kit publication and owner adoption., • Supply the campaign content and examples that support franchisee content coaching and Local Marketing Playbook training. 1. EMAIL / LIFECYCLE MARKETING & LEAD NURTURE • Own email drip and lifecycle campaign strategy, architecture, segmentation logic, messaging, and test plans, including enhancement and win-back sequences., • Build, schedule, and send lifecycle campaigns in ActiveCampaign, partnering with the Marketing Coordinator for list prep, segment uploads, and test-send proofing., • Analyze lifecycle and email performance — opens, clicks, and conversion/lead outcomes — and direct resulting segmentation and content changes., • Define requirements for building ActiveCampaign into a structured lead-feedback and CRM process, and manage platform configuration, integrations, and data hygiene. 1. WEBSITE OWNERSHIP, DIGITAL PERFORMANCE & SEO COLLABORATION • Own the website end-to-end: CRO, site health, and the Bright Pink vendor ticket queue — scoping, prioritizing, and QA’ing vendor work within Director-approved scope and budget., • Analyze website and campaign lead data across acquisition channels to surface trends and opportunities., • Partner with the Director of Marketing on national, regional, and local keyword strategy and SEO opportunities., • Build monthly performance reporting for brand leadership covering campaigns, lifecycle, website, and paid performance, incorporating reputation and review metrics, and automate manual report assembly where possible. 1. PAID DIGITAL / PPC VENDOR COORDINATION • Own the day-to-day Ironmark vendor relationship: campaign briefs, scope, reporting cadence, and QA of deliverables., • Support controlled PPC and paid social tests with a clear hypothesis, defined audience, and measurement plan; define what qualifies as a lead, track cost per qualified lead, and document results to support scale-or-stop decisions., • Provide vendor invoice details and budget input to the Director of Marketing for reconciliation. Required Qualifications: • Bachelor's degree in Marketing, Communications, Business, or a related field., • 3–5 years of experience in digital, content, social media, or integrated marketing, preferably within a franchise, multi-location, B2B, or consumer services environment., • Strong copywriting, editing, and content creation skills with experience developing marketing content across multiple channels., • Experience with email marketing and marketing automation platforms such as ActiveCampaign, HubSpot, Constant Contact., • Understanding of social media analytics and tools such as Google Analytics/GA4, platform insights, and other marketing reporting tools., • Ability to analyze and identify keyword strategies applicable at national, regional, and local levels, with a working knowledge of SEO and local SEO., • Knowledge of basic graphic design and video editing tools such as Canva, Adobe Express, or similar., • Comfortable using AI tools and emerging marketing technologies to improve content creation, efficiency, and marketing workflows., • Excellent written, verbal, communication, and interpersonal skills., • Strong organizational and project management skills with the ability to manage multiple priorities and deadlines., • Ability to support franchisees with localized content and marketing initiatives., • Willingness to travel approximately 15–20%. Benefits: • Full time position, • Competitive salary, • Annual performance bonus, • Paid time off, • Paid holidays, • Medical, dental, vision insurance, • Company paid life and disability insurance, • 401K with company match, • Great working environment (energetic, fun, friendly, casual, and collaborative), • Growth opportunities, • Cell phone reimbursement, • Employee assistance program, • Flexible spending account, • Health savings account Physical Requirements: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. The employee should be able to stand, sit at an office space, see, hear and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The employee is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice. EverSmith Brands is committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Job Description: Inviting to apply for Senior Process Associate, Retirement Specialist. In this role, you will be responsible for talking to customer and helping them with queries related to retirement, benefits which typically includes the following responsibilities. Responsibilities • Handling customer queries regarding their benefits via phone – Requires to take at least ~ 40 – 60 calls in a day., • Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), 457, and stay updated on relevant regulations affecting the retirement business., • Respond to participant inquiries via phone (Primally) and chat regarding their retirement plans, including plan details, investment options, contributions, distributions, and rollovers., • Assist participants with account maintenance, beneficiary updates, and plan enrollments. Ensure all transactions comply with plan provisions and regulatory requirements., • Provide participants with information on plan features, benefits, and investment options. Help them understand their statements and the impact of their investment choices., • Identify and resolve participant issues in a timely and efficient manner. Escalate complex cases to senior team members or supervisors as necessary., • Assist plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions., • Ensure that retirement plans adhere to all regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents., • Address participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources., • Assist with investment management activities, such as fund transfers, rebalancing, and implementing investment changes., • Communicate with plan participants, and other stakeholders to address inquiries, resolve issues, and provide updates as needed., • Maintain positive relationships with clients and ensure high levels of satisfaction with services provided. Qualifications we seek in you! Minimum Qualifications • Relevant retirement call center experience., • Minimum internet connectivity of 25MBPS+ and a quiet workspace free of distractions for call center Work from Home Role., • Flexibility to work shifts assigned by business based on call center hours of business operation. Preferred Qualifications/ Skills • Any Graduate, • Ability to be flexible and adapt to constantly changing priorities., • Proficiency in retirement plan record-keeping systems and Microsoft Office applications., • Strong understanding of retirement plans, IRS regulations, and ERISA requirements., • Microsoft Office proficiency, especially Excel., • Quality Lean/Process Improvement knowledge., • Ability to work under pressure in a dynamic environment., • Thirst for learning! Analytical thinking and ability to learn fast., • Ability to be pro-active and to think “creatively”., • Cultural Awareness in a diverse and international environment. Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. The approximate annual base compensation range for this position is $17 per hour to $19 per hour. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company (ESOP). SUMMARY The Senior Paid Search Specialist at Butler/Till owns and oversees all Paid Search strategy, planning, and execution across the agency enterprise. In short, they are considered the subject matter experts in Paid Search. They manage and analyze campaign performance, set strategy, and make optimizations to meet client KPIs. They communicate effectively with internal teams and occasionally clients, while also guiding and mentoring other Search Specialists. Additionally, they play a critical role in stewarding media budgets and keeping a strong pulse on industry news & trends. A successful Senior Paid Search Specialist should have the ability to autonomously handle complex issues and problems while leaning on the support of managers for escalated issues. This role leverages core competencies such as customer focus, collaboration, agility, results orientation, discipline, and proactivity to deliver continuous value and drive business outcomes in a fast-paced environment. KEY OUTCOMES & RESPONSIBILITIES Key Outcome: Manage and maintain Paid Search campaigns to drive performance and value on behalf of our clients Key Responsibilities: • Pacing: This role will pull, compile, and otherwise analyze and interpret the results of in-market campaigns, ensuring that they are spending and performing as expected, • Must be able to efficiently download / interpret / and action on multiple sets of campaigns, including different brands, different targeting strategies / different stages of the marketing funnel / different target audiences (both B2C and B2B), • Optimizations: This role will recommend and/or implement changes to the settings and inputs within the Search buying platform (Google Ads, Microsoft Ads, etc.) to ensure all KPI’s for each client campaign meet or exceed pre-established benchmarks, • Document changes / optimizations and learnings that feed strategic insights Key Outcome: Planning and strategy Key Responsibilities: • Kick off the planning process by working cross functionally with Integrated Planning and Account teams, • Provide budget and strategy guidance and answer questions, • Collaborate with cross-functional teams to gather insights, offer recommendations and optimizations to exceed campaign benchmarks and client business objectives, • Continuously analyze key performance metrics to measure effectiveness of campaign initiatives, • Prepare materials like POVs and other thought leadership to educate internal and client stakeholders on strategy shifts, account restructuring, etc. Key Outcome: Communication and collaboration Key Responsibilities: • Works closely with Search Specialist and Associate Specialist peers to ensure campaign management tasks are completed and executional best practices are followed - this includes mentoring and training Specialist and Associate Specialist peers to achieve the Planning, Strategy, Measurement & Reporting and Stewardship functions, • Supports Integrated Planning team in the development of channel plans including budget forecasts, campaign/bid strategies, campaign structure, competitive insights, and key learnings that can be put into actionable items, • Is a vocal role in defining our approach and answering internal cross-functional team questions and inquiry. Will occasionally interface with clients as well, • Collaborates with Analytics, Integrated Planning, and Account Service teams to build reports and craft client communication, • Authors thought leadership material (POVs, blog posts, white papers, speaking opportunities, etc.) Key Outcome: Measurement and reporting Key Responsibilities: • Turn raw numbers into a meaningful story about campaign performance; use insights to make media performance better and help clients achieve their business goals, • Analyze, review, and report on effectiveness of campaigns to maximize results, • Effectively communicate and educate internal teams on performance nuances, citing team-driven optimizations and/or