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Job Description Do you enjoy working with numbers and spreadsheets? Does working as part of a close-knit, friendly team inspire you? Come Join ReSource Pro! MIS, a ReSource Pro company, is seeking a talented and motivated entry level individual to join our Billing team. The candidate will report to the Director of the department and will be responsible for insurance billing for clients. We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. This role is based at the MIS office in Maitland, FL with the option for hybrid remote work arrangements after training period. In this role you will... • Be responsible for various administrative accounting duties related to Accounts Payable and Accounts Receivable, • Reconcile Billing System to Underwriting System, • Post daily cash receipts and reconcile bank statements, • Oversee invoicing process, • Research and resolve account reconciling items and assist with monthly close procedures, • Communicate with clients regarding billing issues, • Bachelor's degree or equivalent experience, • Strong command of Microsoft Office applications, including Excel, Word and Outlook, • Detail-oriented and exceptionally organized, • Sound analytical and problem-solving skills, • Ability to learn and adapt quickly in a fast-paced environment Your Benefits & Perks... • Eligible for all medical, dental, and vision benefits on Day 1, • 401k with employer match, vested on Day 1, • Generous PTO plan with paid holidays + floating holidays, • Development and Growth opportunities, • Opportunity to contribute to the future of a growing, global organization The standard interview process includes: • Behavioral Interview with Talent Acquisition, • Online talent assessment, • In-Person Hiring Manager interview *Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR ZzUtPChOuV

Job Description WinterParkMusicAcademy.com is the 'go to' music school for students of all ages to become extraordinary, one music lesson at a time ®. What makes WinterParkMusicAcademy.com so different? We prioritize around Education, Fun and Accountability. Education: We take a hands-on approach to teaching students what they need to know as well as what they want to learn, all tailored to their learning styles, interests and speed of learning. Fun: In every aspect of our interactions with our staff, instructors, students and families, we prioritize fun. Countless studies show not only the cognitive and emotional benefits of music but also how learning is more permanent when associated with fun. We understand and utilize this information in our lessons and staff training. Accountability: We don’t just teach a lesson, assign homework and say, “see you next week”. We have a proprietary accountability system to give our students and families an advantage on their musical journey. Our proven approach achieves incredible results for everyone at WinterParkMusicAcademy.com. The founder of this company, Tavie Basarich, is a successful musician, music educator and entrepreneur himself. As a musician Tavie has won a songwriting award at The Hollywood Music & Media Awards, had original music featured in Television shows, commercials and Ads and had Artists he produced sign to Universal Records and Wasserman Music. As a music educator, he has helped students get into The Frost School of Music at The University of Miami, The USF School of Music at The University of South Florida and The NYU Steinhardt Songwriting Program at New York University. As an entrepreneur, he has built the largest music school in Winter Park, now with two locations. His goal is to attract and hire the very best people to help them thrive, grow and prosper with the school. As a conservative Christian, he sees his life as a calling to serve his wife, four children and the staff and students of his businesses. WinterParkMusicAcademy.com is looking for an Assistant Manager to work the front desk. Broadly, you will be interacting with students and staff to handle sales, support, events and projects. Assistant Managers are provided a full suite of value-add benefits including competitive compensation, employee discount, dental insurance, vision insurance, life insurance and paid time off. ROLE: You serve as Assistant Manager in the Administrative Team reporting directly to the Owner. This means you are responsible for executing processes and will work alone at the front desk on a variety of tasks related to the Academy’s daily operation. Because of your daily interactions with students and staff, your love of people, positive and energetic personality and attention to detail, you are considered a key player of the Administrative Team and organization. The team is fast paced and what’s most important is your speed of response, ability to multi-task and your attention to detail. To be the best Assistant Manager at WinterParkMusicAcademy.com, you will need to be flexible, calm under pressure, a strategic thinker, and also able to work quickly when needed. You will also need to be proactive in ensuring that your tasks for the day, week and month are completed and/or planned EARLY or ON TIME. Bonuses are offered based on meeting or exceeding growth and retention KPIs. You will work the following shifts: Monday - Thursday 2:00pm - 9:00pm Friday 2:00pm - 7:00pm Saturday 8:30am - 3:30pm You will work at both locations on a rotation. No music or music education experience is required. RESPONSIBILITIES: This position requires both the energy and social skills of a front line “people person” and the critical thinking of an administrator. This position combines “font end” and “back end” tasks that, generally speaking, can fit into two categories: Sales and Support. • SALES, • Contact and follow up with leads interested in becoming WinterParkMusicAcademy.com members and successfully converting them with scripts we provide as well as your natural selling ability and charm., • Handle all inbound and outbound communication with leads on all channels: call, text, email, walk-in, proprietary platforms., • Easily use multiple tech platforms, • Easily adapt to new processes and/or changes in current processes, • Meet or exceed Sales KPIs, • SUPPORT, • Handle all inbound and outbound communication with students and instructors on all channels: call, text, email, walk-in, proprietary platforms., • Onboard new members, • Help students and/or parents learn and use the scheduling portal, • Do weekly 1:1’s with the Owner, • Project Management of events like Recitals, Performances, Camps and others, • Manage new projects that arise, • Manage Asana tasks. This gives transparency to the Administrative Team to cross collaborate and ensure there is no crossover. Non negotiable., • Debrief Owner each day on emails/messages/requests/inquiries that you are unable to respond to without his insight., • Help students with questions about their lessons, schedules and billing (customer service), • Meet or exceed retention KPIs, • OTHER, • Light cleaning, • Maintaining Coffee/Water station, • Opening and/or Closing locations, • Adapting to evolving job description, • Coordinating with various vendors (piano tuner, janitors, service techs, etc…), • Helping instructors with questions about their schedules and events deadlines RESULTS: • Tasks and Projects are managed in Asana in a transparent, organized and timely manner, • Members have a five star experience when interacting with you and the company, • The Academy is clean, organized, and fully stocked., • Asana board is updated at minimum EOD each day, • All inquiries on all channels are answered by EOD each day., • Growth and Retention KPIs are met or exceeded REQUIREMENTS: • Golden Phone Voice, • Happy, Energetic Personality, • Great memory, • Reliable transportation, • Works well under tight deadlines and pressing situations, • Ability to adapt to a fast growing company, • Proven success with at least 2 years of project management and recurring kid services like Karate, Dance, Daycare, Swim, Tutoring, Sports or Massage, Hotel, Restaurant, Medical, Dental, Country Club, • HIGH managerial skills, • Ability to design organizational systems, • HIGH communication skills, • Ability to learn software quickly, • Efficient with email, phone, scheduling, etc.., • Able to consistently maintain a positive attitude and reflect the demeanor of Owner, • Willingness to work at both Winter Park locations as needed (float) Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 1. FIVE -STAR EXCELLENCE • • Details Matter We know the devil is in the details and we keep the devil away. We give 100% in the little things., • • Heart of a Student We are always in a state of humble learning., • • Rain or Shine Stress is normal and we carry it with a happy heart., • • Speed is King We don’t miss opportunities. Done is better than perfect., • • Self-Employed Mentality We all care and take responsibility like we own the place, • • Competitive Greatness What got us here won’t necessarily get us to the next level. We grow or die., • • Be What You Expect This assumes what you expect is aligned with our core values. 2. GENUINE INTEGRITY • • Colossians 3:23 We do our work as unto the Lord. This means we do the right thing even when no one is looking, • • No Gossip We pass all negatives up and positives all around., • • Beyond Reproach We avoid even the appearance of evil 3. RADICAL HONESTY • • Life and Death in the Power of the Tongue We speak life and truth and we encourage everyone., • • Reconciliation If we have a conflict with a co-worker, we swiftly go to them and resolve it with sincerity and “the rules for fighting fair”., • • Clarity We always think before we speak, write or act. To be unclear is to be unkind. Employee Benefits: • Dental insurance*, • Vision insurance*, • Life insurance*, • Paid time off, • Employee Discount This position offers you the opportunity to be promoted to higher positions with more pay through excellent performance. Company DescriptionWinter Park Music Academy is the ONLY SCHOOL IN FLORIDA where you can get music lessons on all popular instruments, artist or band development sessions, in our studio, online, in your home or in your school AND Homeschool Enrichment Classes. We offer lessons for ages 4 to adult.Winter Park Music Academy is the ONLY SCHOOL IN FLORIDA where you can get music lessons on all popular instruments, artist or band development sessions, in our studio, online, in your home or in your school AND Homeschool Enrichment Classes. We offer lessons for ages 4 to adult.

