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  • New Store Opening, Culinary Trainer
    New Store Opening, Culinary Trainer
    hace 1 día
    $80000–$120000 anual
    Jornada completa
    SoHo, Manhattan

    New Store Opening, Culinary Trainer maman Multi-Market Role (home base in NYC, Charlotte, Dallas, DC or Greater Miami) Extensive Travel Required At maman, we believe every café should feel like coming home --- warm hospitality, thoughtful food, beautiful spaces, and teams that care deeply about the guest experience. As we continue to grow, we are looking for a New Store Opening, Operations Training Specialists specialized in the back of house field. This role will help bring each new maman to life with excellence, consistency, and heart. This role is for a hands-on hospitality leader who thrives in fast-paced environments, loves building teams from the ground up, and feels energized by travel and new beginnings. While this role may be based in NYC, Charlotte, Dallas, DC, or the Greater Miami area, it requires extensive travel (approximately 9--10 months per year) to support new café openings, with cross-market support as needed. About the Role As our BOH NSO Specialist, you will lead kitchen pre-openings from setup through stabilization. You'll ensure every new maman kitchen opens organized, food-safe, fully trained, and operating with consistency from day one. You will oversee equipment ordering and installation, kitchen organization, BOH onboarding and certification, and operational readiness. During non-opening periods, you'll support retraining and operational reinforcement in existing markets. What You'll Do Kitchen Setup Launch • Order and set up kitchen equipment, smallwares, and appliances, • Organize BOH stations, storage, pars, and prep systems, • Oversee equipment installation and functionality checks, • Ensure full compliance with food safety and sanitation standards BOH Training Certification • Lead hands-on training for line cooks, prep cooks, bakers, and porters, • Train teams on recipe execution, portioning, labeling, dating, and storage, • Certify station proficiency and track training progress, • Coach in real time and address performance gaps with clarity and care Operational Excellence • Train on KDS, ordering platforms, inventory systems, and daily BOH procedures, • Support inventory controls, food ordering, and waste management, • Support in first schedule templates and schedule building, • Conduct readiness assessments before opening, • Step into shifts as needed to model standards and execution, • Partner cross-functionally to ensure smooth, scalable openings Who You Are • Experienced in multi-unit restaurant openings or high-volume kitchen training, • Strong culinary background (line cook experience required; baking experience a plus), • Deep knowledge of food safety, sanitation, and inventory systems, • A calm, accountable leader who builds trust in the kitchen, • Highly organized and detail-oriented, • Comfortable working hands-on in a fast-paced environment, • Bilingual (English/Spanish) candidates are highly celebrated within our growing markets, • Energized by travel and being on the road extensively Requirements • Must be 21 years of age or older and legally authorized to work in the U.S., • Ability to stand for extended periods and work full shifts, • Open availability, including holidays and weekends, • Reliable transportation and ability to travel extensively within assigned region, • State based Food Handler Certification (or willingness to obtain) Compensation Benefits Salary Range: 80,000 - 120,000 (location dependant) Multi-Location Role Extensive Travel Required We offer: • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan opportunities, • Employee Discount Benefits salary may vary by state and eligibility

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  • Head Cook
    Head Cook
    hace 1 día
    $19–$21 por hora
    Jornada completa
    Williamsburg, Brooklyn