external factors that impacted performance, • Act as channel SME and present channel performance with confidence, fields any questions and/or provide any follow-ups to channel-specific inquiries, • Assist with troubleshooting of reporting and/or trafficking mapping and/or site tagging to assist with campaign measurement, • Collaborate with Analytics to ensure data accuracy in dashboards and recommend appropriate KPIs for recommended channel activation strategies, • Collaborate with channel peers to understand cross-channel dependencies and build synergistic strategies to further overall campaign performance Key Outcome: Steward the media budgets with a high degree of accuracy and timeliness to ensure proper billing and reporting processes Key Responsibilities: • Contribute towards monthly forecasting, billing, and maintenance of process documentation, • Maintain “Media Buy” entry within MediaOcean / Prisma, • Assist with Invoice Approval and Reconciliation, ensure all known fees / discounts / added value are correctly captured per Scope documents, • May be asked to assist with troubleshooting of reporting and/or trafficking mapping and/or site tagging to assist with campaign measurement Other Responsibilities: • Additional accountabilities and tasks may be assigned by leader/management to contribute to overall team and agency success QUALIFICATIONS REQUIRED • Bachelor’s degree in Marketing, Advertising, Communications, Business or equivalent work experience, • Minimum of 4 years of experience managing and leading campaigns in the channel ecosystem, • Experience with strategic planning and applied experience of bringing plans to execution, • Proven track record in operating with a high-level of integrity, commitment, and enthusiasm to take on a challenging role with cross-functional commitments PREFERRED • Experience working in pharma marketing or in highly regulated industry, • Proactive and curious attitude, • Strong problem-solving skills, • Comfortable operating in a fast-paced, deadline driven environment with rapidly changing priorities, • Use of advanced Search bidding platforms (SA360, Marin, etc.), • Strong Excel skills (VLOOKUP, Pivot tables/charts, etc.) CORE COMPETENCIES • CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients, • COLLABORATIVE: Working with teams and across the organization with ease, • OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances, • RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments, • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting TRAVEL REQUIREMENTS All employees, regardless of role or geographic location, are required to attend in person for onboarding during their first week of employment and annually for the Shareholder’s Summit held in June. Additional travel is not routinely expected but may be required for key/critical meetings & events. WORK ENVIORNMENT & PHYSICAL DEMANDS The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate (i.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions. COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND BELONGING Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work. EEO DISCLAIMER Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. COMPENSATION Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $51,000 - $81,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. This is just one component of Butler/Till’s total compensation package for employee owners. The total compensation package for this position may also include other elements, including ESOP (employee stock ownership plan), an annual bonus, in addition to a full benefits package, and paid time off benefits, including 100% paid parental leave. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

The Onboarding Specialist will communicate, grow, build, and raise awareness of RouteOne services and our Integrated Partner Programs among RouteOne’s dealer customer base. This new role, within RouteOne’s Sales organization, will play a critical role in driving dealer and Integrated Partner engagement and utilization of RouteOne’s platform by supporting our Integrated Partners’ Go-to-Market requirements, new dealer onboarding, activation of services and system training. This position will serve as a Full-Time role supporting multiple Integrated Partners and a national dealership market. Remote, Arizona, Colorado, Michigan, Nevada, Oregon, Washington Job Requirements Lead the Dealer Onboarding Experience: • Collaborate with internal support personnel, sales teams, and RouteOne Integrated Partners to coordinate and execute all aspects of new dealer onboarding, ensuring an exceptional customer experience., • Contact automotive dealerships nationwide to configure RouteOne functionality based on Integrated Partner’s program requirements, • Become an expert on dealership processes and indirect finance through internal training programs., • Identify and report on dealer conversion opportunities., • Maintain records of dealership contacts and activities. Support the Partner Onboarding Experience: • Support the execution of RouteOne Integrated Partners’ account strategies, meeting all timeline metrics for each account with a customer-centric approach., • Work closely with Sales, Customer Solutions, and Integrated Partners to gather and maintain a thorough understanding and documentation of each Integrated Partner’s requirements to ensure dealer onboarding requirements are met and dealer participation agreements are completed in accordance with Go-Live dates., • Develop launch reports, track and monitor activities, and escalate blockers or