Job DescriptionCompany: Harmony United Psychiatric Care Job Title: Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program) Program Duration: 3 to 6 months (600 hours total) Schedule: Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day) Location: Altamonte Springs About Us Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs. About the Program The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings. Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience. Voluntary, Unpaid Internship Program This internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment. There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern. Eligibility Criteria • Individuals aged 18 or above, • Must be a High School graduate, • No prior healthcare or office experience required, • Able to commit a consistent schedule, • Must pass a basic screening ( e.g. background check), • Week 1 – Orientation and HIPAA/confidentiality training, • Week 2 to 4 – Front desk observation and shadowing, • Professional phone etiquette and patient scheduling, • Electronic Health Record (EHR) basics using MEDENT, • Patient check-in/check-out procedures, • Managing patient flow and waiting area, • Professionalism, discretion, and confidentiality in healthcare, • Appointment scheduling and front desk duties including faxing, copying and filing, • Basics of psychiatric services offered, • General medical terminology, • Introduction to insurance billing and coding, • HIPAA compliance and patient privacy, • Assigned supervisor, • Weekly feedback and progress check-ins, • Real-time guidance and corrections, • Structured training checklist to track learning milestones, • Certificate of completion detailing hours and skills acquired, • Reference letter for employment or further education Drug-free policy: Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-joining drug screening and random drug testing. Violations of this policy will lead to disciplinary action, including termination of internship. By applying for an internship with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy. Powered by JazzHR 9NqnHHlJ9N

Job DescriptionCompany: Harmony United Psychiatric Care Job Title: Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program) Program Duration: 3 to 6 months (600 hours total) Schedule: Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day) Location: Orlando About Us Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs. About the Program The Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings. Participants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience. Voluntary, Unpaid Internship Program This internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment. There are no fees charged by Harmony United Psychiatric Care for this internship program. All training and mentorship are provided at no cost to the intern. Eligibility Criteria • Individuals aged 18 or above, • Must be a High School graduate, • No prior healthcare or office experience required, • Able to commit a consistent schedule, • Must pass a basic screening ( e.g. background check), • Week 1 – Orientation and HIPAA/confidentiality training, • Week 2 to 4 – Front desk observation and shadowing, • Professional phone etiquette and patient scheduling, • Electronic Health Record (EHR) basics using MEDENT, • Patient check-in/check-out procedures, • Managing patient flow and waiting area, • Professionalism, discretion, and confidentiality in healthcare, • Appointment scheduling and front desk duties including faxing, copying and filing, • Basics of psychiatric services offered, • General medical terminology, • Introduction to insurance billing and coding, • HIPAA compliance and patient privacy, • Assigned supervisor, • Weekly feedback and progress check-ins, • Real-time guidance and corrections, • Structured training checklist to track learning milestones, • Certificate of completion detailing hours and skills acquired, • Reference letter for employment or further education Drug-free policy: Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-joining drug screening and random drug testing. Violations of this policy will lead to disciplinary action, including termination of internship. By applying for an internship with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy. Powered by JazzHR g6N8d43JYN

Job Description We are looking for a Medical Billing & Coding Adjunct Instructor (Remote). Our Medical Assistant Technician Diploma Program is designed to prepare students to obtain entry-level employment as medical assistant technicians. This program provides students with the opportunity to acquire the necessary knowledge and skills, both in the classroom and through supervised clinical practice or a capstone experience. The students learn how to prepare patients for various technical examinations, such as EKGs and phlebotomy, as well as how to perform several such procedures. Minimum requirements: • Minimum of a High School Diploma required. An associate's degree in a health care field is preferred., • Completed Diploma in Medical Billing and Coding, or Insurance., • Certified Professional Coder (CPC) Certificate., • Completed a post-secondary training as a Medical Assistant, and three years of work experience at a minimum., • Prefer: Prior experience teaching in an online format or remote-live platform., • For best consideration, upload your credentials along with your resume. Please redact any personal information (i.e., date of birth and social security number). Benefits: • Competitive compensation., • Part-time/contract role for a specific term., • Fulfilling a role in your community by sharing your expertise! Who We Are Florida Technical College was founded in 1982 to provide private, post-secondary education, offering diploma, associate, and bachelor's degree programs in a range of professions, including Healthcare, Construction Trades, Hospitality, Beauty, Information Technology, and Business. NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor’s, and master’s, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education. NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law. The selected applicant will undergo a background check, and educational verification.