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Job Summary: We are seeking a motivated and results-driven Sales Representative with proven experience to join our team at Phase 10. The Sales Representative will be responsible for generating leads, building strong customer relationships, and achieving sales targets while ensuring excellent customer service. Key Responsibilities: Proactively identify, pursue, and close new sales opportunities. Meet and exceed individual and team sales targets. Conduct onsite client meetings, presentations, and product/service demonstrations. Maintain strong, long-term customer relationships to encourage repeat business. Handle customer inquiries, address concerns, and provide product/service information. Prepare and deliver accurate sales reports, forecasts, and updates to management. Stay updated with market trends, competitor activities, and company offerings. Ensure compliance with company policies, procedures, and ethical standards. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field (preferred but not required). Proven work experience as a Sales Representative or similar role (minimum 1–2 years). Strong communication, negotiation, and interpersonal skills. Ability to meet and exceed sales goals under pressure. Self-motivated, goal-oriented, and highly organized. Proficiency in MS Office and CRM tools is a plus. Willingness to work onsite at Phase 10. What We Offer: Competitive base salary plus commission. Career growth opportunities. Training and development programs. Supportive and dynamic work environment.
Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
🕒 Schedule: Full-Time, Onsite 📅 Experience Required: Minimum 3 years in AR/Collections We’re looking for a detail-oriented and results-driven Accounts Receivable / Collections Specialist to join our team! 🔧 Responsibilities: Manage and monitor customer accounts to ensure timely collections Follow up on outstanding invoices via phone, email, and other channels Investigate and resolve billing discrepancies Prepare aging reports and update account statuses Coordinate with internal teams to support billing and account issues ✅ Requirements: At least 3 years of experience in Accounts Receivable and Collections Strong communication and negotiation skills Proficiency in accounting software and Microsoft Excel Ability to work independently and meet deadlines Detail-oriented with strong organizational skills