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At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! Docker Desktop is one of the core pillars of the Docker suite—powering the workflows of millions of developers worldwide. According to the Stack Overflow Developer Survey, Docker has been ranked the most-used, most-desired, and most-admired developer tool for multiple years running. Joining the Desktop Platform team means shaping the experience behind one of the most loved tools in modern software development. The Desktop Platform team is responsible for the core lifecycle of Docker Desktop, including installation, updates, startup, and key shared components used by every Docker Desktop feature team. Our work ensures that Docker Desktop is reliable, and easy to adopt, while providing the modular foundations that enable other teams to build and ship with confidence. In this role, you will design, develop, and maintain the systems that define the Docker Desktop experience end to end. You’ll improve update and install reliability, reduce startup time, strengthen diagnostics, refine shared platform components such as settings and feature flags, and contribute to the architectural evolution that accelerates development across all Desktop teams. The successful candidate has strong systems and OS fundamentals and thinks like a platform engineer—designing modular, predictable components that scale across teams. They bring sound technical judgment, contribute thoughtfully to architectural discussions, and use data to guide decisions. They collaborate effectively across engineering groups and are comfortable owning ambiguous, cross-cutting problems that shape the long-term health of Docker Desktop. * Design, develop, and maintain core lifecycle components of Docker Desktop, including installation, update, startup, and shared platform systems. * Collaborate closely with product teams to ensure seamless integration with shared platform components. * Contribute to documentation, knowledge sharing, and technical discussions that raise the clarity and quality of engineering within the Desktop ecosystem. * Write high-quality code with strong test coverage (unit, integration, and end-to-end) and support healthy engineering practices across the team. * Collaborate with our Delivery team on CI, release pipeline reliability, and lifecycle automation improvements that support faster and safer Desktop releases, especially when cross-team coordination is required. * 5+ years of experience building backend or systems software, ideally in Go or similar languages. * Experience working on cross-platform desktop applications or lifecycle components (installers, updaters, system services). * Demonstrated ability to design modular, maintainable system components that scale across teams. * Comfortable working with observability, telemetry pipelines, performance metrics, and system health diagnostics. * Strong problem-solving skills and the ability to work through ambiguity and cross-cutting technical challenges. * Excellent communication skills for cross-team collaboration, design reviews, and technical documentation. * Understanding of operating system internals, installers/updaters, virtualization, networking, or OS-level APIs. * Experience with CI/CD systems, build pipelines, or release engineering workflows is a plus. We know that great candidates don’t always meet 100% of the qualifications listed. If you're excited about this role and believe you can have an impact, we encourage you to apply—even if your experience doesn’t perfectly align with every requirement. * Meet your team, your onboarding buddy, and key collaborators across Docker Desktop. * Set up your development environment and become familiar with the Desktop Platform architecture, lifecycle systems, and key internal components. * Contribute your first small changes—bug fixes, reliability improvements, or performance tweaks. * Participate in design discussions and pair programming to gain exposure to our tooling and workflows. * Drive or co-drive a larger feature, from design to development. * Present findings, technical proposals, or insights to the team through proposal reviews or internal demos. * Influence roadmap priorities based on what you’ve learned about the system’s strengths, gaps, and opportunities. * Deliver measurable impact with the team. * Lead architectural or cross-cutting platform initiatives that improve development velocity or user experience. * Help shape long-term technical direction with well-considered proposals and influence cross-team engineering practices. * Become a go-to engineer for complex issues and a trusted partner to teams building on top of the platform. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___ on April 13, 2024. Please see the independent bias audit report covering our use of Covey ___. Perks * Freedom & flexibility; fit your work around your life * Designated quarterly Whaleness Days * Home office setup; we want you comfortable while you work * 16 weeks of paid Parental leave * Technology stipend equivalent to $100 net/month * PTO plan that encourages you to take time to do the things you enjoy * Quarterly, company-wide hackathons * Training stipend for conferences, courses and classes * Equity; we are a growing start-up and want all employees to have a share in the success of the company * Docker Swag * Medical benefits, retirement and holidays vary by country Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. Due to the remote nature of this role, we are unable to provide visa sponsorship. #LI-REMOTE

Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from . Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at . We're here to help! Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at . You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. About Us: Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Location This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. What Will You Do? As a Senior Engineer, you will play a vital role in ensuring the delivery of high-quality engineering solutions. You will work closely with the Program Engineering Lead and the product delivery team to maintain sufficient engineering staffing and quality deliverables. Your technical expertise and leadership will be key in guiding the development team through complex projects. \n Responsibilities • Coordinate with the Program Engineering Lead and the product delivery team to ensure sufficient engineering staffing and quality engineering deliverables., • Support a development team using a mix of technologies, including Ruby on Rails, React, AWS, Docker, Kubernetes, Java, and Python., • Adhere to modern software development practices, including accessibility, documentation, testing, observability, and monitoring., • Ensure engineering decisions are architecturally sound with future maintainability in mind., • Participate in and facilitate software design meetings, architectural intent, and decision-making discussions, and similar activities., • Identify and implement improvements to the developer experience, including quick and effective onboarding of new engineers and ease of development and testing across products., • Design, develop, test, deploy, and evolve features for the ___ application (including vets-api and vets-website) to meet features as described in the team backlog., • Perform other duties as assigned. Qualifications • Bachelor’s degree in Computer Science, Engineering, or a related field., • 5+ years of experience in software development, preferably in a senior engineering role., • Strong proficiency with Ruby on Rails, React, AWS, Docker, Kubernetes, Java, Git, and Python., • Familiarity with agile software development practices., • Excellent problem-solving skills and attention to detail., • Strong communication and teamwork skills, with the ability to work effectively with cross-functional teams., • Experience in contributing to and facilitating design and architectural discussions., • Ability to obtain and maintain a Public Trust clearance. \n Perks & Benefits: Competitive base salary Flex hours Work from home flexibility 401K with matching incentive Parental Leave Medical/dental/vision benefits Flex Spending Account Company provided short-term disability Company provided life insurance Commuter benefits Generous PTO 11 Paid holidays Professional development opportunities New business referral bonus Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability. Bixal is an equal opportunity and affirmative action employer. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We are dedicated to promoting diversity, equity, and inclusion within our organization and beyond.

Position Title: National Business Developer Company: Naturals2Go | Vendtech International Compensation: Competitive Base Salary $40K + Bonus | Target Total Earnings: $70,000 Location: Live in Pennsylvania (in or near Pittsburgh) (Remote + Regional Travel) Employment Type: 12-Month Fixed Term (with opportunity to convert to permanent) ⸻ About Naturals2Go | Vendtech International Naturals2Go, a division of Vendtech International, is a leading provider of tech-enabled vending and micro market solutions. We empower individuals across the country to start and grow their own vending businesses through best-in-class support, innovative technology, and a proven business model. As we expand nationally, we’re looking for motivated professionals to join our high-impact sales and support team. ⸻ Position Overview We’re seeking a highly driven National Business Developer to join our national field team. This role is ideal for someone who enjoys travel, thrives on relationship-building, and wants to make a direct impact helping entrepreneurs launch their businesses. Working remotely and in the field, you will assist new business owners in identifying high-traffic locations, securing placement opportunities, and driving long-term success. ⸻ Key Responsibilities Identify and secure profitable vending and micro market locations in coordination with new business owners. Build strong relationships with local businesses, property managers, and community partners (B2B). Act as a regional sales consultant and brand ambassador for Naturals2Go/Vendtech. Travel regionally (within 4–5 hours of home) with U.S. domestic flights for multi-day market support trips (all travel expenses covered). Support client success through reorder assistance, onboarding guidance, and ongoing relationship management. Help drive business growth through proactive lead generation and boots-on-the-ground marketing efforts. ⸻ Qualifications Based in region, with the flexibility to travel regionally and nationwide. Valid driver’s license and reliable personal vehicle required Outgoing personality with strong communication and interpersonal skills Self-starter with excellent organization and time management skills Sales, marketing, or customer-facing experience is a plus — but not required Ability to thrive in a dynamic, fast-paced, and mission-driven environment ⸻ What We Offer Competitive base salary $40K + performance bonus (target earnings of $70,000+) Paid travel, accommodations, and expenses for field assignments Structured training and ongoing mentorship from industry veterans Clear growth path into business development, territory management, or business ownership A high-energy, purpose-driven team focused on supporting entrepreneurs nationwide ⸻ Why Join Us Now? The vending and micro market industry is rapidly evolving, and Naturals2Go is at the forefront of this movement. This is a unique opportunity to be part of a fast-growing company, make a meaningful impact and help everyday people build lasting businesses in their communities. If you’re ready to hit the road, grow your career, and help build the future of vending — we want to meet you. Apply now and let’s build something big together!

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, ___, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. As a Customer Success Manager at HackerOne, you will own a portfolio of customers, driving retention, satisfaction, and long-term value. You will partner closely with customers to understand their goals, guide them in maximizing the value of HackerOne’s platform, and ensure successful renewals. This role is critical to delivering a seamless customer experience and strengthening HackerOne’s position as a trusted security partner. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Austin, TX or Seattle, WA. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Success in this role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne: * Manage a portfolio of customer accounts, strengthening engagement and retention by proactively identifying risks and opportunities, demonstrating Own the Outcome for customer success metrics and renewal performance. * Build scalable workflows and leverage automation tools to improve efficiency and consistency in customer interactions, applying an AI First mindset to enhance productivity and customer outcomes. * Adapt to evolving customer needs and organizational priorities with Change Agility, maintaining strong relationships and continuity during periods of change or ambiguity. * Use Data-Driven Decision Making to monitor account health, analyze usage trends, and inform strategies that improve retention, expansion, and customer satisfaction. * Apply First Principles Problem Solving to identify root causes of customer challenges, simplifying complex issues and developing clear, effective solutions. * Partner cross-functionally with Sales, Product, and Engineering to advocate for customer needs, share insights, and improve the overall customer experience. * Lead onboarding and adoption efforts, ensuring customers successfully integrate HackerOne’s solutions and realize value quickly. * 2–3 years of experience in Customer Success, Account Management, or a related role in SaaS or technology environments * Experience managing customer relationships and supporting renewals or retention strategies * Proficiency with CRM tools and ability to analyze customer data to inform decisions * Strong communication skills, with the ability to explain technical or complex concepts clearly * Experience in cybersecurity or security-focused SaaS environments * Familiarity with data analysis and reporting tools to track customer performance and outcomes * Experience supporting onboarding or customer adoption programs * Basic project management experience coordinating cross-functional initiatives Compensation Bands: Tier B: $100k base plus 10% variable #LI-Remote #LI-KM1 * Health (medical, vision, dental), life, and disability insurance* * Equity stock options * Retirement plans * Paid public holidays and unlimited PTO * Paid maternity and parental leave * Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) * Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with ___ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Who we are: At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community. As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together. What the role is about: We are seeking an elite, high-velocity Senior Corporate Accountant who thrives in a rigorous, performance-driven environment. This is not a "maintenance" role; it is for a proactive professional who takes extreme ownership of the general ledger and demands excellence in every work product. You are expected to master complex lease, fixed asset, and general corporate accounting workstreams while maintaining a relentless bias for action. We want a builder who works tirelessly to elevate the accounting function and ensures our financial reporting is bulletproof. This role reports to the Senior Accounting Manager. What impact you'll make: 1. Systems Architecture & "The How" · GRC Implementation: Lead the selection and rollout of SOX management software (e.g., AuditBoard, Workiva) or architect a scalable "Evidence Vault" (SharePoint/Teams) with standardized naming and folder conventions. · Infrastructure Design: Create the organizational "Playbook" for how evidence is captured, stored, and retrieved across all business units to ensure 365-day audit readiness. · Automation Strategy: Partner with IT to move from manual, spreadsheet-heavy tasks to automated system configurations within the ERP, reducing the internal testing burden. 2. Operational Partnership & M&A Integration · Process Engineering: Work alongside accounting teams to "bake in" controls to new workflows rather than auditing them after the fact. · Acquisition Onboarding: Perform Day-1 gap analyses on new entities; immediately implement the corporate SOX framework and standardized systems into their operations. · Project Management: Lead the organization’s adherence to compliance timelines, serving as a consultant to department heads (HR, IT, Sales) on how to meet their control obligations. 3. Technical Advisory & SEC Alignment · Technical Sounding Board: Serve as a key resource for the Controller and CAO to evaluate how operational changes, new GAAP interpretations, or complex transactions (e.g., Revenue Rec, Equity) impact the control environment. · Disclosure Controls: Ensure all sub-ledger processes and manual adjustments map accurately to 10-K/10-Q disclosure requirements. · Materiality & Scoping: Define and defend the quantitative and qualitative materiality thresholds used for SEC reporting and audit scoping. · Audit Liaison: Act as the primary point of contact for external auditors, managing the relationship to ensure alignment on testing strategy, materiality, and deficiency impact. 4. Remediation & Accountability · Root Cause Analysis: When a control fails, don't just "report" it—partner with the team to redesign the process and prevent recurrence. · Reporting: Provide the Controller and Audit Committee with high-level visibility into compliance health, integration status, and technical risk areas. What you've accomplished: · The "Builder" Mindset: Prefers creating systems and SOPs over simply following a checklist. · Technical Depth: Strong understanding of SEC reporting requirements and PCAOB standards. · Experience: 6+ years in a mix of Big 4 audit and corporate accounting/SOX roles within an acquisitive environment. Why Choose Vireo Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. The salary for this role is $75,000-85,000 annually depending on experience. Competitive PTO, health, dental, vision, life, and 401k insurance benefits offered. Our ideal candidate will be located in the Minnesota market. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ___