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • SUD applicants must hold national credentials, such as NCAC (I or II), NAADAC, MAC, or NAC, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-Remote The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary The Clinical Operations Coordinator plays a key role in supporting the day-to-day functionality and long-term success of Rivia Mind's clinical team. This position bridges clinical care and operational excellence by managing provider workflows, coordinating calendars, supporting clinician onboarding and offboarding, resolving system issues, and ensuring accurate data reporting. As a consistent point of contact for assigned clinicians, the Coordinator fosters strong team relationships, facilitates routine & ad-hoc check-ins, and offers ongoing support throughout the year. This role also requires a high level of comfort in providing performance and compliance-related feedback to clinicians, including navigating feedback conversations in a tactful and supportive way. Candidates should bring confidence in holding providers accountable for practicing policies while maintaining a collaborative and compassionate approach. This role is ideal for someone who is detail-oriented, systems-savvy, and passionate about helping providers focus on what they do best—delivering high-quality care. Success in this role requires tactful and warm communication skills, ease with working across platforms and departments, and a proactive mindset for identifying opportunities to improve workflows and enhance the clinician and patient experience. Application Window: Open until September 30th, 2025 Anticipated Start Date: October 2025 # of Openings: 1 Job Responsibilities & Qualifications Responsibilities45% – Clinical Operations & Workflow ManagementCoordinate, support, and continuously optimize clinical workflows, provider schedules, onboarding/deboarding processes, and platform troubleshooting to ensure a seamless care delivery experience.Review clinical dashboards for continual improvement and quality assurance.Assessment and distribution of weekly clinical dashboards.Coordinate clinicians' calendars, ensuring alignment with patient appointments, supervision sessions, and other required or optional meetings.Monitor clinician schedules to ensure clinician productivity and appropriate time and calendar management practices. Identify opportunities for improvement with calendar management and share feedback and recommendations with clinicians and clinical leaders.Support the facilitation of patient transfers as necessary, ensuring a smooth process for both clinicians and patients.Troubleshoot EHR systems and business platforms to resolve technical issues efficiently.Provide clinicians with enrollment assistance, access troubleshooting, and account information management for our EHR.Provide onboarding support by training and assisting incoming clinicians.Close out patient charts with appropriate documentation and notification.Periodically review the Website Directory of providers and escalate to the Clinical Operations Supervisor if a discrepancy or an update is needed.Consistently evaluate workflows and Standard Operating Procedures (SOPs) to ensure alignment with organizational priorities, enhance operational efficiency, and maintain high-quality standards.20% – Care Team Collaboration & Clinician SupportAct as a consistent point of contact for assigned care teams, facilitate bi-annual clinician check-ins, and provide year-round guidance, resource-sharing, and operational support. Liase with patients on behalf of providers.Ensure providers receive an efficient, thorough, and positive onboarding and deboarding process with thoughtful collaboration of key departments and contributors (People Operations, Marketing, Supervisor of clinician, etc.)Serve as a consistent point of contact for clinicians on your designated care team, offering guidance, updates, and support throughout the year.Conduct formal check-ins twice annually with each clinician to review updates, provide resources, and collaboratively address clinical or patient care needs.These check-ins include discussion of adherence to clinical expectations, documentation compliance, and performance trends—requiring a balance of professionalism, empathy, and direct communication.Be prepared to deliver feedback related to performance and compliance, while preserving trust and rapport with clinicians.Lead and contribute to meaningful conversations during check-ins, advocating for patient needs and sharing actionable updates to support clinician success.Remain available for ongoing support outside of scheduled meetings, ensuring clinicians feel empowered to reach out any time throughout the year for assistance, clarification, or feedback.Collaboratively manage the care email inbox alongside team members to ensure timely, professional responses, clear and effective communication, and the successful resolution of provider and patient inquiries—supporting a positive experience for all stakeholders.Act as a resource for clinicians by providing guidance on clinical platforms, policy adherence, and workflow management.Be on standby to join weekly supervision meetings, providing assistance and support to the group as needed. 