    Head Cook Casabuela Café Location: 232 Metropolitan Ave, Williamsburg, Brooklyn, NY 11211 Schedule: Wednesday–Sunday, 7:00am–4:00pm Pay: $19-$21/hour + tips (base rate dependent on relevant experience, credentials and Spanish proficiency) Benefits: Up to 40 hours of accrued paid sick leave annually, 10 personal flex days and health insurance. About Casabuela Café: Where the Village Meets Founded in 2025, Casabuela Café was born out of a real need—for community, culture, and a space that honors both curiosity and tradition. Casabuela is a love letter to legacy, culture, and community—built to serve the village. Designed to feel like grandma’s house, Casabuela is a warm, sensory-rich living room filled with texture, comfort, and food made with care. We are a community-forward, family-owned café where connection, culture, and intentional cooking are at the heart of everything we do. The Role: We are seeking a Head Cook to join us at the opening of our Williamsburg-based café. This role is ideal for someone who values thoughtful preparation, consistency, and culturally rooted food. You will help bring Casabuela’s kitchen vision to life by executing dishes with care, respect, and pride. Key Responsibilities: • Prepare and execute café food items with consistency and attention to detail, • Support daily kitchen operations, prep, and service, • Receive, inspect, accept and store food deliveries, returning and noting damage and spoiled items when necessary, • Support with the completion of daily purchases orders, • Maintain cleanliness, organization, and food safety standards, • Track and record recipe changes, • Track and record kitchen inventory, • Work collaboratively with the kitchen and front-of-house team, • Uphold Casabuela’s values of hospitality, care, and community What We’re Looking For: • 2+ years experience working as a line cook or prep cook, • Food Handlers License, preferred, • Foundational baking and pastry knowledge, a plus, • Strong standards of personal and kitchen cleanliness and safety, • Experience with or strong knowledge of Puerto Rican and Caribbean cuisine and flavors (traditional or modern), or a deep willingness to learn and honor the culture, preferred, • Strong knife skills and kitchen techniques, • Ability to work efficiently in a fast-paced, small-team environment, • A respectful, team-oriented attitude and passion for food made with intention Why Join Casabuela: • Be part of a café from the very beginning, • Cook food rooted in culture, memory, and tradition, • Work daytime hours in a supportive, community-driven space, • Competitive pay with tips If you believe food is a way to care for people and preserve culture, we’d love to hear from you.

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  • Food Service Worker/Cashier
    Food Service Worker/Cashier
    hace 5 días
    $17.5–$19 por hora
    Jornada completa
    Manhattan, New York

    Come join Team Joju! We have open positions: customer service/food service We welcome team members who are also interested in advancement to be becoming either staff lead, assistant manager and/or manager. We always have room for growth! Work Hours: 9:00 AM - 5:00 PM 10:00AM - 8:00 PM 10:00 AM - 3:00 PM 3:00 PM - 8:00 PM Monday to Sunday Full Time/Part Time Some of What You'll Do: Take care of customers in a friendly and efficient manner, answering questions, providing the customers with a great experience at Joju! Use a POS System and other devices to manage orders Accurately manage customer orders efficiently Maintain a clean and organizerd Front of House and common areas Work and thrive in a teamwork environment Maintain a clean and organized Front of House and common areas. Work and thrive in a teamwork environment. What You'll Gain: Flexible Scheduling, great for those in school! (Part-time & Full-time) Paid training Paid breaks Meals are provided while on shift Employee discount Holiday Closures (Christmas, Thanksgiving, and New Year's) Advancement Opportunities (Management, Marketing, Finance, etc) Who you are: Someone with a friendly, enthusiastic, positive, proactive attitude Someone who is detailed oriented and thrives in a fast-paced environment Loves to help others regardless of who they are (both guests and their teammates) Someone who loves food and sees it as a passion. Foodies, we’re looking at you Someone who loves to learn new skills every day and be part of a team Excellent work ethics Enjoys teamwork Requirements: 0-1 years of food handling experience. We love to teach individuals that are willing to learn more about the food business! Must provide Work Papers (if under 18) and/or Social Security Number Must be a Team Player Fluent in English 20-25hrs+/week for Part-time, 40hrs/week for Full-Time We take pride in our exceptional quality of food & customer service. We give our team members the ability to create an unforgettable experience for our guests. We train all positions regardless of experience and continue the teaching process after training, to ensure team members are learning every day. JoJu is a strong believer of Equal Employment Opportunities EEO! Job Types: Full-time, Part-time Benefits: Employee discount Flexible schedule Food provided Work Location: In person

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  • Porter / Dishwasher (PT)
    Porter / Dishwasher (PT)
    hace 4 días
    $17 por hora
    Jornada parcial
    Williamsburg, Brooklyn