Location: Harrisburg, PA Position Type: Mostly Remote Hybrid Schedule: Mostly remote role, must come onsite to pick up equipment Contract Length: 4 months + extensions Position Overview: The Senior Software Developer provides hands-on development support for enterprise application modernization, working across legacy ASP.NET MVC applications and modern .NET 8–based solutions. This role requires immediate productivity in complex, regulated environments while contributing to incremental, low-risk modernization initiatives. Duties: * Design, develop, and maintain modern .NET 8 solutions using ASP.NET Core Web APIs and Blazor (Server and/or WebAssembly). * Enhance and support legacy ASP.NET MVC applications built on .NET Framework 4.x. * Build reusable Razor components, shared libraries, and scalable service layers. * Develop responsive, accessible user interfaces compliant with ADA and WCAG standards. * Ensure interoperability between new services and existing legacy systems. * Collaborate within Agile/Scrum teams, participating in sprint planning, backlog refinement, and technical reviews. * Partner with architects and senior technical staff on implementation and design decisions. * Provide accurate effort estimates and meet contractual delivery commitments. * Develop API-based and file-based integrations with internal systems and approved third-party services. * Implement background processing using scheduled jobs, hosted services, and Windows or cloud-hosted services. * Design, optimize, and maintain SQL Server schemas, queries, and stored procedures. * Implement data access using Entity Framework 6 and Entity Framework Core. * Ensure transactional integrity, auditing, and compliance with data retention requirements. * Implement claims-based authentication and enforce role-, title-, and action-based authorization. * Apply secure coding practices and properly handle sensitive and confidential data. * Implement logging, monitoring, and diagnostics using Application Insights or equivalent tools. Required Skills: * 8+ years of professional software development experience delivering enterprise applications. * 5+ years of hands-on experience with ASP.NET MVC using .NET Framework 4.x. * 3+ years of hands-on experience with ASP.NET Core and modern .NET (.NET 6+ / .NET 8). * 5+ years of experience developing in C# within layered or N-tier architectures. * 5+ years of experience designing and consuming RESTful APIs. * 5+ years of experience with SQL Server, including relational data modeling and query optimization. * 3+ years of experience using Entity Framework 6 and Entity Framework Core. * 3+ years of experience building Razor Views and Razor Components. * 3+ years of experience with HTML5, CSS3, JavaScript, and jQuery for legacy application support. * Demonstrated experience implementing claims-based authentication and fine-grained authorization models. * Proven ability to deliver independently with minimal onboarding in complex codebases. * Hands-on experience using Azure DevOps, Git, and Visual Studio 2022. * Demonstrated success delivering outcomes in long-term contract engagements. Preferred Skills: * Experience modernizing long-lived, enterprise-scale applications. * Prior experience working in government or highly regulated environments. * Hands-on exposure to Azure App Services and Azure SQL. * Experience implementing or managing Azure API Management. * Experience with workflow engines such as Elsa or equivalent platforms. * Strong ability to ramp up quickly in domain-heavy, legacy-modern hybrid systems.

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business. We’re looking for a Mortgage Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team and onboarding team. This role reports to the VP of Account Management. As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. One day you might be prototyping a custom integration; the next, you’re running a proof-of-value with a C-suite exec; the next, you’re feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you’ll love this role. This role will report to our Lead Forward-Deployed Engineer and be a part of the Account Management team. What you'll do: • Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination., • Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems., • Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms., • Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast., • Troubleshoot gnarly technical issues in live environments and get things back on track., • Partner with the Account Management and Product teams to deliver value, and influence the roadmap., • Travel occasionally (~30–50%) to customer sites and industry events Who we're looking for: (Skill Sets and Qualifications) • 3+ years of experience in software engineering, solutions engineering, or technical consulting., • 3+ years of a background in mortgage, or lending workflows., • Strong understanding and experience with Encompass, • Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations., • Excellent communication and presentation skills, with experience engaging senior mortgage executives., • Backend: Python; APIs; Encompass Developer Connect; SQL., • Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic., • Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure)., • Thrive in fast-paced, ambiguous environments where you figure it out and get it done. Nice to Have: • Experience with SaaS integrations or loan origination systems., • Additional mortgage LOS/POS experience, • Exposure to AI/ML or generative AI., • You’ll have ownership from day one, our FDEs lead projects end-to-end., • You’ll work directly with customers and see the immediate impact of what you build., • You’ll shape the product by bringing the voice of the customer straight to engineering., • You’ll work directly with a team focused on creating an excellent client experience, • You’ll have fun working with a highly proactive, collaborative team Note: The full-time salary range for this role is between $150,000 - $170,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location. Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City. Life at Ocrolus We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with ___ or self-managed with the ), logs (). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the US (EST only). The Opportunity: Documentation is among the most critical and consumed content by users of Grafana. As a Documentation and Technical Writing Manager at Grafana Labs, you will be guiding the direction and enhancement of our documentation. In this role, you'll manage a team of Technical Writers who develop documentation for developer audiences and interact with engineering and other internal and external groups to define team deliverables, priorities, and processes. You'll also contribute to the writing and editing of the documentation and create process improvements. We are looking for a Documentation and Technical Writing Manager who understands the documentation and technical writing needs of a fast-growing company with both open source and commercial products. In addition to helping manage a technical writing team to keep up with our fast pace of development, you will also have an ownership role in improving our documentation site and working across the organization to identify documentation needs, requests, and prioritization. You will help drive collaboration across teams, responding to requests for a variety of tailored content that ensures our products are easy to learn and rapidly adopted. What You’ll Be Doing: • Understand the gaps in our current documentation and how to organize and build documentation for scale, • Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products, • Manage a team of technical writers, • Work with the technical writing management team and other stakeholders to support a collaborative, intentional content strategy across content types, including blogs and video, • Collaboratively develop opinionated content that helps users become successful with our products using our technical documentation, • Support a transparent project management process to help internal stakeholders track significant updates to our documentation, • Promote an approach that focuses on results and supports work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing What Makes You a Great Fit: • Experience leading and writing excellent developer documentation in a dynamic, fast-paced environment, • Experience interacting with engineering and other internal and external groups to define deliverables, priorities, and processes, • Player/coach mentality to engage with an international team, • Ability to quickly understand the organization’s needs and develop a plan in response, helping technical writers prioritize high-priority feature release work with other documentation, usability, and process improvements, • Experience managing remotely across global time zones, • Experience as a technical writer working on developer documentation, • Experience working with the open source community, • Experience building relationships and advocating for the technical writing discipline with internal stakeholders, • First-class written, verbal, and interpersonal communication skills, • Experience working with docs-as-code, Markdown, Git, GitHub, and project management tools In the US, the base compensation range for this role is $143,759 - $172,511. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. At Mercury, procurement is a strategic function. We have a modern approach where teams move fast and procurement provides the structure, systems, and commercial rigor that make that speed sustainable. We’re hiring our first Procurement Analyst to help scale this function. This role sits at the center of procurement execution, vendor operations, and P2P systems. You’ll run procure-to-pay workflows end to end, manage procurement tooling, and partner closely with Finance, Legal, Security, and Compliance to enable smart buying decisions across the company. This is not a traditional, checkbox-driven procurement role. You’ll help build processes, improve systems, and shape how procurement works at Mercury as the company grows. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. • Own procurement intake and deal execution from request through contract signature and supplier onboarding, • Support contract negotiations by coordinating redlines, pricing discussions, and vendor communications, • Operate and administer P2P and procurement tools, ensuring workflows, controls, and integrations are working as intended, • Maintain clean, accurate procurement and vendor data across intake, approvals, renewals, and systems, • Manage day-to-day vendor portfolio operations including vendor records, renewal calendars, pricing changes, SLAs, and basic performance tracking, • Serve as the operational point of contact for Accounts Payable, Legal, Security, and Compliance on procurement-related matters, • Monitor cycle times and bottlenecks, and drive process and tooling improvements to increase speed and quality, • Support vendor risk intake by triggering required cross-functional reviews and escalating issues when appropriate, • Build and maintain dashboards and reports on spend, renewals, throughput, and savings to support planning and decision-making, • Partner with the Procurement Lead on reporting, deal preparation, and executive updates, • 2–5 years of experience in procurement, sourcing, P2P operations, or a related finance or operations role, • Hands-on experience with P2P or procurement systems such as Zip, Coupa, Ariba, or similar tools, • Exposure to contract negotiations, pricing discussions, renewals, or commercial deal support, even if you have not led negotiations independently, • Experience running workflows from incomplete or messy intake through execution and close, • Strong operational judgment, attention to detail, and a bias to action, • Comfort working cross-functionally with Finance, Legal, Security, and business stakeholders, • Ability to work with data and build simple, useful dashboards to inform decisions, • Experience in a high-growth tech or startup environment, • Exposure to vendor risk, compliance, or third-party review processes, • Familiarity coordinating basic contract redlines or negotiations The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100, • US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900, • Canadian employees (any location): CAD $115,000 - $143,700 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___on January 22, 2024. #LI-AR1

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ___. What You’ll Do: The Insights team at CoreWeave is responsible for helping customers understand what’s happening inside their CoreWeave cloud environments clearly, proactively, and at scale. We build intelligent observability experiences that surface high-value signals across performance, reliability, and cost, enabling customers to operate complex GPU-powered systems with confidence. This team sits at the intersection of infrastructure, observability, and UX, partnering closely with Engineering and Design to turn raw telemetry into actionable insight. About the role: As a Staff Product Manager for Insights, you will own the strategy and execution of Insights experiences within CoreWeave’s observability portfolio. Your day-to-day work will focus on defining how customers discover, understand, and act on signals across their AI workloads, through dashboards, alerts, and AI-powered insights. You’ll lead high-impact problem areas such as cost optimization and workload efficiency, shaping how insights are proactively surfaced rather than manually discovered. This role requires deep technical understanding, strong product judgment, and the ability to operate across multiple engineering teams in a complex, data-rich environment. In this role, you will: • Own the Insights product area, defining vision, roadmap, and success metrics across observability experiences., • Drive AI-powered insights and alerting, including Grafana-based experiences that surface high-signal, low-noise information to customers., • Translate raw telemetry (metrics, logs, events) into curated, actionable insights that help customers understand performance, reliability, and cost drivers in their AI workloads., • Partner with Engineering and Design to ship proactive insights, including natural-language and automated analysis where appropriate., • Go deep on priority domains such as cost optimization, identifying what signals matter most and how they should be presented to drive action., • Use customer feedback, usage data, and experimentation to continuously validate impact and improve adoption of Insights features. Who You Are: • Strong familiarity with observability systems, particularly tools such as Grafana., • Hands-on experience with PromQL and LogQL, and a solid understanding of metrics and log-based analysis., • Experience building or product-managing AI-powered insights, including natural-language or automated signal discovery., • Strong understanding of cloud infrastructure and customer concerns related to monitoring, performance, reliability, and workload optimization., • Proven experience translating complex technical data into customer-facing product experiences., • 5+ years of product management experience, with ownership of technically complex product areas Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. • You love solving hard customer problems using data and systems thinking., • You’re deeply curious about how customers operate AI workloads day-to-day and how tools can better fit their workflows., • You consider yourself an expert in cloud infrastructure observability. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! “The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).” What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration ___- California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the ___, CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: ___. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Who You AreWe believe that all voice interactions have a special power to create great customer experiences, even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. Vail Voice Application developers practice this belief every day when they create compelling user experiences through intelligent voice browser applications. Creating these kinds of experiences is both an art and a science and requires people with intuition, creativity, and the ability to imagine many different user perspectives. As a Senior IVR Developer, you will lead your team of software engineers to build and deliver high-quality IVR applications. You will be responsible for ensuring the success of the software engineers on your team and customer solution delivery. • Energize teammates to continuously improve, • Possess strong technical capabilities, • Enjoy working independently in a fast-paced technical environment, • Analyze existing architecture to make consistent improvements, • Possess excellent analytical and problem-solving skills, • Demonstrate curiosity with regard to software, • Provide on-call support to external customers, • Work with cross-functional teams to troubleshoot issues, • Develop IVR applications using a variety of technologies, including Java, .NET, VXML, JavaScript, JRuby, and Groovy, • Apply advanced knowledge of the Object-Oriented principles and best practices of software development to enhance products and customer experience, • Perform design and code reviews, • Learn and implement a wide range of technologies that integrate solutions with customers, • Transition solutions to internal and external platform teams, • Prioritize and juggle between multiple projects based on customer needs, • Communicate with external customers as required, • A Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience, • 5+ years as a senior IVR, Java, or .NET developer, • 2+ years’ experience as a Lead Engineer, • Proven track record of developing high-quality software, • Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment, • Ability to communicate with developers, executive managers, and external customers, • Experience with VXML, ASR, Call Center Telephony, and IVR development platforms such as Cisco CVP or Genesys, • Experience with emerging AI technologies, • Deep understanding of the principles of IVR Voice User Interface design, • Effective time management, organizational, and prioritization skills, • Strong sense of responsibility, accountability, and passion about quality of work, desire to learn, and take ownership, • Very strong verbal and written communication skills, • Experience in MVC frameworks, preferred., • Interest in data collection and analytics, preferred., • An understanding of multiple SDLC practices, preferred., • Proficiency in at least one modern programming language such as Java, C#, or C++, preferred., • Working with UNIX/Linux/OSX, preferred., • Familiarity with JavaScript, Ruby on Rails, VUI Design, preferred.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