10% – Reporting, Data Management & Reengagement InitiativesLeverage internal dashboards and reporting tools to monitor productivity, documentation compliance, and patient reengagement opportunities.Utilize key functions within the company's CRM, including dashboards, transition lists, report creation, individual dashboard management, re-engagement reports, and report discrepancies up to the Clinical Operations Supervisor.Generate and review clinician-related reports such as missing notes, deleted notes, unlocked notes, and patients without follow-up appointments to conduct proper notification.Identify opportunities to re-engage patients who have paused or discontinued care by leveraging internal reports and tools from the company's CRM, including dashboards and re-engagement lists.Collaborate with clinicians and care team members to develop and implement outreach strategies that encourage patients to return to care in a timely and supportive manner.Ensure communication is empathetic, inclusive, and aligned with best practices to promote a positive patient experience and reinforce continuity of care.Be comfortable addressing patient experience issues directly with providers when engagement or care delivery concerns are raised.Engage with patients directly on behalf of clinicians for care support and collaboration. 10% – Compliance, Communication & Cross-Functional CollaborationEnsure adherence to clinical SOPs and policies, address operational concerns, support interdepartmental collaboration, and contribute to a positive and inclusive team culture.Develop and maintain collaborative professional relationships between operations and clinical departments.Communicate effectively, professionally, and promptly with clinicians regarding operational needs and expectations.Proactively monitor clinician behavior for alignment with Rivia's clinical guidelines, surfacing any concerns around compliance or patient care quality to clinical leadership in a timely and constructive manner.Maintain a general awareness of clinical trends or behaviors that may affect patient care or compliance, performance concerns, and escalate patterns of concern appropriately to clinical leadership and People Operations. Review and resolve patient complaints in a professional and timely manner, ensuring high-quality patient care.Approach performance and compliance feedback conversations with a coaching mindset—focusing on development, accountability, and collaborative problem-solving.Ensure clinician's adherence to clinical policies and procedures while proactively addressing compliance-related concerns.Provide structured, actionable feedback to clinicians when discrepancies or gaps in documentation or performance are observed, while fostering a respectful and supportive tone.Verify that provider documentation aligns with quality standards and supports accurate coding and billing practices, escalating discrepancies as needed.Ensure attendance and engagement by contributing to all departmental meetings.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement and potential.Perform other related role and team function duties as assigned by department and group leaders. 15% – Role-Specific Projects & Specialized Responsibilities Own and manage specific process areas based on business needs and team strengths as assigned by Supervisor—such as documentation compliance, intake coordination, patient experience, or women's mental health tracking. As part of the Clinical Operations Team, each member may be assigned ownership of specific responsibilities, such as those outlined below. These assignments are subject to change and will be determined based on business needs, individual strengths, and workflow optimization. Team members will typically be the primary point of contact for their assigned areas, supporting consistency, accountability, and process excellence.Clinical Documentation & ComplianceConduct provider note audits and serve as a backup for note auditing tasks.Communicate audit results clearly and supportively, identifying areas for improvement and ensuring that clinicians meet documentation standards.Monitor missing initial notes and delete notes as needed.Track deboarding reports related to compliance and clinical offboarding.Identify patterns in compliance risks and partner with clinical operations leadership to mitigate them. Provider Deboarding & Patient TransitionsManage and update the Provider Deboarding - Patient Transfer list.Support smooth provider transitions by assisting with relevant transfer communications and documentation.Administrative Systems & Support ToolsServe as backup for ePrescribing and other tool tasks, including submissions and system use.Monitor and maintain the functionality of DocuSign or a similar platform for signature requests.Assist with faxes and serve as a backup for incoming and outgoing fax communications.Feedback, Reviews & Patient ExperienceTrack and log patient satisfaction survey responses and online reviews Record and highlight positive provider reviews for internal recognition.Maintain the complaint log and assist with consulting on patient experience issues.Scheduling & Intake CoordinationSupport schedule changes, including updating availability and coordinating with team members. Assist with intake question services and ensure consistent patient onboarding. Qualifications Required Education Level: High School Diploma or equivalent Education Details: Degree in healthcare, business, operations or compliance preferredTwo years of healthcare setting, business operations and clinical provider experienceDesire to assess processes and collaborate on effective solutionsOrganized and detail-orientedComfortable navigating change, shifting priorities, and adhering to