delays to dealer sales teams and Integrated Partners., • Support administrative and operational tasks related to field activities, such as integration or onboarding related troubleshooting and issue resolution. Develop and maintain exceptional customer satisfaction. • “Be the voice of the customer”, • Identify and report obstacles preventing dealer or Integrated Partner satisfaction or utilization, • Recommend actions to minimize or eliminate dissatisfiers; and, • Respond to Dealer and Integrated Partner needs and follow through on commitments/deliverables., • Maintain safety, security, and privacy standards throughout all areas of responsibility. Knowledge • Basic knowledge of dealership systems and new digital retail technologies, credit processes, and B2C eCommerce solutions., • General understanding of auto dealer and finance source processes and relationships. Skills • Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, Teams, and Visio. Abilities • Build relationships both within and across organizations., • Excellent communication and presentation skills., • Motivation to work in a customer-first culture, independently and in a team environment., • Develop and maintain a working understanding of RouteOne products/services. Other Essential Requirements • Bachelor’s degree or equivalent experience preferred., • 0-2 years of experience preferred., • Salesforce and Jira experience preferred but not required. The annual base salary range for this position is $65,000 - $90,000. This range represents RouteOne's good faith estimate of compensation at the time of posting. Actual compensation will be determined based on scope and responsibilities of the position, candidate's work experience, education/training, and skill set, as well as market and business considerations. In addition to base salary, this position is eligible for performance-based bonuses. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, tuition reimbursement parental leave, paid time off, and paid holidays. A more detailed description of RouteOne's benefits offerings is available at https://routeone.com/employee-benefits.

Company Description CMF Global, Inc. is a California-based manufacturer and supplier of pipes, valves, and fittings for a wide range of global applications, and also provides micro- and mini-hydroelectric power generating equipment. The company owns several sustainable branded products, including AquaFuse, ControlFlo, and AquaFuse Liner, which are specified on major infrastructure projects worldwide. CMF Global specializes in international consolidation and shipping, helping customers streamline procurement and reduce total costs. CMF Global has been recognized with regional Exporter of the Year awards and holds multiple Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) certifications. SUMMARY The International Sales Support Specialist provides administrative, technical, customer service, and business development support for CMF Global's international sales efforts. This role works closely with the VP of Sales & Marketing, international distributors, contractors, consultants, and internal departments to support sales growth, improve customer experience, coordinate project activities, and strengthen CMF Global's international market presence. The position is designed to support and enhance international sales activities, allowing senior sales personnel to focus on business development, relationship management, and strategic growth initiatives. Role Description the International Sales Support Specialist is a full-time remote role responsible for supporting global sales activities and customer accounts. This role assists with coordinating international orders, documentation, and shipping logistics to ensure accurate and timely deliveries. The specialist responds to customer inquiries, prepares quotations, maintains sales records, and supports export financing processes in collaboration with internal teams. Daily tasks include communicating with international clients, distributors, and partners, tracking order status, and resolving issues related to products, pricing, and delivery. The role also involves collaborating with sales and operations teams to improve processes, support bid and proposal preparation, and contribute to a positive customer experience across international markets. ESSENTIAL DUTIES AND RESPONSIBILITIES The following are essential duties and responsibilities of the position; this list is not exhaustive and may include other tasks as assigned: International Sales Support • Support international distributors, contractors, consultants, and customers with sales-related activities and inquiries., • Assist with the preparation, coordination, and delivery of international quotations and project proposals., • Coordinate with the Quotes and Estimating Team to ensure quotations are accurate, complete, and delivered on a timely basis., • Track outstanding quotations, project opportunities, and lead follow-up and communication activities., • Maintain accurate project, customer, and opportunity information within company systems., • Assist in identifying and qualifying international sales opportunities. Customer and Distributor Support • Build and maintain positive relationships with international distributors, consultants, contractors, and end users., • Support distributor development initiatives and customer engagement activities., • Assist customers with product information, technical documentation, and application support., • Coordinate communication between customers and internal departments to ensure