100% Remote – No Experience Needed – Start This Week! Join our fast-growing team at Globe Life AO. We provide full training, flexible hours, and uncapped bonuses. Apply now and get hired in 24–48 hours! Company: Globe Life AO Location: Remote (U.S.-Based Only) Employment Type: Full-Time or Part-Time Compensation: Weekly Commission-Based Pay + Uncapped Bonuses Start Date: ASAP – Quick Interview & Fast Onboarding * 100% Work from Home * Weekly Commission based Salary + performance bonuses * Full Training Provided – No Experience Needed * Flexible Schedule – You choose your hours * Union-Backed Benefits (Life, Health, Retirement) * Fast Hiring Process – Interview Within 24–48 Hours * Making outgoing calls, emails, texts and chats from clients * Explain and update benefit options * Maintain accurate records and policy details * Provide excellent service with a friendly attitude * Collaborate with a virtual team and hit daily goals * No experience? No problem – we train you fully * Excellent communication and people skills * Reliable, organized, and motivated to succeed * Basic computer skills (Zoom, email, online tools) • Must be 18+ and authorized to work in the U.S. Click Apply Now and our team will reach out in 24–48 hours to schedule your quick virtual interview. Start your remote career journey today with Globe Life AO!

Are you passionate about European cars and love solving technical challenges? FCP Euro is looking for Customer Service Technical Specialists to join our team in Mesa, AZ, and be the go-to experts for our customers! In this role, you'll be more than just support—you'll be a trusted advisor, helping enthusiasts and professionals navigate their automotive needs with confidence. Your deep automotive knowledge, problem-solving skills, and commitment to top-tier service will empower customers to make informed decisions while building trust and lasting loyalty. If you thrive on technical problem-solving, enjoy helping others, and want to be part of a fast-paced, car-loving team, we’d love to have you on board. FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve. Responsibilities and Duties Guide customers with confidence – Provide expert pre-purchase support via phone, chat, and email, ensuring customers get the right parts for their repairs. Solve real-world automotive challenges – Troubleshoot post-purchase issues, from error orders to job-specific part replacements. Be the expert others rely on – Support customer service team members by handling advanced technical escalations. Keep things running smoothly – Accurately document customer interactions, resolve cases efficiently, and maintain workflow adherence. Make a bigger impact – Identify recurring issues, collaborate with internal teams, and help improve products and processes. Shape the future of European car parts – Work with technical content and product teams to enhance fitment accuracy and descriptions. Share your knowledge – Contribute to internal knowledge bases and document common technical solutions. Stay ahead of the curve – Keep up with the latest European vehicle technologies and industry advancements. Qualifications and Skills • Qualified candidates will have a passion for European cars, including ownership experience and/or European car community engagement. Candidates will also have hands-on experience in car repair and be able to demonstrate a working knowledge of car parts and car repair., • 1+ years of experience in a Customer Service role or a technical support role within an automotive company or parts retailer, with the ability to clearly and professionally explain complex technical concepts via phone, chat, and emails is required., • Proficient in computer use and comfortable with technology and digital tools in a professional office setting are required., • Strong multitasking abilities and capable of handling multiple customer inquiries in a fast-paced environment., • Exceptional written and verbal communication skills, ensuring clarity and professionalism in all interactions., • Formal education in automotive technology and/or Automotive certifications from programs such as ASE (Automotive Service Excellence) or manufacturer-specific training (e.g., BMW, Audi, Mercedes-Benz), is a plus., • Ability to attend on-site orientation in Mesa, AZ, for the first 15 days of training, • Ability to attend onboarding shift from 6 AM-3 PM MST for the first 6 weeks, • $24/hr to $30/hr depending on experience, • Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution., • 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays, • 401k with Company deposit and match. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. NOW HIRING: Remote Response Associates in Roadside Assistance We are actively seeking Remote Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. • Start Date: Monday, March 30, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Production Schedules: PM shifts available (Full-time only), • Pay: $16.25 per hour + monthly bonus opportunities, • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA., • Remote Position:This is a work-at-home role. If hired, you’ll train and work remotely online from your home residence., • Equipment: Bring-Your-Own-Device (BYOD). You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process. About the Role As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider. What You'll Do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly., • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Training and Schedules • Start Date: Monday, March 9, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career., • Production Schedules: Full-time only. Available Production Schedules: • 2:00 pm – 10:30 pm | Off: Wed/Thu OR Mon/Sun, • 2:30 pm – 11:00 pm | Off: Mon/Tue OR Fri/Sun, • 3:00 pm – 11:30 pm | Off: Wed/Thu OR Mon/Sat, • 3:30 pm – 12:00 am | Off: Tue/Wed OR Thu/Fri, • 4:00 pm – 12:30 am | Off: Mon/Sat OR Tue/Sun, • 4:30 pm – 1:00 am | Off: Thu/Fri OR Tue/Sat, • 5:00 pm – 1:30 am | Off: Mon/Sun OR Wed/Thu, • 2:00 pm – 12:30 am | Off: Mon, Tue, Sat, • 2:30 pm – 1:00 am | Off: Mon, Wed, Thu, • 3:00 pm – 1:30 am | Off: Tue, Fri, Sat, • 4:00 pm – 2:30 am | Off: Wed, Thu, Sun, • 5:00 pm – 3:30 am | Off: Mon, Thu, Sun, • 5:30 pm – 4:00 am | Off: Mon, Thu, Fri Please Note: All schedules are in EST and include weekend shifts Pay, Benefits,and Career Growth • Starting Pay: $16.25 per hour + monthly performance and attendance bonuses., • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance., • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero., • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education. What We’re Looking For • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations., • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions., • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies., • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens., • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience., • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately. Position Requirements • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued., • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles., • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information., • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom., • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times., • Background Check: Must successfully pass a criminal background screening., • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset. Remote Technology Requirements To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process. Required Equipment & Specs • Computer: Personal desktop or laptop (manufactured in 2020 or later)., • Operating System: Windows 11 (Versions 24H2 or 25H2 only)., • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space., • Peripherals: Webcam and a wired headset., • Browser: Google Chrome (23+) or Mozilla Firefox (3+)., • Internet: Secure, wired high-speed connection (no Wi-Fi)., • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms., • Mobile Device: An active cell phone capable of SMS and app downloads for two-step authentication. Not Allowed (Incompatible) • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks., • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering., • Software: VPNs, privacy/proxy services, or hosted/virtual PC services., • OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft). Before Applying: Verify Your Windows Version As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on version 24H2 or 25H2 to be eligible. • Check Your Version: Press the Windows Key + R, type "winver", and hit Enter., • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates., • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually. Upgrades are typically free and take only a few minutes. The Hiring Process Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match. The Step-by-Step Journey: • Application: Submit your information through our careers page—it only takes a few minutes!, • Tech & Skills Check: Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role., • The Video Interview: If your profile and tech check align, you’ll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals., • Shift Selection: If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you., • Offer & Onboarding: Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check. Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA Important Dates • Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST, • Anticipated Start Date: Monday, March 30, 2026 We Want to Hear From You: Apply Now If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day. Once you apply, check your inbox for the Harver Assessment link to get started! Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At ___, we’re on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you’re ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you. Why this role We’re looking for a creative and highly motivated Senior Software Engineer to join our Applications team to help us streamline Evolver experience and maintain critical business functionality used to support owners and guests. In this role you will help plan and execute key initiatives while also supporting ongoing cross-functional operations. Whether it’s a new awesome feature or a bug fix, you will own your work and deliver the most effective and scalable solutions. You will work closely with our Product Team and other key business teams to design and implement world class solutions. The ideal candidate for this role is technically savvy, analytical, and process-oriented. You must anticipate and embrace the challenge of solving critical business problems in a fast-paced environment. We’re looking for someone who is a self-starter, willing to perform a variety of responsibilities and experienced working with cross-functional teams. This role is a technical leader that drives operational excellence on the team, enables teammates, and enhances the team holistically. This is a fantastic opportunity to get involved in the hospitality industry and have an immediate and meaningful impact. What you’ll do • Build and maintain our Sales and Service Clouds and integrations with upstream and downstream consumers in mind, • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in backend development tools and technologies, • Lead ecosystem-level design reviews, perform architecture reviews, and write technical documentation in collaboration with peers, • Drive improvements to system reliability, observability, monitoring, and testability, • Work directly with an Engineering and Product Manager(s) to clearly understand the problem being solved, • Collaborate with stakeholders from internal operations teams as well as external integration partners, • Effectively debug high complexity multi-system problems and come up with good-better-best solutions, • Execute on engineering and release priorities successfully through strong leadership and communication, • Drive code reviews and collaborate with other team members on coding standards and best practices, third-party integrations, and other backend development processes What makes you a great fit • 5+ years of development Experience, • Strong software engineering fundamentals, with a commitment to mentoring less experienced engineers., • Proven experience designing and documenting architecture, data models, and best practices, • Independent, proactive, and resourceful in identifying and resolving issues., • Skilled at giving and receiving constructive code review feedback., • Experience working in Agile development environments., • Strong debugging skills and a track record of finding creative solutions to complex problems., • Experience building custom tools or automations to improve efficiency., • Preferred/Nice to have, • Salesforce experience such as custom Apex scripts, Lightning Components and APIs., • Experience with Service Cloud Voice and Digital Engagement., • Experience with Git version control and repository management in Gitlab. Compensation For this role our salary range is $141,000 to $184,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance. Location All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again. How we reward Evolvers We’re intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they’re more than perks—they’re investments in our customer-obsessed, high-performing team. We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it’s helping you take care of your health, plan for the future, or celebrate life’s milestones, our offerings are designed to support you every step of the way. • Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match., • Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage., • Health & Wellness: Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance., • Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you., • Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties., • Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact., • Connection: Employee Resource Groups celebrating our diverse communities at Evolve. How we work together With ___ as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We’ve cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we’re excited to see what you’ll bring as your authentic self. Still curious about who we are and what we do? Read more about our business and our culture at ___. EEO At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions. If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at ___ and connect with our passionate community on our ___. As a Senior Customer Success Manager, you will lead high-level strategic partnerships across major school districts in the Western US to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption. This role is regional. Candidates must reside in Mountain or Pacific time zones. In this role, you will own a portfolio of school and district relationships and be responsible for driving the following measurable outcomes: * Portfolio Growth and Retention: You will manage a multimillion dollar portfolio while maintaining a Gross Revenue Retention (GRR) rate above target through strategic price increases and seat expansion. * Product Adoption: You will drive active usage across your districts by maintaining a deep understanding of the product and delivering high-impact training and implementation strategies that add value throughout the customer journey, ensuring our tools become essential to daily teacher workflows. * Churn Mitigation: You will identify at-risk accounts and execute intervention playbooks to maintain a gross churn rate below company thresholds, specifically focusing on a 90 day action plan for high-stakes renewals. * Strategic Relationship Management: You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling. * Leadership and Mentorship: You will scale our collective impact by contributing high level insights to the Customer Success playbook, driving cross functional strategy in leadership meetings, and mentoring junior team members to elevate the entire regional organization. * Key Metrics of Success * Revenue Retention (GRR, NRR) * Churn Rate * Pilot conversion * Expansion Growth * Operational Excellence To be successful in this role, you’ll bring the following skills and competencies: * Ownership Mentality: You take full responsibility for your portfolio, working with a high degree of urgency and a bias toward action. * Commercial Fluency: You are comfortable leading complex financial negotiations, including discussing contraction risks, pricing adjustments, and expansion opportunities. * Relationship-Driven: You build deep trust with teachers and district leaders alike. * Strategic Problem Solving: You can balance long-term account health with the immediate pressures of a fast-paced renewal season. * Project Management: You bring structure to complex, multi-stakeholder rollouts and can hold a district accountable to a shared implementation plan. Required * 5 - 8 years of experience as an individual contributor managing enterprise or strategic accounts in a B2B SaaS or EdTech environment, with a strong preference for K-12 EdTech * A proven track record of meeting revenue retention and expansion targets. * Demonstrated experience leading commercial conversations around renewals, expansions, and pricing * Technically proficient and able to manage tools such as Salesforce, Gong, and LMS integrations * Comfort and availability to travel up to 30% of the time * Must reside in Pacific or Mountain time zones Preferred * Background in education as a former teacher, coach, or school administrator, a plus Why Join Us? * Work on cutting-edge AI technology that directly impacts educators and students. * Join a mission-driven team passionate about making education more efficient and equitable. * Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: * Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. * Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. * Every employee is offered generous stock options, vested over 4 years. * 401k match & monthly wellness stipend. Our Values: * Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. * Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. * Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. * Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. * Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. * Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. * Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.