    Porter / Dishwasher Casabuela Café – Williamsburg, Brooklyn Opening Team | Founded 2025 About Casabuela Café Casabuela Café is where the village meets. Founded in 2025, we are a Nuyorican-inspired café built to honor legacy, culture, and community. Designed to feel like our grandmother’s Brooklyn living room, Casabuela is a warm, sensory-rich space rooted in hospitality, care, and intention. We believe that exceptional guest experiences begin behind the scenes — and we are building a team that takes pride in every detail. Position Overview We are seeking a reliable, detail-oriented Porter/Dishwasher to join our opening team in Williamsburg. This role is essential to maintaining the cleanliness, organization, and safety of our café. You will be responsible for dishwashing, sanitation, waste management, and overall facility upkeep, ensuring all operations meet health and safety standards. This is an ideal role for someone who is proactive, takes ownership of their work, and values being part of a collaborative team. Dishwashing & Kitchen Support • Operate dishwashing station efficiently during service and closing, • Clean and sanitize all kitchen tools, cookware, utensils, and service ware, • Maintain organization and cleanliness of dish area at all times, • Support kitchen and front-of-house staff with cleaning needs during service Cleaning & Sanitation • Sweep, mop, and sanitize floors and surfaces regularly to prevent hazards, • Perform daily, weekly, and deep-cleaning tasks according to schedule, • Complete opening and closing cleaning checklists consistently, • Maintain strict adherence to all health, safety, and food handling regulations Facilities & Maintenance • Maintain bathroom cleanliness, restock supplies, and update cleaning logs, • Monitor and maintain overall café cleanliness (FOH, BOH, storage areas), • Prepare laundry for service (wash, dry, fold, organize towels, rags, uniforms) Waste Management & Compliance • Sort and prepare trash, recycling, compost, and cardboard according to NYC regulations, • Coordinate with waste management vendors for timely pickup, • Manage relationships with trash, grease trap, and extermination vendors, • Ensure all required sanitation and extermination documentation is current and visible Inventory & Supplies • Monitor stock levels of cleaning and sanitation supplies, • Submit purchase requests to maintain adequate inventory Qualifications • Prior experience in a porter, dishwasher, or cleaning role preferred (but not required), • Strong attention to detail and commitment to cleanliness, • Ability to work in a fast-paced environment and stay organized, • Knowledge of (or willingness to learn) food safety and sanitation standards, • Ability to work independently and as part of a team, • Physical ability to stand for extended periods, lift up to 50lbs, and perform repetitive tasks What We’re Looking For • A self-starter who takes pride in their work, • Someone who understands that cleanliness is foundational to hospitality, • Dependable, punctual, and consistent, • Team-oriented with a positive, respectful attitude, • Aligned with our values of community, culture, and care Schedule & Compensation • Part-time positions available, • $17/hr, • 3 Days/Week, • Competitive hourly pay, • Opportunities for growth and full-time hours Why Join Casabuela? • Be part of an opening team building something meaningful from the ground up, • Work in a culture-centered, community-driven environment, • Opportunities to grow as we expand, • A workplace rooted in respect, dignity, and pride in craft

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  • Regional Culinary Director
    Regional Culinary Director
    hace 6 días
    $95000–$105000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    hace 7 días
    Jornada parcial
    Astoria, Queens

    We are seeking a talented and hospitality-driven to join our vibrant Italian restaurant team. This dual role is crucial for creating an exceptional guest experience, focusing on both expertly crafted beverages and attentive dining service at the bar. Key Responsibilities: • Prepare and serve a full range of classic and Italian-inspired cocktails, wine, beer, aperitivi, and digestivi, maintaining consistent quality and presentation., • Provide comprehensive dining service to guests seated at the bar, including taking accurate food and beverage orders and delivering dishes efficiently., • Offer knowledgeable recommendations on our cocktail, wine, and food menus, enhancing the guest's culinary journey., • Maintain a pristine, organized, and fully stocked bar area at all times, adhering to all health and safety standards., • Manage bar seating, promptly greet guests, and ensure an attentive and seamless service experience., • Accurately process orders and handle payments using the POS system., • Cultivate a warm, engaging, and memorable atmosphere for all guests., • Uphold all food safety, sanitation, and alcohol service regulations., • Assist with opening and closing duties, including bar setup, stocking, and cleaning., • Collaborate effectively with kitchen and front-of-house teams to ensure smooth service flow. Qualifications: • A minimum of 2 years of bartending experience, preferably within a restaurant environment., • Strong expertise in classic cocktails, wine, and Italian spirits (e.g., Amaro, Aperol, Campari)., • Demonstrated ability to multitask effectively while maintaining high standards of service., • Excellent communication and guest engagement skills., • Comfort and proficiency in taking full food and beverage orders for bar patrons., • Ability to thrive in a dynamic and fast-paced hospitality setting., • Must meet all legal age requirements for alcohol service. What We Are Looking For: • An individual who embodies true hospitality, committed to crafting memorable guest experiences., • Someone who prides themselves on organization, cleanliness, and efficiency behind the bar., • A dedicated team player who communicates effectively with both front and back-of-house staff., • A passion for Italian cuisine, wine, and culture is a significant advantage.

