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MTech is looking for a Technician to provide support for our Point-of-Sale consumers. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): • Answering support phone calls and emails to assist with customer concerns, • Setting up, testing, and troubleshooting equipment in-house, • Assisting with account maintenance tasks on various backends, • Understanding current and future products and their features Role Requirements: • Phone etiquette and strong speaking skills, • Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS), • Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Admin Support & Sales Specialist - Auto Dealer Group @ The Trump Building - Wall Street Location: 40 Wall St, 28th Floor, Manhattan, NY 10005 Company: SAME DAY DEALER LLC Job description: We are a Nationwide Car Dealership Group headquartered in The Trump Building on Wall Street in Manhattan, NY. We directly own and control 52 small car dealership and auto-transport businesses across the United States. We are seeking an Administrative Support & Sales Specialist to assist in various office work and sales work, including but not limited to: processing motor vehicle titles, answering client calls, logging and processing client requests, taking and logging sales calls, data entry, and more. Training is included so prior auto dealership experience is not required, however it's certainly valued. This is a rare opportunity for someone without extensive work history to come in at the ground level and work directly with top-level management. This position gives you authority over many functions within the business. It also affords you the opportunity to grow with our company, by allowing you to keep moving up and managing your own sales teams, in which you would earn bonuses based on their sales as well. We offer a great schedule consisting of only day time hours and weekdays during which you would do your base-salary support-work, and some sales-work. Weekends and evenings are available if you choose to work on sales-work, which just helps you finalize more deals and add to your compensation. Qualifications: High-School Diploma Must be at least 18+ years old Office experience preferred; with a positive attitude and willingness to learn Hours: We are considering candidates for Part-Time and Full-Time positions Base-work would be in the office; between MON-FRI from 10.30am to 6pm Sales-work can also be done in the evenings or on the weekends and from home Compensation: Base Pay starting at $18.00-$22.00/hour Plus Commissions ranging from: $100 per successful initial sales call (avg. 5-10 minute phone calls) $400 per deal closed (avg. 2.5 hours of work) Total Compensation w/ Base & Commission Averages around: $40/hour (Potential to reach $80,000–$120,000+ annually working roughly 50 hours a week) Suggested Skills: • Excellent organizational skills with the ability to prioritize tasks effectively, • Strong attention to detail and accuracy in all work performed, • Exceptional written and verbal communication skills, • Proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Familiarity with document management systems and electronic signature platforms (e.g., Adobe PDF, DocuSign), • Ability to handle sensitive information with confidentiality and discretion, • Strong problem-solving skills and ability to work independently or as part of a team, • Previous experience in an executive assistant or administrative role is preferred This is an exciting opportunity to work closely with top-level management to oversee various functions in our company and grow into a management role overseeing other employees. If you are a highly organized individual with excellent communication skills and a strong attention to detail, we encourage you to apply. Responsibilities • Perform clerical duties, including filing, data entry, and managing correspondence, • Greet and assist visitors in a professional manner, • Handle incoming calls and route them to the appropriate person, • Assist with scheduling appointments and maintaining calendars, • Provide administrative support to ensure efficient office operations, • Conduct basic bookkeeping tasks as needed, • Experience, • Previous experience in an administrative role is preferred, • Proficiency in computer applications such as Microsoft Office Suite, • Strong organizational skills with the ability to prioritize tasks effectively, • Excellent communication and customer service skills, • Knowledge of office management systems and procedures, • Job Types: Full-time, Part-time, • Benefits:, • Employee discount, • Flexible schedule, • Paid time off, • Professional development assistance, • Schedule:, • 4 hour shift, • 8 hour shift, • Day shift, • Monday to Friday, • Morning shift, • No nights, • Weekends as needed, • Work Location: In person