APPLICATION WINDOW: We encourage you to apply if interested. We will review applications on a rolling basis and keep candidates informed on next steps. We recognize that job searching can sometimes feel uncertain. As we engage with candidates and continue to evaluate our needs, this role may evolve to ensure strong alignment between the opportunity, the market, and long-term success. We are committed to a thoughtful and transparent process and will keep candidates informed along the way. Thank you for considering M-Files as your next career move. Who We Are M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. At M-Files, our Guiding Principles unite us across diverse cultures and personalities: 1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results., 2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together., 3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed. To learn more about us we encourage you to visit our ___. To learn more about how we became a Certified Great Place to Work visit, ___. Summary of the Role M-Files is building a company-wide capability to operationalize AI—turning promising LLM prototypes into secure, reliable, maintainable internal tools that materially improve how teams work. This role sits in Strategic Operations and functions as a hands-on builder: you will partner with business leaders to identify high-value workflows that can be accelerated with AI, help reshape the underlying processes, and then build, deploy, and run the AI-enabled solutions end-to-end. This is not a traditional product software engineer role. Instead, it is an execution-oriented engineering role embedded in the business: you’ll move quickly from problem definition to production, while applying the right risk controls, oversight, security, and compliance expectations required for internal systems at scale. You will leverage AI-assisted development tools as part of your daily workflow to accelerate delivery while maintaining quality. What You Will Be Doing / Responsibilities and Duties Discover & shape high-value AI opportunities (internal process focus) • Partner with functional leaders to identify workflows where AI can remove friction, reduce cycle time, improve accuracy, or strengthen compliance., • Map the current state process, identify bottlenecks and failure modes, and re-design the process to be automation-ready (clarify inputs/outputs, decision points, data sources, controls, and ownership)., • Define success metrics (time saved, error reduction, throughput, adoption, auditability) and translate business goals into a build plan. Build internal AI agents and automation tools (end-to-end ownership) • Design and implement internal agents using modern LLM patterns (tool use/function calling, retrieval-augmented generation where needed, structured outputs, and human-in-the-loop checkpoints)., • Build whole-product solutions: lightweight UX, service/API layer, integrations, data access, and automation triggers—appropriate to the use case., • Use AI-assisted development techniques to speed delivery while sustaining maintainability and readability. Operate, mantain, and scale (production mindset) • Own reliability: monitoring, alerting, logging, incident response, and continuous improvements., • Establish repeatable patterns for onboarding new workflows and scaling existing ones (templates, shared components, evaluation harnesses, documentation)., • Create and maintain runbooks and lightweight training so internal teams can adopt solutions confidently. Risk, control, oversight, security & compliance by design • Implement appropriate guardrails: data minimization, access controls, secrets management, safe prompt/tooling patterns, output validation, and traceability., • Ensure solutions meet internal security and compliance expectations (including audit readiness, change management discipline, and clear ownership)., • Maintain clear documentation of how systems work, what data they touch, and how risks are mitigated. Cross-functional coordination • Coordinate across IT/Security, Legal/Privacy, and functional SMEs to get solutions approved and adopted., • Communicate progress with crisp updates; manage tradeoffs between speed and rigor. Outcomes to be achieved • A portfolio of high-impact internal AI agents deployed into real workflows (not demos), with measurable business outcomes., • A scalable operating model for internal AI: reusable components, clear governance, and a predictable path from idea → production., • Reduced process friction through AI + process redesign, not AI bolted onto broken workflows., • High trust in outputs through appropriate controls, auditability, and operational reliability. Working style / What success looks like here • You are low ego, high output: you can operate independently, but you collaborate naturally and bring others along., • You can move fast without being reckless: you know where to be scrappy and where to add rigor., • Demonstrated ability to build and maintain end-to-end software (design → build → deploy → operate), with strong engineering fundamentals., • Proficiency in at least one modern programming language (e.g., Python, TypeScript, C#, Node.js) and comfort learning what’s needed., • Practical experience integrating systems via APIs, authentication, and structured data formats., • Strong ability to work with non-technical stakeholders: translate ambiguous problems into clear specs, iterate quickly, and drive adoption. Technical foundations we value (examples) • Experience building cloud-based services and the surrounding engineering hygiene (CI/CD, source control, test automation, and operational monitoring)., • Comfort with secure and scalable platform concepts (networking, identity, secrets, infrastructure automation)., • Experience or strong interest in AI-assisted development as part of daily engineering practice. LLMs/agent capabilities (expected for this role) • Hands-on experience building LLM-powered tools/agents (prompting, tool use, retrieval where appropriate, and evaluation/quality approaches)., • Ability to design safe and predictable AI systems (validation, fallbacks, human-in-the-loop, and clear failure handling). Preferred • Familiarity with enterprise security/compliance expectations (access controls, audit trails, change management, data governance)., • Experience modernizing processes (Lean/ops mindset) and designing systems that align to how teams actually work., • Experience building internal tools that drive adoption across multiple functions. Participation in our Recruitment Process: To Be Determined. Typical interview processes including initial screening w/ a Recruiter, meeting with Hiring Manager (SVP, Strategic Operations & Corporate Development), and other internal team members the role may closely interact with. *Estimated total candidate time investment: Approx. 3hrs Why M-Files? M-Files is a global company with Finnish roots, built around a product we are proud of. You’ll have the opportunity to contribute to our continued growth while developing your own expertise in a collaborative, supportive environment. Our guiding principles, Make It Happen, Help Others, Love Customers, are reflected in how we work every day, with transparency and strong team spirit at the core of our culture. What We Offer: • As remote enabled company our employees enjoy the flexibility to establish their own life/work balance, • Matching 401K Plan (25% of employee's contribution up to the IRS max), • Health insurance (PPO and HDHP/HSA plans offered), • Dental insurance, • Vision insurance, • Life insurance (1x employee salary), • Short-term disability (employer paid), • Long-term disability (employer paid), • Flexible Spending Plan (medical and dependent)

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective. With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments. As a Senior Software Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to the products and direction of the company. Our customers use Chariot, our flagship product, to develop, deploy, and maintain production ML models. We’re looking for exemplary engineers with a product mindset who can write quality code in Go and Python and who ultimately want to be core contributors to the direction of the company. You’re right for this challenge if you value and possess technical expertise, if you push the boundaries of your own capabilities, and if you are outcome driven, not requirements driven. We’re looking for people who are excited about our central development themes: • Everything as Code, • Cloud-neutral development, • User-centric design, • Hexagonal, event-driven, microservices architecture, • Optimizing, deploying, and refining AI models and algorithms This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results. Here’s what else we’re looking for: • 6–8 years of hands-on development experience, • Excellence in Go, C++ (17 or higher), Java (11 or higher), C# (9 or higher), or Rust, • Strong background in relational database design, architecture, operation, and performance, • Proficiency in Python, • Experience with DevOps tooling: CI/CD tools, Git, Docker, Kubernetes, • Proven experience with cloud architecture: commercial cloud, OpenStack, • Experience in the design and development of performant, scalable services, • Ability to work cross-functionally and participate in or lead design discussions, • Ability to independently lead the software development life cycle, from collaborating with product teams on requirements to executing technical design, implementation, and deployment, • Experience in knowledge sharing, mentoring, and coaching (e.g., onboarding, code reviews, leading junior engineers), • Strong understanding of software development principles, such as object-oriented programming, design patterns, documentation, and agile methodologies, • Driven, self-directed personality, • Strong sense of mission and commitment to making a difference, • Bachelor’s degree in CS or related field, or similar experience, • Due to the nature of this role, candidates must be a US person (a US citizen, a US national, or a Green Card holder) We’re very interested in developers who possess the above qualifications, and we heavily appreciate and consider the addition of: • Professional experience designing Postgres databases and optimizing query performance on them, • Familiarity with non-relational database design and architecture, • Understanding of synchronous/asynchronous programming and concurrency, • Comfort with integration of deep learning libraries (e.g., PyTorch, TensorFlow), • Experience designing RESTful, gRPC, or GraphQL APIs, • Understanding of networked and distributed computing, • Knowledge of messaging systems (e.g., NATS, Kafka, RabbitMQ), • Experience with workflow automation The anticipated base pay range for this position is $160,000 to $200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses. • Medical/dental/vision insurance, • Voluntary life, long-term disability, accident, and hospital indemnity insurance, • HSA and FSA (including dependent care FSA) plans, • 401(k) plan, • Unlimited PTO, • Paid parental leave Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind. If you require assistance or a reasonable accommodation in the application process, please contact Operations at . Striveworks is a participating employer in the E-Verify program.

About the Role At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing • Diagnose and resolve complex application and infrastructure issues, • Participate in our 24x7 on-call rotation, SCRUM, and deployment planning, • Perform Root Cause Analysis (RCA) and provide recommendations for application teams, • Improve availability and reduce customer impact using Industry best observability tools, • Ensure best-practice and security-minded architecture by influencing design decisions, • Create and maintain technical documentation and SOP’s, • Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure., • Other duties as needed About You, • 10+ years’ experience in DevOps and/or Site Reliability Engineering roles, • 3+ years' experience with an object-oriented language (preferably Java, .NET or C++), • Intermediate+ level Linux administration, scripting, and troubleshooting, • Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog), • Comprehensive experience with AWS (Amazon Web Services) and its core capabilities(VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc), • Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus., • Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures, • Passionate about automation, security, and self-service environments/portals, • Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes, • Effective communication skills, both verbal and written. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $160,000 - $240,000 per year. For roles based in New York, the base salary hiring range for this position is $160,000 - $240,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-KS2 #LI-Remote #LI-Hybrid #BI-Remote #BI-Hybrid

POS-31593 Service Hub is an AI-powered customer service solution that can deliver delightful support with unified customer insights. Service Hub has everything customers need to scale support, drive retention, and increase customer value — all in one place. This is a fast growing product line leveraging AI in a thoughtful way to create the tools needed for Human/AI hybrid teams to drive the best outcomes for customers. We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End. This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform. • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development., • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity., • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line., • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.., • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces., • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications., • Rapid AI Fluency: Willingness to learn and keep abreast of developments in AI both as a tool to speed up development and opportunities for creating better experiences for our customers., • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer., • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs., • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development., • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution., • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software., • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place. The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at ___ • ___ / ___ Built is looking for a Staff Mobile Engineer (E4) to lead and evolve our mobile platform. This is a senior individual contributor role with broad technical ownership, deep hands-on development, and meaningful influence across the organization. You’ll serve as the technical owner of the Built Inspection Application, shaping its architecture, performance, reliability, and developer experience. Beyond a single application, you’ll help define how mobile engineering is done at Built - setting standards, influencing roadmaps, and partnering closely with Product, Design, Backend, and Platform teams to ensure mobile is a first-class citizen across our platform. This role is ideal for someone who enjoys solving complex mobile problems, thinking at the platform level, and raising the engineering bar through both execution and influence. Mobile Engineering & Development • Design, build, and maintain native iOS (Swift / SwiftUI) and Android (Kotlin / Jetpack Compose) applications, • Own the Built Inspection Application end-to-end, including architecture, quality, stability, and long-term scalability, • Lead complex feature development from concept through production and post-launch support, • Architect secure, performant, and maintainable mobile solutions, • Ensure strong standards for testing, observability, performance, accessibility, and offline/data-sync behavior Technical Leadership • Define and drive mobile engineering standards across Built, including architecture patterns, tooling, CI/CD, testing, and release processes, • Make thoughtful technical decisions that balance delivery speed with long-term platform health, • Proactively identify and address technical debt, platform risks, and scalability concerns, • Act as a subject-matter expert for mobile engineering across the company Cross-Functional Collaboration • Partner closely with Product and Design to translate business needs into high-quality mobile experiences, • Collaborate with Backend and Platform teams to define APIs and end-to-end system behavior, • Influence product and technical roadmaps through feasibility assessments and tradeoff analysis Mentorship & Influence • Mentor and support other engineers through code reviews, design reviews, and knowledge sharing, • Help raise the overall engineering bar across the organization, • Contribute to hiring, onboarding, and the growth of mobile engineering talent at Built Required Qualifications • Extensive experience building and shipping native mobile applications for both:, • iOS using Swift and SwiftUI, • Android using Kotlin and Jetpack Compose, • Experience with local persistence frameworks such as CoreData (iOS) and Room (Android), • Proven ability to design, own, and evolve large-scale, production mobile applications, • Strong understanding of mobile architecture patterns (e.g., MVVM, Clean Architecture), • Experience with mobile CI/CD pipelines, automated testing, and release workflows, • Deep knowledge of mobile performance, security, and offline-first or data-sync patterns, • Strong communication skills and the ability to influence across teams without direct authority, • Travel Requirement: This role requires approximately <15% travel, as needed to support business priorities Staff-Level (E4) Expectations • Operates with high autonomy and minimal direction, • Thinks beyond individual features to platform-level impact, • Makes durable technical decisions with company-wide implications, • Elevates teammates through mentorship and technical leadership, • Balances hands-on execution with strategic thinking Built’s salary range for this position is $185,000-$235,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: Teammates must be able to travel at minimum twice per year to Nashville, TN or another designated location for company-wide events (e.g., "Connect Week"). Additional travel may be required based on business needs and role responsibilities. Perks: • The rare opportunity to radically disrupt a $1.5T industry, • Competitive benefits including: uncapped vacation, health, dental & vision insurance, • 401k with match and expedited vesting, • Robust compensation package, including equity in the form of stock options, • Flexible working hours, paid family leave, ERGs & Mentorship opportunities, • Learning grant program to support ongoing professional development Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law. Greenhouse Data Disclosure When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to ___. California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.