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    hace 6 días
    $75000 anual
    Jornada completa
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Chef
    Chef
    hace 1 mes
    $75000–$100000 anual
    Jornada completa
    West Hempstead

    We’re opening a new neighborhood coffee shop with a brand-new kitchen and equipment. we’re looking for a Chef who wants to build something from the ground up.This is more than a cooking job. You’ll be leading and shaping our entire back-of-house operation. The ideal candidate will have a passion for creating unique and delicious specials, a keen eye for detail, and the ability to work quickly and efficiently in a fast-paced kitchen environment. The successful candidate will be responsible for training staff, and ensuring that all health and safety regulations are followed. Responsibilities: • Maintain a clean and organized kitchen., • Overseeing all back-of-house operations; Setting up kitchen systems, prep workflows, and standards, • Ensure that all food is prepared according to health and safety standards., • Ensuring quality, consistency, and cleanliness, • Ordering, inventory, and food cost control, • Hiring, training, and leading kitchen staff as we grow., • Collaborating directly with ownership on menu development and growth plans. What We’re Looking For • Proven kitchen experience (breakfast, brunch, or sandwich concepts preferred), • Strong organizational and leadership skills, • Someone motivated to grow with the business long-term, • Comfortable working independently and taking initiative, • Passion for simple, high-quality food done right, • Experience opening or building a kitchen is a big plus., • Must be a team player and a clean worker, • Must have a positive attitude Why This Opportunity Is Different • Brand-new kitchen & equipment, • Real creative input and leadership, • Opportunity to grow compensation as the business grows, • Health insurance and 401k planned as the company expands, • A chance to help shape a neighborhood staple from day one

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  • Sales Associate
    Sales Associate
    hace 1 mes
    $21.25 por hora
    Jornada completa
    Queens, New York

    About the Role We are hiring a dynamic Sales Associate to support alchemy. and float between our flagship concept and our curated multi-brand kiosk program at JFK Terminal 8. This is a high-energy, performance-driven airport retail role serving global travelers. You will represent both our in-house brand and a rotating selection of NYC-based small businesses participating in our multi-brand collective. This position requires sales confidence, operational discipline, and adaptability. About alchemy. alchemy. is a New York–born lifestyle brand offering fragrance, jewelry, NYC apparel, accessories, and experiential retail. Through the T8 Retail Collective, we also operate a curated multi-brand kiosk program highlighting independent NYC-based businesses inside Terminal 8. You will play a key role in bringing both concepts to life. Core Responsibilities Sales & Revenue Performance • Proactively engage every customer, • Drive sales across multiple product categories and brands, • Confidently cross-sell between alchemy. and collective vendors, • Meet daily and weekly sales targets, • Maintain strong average transaction value (ATV) This is a sales-focused role — comfort with selling is essential. Multi-Brand Product Knowledge • Learn and communicate key selling points for multiple vendor brands, • Adapt quickly to new product assortments and rotating inventory, • Represent each brand professionally and accurately, • Answer customer questions with confidence and clarity Operations & Compliance • Maintain visual standards across both concepts, • Replenish inventory and monitor stock levels, • Accurately process POS transactions, • Support opening/closing procedures, • Comply with all JFK Terminal 8 security and operational guidelines, • Maintain airport badging eligibility Brand Representation • Serve as an ambassador for alchemy. and the T8 Retail Collective, • Maintain professional, polished appearance, • Bring positive, high-energy presence to the floor, • Communicate clearly with management regarding sales, inventory, or issues Qualifications • 1+ year retail or sales experience preferred, • Strong communication skills, • Comfortable initiating conversations, • Proven sales ability or strong desire to learn, • Highly reliable and punctual, • Able to work early mornings, evenings, weekends, and holidays, • Must be eligible for airport security clearance

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  • Spa Associate (Front Desk)
    Spa Associate (Front Desk)
    hace 2 meses
    $18–$20 por hora
    Jornada parcial
    Carle Place

    Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person

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