timely responses and resolution of issues., • Support efforts to improve customer satisfaction and overall customer experience. Training and Technical Coordination • Coordinate AquaFuse training programs, scheduling, and related customer communications., • Assist with training preparation, documentation, and logistics., • Coordinate with Technical Sales Managers and Trainers to support customer training requirements., • Assist customers and internal teams in identifying technical concerns and coordinating appropriate resources for resolution. Market Development and Relationship Building • Support relationship development with irrigation consultants, contractors, distributors, golf course owners, and other industry influencers., • Participate in trade shows, industry events, customer visits, and distributor meetings as assigned., • Assist with specification development efforts by supporting consultant and influencer relationships., • Research and identify potential international market opportunities. Marketing and Business Support • Collect and provide project photos, customer success stories, field observations, and market feedback to the Marketing Team., • Assist with product launch support, promotional activities, and customer communications., • Provide market intelligence, competitive information, and customer feedback to management., • Identify opportunities for process improvements and enhanced customer support. Cross-Functional Coordination • Coordinate with Sales, Operations, Customer Service, Logistics, Finance, and Technical teams to support project execution., • Assist with order fulfillment communication and customer updates., • Support international shipping and logistics coordination as needed., • Complete all required company training, certifications, and compliance activities. EDUCATION AND EXPERIENCE · Associate degree or bachelor’s degree in Business, Marketing, International Business, Agronomy, Turf Management, Construction Management, or a related field preferred. · Equivalent combination of education and relevant industry experience may be considered. EXPERIENCE · 3 to 7 years of experience in golf irrigation, HDPE piping, water infrastructure, drainage systems, construction products, or related industries preferred. · Experience supporting customers, distributors, contractors, consultants, or project-based sales activities preferred. · Experience with quotations, project coordination, customer service, technical support, or sales support functions preferred. · International business, export sales, or distributor support experience preferred. Industry & Business Experience • Experience working in a distribution, manufacturing, construction supply, irrigation, waterworks, agricultural, industrial, or wholesale environment., • Experience supporting operations involving inventory, logistics, purchasing, shipping, and customer order processing., • Familiarity with project-based sales, contractor accounts, municipal customers, golf course construction, or infrastructure-related industries. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES · Basic understanding of irrigation systems, HDPE piping products, fittings, valves, and related infrastructure products preferred. · Strong customer service and relationship-building skills. · Excellent verbal and written communication skills. · Strong organizational and project coordination abilities. · Ability to manage multiple priorities and deadlines. · Proficiency in Microsoft Office Suite. · Experience with ERP, CRM, and project management systems such as SAP Business One, Monday.com, Salesforce, or similar platforms preferred. · Understanding of international shipping, export documentation, and distributor support models is a plus. · Ability to travel domestically and internationally as required. · Bilingual English and Spanish proficiency preferred. · Experience working in a fast-paced small-to-medium-sized business environment. Apply Today Interested in becoming part of the CMF Global team? Please send your updated resume in PDF or Word format to: Recruiting Agency & Third-Party Solicitation Policy No Recruiter or Agency Solicitation CMF Global's Human Resources Department exclusively manages recruiting activities for this position. CMF Global does not accept unsolicited resumes, candidate profiles, referrals, or recruiting services from staffing agencies, executive search firms, independent recruiters, or other third-party recruiting organizations unless CMF Global has an active written recruiting agreement authorized by the Human Resources Department. Any resume, candidate profile, or referral submitted without an authorized written agreement will be considered an unsolicited submission, and CMF Global will have no obligation to pay any placement fee, commission, referral fee, or other compensation related to that submission. Recruiters and agencies should not contact CMF Global executives, hiring managers, department managers, or employees directly regarding this or other employment opportunities, nor use publicly available company contact information to circumvent CMF Global's established recruiting process. All recruiting and staffing inquiries must be directed exclusively to the CMF Global Human Resources Department at . CMF Global respectfully requests that recruiting agencies and third-party recruiters refrain from unsolicited candidate submissions, recruiting-service solicitations, or direct outreach to company employees. Failure to follow this process may affect consideration for future recruiting partnerships with CMF Global.