Job Description The Recruiting Coordinator (Contract) plays a crucial role in supporting the recruiting team by managing candidate communications, scheduling interviews, and facilitating the overall recruitment process. This role requires excellent organizational skills and the ability to coordinate multiple hiring activities to ensure a smooth and efficient candidate experience. Responsibilities • Coordinate interview schedules between candidates and hiring managers, • Communicate with candidates regarding their application status and next steps, • Assist with preparation of recruitment materials and documentation, • Maintain accurate records of candidate information and recruitment activities, • Collaborate with recruiters to ensure timely progression of hiring processes, • Support onboarding coordination for new hires, • Manage recruitment tracking systems and ensure data integrity, • Handle inquiries from candidates and internal stakeholders professionally Company DescriptionBalance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.

Job Locations US-TX-AUSTIN ID 2026-186806 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $52,000.00/Yr. Pay Max USD $54,000.00/Yr. ResCare Community Living ResCare Community Living is now part of Sevita The Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance, promotes a positive organizational culture, and upholds the agency's mission and values. Working closely with the Executive Director and leadership team, the Program Manager leads staff, coordinates individualized supports, ensures quality outcomes, manages risk, and supports strategic initiatives, census development, and operational growth. Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care. • Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development., • Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance., • Ensure adherence to safety, health, licensing, and regulatory standards in all program environments., • Act as a liaison among individuals served, families, guardians, community partners, and internal departments to coordinate care and service delivery., • Identify and report incidents and potential risk situations promptly, ensuring timely and accurate documentation in compliance with regulatory requirements., • Collaborate with leadership to develop and implement budgets, monitor census forecasts, meet financial targets, and manage claims authorization., • Provide on-call support and respond to crises within the region to ensure continuity and quality of services., • Implement and track corrective action plans and compliance measures across regional teams to resolve service gaps and improve outcomes., • Represent the agency in professional meetings and community forums, promoting growth, public relations, and new business development., • Participate in data-driven leadership and growth planning meetings to develop strategies that support recruitment, staff retention, census, and service expansion., • Coordinate with other Program Managers to implement agency policy and revise protocols across residential service lines., • Assist in developing and maintaining timely, transparent communication across program and leadership teams., • Collaborate with the Executive Director and leadership team to support strategic goals, mitigate operational risks, and enhance service delivery., • Other duties as assigned., • Bachelor's degree in human services, social work, psychology, or a related field required., • A minimum of two (2) years of professional experience supporting individuals with intellectual and/or developmental disabilities (IDD), or in a related human services discipline., • Preferred: Experience in a supervisory, leadership, or program management role within the human services or disability services field., • Valid driver's license, • Ability to communicate verbally and in writing., • Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours

Customer Success Manager, Project Manager or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Define and execute Customer Success Plans alig

Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. Manager of Customer Success and may work remotely from the Central US territory. Perform initial onboarding of accounts with enterprise lev

Our Commercial Customer Success Managers ensure customers are maximizing their value from Nooks and are delighted with the experience. This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supportin

Facilitate Business Reviews (BR’s) with your customers, drive customer adoption of Platform Science solutions while ensuring long-term retention, Work with internal teams sharing customer experiences to help drive product roadmaps. Manage the customer relationship from onboarding through long-term

Additionally, managers/sales support provide realtime sales coaching/feedback, weekly team huddles and ongoing training. Follow Mosquito Squad's structured sales process during inbound sales calls. Mosquito Squad offers best in class paid training and onboarding, flexible schedule, company trucks an

Remote Representative – Build Long-Term Client Relationships. We are currently seeking client-focused Remote Representatives to connect with families through Zoom-based virtual consultations. Enjoy the flexibility and convenience of a fully remote career.

Location Requirement: This is an in-person position based in Austin, TX. Candidates outside the Austin area or out of state must relocate. After onboarding and training, this full-time role offers a hybrid work schedule, allowing you to work from home 2-3 days per week and in-office 2-3 days per week. Doyle & Seelbach PLLC is seeking a litigation attorney with 2-7 years of civil litigation experience in personal injury defense, including depositions, mediations, and contested hearings. As a boutique litigation firm based in Austin, we defend clients statewide in personal injury defense, real estate litigation, and commercial litigation. We take our clients’ cases seriously—but we’re not a stuffy firm. We believe in collaboration, clear strategy, and achieving results while maintaining a supportive, enjoyable work environment. What We Offer: • Competitive compensation (salary commensurate with experience), • Paid health insurance, life insurance, and long-term disability coverage, • Health Savings Account (HSA) contributions, • 401(k) match, • Charity match program, • Paid Time Off (PTO) policy (20 days per year) (accrued), • Paid Holidays (14 days per year) What We’re Looking For: • J.D. from an ABA-accredited law school, • Active State Bar of Texas membership in good standing, • Strong litigation skills with a proactive approach to case strategy, • Ability to work independently while thriving in a collaborative team environment If you're a sharp litigator with a knack for crafting compelling arguments and advocating for clients, we’d love to hear from you. Apply now and let’s talk! We’re ready to welcome new associates who share our passion for high-quality legal work and excellent client service. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance Schedule: • Monday to Friday Work Location: Hybrid

We’re Hiring: Legal Administrative Assistant (In‑Office) | Austin, TX 📍 Location: Austin, Texas (In‑Office 5 days a week) 🕒 Job Type: Temp-to-Perm Pay rate: $28/hr Our client, a growing boutique law firm in Austin, Texas has an immediate need for a Legal Administrative Assistant. This is a temporary job. The firm handles complex civil litigation, corporate and transactional matters. The firm has international clients. We’re seeking a polished and experienced Legal Administrative Assistant. This is a great opportunity to work closely with seasoned attorneys on high‑level matters where your contributions truly make an impact. 💼 What You’ll Do As a key member of our team, you’ll support attorneys across a range of practice areas by: • Providing general administrative and legal support, • Answering phone calls and managing email and online inquiries, • Processing new client and matter intake, including conflict checks and engagement letters, • Managing attorney calendars, meetings, video calls, and travel arrangements, • Preparing and filing documents in Texas state and federal courts (PACER / CM‑ECF), • Assisting with trial preparation, including binders, exhibits, and discovery indexing, • Supporting corporate and transactional work (entity formations and Secretary of State filings), • Handling firm mail, correspondence, and document organization, • Assisting with client billing, including time and cost entry, • Communicating with clients, opposing counsel, courts, and third parties — including on cross‑border matters, • Monitoring deadlines and maintaining organized case and transaction files, • Preparing legal documents, correspondence, and binders, • Providing overflow support to the administrative team as needed, • Maintaining attorney bar and CLE records, • Taking on additional responsibilities as needed in a dynamic environment 🧩 What We’re Looking For The ideal candidate will bring: • 3+ years of law firm experience, with exposure to both litigation and corporate/transactional work, • Strong knowledge of Texas state and federal court filing requirements, • Proficiency in Microsoft Word, Excel, and Outlook, • Comfort using legal practice management and document management systems, • Excellent attention to detail and the ability to manage multiple priorities, • A proactive, self‑starter mindset with strong communication skills, • Bilingual English/Spanish skills are a significant plus (but not required) Apply Now! Please email your resume Physical Requirements • Must be able to perform essential duties satisfactorily with reasonable accommodations • Work is generally performed sitting, talking, hearing, and typing • This is a high-volume screen-based role, requiring constant, prolonged computer usage, including but not limited to: reviewing documents, managing visual content, and attending virtual meetings • Visual acuity required for computer use, data analysis, and extended reading • Prolonged periods of sitting at a desk and working on a computer • Frequent use of hands and fingers for typing and document handling • Occasional standing, walking, bending, and reaching • Ability to lift and carry items weighting up to 30 pounds Remote Work & Information Security Requirements Employees in this role are expected to maintain a work environment that supports the protection of confidential, proprietary, and client-sensitive information, consistent with Company policies and applicable legal and regulatory requirements. To support these obligations, individuals in this role should be able to: • Maintain a secure and reliable internet connection capable of supporting required systems and applications • Utilize company-issued or approved technology, including compliance with required security tools (e.g., VPN, multi-factor authentication, endpoint protection) • Conduct work in a manner that protects the confidentiality of information, including taking reasonable steps to prevent unauthorized access, viewing, or disclosure of sensitive materials • Follow all applicable information security, data privacy, and acceptable use policies as communicated by the Company • Promptly report any suspected security incidents, breaches, or system vulnerabilities in accordance with Company protocols Workplace Monitoring & Data Use Notice To protect client and Company systems, data, and confidential information, Trustpoint This memorandum is intended for internal use only and may contain confidential or privileged information. Distribution should be limited to authorized personnel. may implement reasonable administrative, technical, and physical safeguards, which may include monitoring of Company-provided systems, devices, and networks, consistent with applicable law. In certain roles, individuals may perform work within client-controlled environments, including client systems, platforms, or physical worksites. In such cases, work activities may also be subject to the client’s applicable policies, procedures, and monitoring practices. Trustpoint does not control client monitoring practices but expects that any such practices will be conducted in accordance with applicable laws and contractual obligations. Additional information regarding applicable policies will be provided during the onboarding process or prior to assignment, as appropriate. Client Specific Requirements Notice Certain roles may be subject to additional client-specific screening, compliance, or credentialing requirements. Any such requirements will be communicated at the appropriate stage of the hiring process and will be administered in accordance with applicable federal, state, and local laws. Pay Transparency Notice Pursuant to applicable law, this position includes a good-faith salary or hourly range at the time of posting. The final compensation offered will be determined based on factors including, but not limited to, relevant experience, skills, education, geographic location, and business needs. Equal Employment Opportunity Statement Trustpoint provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. Employment decisions are made without regard to any protected characteristic under applicable federal, state, or local law Trustpoint may utilize technology tools, including applicant tracking systems and automated screening tools, to support the recruitment process. Such tools are used in a manner consistent with applicable laws and are not the sole determinant of hiring decisions

A national product liability defense firm with an active trial docket is continuing to grow and seeking a Trial‑Ready Litigation Paralegal for its Austin office. This role is built for defense paralegals who want to stay close to trial, take ownership of complex matters, and be trusted as part of the litigation strategy, not just execution. The Work • High‑exposure product liability defense (automobile, medical device, pharmaceutical, consumer products, warranty, asbestos), • Hands‑on trial preparation and in‑trial support, • Discovery, subpoenas, depositions, exhibits, medical chronologies, • State and federal filings; document analysis and review, • Active collaboration with trial attorneys from start to finish Why This Role Is Different • Paralegals are respected contributors to the case team, • Strong internal support: legal assistant partnership, IT resources, structured onboarding, • Ongoing professional development and training, • Hybrid schedule (3 days in office / 2 remote), • National trial platform with local office culture, • Leadership that values tenure, accountability, and excellence What They’re Looking For • 4+ years of litigation defense experience, • Product liability, med mal, automobile, or complex tort background, • Trial experience matters, • Comfortable billing time and working within client guidelines, • Long‑term mindset — this firm invests in people who want to stay 📍 Austin, TX (Hybrid - 3 days onsite/2 days remote) 🎯 1800 billable hours annually 💼 Competitive compensation + full benefits If you’re looking for a seat at a trial‑forward defense firm where paralegals are genuinely valued — this is worth exploring.