Qualifications Strong interpersonal and communication skills The ability to problem solve and switch regularly between tasks Strong organizational skills Experience with Office and Google platforms Central belief in the importance of excellence Enjoy working with a wide range of people Benefits Paid time off Retirement plan Responsibilities: The Front Office Receptionist plays a central role in the school’s admissions, advancement, and community relations efforts Greeting guests , helping them connect with their host, and/or giving them directions to their destination Implementing guest visit protocols Answering and transferring phone calls to the proper recipients Develop and maintain a front-office information hub that contains all critical reception information Performing miscellaneous front-office and reception tasks and functions as they arise Serving as a point of contact Assisting with student, faculty, and other databases Performing tasks to assist with the ongoing effort to digitize and office information, such as scanning and organizing documents Job description The Front Office Receptionist plays a central role in our location, advancement, and community relations efforts. As the first person guests encounter upon arriving the building, the Front Office Receptionist sets the tone for the entire visitor experience through their professionalism, warmth, and knowledge. This position’s responsibilities include but not limited to: Reception Duties: • Serving as an ambassador for the building's advancement, and community relations efforts., • Develop and maintain a front-office information hub that contains all critical reception information, • Performing miscellaneous front-office and reception tasks and functions as they arise., • Serving as a member of the safety & security committee, supporting emergency communication, and being well versed in the emergency procedures of the office Administration & Operations Duties: • Performing tasks to assist with the ongoing effort to digitize and store information, such as scanning and organizing documents. Qualified applicants will have: • Very strong customer service orientation, • Strong interpersonal and communication skills, • The ability to problem solve and switch regularly between tasks Benefits: • 401(k) matching, • Paid time off, • Retirement plan Work Location: In person
Position Overview: We are looking for a motivated and experienced Electrician to join our team to handle service calls throughout NYC. The ideal candidate is punctual, professional, and capable of working independently. If you have strong troubleshooting skills, can handle anything from outlet repairs to panel replacements, and are committed to delivering excellent customer service—you may be the right fit for our team. Key Responsibilities: Respond promptly to scheduled and urgent service calls Troubleshoot and repair electrical systems and components Perform installations, replacements, and upgrades Maintain a clean and safe work environment Communicate clearly with clients and office staff Complete job documentation and service reports Follow all electrical codes and safety regulations Qualifications: Minimum 3 years of hands-on electrical experience Strong knowledge of NYC electrical codes Ability to diagnose and solve problems efficiently Valid driver’s license and clean driving record Must have own tools (vehicle preferred but not required) Excellent communication and customer service skills What We Offer: Competitive pay based on experience Ongoing, consistent service-call work Flexible scheduling and local routes Friendly, supportive office team and dispatcher Opportunity to grow with a fast-paced and growing company Special bonus opportunities for quality and efficiency
Location: New York City Area (Hybrid) Compensation: $50,000-$90,000 base salary + commission Benefits: Health insurance, 401(k) match, monthly gas and hardware (e.g., laptop) reimbursement Are you passionate about helping small businesses grow and succeed? Do you have experience working with Mandarin-speaking or Spanish-speaking communities in the restaurant industry? Join our team as a Bilingual Mandarin/Spanish Account Executive, where you'll play a key role in helping restaurants leverage our powerful POS platform. About the Role As an Account Executive in our Emerging Markets division, you'll drive new business acquisition by converting inbound leads, uncovering referrals, and delivering tailored product demonstrations to Mandarin-speaking or Spanish-speaking restaurant owners. Your goal is to bridge the gap created by language barriers and empower these businesses with tools that help them thrive. Key Responsibilities • Follow up on qualified leads in the Mandarin-speaking or Spanish-speaking restaurant market and mainstream restaurant market, • Conduct product demos and discovery calls in Mandarin/Spanish and English, • Create, send, and review quotes and contracts in your customer's preferred language, • Collaborate with our onboarding team to ensure customer success post-sale, • Understand the competitive POS landscape and position our product effectively What You Bring • Fluency in both spoken and written Mandarin or Spanish, as well as English, • Strong communication and interpersonal skills, • Sales or business development experience preferred, • Knowledge of NYC restaurant operations is a plus, • Self-starter attitude with a feedback-driven mindset, • Experience using CRM tools like Salesforce/HubSpot is a bonus Perks & Benefits • Base salary range: $50,000-$90,000, plus commission, • Monthly reimbursements for gas and hardware (laptop, etc.), • Health insurance and 401(k) match, • Opportunity to make a real impact in the NYC restaurant community, • Support OPT/H1B
Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: • Greet clients in person, by phone, and via email with professionalism and warmth., • Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish., • Schedule, confirm, and manage appointments., • Collect and verify client documentation for tax preparation., • Translate documents and verbal communication between clients and staff when necessary., • Maintain a clean, organized, and welcoming front office environment., • Support the tax preparers and management team with clerical tasks as needed., • Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: • High school diploma or equivalent (Associate’s degree preferred), • Fluent in both English and Spanish (spoken and written), • Prior customer service or front desk experience, preferably in a financial, tax, or office setting, • Strong communication, organizational, and problem-solving skills, • Proficient in Microsoft Office and basic office equipment, • Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: • Competitive hourly wage (based on experience), • Paid training, • Seasonal and year-round employment opportunities, • Opportunities for advancement within TAXVANCE
We are looking for a reliable and driven Hiring & Operations Supervisor to oversee the recruitment, placement, and daily management of our field workers. This hands-on role is responsible for sourcing qualified candidates, ensuring job sites are properly staffed, managing dispatch logistics, and providing day-to-day supervision of workers in the field. Key Responsibilities: Recruit, interview, and hire workers based on company needs. Coordinate daily scheduling and dispatch of field employees to job sites. Maintain a pool of standby/on-call workers to meet last-minute requests. Conduct onboarding, training, and ensure employees understand job expectations. Monitor employee attendance, performance, and address disciplinary issues. Communicate with clients and field staff to resolve issues quickly. Ensure work is completed safely, efficiently, and to company standards. Maintain accurate records of timecards, assignments, and personnel documentation. Work with upper management to forecast labor needs and adjust staffing accordingly. Qualifications: 2+ years of experience in recruitment, dispatching, or operations supervision. Strong leadership and organizational skills. Excellent communication skills; able to work with diverse teams. Comfortable handling fast-paced, changing priorities. Proficient with scheduling or workforce management tools (or willing to learn). Bilingual (English/Spanish) a plus. Valid driver’s license preferred
Responsibilities: Cold call leads daily Qualify prospects and schedule appointments Manage CRM and track outreach Hit weekly sales goals Requirements: Proven cold calling or sales experience Strong communication skills Real estate knowledge a plus Self-starter with high energy Compensation: Base + Commission Location: local
Vintage Thrift , a nonprofit thrift shop in Gramercy Park neighborhood is hiring for a full-time position (40 hours a week)-- Sundays, plus four additional weekdays. The ideal candidate possesses the following skills: knowledge of 20th century furniture, decorative art, fine art; thrift/ antiques background a plus knowledge of vintage & contemporary designer clothing and brands visual merchandising & display skills strong customer service skills organizational ability & ability to multitask conscientious work ethic, initiative & can-do attitude craft or fix-it skills: we do a lot of little minor repairs, the job calls for a detail-oriented person with the ability to effectively work with their hands-- assembling & disassembling items, wrapping delicate objects, polishing silver, etc. super neat, legible handwriting You'll be expected to assist customers & donors at the register; ring sales, wrap and bag items; help to clean, sort, and price incoming donations; help to clean, organize and merchandise the store (which occasionally includes A FAIR AMOUNT OF PHYSICAL LABOR-- such as helping to move furniture on a dollie, climbing ladders, helping to roll rugs, moving heavy bags of donations to & fro, etc.). It's a job that can be dirty, but it's a fun and satisfying environment for those with an appreciation of vintage clothing & furnishings. We expect all employees to work hard, multitask, and show initiative. Please submit your resume, but more importantly, please also submit a brief casual cover letter (just a paragraph or two) telling us a little about yourself and why you're a good candidate for the job. PLEASE DO NOT reply to this ad by phone or in person, we prefer to read resumes/ cover letters first, then schedule interviews. Thank you. Job Type: Full-time Pay: From $20.00 per hour Benefits: Employee discount Shift: Day shift Work Location: In person