Salary Range: $95,000.00 - $120,000.00 per year based on experience, education, and geographic location. FLSA Status: Salaried Exempt Work Location: This position may be performed fully remote or on a hybrid basis near our Chicago office. We are currently hiring in the following states/jurisdictions*: • California, • District of Columbia (DC), • Florida, • Illinois, • Maryland, • New York, • Tennessee, • Texas, • Washington State *While we are currently hiring in these geographic areas, we are also open to considering qualified candidates who reside elsewhere. Who We Are: ZG Subpoena Solutions (ZGSS) is a close-knit team of dedicated professionals who design, implement, and manage customized solutions for business processes, including legal process compliance and third-party requests for access to user data. Our clients rely on us to tackle this critical work so they can focus on providing outstanding products and services. Why We Love Working Here: We love working here because we like standing at the intersection of user data and lawful demands. We are driven to provide better service every day, and value being part of a collaborative team at the center of complex and evolving legal process issues. Our business is rapidly expanding, and we are eager to build on our continued growth and position as the leader in legal process response solutions. What We're Looking For: We are seeking a Customer Solutions & Integration Specialist to bridge discovery and technical integration, guiding clients through system onboarding into fully automated workflows. In collaboration with sales and client operations, you will engage directly with clients to identify their needs and implement tailored solutions. Your scope spans the entire integration lifecycle—from provisioning portal access, configuring intake and delivery connections, mapping each client’s legal requirements documentation to configuration files to ensure proper handling of legal process, and maintaining the integration health and reliability once they are in production. Additionally, you will serve as a key partner in the pre-sales process, crafting detailed integration plans for inclusion in sales proposals. This is a hands-on technical role. While our engineering and product teams define the integration architecture The ideal candidate must be able to translate technical specifications into reliable, well-documented integrations and proactively identify and resolve gaps between system requirements and each client’s environment. This role will own each implementation end-to-end—developing a deep understanding of project scope, coordinating across teams, and driving every phase of integration from planning through implementation and delivery. What You Will Do: Pre-sales Support • Participate in pre-sales discovery calls to assess technical requirements and feasibility., • Request and review prospective client exemplar files and policy and procedure documentation to understand legal requirements, workflow processes, data mappings, and file formats, and inform integration requirements., • Shadow the client team to understand their current workflow from service through production delivery, and establish typical turnaround times for each legal process type., • Create detailed integration plans and scope estimates for inclusion in sales proposals., • Translate technical platform capabilities into clear, solutions-focused value propositions for prospective clients., • Support the sales team in gathering and organizing the information required to respond to requests for proposals (RFPs). Onboarding Execution • Lead the client onboarding and integration lifecycle, overseeing all stages from initial kickoff through technical integration to first successful production delivery., • Provision client portal access, user accounts, role permissions, and notification routing., • Coordinate project timelines, meetings, information gathering, and testing milestones with client teams and operations teams., • Maintain real-time onboarding status tracking to ensure client engagement leads and engineering teams have clear visibility into progress, milestones, and potential blockers. Integration Implementation • Configure, test, and deploy client integrations from written specifications — including ticketing and custom object configuration, secure file delivery paths, and webhook and API endpoint setup., • Validate end-to-end client integration behavior in a pre-production test environment including authentication, payload structure, error handling, and delivery confirmation to ensure technical readiness prior to production cutover, • Author and maintain detailed as-built technical documentation for every client deployment, ensuring system configurations, integrations, and operational procedures are clearly documented and accessible for ongoing support. Workflow Mapping & Documentation • Interview client stakeholders to map as-is workflows for legal process documents, detailing end-to-end data paths, system integrations, human touchpoints and expected client deliverables., • Classify each client against the ZGSS workflow archetype model (direct access, structured, unstructured, pre-pull) and recommend an appropriate automation tier., • Identify high-potential opportunities for process automation upgrades and present structured, data-backed proposals to leadership., • Maintain dynamic, accurate workflow documentation across active client accounts . Maintenance & Monitoring • Monitor connector and integration health, systematically investigating failures to identify root causes, and either resolving issues within scope or escalating with detailed, clear reproduction steps., • Process client-initiated change requests including new user provisioning, workflow routing adjustments, credential updates, and file format changes., • Track recurring failure patterns, translate insights into playbook updates, and actionable backlog items for engineering., • Participate in a business-hours response rotation to monitor, triage, and resolve production integration issues. What You Bring: • Precise under ambiguity. Client requirements arrive incomplete. You ask the questions to uncover what’s missing rather than making assumptions., • Bilingual in legal operations and engineering. You can sit with a legal analyst describing a manual process and translate it into clear, actionable requirements an engineer can build on., • Follow-through. Onboarding is a long tail of small commitments. The role rewards someone