We're looking for a Product Design Lead to join Procore's Product & Technology Team-a customer-centric group encompassing engineering, product, design, data, security, and business systems. Procore software aims to improve the lives of everyone in construction, and our people are the driving force behind this innovative, top-rated global platform. In this role, you will be the "design captain" for one of our key product areas, owning design outcomes end-to-end. You'll serve as a strategic partner to Product and Engineering, directly shaping priorities and tradeoffs to ensure user value drives the roadmap. This is a player-coach role: you are an experienced designer deeply embedded in the work, anchored to craft leadership rather than hands-off administration. Reporting to the senior Product Leader for your area, you will place Design at the center of strategy and execution. This position reports to the Senior Director of Product and will be based in our Austin, TX office.We're looking for someone to join us immediately. What You'll Do 1. Design Ownership & Strategic Partnership * Own the "Why": Partner with Product and Engineering leaders to translate business objectives into clear, user-centered design direction. You are accountable for the quality, coherence, and impact of your product area over time. * Drive Insight-Led Decisions: Develop a deep understanding of real customer workflows by engaging directly with users. You do not delegate insight; you use evidence from the field to clarify tradeoffs and represent the customer reality in every decision. * Navigate Complexity: Oversee the design strategy for strategic areas such as Pay, Owners, or Quality and Safety. You will make the hard calls to ensure the direction is sound, cohesive, and grounded in evidence. 2. Hands-On Craft & Decision Making * Lead Through the Work: Stay "in the files" and in discovery. You step in directly when problems are ambiguous, quality is at risk, or the team needs strong direction. * Rapid Validation: Treat design as a series of testable hypotheses. Use high-fidelity prototyping and modern tooling-including AI-to explore, validate, and increase velocity without sacrificing quality. * Balance Progress and Precision: Guide the team through tradeoffs between speed and quality, ensuring we ship to learn while protecting the integrity of the experience. 3. Team Leadership as Leverage * Manage to Raise the Bar: Manage a small group of IC designers primarily to improve the quality of thinking and craft. You teach through critique, pairing, and direct involvement. * Direct the Effort: Collaborate closely with designers to clarify how their work connects to business outcomes. This includes maximizing the "Flex" team by onboarding them and directing them toward the thorniest challenges. At Procore, AI isn't a specialized tool, it's a core competency. We expect every team member to be AI-literate, leveraging generative tools and agentic workflows to move faster and work smarter. You won't just use AI; you'll be building the agentic future of construction. What We're Looking For * A Designer First: You bring 10+ years of experience in Product Design, with a track record of shipping high-quality B2B or enterprise products. You have the "design savvy" to move work forward and know when to invite debate versus when to decide. * Customer-Obsessed & Pragmatic: You are relentless about making the user's life easier, but you value impact over dogma. You know when to push for excellence and when to move forward in service of outcomes. * Business Fluent: You understand how SaaS products succeed and can articulate design decisions in terms of customer value, retention, and ROI. * Technically Proficient: You are an expert in Figma and are comfortable using AI and modern design tools to accelerate discovery and validation. * Accountable Partner: You optimize for collective success and are comfortable standing behind the work as part of a cross-functional leadership team. This role is well-suited for principal-level designers who want deeper ownership and are open to people management as a way to amplify their impact. Why Join This Team? At Procore, Design is a core driver of product and business success. In this role, you will own a meaningful area of the product, work closely with senior leaders, and have the authority to shape real outcomes. You will operate in an environment that values customer-centricity, judgment, craft, and pragmatism, and where design leadership means making things better. Base Pay Range: 198,240.00 - 272,580.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

We're looking for a Senior Software Engineer to join Procore's Platform Services Division. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We're a customer-centric group that encompasses engineering, product, product design and data, security and business systems. In this Senior Software Engineer role, you'll build and maintain tools that support the operational excellence of services and the platform. As a member of the DevOps Tools Team you will design and build platform services that address secrets management, operational ingestion pipelines, asset inventory, and compliance needs. Use your technical skills, people skills, and good design principles to create platforms developers can easily integrate with. This position reports into the Engineering Manager of the DevOps Tools team and is a hybrid role based in Austin. We're looking for someone to join us immediately. Apply today to join our team! What you'll do: • Implement robust and scalable platform software components across the full lifecycle of development, actively anticipating and designing around non-functional requirements such as performance and reliability., • Rollout Procore's Vault-backed Secrets Management Platform (SMP) by driving the strategic transition from legacy static credentials to a Zero Trust, identity-based model via OIDC and automated dynamic credential frameworks., • Drive AISDLC innovation by implementing AI-powered guardrails in our ingestion pipelines to proactively identify and remediate secret sprawl or compliance drift before it reaches production., • Provide active mentorship and direction to other engineers on and outside of your team, particularly in onboarding and growing junior engineers, while creating and sharing best practices for the devops tools space., • Participate in an on-call rotation to support the team's production tools, handling operational support and incident resolution., • Self-direct your work and task selection effectively, calling upon a wide range of past work to tackle essentially any work within the scope of your team without requiring additional support. What we're looking for: • 5+ years of typical experience in software engineering., • Deep technical mastery of the Kubernetes ecosystem., • Demonstrated mastery and high proficiency as a direct contributor in at least one of the following: Golang, TypeScript, or HCL., • Expertise in Data Engineering and Ingestion, including the ability to build robust operational pipelines for asset inventory or compliance auditing., • Experience across multiple development paradigms or languages, utilizing tools like AWS, Vault, Databricks, streaming tools (Kafka), and data pipeline frameworks., • Proficiency in software security engineering best practices, specifically OIDC, PKI, principles of minimum privilege, and certificate rotation., • Proficiency in leveraging AI tools (Copilot, LLM APIs, and autonomous agents) to accelerate the software lifecycle., • A strong understanding of the actual cost to the business of implementing and running services, paired with an ability to consistently apply Computer Science fundamentals directly to day-to-day work. Base Pay Range: 140,960.00 - 193,820.00 USD Annual This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. This position requires access to technology, software, and data that is controlled or restricted under U.S. law, regulation, executive order, or government contract. Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

ICON is seeking a strategic and technically skilled Strategic Sourcing Specialist II to drive sourcing and procurement of critical raw materials and consumables as we launch new technologies and expand into emerging markets. This high-impact role will be central to the success of our Titan program, with responsibilities spanning material operations, process mapping, vendor discovery, and new product introduction. Your work will directly influence cost optimization, supplier performance, and product quality. You will collaborate cross-functionally with teams in Material Science, Engineering, Manufacturing, and Program Management to build and maintain a resilient, multi-regional supply chain. Your efforts will also support core planning activities such as supply/demand forecasting and cost modeling. The ideal candidate brings a strong technical foundation, deep experience in supplier lifecycle management, and a track record of minimizing sole-source risk while accelerating speed, scale, and cost efficiency. This position is based at ICON's Austin, TX campus and reports to the Director of Supply Chain and Material Operations. RESPONSIBILITIES • Lead strategic sourcing and procurement of raw materials and consumables with a focus on cost optimization and risk mitigation., • Conduct localized vendor sourcing and outreach to identify and evaluate suppliers based on quality, cost, and delivery performance to support new print systems and market expansion., • Run material and equipment cost models and data analytics to inform key strategic decisions for the Operations team., • Support regional New Product Introduction (NPI) activities by coordinating with suppliers and internal stakeholders to meet development timelines, production readiness ,and deployment to the field., • Support material control and delivery systems to ensure a timely and accurate flow of materials throughout the testing and production process., • Evaluate market feasibility of an evolving material delivery business model by analyzing operational, financial, and logistical factors to support strategic decision-making., • Develop and execute material supply strategies that align with cost targets and ICON's long-term vision., • Support and enhance supply/demand forecasting processes to ensure accurate internal and external capacity planning across all raw materials and consumables., • Benchmark industry trends to inform sourcing decisions, supplier development, and cost modeling., • Establish supplier selection criteria and manage the RFQ process in close collaboration with Material Science and Engineering., • Negotiate critical supplier agreements to secure best-in-class commercial terms, delivery performance, and flexibility., • Manage supplier lifecycle processes including qualification, onboarding, readiness planning, and performance tracking., • Resolve supplier-related issues impacting production schedules, including quality, lead time, and capacity challenges., • Build and lead a high-performing supply chain team, including Supply Chain Managers and Purchasing Specialists., • Manage the end-to-end procurement process for Material Operations, including sourcing suppliers, negotiating pricing and contracts, issuing purchase orders, and ensuring timely delivery of materials while maintaining cost efficiency and quality standards. MINIMUM QUALIFICATIONS • Bachelor's degree in Business, Engineering, Supply Chain, or related technical discipline., • 5+ years of experience in supply chain management within high-velocity industries., • Strong analytical, negotiation, and communication skills., • Demonstrated ability to collaborate with cross-functional technical teams to drive material strategy, cost reduction, and supply resilience., • Ability to manage multiple concurrent programs and suppliers in a dynamic, fast-paced environment., • Comfortable working autonomously with a bias for action and continuous improvement., • Advanced proficiency with Microsoft Excel and supply chain modeling., • Willingness to travel up to 20%. PREFERRED QUALIFICATIONS • Master's degree in Business, Engineering, Supply Chain or related field., • Familiarity with systems such as Jira, Confluence, and ERP/MRP platforms, specifically with Netsuite integration and training. Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON. As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with ___ or self-managed with the ), logs (). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position in US and Canada. The Opportunity: We are the creators of ___, an open-source continuous profiling database that offers rapid, scalable, highly reliable, and efficient storage and querying capabilities. It aids in gaining a comprehensive insight into resource utilization within applications, right down to the specific line of code. The project seamlessly integrates with Grafana, enabling users to correlate profiling data with metrics, logs, and traces, and leverage profiles as a crucial component of application observability. Our dedicated backend development team works closely with clients and the Grafana Cloud teams to deliver profiling solutions for on-premises and cloud environments at scale. In our expansive domain, some of the projects we have undertaken include: • Implementing distributed systems to effectively manage profile ingestion and queries., • Establishing instrumentation support for various programming languages including Golang, Dotnet, Java, Ruby, eBPF, Python, Node.js, and Rust., • Built & Enhanced the functionality of the Pyroscope plugins to provide users with an intuitive interface for exploring and analyzing application profiles. This position focuses on implementing distributed systems to effectively manage profile ingestion and queries. Pyroscope is trusted by leading multinational companies for essential applications and infrastructure. We prioritize innovation and inclusivity, empowering every team member to share ideas that improve our product as a dependable solution. What You'll Be Doing: • Collaborate with your team to deliver new features, analyze outcomes, and make improvements, • Lead projects from concept to implementation, including ongoing customer support, • Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability, • Take an active role in influencing our roadmap and your own career objectives, • Participate in on-call rotations and take responsibility for the services you oversee, • Support and mentor team members, engage in design conversations, and work closely with colleagues, • Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase, • As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro). What Makes You a Great Fit: • You are a motivated self-starter with a bias toward action, • We build everything with our users in mind., • You have a passion for creating intuitive products that fit customers’ needs., • Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively, • Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must, • Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar, then that translates well, • Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way, • Strong experience with designing and developing software that runs in the Cloud or experience with systems engineering, • Experience writing clean, robust, and performant software that is easily maintained by others., • Experience with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code, • Solid experience with distributed systems, • Experience working with Kubernetes Bonus Points For: • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects), • Exposure to microservices architecture, • Databases backend experience In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Thompson Greenspon, an established CPA firm recognized as a Washington Post Top Workplace, and ranked among the top 20 largest firms in Virginia, seeks an experienced Senior Accountant to join our CAAS team. Since 1956, Thompson Greenspon has been based in Fairfax, Virginia, specializing in audit, tax, accounting, and advisory services. We serve clients across the Metro DC area and beyond, with expertise in industries such as construction, real estate, government contracting, non-profits, and professional services. As a member of CPAmerica International, we have the resources and expertise to meet all professional accounting needs, making us a trusted partner to businesses nationwide. We foster a collaborative work environment with an emphasis on work/life balance and professional development. Get to know Thompson Greenspon by visiting ___ Overview We are seeking a dedicated and experienced Senior Accountant to join our growing Client Accounting and Advisory Services (CAAS) team. This role offers the opportunity to work closely with clients, providing comprehensive accounting services, valuable advisory support, and operational solutions that enhance business efficiency. As a Senior Accountant, you will be responsible for preparing financial statements, handling day-to-day accounting tasks, and gaining exposure to client relationship and advisory services. Key Responsibilities: Client Accounting • Record transactions from banks and/or other third-party applications with knowledge of client operations, • Code clients’ vendor invoices for payment and to optimize cash flow, • Reconcile balance sheet accounts, including bank accounts, accounts payable, accounts receivable, and other financial statement accounts, • Lead the onboarding and accounting software setup for new clients Financial Reporting • Prepares, understands and reviews financial statements, • Understand and explain accounting issues, financial impacts, and other operational challenges in a variety of industries we serve Advisory and Consulting • Identify opportunities for clients to optimize their financial and operational performance with senior members of the team, • Assist clients with budgeting, forecasting and financial analysis Tax Compliance and Reporting • Ability to prepare and review sales tax, payroll tax, and property tax returns Client Relationship Management • Develop strong client relationships, offering tailored solutions to meet each client’s unique needs with senior members of the team, • Communicate effectively with clients to provide status updates, answer inquiries, and resolve issues, • Serve as point of contact for clients, ensuring timely and accurate delivery of services Team Collaboration • Collaborate with internal teams to ensure smooth service delivery and maintain client relationship, • Participate in industry-specific niche meeting and marketing activities to support the firm’s business development efforts Professional Development • Stay abreast of industry developments, trends and regulatory changes to provide clients with timely and relevant insights, • Monitor and maintain current knowledge of software developments and emerging technologies Qualifications & Skills: • Extensive knowledge and advanced skill in accounting software and tools (required), • QuickBooks Online, • Bill, • Excel, • Microsoft products, • Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (required), • 3+ years of CPA firm experience or industry accounting experience (preferred), • CPA, CMA or CPA/CMA candidate (preferred), • MBA or advanced degree in Accounting/Finance (preferred), • Ability to quickly learn new accounting software and tools, • Proven ability to work independently, manage multiple clients and deadlines, and maintain high-quality work with low error rates, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving abilities, • Experience in specialized industries (construction, real estate, non-profits, and professional services) Working Conditions & Benefits: • Business hours Monday-Friday with core hours from 10:00 am to 4:00 pm, • Occasional overtime may be required during peak periods, • Hybrid work options available, • Collaborative, dynamic, and supportive team environment, • Competitive compensation package including free parking, gym access, and comprehensive benefits, • Continuing education and professional development programs Join our exceptional team at a firm that values work/life balance and rewarding career opportunities. Visit ___ for more information about our firm and benefits we offer.