evolving workflowsAbility to build partnerships and foster collaborative relationships across the organizationSelf-motivated and able to work autonomously Additional Qualifications, Skills & AttributesConflict resolutionCustomer serviceExperience with provider relations, healthcare operations, or clinical team support strongly preferredCompetent use of EMR tools such as IntakeQ is preferredCRM experience with Salesforce is a plusData Analysis & Dashboard Management is preferredTeam orientedProficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company wide platforms/software like Monday.com and EHR/EMR platforms when applicable)Intermediate computer skills and technical aptitude required. Benefits Comprehensive Benefits to Support Your Well-being At Rivia Mind, we prioritize the well-being, growth, and success of our team members. Our robust benefits package is designed to provide support in every facet of your life—personal, professional, and financial. Learn more here. Health & Wellness:Medical Coverage - HDHP, PPO or PPO Buy-UpHealth Savings Account, Flexible Spending Account, and Dependent Care Account OptionsDental & Vision InsuranceWhole-Body Wellness Offerings if Enrolled in one of our three Aetna Medical Plans Time Off & Flexibility:Front-Loaded Paid Time Off (PTO)Observed Holidays & Annual Office ClosureMedical & Parental Leave (in accordance with State and Federal Laws)Bereavement Leave / Pet Bereavement Leave Financial Wellness:Competitive Pay401(k) Retirement Plan and employer matchEmployee Referral ProgramTransit and Parking Voluntary Benefit Professional Development:Professional Development Stipend after 1st Work AnniversaryPaid Professional Development Days after 1st Work AnniversaryLearning & Development Resources Additional Benefits:Short-Term & Long-Term DisabilityGroup Life/AD&D InsuranceEmployee Assistance Program (EAP)Voluntary BenefitsQuarterly Wellness Activities We're committed to helping you thrive in our Rivia Community. Join us and experience a workplace that values your health, happiness, and growth. Compensation & Employment Details Pay Range: $45,000 - $52,000 Pay Type: Salary Department: Clinical Operations & Compliance Supervisor: Supervisor, Clinical Operations Supervisees: None Employment Status: Full Time Exemption Status: Non-Exempt W-2 Work Environment: Remote Work Schedule: Monday - Friday, 9 am - 5 pm EST Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, r

Job Description Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY What you’ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: • Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers’ needs and provide resolutions, • Guiding patient in registration processes, including verification of insurance and payment collection, • Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible, • Assisting with patient feedback collection Why you’ll love working with us: CareSpot believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: • Competitive pay with monthly incentive plan, • Generous paid vacation & sick time that starts accruing on your first day with us, • Medical, dental, vision, and other wellness benefits Our mission is to provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm. We can best accomplish this through incorporating our core values into everything we do. Compassion: Treating our customers and team members with consideration and kindness Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers A few requirements: Minimum two years’ experience in customer service and medical front office setting is preferred. BLS certified. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Job Description Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at CareSpot. CareSpot proudly serves communities across Florida with a commitment to improving how people experience healthcare. Open seven days a week with extended hours, our urgent care locations offer easy online scheduling in addition to walk-in and call-ahead options. Over the past 20 years, we have grown steadily across Florida, expanding access to care for the whole family near home, work, and play. That's everyday healthcare made even easier. POSITION SUMMARY What you’ll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. This includes: • Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers’ needs and provide resolutions, • Guiding patient in registration processes, including verification of insurance and payment collection, • Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible, • Assisting with patient feedback collection Why you’ll love working with us: CareSpot believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: • Competitive pay with monthly incentive plan, • Generous paid vacation & sick time that starts accruing on your first day with us, • Medical, dental, vision, and other wellness benefits Our mission is to provide the most convenient everyday healthcare with such exemplary service that customers reward us with their loyalty and recommend us with confidence and enthusiasm. We can best accomplish this through incorporating our core values into everything we do. Compassion: Treating our customers and team members with consideration and kindness Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust Respect: Demonstrating an appreciation for and satisfying the varying needs of our customers and team members Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers A few requirements: Minimum two years’ experience in customer service and medical front office setting is preferred. BLS certified. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • College degree in Business Administration or a law enforcement-related field, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1409690