who closes loops without being chased., • Appropriately escalatory. You know the difference between a problem you should solve and one you should hand off, and you are not reluctant to hand it off., • Discreet. This work touches sensitive legal process and law enforcement request data. Confidentiality is non-negotiable. Your Capabilities & Experience: • Bachelor's degree or higher preferred; or equivalent combination of education and experience., • 3–5 years in technical implementation, solutions delivery, technical support engineering, systems administration, or a comparable hands-on role., • Demonstrated experience configuring integrations between SaaS platforms — REST APIs, webhooks, authentication schemes, and admin consoles., • Interpret and implement written, technical specifications, ensuring accurate execution of data mappings and API configurations against client requirements., • Comfort reading JSON and inspecting API request and response payloads to diagnose problems., • Strong written documentation discipline that enables peers to support and maintain active integrations., • Possess direct client-facing experience with non-technical stakeholders, able to translate complex operational business needs into clear technical requirements., • Proven self-management skills to systematically organize, track, and advance multiple, concurrent client implementations across different onboarding stages. Preferred Qualifications: • Exposure to legal process, e-discovery, compliance operations, trust and safety, or law enforcement response handling., • Zendesk administration experience, including custom objects, triggers, and app configuration., • Familiarity with Microsoft Azure services — Functions, Blob Storage, shared access signatures., • Working knowledge of Google Workspace administration and the Google Drive API., • Light scripting ability (Python or JavaScript) for testing and troubleshooting., • Prior experience at a legal technology company or in a legal operations function. Role Logistics: Occasional travel for client kickoffs and team meetings.

The selected candidate will support office operations, executive coordination, reporting activities, records management, communications products, and program documentation in a fast-paced government environment. Documentation & Administrative Support Specialist Key Responsibilities. Documentation &

JOB DESCRIPTION Job Summary \n Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. \n \n This role will support adults with complex behavioral health needs, including serious mental illness, substance use disorders, and co-occurring medical conditions. This role involves care coordination, community resource navigation, trauma-informed care, and addressing social determinants of health. Additionally, the role will involve closing preventive care gaps, improving treatment engagement, and developing integrated care plans that address both medical and behavioral health needs. Case management and managed care experience is preferred. \n \n Essential Job Duties \n \n • Completes comprehensive behavioral health assessments of members per regulated timelines and determines who may qualify for care coordination/case management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. \n • Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate healthcare professionals and member support network to address member needs and goals. \n • Conducts telephonic, face-to-face or home visits as required. \n • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. \n • Maintains ongoing member caseload for regular outreach and management. \n • Promotes integration of services for members including behavioral health and home and community resources to enhance continuity of care. \n • Facilitates interdisciplinary care team meetings and informal ICT collaboration. \n • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. \n • Assesses for barriers to care, provides care coordination and assistance to member to address concerns. \n • May provide consultation, resources and recommendations to peers as needed. \n • 25-40% estimated local travel may be required (based upon state/contractual requirements). \n \n Required Qualifications \n \n • At least 2 years health care experience, preferably in behavioral health, or equivalent combination of relevant education and experience. \n • Licensed behavioral health clinician to include: Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD) or equivalency based on state contract, regulation, or state board licensing mandate. If licensed, license must be active and unrestricted in state of practice. \n • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. \n • Experience with working with persons with severe and persistent mental health concerns and serious emotional disturbances, to include substance use disorder and foster care. \n • Knowledge and experience related to whole person care principles, chronic health conditions, and discharge planning coordination. \n • Data entry skills and previous experience utilizing a clinical platform. \n • Excellent verbal and written communication skills. \n • Microsoft Office suite/applicable software program(s) proficiency. \n \n Preferred Qualifications \n • Certified Case Manager (CCM). \n • Experience working with adults with serious mental illness (SMI), substance use disorders (SUD), co-occurring behavioral and physical health conditions, and complex psychosocial needs. \n • Knowledge of community-based behavioral health resources, housing programs, social services, and care coordination across multiple systems of care. \n • Experience identifying and addressing gaps in preventive care, medication adherence, and behavioral health treatment engagement through proactive outreach and member-centered interventions. \n • Understanding of trauma-informed care, motivational interviewing, recovery-oriented practices, and person-centered care planning. \n • Ability to integrate medical, behavioral health, and social determinants of health considerations into comprehensive care plans. \n • Familiarity with behavioral health clinical guidelines, health equity principles, crisis intervention, and risk assessment strategies. \n • Case management, care management, and managed care experience is strongly preferred. \n To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. \n Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V \n Pay Range: $26.41 - $61.79 / HOURLY \n *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.