Claritas Rx is a venture-backed digital health startup that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare. We're hiring a Senior Full Stack Engineer to join our Management Apps team. You'll report to the Software Engineering Manager and work across the entire stack, building APIs and services on the backend while shipping polished, user-facing features on the frontend. This isn't a backend role with occasional frontend work or vice-versa. You'll be expected to move fluidly between both. This is a high-ownership role. You'll partner with Product Management, Architects, and engineers across teams to ship features that give biotech and pharmaceutical companies actionable clinical and business insights. Someone who doesn't just write code but shapes technical direction. Our Stack • TypeScript across the entire codebase, • Backend: NestJS, TypeORM, PostgreSQL, AWS DynamoDB, Zod, • Frontend: React 19, Vite, Tailwind CSS, Radix UI, TanStack Query, Zustand, React Hook Form, • Infrastructure: AWS (CDK, ECS, EC2, Aurora RDS, Cognito, S3, SES, SQS, EventBridge, Lambda, Secrets Manager), • Tooling: Turborepo, pnpm, ESLint, Prettier, Swagger/OpenAPI, Github Actions (status checks / deployments), • Testing: Jest, React Testing Library, Playwright, Testcontainers, • Integrations: Twilio, Tableau, Novu, • Monitoring & Observability: Sentry, CloudWatch, OpenFeature (feature flags), • Design and build APIs and services in our NestJS/TypeScript backend, including domain modeling, schema design, and service architecture., • Build and iterate on user-facing features in our React/TypeScript frontend, turning wireframes and product requirements into production UI., • Own features end-to-end: from understanding the problem with Product, through implementation on both sides of the stack, to production observability., • Ensure the delivery of high-quality, reliable, and maintainable software by implementing comprehensive automated testing across the full stack (frontend, backend, and integration layers), • Work within our AWS infrastructure and make informed decisions about service boundaries and cloud-native patterns., • Proactively identify and resolve production issues. You care about system health, not just shipping., • Mentor other engineers through code review, pairing, and architectural guidance. Requirement Skills: • 5+ years of professional software engineering experience, building web based, multi-tenant, commercial applications, • Strong engineering skills across the full stack in TypeScript. You've built and operated production-grade services and shipped production-grade UIs that real users depend on., • Experience with relational databases (PostgreSQL preferred), including schema design, query optimization, and migrations., • Proven ability to build effective UI in a modern React/TypeScript codebase. You're comfortable with component architecture, state management, and working with design systems., • AWS experience building and deploying cloud-native applications. Familiarity with our specific services (CDK, Cognito, Lambda, SQS, EventBridge, S3) is a plus., • Ability to navigate and debug across multiple layers of the stack (UI, services, databases, ETL pipelines), • You've worked in a monorepo or multi-service architecture and understand the tradeoffs., • You've shipped SaaS products and understand what it means to operate software, not just deploy it., • Strong written and verbal communication skills, with the ability to articulate technical decisions and collaborate effectively across teams., • You're comfortable with ambiguity and can make progress without perfect requirements. Preferred Skills: • Healthcare domain experience or familiarity with HIPAA/SOC/HITRUST compliance requirements., • Experience with infrastructure-as-code (AWS CDK, Tofu, Terraform, etc.)., • Experience leveraging AI tools like Claude to accelerate development workflows, automate repetitive engineering tasks, or integrate LLM capabilities into product features., • You've been through hypergrowth at a startup and know what that demands. We are seeking to add new expertise and perspective to our strong team of experienced professionals. We aspire to a culture of accelerated professional development through shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools. We are a highly collaborative team and prioritize opportunities to connect in person. For employees within a reasonable driving distance of each other, we host regional town hall gatherings approximately every other month. These sessions give our teams a chance to come together, share updates, and strengthen relationships beyond day-to-day work. In addition to our great environment, we offer a salary of between $140,000 and $160,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution. Please send a cover letter along with your resume when applying to the position of interest. Claritas Rx embraces diversity, equality, and transparency. We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents. We believe the more inclusive we are, the better we are. Join us and discover what it feels like to be part of an environment that rewards ingenuity, risk taking and smart work. It's time to fall in love with what you do! At Claritas Rx, protecting our candidates is a top priority. If you're applying for a role with us, please note: • All legitimate opportunities are posted first on our official website. Check there before trusting external listings., • We believe in meaningful interviews: offers never come after just one phone call or form. Expect multiple video calls to get to know you., • We never ask for fees or payments of any kind during the hiring process., • Our People Operations Team will handle your onboarding, and all equipment comes directly from us—no purchases required. Learn more about how to spot recruitment scams and protect yourself - FBI warning: ___ Claritas Rx is committed to transparency, integrity, and a safe hiring experience for every candidate. Learn more: ___

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is a modern fleet operations platform used by thousands of organizations worldwide to manage vehicles, equipment, and drivers. Auto Integrate, acquired by Fleetio in 2025, is a leading global maintenance authorization network that supports fleets that outsource their service, maintenance, and repair needs. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader. We’re looking for a driven, customer-centric, results-oriented, and inventive Senior Product Manager to join our growing product org. As PM, you will play a key role in advancing our web application and shaping the future of fleet management. You’ll be empowered to shape product strategy, influence outcomes, and grow your career in a fast-paced, supportive environment. You must be located in Eastern Standard Time or Central Standard Timezone. You'll report to the Director of Product, and you’ll be accountable for the success of our Auto Integrate web app – used by the majority of the Fleet Management companies in North America. You’ll drive continuous discovery and delivery of the right solutions for our customers – across small businesses thru large multinational enterprises. If this sounds like a good fit for you, we’d love to hear from you. • Champion customer outcomes: Work closely with customers to deeply understand their goals, workflows, and challenges – ensuring seamless onboarding, setup/implementation, and ongoing satisfaction., • Drive product impact: Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems, drive adoption, and reinforce our competitive edge., • Guide the Full Product Lifecycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization – ensuring roadmap milestones are met, • Ensure Successful Product Launches: Develop and execute go-to-market (GTM) strategies for product launches and updates, ensuring successful adoption., • Deliver onboarding success: Lead the onboarding process for new clients, coordinate internal resources, and track progress to ensure timely and effective implementation., • Be the voice of the customer: Gather, synthesise, and share customer insights to inform product decisions and prioritise improvements that drive adoption, engagement, and retention., • Communicate with Clarity and Purpose: Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency., • Continuously Improve Product Operations: Continuously seek ways to improve our product development and delivery processes, ensuring we bring value to customers quickly and efficiently., • Foster a Culture of Collaboration and Learning: Help create a culture of experimentation, learning, and cross-functional teamwork – encouraging open feedback and shared ownership of results., • Define and measure success: Establish clear metrics for product performance, regularly analyse data, and share actionable insights to guide product roadmapping and continuous improvement., • Become a Subject Matter Expert: Demonstrate deep knowledge of our product suite, including its features, functionalities, and technical integrations (e.g. APIs, SAML, SSO, ETL etc.), as well as the fleet management industry and domain., • Innovate and differentiate: Identify new opportunities for product innovation and expansion, using market research and customer feedback to shape the roadmap and deliver unique value., • Understanding of database concepts and experience with SQL., • Familiarity with RESTful and SOAP services, JSON, XML, OAuth, and other web technologies., • 5+ years in product management or closely related roles, building and delivering web apps – preferably in modern B2B technology-driven SaaS environments., • BA/BS/MS in Computer Science, Business, Design, or related equivalent practical / field experience., • Passion for customer & business success, shortening time to value, and the craft of PM., • A committed desire to understand our users and rally around the problems we’re solving., • Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle., • Natural leadership skills – you influence and inspire others who love working with you., • A proven track record of strong cross-functional collaboration., • An entrepreneurial spirit – you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders., • Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset., • Talent for mediating across various needs, and finding creative solutions., • Strong analytical and problem-solving skills, basic familiarity with product analytics, and an ability to translate data into insights, • Champion our core values of intelligence, intensity, integrity, and ownership., • Experience in fleet / automotive / transportation software, vertical SaaS, or related space., • Experience in a range of segments and product life cycle stages., • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

___'s mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias and increasing equality of opportunity. CoderPad is seeking a Director of Engineering to lead multiple North-American and Latin America-based product engineering teams and help shape the technical and organizational direction of our platform. This role combines technical leadership, people leadership, and cross-functional strategy to ensure teams deliver high-quality software while maintaining strong system health and engineering velocity. As a key engineering leader, you will mentor engineering managers, partner closely with Product leadership, and help scale the systems and processes that enable our teams to do their best work. What does a Director of Engineering at CoderPad do? Directors of Engineering at CoderPad lead high-performing engineering teams responsible for building and scaling the platform that empowers technical teams to hire with confidence and improve the technical interview process worldwide. As the global leader in the technical interview space (4,000+ customers in 165+ countries), it is our goal as an Engineering team to build the most realistic, reliable, and customer and candidate-friendly platform for evaluating technical skills. This role reports to the VP of Engineering. This role is located in the United States and will work East Coast Hours. It will be responsible for teams across all US time zones and reports to our VP of Engineering. * Lead and support multiple engineering teams, lead very senior engineers, ensuring consistent delivery, strong technical quality, and healthy team operations. * Define and guide technical architecture and long-term system strategy across the teams within your scope and in collaboration with EMEA engineering leadership. * Own and manage technical roadmaps jointly with the VP of Product, VP of Engineering and Director of Engineering in EMEA. This includes identifying and addressing technical debt and long-term system health. * Partner closely with Product Management to align engineering strategy with product priorities and customer needs. * Ensure teams have clear execution plans through effective backlog management, sprint planning, and retrospectives. * Drive and protect team velocity: proactively identify blockers, work with product and tech leads to keep delivery cadence high, and treat speed as a first-class engineering value alongside quality. * Make decisions with imperfect information, hold yourself and your teams accountable for outcomes over activity, and see work through to completion rather than handing it off * Measure team effectiveness and continuously improve delivery processes, engineering practices, and team performance. * Conduct regular 1:1s, performance reviews, and career development planning for senior engineering staff. Manage all hiring, onboarding, performance, and exits on your team. * Maintain visibility into system reliability and operational health, and participate in on-call rotations when needed to support operational awareness. * Engage directly with customers often to understand their pain points, connect engineering work to real problems, and drive until solutions deliver real customer value. * 12+ years of experience in software engineering, with a significant portion spent in technical leadership or management roles. * Experience managing engineering teams and engineering managers. Experience in all parts of people management including hiring, onboarding, coaching, performance reviews, difficult conversations when necessary. * Proven track record of leading high-performing engineering teams that deliver complex, reliable software systems. * A passion for developer tooling and hands-on fluency with AI tools (Copilot, Cursor, Claude Code, or similar) – you use them daily in your own workflow and actively drive their adoption across your teams * Experience owning technical strategy, architecture direction, and engineering roadmaps across multiple teams. * Demonstrated ability to partner effectively with Product Management and cross-functional stakeholders to drive outcomes. * Experience operating in fast-moving product organizations with iterative development and continuous delivery. Orientation towards standardization and having teams work effectively together. * Experience supporting distributed or globally distributed engineering teams. * Strong understanding of system reliability, operational excellence, and maintaining system health at scale. $250,000 - $275,000 a year * Compensation for this role includes: base salary and equity * Base salary range (in USD): $250,000.00- $275,000.00 * Exact salary is based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include equity and company-wide benefits you may be eligible to receive. Company Overview ___ is on a mission to fix the technical interview process. We serve over 3,800 customers and have hosted more than 4 million technical interviews in 90+ programming languages since our launch in 2013. Through its simplicity, speed and accuracy, CoderPad has become a leading interview platform for hiring teams that need a reliable solution to better evaluate technical candidates – and more fairly! It works like an IDE to emulate real-world scenarios and is easily personalized to specific team needs, ensuring a positive experience for both candidate and interviewer alike. That’s why ___ around the world, like Spotify, LinkedIn, and Lyft rely on CoderPad to help them prioritize quality talent and scale their hiring efforts. Benefits for YouWe are a geographically distributed company. We entrust every team member – personally and professionally. If you enjoy working with a diverse group that truly values team collaboration, we are interested in hearing from you. While these benefits are specific for full-time US-based employees, qualified candidates from other countries may be considered at CoderPad. All of the benefits below may not apply depending on an employee's country of residence and employment type, though appropriate compensation and benefits will still be offered.

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. The Work Socure is rebuilding the way the world understands identity. That means our website isn't a brochure — it's an argument. A proof point. A demonstration of what it looks like when infrastructure is actually intelligent. We're looking for a Front-End Web Developer who doesn't just implement designs — they elevate them. Someone who bridges the gap between what a designer imagines and what a browser renders, and who holds the bar high enough that those two things are indistinguishable. This role will be central to the launch of a fully redesigned ___ and will own the front-end quality bar for everything that follows. Location Requirements: We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA. What You'll Do * Translate high-fidelity design concepts into pixel-precise, performant web experiences * Partner closely with brand and creative leadership to ensure design intent survives the build process — including motion, interaction, type rendering, and spacing * Build and maintain reusable front-end components that scale across a fast-moving marketing site * Own the front-end relationship with our external creative partners, ensuring handoffs are clean and implementation is airtight * Contribute to and help enforce a design system with real rigor — not just a Figma library, but a living, documented framework * Audit and optimize for performance, accessibility, and cross-browser fidelity without sacrificing visual quality * Work fluidly across headless CMS environments, static builds, and custom code as the project demands What You Bring * 4+ years of front-end development experience, with a portfolio that demonstrates genuine design sensibility — not just working code, but beautiful working code * Deep expertise in HTML, CSS (including modern layout systems, custom properties, and animation), and JavaScript/TypeScript * Experience building marketing or brand sites where visual craft is a first-class concern * Comfort with component-based frameworks (React preferred) * Hands-on experience with contemporary headless CMS platforms — Contentful is the primary environment here; familiarity with Sanity, Prismic, Storyblok, or similar is a plus * An eye for type rendering, spacing systems, motion timing, and the micro-details that separate a good site from a great one * Experience working with design files at a high level of fidelity — you can look at a Figma frame and immediately understand what will be hard and why * Ability to push back constructively on designs that won't translate well, and propose solutions that preserve intent Bonus * Experience embedding rich, interactive experiences within a web environment — data visualizations, scroll-driven narratives, live demos, or other in-page interactivity that goes beyond static content * Experience with WebGL, Three.js, or canvas-based animation * Familiarity with data-driven or enterprise SaaS marketing environments * Prior work on brand-defining redesign projects Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! ___ | ___ | ___ | ___

• Watch onboarding videos to understand assigned tasks and workflows • Create detailed step-by-step process documentation in Google Docs for each assigned process • Upload and process invoices through accounts payable systems (Dext.com) • Format payroll spreadsheets for processing and reporting • Record weekly labor journal entries in QuickBooks Online • Update weekly sales records in Google Sheets • Record third-party deposits (e.g., Grubhub, UberEats, etc.) in QuickBooks Online • Import weekly sales data using Transaction Pro • Support bi-weekly payroll processing through Excel spreadsheet formatting • Assist with general bookkeeping and data entry tasks as needed in the future • Record bill payments • Reconcile accounts payable with vendor statements • Upload and process invoices through Dext.com • Record journal entries in QuickBooks Online • Record weekly sales in Google Sheets • Record third-party deposits (Grubhub, UberEats, etc.) • Import weekly sales via Transaction Pro • Format payroll spreadsheets in Excel • Process documentation (watch videos and create SOPs in Google Docs) • General bookkeeping and data entry tasks

We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading! Your teamThey're a diverse team of generalists who aim to know everything about anything Frontify. We love asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude. Your mission You’ll be the ultimate product expert: The go-to person for detailed instructions and guidance on what is (and what isn’t) possible with Frontify. Not only do you know how to position Frontify for various use cases when helping our commercial teams during the pre-sales cycle, but you’ll also find creative workarounds and alternative ways of using our platform in order to improve the value a customer gets out of Frontify, and you will add valuable insights for our product strategy based on customer interactions. To best support our commercial teams, you’ll also get to know the tools our customers use most and advise on how to use Frontify with these tools through integrations, plugins, or separately. These tools include Figma, other DAMs, PIMs, CMSs and InDesign, but often require using Frontify’s APIs and SDKs. You’ll want to learn all about these and even have a chance to build your own examples / prototypes for both internal and external stakeholders. You will bridge the gap between Product and Commercial, being responsible for scoping and consulting on questions regarding topics such as integrations, custom development, setup and implementation. All the time working closely with Enablement, Product Marketing, and Product Management teams to standardize answers and produce more efficient ways to operate. You’ll continuously expand the ways you can help the commercial teams as you build relationships and the product expands. • You will help Frontify land bigger deals, close them faster, and keep clients longer., • You will provide technical consulting and prototypes to help customers get more out of Frontify., • You will be a bridge between our product teams in Switzerland and our commercial teams in the US., • You will help evolve our product by constantly pushing the limits of what is possible., • You’re able to work remotely from anywhere in New York or within commuting distance of New York but feel comfortable and excited to come into the office once or twice a week., • You have 2+ years of experience in a similar role (Solutions Engineer / Technical Sales Engineer / etc.) – ideally in the SaaS world., • You are technically strong. You have at least a few technical projects under your belt that you can describe and concepts like APIs, SSO and frontend technologies like React and TypeScript don’t scare you (you’ll need these). Maybe you even considered becoming a developer, or were one…, • You have a business mindset and can easily slot into a sales conversation – previous commercial experience is a big plus, but not a requirement if you have the right attitude and habits., • You’re a quick study with experience in quickly onboarding to new platforms/technical concepts and successfully becoming a product expert in a short time., • You embrace continuous learning and are not afraid to be wrong or try new things that may fail., • You focus on value and don’t mistake action for progress., • Your friends would describe you as independent, detail-oriented, and proactive., • You feel comfortable guiding and coaching a multitude of internal stakeholders and peers on complex, technical issues., • You never settle for the status quo. You’re always looking at how to best optimize and enhance efforts and processes., • You learn new tools/programs with ease and can clearly communicate the value they provide.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living ___ and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Our engineering organization consists of many talented Android and iOS app developers distributed across the EU and US. All app developers collaborate closely on each platform, regardless of location or specific feature squad. For day-to-day feature work, our engineers are organized into smaller cross-functional feature squads or teams. Our squads have a great deal of autonomy and are responsible for the development and architecture of their features. Squads take full ownership of their code and handle everything from concepting, design and implementation to release, maintenance and bug fixes. We are looking for Senior iOS Engineers (minimum 5 years of experience) to join one of our app development teams. There are several roles available covering different feature areas, such as activity and movement, women’s health, or new member onboarding. This is a remote US position with a preference for candidates based in the US-Pacific timezone. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. What you will do: • Design, build, and maintain high quality code for projects on the team’s roadmap, • Push projects forward by closely aligning with PMs and Designers, • Collaborate with other teams such as backend, firmware, data science, research, science, or QA to deliver complex mobile app features, • Work with iOS colleagues across the US and EU, to improve the health of the iOS codebase, • Minimum 5+ years of professional development experience shipping iOS apps, • Proficiency in Swift programming, UIKit, modern iOS app architectures (MVVM, MVC, TCA, VIPER, etc.) and common third-party libraries and frameworks, • Experience with collaborative development on complex shared codebases with proficiency in git, branching, and standard code review workflows, • Focus on quality through unit tests and manual testing, • Strong computer science fundamentals and design patterns, • Ability to take ownership of projects, design technical solutions, drive implementation, and deliver results with limited guidance, • Ability to mentor other engineers and increase developer productivity across teams, • Experience with Agile or Scrum processes We also appreciate if you have: • 7+ years of professional development experience shipping consumer iOS apps or enterprise apps and SDKs, • Previous experience in tech lead or team lead roles, • Experience with any of the following: Swift structured concurrency, Combine, SQLite/GRDB, SwiftUI, CoreAnimation, CoreGraphics, PyTorch, TypeScript, Kotlin Multiplatform, BLE, SDK development, • Experience with functional programming, • Experience with systems architecture and performance optimization, • Experience working asynchronously across countries and time zones, • Experience working with firmware teams on projects involving hardware, • Experience with app release management and CI/CD, • Experience developing software related to health, wellness, fitness, women’s health, or wearable products What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave, • Region 1 $162,000- $200,000, • Region 2 $150,000- $185,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of Fake Job Offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Who You Are: You have 5+ years of API Documentation and Integration experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative team, where you will have a direct impact on the customer experience. This role will serve as the primary point of contact for partners integrating with our platform, ensuring seamless technical collaboration and exceptional documentation support. Does this sound like you? If so, keep reading and apply today! • Create, update, and maintain comprehensive API documentation, including guides, reference materials, integration manuals, and sample code., • Ensure that documentation is clear, accurate, and accessible to developers of all skill levels., • Collaborate with internal engineering teams to gather and distill complex technical information into user-friendly resources., • Act as a primary technical resource for partners, guiding them through integration processes and troubleshooting issues as they build against our APIs and SDKs., • Translate technical information into clear, non-technical terms for partners and vice versa, ensuring seamless communication between teams., • Provide hands-on support (boots on the ground) during partner onboarding and integration., • Develop tailored integration solutions, FAQs, and best practices to enhance partner success., • Maintain a feedback loop with partners to continuously improve the API documentation and integration experience., • Set up and manage environments for partners to test and develop their integrations, ensuring they have the necessary resources to succeed., • Test APIs and SDKs internally, validating functionality and performance before releasing updates to partners., • Collaborate on automating onboarding, troubleshooting, and other processes via the SDK., • Act as a bridge between the engineering, product, and customer success teams to ensure alignment and support for partner needs., • Provide input into API design based on partner feedback and integration challenges., • Continuously monitor and update API documentation based on new features, updates, or improvements to our platform., • Identify opportunities to streamline the integration process and improve partner satisfaction., • Stay current with industry best practices and trends in API documentation and integration strategies., • Lead efforts to automate key parts of the partner onboarding process, troubleshooting workflows, and API interaction on the SDK side., • Ensure smooth integration processes by standardizing API and SDK documentation based on industry standards (JSON, XML, Swagger, Postman, Python)., • Proven experience in writing and managing API documentation., • Experience working with external partners, developers, or customers in a technical support capacity (diagnosing, debugging, and fixing API issues)., • Strong understanding of RESTful APIs, Webhooks, and other API-related technologies and best practices., • Familiarity with data concepts like SFTP, JSON, XML., • Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely., • Familiarity with developer tools, version control systems (e.g., Git), and API documentation platforms (e.g. Swagger, Postman)., • Strong troubleshooting and problem-solving skills., • Ability to work independently and collaborate across teams in a remote environment., • [Preferred] Experience in the SaaS or mortgage industry., • [Preferred] Background in software development or a technical degree., • [Preferred] Familiarity with developer communities and partner ecosystems., • We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates, • We have an experienced leadership team that previously built large and impactful platforms, • Outstanding opportunity for professional growth and upward mobility, • Direct engagement with the decision makers and senior business leaders, • Competitive salaries, • 100% paid medical/vision/dental/disability/life insurance, • Flexible vacation

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.